Bauer Property Management - Housing

Fantastic experience: Jim did an awesome job helping service my washer/ dryer machine. Very nice guy as well!

Fantastic experience: Jim always does an amazing job with all our maintenance! He is timely and shows he cares for all the tenants. He’s the best!

Fantastic experience: Jim was very kind

Fantastic experience: I had a small issue when I moved in, notified Jim ( property manager) . Jim fixed the issue right away. Thank you Jim for your quick response.

Fantastic experience: Lived at one of their properties for 3 years until I bought my house. The manager Dale and the maintenance guy Jim were both real good and helpful guys

Fantastic experience: Jim was beyond kind and helpful! Came in and fixed the issue and showed me a few helpful tips on what to do/look for in similar situations! Appreciate all the help!

Fantastic experience: This guy is awesome good job

Positive experience: We had Jim O come to our rental, he helped us out with quite a bit of things. Some of them not even what we were asking him for, but out of principle. Recommend him

Fantastic experience: Very lovely place with prompt communication between tenants and management . Dale , Jada and Jason were particularly helpful and answered all questions we needed. 10/10 would reco

Fantastic experience: Jacob with Maintenance was so kind and helpful!!

Fantastic experience: Jim replied fast to our maintenance request to help us figure out our heating system issue as well as following up on it.

Fantastic experience: Stayed at one of their properties on West 8th street for about 4 months and had a really good experience overall. The furnished house was exactly like in the pictures. The support staff and maintenance team were genuinely helpful and easy to work with. Just make sure you handover the house in the clean condition that it was given to you in. Special shout out to Jada and Dale at the front desk, and Jim from the maintenance team. They were always quick to respond and super helpful whenever needed, and I cannot stress on this enough. I’d definitely move into one of their properties again, especially if they expand into the suburbs. Highly recommend.

Fantastic experience: Jim did an awesome job!

Fantastic experience: Jim was excellent, courteous and answered all my questions.

Fantastic experience: Hello I’m a tenant with Bauer Property management. I just wanted to say these guys are the Absolute best rental team I’ve EVER came in contact with in my whole 22yrs of rental experience in Erie pa. When I say i brag about Jason and his team weekly it’s an understatement. BPM has provided nothing but the best experience I could have ever imagined. Thanks to Dale for always texting me back expeditiously about any questions I have. I’d also like to thank Jim.O for his outstanding handy man experience and reassurance that I can call or text about any and everything and it’s never a bother. And shout out to Ron for his dedication and informative info about plumbing. My mom also is a tenant and says she’ll never rent from anyone other the BPM STAFFING they treat u like family. Thanks BPM for allowing me and my family to be stress free in this awesome house we appreciate it more than you know.

Fantastic experience: Jim O and Jacob W are great. Always quickly fix anything that is needed at our rental and very friendly too. Our time renting from BPM has been great with guys like them always able to help if needed.

Fantastic experience: Jim the maintenance guy goes above and beyond. He takes such good care of all the tenants. Thank you Jim.

Fantastic experience: I wanted to Thank both Jim and Jacob for their incredible work on our apartment. I personally got to experience this when the door to my bedroom that was falling off from usage was completely fixed to basically brand new conditions. They always come and repair anything we need fixed within hours of the requests we put in. They always are friendly and extremely nice when interacting with us. They are such hard workers and I thank them for their service to us!

Fantastic experience: Jim is the nicest and friendliest guy I’ve ever met. Always respectful and gets things done right on time. If you have a request, he will be there within 24 hours and complete it right away.

Fantastic experience: Jacob did a wonderful job at filling in the large holes we have throughout the property and leveling the end of the driveway that goes out to the road.

Fantastic experience: Jim and Shawn did an awsome job! Really helped out with my washer and dryer unit!

Fantastic experience: Not only is the apartment beautiful, but so is the service received! Particularly, the work of maintenance man Jim. He is so kind, and as a college girl makes me feel comfortable. Could not recommend BPM any more!

Negative experience: My mother had been renting an apartment for almost ten years, when she had passed away they treated her items and myself very heartless and disrespectful! When I received a notice to remove her things but by the time I received it the three day period they said I had to have them by had already passed as it was wrote on the 13th and post stamped on the 17th and then when I contacted them they ignored me when I tried to inquire about the matter and then they stole her items told me they instead threw them in a dumpster then when I confronted them as to I can see my late mothers things still inside threw the window they told me she didn't have nothing and upon my further demanding that they are lying I can see them right there threw the window they then told me to wait outside they will go get the items, then told me I was trespassing !! They did not give me proper notice , they lied to my face numerous times, they took what they wanted out of her stuff and instead told me it was trashed and nothing of worth value ! The maintenance man instead told me I was trespassing and said oh well my moms dead too as he blately lied as he stood next to my mothers air conditioner, vacuum, coffee pot , kitchen shelf rack, basket of towels, computer chair, an family's antique heirloom glass lamp that is priceless to my family! She was cremated and her ashes were thrown out as if she were trash as I was not given any regards of respect or notice of given the chance to get her and her items they just threw it out is what they said to me as they kept her stuff instead!!

Fantastic experience: Always a please to deal with. Extremely polite and always has a smile on his face!

Fantastic experience: I am incredibly grateful to have such an amazing maintenance person. Jim has been my maintenance man for almost 8 years and I have never had to worry about a thing when he comes over to fix any problems. He always gets the job done and works his butt off rain, sleet, snow or sunshine. His son is just as hardworking as he is and I’m just so glad I can always count on him. Thank you Jim for everything you do.

Fantastic experience: The management team is very helpful and professional. The apartment community is quiet and well maintained. Whenever I have questions or need assistance, the staff responds quickly. I'm happy living here and would recommend his place to others. Great place to live!

Negative experience: Please do full research before moving in and out. Everything looks so coordinated and smooth while moving in because you are paying money and they want money for empty rooms. But when you decides to move out then thats where rosy days turns into who are you experience. They only care about the money that you are paying. Not to mention they are milking the cow as long as you live there through Trash collection, water and sewage and everything is surcharged and can be billed as they want. They never explain how they reach the number but the answer is always sketchy when you lack transparency. And when you move out FORGET ABOUT GETTING SECURITY DEPOSIT back in full. They will find each and every way to SCREW you OVER. Cleaning fee, carpet cleaning, Bathroom Cleaning and various other fee although you rented out nice and clean. I have rented many other places and lived in various apartments but this was one of my baddest experience. As long as they are getting milking you for various things and generating cash revenue the experience is so pleasant but once you decide to move out for better place then things start go south. They shifted me in two apartments because of rusted pipe issue an mold that was in their old apartments. So I would look around other places before I sign lease with this people. Also if you are INTERNATIONAL Students please consult other students and stay FAR from this guys. I am NOT SUPRISED by there way of denying it and saying we couldn't find you in our database. They have done in past when i start looking at all 1 STAR Review they deny and in all 5 start Review they say thank u. They don't say we did find you in our data base and we love milking for your for so many years.

Fantastic experience: Jim and Ron are great maintenance guys very respectful and do a great job when they are here. Dale and Jason are great as well. Haven't met to many others but ones I have met are great and do a good job. Best landlord and maintenance people I have had

Fantastic experience: Without a doubt, the best landlords you can have around Gannon’s campus. Their communication is outstanding, and the resources they provide make living there a truly great experience. The maintenance team and services are excellent, and the flexibility they offer is greatly appreciated. We genuinely loved having them as landlords, every process was easy, smooth, and clearly

Fantastic experience: The experience with the staff was wonderful. The maintenance crew is the best and gets things done with request. They explain every process with complete honesty and patience. Definitely would recommend to any student at looking for off-campus housing especially if they go to Gannon University, 100/10!

Fantastic experience: Best housing experience ever!!

Fantastic experience: I currently live in a BPM apartment and I love it! Staff is so friendly and helpful. Any maintenance issue or any problems we had were fixed as soon as possible. Absolutely love BPM!

Fantastic experience: I have lived with BPM for about 5 months and i’ve had no issues at all! the staff is so kind and helpful and are always attentive to their tenants needs! highly recommend!

Positive experience: They are always kind and helpful with everything I need! I would appreciate more heads up when my driveway will be blocked.

Fantastic experience: A good go-to rental service for off-campus student housing! :)

Fantastic experience: I have lived with BPM for 3 years and I am so grateful for the staff and maintenance. Both are very attentive to any questions or maintenance that needs done while also being very friendly and caring. Maintenance has helped my car get out of many snow storms as well just jumping in when help was needed. I could not suggest them more they’re just so great!

Fantastic experience: We rented from BPM last year and they were phenomenal! They made sure we were always cared for. They always answer requests and go above and beyond for their tenants. If I ever move back to Erie, they will be my go-to.

Fantastic experience: My experience with BPM was wonderful! They were timely with maintenance, pet friendly and very welcoming. Always willing to answer my questions and help me out when needed. Would recommend highly to gannon students and any erie residents!! Thank you so much for a wonderful experience!

Fantastic experience: I can’t say enough good things about my experience with BPM Housing in Erie, PA. From day one, their team was incredibly professional, responsive, and genuinely caring. The leasing process was straightforward and stress-free, and any questions I had were answered quickly and clearly. The property itself was immaculate—clean, well-maintained, and exactly as advertised. It’s clear BPM takes pride in their properties and works hard to create a safe, comfortable environment for their tenants. Maintenance requests (which were rare) were handled promptly and efficiently, which really set them apart from other property managers I’ve worked with in the past. What really stood out, though, was how approachable and kind the staff were. It never felt like I was just a tenant—I felt valued and respected throughout my entire stay. If you’re looking for reliable housing in the Erie area, I absolutely recommend BPM Housing without hesitation. They’ve raised the bar for what renting should feel like.

Fantastic experience: Working with BPM was an absolute pleasure. The guys came out on their day off to make sure I was all set to move in. Maintenance was well kept and communication was very easy any time I needed help with anything. Dale and Charles do a great job working with tenants to make sure needs are met and properties are suitable. Also the maintenance team worked like a machine to make sure the side walks and drive ways were accessible after a big snow storm. Would absolutely stay with BPM again!!

Fantastic experience: BPM housing staff have been so nice and welcoming since the day I moved in, not just to me but my dog too. Penelope has made best buddies with Obi and the staff thanks BPM!!!

Negative experience: This company practices discriminatory, ablest housing policies and application processes. I would strongly discourage anyone from considering applying for a unit with them - especially anyone with a disability! Poor professionalism and rude customer service on top of that. AVOID AT ALL COSTS! AND they think they can put PII on their review replies as shown below without legal repercussions. Better consult with an attorney! It's not the law for ME to put any disclosure in a rental application. But it IS illegal for you to expose any PII from my rental application on this public website.

Fantastic experience: Jason is great at taking care of customers and very welcoming. Made the process of moving in very quick and efficient. Need more people like him. 6/5 Stars

Fantastic experience: Lived in a Bauer apartment for two years, had zero problems. Highly recommend for any college or recent graduate.

Fantastic experience: I can’t say enough good about everyone who works for BPM! They are/were the kindest people I have ever rented from, anything that was ever needed or if a problem occurred, which was so rare, they were there with in 20minutes or less of putting in a maintenance order. I can’t give all of the people at BPM a higher recommendation. Their Appartments are very well kept, and the price is beyond fair for what they are offering you.

Fantastic experience: One of the best housing management I've been in. They treat tenants well and attend to maintenance issues promptly. The apartments are decent and affordable. All their staff are professional and friendly

Negative experience: Rented a place from them in Cleveland Heights, Ohio, I had a hole in my ceiling for five months that they did not fix, also found out that the place I was living in had serious mold issues - and my kid was very ill while living there! I would not trust these people as far as you can throw them. I have also spoke to other tenants who feel the same way. Beware!!!

Fantastic experience: BPM was so nice to work with! Dale and Jada were extremely helpful and listened to our needs to find the perfect place for my daughters’ last years of college. When we received the keys, the apartment was extremely clean and smelled fresh. I would highly recommend them!

Positive experience: Had a great experience through BPM Housing. The team is so helpful & understanding. Apartment was spotless when I moved in too.

Fantastic experience: This has been the best move in experience I have ever had! Bauer Property Management is top of the line in service, and making the process flawless.

Positive experience: The parking situation is not ideal and it’s not that safe walking through an alley at night. Too pricey for that. But everything else has been great so far. Will be reporting back at the end of this school year. We love it so far though!

Fantastic experience: Great experience renting the propriety with BPM Housing. Very professional service and friendly people.

Positive experience: Overall, I enjoyed the two years I lived at my apartment through BPM. My apartment was very nice and rent was reasonable. Maintenance was always quick and everyone in the office was very nice. However, when it came to the move-out process/security deposit refund, I am very disappointed. I spent probably close to two hours cleaning my apartment prior to moving out (wiping down baseboards, scrubbing the sink, vacuuming, etc) and left it in what I considered acceptable condition (I would be satisfied if I moved into an apartment that looked the way I left it). When I got my security deposit refund in the mail, I was charged for 6 hours of cleaning which was $240 plus an additional $80 for 2 hours of carpet shampooing. Mind you, my apartment was not very large, so I am not sure how a total of 8 hours was spent cleaning a one-bedroom apartment. I am hoping to get some things figured out and resolved by contacting them about this issue. It is just disappointing how much management companies, especially those renting out to college students, charge for cleaning, damages, etc. Especially when basic cleaning/sanitizing of an apartment should just be standard between renting out to different tenants. Just be cautious when it comes to cleaning when renting from any apartment management company. Take photos for proof because you never know when you may need them. EDIT: I was not emailed the photos until after inquiring about the issue. The cleaning the expect you to do is that of a professional cleaner. Be sure to scrub the baseboards, behind the sink, the window sills, etc with a toothbrush if you don't want charged for 6 hours worth of cleaning.

Positive experience: Not sure how I’m feeling about BPM housing right now! When your shopping for an apartment for your college aged student they seem eager to help you land that perfect comfy apartment to call home. Unfortunately, if for “any”reason you need to leave lease few months before it begins, they’ll refuse to give you your $500 dollar deposit back no matter your life circumstances! Im actually not sure if you can get your deposit back at anytime once paid! Being a property owner myself, I’d prefer to give a deposit back, as you keep a professional relationship with that individual and you never know when they’ll be back to lease from you again! Shopping and having to back out of a first apartment for a college aged student should feel as good of an experience! Our daughter sent 2 emails trying to get in touch with anyone at BPM when trying to figure out how to get out of lease, as she’s not attending Gannon anymore! She was considerate of finding & even having another person take her spot in lease! Man on phone couldn’t of cared less! I was just told on phone that not only will we not get any portion of our deposit back, he could be charging for 2 months rent on top of that. Never thanked us for finding another person to take our daughters place in lease! I think if someone is considerate enough to find another person to take over your lease, you should be able to receive your original deposit back, since they take another deposit from new person! He was sure to tell me about all the other hundreds of students he helps! This man just belly ached about all the paper work/forms online he could charge $300 more! I said, isn’t that part of your job! He also claimed our daughter looked at 11/12 apartments, she looked at one or two! If you have/live with any kind of illness/aphasia/MS, Ext- be sure to have someone within BPM go over contracts verbally with you! No one even told my daughter she wouldn’t be getting her deposit back in her email communications! If you’re excited about using BPM to lease, they will be just as excited to show you around, however if anything goes wrong, the tone is complete opposite unfortunately! I hope this helps any future students/families while considering their lengthy contracts with BPM Housing!

Fantastic experience: These people are great!!

Fantastic experience: A good place to find an apartment

Fantastic experience: I just rent a storage unit from them and for the price it's great

Negative experience: All renters please do a "pre-move out" inspection with this management company because if you do not you will be charged an outrageous fee to "bring the apartment back to the original' condition in which you received it. My daughter was charged a fee of $180. to clean the apartment so that BPM could rent it to the next student without any cost to BPM. This is after we cleaned the studio apartment before we left. BPM's report said that we left the apartment in "GOOD" condition and we were still charged $180. Please note BPM charges individually for dust on the windows, dust under the stove, shampooing the carpets and moping the floors. I thought those were normal items a management company will do before renting all apartments. When I spoke to BPM management about the fee they said "the cleaning crew said they had to spend 5 hours cleaning the studio apartment" that we left spotless and that "if my daughter had a pre-move inspection she would not be charged as much and they did not think the $180 fee was that much". At this point it is not the money but the predatory nature of BPM management on students who receive these reports when they are back in their home states and are at the mercy of BPM at this point . I think this practice is wrong and BPM should stop!

Positive experience: Reasonably priced rentals. Maintenance is quick to come look at problems.

Negative experience: DO NOT RENT HERE!!!!!!! The number of positive reviews does not accurately reflect this landlord, they buy reviews from tenants. (PROOF IN THE PICTURES BELOW) I had two leases with BPM housing and both of them were bad experiences. My first lease was with a house that was under construction when we looked at it, almost 6 months before the start of the lease. The lease had to be pushed back because the house was unfinished, once we were allowed to move in work was still being done at the house almost until the day we moved out nearly a YEAR later. At that same house we had a lockout situation, in which we called all of the emergency numbers, and left messages to try and get help. Now over a YEAR LATER WE HAVEN'T RECEIVED A CALL BACK. During the last few days of our lease at this house the landlord turned off the power to our unit with no warning, again we called all of the emergency numbers, and AGAIN NO ANSWER OR CALL BACK. During my second lease at a small one bedroom apartment during the covid-19 pandemic. NONE OF THE MAINTENANCE WORKERS WORE MASKS WHILE WORKING INSIDE OF TENANTS ROOMS OR INSIDE THE BUILDING. Again during these leases I had another lockout situation, again calls were made and no answers, or returned calls. I eventually was able to get a hold of someone who was able to let me in. BPM also offers private parking in lots, however I cannot recommend against paying for this enough. During normal business hours it is hard enough to find a spot in the lot with all of the maintenance trucks taking up student spots. The lots are unmonitored and anyone can park there after 5pm when the staff leaves. After 5pm it is a free-for-all between people who pay to park there and those who abuse the system. These parking lots are also unmaintained during the winter and turn into a sheet of ice as pictured below. It's truly a miracle that someone hasn't been seriously injured from a fall on the ice. I cannot recommend avoiding this landlord enough. I strongly urge anyone interested in living here to do your research, there are better options in Erie.

Fantastic experience: Awesome place to rent with. Pay online at anytime, very organized and helps out with any needs possible.

Fantastic experience: Rental houses are good and provide good experience throughout the lease :)

Fantastic experience: Great service. Staff is very knowledgeable and respectful. Move in was super easy!

Fantastic experience: BPM has been the best property management in accommodating students around the area. There were some hiccups moving to Erie, but BPM was able to get me into an apartment right away! It's my first time moving away from home and it's been a breeze. The staff is understanding and really makes things an easy process.

Fantastic experience: They are awesome to rent through. The houses are super nice and all the staff is eager to help with whatever it might be.

Fantastic experience: Bauer property management made it INCREDIBLY easy to get moved and settled into our new apartment. Jason and his staff made it so easy to get the things we needed repaired and they handle maintenance requests incredibly fast and efficient.

Fantastic experience: Accommodating and helpful from start to finish of renting! Any questions are quickly addressed, would highly recommend!

Fantastic experience: Very helpful, would do anything to keep renters happy

Fantastic experience: I couldn’t be happier with Bauer Property Management! The staff is always so friendly and helpful. Last month, when my refrigerator stopped working, I reported it to the office’s front desk. Jenna immediately called the head maintenance worker. While he went shopping for a new refrigerator, another worker stopped by to take my groceries to another fridge so the food wouldn’t go bad! Within two hours, I had a new refrigerator stocked with all of my food. What could have been a total disaster seemed like no problem at all! I’m so happy I chose BPM!

Fantastic experience: BPM has the best apartments in downtown Erie. They always make sure their tenants are happy and safe. Have had nothing but a great experience with them. Highly recommend!

Fantastic experience: Bpm housing was very helpful in finding me the apartment with my needs and they also make sure of your safety I would recommend that if you are looking for a apartment of your choice than go for bpm housing

Fantastic experience: BPM is wonderful... They help out with anything that you have issues with or are unsure of. As a student of Gannon University, I am so happy that I chose this company to rent from!

Fantastic experience: Great company to rent from! Affordable housing right in the heart of downtown Erie!

Fantastic experience: BPM was very helpful in helping me find the right apartment that fitted my needs. They were also very patient when I was trying to place my deposit. I would recommend BPM to anyone, their staff is amazing

Positive experience: Been living in my apartment since may 2019 and I love it here! It's twice as big as my last apartment. Actually feels like home

Fantastic experience: Courteous and helpful ... great customer service Thankful Gannon Students are in safe environment

Fantastic experience: Very helpful with fixing any issues and help moving and storing furniture

Fantastic experience: Very helpful! They helped me find a new apartment and were very patient. Will be using them again!

Fantastic experience: They are absolutely the best. So polite and friendly. Would definitely recommend you rent from them.

Fantastic experience: BPM housing is a great business and the people there are nice and friendly and very helpful

Fantastic experience: At BPM housing, they were very nice and pleasant to be around and will be working with them again

Negative experience: Most unorganized, scamming real estate company in Erie. Terrible. Takes advantage of kids who are going through college. Do yourself a favor and rent through anyone else but them.

Fantastic experience: BPM housing staff is awesome! Maintenance staff was waiting for me in my driveway on move-in day and did all the hard work and heavy lifting. They made the moving process quick and easy. By far the easiest move I have ever done, and I greatly appreciate the kindness and willingness to make the process as easy as possible!

Negative experience: If I could rate this place a zero, I would.

Fantastic experience: Rented from Bauer for 3 years, had 3 different apartments. All apartments was in good shape, maintenance services was awesome everything would be fixed in 24 hours. Jason is a property manager, and he is great! highly recommend this company

Fantastic experience: I enjoyed my stay with them! Amazing apartment, much cheaper than living on campus! Respond super quickly and resolve issues for tenants. They even know me by name and face! Only issue, laundry takes quarters, limited laundry machines, and they have no quarter makers.

Fantastic experience: The office was easy to work with and fixes issues immediately. The apartments are kept very nicely and the office is always hosting fun contests for the tenants.

Fantastic experience: Had good experience with are move in,very professional and they were there through out are move-in making if we had any questions very helpful.

Fantastic experience: Like it so far

Fantastic experience: Amazing place to rent. I recommend everyone.

Fantastic experience: I Have been with them since 2015 .This has been a great experiance renting with BPMhousing

Fantastic experience: They improved the service a lot from the past year! When we moved in first in August 2016 in four bed room apartment and maintenance service was okay. Next year we lost one of our roomamtes, and Jason was able to give us a discount on the place for the next year. Before mainatanance did not do they job, now any maintenance will respond very quick to the problem. Another thing all of us love is that they use their office as amazon safe house we always getting our packages with out worries it can be stolen. Great idea! I would recommend rent from this company, but make sure you will fill out inspection form right you moved in to the apartment, because if you did not, they will charge for all the damage even if it was there before you at the end.

Fantastic experience: Everyone can request free move in crew to assist with move in process. Move in crew team helped me to move into my new place. Guys from BPM moved my bulky coach and quine size bed on the 3rd floor. Thank you so much!!

Positive experience: Nice place to live, college was 5 mins walk. They use to respond quickly if we have any maintenance problems. The only problem we have faced is, our apartment had only heaters and no AC very tuff to live during summer.

Fantastic experience: I am having a great experience with Bauer Property. I rent an apartment that is very close to school and I actually don't pay that much money. The location is perfect, and I know they have lots of houses for any price point.if at any point I have an issue with the apartment (which almost never happens) the maintenance is available 24/7 and usually come pretty fast to fix the problem... They are polite too ... I had a furnished appt and everything was working just fine. This is my 2nd year renting from them and I haven't had any issues. I will definitely continue my lease for next year!

Positive experience: I had a good experience living in their Property. They provide a furniture for the apartment and a good service as well! One thing that I did not like is the noise of the washing machine when people using it in the second floor. I wasn't be able to sleep well. I would recommend them to figure out a solution for it and also letting people using it during the day not at night. I would also suggest to remodel the places and provide a garage and storage space as well. I also do suggest them to do a follow up call once a while to make sure that their customers feel happy in living in their property.

Negative experience: My experience in this community has be the west. People who work in the office are hypocritical. No services they provide to their residents. They are unpleasant after signing the contract.

Negative experience: Terrible! Terrible! Terrible! First of all, my roommate and I were in our apartment for less than 6 months. Our couch was AWFUL and small with a huge sink hole under the middle cushion. We complained August 20th and asked for a new one. We never heard back. Three weeks before we moved out and a day before they showed the apartment to potential renters, a man enters our apartment (BEFORE CALLING) and brings us new couches. They were better but still not in good shape. Secondly, the parking lot was a mess constantly. Finally, the security deposit was $500. As I mentioned earlier my roommate and I were in the apartment for less than six months and we were deducted $364 from our deposit for cleaning. They took out a large sum for carpet cleaning even though before signing the lease they told us they were putting in new carpet. We did not put one stain or rip in the carpet. Absolutely absord. When confronting an employee, I believe Jason or Jassen he was standoffish and rude. WOULD NOT RENT OR DEAL WITH AGAIN!

Negative experience: Please to all the Gannon people like my self, don't rent from these guys. My mom and I when to their office cause they advertising for student housing, so we walking in and a really nice guy name Jason took us to and apartment down the street from the office , as we were walking in, it didn't seem bad but once we in the apartment and he was talking to my mom, there was a bed with a bunch of bed bugs and their eggs, I know cause my dad is a professional exterminator, so I kindly grab my mom by the arm and got us out of there, the office guy gave us his card and we literally ran out of there.

Negative experience: the worst and even if they the best in erie i will not take place with someone do not give respect for the customer. i walk in the the office and whoever was in the disk she was talking in the phone and i wait till she finished. after she finished from the call she looked to me and said "can i help you?" and i said i'm looking for one bedroom apt. she answer when she was look around with papers in her disk "when you looking? i said Aug? she stand up and walk away with saying "we can make Appointment. and she go inside. she left me when we talk without even say excuse me. i was so mad for the way she tread me like nothing and Disrespect. when she back i told her never mind i change my mind thank you. than another guy came and he like do you want for Aug. i said no i change my mind than he start talking and try make me i'm the one who Disrespect and he told me that they are not McDonald's. i know from this moment he try to get into fight. i said to him yes you are not. and also he told me do not come back. i mean if that how you guys to be Successful in the business world than i understand why Erie very Poor city.