Hauser Realty Group

Negative experience: When the hauser group evicts someone this is how they leave your neighborhood. This house has been like this for a month now. Couch on the front lawn and piles of garbage on the carport. There is someone at this house nearly every day of the week working on it and yet they cannot seem to clean it up.

Fantastic experience: Great company to work with especially that Jimmy Cole

Fantastic experience: THE BEST REAL ESTATE COMPANY IN VIRGINIA!

Fantastic experience: HPM is the best real estate company i’ve come across so far in VA they are professional and always gets the job done. That goes for property management and Real Estate Victoria and Kelly are amazing

Negative experience: This company gets kick backs on rental insurance. I was emailed by Hauser employee byo get renters insurance through one individual.

Negative experience: Worst company I’ve ever been with. They aren’t upfront about anything. And have put me and my boyfriend through the wringer in the first 3 months we’ve been here. If ur looking for ur first apartment don’t do buisness with them. We pay over 1k just to constantly have to call maintenance every other week bc we found something new wrong with the apartment. The apartment isn’t properly insulated. The screendoor was broken, bathroom not grouted. And a lot of everything else. They aren’t a very people conscious company. And I can’t wait for my lease to be over.

Negative experience: Worst place to apply to rent or buy a home. I put in an application with this crazy place. They told me I was denied but never took my identification. Isn't that illegal looking into it with my lawyers all because I wouldn't pay double deposit because of my credit score.

Negative experience: Extremely unprofessional. Sent an email asking for more info. Response back was, “hey give me a call” Then called about another property to a different agent, she tells me that offer was due this morning at 8am. I asked, well why isn’t that listed? She said you would find out when you call for a showing. Well if I had known that a property, that just went up for sale, had a deadline I would have called sooner. But yet the same house was just listed for sale on their Facebook page 37 mins ago. I believe the other reviews for this company.

Fantastic experience: Full disclaimer- I am realtor in VA. I had a property in NC. I needed an agent to help me navigate the process in NC. It wasn't a property I lived in myself and it had been previously signed over to me from a family member. Why do I say all this, because it illustrates that my situation wasn't normal. It also came with emotional baggage, so lots of support and trust was needed. I needed a skilled agent to assist me, deal with the differences in the states and had the highest level of integrity. I chose Hauser Realty Group in Danville, VA because I knew my needs would be met. Kelli Hauser not only did an excellent job, but had multiple offers presented in this slow market. If I had a question or concern she immediately answered my questions and was prompt in returning calls. I am so glad I used a local agent with expertise to assist me with the sale and could navigate both states.

Negative experience: Olivia maestas I was working with Jodi Coleman very DISAPPOINTED we had a talk on the phone filled her in with everything we were long for “ideal “ place and sent over our pre approval after a few days didn’t hear from her so we reached out again only for her to be confused asked what kind of loan we are using question she should now the answer to bc we already talked and had serval emails between each other ! After that was situated I sent her a list of six properties. My husband and I were interested in and she said I’ll get back to you by the end of the week. So on Friday I emailed her bc I had not heard from her only for her to say 1 of the address was wrong and Oo by the way I do t travel more then an hour from Danville…… why was that not said from the beginning she saw my email with the 6 listing they had the address city why did she not say that the day of at least if not from the beginning just terrible communication on her end no follow up so basically I was doing her job for her what why do I need a realtor if I’m doing all the work once again very disappointed!

Positive experience: I guess it's ok

Fantastic experience: I had a not so good experience with another realty group and I made some phone calls to other realtors and never heard back from them. I contacted Hauser Realty Group and immediately received a phone call back from Jimmy. He has been helping me search for property in the area. He calls me right back or sends me a message. I am so thankful to finally have a realtor who is looking out for me. Thanks Jimmy

Negative experience: This company is a complete joke. A waste of time and money to manage a property

Negative experience: Why would I pay $1900 for Danville? Doesn't make sense. If I pay that much I would stay in Fairfax. They are really pushing this Casino and making the town a slave to it.

Negative experience: They literally gave my apartment to someone else after I had already paid the full deposit to remove it from the listings. I spoke with them twice and verified I was good to go and that they would contact me to schedule the lease signing. I called every day for over a week trying to speak with the correct person to schedule because she never called me or texted me back. I was forced to then WAIT to get my deposit back until the correct person was in the office to write the check. Needless to say, I wouldn’t do business with this company and definitely don’t recommend. Ps. She never called me to tell me this information. I ended up calling so much that the staff was pretty much fed up that she hadn’t called me. Then she TEXTED me that she gave my apartment to someone else and that my only other options were $200-300 more!

Fantastic experience: Realtors were very knowledgeable and really helped work with me! Definitely recommend

Negative experience: They know why they are getting 1 star

Negative experience: The worst realtor they don't fix anything nor do they call you back about your concerns sad to be a renter and treat people any kind of way

Negative experience: Horrible

Fantastic experience: If you need a local realtor check them out. They have property all over the area and can help find whatever you may be looking for. Agents that are available and accommodating. Hauser realty group wants to help you find the home or property of your dreams.

Fantastic experience: Kelly is the best realtor she helps you alot and is really caring.

Fantastic experience: Hauser reality Is a great company to rent or buy from. They are very friendly and very eager to help you with your Maintenance issues if you have any. They are very quick to make Needed repairs.

Fantastic experience: Excellent place to consider they were very helpful towards my wife when we were in a time of crisis very helpful,kind&really tried help in always possible so thumbs up anytime

Fantastic experience: Kelly rydell is the best realtor I've met she believes in second chances and she doesn't condemn people for crimes over 30 years ago she's a very good representative

Fantastic experience: Karina was super helpful! She took on a task that wasn't even hers and gave me all the answers i needed

Negative experience: They answer the questions i needed at the time..

Fantastic experience: Friendly informative

Negative experience: Good

Fantastic experience: Hauser is excellent! They go above and beyond to provide quality service. Heartily recommend them!

Fantastic experience: The BEST!!!!

Fantastic experience: Art Craft is a very good realtor shows up on time and will work over if needed which is good to reduce the excess travel time and inconvenience

Fantastic experience: Great place to do business

Fantastic experience: Great friendly staff. Office may not be open for walk ins but you can pick up an application and a list of their properties right outside the office door. Someone is always there to answer your calls. The maintenance lady takes care of everything in a timely matter. I wouldn't rent from anyone else. Thank you Hauser reality group for our new home.

Fantastic experience: Great company!

Fantastic experience: Kelly was super professional & helpful in helping me find a place, I’m very pleased, definitely recommend!!

Positive experience: Real Estate Agent, Alvera Grimes, is the BEST!!!

Fantastic experience: Gaynelle goes out her way to help me sell my house thanks Wayne Huffman

Negative experience: They are some very rude people one of there property managers is nothing but a liar she said she had everything in the house fixed come to find out she disnt they day of move in then come to find out the issue isn't livable at all

Fantastic experience: Everyone I met there was so professional and so helpful. They went above and beyond to help my transition to a new town. I highly recommend them if you want to rent, buy, sell, or need a property manager

Fantastic experience: Roger Freeze is an amazing realtor!

Fantastic experience: Good realty company

Fantastic experience: Mary Driskill is fantastic!

Positive experience: They who i rent from as of now

Fantastic experience: I have used them for property management, and I must say I have not had any issues whatsoever with them. They work with me and are very knowledgable and easy to get along with. I have no complaints.

Negative experience: Terrible customer service. And a realtor failed to tell us the full information on a house before we put down the offer. That information made the process take an even longer amount of time which would have been nice to know before. Would not recommend at all. Wilkins realty co. Is much better service.

Negative experience: To think I've called for the last 10 minutes to someone answering and hanging up. I know there is a voicemail answering service. To know that they have a childish individual answering and hanging up surely does not scream PROFESSIONALISM. I will be putting in my 30 days notice and will warn everyone I know they lack professionalism if your office manager sucks. You all suck!!

Negative experience: If could give zero stars would rude as can be and hang up people there is nothing professional about this company if you don't want to do your job don't put your cell phone number up to be called or let go to voicemail not worth the effort to want to rent the listing

Negative experience: I simply had some questions to ask and the lady automatically referred me to someone else, she didn’t even give me a clear phone number the first time. I had to call back, not very good customer service whatsoever. Once I called the number she provided, the gentleman was not seem very happy to have someone call him about some property... said he send me a link about the properties.... I’m still waiting on it. Long story short, I did not get to even ask the questions I wanted to.