Neighbors & Associates, Inc.
Neighbors & Associates, Inc. is a premier, full-service real estate and property management firm proudly serving the greater Benson, North Carolina area, including Johnston, Harnett, Cumberland, Sampson, and Wake Counties. With over a decade of industry experience, our dedicated team of professionals is committed to a singular mission: maximizing investment returns for property owners while ensuring a seamless, hassle-free experience for tenants.
Whether you are an institutional investor, a single-property owner, or a homeowner association board member, we tailor our services to meet your unique needs. Our comprehensive property management solutions cover every aspect of rental operations, from rigorous tenant screening (including credit, background, and employment checks) to maintenance coordination, rent collection, and financial reporting. We leverage an in-house maintenance team and advanced marketing strategies—including premium listings on Zillow, Trulia, and our high-traffic website—to minimize vacancy rates and maximize your rental income.
For homeowners associations, we simplify community management by handling dues collection, vendor coordination, bylaw enforcement, and detailed financial reporting, allowing your board to focus on governance rather than administration. For prospective renters, we offer a curated selection of apartments, single-family homes, condos, and townhouses across desirable locations like Benson, Clayton, Dunn, Garner, and Smithfield.
At Neighbors & Associates, Inc., we pride ourselves on being reliable, honest, and responsive. Our 24/7 online portals for both owners and residents provide transparency and convenience, while our local market expertise ensures that your property remains competitive and profitable. Contact us today to discover how we can protect your investment and elevate your real estate experience.
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-13h
- saturday: (closed)
Photos of Neighbors & Associates, Inc.
Our comment from ImmoNetwork about Neighbors & Associates, Inc.:
Comprehensive Property Management and Marketing
Neighbors & Associates, Inc. stands out as a full-service real estate and property management firm based in Benson, North Carolina. With over a decade of experience, the company specializes in managing a diverse portfolio of properties, including single-family homes, apartments, condos, and HOA communities across Johnston, Harnett, Cumberland, Sampson, and Wake counties. Their comprehensive service model is designed to maximize investment returns for owners while providing tenants with a seamless rental experience.
The agency leverages advanced digital marketing strategies, ensuring high-quality listings on platforms like Zillow and Trulia to minimize vacancy rates. Clients appreciate the transparency and integrity of their operations, which are supported by 24/7 online portals for both owners and tenants. This commitment to modern technology allows for clear financial reporting and immediate access to account details, fostering a relationship built on trust and efficiency.
Dedicated and Responsive Team
The human element is perhaps the most praised aspect of Neighbors & Associates. Clients frequently highlight the professionalism and approachability of specific team members, particularly Rebecca Neighbors, William Neighbors, and Mary Beth Rhodes. Tenants describe Rebecca as extremely responsive and down-to-earth, noting her ability to handle maintenance requests and leasing inquiries with speed and care. For landlords, William’s deep local knowledge and contractor connections are cited as invaluable assets that simplify the preparation and marketing of properties.
- Tenant Support: Many reviews praise the office staff for being polite, helpful, and eager to assist with any issue, creating a welcoming environment for residents.
- Leasing Assistance: First-time renters and buyers often mention agents like Mary Beth Rhodes, who provide patient, detailed guidance throughout the process, reducing stress and building confidence.
- Quick Resolution: The ability to address maintenance and leasing questions promptly is a recurring theme in positive feedback, with tenants feeling valued and heard.
Efficient HOA and Administrative Services
For homeowners associations, the agency provides robust administrative support that simplifies complex governance tasks. Lauren Pope, the HOA administrator, has received specific acclaim for her efficiency and clear communication. Homeowners note that she makes the architectural review process straightforward, often providing editable digital forms that facilitate easy submission via mobile devices.
By handling fee collection, regulatory compliance, and vendor payments, the team allows HOA boards to focus on community governance rather than administrative burdens. Clients appreciate the proactive communication and the timely approval of projects, which has even enabled some homeowners to take advantage of vendor discounts due to the speed of the process.
Why Clients Choose Neighbors & Associates
Ultimately, the agency’s strength lies in its ability to blend professional expertise with personalized service. Whether through William’s strategic market insights or the maintenance team’s prompt action, clients feel their interests are prioritized. The combination of fair pricing, honest dealings, and a friendly local team makes Neighbors & Associates a recommended choice for those seeking reliable property management or real estate services in the North Carolina region.
Neighbors & Associates, Inc.: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,0 out of 5 from 58 reviews
Fantastic experience: Great property manager. Very responsive to our needs and issues. Anytime we've had a problem, they've responded almost immediately. Any person we've dealt with has been super polite and friendly. Looking forward to many years to come
Thank you so much for your wonderful five-star review! ⭐⭐⭐⭐⭐ We truly appreciate you taking the time to share your experience. It means a lot to our team to know that we were able to provide you with great service. We’re grateful to have you as a resident and look forward to continuing to serve you!
Fantastic experience: Very nice office staff
Negative experience: Awful experience terrible service. Gave us the run around while also lying about there whereabouts if you deal with them directly good luck they have no type of respect or attempt to act as if they care
Thank you for your review. However, due to the generic nature of the review, I am unable to determine what this is in reference to. Please call our office at 919-701-2854 and I will be glad to speak to you concerning your experience. Our office hours are M-Th 9am to 5pm and Friday 9am-1pm.
Kindest Regards,
Rebecca Neighbors
Property Manager
Positive experience: Helpful
Negative experience: The new rental homes in Dunn, nc on Middleton st are awful. They have major ant and mold issues as well as having poor response to maintenance requests. Layout with closet in the bathroom is atrocious. Would not recommend if you have any other options available.
We apologize to learn about your negative experience. We take your concerns seriously and are committed to resolving this. Please contact our office directly at 919-701-2854 or email us at [email protected] so that we may discuss this further and find a solution. We appreciate you bringing this to our attention.
Positive experience: Friendly, local leasing agent, easy to work with, informative. Rebecca was the best.
Fantastic experience: This HOA Admin Group is the best that I've had to communicate and coordinate with. My contact was/is Lauren Pope, and she is great. She made the somewhat cumbersome process of getting architectural approval easy. My office wasn't set up yet to print, scan, and forward documents. Lauren sent an editable request form that allowed me to use my small tablet and phone to submit the request forms and all necessary attachments. We communicated by email. Her requests for additional specifications & submissions and her responses to my questions were quick and concise. Lauren and the ARC committee were the easiest that I've work with. I received approval for 2 projects within about 2 weeks. Their timely approval allowed me to take part in a special discount from the vendor of my projects. This HOA is new to our community, but so far, I'm impressed.
Thank you very much for the wonderful review. While sometimes there are delays out of our control, our staff works diligently to try to answer requests as soon as possible. If we can help in the future don’t hesitate to reach out!
Fantastic experience: I highly recommend Neighbors & Associates. We started renting a home through their company back in October of 2024. I can’t speak highly enough of Rebecca she’s been wonderful through the entire process. She helped us find a home extremely quickly. We have had to have a few repairs done on the home and she’s been so great through that process also very attentive and extremely quick to respond and have the issues taken care of. Give them a call you will not regret it.
Thank you for the wonderful review!
Fantastic experience: Rebecca Neighbors is amazing! Wonderful lady who stuck with me and my family for over 5 years. She is like no other, real, down to earth, and willing to go the extra mile to lend a helping hand or word of advice. God will bless you Rebecca for all you do!
Thank you for taking the time to give us a review! If we can be of any assistance in the future, please reach out to us!
Fantastic experience: Rebecca was awesome!! . I knew nothing about this process going in. Rebecca answered all my questions, important and not so important ones. She was easily accessible day or night, She offered professional and personal advice which was very helpful. She understood our goals and helped us reach them. If I ever need a real estate agent in the future she will definitely be my first choice. THANK YOU REBECCA !!
Fantastic experience: Rebecca is awesome to work with!!
Fantastic experience: Muy buenas personas si hablas bien con ellos sobre qué necesitas ellos vienen Ayudarte muchas gracias Rebbeca por el refrigerador ahora mi despensa cabe bien y tengo muchas aguas frías ☺️😂
Negative experience: Application fee is $75, nonrefundable and it’s a chance you won’t get the property.
Fantastic experience: Wonderful people and excellent service for everything, anytime, 24/7. Great experience!
Positive experience: Friendly
Negative experience: If at all possible avoid dealing with this company for rentals. If you never have to interact with them then you will have a great experience. This company is the definition of "Bless your heart" in the south and that's the way they act. They are the kind of people that will tell you to have a good day while serving eviction papers with a smile and telling you how cute your family is. Maybe it depends on the owner of the house but honestly I don't think so because Rebecca in charge of rentals is a pure nightmare to deal with.
Negative experience: Lived in one of their houses in Benson. Found mold growth in the house. Told them about it during an inspection. Maintenance guy told me "I'm more concerned about replacing the windows than the mold right now." 6 months later they did another inspection and complained about the yard maintenance then I asked them about fixing the mold problem. They said because I didn't notified them in writing they had no knowledge of it. I hired an inspector of my own. The measurement of mold per cubic meter was 115000 spores per meter. The average house has 800 spores per meter. I got out for health purposes. They're still charging me for the following month.
Fantastic experience: I could not speak more highly of this company and William Neighbors specifically. He worked extremely hard to help prepare our property for the market. His knowledge of the area and connections with contractors made the process so much easier. From start to finish we felt he truly had our best interest in mind. He was quick to respond to questions and helped us navigate several problems that arose with potential buyers. I would not hesitate to use his services or his company again in the future.
Fantastic experience: Very nice and make time to address any issues
Fantastic experience: My wife and I have worked with William to purchase and sell properties over the past few years. He was very knowledgable about the housing and real estate markets and made the buying & selling process smooth and stress free. Highly recommended to anyone buying or selling a home!
Fantastic experience: Friendly
Fantastic experience: Very dependable, honest people. Great rentals at reasonable prices.
Fantastic experience: Very responsive
Fantastic experience: Excellent group of people here. I would recommend them to anybody looking to rent or buy.
Fantastic experience: Mr. Neighbors and Glen have both been great! Particularly grateful for Mr. Neighbors.
Fantastic experience: Just bought a home in Benson. Mary Beth Rhodes was my agent. I can't begin to tell you what an incredible job she did! She's so nice, helpful, knowledgeable and treated me like I was something special ...I could not ask for a better agent. I completely trusted her to help me through the home buying process and she always took the time to explain things that I was clueless about...even talking to me to make sure I wasn't stressed and was comfortable with the process. I encourage anyone that is interested in buying a home to stop by Neighbors&Associates and see Mary Beth! I have never felt more confident in a person than I am with her! You will not be disappointed! If I ever need an agent again, you can bet I will use Mary Beth!
Thank you very much for taking the time to give us a review. Mary Beth is one of our most experienced agents, and I am glad that you were satisfied with her performance. If we can ever help in any way in the future don't hesitate to reach out to us.
Fantastic experience: Best rental management company I've worked with as a tenant. They are always professional, courteous, and prompt! When you have an issue, they get it fixed ASAP.
Fantastic experience: This is THE best company ive worked with, from being friendly and nice getting things done quickly and just being proactive with their customers. I would definitely work with them again as well as recommend them to everyone i know. They work with you and they got us in to a home that we fell in love with. Also i love that you can go view the homes yourself it gets rid of the pressure that people normally feel when the owner or realtor is there. If i could give more then 5 stars i would. Absolutely loved working with them.
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