Bob and Richelle Ward, Realtors
Bob and Richelle Ward, Realtors help buyers and sellers across Newtown, Sandy Hook, Southbury, Monroe, Bethel, Brookfield, Danbury, and nearby Connecticut communities move forward with confidence. Most people worry about making a mistake when they move—we help clients understand their options and make informed, stress-free decisions. Clients love getting two experienced Realtors for the price of one, along with fast response times, clear communication, and strong problem-solving skills. The Ward team specializes in helping 55+ homeowners, retirees, and move-up buyers prepare, market, and sell their homes, coordinating trusted trades and details from listing to closing. Their goal is simple: move you HomeWARD feeling supported and sure.
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Bob and Richelle Ward, Realtors: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
5,0 out of 5 from 66 reviews
Fantastic experience: Moving is difficult. Especially when you’re trying to do a corporate relocation: multiple balls are often up in the air the air. My family has relocated eight times and in each move we have faced Different challenges. Our latest move was to relocate out of Newtown CT. Without Bob and Rochelle helping us out It would have been impossible. First of all, they make you feel like family. They are. extremely diligent in taking care of details and ultimately make sure that you’re properly represented in all aspects of the process. For us , timing and urgency was critical and Bob And Richelle came through with everything that we needed along the way. I would highly recommend their services but most importantly greatly appreciate all the great things they did for us throughout the relocation process
Vernon, thank you so much for taking the time to write this. Knowing how many moves you and your family have been through makes your words mean even more to us. There were a lot of moving pieces with this relocation, and we knew how important the timing was for you. We’re so glad we could help keep everything moving and make the process a little easier. It was truly a pleasure working with you and your family, and we appreciate the trust you placed in us. We wish you all the very best in your new home and this next chapter!
Fantastic experience: I have nothing but good things to say about Bob and Richelle. They are the perfect team to help you find the home you’re meant to be in. There is no one else I would trust to guide you through all the ups and downs of the home-buying process. They are simply the best—honest, hardworking, and genuinely committed to the people they work with. I cannot recommend Bob and Richelle enough!
Jack, thank you so much for this. We’ve known you since you were a kid, and after helping your family with real estate over the years, getting to help you and Laura find your home was especially meaningful to us. We’re so happy for both of you and truly appreciate the trust you placed in us throughout the process. We hope you and Laura have many wonderful years and make lots of great memories in your new home!
Fantastic experience: Bob and Richelle are the realtors you dream of working with and we couldn't be happier with our experience! From start to finish, they were absolutely amazing - professional, knowledgable, responsive and genuinely invested in helping us find the right home. These qualities are what ultimately led us to landing our dream home, despite the fierce competition of the market. For those looking in the Newtown area, you will find no one more knowledgable. They know every road, every store, info about the schools, even who lives by you in some cases! They thoughtfully created a website, which has been an incredible source of information now that we have moved. What really stood out about this team was how personable and trustworthy they were. When a home wasn't a right fit, they were honest and never pushed. Our search took months, but Bob and Richelle were immediately responsive to endless requests to tour more homes. Their support didn't end at the sale. They have continued to check in on my family, ensuring that we were settling into the community and seeing if they could be of any assistance. Their motivation isn't the sale, it's helping families make the best decision for their futures. Bob and Richelle are wonderful, wonderful people and I will be recommending them to everyone I know.
Casey, I have read this review more than once, and every time I do, I get emotional. Your words mean more to Bob and me than I can adequately say.
We loved getting to know you and your family throughout your home search, and being part of the process that brought you to Newtown. Yes, there were a lot of houses along the way! But finding the right one was always what mattered.
Knowing that you felt supported, never pressured, and that we've helped make Newtown feel a little more like home means everything to us. Thank you for taking the time to write something so incredibly thoughtful. We are very lucky to have you and your family here.
Fantastic experience: I met Richelle in an exercise class over 25 years ago so when it came time to sell my home, I knew exactly who to call. That decision turned out to be one of the best I could have made. I am incredibly grateful for all the help and guidance Bob and Richelle provided throughout the sale of my home. They were knowledgeable, responsive, honest, and fully committed to helping me achieve the best possible outcome. They were always available to answer my questions, kept me informed along the way, and had my best interests in mind. Their professionalism, expertise, and dedication made the process stress-free. I highly recommend Bob and Richelle to anyone looking for a trustworthy and dependable real estate team.
Marsha, thank you so much for your kind words and for trusting us with the sale of your home. It’s hard to believe we met in an exercise class more than 25 years ago! It meant a great deal to both of us that when the time came to sell, you chose Bob and me to help you through it. We’re so glad we could make the process easier and help you achieve a great outcome. Wishing you all the very best in this next chapter!
Fantastic experience: Richelle and Bob were outstanding representatives for the sale of my in-laws condominium in Heritage Village. They kept us informed every step of the way, they were very knowledgeable about the condo community rules/regulations, and they went above and beyond to provide value added service that make the selling process very easy. Highly recommend them.
Thank you, Mark, for your thoughtful review. It was a pleasure helping your family with the sale of your in-laws’ condominium in Southbury. We know that selling a home is about much more than the property itself, and we’re grateful for the trust you placed in us throughout the process. Heritage Village has its own unique rules and procedures, and we’re glad our experience helped make the transaction smoother and less stressful. Thank you again for your kind words and recommendation. We wish your family all the best in this next chapter.
Fantastic experience: My husband and I worked with Bob and Richelle to purchase our first home. We were recommended to work with them by a friend and we are so glad we did! Both Bob and Richelle are extremely knowledgable about real estate and were so helpful in guiding us through what can be a very difficult process. Their communication was great and they gave us numerous recommendations for local people to work with for different projects we needed to take care. Would recommend working with these lovely people!
Thank you so much, Emma, for your kind words. Helping first-time homebuyers through such an important milestone is always special to us, and we’re so glad we had the opportunity to help you and Spenceer through the process. Buying your first home can feel overwhelming at times, so it means a great deal to know you felt supported, informed, and cared for along the way. We’re excited for you both as you begin this new chapter and truly appreciate the trust you placed in us. Welcome to Newtown!
Fantastic experience: I could not have been happier with Bob and Richelle. I knew I was immediately in good hands, and they were always going to act in my best interests. I never realized how stressful selling a house could be, and they really really helped me with the entire process. I will absolutely be recommending them
Thank you so much, Dan. Working with you after knowing you for so many years truly meant a lot to us. From collaborating together on the coat drive for several years to helping you through the sale of your house, it’s been a relationship built on trust, and we’re grateful for that. Selling a house can be stressful, and we’re so glad you felt supported and confident throughout the process. Thank you for putting your trust in us — it was a pleasure to help you sell your house in Newtown and to help you with your next chapter.
Fantastic experience: As selling agent, skilled at house staging/preparation to reflect house best for pictures and showings, enabling faster sale. Large network to increase the visibility to buyers and other agents. Great network of resources to complete inspection work. Impressive data analysis of market to determine pricing for house. Always available and easy to connect with. Worked with Bob and Richelle previously as the buyer of same house and as buying agent we were impressed which resulted in our return to them for sale.
Thank you, Cheryl, for taking the time to share such a detailed and thoughtful review. We truly appreciate your trust in us and were honored to work with you again, this time on the selling side. Preparing the house in Newtown for photos and showings, analyzing the market to determine the right pricing strategy, and navigating the inspection process are all areas where experience and teamwork matter, and we’re glad our approach helped deliver a strong result. It means a great deal to know our accessibility, market insight, and professional network stood out. Thank you again for choosing to work with us.
Fantastic experience: Our house hunting journey took over three years and Bob and Richelle were there every step of the way. They are very familiar with Fairfield county and showed us properties in a timely manner. We were very happy with their ability to negotiate and help us close quickly. We are grateful that they were there every step of the way as we made our way to the perfect property! I would recommend Bob and Richelle to anyone looking to buy or sell a property.
Thank you so much for your thoughtful review and for trusting us through your home buying journey! You had a few things to sort out along the way, and we’re so glad we could help guide you every step of the way to the perfect property.
Your patience and persistence truly paid off, and it was a pleasure working with you to make this dream a reality. We wish you many happy years in your new home in Sandy Hook -and we’re always here if you ever need anything down the road.
Fantastic experience: Bob and Richelle were an absolute blessing through both the sale of my home and the purchase of my new one. Neither transaction was easy, but they never gave up and never let me feel alone in the process. They stayed calm, positive, and kept everything moving forward when I wasn’t sure it would all come together. I always felt like they had my back and were fighting for the best outcome for me. I’m so grateful for their patience, support, and determination - I can’t imagine going through this with anyone else! I highly recommend them.
Thank you so much for your beautiful words. Helping you through both the sale of the house in Trumbull and purchase in Naugatuck — even with all the twists and turns — was truly our pleasure. We know how stressful moving can be, and it means the world to us that you always felt supported and cared for. Seeing it all come together in the end made every moment worth it. We’re so happy for you and grateful to have been part of your journey.
Fantastic experience: I highly recommend Richelle and Bob Ward if you are looking for a truly qualified and conscientious real estate broker. They worked with us tirelessly for over a year to find us the house of our dreams and we moved in two weeks ago! Never once did they show us a home that was out of our price range, and only took us to homes that met our very specific requirements. Over the course of the last year, Richelle sent out over 600 letters to Newtown residents who owned a home that met our needs, The woman who owned the home we bought did not have her house on the market yet, but decided to sell based on the letter. She never put her house on the market and it was an quick and easy sale. They have helped us in ways that go above and beyond the usual real estate agents, and their advice has been appreciated and utilized. They are true stars in their field!
Thank you so much for this incredible review! It was an absolute honor to walk alongside you throughout this journey and work together to find the perfect home. Your trust and patience over the past year made all the difference, and we’re thrilled that our letter campaign connected you with a home that wasn’t even on the market — truly a dream come true! Knowing that our efforts, guidance, and advice made the process smooth and successful means the world to us. We couldn’t be happier for you as you start this exciting new chapter in your new home in Newtown.
Fantastic experience: Having not purchasd a home in many years, simply put...if it were not for the direct help coming from Bob and Richelle Ward, we would not be where we hoped we'd be. Firstly- working with these two pros was excellent. They both know the area (Newtown CT) and with a lot of work and professionalism, found our "new" home. Buying a house almost almost requires a second sense- essentially understanding the client need(s) and managing to work within the client's parameters. I would add the Ward's went above and beyond and met those needs handily. I can't speak highly enough of these two- they are warm, friendly and genuinely care about whom they represent. The overall experience has left this new owner extremely satisfied. Bravo Bob and Richelle!
Thank you for the kind words! We’re honored to have helped guide you through the buying process and thrilled you’ve found the right home in Newtown. Knowing you felt cared for and supported means everything to us. Wishing you many happy years ahead!
Fantastic experience: I was introduced to Bob and Richelle through my sister in law, Denise, who had nothing but wonderful things to say about them. Both Bob and Richelle have been extremely helpful in all areas of the home buying process. As a longtime New York resident moving to Connecticut, they assisted in finding home services, contractors, inspectors, and always have helpful advice. From negotiating the purchase price to companies for home services, they had all the answers. I cannot thank them enough for making my home purchase in Connecticut so wonderful! Best regards, Jim
Jim, thank you so much for this wonderful review! We’re grateful to Denise for connecting us and so happy we could be part of your move from New York to Southbury, Connecticut. It means a lot to know that our guidance - from negotiating to connecting you with trusted local services - helped make the transition smoother. We’re thrilled you’ve found your new home here and wish you every happiness as you begin this next chapter in Connecticut. Welcome home!
Fantastic experience: My husband and I couldn't have been happier with the way Bob & Richelle handled the sale of my childhood home. They went above and beyond in every aspect of the sale- clearing the house, cleaning the house and handling landscapers and utility workers. Only 6 weeks from listing to closing! I highly recommend this honest, hardworking couple.
Thank you so much for trusting us with the sale of your childhood home in Newtown. We know how meaningful this was for you, and it was an honor to handle the details so you could focus on what mattered most. We’re grateful for your kind words and recommendation!
- Bob & Richelle
Fantastic experience: We worked with Richelle and Bob to buy our house a few years ago and, most recently, to sell it. We had very positive experiences in both cases. Being very client oriented they spent as much time and effort needed to meet our real estate goals. We highly appreciated their knowledge of the current local market, Richelle’s marketing power, and Bob’s negotiating skills. They were also quite patient with us both times and were able to accommodate our life situations and timelines. We highly recommend the Ward team as your real estate agents.
Thank you so much for your thoughtful and kind review! It was truly a pleasure working with you both - first as buyers and then again as sellers. We're so glad to hear you felt supported and well-represented throughout each step of the process. Your trust in our guidance, marketing strategy, and negotiating approach means the world to us. Wishing you all the best in your next chapter, and please know we're always here if you need anything in the future!
Fantastic experience: Bob and Richelle Ward are incredible realtors. Our family started our relationship with them in 2020 when my sister was looking to relocate to Sandy Hook from Texas. Bob and Richelle guided them through the purchase of their home from a distance and made it work as if they were in town. They couldn’t have been more accommodating and professional. Fast forward to 2021 when they assisted us in purchasing a condo for our aging mother. They found her a great place in Sandy Hook and assisted her in securing the home. While our mom lived there, Bob and Richelle would frequently check in on her to make sure she was okay and offer any assistance they could. In August of 2024, mom passed away and Bob and Richelle were contacted to assist us in the sale of her condo. They provided us with guidance on how to first clean out the unit and donate/sell any furnishing and items the family didn’t want and then set us up with a plan to sell. The unit sold within a day thanks to their efforts in preparing, staging and marketing the condo. In a world of uncertainty and caution, Bob and Richelle are incredibly honest, caring, sincere and genuine. Our family now considers them friends and you will too. If you are looking for an exceptional team to represent you in the stressful world of the real estate market, look no further than Bob and Richelle Ward.
Thank you so much for your heartfelt and generous review. We are truly touched by your kind words and deeply grateful to have had the opportunity to work with your family over the years.
Helping your sister relocate to Sandy Hook, assisting your mom with her condo purchase, and later supporting you through the sale after her passing—each step has meant a great deal to us. We know how emotional and personal real estate decisions can be, especially during life’s major transitions, and it’s been our privilege to help make those experiences as smooth and supportive as possible.
Your family’s trust means everything to us. The relationship we’ve built goes far beyond real estate—it’s become a genuine friendship, and we’re honored to be part of your story.
Thank you again for your recommendation and for allowing us to walk alongside your family through these important milestones. We're always here for you.
Fantastic experience: These two are amazing! Not only are they great at what they do, they go above and beyond. We didn’t actually buy or sell a property with them yet, but they did legwork on our current property to help us learn what we actually owned (we have several easements that were confusing). Bob pulled docs from town hall himself, highlighted info, advised us and spent an hour with us explaining what he had found in person!! They are extremely knowledgeable! I would recommend them to anyone looking to buy or sell! Great team!!
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. Helping homeowners understand their property details is just as important to us as buying and selling, and we’re always happy to go the extra mile. It was our pleasure to assist you, and we’re so glad we could provide some clarity. If you ever need anything in the future—whether it’s real estate-related or just some friendly advice—don’t hesitate to reach out. Wishing you all the best, and thank you again for your recommendation!
Fantastic experience: Bob and Richelle are simply the best, We’ve used them on several different transactions, The results were excellent, They helped with staging when needed, Took fantastic pictures and gave great advice when needed, All closings were quick and on time whether we bought or sold. Simply the best in the business.
Thank you so much for your kind words and for trusting us with your real estate needs time and time again! It has always been a pleasure working with you and helping you achieve your goals, whether buying or selling. We’re thrilled that our advice, staging, and photography made the process smooth and successful for you. Your support and loyalty mean the world to us, and we’re grateful to have been part of your journey. Please don’t hesitate to reach out if there’s ever anything else we can do for you!
Fantastic experience: Bob and Richelle are a very good team working towards the common goal of their clients. They expressed true honesty with us thoughout the process of us buying our home. Job well done. Thank you for both of you. We have decided that Bob and Richelle help us sell our present home also as we feel confident with their approach. Thank you Best regards George & Mercy
It was our great pleasure to represent you in the purchase of your new home. Now, we can hardly wait to do the same in selling your house.
Fantastic experience: Bob and Richelle represented my late parents when they bought a home in Heritage Village, and my parents always praised Bob and Richelle's work with them in finding their dream retirement home. My father survived my mother, and when he passed it made sense for me as executor to connect with Bob and Richelle about selling the condo. They were always responsive quickly and proved invaluable in advising me on home repairs and presentation, market pricing, and similar details to get the home onto the market and sold. They also have connections to local repair folks and movers, if needed, and they connected me with folks who executed on our needs beautifully. I was particularly impressed by how accurately they calculated the price at which the unit would sell, and we wound up taking an offer that came in the same day that it was listed. I really can't thank them enough for all they did, and you'll be in excellent hands with them. (They're also a pleasure to deal with personally.)
Thank you for your kind words! It was an honor to help your parents find their dream home and later assist you with selling the condo. We’re so glad our advice and connections made the process smoother, and we’re thrilled the sale came together so quickly. It was a pleasure working with you—don’t hesitate to reach out if you need anything in the future!
Fantastic experience: I had the pleasure of working with Richelle and Bob years ago, and my experience was so positive that I knew I wanted to work with them again. The sale process this time was incredibly quick, but their professionalism and expertise made it an absolute pleasure once more. Highly recommended!
Thank you so much for your wonderful review! It was truly a pleasure working with you again and being part of your journey. We’re thrilled to hear that your experience was positive and that the process went so smoothly this time around. Your kind words mean the world to us, and wnse you can use:e’re grateful for your trust and recommendation. Wishing you all the best in this next chapter, and please don’t hesitate to reach out if you ever need anything in the future!
Fantastic experience: Bob and Richelle Ward are miracle workers! They made the process of selling my family home a much easier experience than I expected. They are kind and have an immense wealth of knowledge, there wasn’t a question I had that they could not answer. I would highly recommend them for any real estate transaction.
Thank you so much for your kind words! It was truly a privilege to help you sell your family home. We’re so glad we could make the process easier for you and answer all your questions along the way. Your recommendation means the world to us, and we’re always here if you need anything in the future!
Fantastic experience: Bob and Richelle were tremendously helpful for the entire process of selling our house. They were patient and kind while answering all of our many questions while navigating a challenging set of circumstances. My husband and I highly recommend them and would definitely partner with them again should the need arise! Thank you, Bob and Richelle!
Thank you so much for your kind words and glowing review! It was truly a pleasure to assist you both through the process of selling your home. We’re so glad we could help navigate the challenges and answer your questions along the way. Your trust and partnership mean the world to us, and we’re thrilled to know you would consider working with us again in the future. Wishing you all the best!
Fantastic experience: Bob and Richelle Ward are outstanding realtors. They are patient, really listen to what you are looking for, and go above and beyond for their clients. We looked for a very long time and they stuck with us finding us our dream home. We are forever grateful for them!
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience working with us. It was our pleasure to assist you in finding your dream home, and we're grateful for the trust you placed in us throughout the process. Your satisfaction means the world to us, and we’re so happy we could be a part of this exciting journey with you. If you ever need anything in the future, don't hesitate to reach out. Wishing you many happy memories in your new home!"
Fantastic experience: Bob and Richelle are truly one of the best realtor duos I have ever worked with. They have been in the business a long time and it shows with their amazing expertise. I truly appreciate them and all their work, they really care about their buyers and lookout for their best interests and that to me speaks volumes. My wife and I were first time homebuyers and they were thoughtful, thorough and educated us in the whole process. I highly recommend them! Thank you both again -Joe&Sara
We are so happy to have been the Realtor to the next generation of Marji’s! It was an honor to work with you both! We wish you both many years of happiness in your new home.
Fantastic experience: When we decided to sell our house we didn't really know of any realtors so we did what most would do and checked our local newspaper. Through the years we would see various realtors listed but one that stuck out was Bob & Richelle Ward with Coldwell Banker Realty. They've been advertising locally for years so we thought they would be good. We were wrong, they were Amazing! From the moment we met them we felt like we were in the best hands in the business. Their knowledge of their industry was second to none. They make an incredible team, one could easily finish the others sentence. They helped us with everything and I mean EVERYTHING! If I needed help with landscaping Bob had the crew. If I needed painters Bob had the crew. If I needed anything done to my house and property, Bob had the crew and was always cost conscience and always looked out for our best interest. They always checked in on us to see how we were doing and feeling. They have a 100% complete understanding of the business. After the closing Bob told me that they meet the nicest people in his business but unfortunately in some cases (like ours) comes as we were selling our home and leaving the area. He's right and I can honestly say that Bob & Richelle were two of the nicest people we've ever had the pleasure of doing business with. They both made this a stress free experience and I would highly recommend them to sell or find you your next home.
John, Bob was very right. We DO meet the nicest people when they are moving out of town. We wish you and Marilyn the very best and hope that everything goes well. If you are every up this way, please let us know. We'd love to see you again.
Fantastic experience: Incredible support, went above and beyond getting our house ready to sell. House sold in 3 days with an offer above asking. I highly recommend.
Thank you so much for your kind words. We love to help our clients get the most money possible for their house when they sell. We truly wish you the best moving forward.
Fantastic experience: Bob and Richelle have been amazing to work with. They are knowledgeable, professional, and I'd recommend them to anyone looking into buying property in CT! Thank you!
Thank you, Louie! It is always nice to see you and to have worked with you! We wish you the best of luck on your new adventure!
Fantastic experience: Bob and Richelle are the best realtors who go above and beyond to help you buy or sell. They are truly full-service.
We loved working with you and Stuart! Our favorite memory was the cotton balls hanging from the ceiling in the one home we showed you. You were wonderful to work with and we are delighted to have been your Realtors!
Fantastic experience: What a great team Bob and Richelle are. My wife and I gave them some idea what we were looking for, and after showing us different houses within our geographic and monetary range, they figured out exactly what we wanted. We cannot be happier for the choice we made. Thank you, Bob and Richelle!!
We loved working with the Romaninos! Finding the right home for you meant the world to us! I remember when we walked through the door and both loved it - the smiles on your faces told us that we'd found it.
Fantastic experience: I recently had the pleasure of working with Bob and Richelle from the Ward Group to sell my mother's house, and I couldn't be more impressed with the service and expertise provided. From the outset, Bob & Richelle demonstrated a deep understanding of the local market and a genuine commitment to achieving the best outcome for us. Their knowledge of pricing strategies and marketing techniques was evident, and they guided us through every step of the process with patience and professionalism. What stood out most was Bon and Richelle's proactive approach to communication. They kept us informed at every stage, promptly answered our questions, and provided valuable advice that ultimately helped us secure a fantastic sale price. Their attention to detail and dedication to their clients' needs were truly exceptional. Throughout the entire experience,Bob and Richelle were not only skilled negotiators but also a compassionate advisor who understood the emotional aspect of selling a family home. They went above and beyond to ensure a smooth transaction, handling all the complexities with ease. I would highly recommend the Ward Group to anyone looking to sell their property. Their professionalism, integrity, and commitment to delivering outstanding results make them a standout in their field. Thank you again for your exceptional service! Rosemary Butterly
Thank you so much for your review. We very much loved working with you and your family to get your mother's house sold. You all helped to make our job that much easier by putting our suggestions to work. It's always nice for us to work with great people who appreciate us as professionals.
Fantastic experience: I’ve worked with Bob and Richelle as both a buyer and seller. They are professional, caring and compassionate realtors who make the buying and selling process go smoothly and are with you every step of the way!
Thank you so much for your kind words. We still talk about the letter you received from the buyer who wanted to know if your house was psychologically impacted. We were so glad to help you move from one place to another.
Fantastic experience: Very professional, knowledgeable and helpful and caring for their clients. It’s been a pleasure working with them.
Diane, you a pleasure to work with and we look forward to working with you again in the future. It will be another adventure.
Fantastic experience: Richelle & Bob have helped us buy and sell a house. They are very knowledgeable and have made each transaction very smooth. Highly recommend them!!!
Thank you, Angela! We were very fortunate to have met and worked with great people like you and Joe! We wish you all the very best in life.
Fantastic experience: Can’t say enough good about Bob and Richelle. I bought and sold my house with them and both transactions were seamless. They got me into houses fast when I was searching for my home, and they gave me great advice when selling and saved me a good chunk of money. Do yourself a favor and call them. I recently bought and sold a house out of state and it wasn’t a pleasant experience. I kept comparing Bob and Richelle to my out of state counterparts. No comparison.
Wow! What a great review to receive on a Friday!! Thank you so much for taking the time to leave your review and making us feel super appreciated!
Fantastic experience: Richelle and Bob are an incredible team and made selling our house as stress free as possible. For novice sellers such as ourselves, Richelle and Bob thoroughly and patiently explained to me and my husband what needed to be done to sell and how to price our house given the current market conditions. For various reasons, we did not list the house for sale until we moved out of state. Since it was empty, Richelle and Bob were able to virtually stage the house to give buyers an idea of the size of the rooms and their potential. Fortunately, we quickly received an offer. As it goes, some items came up during the buyers’ inspection that we were not able to anticipate. With their extensive list of contacts, Richelle and Bob were able to get the right professionals out to the house to make the needed repairs at a reasonable cost and even went out to make sure everything was on track with the repairs. From the moment we put the house on the market and until the closing documents were signed, Richelle and Bob kept in touch with us constantly and provided expert advice when asked. You cannot ask for a nicer, more experienced couple to help you sell or buy a home.
Karin, it was our great pleasure to represent you and Roman in the sale of your house. Working with people such as yourselves is always a pleasure. We wish you both the very best!
Fantastic experience: Bob and Richelle provided outstanding service both in selling our home and in purchasing a new one. Their deep knowledge of the market helped us to sell our home quickly at the right price and they scoured the state with us to find the perfect new home in the perfect location. Bob's knowledge of construction proved invaluable and Richelle was readily available to answer questions and ease concerns. We also enjoyed their company throughout the process. We would highly recommend them.
You are both throughtful and detailed people and your recommendation maans the world to us! We wish you both nothing but joyful adventures and continued happiness. Thank you for being great clients.
Fantastic experience: If you select Bob and Richelle you will enjoy working with an experienced, knowledgeable, communicative and talented team. They were amazing at navigating the inevitable (and often unexpected) hurdles that arose during the process of selling our home. They provided invaluable suggestions prior to listing, constant support during our short time on market, and unexpected but greatly appreciated help during the prep for the photo shoot and our move. They have a support network ready to help clients quickly when needed. One of our kitchen cabinets broke and we had a plumbing fixture problem a few days before closing; I called Bob who called a colleague and the problem was quickly fixed. Who does that? The Ward's strike the perfect balance between being assertive yet not pushy and are simply a joy to work with. If you choose them, you will be happy you did.
We simply loved working with you both. We wish the absolute best on the next stage of your lives together.
Fantastic experience: The Wards are ultimate professionals and fantastic human beings to boot. They helped facilitate a timely agreement in a very competitive market and they provided (and continue to provide - even after closing!) personal attention to make sure everything I could possibly need to get settled is taken care of. I feel lucky to have crossed paths with them. Thanks for everything Bob and Richelle!
Thank you so much for your kind words. You gained a beautiful home for your family and we've gained a wonderful friend. It has been so nice getting to know you and we truly hope that we can stay friends for a long time to come.
Fantastic experience: My late husband and I have worked with Richelle and Bob on three dwellings thus far. Each time they have found us the perfect rental property, in times when rental properties were scarce, and made the entire process stress free. They are experts in their field and have a solution to every problem, including knowing the right people for whatever you need. Beyond our professional relationship, my late husband and I consider them dear and lifelong friends. We cannot thank them enough for their expertise and support through all of the issues that arise when searching for a home. I am currently in the process of moving into a home that Bob and Richelle found for me and I could not be happier. If you need a realtor they should be the first people you call. Thank you again Bob and Richelle!
Good people are hard to find and finding people from the same area of Long Island that we are from who moved to Newtown was truly our great fortune. After you are settled in, we will stop by a margarita through the window.
Fantastic experience: Bob and Richelle Ward are an incredible team. They have vast expertise and a fantastic feel for the CT market. I relocated to CT from another country and felt very safe and supported by the guidance of Richelle and Bob. They’ve gone above and beyond to help the dreams of my family come true!
You are pretty incredible yourself. Your move to the United States has had its challenges, but you've worked through it all and have come to a solution that works best for you. We are always here to help provide further guidance.
Fantastic experience: We had the pleasure of working with Bob and Richelle Ward this past spring when we needed to sell my in-laws' condo in Newtown CT. We live in Boston and it was going to be difficult doing this from so far away. We had no knowledge of the local real estate market, and for that matter, local customs and resources. We were connected to Bob and Richelle, long-time Newtown (and surrounding area) agents, who immediately impressed us with their up-to-the minute knowledge of the Newtown market, and how to go about selling the condo in the most effective way possible. They are so connected and dedicated to their community and immediately knew of any resource that we needed, especially with conscientious disposing of literally decades worth of condo contents. I don't think anyone could have worked harder to get the job done. Bob and Richelle focus on the needs of their clients, whether seller or buyer, and go "above and beyond" an extreme standard of customer service and well-earned trust. On a personal note, we enjoyed their company too. We wish Bob and Richelle well-deserved continued professional and personal success.
We so loved working with you and Gary! Once we realized how big a project it was for you both to get the condo ready for sale, we saw how much help you needed. We quickly pulled our crew together and got down to business. We are so glad that the condo sold quickly and that you no longer need to worry about the condo. We wish you the very best!!
Fantastic experience: It was a pleasure working with Bob and Richelle Ward. They were on top of all my needs and questions and very quick with a response. Look forward to working with them again
It is always a pleasure to work with you! We look forward to working with you again, too. See you soon.
Fantastic experience: We worked with Bob and Richelle to sell our old home and buy our dream home and they were an absolute pleasure to work with! The Wards are experienced, knowledgeable, honest, and easy/fun to work with. They provided exceptional service from beginning to end. Bob and Richelle were always very responsive; always available when we needed them; and always punctual. We were so impressed at the resources they had available to them and the experts they were able to put us in touch with to ensure our house was ready to go on the market. We were comfortable with every decision we made because we knew that Bob and Richelle were seamlessly guiding us every step of the way with their extensive knowledge and expertise. They turned what could have been a stressful process into an incredibly enjoyable experience. We are very satisfied with both outcomes, and we can't thank Bob and Richelle Ward enough for all of their incredible work!
We both loved working with the Fusillo Family. Finding the right home that fit the needs of everyone was such a great feeling. We wish you all many happy years in your new home!
Fantastic experience: Working with Bob and Richelle Ward was a wonderful experience. I believe they got us the best price we could have expected, given the market at the time. It was an absolute pleasure working with them in the sale of our house. As the owner of the home, it’s difficult to “see” the changes that need to be made towards preparing a home for the market. They knew what needed to be done to make our home more appealing to a buyer. Their advice was “spot on” at every stage of the process. Our new home was out of state and we had to move out of our CT house and relocate before we put our CT house on the market. We thought this would make it impossible for us to keep our house in top shape while it was on the market. But not with the Wards! With their years of experience, they know interior decorators, local handymen, and landscaping businesses. The Wards made it easy to keep our home in tip-top shape, even though we were no longer there. There is no doubt this would have been impossible for us without their help. The home selling experience can be difficult but the Wards made it hassle free.
To read your review is like music to our ears. We strive to provide our clients with the absolute best possible service. Sounds like we definitely achieved that and it makes us happy. We wish you the best of luck and if you come this way again, please let us know. We'd love to see you!
Fantastic experience: Bob and Richelle are friendly, understand the local real estate market, have a lot of experience and are honest! Always quick to respond and showed us a bunch of houses in this crazy market. Home buying at the moment is not easy, but they got it done for us!! If you’re selling or buying, you’re in great hands with the Ward team.
You were the absolute BEST! Dedicated to finding a home during a strong seller's market and despite disappointment, you continued with the search. We are both proud of you! Congratulations!!
Fantastic experience: Bob and Richelle Ward are absolutely the best realtors I’ve ever dealt with, and I’ve bought and sold many homes over the years! I highly recommend them because they are very experienced, knowledgable of both real estate law and local regulations and they know the real estate market very well. They have the resources to call upon to make the sale of a home almost effortless! We had to move out of our home and relocate to another state before putting our house on the market. We thought this could be a nightmare scenario before we met the Ward team. Because of their level of expertise and experience, they had the resources at their fingertips to turn what could have been a nightmare for us into a process which was actually a very pleasant experience for us. We were able to close just 2 months after our house went on the market. Bob and Richelle were able to expertly advise us as to what repairs were necessary and they took care of providing the right contractors for each job. They seem to have a plethora of contacts in the area on whom they can call and get almost immediate results. They advised us as to the appropriate amount of staging which was absolutely necessary to sell the house without putting an excess of money into staging. And when we decided at the last minute that we weren’t going to take a few pieces of furniture with us in the move, they told us not to worry, and they magically made the furniture disappear! I can’t say enough good things about our experience with the Wards!
You were the dream clients that every real estate agent wants to have! We are so lucky to have been your agents and only wish that we'd had the opportunity to know you better before you moved.
Fantastic experience: Richelle and Bob went way over and above to sell my condo. They were very accessible, very professional, and got the job done quickly and easily without me having to lift a finger!
When you work with good people who are open to our suggestions and follow our guidance, our job becomes that much easier. You were great to work with and we wish you the best moving forward.
Fantastic experience: Highly recommended! Richelle and Bob went above and beyond to take care of potential roadblocks while I was not in the area to ensure the house sale went off without a hitch. I really appreciate all of their help and guidance.
Thank you so much! It was a pleasure to work with you and get your house sold.
Fantastic experience: Bob and Richelle are awesome. They made my first experience purchasing a home stress free and easy. They were very responsive to my questions and overall a huge help. I’m so glad I chose them to help me take such a big step.
It was such a pleasure to work with you! We wish you much happiness in your new home.
Fantastic experience: Bob & Richelle are top notch. Could NOT and would NOT have done it without you! Thank you so much!
Loved being your real estate agents and you are the BEST! Congratulations!
Fantastic experience: We listed our house with Bob and Richelle and they got it sold. They kept the ship steady and navigated/resolved all the issues between offer and closing. Their list of resources is endless - they are like magicians producing painters at short notice, making unwanted furniture disappear. They have a phenomenal knowledge of both local and state property legislation and they CARE.
Thank you so much for choosing us ti be your agents. We loved working with both of you and doing a great job for you. We hope to see you while out grocery shopping :-)
Fantastic experience: Rob and Richelle were amazing in their pricing, sales, follow up, etc. on the sale of my home in Ridgefield, Ct. Best of the best!!!
Thank you for your kind words. It was our great pleasure to be your Realtors. We wish you the very best.
Fantastic experience: It was a delightful, hassle-free and seamless experience working with Richelle & Bob (the Wards). Buying a house, especially if one is a first-time buyer can be a bit stressful, but the Wards were conscientious and tenacious, always keeping my best interests in mind. They did a great job of listening to and understanding my needs and did not waste time showing properties which did not meet my objectives. They were responsive to my queries and showed great attention to detail. I can’t say enough about their professionalism and knowledge of the market they were operating in. Highly recommended!
It was an absolute joy to work with you Anir. You are a very reasonable person who got his ducks in a row quickly. You responded quickly to both our requests and your lender's requests. You helped to make our job that much easier. Thank you!
Fantastic experience: I saw many houses at all different times of day and weather for over two years. Not only did the Ward team stick with me for that time but they knew everything about what was going on. They were able to explain each house from the roof to the basement. It was my first home to buy and they walked me through everything and not even once was I pressured by them. I would highly recommend the Ward team to anyone new or experienced to find a home.
We had a rather exhaustive search, didn't we? We looked at a lot of homes and knew the right home when we saw it. We are so happy for you and wish you many years of happiness in your new home. We will miss seeing the Barthen Family every week or so.
Fantastic experience: There isn't much that can't be said about Bob and Richelle. They are the most devoted, hardworking, and solution driven agents I have ever met. Working with them was delightful. Even in the face of difficult situations; they prevailed. We didn't have the easiest sale and closing, but we made it through thanks to their diligence, and positive support. Selling can be a nightmare, and they handled it with grace, and poise; from start to finish. If you are relocating, or just listing. They are the incredibly driven and honest realtors, and amazing colleagues. We couldn't have done it without them! A huge Thank You to the Wards, and may the universe bless you with stamina, and long careers to come. You are deserving and worth every penny.
Thank you so much. It was an honor and a privilege to not only be your real estate agents, but to get to know you personally, too. We wish you the very best in your life. If you come back East, we’d love to see you.
Fantastic experience: Bob and Richelle helped us with our first-time home purchase. Their knowledge about the local market, negotiating skills, and the home buying process is top of the shelf. They are not pushy and allowed us to make our own decisions while deftly steering us away from bad deals. Being a first-time buyer in this crazy market had us worried a lot but they made the process smooth for us. With their help, we were able to place a winning bid within two weeks and that too without making outlandish offers. They are always available, professional, courteous and with a good sense of humor. My son loves them so much that he ended up inviting them to his class play. Bob and Richelle were gracious enough to honor the invitation. They gave us useful contacts, made sure we got the best out of the deal and then sent their handyman to fix a few things before we moved in. We couldn’t have asked for more. We strongly recommend the Ward Team!
It was an absolute pleasure working with you and your family to purchase your first home. We love the home you chose and we wish you all much happiness living there. Thank you for being such great clients.
Fantastic experience: Terrific experience! The Ward team are true professionals - their combined experience surfaced quickly, right out of the gate. They’re highly responsive, communicative, and I most appreciated the time spent explaining conditions, translating laws (alongside my lawyer), and other thought provoking elements, in a clear and understandable manner so we could collectively make sound decisions throughout the process. They are real humans backed with serious experience - what a power duo! Most importantly, I am pleased with my purchase and I have them to thank for that!
Thank your for your heartfeld review. We loved working with you and are so excited that you purchased such a great home. We hope that you are enjoying every moment of it!
Fantastic experience: Bob and Richelle Ward could not have been kinder or more professional in helping us find our new home. They were extremely attentive and responsive to our needs even after we moved in. They're an absolute pleasure to work with and I highly recommend them to buyers and sellers alike.
YOU were an absolute pleasure to work with. We hope that you are enjoying that beautiful view from the your new home.
Fantastic experience: Amazing job! We were pleased with the professionalism and attentiveness that both Bob & Richelle showed in handling the sale of our home. They were always quick to respond to our many questions and concerns and kept us informed through each step of the process, right to the day of the closing! Bob & Richelle really know the business and we will continue to highly recommend the Ward Team. Our house sold in 4 days!
You were great to work with. We always meet the nicest people when they are moving out of town. We wish you both much happiness in your new home.
Fantastic experience: Bob and Richelle were excellent to work with. Their guidance and expertise were invaluable to the entire process. I would highly recommend them to anyone looking to sell their home.
Responsive clients make for an smooth real estate transaction. You did an outstanding job getting your house ready for the market and the end result was a quick sale. We wish you the best in your new home!
Fantastic experience: Bob & Richelle are a true power duo combining their individual strengths, expertise, and experience to make the real estate buying/selling process as smooth as possible. They were side by side with us through it all as we both sold our home and purchased a new one. They were extremely patient, pointed out things that we would have never thought of, and tapped into their amazing local network to get the job done. We were always treated like we were their only clients, and they felt like part of our family which is a quality that is hard to find these days. Many realtors would be quick to move on to their next client, but they helped get us set up with local vendors, provided great recommendations, and made the craziness of moving so much easier. We are grateful to have them as part of our lives moving forward and could not recommend them enough!
We had a great time working with the Costantino family and really enjoyed our time together. You have a wonderful home to raise the boys and lots of space to grow.
Fantastic experience: Richelle and Bob are a great team to work with. They were there every step of the process and helped us sell our home quickly. They were very knowledgeable about the local market and how to best approach our sale.
We truly appreciate your kind words and thank you for the opportunity to have been your Realtors. We wish you much success and happiness.
Fantastic experience: Richelle and Bob are extraordinarily knowledgeable about the Fairfield and Litchfield County areas they specialize in. Their deep expertise in property conditions along with construction methods is an unparalleled asset for finding the right home at the right price. They were patient, flexible and indefatigable in dealing with us New Yorkers while we were looking for a second home in CT. We cannot thank them enough. You can't go wrong having them represent you. And they're a lot of fun.
We did look at a lot of homes in many towns. When we found the right one, we all knew it. So glad that you purchased it and hope that you've enjoyed living there.
Fantastic experience: The Wards are top notch! Capable, responsible, personable, meticulous. Rare to find people who are both good at what they do and good human beings. They made my selling process clear, easy to navigate and even fun. Highly recommend.
We loved getting to know you better and making a new friend. Thank you for your kind review and we hope to get together the next time you are in town.
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