SG Property Management DRE #01710215

Fantastic experience: Thank you for all your services. It was easy to be in process. Thank you Vlad.

Fantastic experience: From Harlans chimney SG Property office workers , that answered the phone are great

Fantastic experience: SG Property member are great people with a great service their behavior like a family. I’m so glad to have a house from there. God bless them thank you from my bottom of my heart for you guys service I appreciate it

Fantastic experience: I was impressed by the staff .they are all very professional and take care of their tenants. They've been really great to me as a present tenant today. I encourage anyone that needs a place to check out SNG property management. I am very happy I went thru SNG property management for my place and I know you will be too...so check em out

Negative experience: Whatever you do do not rent from this company. They are nasty people and they do not do anything for you when you need them. I can't believe as a person who have good credit, and excellent renter's record. This guy named vlad declined my application. His reason was; OH that property just became available and he does not have any pictures of the property. So, he told me to come get my $ for the application fee and credit check because he did not want to be responsible for our paperwork while he wait to get pictures of the house. okay all of our paperwork and said they will send the paperwork to the guy who handles the application process. And they will call us in 10 days. 1. This lady name Gloria was so loud and negative about explaining to us the process of our application. 2. She told the guy in the back "she thinks we will be a problem ". 3. Different staff members said Different things to us. 4. Stephanie told us to hurry up and bring our application and money in so they can process our application. 5. Vlad told us not to submit our application until later. He returned all of our paperwork and $. So you see there is something fishy going on with this company. please do your research and read the reviews about this company. There are more property management company that will do right by you and who is very professional also. Who will not Intimidate her and make her feel nervous when she is receiving applications from customers.

Fantastic experience: Friendly, willing to help. Vlad is extremely helpful.

Fantastic experience: Naturally an anxious person and finding a new place can be tough, came in and got helped by Vladimir and this guy just was super calm friendly and kind at answering all of my questions and helping me locate a place for me and my wife Thank you so much Vladimir look forward to continue working with you

Negative experience: This place is very unprofessional over 1 month ago that we applied to a place and still havent heard anything back , if they assign VALD to help you he is ZERO help , we sent in all our paper work paid the app fee went to view the property VALD said we were already approved that they were just waiting on the owners approval, we called VALD no answer we called the office they were clueless said to call VALD , we tried contacting him multiple times he loves to ignore calls dont use this property management they are the worse ,

Negative experience: Never rent from these people. They always ignore you when you need something fixed. And when they finally do fix something and it’s installed wrong they blame you when you move out and try to keep your safety deposit. Worst ever and run while you still can.

Fantastic experience: SG Property was a nice company to work with. It was a fast and easy experience. The prices were better than the rest, it was the cheapest option.

Fantastic experience: This property management company is really nice and all the office staff are very friendly and helpful . I love them all !!!

Fantastic experience: SG Property Management provided me a positive experience. The team is very helpful. They were able to listen to my situation and help me. I would highly recommend them to anyone seeking a reliable and professional property management company.

Negative experience: Be careful renting from Sg. They took over for our original property manager and we’ve had nothing but problems and issues since. They are sneaky and do things to make living uncomfortable if they can’t evict you. Have had contractors come and start painting our unit with no notice blocking us in, they’ve tried to get access to our unit with no notice claiming it was inspection for the city etc. I can go on and on about this pm. Listen to the bad reviews I understand if you don’t have a choice you have to do what you have to do but look elsewhere if you have an option. Very shady

Fantastic experience: Hello, I have been a tenant both me and my son since 2021, and, from the moment of us needing help when we were homeless SG and the Sutter family have been awesome to us. Everyone that we have dealt with has always treated us well with great personalities, and whenever we need anything fixed they don’t delay. We never have to wait on service, the maintenance is always on time even every when I have needed emergency help they got right on it. Everyone from the managers that we first started with, to Stephane, Rothie, Edwardo, the maintenance Tony and Anthony and a list of others, I appreciate them all both me and my son. I also want to say that even the broker Tatiana is amazing with an understanding personality she has been great help to me , they all are amazing! Thank you all, and God Bless all of you.

Negative experience: “Absolutely appalling. This experience was a complete waste of time and money. I applied for Would not recommend to anyone.”

Negative experience: “I am extremely disappointed with my recent experience with 2901 snyder Ave. I attempted to purchase a property, but was scammed out of $100 due to fraudulent charges for ‘Crimen.’ Despite multiple attempts to contact the seller for clarification and a refund, I have received no response. The entire process has been highly unprofessional and fraudulent. I would strongly advise others to exercise caution and avoid dealing with this property to avoid similar issues. The lack of transparency and responsiveness has been very frustrating.”

Fantastic experience: SG recently took over as our property management company (this is our 3rd company now) and I feel like the saying 3rd times a charm could not be any more accurate. The communication, support, and responsiveness I have received within the first month of them taking over has been phenomenal. Genuinely appreciate the whole team of individuals for the help they have provided and look forward to working with them ☺️

Negative experience: Jessica was very rude over the phone and they over charge just to pay rent. Why is there a 10 dollar convince fee when I have been at my apartment for 4 year and it’s only been about 2 or 3. I know it’s only ten dollars but you add it up every month that’s a lot and in this economy I barely have enough. Instead of helping me she laughed. Very disappointing.

Fantastic experience: As a plumbing contractor I have to leave a 5 star review (which is rare). SG is very easy to work with and they take care of issues quickly to avoid damage to their properties. Very friendly, honest and no gimmicks.

Fantastic experience: SG Property Management is the best Mr Vlad is the best he found my family and I a home . If you need to find a home to rent Mr Vlad from SG Property Management will find you one I'm sure of it he went above and beyond to help us find a home

Fantastic experience: Everyone is so sweet, informative, welcoming, and very helpful !!!

Fantastic experience: They're really nice. I like this property management company. Very down to earth & professional.

Fantastic experience: We have worked with SG for the last couple of weeks in finding an apartment. They were so nice and helpful and worked with us even when we decided not to end up moving! Vlad basically helped us through the whole thing and we are super grateful for their work and commitment!

Negative experience: The worst experience I have ever had!!!! I'll leave it at that!!!!

Fantastic experience: You are guys wonderful! Nine years of renting the property. You are awesome! Stephanie is always taken care of me!

Fantastic experience: Great I've been renting for 7 years

Negative experience: SG PROPERTY MANAGEMENT IS THE WORST PROPERTY MANAGEMENT COMPANY I HAVE EVER DEALT WITH THEY ARE UNPROFESSIONAL AND VERY RUDE. They pretended to loose my rent money order and said I had 24 hours to pay my rent after I brought to their off but when I showed them I had proof of bringing it in because the person who took it signed it and gave me a receipt and I still had the money order receipt. But when section 8 did my recertification and determined I had been over paying portion they pretend from July 26 till sept 7 the they had no idea what I was talking about although I had emailed them over ten times about it and showing the the letter from section 8 they would ignore every email about it but answer everything else! I moved out September 1 after the owner so harassed me all day while I was moving about him getting the keys when I had till 5 pm to turn them in then he got them on 9/1 at 3 and never told them he got them mind you I had already moved in my new house! They had 21 days to return my deposit and didn’t send an email till after I contacted section 8 on September 27 and they made sure all the charges added up to my whole deposit and the overpayment of rent money $850 for cleaning but I paid someone to clean it and we took pictures. The number they have in the website goes to a cell phone and then they ask why are you calling their cell phone like that’s the number on the website. They threatened to take me to court because I was moving on September 1 after they had signed a paper saying I could move this people are HORRIBLE

Fantastic experience: Stephanie has been managing my Modesto property since 9-2017, Stephanie and her staff have done a Great job of managing my property. I’ve owned that home since 1990. This has been the best 2 years of ownership. I highly recommend S.G. Property Management. Added comment 9-13-2023, now mangeing a 2nd property, Just a fantastic job, Staff is Great with following up. Thanks much.

Negative experience: So today I took my SSI client to view an apt he was interested in for him and his son who both get SSI. We met with a man named Edgar he was polite and very explanatory. He provided us with a paper explaining everything we need to apply. He told me the office will be closed this Friday and Monday in observance for Memorial Day. So I will turn in my clients rental application next Tuesday so I will do a follow up review on how everything turned out. I really hope and pray I can get my client into the apt he liked for him and his child because I have applied at several different apt rental agencies in Modesto, CA and they all want 3x the rent which is impossible for anyone who get SSI once a month. So I hope my client gets approved. I will follow up with you all in a week or two and let you know my client and his son out come Update review they just took my $50 and left my client and his son homeless. God sent us to SPM property management and thru them I was able to get my clue and his son an apt. Beware they will take your $50 and leave you homeless. Another thing when you apply for an apt with them your are not the only one applying for the apt it’s like 5 others applying for the same apt or house and I assume they pick who is best qualified and they won’t tell you they have the place to someone else you have to call for any info in regards to your application. My 5 stars ⭐️ went down to 1 star ⭐️. FYI BEWARE BEWARE!!!!!

Fantastic experience: You brought out ' the white carpet " yee yee Happy 10 years in " if you meet yee " then " it was kujo " today's its Tubbs Your sis likes . ,

Negative experience: Horrible experience located at 117 Spruce St. Had to deal with pests all the time, it was such a dangerous environment for kids. The landlords did nothing, so they hired this mediocre management company to avoid a lawsuit. When this management took place, they still did nothing. Unless you want to live somewhere where when you have a concern they want to just kick you to the curb, by all means, go ahead! They had no consideration of us.

Positive experience: First property management that I have felt very comfortable with seeing the properties with and accommodates what you are looking for .

Fantastic experience: We Just recently got approved for a place through SG Property Management and we couldn't be happier. Everyone there is so nice and really worked with us to help us find something. So happy we chose to go through them.

Fantastic experience: SG property management is excellent. I have been a vendor of theirs for years and always am treated with professionalism and respect. Tenants are always pleased with the service and timeliness in which they are being taken care of. The best property management in modesto and surrounding.

Fantastic experience: This property was super nice and helpful, highly recommended them! They have great responses time and are flexible. They were great at responding to emails and calls. Don't be afraid to call them and ask questions!!

Fantastic experience: Everyone at the office is nice and talk to you respectfully. I was denied for two apartments and mentioned I had a week left if I did not have a place I would have to stay in the streets. Vladimir almost immediately began calling the owner and work something out for me to move in ASAP with section 8. I did have to pay double deposit due to my income but thank God I was able to come up with the money and now I should be moving to my new apartment this Friday. Thank you everyone for getting me into an apartment and avoiding the streets.

Fantastic experience: If i could give out 10 stars i would, we explained our housing situation, they were very very helpful, not to mention fast .less than 2 weeks they found us something for my family.

Fantastic experience: Some people don't believe in " SUPER HEROS" You haven't met Eduardo and his team at SG. Thank you for finding us a Home.

Fantastic experience: This is the best property management company in Stanislaus County.

Fantastic experience: Stephanie and her team do the job good. This property management accepts and approved “section 8” we’re grateful.

Fantastic experience: Amazing team!

Fantastic experience: My 2years experience renting with Sg Managment wer amazing really unique experience people working ther always on top of everything and always ther if i need any kind of repair in the property 2years in 2510 budd street wer great to us we really goin to miss living ther and defently would go bck to them ig i need a place to rent they are the place i would go with out hesating

Fantastic experience: SG is an amazing company/agency. Having the bad credit my fiance and I had they still worked to get us into our new home. Vlad is the gentlemen that helped us and I so appreciate him and his hard work he put in, even coming in on his day off taking his hardworking and reaching out to us with amazing news. He has great communication, doesn't beat around the bush, is straight forward and is such a cool guy. We owe him so much. Thank you SG and especially thank you Vlad❤. I will forever recommend Vlad and SG properties to everyone and anyone who asks me.

Fantastic experience: Thank you for following up with maintenance requests so easily, professionally and in a time manner. Plumbing issue was a little surprise on a weekend and SG PM followed up fast, a special thanks to the Broker. Very much appreciate you guys !

Fantastic experience: I was approved within 1 week and got approved for the house we wanted. They are very professional and walked me through the step definitely recommended them 5 out of 5 thank you again

Fantastic experience: Thanks for the service that your company provided during the move.

Positive experience: Just a shout out to SG PROPERTY MANAGMENT...they are reliable honest people. I sincerely had a good experience with them. Thank you SGPM

Negative experience: Horrible experience. In my opinion, this place is run by people who have no clue of the law or renter’s rights in general. Other than the following, which you may or may not experience with them; they have ALWAYS pointed the finger at the owner for everything. They’re a property management company, the owner pays them to do these simple tasks and they can never follow through. They make you follow up on your own maintenance tickets, here’s a crazy one, the deadbolt on my front door was tampered with in 2021. Through an entire year, even at the end of my tenancy, this was not fixed and blamed over and over on the contractor. Both Tatiana and Stephanie continue to make excuses, along with refusing to provide the owner’s information for a suit. (Which was asked for, by me). This is after they stated they do not manage the property any longer, and to refer any issues to the owner. The owner information request refusal issue was also stated on record; in the court of law, by SG Property. They also tried to send me a forged document with the prior date on it, to make it seem like they sent me it “on time”. Funnily enough, I helped Stephanie out and linked her up with my Allstate agent, who’s treated them very well, as far as I’m aware. The extremely dishonest and underhanded behavior is unfortunate, the incompetence is truly astounding and I urge you to steer clear. EDIT: I also got a threatening text regarding the poor review. That’s illegal, as the statements made have been factual and also include my opinion and personal experience.

Fantastic experience: Vlad was really helpful thank you so much for everything

Fantastic experience: Came in as a business owner to see if we could partner up with Stephanie and her number of properties. We weren't able to come up with some sort of deal at this time, but Stephanie was very nice and courteous. I loved that I was able to speak to the owner directly. Hopefully, down the road we will be able to work together because she's a great human. Others who choose to live in one of her properties won't be sorry at all.

Negative experience: Horrible prop mgmt company, they took over mgmt of a property that I was residing in. The property was a renovation and during the first winter it flooded, when I called and advised them they asked for pics and videos which is understandable. The problem I have with them is "THEY NEVER SENT ANYONE OUT." I lost a lot of materialistic things, but as long as my son and I were safe that didn't matter. Until the next flood, mold on my Jordan's, Ugg's, Birkenstock's and all my original shoe boxes just about ruined. I cleaned with bleach and vinegar every day for the 1st month then every other day until I moved 5 months later. That's when I found out that my son was sick because of mold and not COVID-19. I left the rental immaculate besides the mold on the walls, which at this point I was tired of cleaning - AND SG PROP MGMT NEVER CAME OUT TO ACCESS AN DAMAGE. They charged me for the damage to floors and walls. out of a $1,200.00 deposit I received $227.00 back. I got a call when was I going to pay my rent, I advised I paid my rent every month (this was during Covid) I was threatened with eviction, demoralized, degraded, told I was worthless and that this person was going to MAKE SURE MY SON AND I WERE HOMELESS AND NO ONE WOULD RENT TO ME. They do not care about their tenants nor the clients they service or the properties they are paid to manage and maintain. I would not recommend anyone to give these people any of your time or money

Fantastic experience: I just wanted to say, I met Stephanie and her team personally and there were very helpful and professional and I just want thank them for helping me and having good communication return my calls and text. Keep up the great work ladies.

Negative experience: Worst property management in modesto Stephanie is very rude and unprofessional!! My slumlord has been refusing to repair issues in my house for months so I reported him then he hires Stephanie!! On the first of june I tell Stephanie about all my issues and she still hasn't fixed anything yet and it the 18th of june now!! My tile is broken and unsafe to sharp edges sticking out due to not having professional installing it so I ask Stephanie If the tile if safe she refuses to answer me!! My wall almost caught fire due to my gas range be inches away from my side wall so asked Stephanie if my stove is safe where is at she continues to not to answer me!!! I told Stephanie that I don't have carbon monoxide or smoke detectors in my house then she tells me that is the tenants responsible for that!!! Stephanie you should let everybody on goggle know if my living conditions are safe... oh yea she just gave me a 60 days to vacate due to no fault because of major renovation!!!! Your a joke Stephanie my landlord is retaliating on me for reporting him!! the only legal way he had to get rid of me without getting sued was to hire you your aware of everything thing go on and still continue to help slumlords take advantage of tenants!!! Don't trust Stephanie she haves no concerns for tenants safety even tho that's her job!!!!!

Fantastic experience: Great staff very friendly

Negative experience: Very few listings. Not worth the $50 credit check fee.

Fantastic experience: Went here looking for a property.. They were very friendly and assisted me with everything I needed. Made the process quick and easy, would definitely recommend this place!

Negative experience: They don't fix nothing for u

Fantastic experience: I rented an apartment from Stephanie in 2014. When we had flooding & roof leaks from a storm, she had contractors on site, in the rain, installing sand bags. The repairs were completed promptly once the rain stopped. When my A/C went out, she sent a repairmen within hours. She made sure exterior pest control services, landscape maintenance, pool maintenance, laundry room cleanliness & accessible parking was managed regularly. Her business has multiplied exponentially over the years. Stephanie's team works hard to house people & I will always recommend clients to SG Property Management. Don't believe the bad reviews; there's always more to the story & ungrateful people are never accountable.

Fantastic experience: This property management is great. Their staff are so friendly! They will assist you with all of your questions and help you find a nice rental.

Positive experience: Now that i have been here for 2 and and a half years,we got a notice(no fault) to mov out.Well i think the owners going to oet me have some kore time because its Christmas and i,we would be on the street Homless. And why. Its confusing?? But i woulda fivin m a 5 5 star itherwise.Only if my repairs get done here. A vandalized laundry room put a halt to our tenants being able to use the facilities,and people dump trash in the ally and ruffle thruogh the dumpster for stuff n leave iteewy. Quite here and thats all.Goid thing..David

Positive experience: ☆GREAT CUSTOMER SERVICE VERY REAL & HELPFUL☆ Best Buy far than any other Property management or agency that I've dealt with To Date!

Fantastic experience: Very friendly and easy to work with. Got me into a beautiful home within a couple of weeks. Staff here is understanding and is quick to respond to any concerns or needs.

Positive experience: Friendly staff though I didn't get approved for the unit I wanted its cool.

Fantastic experience: Great very nice people.

Negative experience: Don't trust this company with your property!! They allow tenants to destroy it even when neighbors continue to complain... better business bureau is next. They lie as well.. The responds they wrote are lies!! The only truth they wrote was I have not gone to the office in person. Myself and several neighbors have been calling to try to resolve these issues for almost 2 years. They have given a different excuse to each of us. Still nothing is done!

Fantastic experience: Great people and easy to work with.

Negative experience: They threw away my deceased son and mom stuff away illegally. They tried to evict me during this pandemic. Stephanie does not like people of color I told her about the black mold she didn’t care she just wanted me out be very aware!!! No one gave me the contact information to the new owner. Everyone I called never gave me the new owner contact information.

Negative experience: No response to inquiry

Fantastic experience: Friendly staff. Attentive. Thorough.

Fantastic experience: Great to work with! Found my new home in a few weeks. Highly recommend.

Fantastic experience: I have worked with Stephanie and her staff for several years as an owner investor they provide great service and are very professional. They bring good tenants that I can rely on for my monthly income.

Negative experience: Be very careful her personality can be deceiving. Nice jolly intell she gots ur cash. Where still within the 160 dallor fee timeline so basically shes suppose to be working for us not one phone call not one update took are money and lost are number one might say why not call why not let her know believe me when someone pays almost 200 for there services and the overlying trick ops additude not worth the drama just remember we paid you for services you offered to deliver its not the other way around stephanie its funny the bad reviews you have are all very very similar like i said keep the money for services you didnt even attempted to fulfill is the sad part what gos around comes around remember that dead beat thief learn to work for ur money and what you got.

Negative experience: The apartment they were renting for almost $1k was horrible and in a dangerous area! And they were asking for too many requirements!!!

Negative experience: We applied and they didn’t even let us know that the homes were already rented they got back to us 2 weeks later. Don’t recommend this place it’s unprofessional and they just take your money!

Negative experience: They’re the worst when it comes to managing the property. You call them, email you text them reporting issues and they don’t send anybody to help. I like the house I’m currently renting but I’m to the point of moving out due to their poor customer service.

Fantastic experience: Great people to work with.

Fantastic experience: They were able to help me and my boyfriend find an apartment fast during this pandemic ! Amazing people and very friendly highly recommend them.

Positive experience: Their staff was the best they were very professional and they did everything they could to help us get into a place to stay i definitely recommend them

Fantastic experience: This place is very professional they do wat they can to help you get your own place the employees there are very friendly and and helpful i highly recommend them

Fantastic experience: Great people . Sg property, The only one for me. Thank u

Fantastic experience: Good feedback, time is very important for everyone and to fix plumbing problem most of the time is one of the emergency call out mode. Thank you for a good response and organized work orders.

Fantastic experience: I love this company, Stephanie and the Staff were great! Its the first time me renting a place on my own- they guided me through all the steps . Super professional and informative!

Negative experience: I have just given up trying to apply for places through them. I am being told one thing then another happens. I am usually a paitent person but after having them either not do what they say they are going to do multiple times with multiple situations, being rude to me, the amount of time it takes them to do something is triple what they say, i cant. Total waste of my 50.00$. This place has turned me away from dealing with property managments completly.

Fantastic experience: Came into SG Property Management about 2 years ago in a panic and in need of an apartment quick. Stephanie was very understanding and easy to work with. I was moved into a cute little apartment within 2 weeks! Sadly I’m moving to a different city now so I can no longer use them, but if you’re looking for a good property manager to rent from in the Stanislaus area I would highly recommend Stephanie Garcia.

Negative experience: Unfortunately, I’m going to have to agree with Denzel. They did the same exact thing to us. It’s a shame too, because my husband and I thought they were really nice. I would not recommend this company:(

Negative experience: Had a leak in my roof called to report it and get a repair. They never called ever! The first month they took over my property they lost my rent check! Don't get me started on there attitudes. Garage.

Negative experience: Nice people, but I didn't get much help getting a place. I felt ripped off of $120. (for 3 people) for fees just to submit one application for a house.

Fantastic experience: This is the best property management I've ever had to deal with in stanislaus county. They r the most nicest sincere people in the property management business period. Anyone who gave 1 star reviews are jerks that got evicted or didnt get approved for a place cause they have bad credit ect..

Negative experience: Very unreliable they would tell me they would call me the next morning to see if we got approved and would never call I would eventually call by like 3 in the afternoon just for them to delay my response they would promise. this happened for FOUR DAYS STRAIGHT them saying we will give an answer in the morning and never calling until I get fed up and call them and the final day, The only way I found out the place was taken was seeing the listing unavailable online and driving by and seeing other people moving in really really rude and unprofessional.

Fantastic experience: My wife and I met Stephanie 4 years ago at the beginning of SG Property management. Due to unfortunate events we were looking to rent an apartment in a hurry. Stephanie came through! She got us into a great place quick. Renting from SG property management has been great. All of our maintenace issues were dealt with promptly and efficiently. The staff, always professional. About a month ago we were looking to upgrade to a house. Again SG came through, we are now in a beautiful home, in a great neighborhood. Thank you SG Property Management!

Fantastic experience: Thank you S-G property management and all of your staff for providing excellent service I appreciate how fast you were able to provide me and my family a home Stephanie and her staff are very professional and friendly such a pleasure to work with if your looking for a great place to live I highly recommend S-G property

Fantastic experience: My roommate and I were looking for a house to rent and tried a few different property management companies and was unhappy with them until we found SG Property management. The staff was great to work with and made finding our home fun. Justine was great to work with and things moved fast. High five to the whole staff. Stephanie, Jeff, Gloria and especially Justine. I recommend them highly.

Fantastic experience: Stephanie is dedicated, very experienced and has provided excellent property management for years. She is always in tune with current market dynamics and committed to helping me be profitable as an investor. I think Stephanie truly loves what she does and it shows. Thanks SGPM for all your hard work and for helping me increase my bottom line!

Fantastic experience: Love the work they do... always helpful and right on the call when needed. Understands the customer needs and gives the best out of the list . Fully satisfied

Fantastic experience: Very satisfied with customer service

Fantastic experience: She is amazing. If you need anything she is there. Day or night. She's on top of it!!!

Fantastic experience: Stephanie Garcia was such a big help in getting us in a rental when we moved back to Modesto in 2015. She was always on top of things. Anytime repairs needed to be made to the home we were renting, it was never a problem, she was on it ASAP! We have since moved out of the home and did the best we could to leave the home in great condition, so it was a pleasant surprise when we received the full deposit back. She took great care of us all along the way. Doing business with Stephanie Garcia would be a wise choice for anyone looking for a home. She'll do right by you.

Fantastic experience: Great people to work with!! I am a first time home renter and they helped me find a house. Every time I called if no one answered I left a message. later that day someone would return my call . Stephanie, Tatiana, and Jeff were all very helpful . Everything went smooth. What more can I say. Highly recommended!!

Negative experience: They are never in the office. Never answer their phones. Horrible at following up even if you leave a message. One incident that happened was that I scheduled a showing for a property, and I was trying to call to let them know I was running a few minutes late. Right then they were trying to reschedule the showing. They didn't bother to call me ahead of time before our appointment... like they forgot they scheduled a showing which was totally unprofessional. Right when we reschedule the showing for the next day they told me in a very rude way to "be on time this time". I held my composure by not saying they were the ones that forgot about the showing and I was just trying to be professional by letting them know I was going to be a few minutes late... but whatever. Next day comes around, and I get there right on time when they were 30 minutes late. I applied for two houses with them, and they were so prompt about getting my application and the fee for it, but after they got their application fee they weren't prompt about anything after that. I applied for the second house three weeks ago, and they still have no contacted me back with a follow up even though I left a message. The most unprofessional staff I've ever worked with.

Fantastic experience: Awesome person to work with. If your looking for integrity, this is the spot