WNY Metro Roberts Realty
Welcome to Metro Roberts Realty, the leading locally owned and operated real estate agency in Buffalo and Western New York. With over 11 offices strategically located across the region and a dedicated team of 400+ agents, we are your trusted partner for navigating the dynamic housing market of Greater Buffalo. Whether you are buying your first home, selling a cherished property, or looking to invest, our deep local expertise ensures you make informed decisions with confidence.
We pride ourselves on offering a comprehensive ecosystem of services designed to simplify your real estate journey. Our cutting-edge technology, powered by advanced CRM systems like kvCORE, provides 24/7 personalized alerts and seamless property searches, ensuring you never miss a beat in today's fast-paced market. From new construction and waterfront escapes to historic city condos and land for custom builds, we help you discover homes that fit your unique lifestyle.
Beyond transactional services, Metro Roberts is known for its family-oriented culture that benefits both clients and agents. We offer industry-leading support, including top-tier marketing tools, extensive training, and an attainable commission structure that empowers our agents to provide you with exceptional service. Additionally, our partnership with Mainstream Funding allows us to streamline the mortgage process, connecting you with experienced loan officers to secure the best financing options.
With a commitment to transparency, community, and client satisfaction, Metro Roberts Realty stands as the #1 choice for real estate in Western New York. Let us help you turn your housing dreams into reality—because here, neighbors become family.
Opening hours
- sunday: (closed)
- monday: 8:30-16:30
- tuesday: 8:30-16:30
- wednesday: 8:30-16:30
- thursday: 8:30-16:30
- friday: 8:30-16:30
- saturday: (closed)
WNY Metro Roberts Realty: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,7 out of 5 from 60 reviews
Positive experience: Sonya and Katie were extremely helpful during the process of buying our new home and selling our old one. They guided us through every step and kept us informed. Great work!
Fantastic experience: Cleanly and professional space to meet with clients in!
Fantastic experience: Sonya Jindra was an amazing agent. We would recommend her to anyone who is looking to buy or sell real estate!
Negative experience: -They could not provide me a receipt for my deposit. - They could not provide me their business EIN number or proof of license. -They could not prove that the house listing was there’s . I was not leaving my $10,000 deposit with a business like that. I had to have my realtor set things straight. - They were not there for closing even inside their business. It’s absolutely absurd and unheard of that metroRoberts could not prove or provide any of the information requested.
Fantastic experience: Sonya Jindra is the best real estate agent. She made buying and selling so easy. She explained everything in detail as we went along and was there for me for any questions we had. With all her help she brought my stress level way down. I would never use any other real estate agent. And I feel we are friends now
Negative experience: Thanks for littering our neighborhood with your plastic garbage, flags and bills schedule this 4th of July weekend.
Fantastic experience: My wife and I had a great experience with Sonya Jindra from WNY Metro. She has the knowledge and connections to get everything we needed done quickly and efficiently. She also answered all of our questions and explained everything to us I'm a way that made perfect sense. A pleasure to work with, can't recommend enough!
Fantastic experience: My husband and I had the absolute best experience working with Sonya Jindra from WNY Metro Roberts Realty. From the very beginning, she made us feel confident and informed throughout the entire process. Her extensive knowledge of the market, professionalism, and genuine care for her clients set her apart. She took the time to understand our needs, answered every question with patience, and was always available when we needed her. Sonya went above and beyond to make everything seamless, and we truly felt like we had someone in our corner every step of the way. We couldn’t have asked for a better realtor—she is simply the best! If you’re looking for someone who truly cares and will work tirelessly for you, we highly recommend Sonya Jindra at WNY Metro Roberts Realty!"
Fantastic experience: Sonya did a great job accomplishing our real estate goals. She is extremely efficient and sympathizes/caters to your and your family's specific needs.
Fantastic experience: Sonya Jindra and her team went above and beyond in helping us to quickly secure our investment property. Highly recommend!
Fantastic experience: Sonya has helped me with many transaction through the past few years. She's simply the best and I couldn't recommend her enough.
Fantastic experience: If you are looking to buy or sell, i STRONGLY suggest Sonya Jindra!!! From our first conversation about buying a home, she was informative and knowledgeable. She made our first time home buying experience so incredible. Sonya was always there whenever i called or texted with any kind of questions or concerns. She goes above and beyond for her clients. Thank you Sonya for finding my family our forever home!
Fantastic experience: Michelle was super helpful and fantastic to work with as first-time homebuyers. With the market being crazy, she was patient with us and made sure we ended up in our dream home for the right price for us. We loved working with her and would highly recommend others to work with her as well.
Fantastic experience: Our realtor Sonya Jindra Was great help buying our new home and selling our other! Was very efficient and knows how to get the job done!
Fantastic experience: Sonya Jindra helped us sell my mom's house we couldn't ask for anyone better , professional, knowledgeable and understanding not just a realtor but a friend..
Fantastic experience: Energetic. Dedicated. Reliable. Personable and Professional. These are all great qualities you will find working with Michelle Galloway. From preparing the house for sale to closing day she treated me as if I was her only client. Michelle worked tirelessly behind the scenes making sure everything was in order. Michelle communicated with me often and I was at ease knowing she was “driving the real estate bus”. Highly recommend Michelle! If you must poke a hole in your lawn with a sign, make sure it’s one with Michelle Galloway’s name on it!
Fantastic experience: I just sold my house through WNY Metro Realty. I was told about Sonya Jindra from a friend of how good she was at selling houses and boy were they right. Sonya made me feel comfortable from the very beginning when I met her. I was comfortable putting my trust in her to use her methods to sell the house. It worked! I got well over asking price and I couldn't be happier! Thank you WNY Metro Realty and Sonya Jindra!!!
Fantastic experience: Sonya was amazing to work with very knowledgeable and very efficient. I highly recommend her she made a stressful time so much smoother. Can't thank her enough!
Fantastic experience: After about twenty minutes or so of trolling social media for a top notch, nacho average, realtor (via recommendations)…there was one name that kept popping up, and her reviews were stellar…SONYA JINDRA…….So I called Ms. Sonya ‘nacho average realtor’ Jindra, and after about an hr of explaining my situation, having to sell my current home AND buy a new home (x2), I KNEW that she was going to keep me safe under her wing throughout the whole daunting process….. And that is exactly what she did. Several unpredictable challenges on both the sale and the purchase, but every time I started to ‘freak out’ a little ( a lot), she came swooping in like the big sister I never had, with a solution and/or to offer a helping hand…..weather it be watching the kids so I could have the house photographed, or driving behind me, while I semi timidly drove a giant moving truck, so I had a way to get back……or, my favorite, showing up to help me dig through bags of trash because I lost my car keys 30 minutes before I needed to leave my house for the last time (because it was legally no longer my house), minutes before the new owners were expected to arrive (never mind when she arrived, she found me in a puddle of tears (and garbage) sitting in the driveway )…anyway, luckily after she pulled me back up by my bootstraps, I found the keys in the office on the window sill….not in the garbage I had just pawed through, and luckily Sonya didn’t have to But you guys…the sale was done….she didn’t have to show up for me like that but she did, and THAT’S what kind of PERSON she is (not just realtor). She genuinely cares about her clients, on both a personal and professional level, and will help in any way she can to get you to the best possible position you can be in once the sale is done (and beyond, since I was lucky enough to have gained her as a friend through this process). Sonya is a rare gem, and deserves every kind word written in the MANY above and beyond reviews I enjoyed reading through before finally picking up the phone to call her, and it was THEE best decision. For probably the zillion time - THANK YOU, Sonya! ♥️
Fantastic experience: We are finally home!! After many failed attempts with other realtors and thinking we would never leave our starter home we have closed on the house of our dreams thanks to Sonya Jindra! It checks ALL the boxes. She has been amazing to work with! Did I mention BOTH of the ONLY 2 offers we put in on any house were accepted?! (First one fell through on the sellers end) she knows her stuff! She also sold our starter home within 5 days for well over asking. She is knowledgeable and will help you every step of the way. 5 stars ⭐️ thank you Sonya!!
Fantastic experience: My family and I purchased home through WNY Metro Roberts realty. Our agent was Sonya Jindra. Aside from her being very accommodating to us and our situation, She is the most kind, genuine and helpful person. I would 100% recommend her to be the buying or selling agent on your house. (In our case she was both)
Fantastic experience: Called on an old friend, Sonya Jindra, to assist in selling my rental property. While we didn't always see eye to eye, she was professional and honest with her recommendations on how to get my home sold quickly and for top dollar. She was available at a moments notice and was thorough in addressing my questions and concerns. She truly cares about her clients and their best interests. If you want to work with someone who treats you like a friend and not just a number, Sonya is the one to ask for. I look forward to calling on her again when I buy my new home. Thank you Sonya for being one of the best in the biz!
Fantastic experience: Sonya Jindra was the best realtor! I didn't feel like she was selling me a house or trying to get a commission! She was extremely patient and knowledgeable. And she found me the perfect house!
Fantastic experience: Sonya Jindra was my realtor for my first house and I could not have done this process without her! Every question, no matter how early or late at night, she was sure to get back to me. Sonya made sure every single thing needed was done and made closing happen within 2 months! She is amazing and I highly recommend her…!
Fantastic experience: Sonya Jindra is the best! Sonya helped us since day one with the many questions we had as first time home buyers and even to this point after closing on our beautiful home. Sonya made us feel comfortable throughout the whole process from looking for potential homes to closing. We are grateful to have worked with Sonya in making this possible and she is the best in the game. Sonya wants the best for her customers and I would highly reccomend choosing her as your Realtor! Thank you Sonya!
Fantastic experience: Found and bought my first Home with the help of Sonya Jindra. Sonya made my first time home buying a pleasurable experience and what seemed a very easy process. Sonya was there day or night every step of the way to answer any questions I had. Sonya was very knowledgeable to every house I looked at before finding the right house for me. If you are looking for your first home like me or ready to look for something new Sonya is the realtor for you!!
Fantastic experience: Sonya Jindra, from Metro Roberts Realty was absolutely amazing. She was the first person I reached out to, to help us find our forever home She was their with us from start to finish. I would recommend her to anyone. Not only is she an amazing realtor but a great friend whom we hold near and dear to our hearts!!! Love you darling, Thank you again for everything!! ❤️❤️❤️
Fantastic experience: Sonya couldn't have been a better choice for us to work with. I would recommend sonya to anyone who asks me . She is aamazing .
Fantastic experience: Absolutely recommend!! Sonya Jindra was amazing to work with! She always had our interests in mind and made sure we were taken care of. Any questions we had, she was right there to answer them, promptly. Couldn’t have asked for a better realtor! Absolutely in love with our dream home, all because of her!
Fantastic experience: Sonya Jindra was the best realtor to work with! She went above and beyond to make sure we got our dream home! She walked me through the whole process and was quick to respond anytime I called her with questions. She truly wants the best for her customers, and I would highly recommend Sonya to any of my family or friends looking to buy or sell their home! Thank you Sonya for making this an easy process for us finding our dream home!
Fantastic experience: Looking for a realtor, Sonya Jindra is everything you are looking for. No matter if you are buying or selling she is extremely knowledgeable and helpful. We recently bought our first home and Sonya and her entire staff were amazing! We will definitely contact her again if we go to sell/buy another home.
Fantastic experience: Thanks to Sonja Jindra our house sold in a few days. She was highly recommended and she gets the job done above and beyond.
Fantastic experience: My husband and I recently worked with Sonya Jindra to list our home and were extremely pleased with Sonya's knowledge of the housing market. Sonya took her time in explaining the whole process and was always available to answer any questions. We were confident in listing with her because of her knowledge and the process went flawlessly. We would highly recommend Sonya for any of your reality needs!!! Thank You Sonya!! Debbie&Gilles Woolrich
Fantastic experience: Sonya Jindra deserves all the credit for helping me find and secure my very first home. She was knowledgeable and precise in her judgement and advice that vastly put me ahead of other bidders when it came to securing my dream house. I can’t recommend her enough and on my future real estate needs she will definitely be the first person I call.
Fantastic experience: Our realtor , Sonya Jindra was absolutely incredible. Sonya has amazing resources and helped us close on our home within 2 months. Sonya was very professional and always answered any questions or concerns we had. Sonya is absolutely amazing
Fantastic experience: WNY Metro Roberts Realtor Michelle Galloway is amazing!! From start to finish, Michelle helped us close on our new home in less than 2 months. Michelle was extremely knowledgeable and responsive and always kept us updated timely. Michelle maintains an outstanding network of business partners and provided us options regarding home inspectors, attorneys and mortgage lenders at our request. Michelle was very patient and kind and very down to earth, which really made the entire process calming and exciting at the same time. Thank you, Michelle Galloway. We appreciate you!!! Jerry and Kim
Fantastic experience: Dan and I had a wonderful experience with our realtor Sonya Jindra! Sonya made our first time buying a home as painless as possible! She is very knowledge and won’t stop until you find a home that crosses off ALL your boxes !
Fantastic experience: Sonya Jindra was a gem to work with! My first time buying property and she made it as smooth as possible. Her honest opinions and knowledge were very much appreciated through this process. She cares for her clients even after they closed and received their keys. I can’t wait to work with her again on my next buying endeavor. Thanks again Sonya!
Fantastic experience: I had an absolutely wonderful experience with our real estate agent Sonya Jindra. She helped me every step of the way to find a perfect home for my family and I. Sonya was always available to answer questions and her insight was extremely valuable! Sonya is now considered part of our family! Thank you WNY Metro Roberts Reality for having an amazing real estate agent and thank you Sonya for all your help!
Fantastic experience: As a first time home buyer, I like to say that I was lucky to have Sonya Jindra as my professional real estate agent! Thank you! She is not only a great agent but also great in person. She has what it takes & goes that extra mile to make sure her clients are satisfied! Highly recommended
Fantastic experience: My partner and I purchased our first home with Sonya Jindra, and she was so helpful and kind. Sonya goes the extra mile to make you feel comfortable and also educates you on what to look for. We can’t recommend her enough!
Fantastic experience: I just wanted to take a minute and thank Sonya Jindra for making a very difficult time in my life easy and painless. Sonya sold my marital house during my divorce. Not only was she extremely professional and made the entire process simple and easy, she took the time and made the extra efforts to make me feel safe and understood. Sonyas hard work and dedication shines in all she does! Her knowledge, work ethic and kindness is a true reflection of all that she is. Anybody would be blessed to work with Sonya as their realtor! Thank You Sonya Jindra!
Fantastic experience: Sonya Jindra was our realtor that helped us purchase a new home, as well as sell the home we had. Our home buying journey took 2 years because the market was unbelievably heightened. She was with us EVERY step of the way. Knowledgeable, dedicated, calming, and got the work done. We bought a dream property because of her. I continue to recommend her to anyone we know!
Fantastic experience: Sonya is absolutely amazing. Due to our situation we had to move fast. She had moved mountains for us. She kept us updated, taught us stuff to look for, and was extremely sensitive to our situation. She was there every step of the way with all our questions and concerns. She made this experience go so smoothly and made sure we were getting what we needed. She is nothing less than amazing. I can’t say enough good things about her.
Fantastic experience: I cannot say enough about how thankful I am that Sonya Jindra was my agent. She did her best to find us our dream home!! Whenever you call her she answers and if not she call me back. She was so easy to work with and made buying our home very easy. She gave us all the information upfront and guided us every step. After dealing with Sonya, we have a new family member in Buffalo.She is definitely one of the best!!
Fantastic experience: Sonya Jindra is the agent you need whether you are buying or selling! We have dealt with other real estate agents/offices and this woman is beyond amazing! We told Sonya that we needed to be out of our apartment by this July and we told her what we were looking for. She truly went to work above and beyond for us and got us into a truly beautiful place! When you deal or work with Sonya, she doesn't sugar coat anything. She is downright honest, EXTREMELY knowledgeable about real estate, and she won't steer you wrong. We had a little hiccup the night before closing and some things needed to get done. Sonya got right on the situation and everything went smoothly. Please consider Sonya when you are looking for your 1st home, your 10th home, or even selling your home. Sonya LOVES what she does and she will get what you need and deserve! Thank you Sonya for EVERYTHING you have done for us!
Fantastic experience: My boyfriend and I were house hunting for quite some time, having no luck with a different agent. A few months had passed before we got the pleasure of having Sonya Jindra as our realtor. Sonya is extremely knowledgeable and taught us so many things along the way. We are first time buyers so the whole process was very new to us, Sonya was never anything short of respectful and answered any and every question we had. What I wanted the most out of a realtor was someone to be honest with us and not waste our time or their time writing up pointless offers and going to unrealistic showings, Sonya did exactly that. She was always 100% up front with us about the crazy, everyday changing market.There is no way we would be as happy as we are right now; finally in our first home, if it wasn’t for her. We got our offer accepted on only the 2nd offer we put in with Sonya! She is current on the market & she truly works for her clients. I would recommend Sonya Jindra to anyone and everyone.
Fantastic experience: When they say people come into your life for a reason...is how I feel about Sonya Jindra! I was helping my daughter find a home for her and her little boy. We were working working with an other realtor at the time...and the process was not going well. What my daughter was able to afford...and what we were able to look at....we were ready to give up the dream of my daughter and her little boy to ever own their own home. One nite her name was given to me and was told...if anyone can find a home for your daughter....Sonya can!! We met the very next day and looked at a home. Right then I knew things were going to turn around. She told my daughter she would find her a home...and she would NEVER tell her she can not look at a home like the previous realtor had told us. My daughter found a home online and made arrangements to look at it. As soon as my daughter walked in...she knew this was her home for her and her boy. Sonya....made it happen!!! Never did she say she could not put in an offer....as we spoke out side the home...church bells rang....I can't describe what I felt ..but I knew this would be the home for my daughter and grandson. And ... Sonya made it happen!! She was an angel that we needed at that time. Sonya is kind ..understanding....and so down to earth. She not once did she discourag..but encourage d...stayed posiitive and made a dream a reality. Today...I see my daughter making a home for her little boy...and I see my 4 year old grandson loving his own back yard!! Ii will always hold Sonya in a special place in my heart!! If I had 100 stars to rate Sonya it would not be enough!!
Fantastic experience: Sonya Jindra was amazing! She really listened and cared about us throughout the entire process. Sonya only sent us suggestions based on what we wanted in a home, and stayed within our price range! My husband and I both thought that it would be impossible to find everything we wanted in one house. But Sonya found the perfect house from the location of it, to the pool and fire place. Some how she found our dream home for us! I strongly recommend going with her! House hunting can be stressful but Sonya was truly there to support us. I could not have been more happy or thankful for what she did for us.
Fantastic experience: Whether you are looking to buy or sell your home… Sonya Jindra is your realtor! She helped us do both! We were nervous about the whole process but I quickly came to understand that there was no need to be. Sonya had our back 100% She answered most of our questions before we could ask them. We trusted her guidance throughout the whole processes and I’m happy to say it was pretty painless. I’m so grateful to know her and she really has become like family. Thanks for everything Sonya!
Fantastic experience: Sonya Jindra is amazing!! From our very first conversation we instantly clicked. She is so down to earth and she has an amazing personality. Let me just say I was looking to purchase my first home and I was nervous. I explained to her that I must stay in a certain school district and I was not willing to go outside of the area. She totally understood and did not pressure me to change my mind. 1st house we seen was in the school district but not what I wanted. She said if I don’t love it do not put a offer in. Second house I absolutely loved. She fought for me and I’m currently in my dream home! I was so happy to get my home but sad because our journey ended. I feel truly blessed to have had her as my realtor.
Fantastic experience: I cannot say enough about how thankful we are that Sonya Jindra found us our dream home!! She was so easy to work with and made buying and selling our home very easy. She gave us all the information upfront and guided us every step along the way. Sonya responded so quickly to any questions we had and was always eager to help us. Our emotions were all over the place during the process and she was very accommodating to our specific needs. Metro Roberts are the only company we will do our business with! Thank you again for guiding us with the struggles of real estate. She is definitely one of the best!!
Negative experience: MRR Property Solutions, affiliated with WNY Metro Roberts Realty continues to violate the TCPA by sending repeated unsolicited to phone numbers that are registered on the Do Not Call Registry.
Thank you so much for sharing your feedback with us. Your comment is very concerning for our team and will be taken extremely seriously. We do reach out to homeowners to see if they have any interest in a cash offer for their properties. However, we make sure that all phone numbers on the Do Not Call Registry are not included in our database. We also provide the option for any of our clients to "opt out" of future contact from us if they are not interested in selling a property. I'm sorry that we have inconvenienced you. I can certainly remove you from our mailing list if you would like. I will just need to know which address you are contacting us about. Please feel free to call our office for further assistance.
Negative experience: I would never deal with this company. Jeremy Evans is disgusting! To be nice. Him and my wife spoke many times regarding buying a home and had a scheduled appointment, showed up several times and this last time only to find out he sold it with no call to our realtor or us. The disrespect is unreal! I will make sure I tell everyone about him. Shame on you.
Negative experience: JEREMY EVANS IS A HORRIBLE AGENT. SPOKEN TO HIM SEVERAL TIMES ON A PURCHASE OF PROPERTY AND ALSO OUR AGENT. WE HAD A SCHEDULED APPOINTMENT TO SEE A HOUSE AND WITH NO NOTICE, COURTESY, PHONE CALL, AFTER WE SHOWED UP FOR OUR APPT. WE RECEIVED A PHONE CALL STATING HE WAS SIGNING PAPERWORK AND SOLD THE HOME. NO NOTICE, NO CHANCE TO OFFER, NOTHING, AFTER WE HAVE BEEN THERE SEVERAL TIMES, TAKING MEASUREMENTS, ETC. POOR AGENT, SICK. ALSO TRIED TO STEAL US FROM OUR OWN AGENT SO HE CAN PROFIT OFF BOTH SALES. WOULD NEVER RECOMMEND AND I WILL BE SURE TO LET EVERYONE IN THE INDUSTRY KNOW ABOUT THIS SNAKE. BUYER DONT DEAL WITH HIM. BEWARE!!!!
Fantastic experience: Looking for our dream home in the Village of Hamburg. Currently, it’s a very competitive seller’s market. Very professional staff, Jim and Jessica are on it. Thank you for making my wife and I so comfortable during this process.
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