North Star Real Estate & Property Management LLC

Negative experience: Beware of Michelle stephens. She fails to disclose her relationship with Mcmacken properties LLC and lies about a divorce from the owner Mat her husband to bully buyers/sellers. Most unprofessional person I have ever dealt with!

Fantastic experience: I've worked with Joe Murtha on several homes. He's always quick to respond, excited to work with me everytime and I can always tell he has my best interest in mind. There's a reason he's been the top selling agent in Watertown. I'd recommend him to anyone!

Fantastic experience: Jeff Jones is amazing. He's took the time to really go over everything with us. He answered every question and explained the process thoroughly. He is well grounded and down to earth. That made us feel very confident that he was being realistic with us the entire time. Our sell went flawlessly. We recommend him to anyone buying or selling.

Fantastic experience: Jeff was patient and open as we navigated the housing market. He was helpful and attentive throughout the entire process, from shopping through to closing. Thank you, Jeff!

Fantastic experience: Once we found jeff the whole process went smooth highly recommend

Fantastic experience:

Fantastic experience: We’ve bought and sold 2 homes with Joe Murtha. He’s undoubtedly the best agent in and around Fort Drum. If you are a soldier PCSing in or out of the area Joe is the only agent you need to call. He works harder than any real estate agent, often acting on your behalf if you are out of state. He goes above and beyond what a typical agent offers, is extremely responsive, and maintains a long list of trustworthy contractors if needed. Danielle is an incredible property manager. Upon listing our home with North Star we switched management companies so it was all under one roof. Our only regret is not utilizing Danielle for the entirety of our ownership.

Negative experience: Joseph Murtha was the selling agent on a house I bought, and he was an absolute nightmare to deal with. He would stall and claim he could not reach his client, avoid answering questions, and set the final walkthrough for the morning of the closing. Then when significant new damage was discovered during the walkthrough, he blamed us, refused to negotiate for repair costs, had someone do a terrible coverup job, insulted us repeatedly, and threatened to sue if we did not go through with the initial offer. We had no say in who the seller picked as a realtor, but please do not give this slimeball any of your business! (I highly recommend Stephen Gleason and William Leepy from NNY Realty instead)

Fantastic experience: Bri was very good to me and made sure that I was well taken care of ! I enjoyed working with her , she does a wonderful job , very helpful , very efficient, she treated me with a lot of kindness

Fantastic experience: Working with Joseph Murtha was hands down one of the best decisions we made during our home sale process. Real estate transactions can become stressful quickly, especially when unexpected issues arise near closing, but Joe remained professional, composed, and responsive throughout the entire experience. What stood out most was his ability to stay calm under pressure while advocating for his clients. He communicated consistently, kept us informed, and handled difficult personalities and last-minute complications with far more patience than most people would have. Even when tensions escalated, Joe continued trying to move the deal forward professionally instead of feeding into the drama. Joe is knowledgeable about contracts, timelines, negotiations, and the realities of the market, but more importantly, he carries himself with integrity. He never overpromised, never disappeared when things got complicated, and never stopped working to protect our interests. One thing people should understand is that a realtor can only control so much in a transaction involving multiple parties, attorneys, inspectors, buyers, sellers, lenders, and emotions. What matters is how they respond under pressure, and Joe proved exactly why he has the reputation he does. If you want an agent who is responsive, hardworking, honest, and willing to go to bat for you when things get difficult, Joseph Murtha is the person you want in your corner.

Fantastic experience: Danielle was wonderful to work with. She was friendly, professional, and incredibly easy to work with. We really appreciated her knowledge and responsiveness throughout the process, and would absolutely recommend her to anyone looking to buy or sell a home!

Fantastic experience: Briana was amazing to work with and her professionalism is more that a 5 star rating she is very detailed into her work and best person to help with any questions from renting to staging she is the person to reach out to for any Help in the future definitely would recommend her to everyone I talk to

Fantastic experience: Briana is by far the most professional and creative person to work with. The staging ideas she does in the houses to sell and clean and modern. Her dedication is impeccable to the work that she does. I would recommend her to anyone with any needs you have.

Fantastic experience: Working with North Star Real Estate was a truly exceptional experience. From the very beginning, their team demonstrated professionalism, transparency, and a deep knowledge of the local market. Whether you're buying your first home, investing in property, or looking to sell, North Star provides expert guidance every step of the way. What stood out most was their commitment to communication — prompt responses, clear explanations, and a genuine willingness to listen to our needs. They made a potentially stressful process feel smooth and manageable, offering thoughtful advice without ever being pushy. Our agent was not only highly skilled but also genuinely caring. They took the time to understand what we were looking for and went above and beyond to make sure we were satisfied. If you're looking for a real estate company that combines professionalism with a personal touch, North Star Real Estate should be at the top of your list. Highly recommended!

Fantastic experience: Danielle was an amazing realtor. Super professional and helpful

Fantastic experience: Brianna was amazing to work with! Would highly recommend working with her!!

Fantastic experience: Danielle Stover’s professionalism is unmatched ! Her dedication to making sure her clients are completely satisfied is the number one reason I would recommend her for all of your Real estate needs !

Fantastic experience: Danielle Stover is wonderful to work with! Always professional, courteous and kind!

Fantastic experience: Extremely helpful and responsive

Fantastic experience: Danielle Stover is just an absolute delight to work with. Very professional and stress free experience. Highly recommend.

Fantastic experience: Danielle will be my go to when I'm ready to buy a house! She always seems to go above and beyond for her clients, and always super friendly! She also has been super knowledgeable when I have asked any questions about the market and the buying process. Couldn't recommend her enough!

Fantastic experience: Danielle was instrumental in helping my cousin secure an apartment. She presented a wide range of options and provided thoughtful, informed guidance throughout the process. As a property manager, she is highly responsive and consistently available to support her clients at any time. I would highly recommend Danielle to anyone!

Fantastic experience: The best! Thank you!

Fantastic experience: Briana at North Star Real Estate is incredibly responsive and dependable. Even with everything she manages—an inn, home staging, and multiple rental properties—she’s always available and on top of things. She genuinely cares and makes everything easy. Highly recommend working with her!

Fantastic experience: very professional!

Fantastic experience: North Star Real Estate made my transition into the area so much easier. While I was in between homes, they provided a short-term Airbnb rental that was not only convenient but incredibly comfortable. It truly felt like a home away from home during what could have been a stressful time. Their team was so hospitable and thoughtful—everything was clean, well-prepared, and ready for me upon arrival. They were also very responsive and made sure I had everything I needed throughout my stay. I’m really grateful for how seamless they made the whole experience. If you’re relocating and need a temporary place to stay, I can’t recommend North Star Real Estate enough!

Fantastic experience: Danielle did an amazing job helping me through my buying/selling process. I would recommend anyone that needs someone who is on top of their game and always available for questions and concerns go with her. She went above and beyond to help me get what I wanted.

Fantastic experience: Danielle Stover at North Star made both our buying and selling experience seamless and stress-free. From day one, she was professional, knowledgeable, and completely dedicated to helping us reach our goals. What sets Danielle apart is how much she genuinely cares. She treats you like more than just a client and works hard to make sure everything goes smoothly from start to finish. We couldn’t have asked for a better experience and would highly recommend Danielle to anyone buying or selling!

Fantastic experience: Danielle stover is very professional and knowledgeable ! She has helped me with multiple transactions. She sold both my houses within 2 weeks

Fantastic experience: I highly recommend this real estate agent for anyone looking to buy or sell a home. They are incredibly friendly, approachable, and genuinely care about their clients. From start to finish, they were hands-on and fully involved in every step of the process, making sure nothing was overlooked. What stood out the most was their attentiveness—they really listened to my needs and preferences and worked hard to find the best possible options. Communication was always prompt and clear, which made the entire experience smooth and stress-free. If you’re looking for someone who is dedicated, personable, and truly invested in helping you achieve your goals, this agent is an excellent choice.

Fantastic experience: I had the pleasure of being assisted by Danielle Stover while searching for an apartment a few years ago and I recommend her for any future business. She is very professional and just an overall amazing real estate agent!!

Fantastic experience: Owner rented previously before personally from Danielle Stover and she was very prompt on any concerns or helping with future inquiries

Fantastic experience: Danielle was awesome to work with. She did extensive showings and brought ideas and concerns to us at every showing. Highly recommend her!

Fantastic experience: Working with the North Star team is always a positive experience. Briana in particular is hard-working, excellent at communicating and super friendly. You can tell Briana cares about every task she takes on, and her attention to detail is impressive.

Fantastic experience: Highly highly recommend Danielle! She’s incredibly professional, kind, and informative. She taught me so much about the buying process, and was there to help and provide valuable insight every step of the way. She’ll be my girl for all buying, managing, and selling in my future! She really cares.

Fantastic experience: Briana is the best, she helped us get our first place and set us up for a better future. She was super friendly and answered every question we had. We couldn’t have had an easier time. Thank you Briana for being the best!

Fantastic experience: Danielle went above and beyond to make sure we found the perfect home, and we couldn’t be happier. I highly recommend her to anyone looking to buy or sell—you won’t be disappointed

Fantastic experience: Danielle Stover is such a fine lady to work with. Whether you are looking for a rental or searching for that perfect family home. I cannot recommend her enough for all your housing needs.

Fantastic experience: Danielle Stover is very professional and will market your home or property for sale just like it’s her own. I would highly recommend her for all of your Real Estate needs.

Fantastic experience: Our property manager Danielle has been so amazing to work with. Every issue we’ve brought up as renters has been addressed quickly! She’s so personable and goes above and beyond to even offer a locals suggestions for people who know nothing about the area :)

Fantastic experience: Whether you're looking to buy,rent or looking for a responsible property manager, look no further. Everyone here is amazing but my go to is Danielle S or Michelle S.

Fantastic experience: I can’t recommend enough…Was looking for a place for my family in our school district or be forced to make my kids transfer. Thankfully, Brianna helped us find a place fast and exactly what we needed when we needed it. She is the best!

Fantastic experience: Briana helped me and my girlfriend get our first apartment. She helped us navigate the whole process because we are new to the area. We appreciated her taking the time to find us the perfect place.

Fantastic experience: Briana does an excellent job balancing the needs of both tenants and property owners. She communicates clearly, follows through on commitments, and handles issues with efficiency and care. It’s clear she takes pride in her work and values maintaining a positive living environment.

Fantastic experience: I had an excellent experience working with Briana Hinkley and the team. From the very beginning, Briana was professional, responsive, and genuinely attentive to my needs. Communication was always clear and timely, and any questions or concerns I had were addressed quickly. Briana’s knowledge of the market and attention to detail really stood out, and I felt confident trusting her every step of the way. I would highly recommend Briana Hinkley to anyone looking for a reliable and efficient real estate and property management professional.

Fantastic experience: I worked with North Star to find a place my work schedule makes things difficult, Briana Hinkley was able to work with me to get the perfect place for my family. Thank you

Fantastic experience: I highly recommend North Star Reality. Their staff was friendly and easy to work with. I have to admit that I can be painfully indecisive and Briana Hinkley was patient and helpful throughout the entire process. The rentals were in great shape, and anytime I had a question or needed help, she got back to me fast. Overall, everything went smoothly and stress-free—definitely a great experience!

Fantastic experience: I’ve had a really great experience renting from North Star! Jeff and Briana are always super friendly and easy to reach whenever I have questions. Briana even goes out of her way to pick up my rent, and Jeff personally takes care of my lawn maintenance. It’s clear this is a very hands-on team that really cares about their tenants!

Fantastic experience: If there’s anyone truly attentive to your needs and what you’re looking for, it’s Briana. I cannot recommend her enough. She is extremely responsive, communicates clearly, and genuinely listens to what you want. She consistently goes the extra mile to make sure everything is handled the right way. Working with her was a great experience from start to finish. One Stop Solution!

Fantastic experience: Briana was great to work with. She was super responsive, easy to reach, and actually followed through on things. She handled issues quickly and made everything way less stressful. Definitely one of the most helpful property managers I've met.

Fantastic experience: The best realtor

Fantastic experience: Briana showed great communication & overview skills when asked about inquiring the apartment for rent.

Fantastic experience: I’ve seen how much care and effort Briana puts into her work. She’s always focused on making her tenants happy and often puts in late hours staging homes to make them market-ready. She’s truly someone I would recommend to anyone in this field! I've known Briana for a few yrs!! Wonderful young lady

Fantastic experience: Briana was very helpful in my efforts to find a place to live near Watertown. Very professional and courteous. Highly recommend her and North Star!

Fantastic experience: Had great experiences with NorthStar Realty. Danielle Stover has been so helpful in helping manage our apartment complex in finding and screening new tenants, it’s made being a landlord so much easier. Mike Hall was very helpful in the recent sale of my mother-in-law‘s property. He was very patient with her as the process was very overwhelming for her. Property sold almost instantly. Highly recommended… very professional and responsive. Peter

Fantastic experience: Bri is always so professional and detail oriented! Will always recommend her to my friends and family!

Fantastic experience: I’ve had the opportunity to do a significant amount of business with Danielle Stover at North Star Real Estate and I can confidently say she is exceptional at what she does. As a property manager, Danielle is responsive, organized, and truly dedicated to both her clients and tenants. Communication is always clear and timely, and she consistently goes above and beyond to ensure everything runs smoothly. It’s rare to find someone so reliable and professional in this industry. I highly recommend Danielle and the entire North Star team to anyone looking for top-notch property management services.

Fantastic experience: I loved working with North Star real estate! I was really impressed with the professionalism of your employees. Briana Hinkley in particular was the one to show me the houses I was interested in. It was a long journey for me to find a house and she had to show me many houses before I finally found the one and she always met me with a smile and made what I think is a fun experience even better, just by being bubbly. I would recommend her to anyone. Thanks for all your hard work to get me into my Home! I also had Molly Hall as my realtor and she was so knowledgeable on the entire process. It was a first time home purchase for me and I never felt alone in the process. These two ladies are the real deal and I would work with both of them again! Thank you Molly and Bri!

Fantastic experience: Bri is my manager. She's great to work with. You can tell she puts a lot of passion into what she does, and cares about her tenants. She's one of a kind!

Fantastic experience: We’ve had the pleasure of working alongside Danielle Stover on numerous projects, and her professionalism consistently stands out. She is highly organized, communicative, and genuinely committed to ensuring every property is presented at its absolute best ! Together we have completed numerous properties over the years and always strive to create you’re new dream home! -Superior Painting

Fantastic experience: Danielle is the best in the business! Extremely professional and easy to communicate (which is a gigantic benefit) and work with both as a property manager and Real Estate Fiduciary. I highly recommend choosing her for any and all property needs!

Fantastic experience: I highly recommend Danielle Stover for anyone looking to buy and sell a home. They are incredibly knowledgeable about the market, responsive and care about their clients. You’ll be in great hands.

Fantastic experience: Danielle Stover is a fantastic realtor and property manager who I highly recommend for buying, selling, and/or renting. She’s professional, responsive, and makes the entire process easy from start to finish. I’ve personally recommended multiple friends to Danielle for all of the above and every one of them has had a wonderful experience. She’s knowledgeable, reliable, and truly cares about getting the best results for her clients. If you’re looking for someone you can trust, Danielle is the one to call!

Fantastic experience: Choosing Danielle Stover to sell our house was the right choice! She helped us through every step of the way. Multiple offers on our house within a week! My husband and I could not have picked a more professional person to do the job! Thank you Danielle for always being available and in continuos contact. You made everything so easy. It meant so much!

Fantastic experience: Danielle Stover our leasing agent is fantastic. When and if I have any issues they are resolved in a timely manner.

Fantastic experience: North Star has been really great thanks to the help of Brianna also

Fantastic experience: Pleasant experience all around. Bri was an excellent property manager during my time as one of their tenants, and always treated me and my family with the upmost respect and care. I would highly recommend North Star to anyone looking to rent!

Fantastic experience: Danielle is very polite and efficient when it comes to helping people in need of housing. She’s friendly, kind, and caring.

Fantastic experience: Danielle with North Star is absolutely amazing! Friendly knowledgeable and quick on responding. Always on top of things.

Fantastic experience: Loved them grate communication

Fantastic experience: If you’re looking for the best real estate agent in Watertown, NY, look no further than Joseph Murtha. My family and I have worked with Joseph on both buying and selling property in the Watertown area, and the experience both times was absolutely outstanding. When we were selling our home in Jefferson County, Joseph came prepared with a market analysis and priced our property perfectly. Our home sold quickly and well above what we expected. He handled every detail, from staging advice to negotiating with buyers, so we never felt overwhelmed. When it came time to buy our next property in the Watertown, NY area, Joseph’s local knowledge was truly invaluable. He knows this North Country market inside and out. He found us the perfect home that checked every box on our list and still came in under budget. He was always reachable, always honest, and always had our best interests at heart. Whether you’re a first-time homebuyer, a military family relocating near Fort Drum, or an experienced investor looking for property in Jefferson County, Joseph is the agent you want in your corner. I can’t recommend Joseph Murtha enough. He is hands-down the top real estate professional in Watertown, NY and the surrounding North Country region. Thank you, Joseph!

Fantastic experience: Brianna is very nice person she takes the time with people and is a very hard worker. North star real estate should be very proud to have her as an employee. Also she follows through with complaints or anything that is thrown her way in a nut shell I would recommend her to anyone.

Fantastic experience: Briana is an exceptional property manager and home stager. She’s professional, responsive, and incredibly detail-oriented, making the entire process smooth and stress-free. Her eye for design is amazing—she transforms spaces into beautiful, market-ready homes that truly stand out. Highly recommend working with her!

Fantastic experience: Absolutely love North Star! I found a home that I instantly fell in love with and reached out to Danielle. She was so quick to set up a viewing, and make it so welcoming as we walked a home. She worked right along the whole application process to ensure I would be approved and get the home I had my eye on. Danielle is also quick to resolve any Maitenance concern I have. Would and do recommend her to everyone searching for their next home!

Fantastic experience: Me and my husband have been renting with this company for almost a year. Specifically dealing with Brianna and she has been a god sent! Truly very personable and understanding and is very quick to respond and take action when we are in need of something. I would absolutely recommend her 10 times over to anyone!

Fantastic experience: I’ve seen this team’s property management and staging in action firsthand. They are well organized, efficient, timely, and the home setups looked absolutely stunning. Watertown is super fortunate to have such a great team. Briana is an amazing home stager and property manager! Highly recommend!

Fantastic experience: We loved working with Danielle. She was available anytime day or night if we had any questions. She was friendly and professional through the whole process. She brought her crew in to stage the house and it looked amazing. Would highly recommend her again as a realtor.

Fantastic experience: Danielle was a great agent to work with. Her list price suggestion was accurate, she had the house staged beautifully, and she was very responsive to all correspondence. Highly recommended.

Fantastic experience: Briana has been very helpful since I’ve moved in. Any issues I have she’s quick to have someone come and fix it.

Positive experience: Ive lived in a North Star Real Estate Rental since December of 2021, I've lived in 2/3 apartments of our current triplex and its not been too bad of an experience the whole time. First we worked personally with Michael Hall, then we had another property manager who was weird and gave us issues but nothing that was a deal breaker. (She just kept talking about bringing her daughter and her grand baby to our property and would consistently forget appointments and walkthrough dates). We've had Bri Hinkley as our property manager through North Star for the past 3 ish years probably. Shes always been super nice and polite, she prioritizes our issues when they do arise, shes accomadated rent price changes, roommates leaving, pets, and a whole renovation on the whole apartment without us feeling forgotten about. Shes good about trying to make sure everyone gets the work they need done on schedules that work for them and reaches out if anything does change (where as the previous one id have to call her and figure out where she was and id find out later she forgot about us entirely).

Fantastic experience: Danielle stover always goes above and beyond for us. Service is always timely and everyone at the office is always welcoming and friendly when I come in. Absolutely would recommend Danielle stover and North Star realty for your renting or buying needs!

Fantastic experience: Ashley Scanlin is an amazing Agent at North Star Real Estate. She is extremely detailed and very knowledgeable in her line of work. She is incredibly communicative throughout the home-buying process. She promptly answers every call, text, and email, keeping you informed about every development, no matter how small the details are. She makes you feel like you are her only client. She will walk you through every step with patience and care. Ashley's expertise in the Northern NY market is evident, her goal is to make the entire process smooth and stress-free.

Fantastic experience: Best and smooth service. I would give more than 5*. Property is clean . Quiet and amazing! All staffs are so friendly.

Fantastic experience: If anyone is looking to sell (or buy), I definitely recommend Danielle Stover! They’re hardworking, knowledgeable, and go above and beyond to make the process smooth and stress-free.

Fantastic experience: The property manager of North Star realty Brie is a wonderful lady when ever I have called she has called back any question she gets the information right away never have I heard her be unresonable angry or attitude Brie has been a joy to talk too she listens and she is empathetic I wish there were more Brie's in the world thank you so very much

Fantastic experience: Absolutely wonderful property management! When I have any issues in my rental, if I have any, Briana is always available and on top of the issue!

Fantastic experience: I’ve been a tenant with Northstar for over 11 years now and I love it my property manager Brianna goes above and beyond anytime I’ve had an issue . Brianna I just wanna say thank you

Fantastic experience: Love your property manager Brianna. She is a saint with helping me with any problems.

Fantastic experience: Briana is the best, very attentive, and fast replying. 10/10 recommend!! ❤️

Fantastic experience: Working with Danielle has been really great. She’s professional, attentive, and truly cares. She has a great understanding of the area and the market. I highly recommend her to anyone looking for a reliable and knowledgeable realtor.

Fantastic experience: They are a very good property management company. Briana Hinkley is one of their agents and she is so awesome and does a great job. Here’s a pic of her I would greatly recommend her if you deal with them in the future.

Fantastic experience: I've lived at my current address for a few years and thanks to Briana the whole experience was super easy and since than she's made sure that any issue is taken care of quickly. Easily one of the best landlords ive rented from.

Fantastic experience: Great experience! Ashley Scanlin, is amazing when purchasing a home She is very attentive and caring for the whole process. I would highly recommend her!!

Fantastic experience: I’ve been renting from Briana for almost 2 years now and it’s been the smoothest experience! She’s very kind, helpful and fast thinking when it comes to any problems/questions i have. Such a breath of fresh air to have a landlord that helps and not even just cares but shows up in many ways when needed!

Fantastic experience: I have had a great experience with North Star real estate. I have had issues and they were promptly addressed. Thank you

Fantastic experience: If you decide to want to buy a house or interested in selling your home I would highly recommend Danielle Stover for sure .

Fantastic experience: Best home buying experience ever. Danielle was informative, patient and answered any and all questions. I’d recommend her to anyone. Only giving five stars because I couldn’t give more!!

Fantastic experience: I’ve been using Northstar Real Estate and property management for years. I am an investor who buys residential, commercial and income properties. Danielle Stover has been my realtor for many transactions both buying and selling properties. I also use Danielle for my rental properties. Danielle and her team are always able to find qualified tenants quickly. I 100% recommend Danielle Stover and Northstar Real Estate.

Fantastic experience: Danielle Stover- Best of the best!!! Personable and Professional!!!

Negative experience: I am writing to express serious concern regarding the lack of communication and professionalism from Northstar Real Estate. My sister and brother-in-law have been attempting to contact the property manager, Danielle Stover, for over a month without receiving any response. Their calls and inquiries have gone completely unanswered. Prior to this, I had a friend who also attempted to work with this office and experienced the same issue no returned calls and no follow up communication. This pattern of behavior is extremely concerning and reflects poorly on the business. Additionally, I am aware of another applicant who was approved for a property my sister was interested in. Despite this, my sister never received any communication or updates regarding other available properties she had inquired about. This lack of follow-up only adds to the concern about how applicants are being handled. Given the repeated nature of these experiences, I find this conduct highly unprofessional. It also raises serious concerns about potential discriminatory practices, particularly toward Black clients. This is not something that should be overlooked. I strongly urge Northstar Real Estate to address these communication failures and ensure that all prospective clients are treated fairly, professionally, and with respect.