Shoreline Realty
Nestled in the heart of Mississippi's Gulf Coast, Shoreline Realty is a premier real estate agency and property management firm based in the charming, artsy city of Ocean Springs. Led by experienced brokers Darin and Beth King, alongside a dedicated team of agents including Devin Hortop, Frances Edwards, Mallori Hopkins, Paul Edwards, and Ginger Radix, the agency combines deep local knowledge with a client-first approach to deliver exceptional results. With over 25 years of combined expertise, they specialize in guiding buyers, sellers, and investors through the dynamic real estate landscape of Jackson County and surrounding areas like Biloxi, D’iberville, and Gautier.
Whether you are seeking a contemporary waterfront retreat, a historic home with character, or a new build in a vibrant community, Shoreline Realty offers a comprehensive suite of services tailored to your needs. Their robust property search tool allows you to explore a diverse array of listings, customized by home type and specific features. The team is equally adept at assisting sellers in maximizing their property’s value, leveraging online marketing, professional staging advice, and deep market insights to secure the best outcomes.
For property owners, Shoreline Property Management provides top-tier management services designed to offer peace of mind and maximize investment returns. Their services include rigorous tenant screening (covering credit checks, criminal history, and reference verification), 24/7 maintenance support with a full in-house maintenance division, and secure online portals for both owners and tenants. Owners benefit from hassle-free management through monthly direct deposits, detailed financial statements, and transparent reporting via a user-friendly owner portal. Whether you are a first-time buyer or a seasoned investor, Shoreline Realty is your trusted partner for navigating life by the bay with confidence and ease.
Opening hours
- sunday: (closed)
- monday: 9h-16h
- tuesday: 9h-16h
- wednesday: 9h-16h
- thursday: 9h-16h
- friday: 9h-16h
- saturday: (closed)
Photos of Shoreline Realty
Our comment from ImmoNetwork about Shoreline Realty:
Comprehensive Real Estate Services on the Gulf Coast
Shoreline Realty is a premier agency based in Ocean Springs, Mississippi, serving the Jackson County area and surrounding communities like Biloxi and Gautier. Led by commercial agents Darin and Beth King, the company brings over 25 years of combined experience to the table. The team, which includes dedicated agents such as Devin Hortop, Frances Edwards, Mallori Hopkins, Paul Edwards, Ginger Radix, and Brandy Neal, specializes in both residential sales and property management. They assist buyers, sellers, and investors in navigating the local market with a focus on personalized results.
Highly Rated Property Management and Client Care
For property owners, Shoreline Property Management is frequently cited as a top-tier choice due to its professional oversight and responsive communication. Clients highlight the team's ability to maximize investment returns through rigorous tenant screening and 24-hour maintenance support. Many owners praise the transparency of their online portals and financial reporting. Long-term clients, including military families and seasoned investors, frequently mention Darin and Beth King as trustworthy partners who go the extra mile to handle documents and ensure peace of mind.
Dedicated Agents for Home Buyers and Sellers
The agency’s realtors are highly recommended for their patience and deep local knowledge. Agents like Starr Collins, Paul Edwards, Ginger Radix, and Brandy Neal are celebrated for making the buying process stress-free, even for first-timers or those relocating from out of state. Reviews emphasize their ability to find homes under tight deadlines, coordinate remote showings, and provide expert advice on lenders and closing. Sellers also benefit from the team’s marketing expertise, which helps properties sell quickly at top dollar.
Reliability and Local Expertise
Shoreline Realty is valued for its integrity and long-standing presence in the Gulf Coast community. While the agency strives for excellence in all areas, its strength lies in its problem-solving skills and the genuine care the staff shows toward both homeowners and tenants. The team is described as friendly, hardworking, and committed to professional standards, making them a reliable partner for anyone looking to buy, sell, or invest in the region.
Shoreline Realty: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,2 out of 5 from 60 reviews
Fantastic experience: Beth and the whole team at Shoreline are amazing. They handled our rental property for years and the sale of our house. Everything was exceptional start to finish. We would recommend Shoreline to anyone interested in buying, selling or renting. Top notch.
Sandra, thank you so much for the kind words and for taking the time to leave us a review. We truly appreciate the trust you and Michael placed in us to manage your property and then handle the sale. I’m so glad we were able to help you both from beginning to end. We appreciate your business and your recommendation more than you know. Thank you again!
Fantastic experience: Shoreline (Darin, Beth, and team) have been great partners over the years. From PCSing to the Mississippi gulf coast out of state to leaving the area on short notice, they have always been responsive and helpful. Tonight is the perfect example. We recently sold our OS home with the help of Shoreline, a package arrived after closing and Beth got it in the mail to us half way across the country with no hassle. It turned out to be my Official Military Retirement Certificates I had been waiting on for a year! They couldn’t have know what was in the package but cared enough, after closing, to make sure I got these practically irreplaceable documents commemorating a career of service. That’s a great example of the way Shoreline will serve you! Call them and feel taken care of.
Thank you so much for taking the time to write a review. It has been a pleasure helping your family over the years, from your move to the Mississippi Gulf Coast to your move away. I’m glad we were able to get that package to you, especially now knowing what was inside. I had no idea when it arrived that it contained your retirement certificates, but I was certainly happy to make sure they made it safely to you. We really appreciate your trust in Darin, me, and our team over the years. We wish you and your family all the best in this next chapter.
Fantastic experience: My family had to relocate from Maine to Mississippi on fairly short notice. We had a total of 2 days in MS to look at houses in person. If we didn’t find what we wanted we would have been purchasing a home blind. Starr was recommended to me on a Facebook request for realtors and advice on relocating. From the moment I spoke to her in the phone she understood what my family needed and wasn’t intimidated in the least with our short timeline. We flew in and immediately started looking at houses that Starr had lined up. She had every house we had discussed with her prior to arrival scheduled for walk throughs. My husband and I have very different wants when it comes to home buying and she text and emailed with both of us, sometimes getting contradicting information and found homes that met both of our requests. While in Ocean Springs she continued to look into homes that we may like. Her continued and up to date searching ultimately lead to us getting the home we had really wanted but was under contract by the time we made it to MS. This home came back on the market the day we arrived in town and Starr remembered our interest and immediately set up an appointment for us that evening. We made an offer with her advice and signed the paperwork the next day. Our offer was accepted and our continued need for moving fast extended to closing. I had a start date and we really wanted to have our family moved in prior to that date. Starr was amazing at getting us insurance quotes, lender options and everything else we needed. We were able to close on the Friday before my start date and move in that weekend. We couldn’t have done it without Starr!
So glad to hear you had a wonderful experience with Starr. She’s a go getter that works hard for her clients. We appreciate you taking the time to let us know about your experience with one of our Realtors. Welcome to the Mississippi Gulf Coast!
Fantastic experience: Shoreline Realty is the best property management company I have ever dealt with. Their customer service and professionalism is second to none. They are always so kind and quick to respond to any question or need. I highly recommend them.
Thank you, Whitney. Your kind words mean a lot to us. We truly appreciate the recommendation and enjoy working with you and Andrew.
Fantastic experience: Shoreline is a great company. They are fantastic with all property management needs and are great in all forms of communication.
Thanks so much, Andrew. We really appreciate the opportunity to manage your investment property and are grateful for your trust in our team.
Fantastic experience: Beth and Darin are knowledgeable, responsive, and really care about finding the right tenant. Highly recommend!
Thank you so much! It was such a pleasure meeting you at the NARPM conference in Orlando. I really enjoyed the opportunity to share ideas and learn from one another... it’s always inspiring to connect with other professionals who are just as committed to raising the standards in property management. We truly believe that continued education and collaboration help us serve our clients and tenants even better.
Fantastic experience: Everyone is very kind and helpful !
Negative experience: Rented for 1yr. Never late on a payment. Met all lease requirements upon move out. Horrible costumer service (sadly from the owner DK so nothing will change this). Wouldn’t provide legitimate receipts for $400 taken out of security deposit and the property went up for rent the very next day after move out inspection (have picture proof of this) so when we asked for receipts we were ignored. I’m a God fearing woman so won’t get emotional about this review just giving the facts. “You reap what you sow.” I would not recommend this company to anyone. I count the $400 they took from me as a payment of peace of mind to finally have this chapter closed … that’s a win in my book.
Michelle, we’re sorry to hear that you were disappointed with your experience. We take your comments seriously and want to respectfully clarify several important points.
You and your roommate, Felicia, were provided with a detailed 32-page move-in inspection report containing over 340 photos, and a 41-page move-out report with over 450 photos. These reports ensure full documentation of the home’s condition during your tenancy.
The home was listed on our website on May 7, using previously vacant photos since you still occupied the home. This is standard industry practice and does not reflect the actual post-move-out readiness. The home was not placed on the public MLS until early July... well after your move-out.
The $391 deduction from the deposit was detailed in the itemized disposition letter mailed on July 10. As of today, it’s the first business day since that letter was received. We are not ignoring your request for supporting documentation and are happy to provide copies of vendor invoices.
In total, 69% of your security deposit was refunded, with deductions that also included pet damages. While such costs are normally offset by pet fees, those fees were waived due to legal requirements... and therefore the expenses were applied to the deposit.
The owner of our company oversees our maintenance division and is also involved in inspections and routine site visits. While we understand his presence may have felt uncomfortable at times, his role during those visits is to help identify repair items... whether they are owner responsibilities or tenant-related... so that needed corrections can be addressed ahead of move-out. This approach is meant to give tenants the opportunity to resolve issues in advance and help minimize potential deposit deductions.
We appreciate that you met your lease obligations and paid rent on time. While we understand you may still disagree with the outcome, we followed all legal procedures, lease terms, and internal policies throughout your tenancy.
We sincerely wish you the best and thank you again for your time at one of our properties.
Negative experience: Unfortunately we did not have a great experience with this company as renters. Our lease ended May 31, 2025. We left the property in rent ready condition (the property was on the website as ready immediately 3 days after we moved out). However, we had $400 of deductions from our security deposit. Our lease stated if we left the property in rent ready condition all efforts would be made to return our full deposit. We waited 42 days to receive our check (our lease said 45, so they held up their end of the deal). However, we did not get any communication from the company that was not initiated by us within those 42 days and often did not get answers to the questions or did not receive a follow-up as promised. We also did not receive any receipts for the services done to the property even though we requested them and our lease did state they would be provided before the check was sent if any deductions were made from our deposit. We received a letter instead from the company with a breakdown of the charges and services, but not legitimate receipts. We chose to clean the rental ourselves, but had we gone through a company to clean it, they would have expected a legitimate receipt from us, so why would this be any different? We had a maintenance request for our fence canceled without explanation, which was unfortunate and did not receive any follow-up about it. We were also advised to not open our windows due to the age of the house because we put in a maintenance request stating many of them were stuck or unable to be opened. We asked about potentially renewing our lease 90 days out from our lease term ending and did not get an answer even though we followed up twice before we decided moving out would be the better option. We were never late on rent and followed all instructions within our lease terms. So, overall experience was not great, considering we held up our end of the bargain the entire time we lived in one of their properties.
Felicia, we appreciate your feedback and are genuinely sorry to hear that your experience did not meet your expectations. We strive to treat all tenants fairly and professionally, and we regret that you feel we fell short.
To clarify a few points:
At move-in, you and your roommate, Michelle, were provided with a detailed 32-page inspection report containing over 340 photos, which you signed. Three days after move-out, on June 3rd, you were provided with a detailed 41-page move-out inspection report containing over 450 photos, which you also signed. These reports ensure transparency and consistency in how we assess the condition of the property.
The property was listed on our company website on May 7, prior to your move-out date, using older photos to generate interest. This is a standard industry practice and does not reflect the actual readiness of the property post-move-out. The home was not entered into the public MLS site until early July.
Your request to only be held responsible for any work done in the three days after your move-out is noted, but that is not how the process works. Our lease clearly outlines that any cleaning, repair, or damage-related deductions will be assessed based on the property's condition at move-out... not based on the timing of when work is completed.
The $391 deduction from your security deposit, as outlined in the disposition letter mailed to you on July 10, included pet-related damages. Normally, these would have been offset by collected pet fees; however, those fees were waived per current legal regulations. The lease does not state that receipts must be sent prior to the refund check... only that you will be notified of any charges, which you were.
Mississippi law allows us 45 days to return deposits, and your refund was processed and mailed within that legal timeframe. While we recognize your concerns about the lack of proactive communication, we do strive to respond to all inquiries and follow up as needed. We apologize if that did not happen to your satisfaction in this case.
Regarding maintenance:
• Your fence work orders were handled promptly on 7/1/24 and 10/2/24. A third request for peeling boards was reviewed, but the owner declined that repair. A message was sent to you about this cancellation along with a link to the work order for more details.
• The window issue was addressed on 7/1/24 as well. Per the vendor’s invoice, “windows were adjusted and made to open/close per tenant’s request.” One of our team members did relay the owner's comment about not opening the windows, mainly due to the fact that there were no screens on the home. This was meant as a precaution, not a denial of your request.
You did reach out about renewing your lease, and we were waiting on direction from the owner. You ultimately submitted a 60-day notice and purchased a home... congratulations! We regret that we weren’t able to provide more clarity on renewal sooner.
We truly appreciate that you paid rent on time and abided by your lease terms throughout your tenancy. While we are sorry your experience didn’t meet your expectations, we hope you can understand that we followed all legal guidelines and policies fairly.
We always welcome the opportunity for open discussion and would have gladly addressed any concerns directly had we been contacted further. Thank you for your time at one of our properties, and we wish you all the best in your new home.
Fantastic experience: Good people
Fantastic experience: I have been dealing with Beth and Darin for many years as one of their first customers. I have found them to always be helpful, on top of things for my properties, honest and hardworking. I would recommend them very highly to anyone in need of real estate assistance or property management.
Hi Linda, Thank you so much! It’s truly been a privilege to manage your three investment properties since 2008. We’re deeply grateful for the trust you’ve placed in us over the years. I’m really looking forward to catching up soon – we’re definitely overdue for a lunch date when you’re back on the coast for a visit!
Fantastic experience: We do all of the tree work for shoreline! Recently we have been working with them to find us a great property for our tree company. They have always done a great job with us and for us finding the right property. Will continue to trust them every time.
Thanks Dylan. We appreciate you and Danny McClain's Tree Care company for taking care of our cleints needs.
Fantastic experience: Amazing experience with this company. They went above and beyond to give me a positive experience.
Thanks for the kind words, Teresa. I'm glad our staff was able to assist you with securing a rental home. We look forward to having you as a tenant.
Fantastic experience: We had a very positive experience during the year we rented from them. The staff in the office were responsive and friendly. If you take care of the property and follow the lease agreement, you shouldn't have any problems. One area they could improve in is getting maintenance people out to the home quicker. Sometimes it was quick, other times it took a few days. Highly recommend this rental company.
Thanks Mark. Our management staff tells me you left the rental home in immaculate condition! It's tenants like you that make our jobs just a little bit easier.
Fantastic experience: I literally just cold-called Beth King, from Maryland, as soon as we got orders to the Mississippi Gulf Coast. She took us on as out-of-state military clients. She answered all our questions and was available through the whole buying process. Beth is very personable, professional, and kind. Highly recommend her and her husband Darin to take care of any of your real estate needs. We’re so happy with our home, and our location. Thank you, Beth!
You're welcome. Thanks for the kind words, Meagin! Selling sight unseen homes can have its challenges, but you Daniel were Troppers and I thoroughly enjoyed working alongside you both. I hope your family loves living in Ocean Springs as much as we do!
Oh...and thanks again for the plant, I've managed to keep it alive still : )
Negative experience: Would not recommend at all.
We appreciate you renting from us and hate to see you feel we deserve a one-star review after your move out. If you’d be open to coming in to go over your concerns about your move out inspection, we’d welcome the opportunity to discuss.
Fantastic experience: Beth and Darin did an excellent job managing our numerous rental homes for 12 years thru their company Shoreline Realty. When we decided to put the homes up for sale they did a great job of getting the homes ready to put on the market and they sold quickly for top dollar. They run their company with the highest integrity and are wise, hard working problem solvers. I give them the highest recommendation for anyone needing rental management or to sell your home or land.
We appreciate the recommendation, Dee. Thank you for putting your trust and confidence in our company.
Fantastic experience: Mallori Hopkins was excellent from start to finish with helping us find our new home. Thank you, Mallori.
Isn't she just the BEST! We appreciate you letting us know how much you enjoyed working with Mallori. She has such a happy demeanor and a pleasure to be around. Hope you're enjoying your new home!
Fantastic experience: If you want to buy a house in southern Mississippi, Shoreline Realty is your only choice. Realtor Ginger Radix helped me with my recent home purchase and she was super amazing. Ginger went out of her way on multiple occasions and went above and beyond during every step of the transaction. As you may know, buying a home can be very stressful, but Ginger made the process easy and stress free! Thank you Ginger and Shoreline!
We love it when we get great reviews about one of our Realtors being so helpful! Ginger is a go-getter, and we are proud to have her on our team. Thank you for taking the time to let us know you had a great experience and congratulations on your new home purchase.
Positive experience: Nice agents and property managers.
Thanks Lisa. We appreciate your kind words!
Fantastic experience: I loved working with Beth! Kind, patient, and caring to the point where she was a pleasure to work with. Looking forward to doing many more loans for Beth's clients.
Thanks Tommy. You made it seamless for us all!
Fantastic experience: I have worked with Shoreline for many years and they have been so nice, courteous, and professional every time! They go above and beyond to help! 12/10 would recommend!
We really appreciate the kind words Mr. Julkenbeck. Thanks for trusting us to manage your investment property.
Negative experience: 100% would not recommend. The rental prices compared to it's surrounding homes is way above. 1695.00 for a 3 bd 2 ba when right down the road same house size, garage, bed and bath same sizes but only goes for 1000.00 a month. 2 bd 2 ba a cross the street goes for 950 a month.
Sad to hear you feel this way, Mia. We work diligently with our owners/investors to provide them with comparable properties, but ultimately, they set their asking prices due to many factors. Other properties in that neighborhood with lower rents were most likely purchased many years ago and paid less than half of what the homes are selling for these days. This results in larger mortgages, taxes and insurance rates. Also, the property you speak of just received complete interior paint and new luxury vinyl plank flooring throughout. We do have several other rentals in the Ocean Springs area ranging from $895 to $1,200. If you’d be interested in those, please give us a call 228-875-3332. Our staff is happy to assist you in locating a new place to call home.
Fantastic experience: Very nice an very helpful.
Thanks Shannon. Glad we were able to help.
Fantastic experience: My husband and I have bought homes in five states, and working with Beth King at Shoreline was by far the best experience we have ever had. We were working with Beth remotely, so it required her to jump through quite a few hoops for us: meeting family members to show them the house, taking and sending lots of photos/videos, making multiple visits, lots and lots of phone calls, etc. Our search lasted several months and Beth never once showed any signs of impatience. It was so clear throughout that her priorities were to ensure that we found the home that was right for us. Given her knowledge of the area, real estate in general, and drawing on her husband's general contracting expertise, she was a wealth of information and advice. I would recommend her unreservedly to anyone looking for a home in this area.
Thanks Susan! It was a pleasure working with you and your sisters. We had a great time shopping for your new home and I'm happy that you are back on the Coast around family.
Fantastic experience: My family and I, really had a good time. The employers are really kind and helpfull and the animals are well kept.
Fantastic experience: My boyfriend and I met Starr Collins through working with her wonderful husband Dan. Corey and I have been in a apartment for a year and a half and decided we wanted to find a home. The market has been unbelievably hopping so we had some trying days. We were first home buyers and didn’t have any experience buying a home. Starr was absolutely great with answering all of our questions and we had A lot!! She worked with us night and day. She met with us on all the houses we wanted to see. Just when we were about to give up. Starr found us our perfect forever home!! We recommend Starr. She will work hard for you! Thank you Starr!!
Thanks Karen for your kind words about Starr. We enjoy having her onboard and are pleased to hear that you had a great experience. Cheers to Home Ownership!
Negative experience: Worst customer service. Haven’t experienced people that rude and disrespectful in a long time. Definitely would not recommend using them for anything.
We understand you are upset over the owner selling the home your parents rent from us. With the home currently being on a month to month lease the owner asked that we give notice by the end of November. Normally only 30 days is given, but she was trying to give as much time as she possibly could. After your call we did reach back out to the owner to see if she could extend it for 6 months. The owner stated she has sold her home to one of her family members and it's set to close in December so unfortunately she could not extend the time. My office staff emailed and offered to assist in locating another rental property as well as called and spoke with your father about the circumstances. We are more than happy to help, but this situation is out of our hands. We do apologize for any inconvenience this may cause your family and again the offer still stands to assist in locating your parents another home.
Fantastic experience: Excellent
Positive experience: I just had a couple of questions. S IT TURNS OUT THEY WERE NOT THE COMPANY THAT I WAS LOOKING FOR.
Betsy we were happy to help you locate the correct Real Estate office you were looking for that day. Glad you were able to reach who you needed to talk with.
Fantastic experience: Very helpful
Fantastic experience: Darren King and all the staff are awesome and went above and beyond in helping me with my property ✌️
Negative experience: I leased from them for 15 months, never late with a rent payment. They advertised that they report to your credit report. Not true for me. And I asked them to do in person several times. Not best service.
Mr. Julius I see you haven't rented from us in approximately 7 years. We don't manually report payments.
The software program we use automatically reports your rental payments, but they may not show up on every type of credit pull. We are more than happy to assist you and/or also provide you with written proof of timely payments for a specific creditor/lender if needed. Please contact our office at 228-875-3331 to discuss.
Negative experience: Unprofessional along with the seller!
Fantastic experience: Awsome people! Very good to rent, buy or whatever from! Always keeping the best interest of both the homeowners and tenants in mind
Positive experience: They are friendly and willing to work with you when times are tough.
Thank you for the nice review, Michelle. We are glad we were able to help you out.
Fantastic experience: Friendly,helpful Staff
Thank you very much for your great review. We are glad that we provided you with the help that you needed!
Fantastic experience: In March my wife and I started looking for a home.We got in touch with a gentleman by the name of Paul Edwards from Shoreline reality Company.I was sceptical at first just because I never dealt with a reality company as a landlord for a rental home but Mr. Paul took all the anxiety out of the looking experience for us he did not stop Intel he found a home that was perfect for my family.Now 10 months later we couldn't be happier with the service from Exit Shoreline, every time something needs maintenance Mrs.Karianne gets someone over within 48 hours tops.Most the time sooner then that.All the ladies at the office are very polite, respectful,and understanding.Exit Shoreline will put you in the home of your dreams or if you are just looking to rent they won't stop tell they find you the perfect place! Thank you so much Mr Paul and your wife for everything y'all have done to help my family! MERRY CHRISTMAS!!
Thank you so much for the kind words and great review. We are happy that Realtor Paul Edwards was able to assist you and your family. Merry Christmas!
Fantastic experience: wonder if they know they hired someone that physically abused a special needs child on a school bus in St. Martin??
We appreciate your concern. We, as a company, have handled the situation. and she is no longer working for our company. Thank you, EXIT Shoreline Realty.
Fantastic experience: I rented from Shoreline Property Management for over 4 years until they ultimately helped my family buy our own home! I never had one issue and I highly recommend them to anyone looking to rent from or manage their rental. Highly professional team! My company has also been on the other side as a vendor. I have done work for them on properties and everything went smoothly also. 5 star company all the way around!
Thanks Brian for being a great tenant and congratulations on home ownership! Glad we have been able to also use your services in our maintenance department. We look forward to doing more business with you.
Fantastic experience: Shoreline Realty has been a godsend for us. They are the pinnacle of professionalism and efficiency, and also have great customer service. We deal with many entities in the real estate space and the difference between Shoreline and others is they always get it right, and they get it right in a timely manner. I would highly and wholeheartedly recommend them.
Thanks for the kind review Tammy. We appreciate you trusting us to manage your investment property.
Fantastic experience: I cannot give Brandy Neal, at Exit Shoreline a glowing enough review. She's that awesome! She made the experience of selling my house, the EASIEST business transaction I've EVER had! This is coming from someone who bought a new car over the internet and picked it up from the dealership. I highly recommend her if you're planning on buying or selling a home. She is just that GOOD. And...she's also a pretty cool person. ;o) You'll LOVE her. *high five* to Exit Shoreline!!!
Thank you Penelope for the kind review. We are happy you had a great experience with our Realtor Brandy Neal. She is a joy to be around for sure and puts her clients best interest first. We appreciate you trusting us with your investment and hope that should you need assistance with any Real Estate needs in the future that you’ll contact us again. Congratulations on the sale of your home.
Negative experience: Everything was good the first month renting from them. Until i received a text at 3:17pm yesterday stating that i needed to have the water utility put it my name. Which i was completely fine with, even though management 100% DID NOT tell me this prior to me moving in. Well i got a call around 4pm that same day stating that the water was off. I called the water company just to find out that management in fact cut the water off, 45 mins after notifying me it needed to be done. They didn't even give me a chance to get it turned on ( i had requested time off of work the following day to take care of it ). Needless to say, me and my children were left without water for a day and had to go else where to do necessary hygienic measures. I will not be renewing my lease, so disrespectful.
Chade, please refer to section 1.5 of your current lease. It states that all utilities must be transferred into the lease holders name upon move in and if not services will be disconnected and the tenant will be charged a penalty fee of $250 plus the cost of the utility bill. At the time of your move in inspection you were informed about utilities as well and told that they would get disconnected. You were not charged the $250; just the cost of the actual usage. We did contact you and let you know that they were scheduled to be disconnected and did mention to contact the companies asap to avoid service interruption as they do not give a guaranteed disconnect date. If you would like to come into the office to go over the details of your lease please give us a call as we would be happy to go over it with you. 228-875-3332 Section 1.5 of lease: *You'll pay for all other utilities, related deposits, and any charges, fees, or services on such utilities. We do not guarantee or warrant that there will be no interruption of utility service. You shall contact the utility service provider in the event of an interruption of service. If your electricity is ever interrupted, you must use only battery-operated lighting. In order to receive keys and move into the property you MUST either email, fax, or bring in proof (i.e. a receipt) that ALL utilities have been put in to the lease holders name. If for some reason the tenant fails to have utilities transferred this will result in the tenant owing the amount of the utility bill plus a $250 penalty due upon receipt. These charges will be subject to late fees. Tenant is not authorized to occupy a residence without having utilities to include water, sewer, electric and/or gas.*
Fantastic experience: Exit Shoreline Realty always goes beyond the call of duty with real estate and property management. I have known the owners for over 15 years and their character and work ethic is amazing. They strive for excellence in the workplace with customer service skills and knowledge of the business that they also pass on to their office staff and agents.
Thanks for leaving us a review Sandy. We appreciate your continued support throughout the years.
Fantastic experience: Brandy Neal went above and beyond working with us to get us in our dream home! She worked diligently to make sure we found the right home, the right lender, and that closing went smoothly. She basically did the job of the listing agent of our home as well. She is an amazing agent that truly cares about making her clients happy. She treats you more as family than as a client. I will recommend Exit Shoreline and Brandy Neal to all those buying and selling!
So glad Brandy was able to assist you in finding your dream home. We are happy to have her on our team as she is a pleasure to work with.
Negative experience: I'm going to start out by saying if there was an option for me to put ZERO STARS I wouldn't put any, SO congrats you earned one star from me!!! I've never dealt with more judgemental people. This experience was no different than the last,except for this time they got me for the 110$. They fed us false hopes and then said the owner was the one to deny it when at first it wasn't going to be a problem ! Short story short, I will never use them again nor recommend them to anyone!!! If it says "Shoreline" my advice to you is look the other way!!!
Our company screens potential tenants for all rental properties and as stated online before you apply...application fees are Non-Refundable. We're not in the business of false hopes. We are are in the business of fact finding and then final decisions are made. It's unfortunate you had to be denied, but if you'd like to come in person to go through your credit report and prior rental reference feedback sheets we're happy to do so.
Fantastic experience: EXIT Shoreline Realty in Ocean Springs has experienced realtors who are very knowledgeable to the Gulf Coast and can help you find your dream home. If you have homes you need managed they also offer premium management services at a fair rate. I would recommend their services to anyone with confidence.
Thanks Hunter! We appreciate you taking the time to review us. It has been a pleasure having you as an intern. So happy our local Community College has such a program that we could be a part of. We wish you the best of luck in your future career path and hope that you enjoyed your time observing our business.
Leave your opinion about Shoreline Realty:
Shoreline Realty appears in the following listings:
Other real estate agencies you might be interested in
NextHome Simplicity Biloxi Office
Add your real estate agency to our directory for free
If you manage a real estate agency and want to appear in our guide, send us your company information and you can appear completely free of charge.
Argentina
Australia
Austria
Belgium
Brazil
Canada
Chile
Colombia
Denmark
España
Finland
France
Germany
Ireland
Italia
Mexico
Netherlands
New Zealand
Norway
Portugal
Sweden
Switzerland
United Arab Emirates
United Kingdom
United States
Uruguay