Murray Mgt, LLC

Fantastic experience: I’ve been a resident for 2.5 years with Murray. I absolutely love my unit and I only plan on leaving it on a stretcher. The office gals, Allie, Hannah and Jennifer are very quick to help when needed, for example solving parking space issues. The maintenance crew are wonderful. Mr Matt is a great boss and is especially good at being kind to us seniors. Aiden is very smart and does high quality work no matter the issue. I haven’t dealt with Ken and Dylan yet but I’m sure Matt and Aiden will help them be great employees in no time. They’ve only raised my rent once and it’s worth every penny to me. I have had zero issues or complaints that have not been resolved in a timely manner. 5 of 5 from me!

Negative experience: They don't repair any thing on there property..You put in work orders and they never do anything.. Slum lords..want you to pay your rent but don't do anything

Negative experience: Never had a less communicative application. They’d send a message, and I would reply in minutes, only to get a response a week and a half later. This happened several times! Then they stopped responding altogether, never telling me whether the application was approved or denied. There are easier ways to waste $50

Negative experience: These people are dangerous. Tenants will harass you, stalk you, threaten to kill you, your family, attempt to kill you, repeatedly destroy your property. Completely unprovoked, some people I have never even seen before. Neighbor will threaten to get others to gang up on you to run you off because of your race, call you a genetic mutation and other racial slurs and take pictures of you to send to others to follow you and harass you. Management does nothing. Their response, "Call your family". We have emails of them stating they are unable to correct tenants due to the severity of their actions, essentially admitting to allowing a violent group to take over their property. They won't allow you to leave without giving them thousands of dollars it's obviously some creep operation. As if the experience wasn't traumatizing enough management proceeds to rob you. The place was disgusting upon arrival painted over bugs etc. I had to clean before moving in and I cleaned before leaving just to be charged a $300 cleaning fee to clean twice for them. Then more on top of that because they are predators and think they can.

Negative experience: Management is awful, has poor communication skills, not upfront at all about whats provided to you as a tenant, and heaven forbid you have an issue come up your gonna have to wait 5 buisness days for your phone call or text messages to be replied too. They have assigned parking at the apartments but dont make sure that every room has its own parking spot. They are very quick to ding you if you park in someone else's spot though and issue parking violations quuckly but wont respond or prioritize any issues you bring to them. Ive been a tenant since November and have brought forth my issues of never having an assigned spot since moving there even though I pay rent like everyone else. I have in that time received 0 returned phone calls back from the 30 or so times ive called. I recieved one text from management saying they apologize for the inconvenience and to park anywhere where there is room but if I park in someone else's spot I will get a parking violation. Sounds like a great place right?

Fantastic experience: Chad Murray and his team at Murray Mgt, LLC are an amazing company to work with and I cannot recommend them highly enough. Two weeks ago I was looking for available rentals for our son and his girlfriend and found units online that Murray Mgt, LLC was handling so I reached out. Chad responded quickly, promptly answered all of my questions and got us in to look at several units that same day. My adult kids submitted their applications and fees . The office team had them processed and approved for tenancy 24 hours later. The unit they chose was immaculate, having just been remodeled, and the entire property/complex appears well maintained. This company is professional, efficient and very accommodating. We would not hesitate to refer and/or rent from Chad Murray/Murray Mgt, LLC again.

Positive experience: Initial Challenges, Ultimately Resolved When the company purchased my building, tenants were given less than two weeks’ notice via a paper notice on the door to update payment arrangements. Unfortunately, I was away at the time and did not receive any direct communication by phone or email, which made the transition difficult. Following the change, I experienced issues with the online payment portal. Payments would appear confirmed and then later be rejected, resulting in late fees despite sufficient funds being available. I was also unable to update my payment method through the portal, which further complicated resolving the matter. It did take numerous calls before I was finally able to connect with someone. However, once I reached a representative, the issue was resolved immediately. It appears the problem stemmed from a system or bank error that they were previously unaware of, and the staff member I spoke with was very helpful and professional in correcting it. My only concern is the difficulty in reaching someone initially. Once contact was made, the matter was handled promptly and appropriately. I hope communication channels can be improved to make the process smoother for tenants in the future.

Negative experience: They charged me a month to month fee and rent after I moved out on time and followed the instructions I received from their own office but since it wasn’t in writing and I decided to call them to tell them I left instead of texting they don’t care and refuse to reverse the charges and I’m gonna quote Allie it’s “irrelevant” to them

Negative experience: Terrible Management! Icky property. This was easily the worst rental experiences I’ve ever had. I have a long rental history with excellent references and have never had an issue with any landlord until now. The property management constantly changed, phone numbers they gave out didn’t work, and it took several days to fix urgent issues like no hot water or broken AC — even in the middle of summer. They more than doubled the rent for the new lease with zero interior improvements, while the complex itself was littered with trash and overgrown yards. When I moved out, the property manager no call/no showed to our scheduled walkthrough, then charged me four extra days of rent even though I had already vacated (because it took 4 days for THEM to reschedule) It’s now been over two months and I still haven’t received my security deposit or last months rent, despite multiple confirmations that it’s owed. After finally getting in touch with someone (Michelle Sumy), she said it was fixed— but still nothing. The few times I have been able to get in contact, they pawn me off to another property management group, who then directs me BACK to them and its an endless circle. Horrible communication, poorly maintained property, and extremely unprofessional. Do not rent from them.

Positive experience: I had a satisfactory experience renting with them. I liked that I could pay my rent through Venmo so I wouldn't incur an extra fee when paying my rent. The office ladies were helpful. Michelle and Angie always answered my questions, and Rick and the other maintenance staff were friendly and reasonably prompt considering the volume of properties they were maintaining. The rental agreement was respectfully written and not unreasonable in its tone or wording, which I really appreciated! Moving out was simple and straight-forward, and my security deposit was returned within the time stated. I would rent from them again!

Negative experience: WORST COMPANY TO RENT FROM. MOLD INFESTED NASTY UNITS. THEY COME UP WITH ANY BOGUS CHARGE THEY CAN TO SEND YOU TO COLLECTIONS WHEN YOU MOVE OUT.

Negative experience: Worst management company ever dealt with. No one seems to know what is going on or even talking to each other when addressing issues. Do yourself a favor and steer clear…

Negative experience: They are the worst company I’ve ever dealt with, they won’t communicate when I emailed the lady who rented the property to us blocked my email when I tried to notify them we would be moved out by June 8 2025 and requested a move out inspection on June 9 2025 at 11am nothing no answer. We hadn’t even got completely moved in and received a early termination notice on April 28 2025,we received the keys on April 15 2025 but not in person I was told the house would be unlocked and keys on the stove. I managed property for 10 years and always did a move in inspection with tenants and a move out inspection with tenants.

Positive experience: Rick went out of his way to fix my air.He is a friendly person and I can tell he really cares about the people he does maintenance for.It might of took awhile to get done because he is so busy, but overall very happy that the apartment is nice and cool again.Thank you Rick

Negative experience: they will send bills you don't know about to a scammy collection agency. I gave 30 days notice to Paula in Kirksville mo she kept the money and dumped her roach infested buildings on frontier, now frontier will send bs bills 2 years later on a lease I never had with them

Negative experience: We were temporarily placed in one of their properties for renovations on the apartments we live in and when it came time to move back to where we were, they acted like we were never supposed to be there temporarily. They also went in and destroyed their own apartment and said we did it. They refused to deal with the management company that put us there temporarily because of renovations. Now they are sending “what we owe” to debt collections, even though they were supposed to talk with our management company. Worst management company to ever exist.

Negative experience: Upon move in the apartment was infested with roaches. The other tenants leave the front door open every day so there is no security to you front door and bugs are constantly coming inside. The dumpster is constantly overflowing with garbage from the whole neighborhood. They don't tell you in the lease that water is split between the units all on one meter, so you pay for your neighbors water usage. There are no gutters on the roofs and the windows let the breeze straight thru.

Negative experience: Had friend of mine who is military try and get into an apartment on 02/12/2024 and gave her LES orders and provided proof of income, rental history, and still no call back in weather she was approved for the apartment after running her credit twice. 02/19/2024 we then went to Lock & Key Rentals on the morning of 2/19/2024 got her approval for an apartment in the same day! She’s moving in Wednesday! If I where you go to Lock & Key Rentals they’ll take better care of you than Frontier will. Frontier lacks training in handling military personnel trying to find a home in the Warrensburg, MO area.

Negative experience: I will never recommend anyone stay with this company or especially stay at 825 S Maguire Street the walls are paper thin and you can hear everything your neighbors are doing. They take forever to send maintenance to fix things that are broken or just take forever for everything in general. The apartments are dirty when you get them and they charge you when you move out. I’m glad I got orders out of there because it was literally the worst apartment ever.

Fantastic experience: Both times I have worked with Frontier Property Management, they have done a great job of getting me housing options quickly. They offer flexible lease options depending on the situation, which is so appreciated! I've had particularly good experiences working with the Boonville staff, who I found to be easy to talk to.

Fantastic experience: I rented from Frontier for over two years and it was amazing! They were on top of maintenance calls, and the landlord Stephanie was absolutely outstanding. Very kind, respectful, understanding, professional and I would 100% recommend Frontier to everyone. Thank You for everything.

Fantastic experience: I've been thoroughly impressed with this property management company from showing to move-in and beyond. Everyone has been kind and helpful. Service is prompt. Maintenance requests are handled quickly, efficiently, and with kindness. I'm so happy with my decision to rent from them.

Negative experience: My review is on the property at 825 Maguire, Warrensburg, MO. Frontier as a landlord is good and they try their best. The property on the other hand is terrible. The walls are paper thin, you will hear everything your neighbors around you do. Every phone call and tv show your neighbors hear you will hear as well it is insane how thin the walls at this property are, I have lived in apartments before but none this poorly constructed. It is impossible to have any peace and quiet in this property. Forget trying to get any sleep at these apartments, the walls as so thin you can hear your neighbors phones vibrating and their alarms going off in the morning. The water pressure is a joke. It is so weak you can barely shower and frontier has said they can’t do anything to fix it. Please if you value your sanity and privacy please do not rent any apartment at the 825 S Maguire property in Warrensburg.

Negative experience: I am very unsatisfied with frontier and very angry at this point...found Apts in Glasgow for my daughter who started college. Frontier will not help with a problem tenant that constantly blaring music and banging and fighting day and all night. She has asked frontier to ask them to stop she has made noise complaints and frontier does not care at all for the people who rent from them. And she is stuck there with a year lease... Can't sleep can't study... It's awful... Do not rent from them

Fantastic experience: Have had decent communication with Frontier and their staff. Very friendly and responsive thus far

Fantastic experience: We have had a rental for a little over a year and a half with Frontier. Super friendly, response times are great and maintenance requests are always addressed very quickly. We love our place and are glad we chose to go with them.

Fantastic experience: Everyone I have talked to has been very polite and respectful. Maintenance request was handled quickly and successfully.

Fantastic experience: My experience with Frontier has been nothing but the best. Maintenance requests and customer service phone requests are handled very quickly and professionally.

Fantastic experience: Verry efficient. Responds in a very timely manner.

Fantastic experience: They are very good about trying to accommodate in my opinion. Ran into a issue with one unit I was going to rent and Ani worked something out in my favor. I really do appreciate it. I would recommend FPM. They support Veterans!!! They can possibly work with you if you are honest and upfront about anything that might hold you back from getting a unit/place (within reason of course). #FrontierPropertyManagement #Veterans #Warrensburg #Rentals

Fantastic experience: They are taking care about any issues on time. I like how quickly they answer all my questions and there are several options to contact with them. Thanks

Fantastic experience: Very friendly and fast assistance from the staff maintenance with any questions I've had as a new tenant.

Negative experience: Very poor communication they file eviction notice or threat to anyway when I thought checks went through. Our place is still a dump

Positive experience: Overall, not a bad company at all. The property I currently rent is spacious even for a 4 family unit. My only complaint is the amount of repair work needed thoroughout my leasing period. They are always pretty decent with response times. Would recommend.

Fantastic experience: The Frontier Property Management, (FPM), Company has been very effective, courteous, efficient and thorough while taking over the responsibilities once effectively preformed by Johnathan Freeman and fellow staff members. All of the all of the FPM staff members have preformed at peek efficiency. Though friendly at all times they have always shown top notch professionalism.

Fantastic experience: A very cool a respectable place with considerable above and beyond dedication to assisting me particularly Gabby and Dana outstanding members are the frontier Property Management family

Positive experience: The maintenance man is very professional and gets things done in a timely manner and gets in done right the first time.They always come when I need anything fixed, usually the same day that I request something that needs to be fixed. The only downside is they don't have a very good snow removal company there was a few days this winter we couldn't get out because the driveway and road wasn't plowed so had to miss work. When they did come it wasn't til the next day usually and didn't do a good job at all let alone clean off the porches of all the properties around me we had to do that and our driveway so we could get out. But that's not Frontiers fault

Fantastic experience: Rick has been a great help anytime I have needed something.

Fantastic experience: Always been very helpful , if you have any questions call them and they will help ,and the portal is great so uou always have access to information and your profile

Fantastic experience: Matt came to 2923 to lay in roach stopper for Apt A. Then he lent a hand with me in Apt B, helping me by carrying out piles of accumulated stuff. Thanks Matt for giving me such a lift up. I sure do appreciate you Sir.

Fantastic experience: I have lived in my apartment for just over three years and honestly I've enjoyed it. The neighborhood is relatively quiet, neighbors are nice and friendly, or just keep to themselves and don't bother anyone. Yes, it is apartment living so noise can be heard through the floors and I'd presume walls. (I'm in a garden view so only noise is from upstairs.) It is just nice, quiet, and the main noise is from the elementary school next door. The surrounding neighborhood has built up in quality of homes and families as well, which I believe have helped this area more than one can imagine. Now since Frontier has taken over the management of the property I have had no issues with scheduling maintenance, am able to call almost anytime to ask questions and they respond quite quickly and respectfully, and don't intrude on their tenets. That is a huge plus for me. Frontier works on keeping the lawns cut in the summer and snow removed in the winter. The apartments are on the small side, but I have found them to be perfect for singles, roommate situations, and young couples who are not ready for a house just yet. With that said, I have lived in a few other places throughout town and must say that I feel the most at home here.

Fantastic experience: I have had an awesome experience with Frontier Property Management! Everyone I've worked with at Frontier has been efficient, professional, and above and beyond helpful! My properties have been improved immensely as a result of bringing Frontier on board! The clients I work for have all been very happy concerning their dealings with the Frontier staff. Thank you Frontier for all that you do to help our Boonville community!

Fantastic experience: Great Management company well trained techs good customer service

Negative experience: Very disappointed with Frontier Properties handling of appliances not working. Poor communication from office staff, unprofessional and just not pleasant to work with when issues arise. I wouldn’t recommend this company for renters in the future.

Fantastic experience: Excellent staff and exceptional service!

Fantastic experience: Management is easy to work with, communication is excellent, properties well maintained. Great to do business with.

Fantastic experience: Ani is very kind, always returns my my messages, down to earth! Maintenance emphasized that if we needed anything don't hesitate to let him know. I'm really sad that they will no longer be managing my apartment building :(

Fantastic experience: Frontier has been great to work with. They benefit owner and tenant relationships. Good customer care, quality work, and great value.