Bonhomme Village Apartments
Experience the perfect blend of luxury and convenience at Bonhomme Village Apartments, a premier residential community located in the heart of Olivette, Missouri. Just a stone's throw from St. Louis, our property offers a tranquil, resort-like atmosphere that keeps you connected to the vibrant city life while providing a peaceful retreat from the daily hustle.
Our thoughtfully designed 1 and 2-bedroom apartment homes are crafted for modern living. Standard features include full-size washers and dryers in every unit, spacious walk-in closets with mirrored doors, and extra storage solutions. Select upgraded residences boast elegant hardwood floors, crown molding, private balconies, granite countertops, and cozy wood-burning fireplaces—perfect for creating a warm, inviting home environment.
At Bonhomme Village, we believe in a lifestyle of ease and enjoyment. Residents enjoy exclusive access to a sparkling swimming pool with sundeck, a state-of-the-art 24-hour fitness center, and a multi-sport court for active lifestyles. Pet owners will appreciate our dedicated dog park and pet-friendly policies. For relaxation and entertainment, gather with friends at our picnic areas equipped with BBQ grills, or unwind in the clubhouse featuring a business center and fireplace.
Education and location are key highlights of our community. Bonhomme Village is proudly situated within the Ladue School District, consistently ranked as one of the top-rated school districts in Missouri, making it an ideal choice for families. The neighborhood offers seamless access to major highways, top-tier employers, and the renowned shopping and dining destinations of nearby Clayton and Creve Coeur. Choose Bonhomme Village for a living experience defined by comfort, convenience, and community.
Opening hours
- sunday: (closed)
- monday: 8:30-17h
- tuesday: 8:30-17h
- wednesday: 8:30-17h
- thursday: 8:30-17h
- friday: 8:30-17h
- saturday: 10h-16h
Photos of Bonhomme Village Apartments
Our comment from ImmoNetwork about Bonhomme Village Apartments:
Prime Location and Resort-Style Amenities
Bonhomme Village Apartments stands out as a premier residential community in Olivette, Missouri, offering a harmonious blend of luxury and convenience. Strategically located within the highly rated Ladue School District, the property provides easy access to major highways, top employers, and the vibrant dining and shopping districts of nearby Clayton and Creve Coeur. Residents enjoy a tranquil, resort-like atmosphere that serves as a peaceful retreat from the city's hustle, featuring sparkling swimming pools, a 24-hour fitness center, multi-sport courts, and well-maintained green spaces.
Exceptional Maintenance and Property Care
A recurring highlight in resident feedback is the exceptional performance of the maintenance team. Clients consistently praise the staff for their professionalism, reliability, and rapid response times. Whether addressing air conditioning issues, plumbing concerns, or general repairs, the maintenance personnel are described as prompt, polite, and highly effective, often resolving issues on the first visit. This dedication to upkeep ensures that the property remains clean, safe, and well-maintained, contributing significantly to the overall quality of living.
Compassionate and Professional Staff
The leasing and office teams at Bonhomme Village are frequently commended for their warm, welcoming, and personalized service. Residents appreciate staff members who greet them by name, answer questions thoroughly, and go above and beyond to facilitate a smooth move-in process. The management's approach fosters a strong sense of community and belonging, making residents feel genuinely valued and supported. This human-centric service style is often cited as a key reason why long-term tenants remain loyal to the property.
Family-Friendly Community Atmosphere
Bonhomme Village is widely recognized as a family-friendly environment that prioritizes safety and camaraderie. The community features amenities such as playgrounds, tennis courts, and barbecue areas that encourage social interaction among neighbors. The peaceful surroundings and quiet neighborhood contribute to a high quality of life, making it an ideal choice for those seeking a stable and supportive living environment. The combination of modern apartment features, such as in-unit washers and dryers, with the strong community bond, creates a home-like experience that many residents describe as truly exceptional.
Bonhomme Village Apartments: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,2 out of 5 from 65 reviews
Fantastic experience: Maintenance is very professional and efficient I appreciate them taking care of any maintenance issues I may have in a timely and professional manner.
Hello Sandra Howard!
We are absolutely thrilled to hear about your positive experience with our maintenance team! It's wonderful to know that you found them to be professional and efficient in addressing any issues you've had, and that they took care of them in a timely manner.
Thank you so much for taking the time to share your feedback. We truly appreciate your kind words and are delighted that we could contribute to your positive living environment here at Bonhomme Village Apartments!
Fantastic experience: The maintenance team is very responsive and reliable
Hello Laquita Von!
We are absolutely thrilled to read your wonderful review! It's fantastic to hear that you've found our maintenance team to be so responsive and reliable. We pride ourselves on providing prompt and effective service, and your feedback lets us know we're hitting the mark!
Thank you for sharing your experience!
Fantastic experience: Maintenance has been fast and quick
Hello MeezyDaDon!
We're absolutely thrilled to hear about your fantastic experience at Bonhomme Village Apartments! It's wonderful to know that our maintenance team has been fast and quick in addressing your needs. Your satisfaction is our top priority, and we're so glad we're hitting the mark for you.
Thank you for your glowing review and for choosing Bonhomme Village!
Fantastic experience: When I say the maintenance team is awesome I can’t expresss this enough. The maintenance team is quick to response, all my concerns are addressed and resolved on the first try. They are not just handie but polite and always on time. Thank you for resolving all my concerns with my air.i would highly recommend the company as a place to come call home. Thank you so much.
Wow, Dria Love! We are absolutely thrilled to hear about your incredible experience with our maintenance team! Thank you so much for sharing your overwhelmingly positive feedback.
It's fantastic to know that our maintenance professionals have been so quick to respond, efficiently addressing and resolving all your concerns on the very first attempt. We pride ourselves on having a team that is not only skilled but also exceptionally polite and punctual. Hearing that they resolved your air conditioning issues so perfectly is music to our ears!
We're so happy you feel Bonhomme Village Apartments is a place you can call home, and we truly appreciate your high recommendation. Thank you again for your wonderful review!
Fantastic experience: Amazing experience for sure!! Very kind staff and the tour was A+
Hi Tyleah,
Thank you so much for the wonderful review! We’re so glad you had an amazing experience and enjoyed your tour. Our team truly appreciates your kind words.
Fantastic experience: The office team is always friendly and responsive, and maintenance requests are handled quickly. Big thanks to the office management team for keeping everything running smoothly!
Hi Awol,
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with our office and maintenance teams. Providing friendly, responsive service and keeping our community running smoothly is always our goal. We truly appreciate you taking the time to share your experience!
Fantastic experience: I have been a resident of Bonhomme Village Apartments for almost six months now, and I am genuinely impressed with my experience here. The standout feature of this community is easily the maintenance team. The entire property is kept clear and exceptionally clean, and the gardens are always beautifully maintained. Additionally, the roads within the community are well taken care of and fixed from time to time. Whenever an issue arises within the apartment, the maintenance team provides a prompt response. They handle requests with impressive speed, getting back to you immediately after hearing about any problem to get it taken care of right away.
Hello Tejas Wagh!
We are absolutely thrilled to hear about your wonderful experience at Bonhomme Village Apartments! It's fantastic to know that you've been genuinely impressed during your almost six months with us.
We're especially delighted that our maintenance team has been a standout for you. It's our goal to keep the entire property exceptionally clean and the gardens beautifully maintained, and we're so glad you've noticed the care we put into the roads within the community as well. Knowing that our team provides a prompt and impressive response to any issue within your apartment brings us so much joy!
Thank you for sharing your positive feedback. We truly appreciate you being a resident!
Fantastic experience: Very peaceful and welcoming place and the friendliest people and staff
Hello there!
We are absolutely delighted to hear that you've found Bonhomme Village Apartments to be such a peaceful and welcoming place! It brings us so much joy to know that you've experienced the friendliest people and staff during your time with us. Your wonderful feedback truly makes our day! Thank you for sharing your fantastic experience!
Fantastic experience: Very welcoming and nice people and they have free starbucks
Hello Brody!
We're absolutely thrilled to hear about your wonderful experience at Bonhomme Village Apartments! It's fantastic that you found our community so welcoming and our residents so nice. And yes, we're proud to offer our residents complimentary Starbucks – it’s just one of the little perks we love to provide!
Thank you so much for your glowing 5-star review! We truly appreciate you sharing your positive feedback.
Fantastic experience: I enjoy being a resident here at Bonhomme village. The office and Maintence staff are both AMAZING!
We are absolutely thrilled to hear you're enjoying your residency at Bonhomme Village Apartments! It's wonderful to know that you find our office and maintenance teams to be amazing. We'll be sure to pass along your kind words to them – they work incredibly hard to ensure our residents have a fantastic living experience. Thank you for choosing Bonhomme Village!
Fantastic experience: I've lived here for nine years now, and I must say they have the most professional staff I have encountered. I've had no issues with my residence outside of the usual minor things. It is a family-friendly, warm, and diverse community where we all come together to celebrate special days. I truly love living here!"
Hello Lawanda Miller!
Wow, nine years! We are absolutely thrilled to hear about your wonderful experience at Bonhomme Village Apartments. It's truly heartwarming to know that you've found our staff to be professional and that your residence has been a source of comfort and enjoyment for so long.
We are so proud to be a family-friendly, warm, and diverse community, and it means the world to us that you feel that sense of togetherness and celebration here. Thank you for your incredibly kind words and for making Bonhomme Village your home for nearly a decade. We truly love having you as part of our community!
Positive experience: As a resident I can tell that it is very nice with all the basic amenities that you could wish for, also close to Subway, Dominos.....bank, post office.
Thank you for your honest and positive review.
Fantastic experience: I’ve had such a great experience at Bonhomme Village Apartments. The staff are professional, friendly, and always make you feel welcome—they even greet residents by name. They take the time to answer questions thoroughly and are quick to help whenever something comes up. I also appreciate the little touches, like free coffee in the office, that make it feel like a true community. It’s clear they care about the residents here.
Hi Vanessa,
Thank you so much for sharing your experience at Bonhomme Village! We’re thrilled to hear that you feel welcomed and supported by our team. Our goal is to create a true sense of community, and it means a lot to know that the little touches and personalized service make a difference. We truly value having you as a resident and look forward to continuing to provide you with a great living experience!
Negative experience: Do not rent here. They will find a way to charge you for something. Management is useless. Find somewhere else!!! Outdated everything. High bills. Apartments do not cool down. Outdated appliances. Dishwasher does not work, they will not replace it. Cracks all over the walls. Avoid this place like the plague. They will change your contract on you at any moments notice.
Hello Emina,
We're sorry to hear you're unhappy with your experience. While we strive to provide quality service and clear communication. Please contact our office with any concerns.
Negative experience: ….Currently resident…They only take you to the show room apartment which they keep that building tiptop. Power washing done to first and second level, but not third floor. You would think inspections would be done by management, but of course it’s just the job. Wasp nest are out of control and All you can do is put a ticket in and hope someone responds. Roof nails keep falling on patio. Loose banisters and plywood. Respectfully, OK place to make a pitstop.
Hi Willie,
Thank you for your feedback. We’re sorry to hear about your concerns and want to help resolve them. Please submit a maintenance request if you haven’t already so we can address the issues directly. Your comfort and safety are important to us, and we appreciate you being part of the Bonhomme Village community.
Negative experience: sketchy and outdated, they use an AI algorithm for their pricing that changes by the day when you go to lease, outdated carpet and appliances in units, management doesn't talk to you like a normal person and lies to you, changed the move out date on our contract 1 month before we're moving out, will try to get any money they can out of you, when the electric was out for 4 days earlier this year nobody from management or the property management company said anything no emails sent to anyone making sure anyone was ok, worst place i've ever lived
Hello Elma,
We're sorry to hear you're unhappy with your experience. While we strive to provide quality service and clear communication, we understand that concerns can arise. For further assistance, please contact our corporate office at 314-721-8000.
Fantastic experience: Lived here around 2001 for a couple of years and just loved it!! Now I am back in 2025 for my memory tour.
Thank you again for taking the time to let us know how we did.
We hope you have a great day!
Fantastic experience: Living in Bonhomee Village apartment has been a wonderful experience. From the moment I moved in, the staff has been exceptionally welcoming and attentive. They are always ready to assist with any inquiries and genuinely care about the residents' well-being, creating a strong sense of community. The cleanliness of the complex is truly commendable. The grounds are meticulously maintained, and common areas are consistently kept tidy, making it a pleasant environment to come home to. It's evident that the management places a high priority on the upkeep of the property. Additionally, the residents here contribute to a friendly and inviting atmosphere. Neighbors often greet each other, fostering a sense of camaraderie that enhances the living experience. Overall, Bonhomee Village is not just a place to live; it feels like a community where you can truly feel at home.
Hi Felicia Hampton, thank you for taking the time to leave a review for us at Bonhomme Village. We're happy we could meet your expectations!
Fantastic experience: Rating: ⭐⭐⭐⭐⭐ (10/10) My husband and I had a wonderful experience living at Bonhomme Village Apartments. It’s truly one of the best apartment communities we’ve stayed in safe, calm, and full of great amenities that make it perfect for families and kids. We especially want to thank Victoria, the property manager, who made our time there so pleasant. She’s one of the kindest, most professional, and genuinely helpful people we’ve ever met. She handled every situation with care and a friendly attitude, always making sure residents felt supported and heard. We are so grateful for her and wish her all the very best in her future, people like her are rare, and we hope every property is lucky enough to have someone like Victoria. Bonhomme Village offers great value for the price and provides a peaceful, welcoming environment for people from all walks of life. Highly recommend it to anyone looking for a quality place to live with a top-notch manager!
Hi Sevwandie Mudalige, thank you for taking the time to leave a review for us at Bonhomme Village. We're happy we could meet your expectations!
Fantastic experience: One of the safe apartment for family. A partment area is excellent for walk and Gym is excellent for excercise, Tennis court & play ground for kids, clean swimming pool available. Overall excellent apartment and its my 2nd year in this beautiful apartment.
Hi Cb Singh, thank you for taking the time to leave a review for us at Bonhomme Village. We're happy we could meet your expectations!
Negative experience: Do what you will with these pictures.
We are disappointed to learn of your experience here at Bonhomme Village, but will take this opportunity to improve.
Negative experience: Very warm welcome to an overpriced bungalow. I was never shown the actual unit to be leased. I was given keys to an out dated unit. Out dated appliances and old blown fuses leaving a horrible fishy odor. Very nice lay out but very old fixtures and features throughout.
Hello Katrina,
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. At Bonhomme Village Apartments, we strive to provide a positive living environment for all our residents, and your comments will help us identify areas for improvement.
We regret any inconvenience you experienced with the condition of your unit or its features. Our goal is to ensure each apartment is in the best condition possible, and we’re always working on upgrades and improvements throughout the community.
Thank you again for your time and feedback. We wish you all the best in the future.
Fantastic experience: Nice community ! Awesome staff !!
Hi Ganesh,
Thank you for the positive review and high star rating.
Negative experience: Went on a tour and decided to not rent here due to the fact they use AI algorithmic pricing with no possibility for human negotiation. The rent price changes by the day and spiked over $300-$400/month between when I first looked at their units and when I finally went on the tour. The units and property look great, but I would not trust any business using this pricing algorithm. Also, Yardi, the rent-setting software this place uses, is currently being sued for illegally inflating rent prices. The DOJ and FTC are also investigating abuses of AI algorithmic pricing in housing, medicine, airlines, and other industries. It may not bother you, but I prefer to do business with humans.
Fantastic experience: Lived here for 12 months and enjoyed it very much. The gym is very well equipped, the maintenance team is friendly and does a great job, the pool is amazing in the summer time, and special shoutout to Lexie the leading consultant. She does outstanding work and was always a friendly face to say hello to.
We appreciate your positive review about your recent experience with us!
Fantastic experience: I’m blown away by how amazing every single team member is at this property. I’ve lived here for a year and everyone in the office is incredibly kind. On top of that- maintenance is so responsive. Today, I placed a work order about a storm grate that got clogged and the maintenance team had it completely fixed within the hour. This is the perfect place to call home!
We appreciate your positive review about your recent experience with us! We appreciate your kind words and thank you for noticing :)
Have a wonderful weekend!
Fantastic experience: This is a beautiful and well-maintained property. The management facilitated a seamless move-in. Especially, Lexie is friendly, welcoming, and very professional. We received quick responses to all our queries. The maintenance staff was super helpful and provided prompt service. Our apartment is cozy, with a great view from the windows. Our experience so far has been great!
Prabha Amarasinghe, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bonhomme Village.
Fantastic experience: I have lived here for a full year and am sad to leave. No pests, responsive maintenance, lots of children having fun in the little Greenway between rows of apartments. The community has a swan that just landed here one day and lives here now. Gym is always clean. Only thing I would say is there have been a couple car break-ins so don't leave valuables in your car, but that's par for the course anywhere in Olivette.
Hi Ysa, thank you for the positive review and we're sad to see you leave.
Positive experience: Very high end rent for low end amenities. Staff is very kind but there are zero frills and many headaches due to zero investing in upgrades, appliances (specifically AC & dishwasher) and improvements.
Hi Mary, Thank you for the kind words on the staff. We appreciate your feedback on the upgrades and will take into consideration for future improvements.
Fantastic experience: Community is beautiful, well maintained and has many indoor / outdoor activities. Leasing team is courteous and are easy going. This community is attached to one of the best school district in St.Louis (Ladue). Easy access to grocery, hospitals and other places.
Hi Jeena! Thank you so much for your review! Bonhomme Village is indeed a beautiful place to call home, especially in the fall!
Fantastic experience: Sara in the leasing office was very kind and helpful!
Hi Sabrina, thank you so much for the positive review!
Fantastic experience: I highly recommend Bonhomme Village Homes. It's very peaceful and my home has a great view, the property is well maintained. From the office staff to the maintenance department are both part of a great support system. - From a verified resident on ApartmentRatings
Hi! Thank you ver the positive review!
Fantastic experience: I have lived in a few complexes in Missouri and Texas and this community and staff by far has exceeded my expectations. From day one Sara went above and beyond and has been super helpful & quick to respond to all of my questions throughout the move in process. I highly recommend this property.
Hey there, thank you for kind review!
Fantastic experience: Beautiful apartment, very quiet and nice neighborhood. Management is very capable - Sara Thomas in particular is always very helpful and responsive to questions or concerns.
Fantastic experience: I had such an amazing experience with Sara as she did go through everything very thoroughly with me and was so patient with us through the whole process and did everything she could to get us into something we really liked. Highly recommend this place!
Hi Amy, thank you for the kind review about our team!
Fantastic experience: Sara made this move in experience such a easy and comfortable one. Thank you all for being so helpful!
Hi Isaiah, thank you for the great review!
Fantastic experience: I work in the apartment industry, and it is not easy to find a place that can live up to my high standards. Bonhomme Village not only is maintained well and a great property to live at, but the office staff will make you stay alone! They are wonderful, and super helpful. I couldn't be more pleased with my stay! Thank you so much!
Thank you Kay for the great review!
Fantastic experience: I love living here. Everyone from the staff, who are very helpful, to the maintenance team, who are timely and knowledgeable, has made my experience here great! This is a safe area, well-lit, and central to everything within 15 minutes... I love that this feels more like a neighborhood, than a stuffy concrete apartment complex.
Thank you SaraRachel Thomas for the 5-star rating!!
Fantastic experience: Adara was really helpful in getting us approved for the apartment. She was very professional and nice. I’m looking forward to making this my new home!
Hi Karin! We are so excited to have you guys apart of our community soon! I am glad to hear you have had a positive experience so far!
Fantastic experience: This is a wonderful place to live and the leasing agent Sara was very friendly and helped give me a great experience!
Hello Scott! Thank you so much for your positive review! We are happy to hear you are pleased with our services!
Fantastic experience: Just a brief review of our new maintenance man, Tim. He is a great addition to the staff! Very professional in all respects, knowledgeable, efficient and courteous. Responds quickly to requests for help, and we always say hello when I see him anywhere in the complex. He is just another example of why I am so happy to live in Bonhomme Village. Thank you Tim, John Keithley
Hello Mr. Keithley! Thank you so much for taking time to leave such a great review about Tim! We love that you are so happy to call Bonhomme Village home!
Fantastic experience: The property is kept neat and clean. The office staff are extremely friendly and informative. Thank you all for being professional and helpful. You're awesome!
Thank you for leaving a review! Bonhomme Village is a beautiful place to call home and we are happy to hear you have had a great experience so far!
Fantastic experience: The manager and it's staff here is extremely nice, helpful and informative. I've learned a lot about the property while I was apartment shopping, and they were kind and professional.
Thank you so much for your kind words! We strive for excellence here at Bonhomme Village and love to hear you had such a positive experience! We hope you can call Bonhomme Village home one day!
Fantastic experience: Very friendly and welcoming staff from the manager, to the leasing agents, to the maintenance personnel. Very clean space with a beautiful view from the windows and deck. There were a few extra fees upon move in that I wasn't charged at my previous locations (admin fee/inspection fee) but you can't beat the location and price. Also, no security deposit (which the last leasing company I rented from took 4 months to return). Clean pool and newly paved tennis courts, as well as a sand volleyball area and a basketball court. Definitely the friendliest and best apartment complex I've lived in!
Hi Sean! Thank you so much for this lovely review! It was such a pleasure meeting you and Andrew and we are so excited to have you apart of our community! Please let us know if you ever need anything!
Negative experience: Recently, the maintenance is extremely slow. If you kitchen sink is clogged, they may tell you to wait for 2~3 days. If the oven is not working, they will tell you to wait for ~1 wk. If the bathroom has a problem they will never bother to come to check the problem. Be careful before you move in if you expect a reasonable maintenance.
Hi, we appreciate your feedback. Our maintenance teams work diligently and aim to respond to work orders within 48hrs. You can file a maintenance request in the RentCafe Resident app or by calling the office. If you ever have any immediate concerns or issues, please call our 24-hour emergency maintenance number at 314-997-7900 and follow the voicemail prompts. If you are currently still experiencing issues in your apartment, please email me directly so we can make this right with you at [email protected]!
Fantastic experience: I'm in the process of moving from Florida to these apartments in Missouri, and the assistant manager, Neha, has been so helpful. She took pictures of the actual unit and went above and beyond when it came to her customer service skills and answering all of my questions. This was beneficial for me since I'm moving from out of state and am unable to visit properties in that area. Will update this post after moving in.
Fantastic experience: Cozy village, Excellent service , I really had a good stay. Terez was awesome
Positive experience: 1) An APT assistant manager is unkindly to residents. 2) A manger is not available in business hour mostly, but she is very nice to all. 3) All rooms are drafty. 4) Very weird renew policy in every year
Negative experience: My motorcycle stolen from this apartment complex, after being recovered by the police apartment had a tree fall On it. I had to pay for it!!! The staff moved me from my parking spot because the Neighbor did not know how to park and took up half of my spot , and I was the second person that they moved because of her! So instead of moving her, I was moved! Over priced!!! $1300 for a apartment that should only be $900 or less!!!
We apologize for the issues you experienced at Bonhomme Village. We do understand your frustration with your vehicle, as that storm caused damage to many people's property throughout St. Louis. However, we cannot control the weather and unfortunately, we cannot disregard the breaking of the lease and the pet damages to the apartment. Thank you for sharing your experience.
Negative experience: We moved into Bonhomme and were ecstatic, under the belief that we were getting a bargain for the location and the quality of the apartment. We didn't understand, at the time, that the nice appearance of the apartment and apparently just living in Olivette were justifications the property management company uses to overcharge on rent. When we looked just down the street, a comparable apartment unit was going for several hundred a month less, and this is after we received several discounts already for my wife's place of employment(part of how we got charmed). Even accounting for the high rent cost, though, we could have managed - if not for some changes in my wife's life which required her to take a steep pay cut. This impacted our ability to make rent on time, which I explained immediately to the company representative in hopes of making an arrangement. I wasn't seeking to pay less rent, just to pay rent on a different day, because it would work out much better and I was unable to negotiate my income to land on a different day. I was told this was impossible, and the representative who worked the desk seemed utterly disinterested in our problems. I advised them that if we can't make any kind of arrangement, I may have to pay late some months, and I was told that I'd just be charged late fees each and every time - even if they were told well in advance. So I struggled to make it work anyway. It was very stressful, and one month I had to pay late and asked for some kind of arrangement again - this time, I was advised(by the same bored woman at the front desk) to ask churches for help. She even referred us to soup kitchens. So let me make this clear: this company expects churches to subsidize your rent before they will consider the smallest possible concession for you. I was not about to take resources from people in worse straits than myself just to meet this company's ridiculous bureaucratic preferences, so we had several months where we -barely- got by. My wife and I got married during the year we were at Bonhomme, and even with a month's advance notice that we'd like to pay late in order to accommodate the wedding, we were hit with late fees anyway. Then, when we were blessed to find a cheaper place to live with equivalent quality and a better location, we left earlier than the date we agreed on the contract, and we were given a new contract that listed we would pay a little over $100 for the last few days. We agreed to that amount. A few days before we left, the same bored woman called us up and explained that, due to 'utilities being billed late,' we would be charged an additional $120 or so dollars. Despite this explanation of being 'billed late'(and that was the only explanation given, rephrased in a couple of equally meaningless ways), we were okay with this and paying that was no problem. Yet, when we finally left, we were hit with several hidden fees that were never explained to us, which doubled the amount. I even have a recording, on my phone, of this SAME bored woman explaining that we would owe XXX amount when we leave, and then literally days later it jumped up by a few hundred with no real explanation given. At this point I was just accepting this and told them that, as they KNOW, it is easier for me to pay some things at the middle of the month and THEREFORE, I would be paying that in a week and a half's time from the time of the notice. The woman said it would go to collections anyway. As luck would have it, though, I received a promotion at work, and I actually could pay the amount owed just a few days after it was due. I went to their ridiculous website to make this payment, and learned I was locked out of the system already. I then called them, and left several messages, explaining that I have the money and can pay them. No response calls, because of course they had already sent it to collections. They were never interested in just talking to me like a person, they are solely after your money. I was never trying to pay less, just meet my non-negotiable student loans and still live there.
Hi Daniel, thank you for the review. We understand that your wife’s pay cut combined with your wedding expenses caused issues with being able to afford your rent, however, we must treat residents equally and we explain clearly the lease and rent payment process upfront so as not to leave residents unaware of fees that may arise from late or non-payment of rent. We were sympathetic with your situation as best we could be without breaking fair housing rules and your lease agreement, offering multiple options including transferring to a different Mills location with lower rent prices and lease termination adhering to your lease agreement. Our rents are based on the market value and are charged fairly based on location, size, quality, amenities and are comparable to others in our same market. Our move-out letter states that the charges are an estimate, as they do not account for damages that have been caused to the apartment or final utility charges that are billed after move-out. All residents are also entitled to be present at the move-out inspection to get a better estimate of charges. Additionally, no keys were turned in or last month's pro-rate paid before move-out. Our letter also clarifies that any amount that was not paid before or at time of move-out that is sent to our 3rd party company is not automatically in collections. All residents have 30 days to pay all final money owed before anything is actually in collections or affecting any credit reports in any way. We are sorry if any of that was not understood and thank you for reaching out so we could clarify. Thank you.
Fantastic experience: Very friendly staff and perfect location right next to my work at Monsanto
Thank you for sharing your experience. We appreciate having you as a resident at Bonhomme Village!
Fantastic experience: I enjoyed my stay here. I would like to oneday return. The landscaping is so beautiful, I found it calming. I never heard any of my neighbors, no noise at all. The staff are very professional and exceptionally friendly. I've lived in different places but this is the one place I would claim as my home.
Leave your opinion about Bonhomme Village Apartments:
Bonhomme Village Apartments appears in the following listings:
Other real estate agencies you might be interested in
Properties By G. Le' Roi
Show + Sell STL - Compass Realty Group
The Tash Agency
Empowered Homes
The Gellman Team
Community Managers Associates, Inc.
SF Shannon Real Estate Management LLC
Efthim Company Realtors
The Laura MacDonald Team with Coldwell Banker Gundaker Realtors of Town and Country
Garcia Properties
Add your real estate agency to our directory for free
If you manage a real estate agency and want to appear in our guide, send us your company information and you can appear completely free of charge.