Rent-LBK

5605 50th St, 79414, Lubbock

Real Estate Brokerage specializing in property management.

A Team Of Experts To Guide You Through The Journey Of Renting Or Managing A Rental.

With years of experience helping local renters just like yourself, we know how to locate the finest properties and negotiate the best deals. It’s our job to know about the latest market conditions, government regulations, and upcoming developments — so that you don’t have to.

Horario de apertura

  • Domingo: (closed)
  • Lunes: 8:30-17:30
  • Martes: 8:30-17:30
  • Miércoles: 8:30-17:30
  • Jueves: 8:30-17:30
  • Viernes: 8:30-15h
  • Sábado: (closed)

Fotos de Rent-LBK

Rent-LBK

Rent-LBK: Opiniones

4.4/5 (148 Opiniones)
callie cartwright Publicada en Google 3 weeks ago

Experiencia fantástica: Terri is amazing and has made our rental experience/ moving transition extremely smooth and enjoyable! Super fast to respond and gets things done the right way! Thank you!

calvin strawbridge Publicada en Google 3 weeks ago

Experiencia fantástica: Rent-lbk was very easy to work with and was very fast to answer any questions I had. Terri made the process simple and easy to understand. Everything was explained upfront and there were no hidden fees like a lot of places

Stephanie Fern Publicada en Google 3 weeks ago

Experiencia fantástica: Thank you so much to Terri Mendoza for making the move in process so easy. She explained all processes in detail. Upon needing repairs: process was easy and they were quick and knowledgeable about A/C and heating, fence and latch repair. Great team at Rent-LBK

AnaLise Martinez Publicada en Google 4 weeks ago

Experiencia fantástica: Terri has been super helpful and patient through our application process!

Gloria Gilmore Publicada en Google 4 weeks ago

Experiencia fantástica: My husband and i recently moved to lubbock from cali. Were not from here and we were worried about moving to a new area, but Terri has been a dream in the move-in process. She made us feel more at ease. Every time I've had a question or request she's responded rapidly and has handled every concern with care. This really has been a pleasurable experience. Thanks a bunch!!!

alexandria faith Publicada en Google 2 months ago

Experiencia fantástica: Terri has made this process amazing for us. We moved into one of their properties from over 500 miles away and she has been there for every phone call and question my family and I had. We needed measurements and she made sure to get someone set up to do that for us prior to us even moving in. There isn't a single concern or question she hasn't given her attention to in a quick and informative manner. We would forever recommend her and LBK rentals!

Creed Larned Publicada en Google 2 months ago

Experiencia fantástica: Terri was amazing. She was very understanding and patient with me and my roommates while going through the application process. She was very nice and respectful of the circumstances that were presented throughout the process. Thank you again Terri!

Andrea Santiago Publicada en Google 2 months ago

Experiencia fantástica: Terri was very prompt and helped with any questions i had. I appreciate the fast application process and all the help i received in being approved and getting keys!

Tacy Ellis Publicada en Google 2 months ago

Experiencia fantástica: I was worried that finding and securing a rental in Lubbock would be such an ordeal - BUT I was WRONG! A property manager met us at the rental and gave us instructions on the next step. That’s when Terri took over and guided us through the process. We were able to complete the full rental agreement online with her help and she made sure every step is complete. The rental we chose is waiting for us in August. Thanks, Terri, for making this fast, efficient, and as easy as possible.

Rubia M Publicada en Google 2 months ago

Experiencia fantástica: Super easy to work with. Terri Mendoza was anbs amazing, friendly, accommodating and Answered all our questions quickly. I have already suggested them to 3 other friends who are currently looking for homes.

Joshua Garcia Publicada en Google 3 months ago

Experiencia fantástica: Terri did an amazing job when we moved out!! We had an issue with our previous property management and when Rent Lbk took over Terri and her team did everything they could to help us get the most out of our deposit back. I would recommend RentLbk due to their great customer service and amazing communication. Thank you

Ally H Publicada en Google 3 months ago

Experiencia fantástica: Rent-LBK made the renting process very easy, and I’m glad I was able to rent through them. Terri is so kind and answered every question I had. Amazing experience and will continue to rent with Rent-LBK in the future!

Rent-LBK
Rent-LBK

Thanks Ally

Eric Rios Publicada en Google 3 months ago

Experiencia fantástica: I want to thank Terry for helping me get my house my dream come true, she was very helpful,every step of the way if I had any questions she was there to answer them so thank you Terry an awesome team Rent LBK,Thank yall so much!!!

Rent-LBK
Rent-LBK

Thanks Eric

Cori F Publicada en Google 3 months ago

Experiencia fantástica: Kendra and Rent-LBK have been amazing! Kendra has been very responsive and attentive from our initial contact throughout our entire lease. She is truly a professional who makes customer service a priority! Anything we have asked to be done or needed repair has been taken care of in a very timely manner. She has been so great to work with! Plus her maintenance people have been very knowledgeable and get the work done. Also very friendly! Our experience with Rent -LBK has been fantastic and if you are looking to lease Rent-LBK should be on the top of your list. You will be grateful you chose them!

Rent-LBK
Rent-LBK

Thanks Cori

Mona Miranda Publicada en Google 3 months ago

Experiencia fantástica: Terri was very helpful throughout this process. She made moving from AZ to TX very easy. She was easy to talk to and answerd all our questions. Thank you

Rent-LBK
Rent-LBK

Thanks Mona

tyler jones Publicada en Google 3 months ago

Experiencia fantástica: Helpful through every step, Terri specifically helped me through the steps of getting and what i needed too have to move in.

Rent-LBK
Rent-LBK

Thanks Tyler

Morgan Publicada en Google 3 months ago

Experiencia negativa: They kept $900 of my $1200 security deposit when I left the house in almost perfect condition. Nothing was beyond normal wear and tear. I patched and painted all tv wall mount holes myself. Scrubbed everything clean. Paid for professional carpet cleaning. AND have photos to prove it. I paid rent on time the entirety of my leasing through rent lbk and RARELY ever bothered them with maintenance requests. I was 100% scammed out of my security deposit which is so unethical. I am in another state now which makes legal action very difficult. This business is terribly run by seemingly morally corrupt individuals. Please steer clear.

Rent-LBK
Rent-LBK

Sorry Morgan, we understand deductions from security deposits are difficult and we do out best to minimize those. However the painting and repairs necessary in this unit were just a bit beyond customary wear & tear.

Jose Acevedo Publicada en Google 3 months ago

Experiencia fantástica: Moving from a different state is definitely very stressful but, with Terry's help I didn't have to worry much about it. Thank you for having constant communication and making this process as smooth as it was.

Rent-LBK
Rent-LBK

Thanks Jose

Chris Mahaney Publicada en Google 3 months ago

Experiencia negativa: PSA - I would highly recommend renting from someone, anyone other than Rentlbk.. complete joke and will not take care of issues with their properties. Terrible management and ownership.i have made multiple attempts to visit with Trista, and have had no success.

Rent-LBK
Rent-LBK

Thanks for the feedback. For clarity, Mr. Mahaney contacted our office shortly after 8:15 AM and left a message for the person that was out of the office at the time. This review was posted less than 45 minutes later. When our representative did return and reached out, he was only able to leave a voicemail. That does not constitute “multiple attempts” to communicate.

As for the carpeting, flooring damage due to renters pets urinating inside the home is not something the owner or management company can be responsible for.

We have made repeated efforts to assist, including having a trusted carpet cleaning company clean and re-evaluate the carpets. Their findings showed additional urine spots since their last visit less than 45 days ago. Ongoing pet-related damage does not warrant carpet replacement at the property owner’s expense.

We are always open to reasonable, solution-based conversations—but posting a public review within 45 minutes does not replace communication, nor does it change responsibility.

This time could be better spent house training your pet!

Ashley Macias Publicada en Google 4 months ago

Experiencia fantástica: Terri Mendoza made it really easy and was so helpful throughout the whole process she explained everything very well and made this new chapter in my life possible

Rent-LBK
Rent-LBK

Thanks Ashley

JC Villarreal Publicada en Google 4 months ago

Experiencia fantástica: Very helpful and good customer service, enjoyed working with Terri specifically!

Rent-LBK
Rent-LBK

Thanks JC

Candace Ramirez Publicada en Google 4 months ago

Experiencia fantástica: I just want to publicly declare how appreciative I am and how easy it was to apply and get approved to rent a house. Terri has provided the best customer service I’ve ever experienced. She made the process easy. She communicated with me very well. There was not any questions that she did not answer for me. I’m definitely glad to have had the process so easy and with all the communication needed.

Rent-LBK
Rent-LBK

Thanks Candace

Luis ceja Publicada en Google 4 months ago

Experiencia fantástica: Terri was very helpful getting me through the whole process in getting into a home.Thank you Terri very appreciated.

Rent-LBK
Rent-LBK

Thanks Luis

Shanda Miller Publicada en Google 4 months ago

Experiencia fantástica: What a great experience my husband and I had getting our house. Terri M was always helpful thru our process. She was fast responding, happy to answer any questions and we thank her. Great customer service we had!!!!

Rent-LBK
Rent-LBK

Thanks Shanda

Alexis Marie Publicada en Google 5 months ago

Experiencia fantástica: Terri is very professional and polite! She answered all my questions and made the process a lot easier. Thanks Terri!

Rent-LBK
Rent-LBK

Thanks Alexis

Lacy J Newell Publicada en Google 5 months ago

Experiencia fantástica: Teri Mendoza was a HUGE help in getting me into an apartment quick and efficient. Communication was great and friendly.

Rent-LBK
Rent-LBK

Thanks Lacy

Randi Publicada en Google 5 months ago

Experiencia fantástica: Friendly and professional. Helped my family with finding the perfect home

Rent-LBK
Rent-LBK

Thanks Randi, glad you had a great experience.

Yandoma Shetpa Publicada en Google 5 months ago

Experiencia negativa: Bad customer service and rude employees They have took my deposit

Rent-LBK
Rent-LBK

Sorry for your experience but we have no record that a "Yandoma Shetpa" ever lived with us.

Mami 87 Publicada en Google 5 months ago

Experiencia fantástica: Quick response and fixed issue right away thank you also Terri Mendoza you are always so kind and helpful !!!

Rent-LBK
Rent-LBK

Thanks so much

Angelina Maestas Publicada en Google 6 months ago

Experiencia fantástica: We had a fantastic experience working with Terri Mendoza at BOLDst Real Estate (Rent-LBK). We recently went through the process of renting our home, and Terri was absolutely wonderful every step of the way. She was incredibly responsive to all our questions and, more importantly, so kind throughout the entire process. If you are looking for an agent who truly cares, I highly recommend Terri!

Rent-LBK
Rent-LBK

Glad you had a great experience.

B 2004 Publicada en Google 6 months ago

Experiencia fantástica: Teri did a great job helping us get approved! We have had so much trouble trying to find us a place for our child coming into the world 2026. We are moving into our place on the 17th and December and we could not be any more happy !! Thank you soo much rent LBK and staff !

Rent-LBK
Rent-LBK

Thanks for the review

Frank Thomas Publicada en Google 6 months ago

Experiencia negativa: Boo

Rent-LBK
Rent-LBK

Frank, I'm sorry for your negative experience but we have no record that you have ever been a resident with us. What was the basis of your bad experience?

Coqueice Barnett Publicada en Google 6 months ago

Experiencia negativa: Terrible service, rude owner, i would NOT recommend renting from them you'd be better off ANYWHERE else than here !!!!!!!

Rent-LBK
Rent-LBK

Coqueice, I'm sorry for your experience but we have no records that you were ever a resident with us. What was the basis for your negative experience?

Coqueice, our leasing office informs us that your review was meant for another company? If that is accurate, we would appreciate you editing your review and/or deleting it. We would be happy to provide a gift card to you if you will just stop by our office at 5605 50th Street.

Aliha Green Publicada en Google 6 months ago

Experiencia fantástica: Working with Terri was an absolute pleasure! From the very beginning, she was professional, responsive, and genuinely cared about finding the right rental for me. She took the time to understand my needs, budget, and preferences, and she went above and beyond to make the entire process smooth and stress-free. Terri’s communication was excellent — she always kept me updated, answered my questions quickly, and made sure I understood each step of the leasing process. Her local knowledge and attention to detail really stood out, and she made what could have been a stressful experience feel easy and enjoyable. I can’t recommend Terri enough to anyone looking to rent or buy a home. She’s trustworthy, knowledgeable, and truly dedicated to her clients. Thank you, Terri, for helping me find the perfect place!

Rent-LBK
Rent-LBK

Thanks Aliha

laura sanchez Publicada en Google 7 months ago

Experiencia fantástica: Terri at RentLBK has been absolutely amazing! Very understanding and easygoing.

Rent-LBK
Rent-LBK

Thanks Laura

Hollywood 6 Publicada en Google 7 months ago

Experiencia negativa: Worst people not considered at all!!change things without letting you know had personal issues and need something helped with and no consideration at all. Dave you self a headache worst company ever don’t fix thing and are the worst people forget we the people pay them

Rent-LBK
Rent-LBK

Please call our office at 806.686.4236. Ask to speak to Winston and let’s see how we can make this right!

Jennifer Huffman Publicada en Google 7 months ago

Experiencia fantástica: Terri always quickly answered all of my questions. She made the process easy and seamless.

Rent-LBK
Rent-LBK

Thanks Jennifer

Lisa Anderson Publicada en Google 7 months ago

Experiencia fantástica: Terri was awesome! So easy to talk to! Great experience!

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Rent-LBK

Thanks Lisa

Amber Resendez Publicada en Google 7 months ago

Experiencia fantástica: Terri Mendoza has helped us with our move from the start. She answered all our questions quickly, made this process for us smooth and easy. I will recommend her and rent-lbk to everyone who plans on moving out here!!! 10/10 the best to go with!! Thank you so so much Terri for all you’ve done! We are super blessed to have worked with you.

Rent-LBK
Rent-LBK

Thanks Amber

Jaimee Parks Publicada en Google 7 months ago

Experiencia fantástica: Very helpful in getting us to rent our first house.

Rent-LBK
Rent-LBK

Thanks Jaimee

Shelby Ry'Ann Publicada en Google 8 months ago

Experiencia fantástica: Terri was phenomenal, professional, patient, and incredibly kind. She helped us tremendously to rent our first home. We were kept in consistent and clear communication regarding each step of our move. Thank you so much for making our first experience a breeze!

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Rent-LBK

Thanks Shelby

Deserey Gutierrez Publicada en Google 8 months ago

Experiencia positiva: We have been renting from Rent-LBK a little over a year. They have always been very helpful to when it comes to any issues with our property. Terri Mendoza has been so helpful & is so understanding. Thanks so much! We appreciate you guys!

Rent-LBK
Rent-LBK

Thanks Deserey

Jesse Salas Publicada en Google 8 months ago

Experiencia fantástica: Terri has been very helpful and dedicated with our process of moving in. She has a very kind and positive attitude, and is always just a phone call away if we need assistance. Thank you Terri!

Rent-LBK
Rent-LBK

Thanks Jesse

Ephrian Lopez Publicada en Google 8 months ago

Experiencia fantástica: My friend and I’s move in process was really easy and went very smoothly, thanks to Terri at Rent-lbk. They were very communicative and answered all questions in a timely manner. Big thanks to them!

Rent-LBK
Rent-LBK

Thanks Ephrian

Lanna Cornell Publicada en Google 8 months ago

Experiencia fantástica: Terri has been fantastic. Her supportive guidance through any concerns or issues I have has made communication and contact flow seamlessly. I’m very grateful for her help, it’s been a pleasure renting from Rent LBK since 2021.

Rent-LBK
Rent-LBK

Thank you for the review.

Shleb G. Publicada en Google 8 months ago

Experiencia fantástica: I’ve been renting from Rent-LBK for just over a year, and my experience has been consistently positive. They’ve always been attentive and quick to respond when any issues arise. Terri, in particular, has been amazing, she keeps communication clear and consistent, and she’s truly a joy to talk to. Thank you to the whole team for staying on top of maintenance and always being available to answer my questions. Your efforts are genuinely appreciated!

Rent-LBK
Rent-LBK

Thanks Shelby, we are happy to have you as a resident.

Renee Phillips Publicada en Google 8 months ago

Experiencia fantástica: Terri was absolutely amazing to work with she made sure everything was done in a timely manner on a time crunch for sure!!! Great company!!

Rent-LBK
Rent-LBK

Thanks Renee

Gabe Jones Publicada en Google 8 months ago

Experiencia fantástica: What a relief. Such a simple and stress free process, the way it should be. Terri was incredible and made this transition as smooth as possible. 100% recommend using them. Thank you!

Rent-LBK
Rent-LBK

Thanks Gabe

Isis Publicada en Google 8 months ago

Experiencia fantástica: Process was super easygoing and fast everyone I met was nice especially Terri she answered all my questions and concerns promptly and in a timely manner

Rent-LBK
Rent-LBK

Thanks Isis

Jillian Jones Publicada en Google 9 months ago

Experiencia positiva: Hi google! Just wanted to shoutout Rent LBK as a company! I'm a first time renter and they have been extremely helpful and always willing to answer any questions I have! I want to shoutout Terri Mendoza specifically for being supportive and knowledgeable throughout many phone calls and answering any questions I had about renting!

Rent-LBK
Rent-LBK

Thanks Jillian

Alyena Volland Publicada en Google 9 months ago

Experiencia fantástica: My husband and I relocated from the East Coast to Lubbock. The transition was nothing but smooth thanks to Terri and her team. Thus far the best company we have worked with.

Rent-LBK
Rent-LBK

Thanks Alyena

nadiah ortega Publicada en Google 9 months ago

Experiencia positiva: Great communication and very friendly!

Rent-LBK
Rent-LBK

Thanks Nadiah

Max Turner Publicada en Google 9 months ago

Experiencia fantástica: All around great company to rent from! As a first time renter, I had a lot of questions and concerns about the whole process and was guided through the whole process with excellent customer service. Terry is the lady that helps with move ins and she makes it as stress-free as possible and was amazing to talk to

Rent-LBK
Rent-LBK

Thanks Max

Carter Berryhill Publicada en Google 9 months ago

Experiencia fantástica: Terri at RentLBK has been amazing throughout my entire move-in process! She’s been able to help with every single request I’ve had and always goes above and beyond to make sure things get taken care of quickly. Any time I’ve needed to reach her, she’s been easy to get a hold of and incredibly responsive. It’s been such a relief to have someone so helpful and dependable during what’s usually a stressful time. Highly recommend working with her!

Rent-LBK
Rent-LBK

Thanks Carter

kylie schovajsa Publicada en Google 10 months ago

Experiencia negativa: Not impressed, and won’t recommend them to anyone. We’ve done 4 maintenance requests for the flooring and our roof due to numerous leaks. The floors are peeling up in every single room and have been since about the third week we moved in (this house isn’t even 5 years old), and we have a baby who is crawling, so the floor scratches his legs. One of the times we requested them to get the floors fixed, they marked that someone completed it, when they definitely had not. Our roof leaks any time it rains because of a hail storm, and also still hasn’t been fixed. I would like to mention (incase i get a reply, which i probably won’t) that I am home all day, as i am a stay at home mom, so i know no one has come to try and fix these issues. We’ve made every payment on time, and make sure to take very good care of the house indoor and out, so i’m not sure why these issues are still not fixed. When these are fixed, i will change my review.

Rent-LBK
Rent-LBK

Our maintenance records reflect all your issues were addressed. Sorry for the negative experience.

Andrew Publicada en Google 10 months ago

Experiencia negativa: DO NOT RENT FROM THEM! Not one maintenance request will be answered. Promises will be made, new monthly "administrative fees" will be applied. Please do not rent from them, especially in North side of the town (N Ave P, O and N). Stay away, expensive rentals that are difinitely not worth the price and the service is genuinely terrible.

Rent-LBK
Rent-LBK

Sorry about your experience Andrew. Our team made 542 service calls in the last 30 days. So we certainly answer maintenance calls.

Jeremiah Polk Publicada en Google 11 months ago

Experiencia negativa: HAVE YOU EVER IMAGINED WHAT ITS LIKE TO LIVE IN HELL AND RENT FROM SATAN? Well....just rent from LBK Rentals and you'll have a great idea of what it is like. For reference sake, I am a current tenant who rents a house from LBK Rental on North Ave P. I put in a maintenance request because during the last storm my China cabinet in the kitchen damaged the wall and other dogs are damaging the wood fence in the backyard. The maintenance guy came out (I don't remember his name, if I did it would be mentioned) took pictures and sent the pictures to Terri and the Property Manager. All 3 of them came to the conclusion that I damaged the wall and the backyard fence. That's absolutely ludicrous. They will not upkeep their own property. This is awful and disgusting service. DO NOT RENT FROM THEM!!!!!!! YOU WILL DEFENITELY BE SORRY...TRUST ME THIS IS COMING FROM A TENANT WHO IS CURRENT ON HIS RENT AND MAINTAINS THE PROPERTY. RENT FROM ANOTHER COMPANY EVEN IF THEY CHARGE MORE. And they currently have nice reviews because they give people incentives to write a good review. I have been a current resident for over a year. This year all residents were forced to sign up for a $25 per month amenities package (that is absolutely trash) to renew their lease. The amenities package includes quarterly air filters. I contacted LBK over 8 times over the past 2 months because I had never received the air filter. When the air filter did arrive, it was the wrong size. It was the wrong size because who ever put it in the home before I rented it put in the wrong size, and I therefore gave LBK the size that was already in. I spoke with Mardi Gaza and Kristal Sherwood today regarding this and they both blamed me for the incorrect sized air filter that I received. They are rude, bad tempered and belligerent. This has been a degrading experience I have had to deal with. The company is nonresponsive and a hassle to deal with. I wouldn't wish this experience on my worst enemy. If you rent from this company, you will surely regret it. This is the absolute worst experience I have ever dealt with in regard to a rental company. I highly recommend that you use a different rental company, even if the other company has more expensive rentals because you don't want to put yourself in a tormenting situation like I am in. After being hollered at by Mardi and Kristal, I am now waiting for a phone call from Tristan. Let's see how this goes. Response to owner: Yes, all of this is over an air filter. Ask your staff. I have called and texted them at least 8 times over the past 2 months. Mardi and Kristal always blame the third party vendor. It would have been quite nice if your response to my review would have been, "I apologize for the miscommunication of my staff. The company will purchase you an air filter and bring it to you." This is sooooooooo bizarre. Again, I have never dealt with any rental company like this before. If this is such a correctable issue, please fix it. Oh my gosh!

Rent-LBK
Rent-LBK

So all of this over a wrong a/c filter size that you provided? That is an easily correctable issue. There must be more to the story.

Andi Dunlap Publicada en Google 11 months ago

Experiencia fantástica: Kendra is my property manager and does great at communication and helping keep the properties in great condition and rented. She also takes on my referrals for people looking to rent and takes great care of them in finding a place in their budget.

Rent-LBK
Rent-LBK

Thanks Andi

Jacob Williams Publicada en Google 11 months ago

Experiencia fantástica: The Rent-Lbk team is professional, reliable, and incredibly easy to work with. Communication is always clear and timely, and they make the rental process smooth from start to finish. We truly appreciate the partnership and look forward to continuing to work together!

Rent-LBK
Rent-LBK

Thanks Jacob

Nathan Diaz Publicada en Google 11 months ago

Experiencia fantástica: My Landlord is Kendra Welch and I couldn’t have asked for a better Landlord ! At the time my family and I were in need of finding another place I reached out to Kendra Welch and she did everything in her power to help out my family get our rental house within the same week. My family and I have lived here now the past 2 years and it’s been nothing but a great time. Every time something went wrong that needed Maintenance I would contact Kendra Welch and she her Maintenance team come within the hour. Not only that I have been grateful to have Kendra Welch as a Landlord and will definitely be referring people to go to her because not only will she help you but she will also take care of you !

Rent-LBK
Rent-LBK

Thanks Nathan

Brad Wood Publicada en Google 11 months ago

Experiencia fantástica: Kendra Welch is one amazing agent!! Down to earth & not pushy. Always wants what’s best for you and is always available. She rented a house out that I thought would take forever on the market in no time. She’s the bomb dot com!!

Rent-LBK
Rent-LBK

Thanks Brad

Avril Curtis Publicada en Google 11 months ago

Experiencia fantástica: My landlord Kendra Welch is the best! She is so helpful with going over paperwork. She has her maintenance come within the hour when something needs to be fixed. When we first started looking into a place to rent she got us in so fast! I was so amazed at how clean the house was because we have never moved into a house that was so clean upon move in. We have been renting with her for 2 years and it is the best rental experience we have ever had! If you want to rent from someone she is your girl!!

Rent-LBK
Rent-LBK

Thanks Avril

Derrek Robinson Publicada en Google 11 months ago

Experiencia fantástica: Very safe! Management awesome and responsive! Our family does like it here! We appreciate all the awesome help from Rent-LBK

Rent-LBK
Rent-LBK

Thanks Derrek

Dori Bosnyak Publicada en Google 1 year ago

Experiencia fantástica: Kendra Welch is the absolute best real estate agent I ever had. When she gave me my tour, it was clear how much she cared for the space & keeping it in the best possible shape; and has taken great care of me ever since. I couldn't recommend her more!

Rent-LBK
Rent-LBK

thanks Dori

Kaitlyn Nichol Publicada en Google 1 year ago

Experiencia fantástica: Elizabeth Johnston was absolutely amazing and went above and beyond to try and find my roommate and I the perfect home. She made the stressful process of finding a place to live so much easier, and I would recommend her and this company for anyone's rental needs.

Rent-LBK
Rent-LBK

Thanks Kaitlyn

Micaela Jimenez Publicada en Google 1 year ago

Experiencia fantástica: We have rented with this real estate company for almost 3 months now, and it has been amazing working with Kendra Welch. She gets things done in a timely manner and I love the fact that she keeps us up to date and always a time in advance for all inspection and yard treatments. We love it here! Thank you so much Kendra for all you do

Rent-LBK
Rent-LBK

thanks Micaela

Jeana Minnick Publicada en Google 1 year ago

Experiencia fantástica: We have been with this company since 2019 it’s a great company to rent with Madi is my go to in the office she is awesome and is very knowledgeable about any questions or concerns I have. As far as maintenance goes Mike is our go to he’s awesome and gets the job done right and quick recommend both of them

Rent-LBK
Rent-LBK

thanks Jeana

Tom Williams Publicada en Google 1 year ago

Experiencia fantástica: My property manager, Kendra is the best. She always keeps us well informed about our properties. Takes exceptional care of our tenants. She always does her best to respond to any questions or concerns we may have in regards to our rentals or tenants. Rent-LBK has a great team to deal with any situation that comes their way.

Rent-LBK
Rent-LBK

Thanks Tom

kerry burley Publicada en Google 1 year ago

Experiencia fantástica: Kendra Weltch is the best landlord ever, works really well with all my needs #bestlandlordever

Rent-LBK
Rent-LBK

Thanks Kerry

Christin Elick Publicada en Google 1 year ago

Experiencia fantástica: Kendra was so helpful!!! Will always go through them!!! Thanks so much!

Rent-LBK
Rent-LBK

Thanks Christin

Jennifer Barbee Publicada en Google 1 year ago

Experiencia fantástica: Love Kendra Welch-she is the best in the business!

Rent-LBK
Rent-LBK

Thanks Jennifer

Breanna Van Publicada en Google 1 year ago

Experiencia fantástica: hands down the best rental company i have ever dealt with. I received an email that I had some questions about and immediately called only to be greeted so kindly by Madi who answered every single thing and reassured me about everything. Made sure I could work with the terms and helped me get everything taken care of so I could go into Memorial Weekend with peace of mind. Every rental I'll have in Lubbock will be through this company. They also make maintenance request fast and easy, which puts me at ease.

Rent-LBK
Rent-LBK

Thanks Breanna

Diane Kissal Publicada en Google 1 year ago

Experiencia fantástica: They are wonderful people especially Madi and Mike. I have lived in this house for 5 years and any time there is a problem they handle it right away and very professionally. They are wonderful people.

Rent-LBK
Rent-LBK

Thanks Diane

Amber Ortegon Publicada en Google 1 year ago

Experiencia fantástica: Madi Garza is the absolute best and always goes out her way. We have lived in our home for 2 years and wouldn't pick anyone else to work with!

Rent-LBK
Rent-LBK

Thanks Amber

Megan Walker Publicada en Google 1 year ago

Experiencia fantástica: Bradley did a good job

Rent-LBK
Rent-LBK

Thanks Megan

Jessica Brewer Publicada en Google 1 year ago

Experiencia fantástica: We’ve been renting here for going on six years, and it has truly been an amazing experience! A big part of that is thanks to the incredible team that keeps this place running smoothly. The entire team is so wonderful, but I have to say — Our property manager, Madi Garza, is an absolute gem. She’s always professional, kind, and on top of things. Any time we’ve had a question or concern, Madi handles it quickly and with genuine care—you can tell she really wants the best for the residents. The maintenance team, led by Mikey, is just as fantastic. They’re fast, reliable, and always respectful when coming into our home. Whether it’s a big issue or a small repair, they handle everything with a great attitude. They even took care of our “broken” garbage disposal like pros—turns out it wasn’t broken, it was just heroically battling a rogue measuring spoon that had fallen in. Thanks to Mikey, the spoon didn’t stand a chance! After nearly six years, we still feel grateful to live here. Madi, Mikey, and their teams truly make this place feel like home. If you’re looking for a property with a team that genuinely cares, this is it. Thank y’all so much for making us feel apart of the family!

Rent-LBK
Rent-LBK

Thanks Jessica

Nova Vasquez Publicada en Google 1 year ago

Experiencia fantástica: I’ve rented with them for going on 3 years now and I love it. They’re quick to send maintenance out and get things fixed. We go through Madi Garza for everything and she’s so sweet and gets things fixed fast! Couldn’t ask for a better leasing agent and rental company! When we got home from having a baby our water heater was out and they got it fixed immediately. Just one of many great examples of them helping quickly.

Rent-LBK
Rent-LBK

Thanks Nova

Allencia Hurd Publicada en Google 1 year ago

Experiencia fantástica: I have been with rent lbk for a little over a year now and the whole team is amazing! They always get me taken care of. Huge S/O to Madi Garza for always being my first point of contact!! Thank yall!

Rent-LBK
Rent-LBK

Thanks Allencia

Laquitta Wilson Publicada en Google 1 year ago

Experiencia fantástica: I'm definitely Blessed with my landlord here at Rent-LBK Madi Garza is amazing passionate person she takes care of her people!!

Rent-LBK
Rent-LBK

Thanks Laquitta

m Cantrell Publicada en Google 1 year ago

Experiencia fantástica: Madi Garza is one of the best property managers i have had and the ladies in the office are amazing great job amazing customer service and very helpful! Great job ladies keep up the good work!!

Rent-LBK
Rent-LBK

We agree!

Erica Vilanova Publicada en Google 1 year ago

Experiencia negativa: This company is bad to deal with. I had a leaking ceiling for a year, dishwasher stopped working and they didn’t fixed it either. I left the house for all the issues and told them I was leaving a month early for that reason and I bought a house, tried to have an understanding about the issue with them and they just ignored me until last minute and then send my account to a collection agency even when I left the place immaculately clean and perfect, they tried charging is with pain for no reason and were very rude because we weekly leaving just a month early and they claimed they fixed the ceiling but I told them the person didn’t fixed it yesterday they never checked or followed up with my emails about the issues or the move. I definitely don’t recommend them. Our rent was 1458$ and deposit was 1500$ they wanted to charge us 1667$ extra for touch up paint on one wall. The house didn’t even had nail holes. Ridiculous. Reply: I didn’t left a bad review before because I was giving you guys the chance to keep the deposit for the last month so you don’t lose on our lease, which shouldn’t have been the case anyways because the Texas renters laws say I can move out, giving landlord enough time to fix an issue, like a leaking ceiling for a year, giving them 30 days notice. You guys decided to go ahead and charge for ridiculous things instead of just keeping the deposit and call it even.

Rent-LBK
Rent-LBK

We are so sorry you decided to break your lease. As property managers we have a fiduciary responsibility to owners of the property to hold residents responsible for the contractual terms agreed to prior to move-in.

We do find it interesting that you didn't feel the need to leave a bad review (move-out was Sept 2024) until the collection agency started calling.

Alexis Carrasco Publicada en Google 1 year ago

Experiencia negativa: As someone who had just moved out of my mother’s home, this was my first experience renting independently. Unfortunately, it was deeply disheartening and filled with challenges that no tenant should have to endure. Shortly after moving in, I experienced a gas leak that went unaddressed for three days. Even after it was finally looked at, the issue persisted for a full week before management decided to shut off the gas completely. They replaced the gas stove with an electric oven, but it was installed improperly—the side panel detached every time the oven door was opened. From the beginning, the refrigerator drawers didn’t fit properly, making day-to-day use inconvenient. The situation became more serious when the gas was turned off during the winter, and I was left without heat. On my graduation weekend, when my father came to visit, we were without electricity for the entire weekend. This occurred twice during my time there, due to the breaker being tripped. However, I did not have access to the breaker, so I had to wait for the issue to be resolved externally. A particularly distressing issue occurred regarding my lease. I had originally signed an agreement ending on March 31st, but the management somehow altered the documentation—with what appeared to be a forged signature—stating the lease ended April 30th. This was not only unethical, but incredibly stressful. In addition, when I was two days late on rent (with two more days legally remaining before an eviction could be filed), the property management entered my home without notice. I was locked out, and the AC was turned off during a 110-degree day—while my cat was still inside. I was told they had “fed” my cat, despite me never giving permission to do so. To justify entering my unit, they called for a wellness check under false pretenses, and during that time, proceeded with an eviction, turned off the AC, and again claimed to have cared for my pet. I remained locked out of my home for 16 hours. This experience, especially as a first-time renter, was emotionally exhausting and left me feeling unsafe and powerless in my own home. I share this not out of bitterness, but in hopes that others will be encouraged to advocate for their rights, thoroughly document interactions with management, and prioritize living environments that respect tenants’ well-being, safety, and dignity.

Rent-LBK
Rent-LBK

So when can the owner expect to see the remaining $796 you owe?

Another lesson for a first time renter “don’t leave owing money” because landlords share that information with each other. It’s a very good way to become a “last time renter”

samuel hontz Publicada en Google 1 year ago

Experiencia negativa: Me and my wife were supposed to pick up the keys, everything was fine, she went to get them and all of a sudden we owed a month of rent. They said nothing about it until our move in date and I reached out multiple times to clarify that we were good to move in. I understand that it is "common practice" but it wasn't in the lease. I struggle with having autism and so I see things very literal and they treated me so rude and like I was stupid because of it and had multiple people in the room trying to say I was wrong but they couldn't prove it. On top of this they made it very hard to get my service animal allowed and asked for things they were not allowed to but we loved the house so we ignored it. I also have seen that they like to respond snarky to bad reviews, I will not hesitate to attach the recording of our conversation and screenshots of the disrespectful messages. We asked them to just drop the lease and return our deposit because of the incredible disrespect and we had two days to find a place to live. I cannot imagine what it would be like down the line and I recommend you don't get involved with this group.

Rent-LBK
Rent-LBK

So we actually refunded the deposit and let you out our your lease. That part was not clear in your "snarky" comments but you are welcome all the same.

Doreen P Publicada en Google 1 year ago

Experiencia fantástica: We do not have Rent-LBK anymore as landlords and I sorely miss them. With them I felt I had a partner in my living situation and my voice was heard, everytime. During a heat spell, hey, Texas, our living room fan switch failed. After requesting we had a new fan the next day. It was not a cheap piece of crap, it was a few steps over what I might have paid in my old house! If you rent from Rent-LBK, be assured they care about both you and the property.

Rent-LBK
Rent-LBK

Thanks Doreen

Simon David Publicada en Google 1 year ago

Experiencia negativa: Been a tenant at my current apartment for over ten years. I started trying to be nice but that only got me an eviction notice so what's the point. After all it's not easy trying to get on with Edward Jones And Getting Series 7 license. The roof Still has not been maintained since the new owners. I am ready to see more damage, considering they spend more money fixing up the apartments and avoiding the Flat roof repair. One day it's just gonna Domino. Not even 15 days of being behind one time out of Ten years AND U THREATEN "EVICTION". WELL I THINK I FOUND THE GRINCH.

Rent-LBK
Rent-LBK

Thank you for the review.

Erica Rosales Publicada en Google 1 year ago

Experiencia positiva: One of the best living situations I have been in! They made moving in very easy. Anytime I have an issue or a question they are on top of fixing my issues. They can be a little hard to get a hold of, but after a couple of quick calls, they are very attentive.

Rent-LBK
Rent-LBK

Thank you for the review.

James Caldwell Publicada en Google 1 year ago

Experiencia fantástica: Everyone has been super nice since we moved in, great experience so far!

Rent-LBK
Rent-LBK

Thank you for the review.

Demonica Osby Publicada en Google 1 year ago

Experiencia positiva: I have enjoyed this home for over four years. The maintenance guys have come out every-time I’ve had an issue. I am also grateful for management who actually reaches out. My neighbors have been great and there is community support. We’ve had some plumbing issues but that was on the city to fix the issues we had. Other that I love my home. Thanks.

Rent-LBK
Rent-LBK

Thank you for the review.

Joe Sanchell Publicada en Google 1 year ago

Experiencia fantástica: Being a resident here at Farrar West has been a true blessing! Everyone is always friendly, maintenance is always swift and prompt to tackle any work order issues. The attention to cleanliness and trash issues is always appreciated and I love showing everyone where I now live unlike previous residences. I have loved my time here as a Farrar West resident and look forward to renewing when time approaches! Thank y’all so much for everything and Happy Holidays!

Rent-LBK
Rent-LBK

Thank you for the review.

Brandon Ingram Publicada en Google 1 year ago

Experiencia fantástica: Five stars for sure! Our property manager, Kendra, is amazing!

Rent-LBK
Rent-LBK

Thank you for the review.

Bre A Publicada en Google 1 year ago

Experiencia fantástica: I've never had an issue being a tenant here. Always quick to respond and takes care of issues in a timely manner!

Rent-LBK
Rent-LBK

Thank you for the review.

Trina Harris Publicada en Google 1 year ago

Experiencia fantástica: Great place to help get you a house you're looking for. Staff is very respectful and willing to assist in any way possible.

Rent-LBK
Rent-LBK

Thank you for the review.

steff ortiz Publicada en Google 1 year ago

Experiencia fantástica: Mike the owner gave us a good deal to get two connecting spots and we absolutely love it here. We were allowed to remodel as we wanted . We are going on 3 years being here. Making payments and submitting maintenance orders are very convenient with online services. We definitely highly recommend!!

Rent-LBK
Rent-LBK

Thank you for the review.

Chance Brown Publicada en Google 1 year ago

Experiencia fantástica: Best spot in town

Rent-LBK
Rent-LBK

Thank you for the review.

Paul Fontaine Publicada en Google 1 year ago

Experiencia positiva: Easy to use website. Responsive staff.

Rent-LBK
Rent-LBK

Thank you for the review.

shevika brown Publicada en Google 1 year ago

Experiencia fantástica: Awesome place

Rent-LBK
Rent-LBK

Thank you for the review.

Elizabeth Frazier Publicada en Google 1 year ago

Experiencia positiva: The management company has responded promptly any time I've had an issue. Maintenance requests were handled well and in good time. The onsite manager, Melissa is wonderful!

Rent-LBK
Rent-LBK

Thank you for the review.

Bree Thomas Publicada en Google 1 year ago

Experiencia fantástica: So far the experience has been a blessing, my family and I needed this home. It’s big and spacious, neighbors are very welcoming and friendly. I see us being here for quite some time. HIGHLY RECOMMEND

Rent-LBK
Rent-LBK

Thank you for the review.

TOETOE Collins Publicada en Google 1 year ago

Experiencia fantástica: Super awesome clean property with friendly understanding staff

Rent-LBK
Rent-LBK

Thank you for the review.

Teresa Williams Publicada en Google 1 year ago

Experiencia fantástica: Nice location, close to shopping, restaurants, and schools, manager is very nice and helpful.

Rent-LBK
Rent-LBK

Thank you for the review.

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