CAS, Inc.

Thank you for taking the time to share your feedback. Our accounts payable process is designed to take much of the day to day work of managing vendor payments off the Board, while keeping everything properly tracked and documented.

We understand that every community is different and there are times when the normal process may need some flexibility. We will continue to work with the Board to accommodate the needs of the community.

We appreciate the feedback and look forward to continuing to work with the community.

Thank you so much for taking the time to share this! We're thrilled to hear that Daryn has been so helpful in getting you settled into the neighborhood. Providing a welcoming and positive experience for our homeowners is something we strive for, and we're glad Daryn made such a great impression. We'll be sure to pass along your kind words. Thank you for being part of the community!

Thank you for your kind review! We are delighted to hear that Rose provided you with excellent service. We take great pride in our team and their commitment to professionalism, responsiveness, and customer care.

We appreciate your feedback and will be sure to share your recognition with Rose. Thank you for allowing us the opportunity to serve you and your community.

Thank you for your kind words and for taking the time to leave a review. We truly appreciate the opportunity to work with you and are grateful for your recognition of Allison, Shannan, and the entire CAS team.

Providing professional, responsive service is something we strive for every day, and it's always rewarding to hear when our efforts have made a positive impact. We look forward to continuing to serve you and your community.

Thank you again for your support!

Thank you for taking the time to share your perspective. We understand that community issues can be frustrating, particularly when there are strongly held opinions regarding Board decisions and community governance.

It is important to clarify the role of a management company in a North Carolina homeowners association. Management companies are contracted by and serve at the direction of the elected Board of Directors. We do not create association policies, vote on community matters, determine insurance requirements, appoint board members, or decide the outcome of membership actions. Those decisions are made by the Board or the membership in accordance with the Association's governing documents and applicable North Carolina law.

Regarding the Master Insurance Policy discussion, management's role was limited to providing information and facilitating the Board's review process. The ultimate decision rested solely with the Board of Directors, and the Board exercised its authority by voting on the matter during a duly called meeting.

Similarly, any member meeting, recall effort, petition, or vote must comply with the Association's governing documents, procedural requirements, and legal obligations. When questions arise regarding legal compliance or potential liability, management has a responsibility to advise the Board to seek legal guidance and to ensure that actions taken by the Association follow the advice of qualified legal counsel. This is not an effort to prevent homeowner participation, but rather to protect the Association and ensure that all parties' rights are preserved throughout the process.

We recognize that not every homeowner will agree with every Board decision or procedural outcome. However, our commitment remains the same: to provide professional administrative support, facilitate communication, and assist the Association in operating within the framework established by its governing documents and applicable law.

We encourage homeowners to remain engaged, attend meetings, communicate with their elected Board members, and participate in the governance process. Constructive involvement from homeowners is an important part of a healthy community.

Please don't hesitate to continue to communicate frustrations with us directly, as we would be so happy to help in any way that we are able. We are always available at [email protected].

Thank you for taking the time to leave us a positive review. We truly appreciate your business and the opportunity to work with you, and we look forward to building a lasting relationship.

Thank you for taking the time to share your feedback. We are thrilled to hear that Daryn was able to assist you and your family with the barcode and entry process. Providing a smooth and welcoming experience for residents and their guests is always our goal, and it's wonderful to know that Daryn's efforts made a positive impact.

We will be sure to pass along your kind words and recognition. Thank you again for your support and for being part of the community!

Thank you for sharing your experience. We are glad to hear that Scott responded promptly to your email and was able to quickly resolve the issue with your pool access. Even though the fob number provided was incorrect, Scott worked to identify the problem and update your access so you could enjoy early pool entry without unnecessary delay.

We appreciate your feedback and will be sure to pass along your kind words and recognition. Thank you for taking the time to acknowledge Scott's responsiveness and commitment to helping residents.

Rose IS phenomenal! We don't know how we would do it without her!

Thanks for taking the time to offer kind words

Thank you for your kind feedback. We are delighted to hear about your positive experience with Daryn. Her professionalism, helpfulness, and friendly approach are qualities we greatly value, and it is wonderful to know that she was able to clearly explain the vehicle barcode process and provide guidance on the next steps once your permanent license plate arrives.

We appreciate you taking the time to recognize Daryn's efforts. Team members like her make a meaningful difference in the resident experience, and we are fortunate to have her as part of our team. We will be sure to share your comments with her.

Thank you for your feedback! We are pleased to hear that you had a great experience and that Scott C was able to assist you. His willingness to help and commitment to providing excellent service are truly appreciated.

We will be sure to share your kind words with Scott. Thank you for taking the time to recognize his efforts and for being a valued member of the community.

Thank you for the feedback! We’re glad to hear Rose and the team were so helpful. We appreciate you taking the time to share this and will pass along your kind words.

Thank you for sharing your experience. We’re very glad to hear that Erica Whitaker provided such thorough and responsive support, and took the extra step to loop in the contracting team to ensure you received a complete answer. It’s also wonderful to know your experience working with her since 2021 has consistently been positive.

We truly appreciate you taking the time to recognize her efforts, and we will be sure to pass along your feedback to Erica and leadership.

Thank you for the 5-star feedback! We’re glad to hear Scott C was able to handle your form request efficiently. We appreciate you taking the time to recognize his help and will be sure to share your kind words with him.

Thank you for the great feedback! We’re glad to hear Scott C. continues to be helpful, professional, and responsive to your emails. We appreciate you taking the time to share this and will pass along your kind words to him.

Thank you for your recommendation and kind feedback! We’re so glad to hear that you’ve had a positive experience with CAS and that Scott C. has been such a helpful and resourceful manager. It’s especially meaningful to hear that his support has helped foster a stronger sense of community in your neighborhood.

We truly appreciate you taking the time to share this and will be sure to pass along your comments to Scott and the team

Thank you for your feedback! We’re glad to hear Scott consistently provides prompt and courteous responses. We appreciate you taking the time to share this and will pass along your kind words to him.

Thank you for your feedback! We’re so glad to hear you’ve had a positive experience with CAS and excellent customer service so far. It’s especially great to know Rosemarie Ducos has been such a strong support for you.

We appreciate you taking the time to share this recommendation and will be sure to pass along your kind words to her and the team.

Thank you for sharing your feedback! We’re glad to hear Scott C. was able to quickly and kindly help you get set up for pool access this summer. We appreciate you taking the time to recognize his support and will pass along your kind words to him.

OH NO! That's a tough incident to start your day off with!

Thank you for sharing your experience. We’re glad to hear that Daryn Lee was able to assist you quickly and guide you through the mailbox post replacement process, especially after an unexpected early morning incident.

We appreciate your feedback and are pleased she could help make the process smoother for you.

Thank you for your kind feedback. We’re so glad to hear that Daryn Lee has been such a fantastic and valued asset to your community.

We truly appreciate you taking the time to share your experience and will be sure to pass along your appreciation to her.

Thanks for the kind words for Scott, Alexis! He is great, isn't he? We are so lucky to have such a fantastic manager on the CAS team

Thank you for your feedback and for your service on your HOA board. We’re pleased to hear that Karl Hovey’s guidance and support have been valuable to your community.

We appreciate your recommendation and are grateful for the opportunity to support your Board and community.

Thank you for sharing your experience. We’re glad to hear that Summer was able to respond quickly and professionally to support your home closing needs.

Timely communication and efficient service are especially important during a closing process, and we’re pleased she was able to help get everything completed smoothly. We appreciate your feedback and wish you all the best in your new home.

Thank you for your kind feedback. We’re so glad to hear that your manager has been doing a fantastic job supporting your community and managing the many requests and communications that come her way.

Her ability to stay organized and responsive in a fast-paced environment is something we value greatly, and we appreciate you taking the time to recognize her efforts.

We’re glad to hear that Karl Hovey has been a strong support to your Board through his professionalism, courtesy, efficiency, and experience. Working with Boards made up of diverse perspectives requires clear communication and steady guidance, and we’re pleased to know his efforts have helped support your community effectively.

Thank you for taking the time to share your experience and for your long-standing service on the Saratoga Orchard Park HOA Board. We truly appreciate your feedback.

Thank you for your kind words, Joyce! We are so happy to have her on the CAS team!

Thank you for sharing your experience. We’re glad to hear that Daryn Lee was able to assist you and your husband during your home purchase process in Governors Club.

It’s great to know her support with questions, forms, and information helped make things easier during such an important step. We truly appreciate your feedback and wish you all the best with your new home.

Thank you for taking the time to share your experience. We’re so pleased to hear that you had another wonderful interaction with Daryn Lee at the Gov Club POA building.

Her kindness and helpful approach are greatly valued, and it’s always rewarding to know she continues to make a positive impression. We appreciate your feedback and will be sure to pass it along.

Thank you for sharing your experience. We’re so glad to hear that Scott was able to provide such outstanding support and help resolve everything you needed during your visit.

It’s great to know his patience, guidance, and friendly approach made the process smooth and positive for you. We truly appreciate your kind words and will be sure to pass along your feedback to him.

Thank you for taking the time to share your kind feedback. We’re delighted to hear that Daryn Lee has been so helpful and professional in supporting you and your family at Governors Club.

Her knowledge, courtesy, and commitment to service are qualities we value greatly, and we’re pleased to know they’ve made a positive impact on your experience. We appreciate your recognition and your trust in our team.

Thank you for the wonderful feedback. We are grateful to have Scott C. on our team and are glad his pride, efficiency, and positive spirit continue to make such a meaningful impact on your community. At CAS, Inc., we know strong community operations start with dedicated professionals like Scott. We appreciate your kind words and will be sure to share your recognition with him.

Thank you so much for your kind review and recommendation of Scott C. at the clubhouse. We’re delighted to hear he is incredibly responsive and consistently delivers high-quality service!

Thank you so much for your kind review and for sharing your experience with our team. We’re glad to hear communication has been easy, clear, and that you’ve consistently received prompt responses whenever issues arise.

Thank you so much for your kind review and for sharing your experience working with Scott. We’re glad to hear he has been extremely professional and prompt in his communication regarding your concerns.

Thank you so much for your thoughtful review and for sharing your experience working with Erika. We’re glad to hear she responded quickly to your email, understood your needs, and provided a clear plan for resolution in the same communication.

We truly appreciate your kind words and are proud to have team members like Erika who are courteous, responsive, and professional!

Thank you so much for your thoughtful review and for sharing your experience working with Erica at Salisbury Crossing HOA. We’re glad to hear your interactions have been productive and that you feel she works hard to support your community, even while navigating challenging issues.

We truly appreciate your kind words and recognition of her efforts. Thank you again for taking the time to share your feedback.

Thank you so much for your kind review and for sharing your experience working with Scott C. We’re glad to hear he returned your call promptly and was able to offer creative alternatives to help with your last-minute venue change for a birthday celebration.

It’s wonderful to know his support helped save the weekend, and we truly appreciate your feedback. We’re proud to have team members like Scott who are dedicated to being responsive, resourceful, and helpful when it matters most. Thank you again for taking the time to share your experience!

Thank you so much for your kind review and for sharing your experience working with Rose Ducos. We’re delighted to hear she was helpful, friendly, and knowledgeable, and that she was able to resolve your issues in such a professional manner.

We truly appreciate your feedback and are proud to have team members like Rose who are committed to providing excellent service and support.

Thanks again!

Thank you so much for your kind review and for sharing your experience working with Scott. We’re glad to hear he has been helpful, considerate, kind, and highly responsive.

We truly appreciate your feedback and are proud to have team members like Scott who are dedicated to providing attentive and reliable support. Thank you again for taking the time to share your experience!

Thank you so much for your kind words. Scott IS great!

Thank you so much for your kind review and for sharing your experience working with Scott C. We’re delighted to hear he has been such a pleasure to work with and consistently provides helpful support and detailed information when questions come up.

We’re proud to have team members who are committed to being responsive and informative, and your feedback means a great deal to our team.

Thank you so much for your thoughtful review and for sharing your early experience as a new property owner in a CAS-managed community. We’re thrilled to hear everything has been going well so far!

We’re especially glad that Rose Ducos was able to assist you with your questions regarding payments and setup. Providing clear guidance and responsive support during onboarding is very important to our team, and your feedback is greatly appreciated!

Thank you so much for your thoughtful review and for sharing your experience with Daryn Lee and our onboarding process. We’re glad to hear you were assisted promptly and efficiently, and that the completeness and thoroughness of the information provided by CAS, Inc. and the Governors Club POA made a positive impression.

We take pride in delivering a clear and supportive onboarding experience for new residents, and your feedback means a great deal to our team.

Thank you so much for your kind review and for sharing your experience working with Deryn Lee. We’re delighted to hear she was incredibly helpful, pleasant, and easy to work with.

We’re proud to have team members who represent the organization with professionalism and care, and we truly appreciate you taking the time to recognize her efforts. Thank you again for your support!

Thank you so much for your thoughtful review and kind words about Chris and our ARB and Compliance team. We are grateful to hear that their professionalism and support have made a positive impact within your community.

We take great pride in fostering respectful, attentive service for all homeowners, and it means a lot to know that our efforts are being recognized. Thank you again for taking the time to share your experience and for your support.

Thank you for your review and for sharing your experience working with Scott. We’re so glad to hear he has been helpful in addressing your needs within the community.

Our team is committed to providing responsive and supportive service, and we truly appreciate you taking the time to recognize Scott’s efforts. Thank you again for your support!

Thank you so much for your kind words and for taking the time to share your experience working with Chris. We are grateful to have him supporting the Governors Club community, and it’s wonderful to hear that his responsiveness and willingness to assist have made a positive impact.

Providing attentive, solution-oriented service is something our team strives for every day, and we appreciate your recognition of Chris’s efforts. Thank you again for your support!

Thank you for letting us know! We agree, Daryn IS wonderful and an awesome asset to our team!

Thank you so much for your thoughtful review and kind words about Scott. We are incredibly proud to have him as part of our team, and it means a great deal to hear that his responsiveness, professionalism, and dedication have made such a positive impact on your experience.

Providing open communication and reliable support to our communities is something we take very seriously, and we’re grateful you took the time to recognize Scott’s efforts. We truly appreciate your support and look forward to continuing to serve your community.

We appreciate you taking the time to share your experience. It was a pleasure working with you, and we’re grateful for the opportunity to support your community

Thank you for your kind review. We are so glad to hear that Scott C. has been helpful in addressing issues within the Renaissance Park community. His responsiveness and commitment to finding solutions are qualities we value deeply at CAS, Inc.. We appreciate your feedback and your trust in our team.

Thank you for taking the time to share your experience. We are glad to hear that Scott C. was helpful in guiding your ARC proposal and communicating the approval process clearly. Providing responsive support and helping homeowners navigate community procedures with confidence is an important part of the service CAS, Inc. strives to deliver. We appreciate your kind words and your trust in our team.

Thank you for your thoughtful review and for taking the time to recognize Erica Whitaker’s dedication to your community. We are proud to have team members who lead with knowledge, care, and a long term perspective when helping Boards navigate important decisions. Supporting communities like Creekside in budgeting, planning, and preserving the beauty of the neighborhood is exactly the kind of partnership CAS, Inc. strives to provide every day. We truly appreciate your trust and your kind words.

Thanks!

Thank you, Mr. Kells, for your incredibly kind words and thoughtful recognition of Erica. We are proud to have team members like her who lead with professionalism, care, and a genuine commitment to the communities they serve. Your feedback means a great deal to us, and we sincerely appreciate you taking the time to share your experience.

Thank you for the wonderful feedback. We are so glad to hear Scott has made such a positive impression! We appreciate your support

Thank you for sharing, Scott really is the best! We are happy to have the opportunity to work with your community.

Thank you so much for sharing your experience. We are delighted to hear that Scott has been responsive and helpful. His commitment to excellence is something we value greatly, and we appreciate you taking the time to recognize his efforts.

Thank you for taking the time to share your feedback. We’re glad to hear that Rose provided a professional and helpful experience! We’ll be sure to pass that along to her.

We also appreciate you bringing the delay in response to our attention. That is not the level of communication we aim to provide, and we understand how frustrating that can be. We will look into this to ensure you receive the follow-up you need as quickly as possible.

Thank you again for your patience and for reaching out. Should you have any other questions or concerns, please don't hesitate to let us know!

Thank you for your feedback! We’re glad to hear Scott has been so responsive and helpful. We appreciate you taking the time to share your experience!

Thank you for your kind words! We’re so glad to hear Daryn was helpful and provided a great experience. We appreciate you taking the time to share your feedback!

Thank you for the wonderful feedback! We’re so glad to hear Scott has made such a positive impact. His professionalism and behind-the-scenes dedication truly keep things running smoothly, and we’re lucky to have him on our team. We appreciate you taking the time to share your experience!

Thank you for your kind words! We’re so glad to hear that Scott has been a pleasure to work with. His communication and knowledge are such valuable assets, and we’re grateful to have him on our team. We appreciate you taking the time to share your experience!

Thank you for your kind words! We’re so glad to hear that working with Daryn has been such a positive experience. She truly takes pride in supporting her communities, and we’ll be sure to share your feedback with her. We appreciate you taking the time to recognize her!

Thank you for your feedback. We appreciate you taking the time to share your experience.

Thank you so much for your kind words! We’re glad to hear Scott has been so responsive and helpful, especially with all your recent questions. He does very much care about the communities he supports, and we’re lucky to have him on our team. We appreciate you taking the time to share your experience!

Thank you for your thoughtful review and for your leadership within the community! We’re grateful for the opportunity to support you and truly appreciate your kind words about Karl. His dedication, communication, and willingness to help are exactly what we strive for, and we’re glad that’s been your experience. We value the partnership and your recommendation; it means a great deal to our entire team.

Thank you so much for your kind words! We’re thrilled to hear about your experience with Daryn. She truly goes above and beyond to support homeowners, and it’s great to know her responsiveness, patience, and positive attitude made such a difference. We’ll be sure to share your feedback with her, I am sure that she’ll really appreciate it!

Thank you for taking the time to share your experience! We’re so glad to hear that Scott has been friendly, responsive, and helpful. We know that he truly takes pride in supporting the communities he serves. It’s also great to know that you’ve found the booking and payment site easy to navigate. We appreciate your feedback and your trust in our team!

We appreciate you taking the time to share your experience. Scott works hard to ensure issues are handled efficiently, and we are glad he was able to help.

Thank your review! Daryn’s warmth and attention to detail make a big difference, and we are so glad she was able to assist you. We hope you continue to have a great experience with the entire team at Governor’s Club!

We truly appreciate your review and your continued partnership. It is always our goal to deliver reliable service and thoughtful support, and we are glad that has come through.

Thank you for your kind words and for recognizing Erica’s work. She takes great pride in keeping both the Board and residents well informed while ensuring issues are addressed promptly. We are especially glad to hear her efforts have made a positive impact on the Stonehill community!

Thank you for your kind feedback. Our team is dedicated to staying engaged and responsive, and it is great to know that effort is making a difference.

We appreciate you taking the time to share this feedback. Scott’s commitment to providing timely and professional support is something we value highly, and it is great to see that reflected in your experience!

Thank you for taking the time to share this feedback. We are glad to hear that Scott’s responsiveness, professionalism, and communication have made a positive impact within Renaissance Park. His steady approach and commitment to supporting the community are qualities we truly value.

We appreciate your recognition and will be sure to share this with Scott and our team. Thank you again for your continued partnership.

Thank you for your feedback. It is always encouraging to hear when our team is able to make a positive impact. We look forward to continuing to support you and your community.

Thank you for your review. It means a lot to our team to hear that their work is being recognized. We look forward to continuing to provide you with strong support moving forward.

Thank you for your feedback. We are glad to hear Erica has been helpful in supporting your community and keeping things moving in the right direction. We appreciate the opportunity to continue working with you.

Thank you for taking the time to share your feedback. We truly appreciate it and are glad to hear about your experience. Our team works hard to provide consistent and reliable service and are so grateful to have Scott on our team!

Thank you for taking the time to share this. We are glad to hear that Sharon was able to support you through the scheduling changes and help things run smoothly. Her attention to detail and willingness to work collaboratively truly make a difference, and we appreciate you recognizing that.

We will be sure to pass this along to Sharon and our team. Thank you again for your partnership and for trusting us to assist with your facility needs.

Thank you for taking the time to leave a review. It means a lot to our team, and we’re grateful for the opportunity to work alongside your community.

Thank you for taking the time to share such a detailed and thoughtful review. We are thrilled to hear about your experience working with Erica and the impact she has had on Perry Creek Commons.

Her organization, follow through, and ability to manage complex projects like your pool and pool house improvements are exactly what we strive for. It is great to know she has been able to coordinate effectively with vendors, stay on top of contracts, and respond promptly to both Board and resident needs.

We truly appreciate your trust in CAS and are grateful for the opportunity to support your community. It is a pleasure working with you as well, and we look forward to continuing the partnership.