Kemp Properties

Fantastic experience: I absolutely LOVE my townhouse! It has a little backyard perfect for my dogs. I'm so happy here! And they are so easy to deal with. With any little issue, they come fix it so fast. I just love it.

Fantastic experience: They have been the most welcoming and attentive to our needs from day one. The ladies in the office are so thoughtful and so professional. The maintenance team takes such great care of us and I can not express enough how amazing it is to rent from kemp properties! We have been with them over 3 years now and I would never go anywhere else! Please don’t hesitate to rent from Kemp. It doesn’t get any better than them!

Fantastic experience: Kemp Properties care about their tents and the properties. They keep you informed when it's time for pest control and maintenance request.

Negative experience: I’ve lived here for about 3 months and I want to say that when I came in the first time there was a foul smell. Thinking it was maybe from cleaning the carpet or something it be gone in a couple days.. nope it stay for about a month and a few weeks. I also had seen roaches a round the kitchen and living room during the first few days and still see them here and there. I noticed 3 termites 1 night and contacted kemp properties via text and I’m still waiting on a response days later. Not to mention the washers and dryers in this place are terrible. 1 out of 7-8 washers available, only works, and even then, if I’m lucky it’ll get washed properly and the dryers sometimes dry, sometimes they don’t. Too many times have I wasted my money and not been refunded for any of it. It’s such a hassle in general, but when I have an 8 month old and I can’t drive somewhere to wash laundry it’s even more frustrating. Then to top it off, today when I called kemp properties about the situation, they told me they’re a different party and can’t do anything about it, and to call the number on the washer “so they can maybe come fix them” it wasn’t even a certainty that they would. I really wish I was aware of all these issues before I signed up to these apartments because if I would’ve known all this, I would’ve looked into another place.

Negative experience: The management team are not professional and not thorough. The apartments are ok. According to locals, it has gone down hill over the last couple of years. They will try to charge you for things you are not responsible for at the end of your lease so be cautious of that. Things that you can’t fight like carpets that have a “pet smell” and will charge you to replace the full carpets. When we have video footage of the carpets being matted down and glue black and stick to the carpets when we first moved in, it’s dated and time stamped as proof. There was clear damage to the wood downstairs of some animal that lived there before us that I also took photos of. I had to get a professional clarinet cleaning company to come out and address the carpets and they were still terrible. There’s constantly a smoking smell in the home. I constantly felt sick and didn’t live there the first week cause the smoke smell was so bad. The next door neighbors upstairs bathroom constantly leaked on their couch, completely ruining their furniture. They lived with that on and off for over a year until they finally moved out because they would not resolve it. Maintenance comes by, patches it up and moves on until the next call. There’s a Facebook page with residents only that shares what’s happens in their units. If you rent here, join it. It’s very informative about the true experience. The mice and rats that are in the walls and in your back yards, are terrible. The hundreds of flying termites that will invade your unit. And I mean HUNDREDS and everywhere. Also terrible. The short timeline was terrible. And I really wanted to like them and work with them.

Fantastic experience: This is now my 2nd time to rent from Kemp Properties. The office staff is always so sweet and helpful. The maintenance is the fastest I've ever seen in rental property. I make the maintenance request and the guys are usually here the same day within a couple of hours, even for non urgent issues. They're always respectful and get the job completed in a timely manner. I recommend if you're gonna rent, rent from Kemp.

Fantastic experience: I absolutely love my townhouse and the girls in the office are freaking amazing!!! Shay, Amy , and britani rock!!!!

Negative experience: this management SUCKS!! the apartments are beautiful but the property managers expects you to read your lease agreement every night before bed

Fantastic experience: Very nice and accommodating

Fantastic experience: Ty to Ms Shay at Kemp for resolving all issues.

Fantastic experience: Kemp Properties has surprised me in so many good ways. Thank you to the whole Kemp properties, I am very grateful and thankful. Britni White made my move seamless and handled everything with care and great professionalism. They truly care about the renter and their needs. Britni was very straightforward with the fees and terms of the rental and is very knowledgeable about her profession. Customer service is unmatched with this company and if only other property management companies followed suite they would have happy tenants. Thank you Kemp Properties and I am excited to move in.

Fantastic experience: They were awesome with the move in process and helping us get into our rental.

Fantastic experience: They made the move in experience easy and the property is in perfect condition

Fantastic experience: Very kind and professional

Fantastic experience: They helped me and my family alot, i love our apartment and Shay was wonderful! Very thankful

Fantastic experience: I have to say this rental and realtor company has surprised me in so many good ways. They have given new insight on people do give people second chances in life. Thank you to the whole Kemp properties, I am very grateful thankful. My woman Tawanna said thank you also. Mrs. Brittany and Shay were very helpful and also Mrs. Amy taking my calls. Thank you again

Fantastic experience: Britni White the assistant manager as well as other office staff are awesome! Every time I called with questions or concerns they were polite, patient, knowledgeable and efficient! Their customer service is top tier!

Fantastic experience: My family has been on a Kemp property a year. Starting the second year. We are extremely happy and safe ❤️ Maintenance is handled great, it's always nice and clean outside my home. Office ladies are super. Looking forward for many years in my home. L

Fantastic experience: Amazing place. With a lot of space! Great neighborhood and 2 of the best property managers

Fantastic experience: Kemp Properties(Shay & Britni) has been GOD sent! My son is a college student at Lamar University(Beaumont) & I live in Houston. They made the leasing process so easy. With me being out of town it was important to me that my son and his roommates were in good hands. During Christmas break, their house flooded due to busted pipes from the winter storm & they notified us immediately in Houston. Again they were very helpful and assisted with the insurance process. Even though they swiftly repaired and treated the house for mold prevention; MOLD showed its ugly face. Again we were in an unlikely situation 2 weeks before the Fall semester. I reached out to Shay & Britni and they didn't disappoint. My son and his roommates were moved to another house. Kemp has been SUPERB!! They have truly treated us like family.

Fantastic experience: This place is so nice. Definitely feels like a home. Britni was so kind with the whole process of moving in and Shay was so great to. They are the best. Kemp is also cool. our sons played flag football together years ago. thank ya ll for everything in these hard times!!!!!!

Fantastic experience: I love this company . Shay and Brittany are amazing . The easiest app and quick responses . The community is for working ppl quiet clean and safe ! Kemp Properties for the win.

Fantastic experience: the office staff is one of a kind. They are personable and truly care about you as a resident. I never feel like I am "just a number or apartment" to them... they know me and care about how I am doing! They are always willing to work with you and help you out as much as they can.

Fantastic experience: I have been a resident for almost a year now and I really can't say enough great things about where I live. Its comfortable, in a good area, close to the schools and in close proximity to shopping and other amenities. Affordable and good management. Lastly, the office staff is one of a kind. They are personable and truly care about you as a resident. I never feel like I am "just a number or apartment" to them... they know me and care about how I am doing! They are always willing to work with you and help you out as much as they can. Like I said before I really can't say enough great things about Kemp Properties and look forward to staying here forever.

Negative experience: Ami hasta ahora no me a ido bien Solo espero que a todos no les pase igual

Fantastic experience: Honestly the easiest application process we’ve ever experienced in moving our son in from long distance. Great communication and very helpful with all the details.

Fantastic experience: Just signed a lease with kemp properties! It was an easy process to go through and the ladies that work there were and are still very very helpful to us!

Fantastic experience: My experience with Kemp Properties has been great. I’ve leased from them twice now and I have no complaints. Thanks guys.

Fantastic experience: They will make sure they help you meet your goals an needs Shay an Britt I thank y’all so much for being there when we needed you the most I appreciate everything y’all done thanks for always answering when I needed y’all

Negative experience: Nunca se muden a ningún lugar de esta compañía para empezar la encargada es una señora prepotente y mal educada que no se preocupa por nada que le pasa a los inquilinos sólo le importa cobrar la renta y punto.Ayer trato muy mal a mi esposo por preguntarle que cuando le arreglarían las cosas rotas en el apartamento .Por desgracia se me rompió el lavaplatos y llevan más de un mes y medio diciendo que lo ordenaron pero que hay atrasos !un mes y medio!Según qué cortar la yarda entra en el precio de la renta pero te la cortan tan distante una de la otra que el sácate casi te tapa.Además en los últimos edificios han habido muchos robos en los carros a más de 5 apartamentos en los que me incluyo y robos de paqueterías también.Ya saben que si se mudan para acá pongan en su presupuesto comprar una o dos cámaras de seguridad porque el condominio no se hace responsable de nada.

Fantastic experience: Fast service work

Fantastic experience: Great service

Fantastic experience: If your looking for a place to rent, recommend you to go to Whitney and shay at Kemp properties in Nederland.The houses and apartments you have to choose from are phenomenal.. I love the fact, they are smoke free and fenced in back yard they also allow you to have pets.. the maintenance team is the best!!! They are always on call no matter what day or time it is.they come in a timely manner and very respectful.

Fantastic experience: Shay Broussard & Whitney Beck are always helpful , very professional and there maintenance team responded and handled my calls in a timely fashion

Negative experience: We were not allowed a walk through in 135 Atlanta, and after being in there for 5 min i understood why. Half the ceiling in the garage was missing(they said they were waiting on insurance to fix it which never happened), the front door never would close right (future tenants you have to lift up on door knob then push in) and the foundation in the back of the house is falling apart. Parts of the floor are sinking in. When i reported it the day we moved in, they literally had no reaction except ,”well,you already signed the lease. The house needs to be condemned.

Fantastic experience: We have leased with kemp for well over a year. Iwithinthat time there have been some maintence requirements as would any other place. Our water hear stopped getting as warm as it used to and the maintance department addressed it right away if for not moving to an area much further away we would lease from them indefinitely our lease process was quick and painless and thier office staff were always friendly and attentive

Fantastic experience: Me and my Fiancé have lived in the bungalow apartments for about a year now. We’ve never had a problem out of the management. They have always been easy to contact and they quickly respond. Anytime we’ve had a problem it was fixed right away. Same goes for maintenance. The apartments are nice and spacious. The balcony is nice to sit on. The area is super quiet, wonderful neighbors, and awesome laundry room. We have had an amazing time renting with Kemp Properties. If we do happen to come back to Nederland to live we will most definitely be renting with Kemp Properties again.

Fantastic experience: Kemp properties are an awesome group and a great place to rent. The ladies in the office are a great team. Anytime you have a problem it gets addressed and corrected. Any questions you have they have the answers. Maintenance department is always working hard daily and always look busy. This is just a great group of people. I would and have recommended Kemp properties to people in the future

Fantastic experience: The ladies in the office have been nothing short than absolutely amazing. From being professional yet making it personal when it comes to caring and uplifting their tenants The properties at Kemp properties are very well kept. Managed with perfection and styled with grace. I would suggest anyone to visit or apply with them.

Negative experience: They don't give walkthroughs of their properties. Rented a house from them where the foundation was falling apart, floors are so damaged they are almost falling through. This property should be condemned. They don't answer maintenance calls, nor do they fix anything that needs fixed. The door here has been broken since we moved un and all the windows are nailed shut. Do not rent from these people.

Negative experience: I believe the pictures speak for themselves. That is what we walked into as we returned from dropping my son off at school. That looks a lot like black mold in the ceiling and on the sheet rock on the floor that was the ceiling.

Fantastic experience: Very nice apartments

Positive experience: Awesome staff. I really enjoyed living here. Everyone was very friendly and nice. I would recommend kemp properties.

Fantastic experience: Absolutely amazing people!!!! They are quick to fix things and very easy to talk with!!!! Simple love everyone in the office!!!!

Negative experience: Awful people. All they want is money. Kept most of our deposit from simple things in the lease that basically said “because they can.” Didn’t help us get our freezer fixed marked it as completed every time we tried to file to get it fixed. Trying to rent our old apartment for $100 more than we were paying a month.

Fantastic experience: Awesome people. Hardworking and honest, quick to let you know what you need if your new to commercial property rental. I can see a long lasting relationship with this company.

Fantastic experience: Awesome very friendly and professional

Fantastic experience: Well managed. Clean well-kept apartments.

Fantastic experience: Very professional and friendly.

Positive experience: Great experience while living here. Maintenance issues were taken care of quickly. The office staff was always friendly and glad to help.

Fantastic experience: I absolutely LOVE my townhouse and Kemp Properties! I've been here for a year and just signed my renewal because this company actually cares about the tenants. The owner is often around and makes a point to come out and speak to myself, my kids, and any other tenant that comes in the office. I have seen a recent post (which actually prompted this review) regarding an upset tenant about a mildew issue. I know everyones experience is not the same but i happened to be in the office when that tenant was requesting someone to come look at her issue. She's telling the story wrong and that angers me because social media and bad reviews can do so much damage and seldom does anyone take time out to make post unless there's a problem. The property manager actually got the maintenance man on the phone immediately and got him to go and check out the situation. She was treated very kindly by the ladies in the office and the entire team DID express concern for her dilemma. The maintenance man came back in the office with his own pictures showing that the residue she was claiming to be mold was actually very dry and wiped off with the swipe of a cloth. The real reason for her post is an attempt to retaliate because she was charged a fee for breaking her lease early. When she came in the office and barked out her complaint she also let it be known she had already found another place and would be moved out by the weekend. It's explained in the lease there is a charge for that so making a bad review about a great company because your conniving tales were proven false is just morally incorrect. I'm going to ask my neighbors to come here and truthfully give their reviews as well so that the public can see that its not just my opinion but this truly is an amazing place to live. Mr Kemp stays in the high 90's if not 100% occupied across the board and my particular townhomes never have vacancies! That's because he really runs a great company and the new girls in the office are cheerful and helpful anytime I've been there to see them. 5 stars across the board for Kemp Properties

Negative experience: We pay 800 dollars for this apartment and we can’t even get them to come out and fix the most basic of things, we’ve had to pay out of pocket and fix most of our own problems. One of the office workers friends had even tried to sell me meth in the parking lot... not worth the rent or the head ache

Fantastic experience: I wanted to write a review because I know I pay attention to these. I was searching for a 3rd party manager and called. Turns out, they don't do third party, but was extremely helpful in offering advice and who to try. The lady who answered the phone could have just said "we dont do that" and left it at that. She was pleasant and took the time to offer help and suggestions to a complete stranger. This says alot about a persons' character. Just thought prospective customers should know my experience.

Fantastic experience: Great people