Platinum Properties Real Estate

Fantastic experience: We had a great experience renting our duplex through this company. They were professional, responsive, and easy to work with throughout our time there. The property was well-maintained, and any questions or concerns we had were handled quickly. We truly have no complaints and would gladly rent from them again. Highly recommended!

Fantastic experience: Kelsie is a wonderful realtor. She helps you every step of the process. Nick and I were so blessed to have her represent our home. Thank you Platinum Properties. ✨✨✨✨✨

Negative experience: These are the worse people to rent from! The apartments i lived in they took over a few years ago and didn't hesitate to jump the rent up tremendously! Those apartments are now $1,700 dollars and they haven't did any upgrades yet, the stove had so much rust under it and inside, the refrigerators are old and used to always give out, the water heater would always go out as well. If rent is going to constantly sky rocket every year, then atleast go in and upgrade the appliances and re paint the walls. Kellie Davidson is very rude and they only respond back when its convenient for them.

Negative experience: Be sure to document every little thing when renting with them. They'll barely inspect during move in but will white glove you for move out. Also, be sure to disclose if your neighbors smoke, even if platinum doesnt own your whole complex, youll be charged $225 to clean the smell. $95 to change an already broken light fixture. Using expensive contractors instead of their own maintenance. Be weary of the last minute money grab at move out.

Negative experience: I came to Platinum Properties from another property manager, Michelle, who was great to work with. When she switched companies, I followed her to Platinum Properties. Eventually, Michelle left, and I stayed with Platinum. That’s when I noticed the quality of service declined significantly. As a homeowner, I found their communication confusing and unprofessional. Many times I didn’t even know who I was speaking with or why they were calling. It left me with the impression they didn’t know what they were doing. Once my tenants moved out at the end of August, I decided not to continue with their services. Since I live in Orlando and my rental property is in Savannah, I wasn’t there in person for the move-out—my mistake, but a lesson learned. Platinum Properties handled the move-out and uploaded only about 15 photos to the portal, making things look okay on the surface. However, when I hired a new property management company, they quickly pointed out that the home was not in good shape. They provided me with more extensive photos showing issues that Platinum overlooked. When I personally visited the property, I saw that the home had not been deep cleaned, despite my agreement requiring tenants to do so. The carpets were supposedly “professionally cleaned,” but I had to ask four times for a receipt, and the cleaning was done a week before move-out while furniture was still inside. The carpets still had debris, stains, and dirt along the baseboards. On top of that, the tenants had done poor paint touch-ups using a different color and finish, forcing me to repaint entire walls. Platinum did not hold them accountable for this or for the lack of deep cleaning. I asked Platinum properties several times about the deep cleaning and they ignored me. No attempt was done to get my property clean. They did send out their “preferred vendor” to fix two walls and the ceiling. He did an awful job using, yet again, different color paint, and fixed the ceiling where you can see that the paint is glossy finish. To make matters worse, they left my property key at the home after the tenants moved out and never notified me. My property was left unsecured from Friday through the following Tuesday after Labor Day until I contacted them myself. Overall, this was a horrible experience as a homeowner. Platinum Properties does not communicate well, does not hold tenants accountable, and does not take ownership when things are handled poorly. I constantly had to follow up to get basic answers, and even then, important issues were ignored. I would not recommend them to anyone looking for reliable property management. It seems like they did not care about my property since I decided to not use their service anymore which confirmed my decision.

Fantastic experience: Platinum Properties has been flawless for our 2 years renting with them. They are quick to resolve any issues and truly a top shelf Real Estate Company.

Negative experience: They have a sign up at one of their properties. I referred a customer to them. Said customer called and left a message of interest in the property the same day. Nearly a week later, still no response.

Fantastic experience: Very impressed with their service. While we will probably wait a bit to move, I will certainly use them as my choice. Kelsey took the time to answer our questions and made us feel important to her, so will definitely use her in the future. Using our next house!!

Fantastic experience: Love the ladies in this office, they are always amazing and helpful

Fantastic experience: Platinum Properties, a name that gleams, A company that manages homes and dreams, With Toni Hardigree as its Broker and Owner, The team works hard to make you a happy homeowner. Mara Aligo is the property manager, Making sure everything runs smoother, Tracy Stefan, the friendly front desk lady, Welcomes you with a smile, so warm and aidie. Scott, the repairman, is the most skilled handyman, Fixing things right with his able hand, From the smallest leak to the biggest repair, He makes sure your home is always in good repair. Platinum Properties is a team that cares, With their expertise, nothing ever scares, They'll manage your property with utmost care, Making sure your investment is always fair. So if you're looking for a company that's supreme, Choose Platinum Properties, your ultimate dream, With Toni, Mara, Tracy, and Scott by your side, You'll find a home that you'll always abide.

Fantastic experience: Kelsie made the entire process from start to finish. She went above and beyond helping us as 95% of the time we were in a different state. I was terrified doing this from another state but she did everything and anyone she referred to us did an awesome job. Hands down Kelsie is #1 Real Estate agent, do not hesitate to use her!!

Fantastic experience: Amazing company to work with!

Fantastic experience: Very fast and experienced staff, still doing business with them.

Fantastic experience: She knows market, She knows area, We just sold property with Platinum Properties and two thumbs up! They have profesional prpoerty management team as well. If you need to sell or manage your property? just simply ask Toni. She will take care of everything what you want. Again, Thanks for the team Platinum and you guys are PLATINUM!

Fantastic experience: Very professional!

Negative experience: I see quite a few good reviews, I wish I could say my experience was the same. I emailed this company a few days ago to look at a rental property. No response. I then called, again no response or call back. Today I finally get a hold of Toni and she is extremely rude when she answers the phone, cutting me off before I even say the name of the property. "I had a group viewing on that house and I already have applications in that look promising and will probably get approved" she says essentially telling me "no you can't see it and I don't care". Well you know what Toni? Maybe if you would have actually emailed me back a few days ago I could have been in on that group viewing as well and put an off in also. Thanks a lot for not helping at all or even offering any other rental properties you might have. I would say I'm disappointed but since I don't know you maybe this is how you are normally and I should just be saying "thanks for giving me the worst possible service ever". If I could give you a negative score I would.

Fantastic experience: Using Platinum for over a year now. Great staff. Girls are doing a great job keeping me straight....

Fantastic experience: Best realtor company I have ever worked with. They worked hard to find the right property for my wife and I within our budget. They are quick to respond and they even helped me out after the sale with resending some paperwork I had misplaced. If I ever need another realtor again they will be my first call.

Fantastic experience: Total Package. We bought our home with Toni in 2008 and she was awesome. We moved away a few years later and Platinum Properties managed our home as a rental until recently. They were very professional and easy to work with. Toni recently sold our home for us and she was again, awesome. I can’t recommend Platinum Properties enough.

Fantastic experience: Dedicated service!

Negative experience: This comany does not care about their properties or their tenants i lived in 146 john glenn dr rincon ga with the home infested from day one with cockroaches and mold and bad termites. And rented it back out 2 months later knowing the bug problem was not taken care of.

Fantastic experience: Platinum Properties has been managing my home in Rincon for 5 years. Kelli always did a fantastic job. They found me tenants within a week who turned out to be fantastic renters. When the time came to sell, Toni exceeded all expectations and got several offers within a week of listing. We're a military family and having the team at Platinum Properties take care of our home through deployments and multiple moves has taken all of the hassle out of renting and selling a home!

Fantastic experience: Great rental company. They try to consider each applicants situation. I would recommend them for anyone looking to rent!

Fantastic experience: Kelsie has been so good to us. With finding the home we wanted to the move out process just about two years later. She was there for us every step of the way. I would recommend their team to anyone! Thank you, Kelsie!

Fantastic experience: I have helped take care of cleaning there rental and move out homes, they have always kept up with things to repair and paint before new tenants move into rentals. All move out homes are completely checked and gone over before homes are sold. All areas in home is wiped down and cleaned professionally. M&D House Cleaners always strive to do Quality cleaning in each and every home. Love this company ,Kelli(manager) very dedicated to take care of new clients always., Toni , Owner, not very friendly, if someone is not quite right, your not working for her anymore, she is to arrogant.

Fantastic experience: Kelsie and the rest of the staff have been so great to work with. They have always been willing to go out of their way to help any way they can and are always available when needed. I definitely recommend. They have made our renting experience much better.

Fantastic experience: Awesome team... we will use them again in the future!

Fantastic experience: Great customer service. Friendly atmosphere!!

Fantastic experience: Kelsie Glasco is fantastic! Was able to help me buy 2 homes and runs one of them as a rental property! Handled every problem I ran Into without skipping a beat and even handled some problems before I even Knew about them! Did a great job handling my lender and assisting with anything I needed. Will definitely make sure you’re not getting ripped off when buying or selling. Would recommend 10/10

Fantastic experience: We enjoyed a positive experience in our lease with Platinum Properties. The few things requiring their attention were all handled in a timely manner. I am happy to recommend their services.

Fantastic experience: The entire staff including all of their vendors are complete professionals. I would recommend them to anyone.

Fantastic experience: Love this realtor

Fantastic experience: I have used Toni to purchase my home and sell a home. I have nothing but great things to say about her and her team. They treat you with respect and not just some person walking in the door.

Fantastic experience: I have nothing but good things to say about Kelsie and the rest of the staff!! They helped me find a great location for my shop. I look forward to working with them in the future!!

Fantastic experience: These people can help you with all your housing needs..

Negative experience: Do not rent from these people! If I could give zero stars I would. These people are crooks. I moved into the property with nothing but problems and none were ever fixed in the 8 months i was there. The house smelled of something dead but they insisted it was fine, the air conditioner never worked right and it was hot, little things kept falling apart and they never wanted to fix it. They also wouldn't give me my deposit back because i had to move due to all these problems. They need to be shut down. They are liars and cheats.

Negative experience: I have had nothing but problems out of this company. Back in October I rented a house through these people. The house had so many issues that needed to be addressed. I would have to request maintenance multiple times before ever getting anything done. I was 2 weeks without a stove. They let me out of my lease early because this house was so bad. I left a review of their company on google. They convinced me to take down my fb review but I refused to take down the google review, now this company is holding my $550 deposit hostage and trying to bribe and black mail me with my own money to take down my review. The way they treat and talk to people is horrible.

Positive experience: Kelli, Manager, is always on top of matters on behalf of the owner. She consistently demonstrates a very personable and professional demeanor and is a pleasure to work with. Regardless of the demands they may be dealing with, both Kelli and Toni take your matters personally and immediately resolve any issue you may have. The Platinum Properties team is a pleasure to work with and genuinely want to earn your business. Give them a call, you'll be pleased with the end results.

Negative experience: Worst company to buy a house from. Tried to resolve the concerns of misrepresentation of a house by 375 SQ ft by calling the owner as directed from the board of Realtors. Owner didn't want to talk to me, told me I was interrupting her dinner with her husband. How professional. Broker was harassing my lender, roofer, even the closing attorney closing attorney said she was trying to be a bully to everyone. Broker told roofer they didn't think works needed to take a lunch that they should work in shifts. Lender said she kept calling asking for information that she was not privileged to have.

Fantastic experience: One of the best Management Company l have

Fantastic experience: Great staff!!