Goss Management & Realty
Expert Little Rock property management services for single-family and multi-family owners and investors with personalized attention and commitment to success.
If you are considering applying for a rental, please contact our office BEFORE you apply by calling or texting, 501-225-7968, to verify activity on an interested property(s).
At Goss Management & Realty, our focus is simple. We provide exceptional and innovative property management for homes, condos, and townhomes in Little Rock and throughout counties like Pulaski, Saline, Faulkner, Jefferson, White, Conway, Grant, Hot Springs, and Garland.
If you own a residential investment and you’re looking for professional management, look no further than Goss Management & Realty. You can count on full-service property management that uses technology and customer service to provide marketing, tenant screening, leasing, maintenance, and accounting.
Our team knows that every investor is different, and every rental property is different, too. We don’t take a one-size-fits-all approach to property management in Little Rock and the surrounding communities. We listen to your investment goals and we evaluate what you’re working with. Then, we put together a management plan that fits your needs and serves your property’s strengths and challenges.
Leave it all to us. We’ll market your home, screen your tenants, executive your lease, and take care of all the day-to-day details involved in effectively and efficiently managing your rental home. Rely on our resources and experience – we’ll protect your time and your property.
Wondering what we’ll do for you? It depends on what you need. Maybe you’re especially worried about tenants who don’t pay rent. We’ll screen thoroughly and establish a consistent plan for collecting rent every month. Perhaps you’ve had trouble with communication in the past. We’ll share all our contact info and show you how to navigate our user-friendly owner portal.
We offer you a unique and personalized service that other Little Rock property management companies can’t. You’ll find us to be attentive, responsive, and eager to meet your needs and exceed your expectations.
Our experience in the local Little Rock rental market is deep, and our leadership within the entire property management industry delivers resources and tools that you can’t find elsewhere. We have dealt with every situation you can imagine; from tenants who don’t pay rent to security deposit disputes and implementing new fair housing laws and rental regulations.
We’re all about relationships. We develop and maintain professional, respectful relationships with tenants, vendors, and community partners. This leads to better investment returns, higher retention rates, and lower maintenance costs.
Wondering what your Little Rock rental home is worth? We can establish a competitive and profitable rental value using our data-driven technology and our 30 years of experience in the local market. We’ll take a look at what similar homes in your neighborhood are renting for, and we’ll price your home appropriately.
If you’re thinking about buying an investment property in Little Rock or one of the surrounding communities, you’ll want to know how much rent you can earn. You’ll want to factor in any potential vacancy times and maintenance costs. We can help. Talk to us before you buy, and make a smarter investment decision.
Every interaction I have with Goss has always been great! The ladies upfront always take care of me. I highly recommend utilizing Goss for any of your property management needs.
We love helping our residents have a better rental experience than they expected. Our team is here to provide you with everything you need to feel comfortable and secure in your home. Whether you’re wondering where to register your kids for school or how to turn on the utilities, we’re easy to reach and quick to respond.
When you rent from us, you can be assured of a high level of professionalism and quick maintenance response. Our tenants experience the peace-of-mind that comes from a professionally managed rental home. If you meet our rental criteria, we would love to have you as a tenant in one of our properties.
If you are looking to rent a home, we have a top-notch inventory of houses, condos, and townhomes for lease. You can view our homes in real-time, find the perfect home for you, and apply to rent with us.
I started renting from Goss Management in May and they have been great! If you prefer a management company that leaves you in peace but responds to serious maintenance issues promptly, then Goss is the management company for you! So far, I am really enjoying my time in this home and Goss is a big part of that!
Goss Management & Realty is dedicated to the principle of equal access for people with disabilities in compliance with the Americans with Disabilities Act (ADA) and HUD guidelines. Please contact us at (501) 225-7968 or [email protected] should you have any questions, comments or concerns regarding any accessibility issues.
Thank you for your interest in Goss Management & Realty. Our rental list is updated regularly and can be picked up at our Office, faxed to you, emailed to you or viewed on our website. We are here to assist you in locating your next rental property!
1. There is a $40.00 non-refundable application fee for each applicant over the age of 18 years. Fee is to be paid by money order or cashier’s check at the time the application is submitted. The fee will only be refunded if the application is not processed, no exceptions.
4. Applicant must have good landlord references or mortgage company payment history. Acceptable rental history must be for 1 year or more within the last 18 months from at least one applicant. College dorms and relatives are not considered rental references.
5. All units are available to occupants with children and to the physically impaired. Two occupants per bedroom are acceptable, with children under 12 months not being counted.
6. The Application must be signed by all applicants. We can hold a property for an approved applicant for 10 business days after the applicant pays the Security Deposit.
Income is to be 3 times the amount of the rent of the property applicants are applying to rent. Applicants must provide the last 2 months of pay stubs. Documentation for any other income (SSI, child support) must also be provided. Unemployment income is not considered. Self-employed applicants must furnish a copy of their Schedule C from their last tax return or furnish a copy of the last 6 months’ bank statements, verifying monthly income of 3 times the rent amount.
Any criminal offense which has taken place within the last 7 years, will result in a denial. If there is a criminal conviction and the applicant has been out of jail/prison less than 5 years, they will be denied. If the criminal offense was of a physical or violent nature against either person or property, the applicant will be denied. If the criminal offense took place more than 10 years ago, or if the person has been out of jail/prison more than 5 years and has perfect credit and rental history, they may be approved (provided this was a one-time offense and was not of a physical or violent nature). Multiple offenders will be denied no matter what the credit and rental history shows.
The tenant’s security deposit will NOT be refunded unless the tenant completes the full term of the lease and meets all other conditions of the lease.
A $350.00 non-refundable fee is required for each animal. This applies to all inside and outside pets. There is a monthly pet rent of $25.00 per animal. No Pit Bull, Rottweiler or Doberman Pinscher dogs are allowed, even if they are registered. NO EXCEPTIONS. Fee is waived for applicants providing a medical letter stating that the “pet” is, in fact, a medically prescribed assistant or companion service animal. Applicant remains responsible for damage done by ANY animal brought onto the property.
Goss Management & Realty adheres to all requirements of the Fair Housing Laws. We do not discriminate against any applicant for reasons of race, color, creed, national origin, sex, age, marital status or physical or mental disability.
Horario de apertura
- Domingo: (closed)
- Lunes: 9h-16h
- Martes: 9h-16h
- Miércoles: 9h-16h
- Jueves: 9h-16h
- Viernes: 9h-16h
- Sábado: (closed)
Goss Management & Realty: Opiniones
2 months ago Experiencia fantástica: Very professional and trying them out
2 months ago Experiencia fantástica: I really enjoyed living here! The staff was friendly and easy to talk to, and any issues I had were taken care of pretty quickly. The environment was peaceful, and I always felt comfortable at home. It’s a great place if you want somewhere calm and well-kept. I would definitely live here again!
2 months ago Experiencia fantástica: I just want you all to know that I appreciate you for giving me a chance to be back in this house. I'm loving it. I'm finally getting things together in here the kids are all here at home finally and the love it The maintenance request and the response time with the problem all fixed less than 24 hours I was told it would take 24 to 48 hours but when I say fast and very professional you can’t beat it I would definitely recommend Goss management and Realty to anyone that’s looking to buy or rent Property oh, let’s not forget the staff when I say Professional And treat you with all the respect, no matter what the background looks like and where you come from they will work with you
10 months ago Experiencia negativa: This company does not do right by their tenants. They renewed my lease without even giving me the option or discussing it first. Any time I need maintenance, I have to submit the same work order four or five times before anyone responds. I’ve always paid my rent on time and never been late, but the respect is not given back. Anika only cares about money, and Sharon is rude and unprofessional in the way she talks to people. I will not rent from them again—tenants deserve much better. Also Search up Goss Management & Realty On Kanis Rd to see what type of people they are! Look at those google reviews as well.
Erin Wellers thank you for taking the time to provide this type of review; researching our pages/information, etc.; however, we are unable to have a professional conversation with you based on this name is not a current - past resident. If/when reviews of this nature are provided, provide your real information to not hide behind this platform for us to discuss and add proper closure.
11 months ago Experiencia fantástica: Finding a rental property can be daunting, to say the least, but Sharon made it so much easier. She answered all my questions even after hours. Thanks, Goss Management & Realty.
Thank you Ashley for your very positive feedback and Sharon sends her THANK YOU for allowing us to be your housing option. We work hard with multiple parts of the puzzle to make experiences such as yours as positive as possible. Enjoy your new address!
11 months ago Experiencia fantástica: Wonderfully kind ladies with great hearts
LaToya, thank you for your kind words as we really try to allow for positive experiences with our team from our office to the vendors, etc. we work with. We hope to continue allowing for these positive moments with you and thank you for allowing us to do so!
1 year ago Experiencia fantástica: Sharon was such a help to me on the first of last month! She helped me get into my first house, and the process was easier than I could have ever imagined! I’m 22 with not the best credit history, but as a small owned & personal kind of business, they were able to take a chance on me and it paid off in both of our favors! I couldn’t imagine renting from anyone else.
T. Lynn, thank you for acknowledging the positive experiences Sharon enjoys with wonderful residents such as yourself! We appreciate you for allowing us to be a part of this positive housing experience and look forward to continuing these stellar moments!
1 year ago Experiencia negativa: They do not fix ANYTHING in a timely manner and pass the buck
Angelique, thank you for your review. We have valued your residency and welcome the opportunity to have a discussion regarding this matter. Our team is here as the mediator between the owner/resident/vendor/etc. with repairs. Our goal is to have matters addressed as quickly as possible while depending on no additional hiccups with unforeseen timing, materials, etc. delays. Feel free to contact our leadership team directly if you have any further repair needs which have not been addressed.
1 year ago Experiencia fantástica: I want to personally thank you Sharon and the staff of Goss Management & Reality for the outstanding job they did helping me get into my new home. The process was a bit difficult for me alone, but, with the help of Goss Management & Reality staff, it was a easy process. With the professional knowledge and understanding they provided I felt really comfortable. Thanks for everything. I would highly recommend them to anyone. Thanks again.
Thank you Mr. Gradney for allowing our team and specifically our SUPERSTAR Sharon to be your chosen housing option. We try our very best allow the process of moving to be as stress-LESS as possible. We truly appreciate YOU for kindness, etc.
1 year ago Experiencia fantástica: Very helpful and supportive and really sweet and they are really good people and will help you find and get a great place and they are very well mannered and will help you they help me and my family and we are very greatful
Janae, we thank you for allowing us to be a part of your housing experience in such a positive way! Each of our Goss Management & Realty team work hard to allow these type of interactions with all we come into contact with as housing is such an important lane for all of us.
1 year ago Experiencia negativa: Subject: Concerns and Disappointments with Goss Management Services Dear Goss Management Company, I hope this letter finds you well. I am writing to express my deep disappointment and frustration with the quality of service provided by Goss Management, which has led me to leave a one-star review on Google detailing my experiences. Throughout my tenancy, I have consistently encountered issues with maintenance requests being ignored or inadequately addressed. The practice of sending random contractors to the property without prior notice has not only been inconvenient but also disruptive to my living situation. Furthermore, despite leaving the property in pristine condition and providing a 30-day notice of my intention to move out, I was shocked to discover that my entire security deposit was withheld. Despite my explanation for providing the notice on the 9th rather than the 1st of the month, your company refused to pro-rate the remaining days and instead unjustly retained the entire deposit. Additionally, the lack of online rent payment options is archaic and inconvenient in today's digital age. Requiring tenants to obtain money orders and physically drop them off at your office is an unnecessary burden and inconvenience. Moreover, the difficulty in reaching your office via phone and the dissemination of misleading information via email only exacerbate the already poor experience of renting from Goss Management. As a tenant who has resided in your properties for three years and upheld my end of the rental agreement, I am deeply disappointed by the lack of consideration and fairness demonstrated by your company. It is disheartening to feel disregarded and mistreated despite being a loyal and responsible tenant. I strongly urge Goss Management to reconsider its policies and practices to better serve its tenants and uphold the principles of fairness and transparency. Until meaningful changes are made, I cannot in good conscience recommend Goss Management to anyone seeking rental accommodations. Thank you for your attention to this matter. **Update** we moved a year ago from 609 E 17th st and that property still hasn't rented out till this day 1- 21-25 they never re done the floors after we left and there was a water leak for a year. They only changed out counter top, new deck in the back, and a new roof. That property is still as garbage as it was when we first rented. Cant hold heat in the winter. Cant hold air in the summer!
Mr. "Ray Moore", thank you for your feedback. At this time we do not have a resident by this name so we can only assume this is a false review. We truly value all short - long-term residents. Our office is the management company on behalf of any/all owners in which we represent. We provide the services as per the request noted with work performed by third party companies required to have a high standard of General Liability insurance, etc. This office does not have control over the workforce and/or the employees of another company as it relates to different individuals, etc. Based on this review vs. our currently tenancy, the owner of your property has the choice to make improvements as they are the homeowner which was provided as an update. You have the right to move-out, but a proper notice must be provided in a timely manner and not when you choose to provide based on your personal change of plans.
Regarding the usage of online payment options, this system works well as long as the correct information has been input, but if human error occurs this is outside of our control. After a resident profile has 2 errors based on human error, this office will cease the online payment option and require certifiably forms of payment to avoid an owner not receiving their payment in a timely manner.
Work orders are through a online portal which has been shown to work proficiently for any/all of our residents unless there is a lack of level of comfort with someone using technology overall. If/when a resident is contacted by a third party and a resident does not have the capability to receive a call/text due their lack of phone , that is outside of any/all parties control.
We value the systems, processes, relationships of each and every person we come in contact with is appreciated. If at anytime a discussion to improve the Goss Management & Realty experience better, I/we are here to have that discussion. Thank you!
1 year ago Experiencia negativa: We now have new ownership of our rental. From the beginning it was a crap show to be managed by this company. Terrible website and customer service. Before we moved in we found many areas that needed to be maintained or installed and we left a list of items per their instruction. Not a single item was attended to, this included gas being safe to use, dishwasher being wired, washer/dryer not being installed properly and more. The nail in the coffin on this review is after 2.5 years of living here, our furnace started to act up. Our new management company sent technicians right away and the technicians quickly discovered that our heater has been dispensing an unsafe level of CO2. Glad to hear my life expectancy of both myself, my roommate and house cat likely took a hit since living here. GOSS... ya'll suck and I'm glad our new property management company replaced you.
Nick, thank you for your feedback and for allowing us to be a part of your living experience for 2.5 years. According to our records, we are not showing a recent move out or lost property/resident with this name for us to truly understand what may have gone wrong with your experience with our team. I will be more than happy to discuss this matter further. Thank you. Anika Dixon/Goss Management & Realty.
1 year ago Experiencia fantástica: Sharon has been more than patient with my many, many questions. She facilitated us renting a home site unseen and are very pleased with the outcome. We definitely recommend Goss Management & Realty to others.
Sharon is a true gem with our Goss Management & Realty family!
We appreciate you for allowing us to be your chosen housing option and look forward to maintaining a very positive experience with you. Thank you for choosing Goss Management & Realty!
1 year ago Experiencia fantástica: Goss Management streamlined the rental process for me and made it super easy for me to find a home, apply, and move in all within a week. Top notch customer satisfaction. I’m very satisfied
Thank you for allowing our office to take great care of you with your move-in process. We truly appreciate you for being a part of the Goss Management & Realty family!
1 year ago Experiencia negativa: Terrible company to do business with. My boyfriend’s cleaning company worked for them and they did not want to pay for the work that was done. Anika is extremely unprofessional, rude and has poor management skills. Did my research on her and the company and wish we would have found out before entering business with her
Thank you for this review. If this is from TCS (no name mentioned) is a scammer; unethical business practices; unable to properly handle their financial lanes within the business; unable to follow through with proof of their work with photos as required by our office as per the emailed work orders; has continuously indicated suing this office for their lack of having funds to operate their business, etc.
The GMR staff which hired TCS should have NEVER entered into a relationship with this company based on our experience with them.
2 years ago Experiencia fantástica: Victoria is hands down the Best Property Manager in Jacksonville!!! As soon as I stated what I was looking for and when I could move in. She immediately asked upstairs or downstairs? I knew then we were gonna stay here.....She cares!!!!
Thank you very much for your very positive feedback and for allowing us to be a part of your housing experience!
2 years ago Experiencia negativa: Goss Management is not a good company to rent from nor do business with. Charging someone $100 application fee per adult is shady business. The software they probably use to run both credit and criminal is roughly $25-$35 a person but they are charging triple that just for the application fee. The owner Anika is rude, ignorant and doesn’t have people skills at all. As the aunt of a former client I wouldn’t recommend doing business with them at all. They are a bad management company. Stay away.
Leslie, thank you for taking the time for this review. Our application fees encompasses several hours of staffing time and energy. The aware of our fees and processing prior to applying or they have the right to not apply. Typically the public is working with non-management, but Anika will be more than happy to have a conversation with you.
2 years ago Experiencia fantástica: My renting process was so easy, Mrs Sharon & Mr Marcus are so sweet and very professional. I’ll continue to rent from Goss. Such a great and easy experience. Let’s not forget I love my new home!
Hello Tracie and THANK YOU for allowing us to be a part of your new WELCOME HOME opportunity! We truly appreciate fantastic ROCKSTARs such as yourself being a part of our Goss Management & Realty family.
2 years ago Experiencia negativa: I would not recommend using this realty company, this management company is a joke! The staff is RUDE, especially Sharon, she does not know how to speak professionally and constantly provides false information. When requesting maintenance request they do not coordinate or attempt to provide a timeline if when repairs will take place, they just send contractors to your house and if you are unavailable they get an attitude. I am sure if the owners of each rental knew how their properties were being managed they would find a new management company. Appliances are outdated, including heating and air. I am moving at soon as I possibly can, I wouldn't recommend for my dogs to live in one of their properties. They must have hired their staff from the half way house, they are extremely unprofessional. DO NOT RECOMMEND!!!!!!
Greetings Tonya. Thank you for your review and overall feedback. As the lead management contact, I would very much like to have a phone call to further discuss your experience with our team. This type of conversation will allow our team to only strive for top level experience when working with our office as that is always our goal. We hope to speak with you soon. Thank you.
2 years ago Experiencia fantástica: Goss Management is an awesome management company. Mr. Marcus is excellent. Very professional.. Attentive to the needs of his clients. He answered my calls immediately with enthusiasm and you don't find that in this day and age. He is a great asset to the team. Mrs. Anika is amazing as well. I give them fives stars because they deserve it! If your wondering about Goss Management..try them. You will Not be disappointed! I've had the privilege to work with Tye Davis who is amazing at his job. I love the way he cares for the tenants. He addressed any issues or concerns I've had with enthusiasm and care. Mr. Tye makes sure he goes the extra mile for the residents. I appreciate him for helping me make my property a home!
Thank you so very much for this very positive feedback. Our team works so hard to make our experience a positive one! We are so very thankful for you to allow us the opportunity to be a part of the Goss Management & Realty - You are truly appreciated!
2 years ago Experiencia fantástica: Tye Davis was a big help to my services.
Thank you Jarica for allowing our office to take great care of you!!!
2 years ago Experiencia fantástica: Top notch property management company. Mr.Tye goes above and beyond for his clients and vendors. Quick response if you ever have any issues. We recommend to all of our clients about this company.
Thank you for your very positive feedback regarding our company! We truly take pride in what we do and appreciate relationships with superb companies such as yours. Our residents are happy so owners are happy!
3 years ago Experiencia fantástica: Myranda did an excellent job she’s very professional and knows her stuff. I truly appreciate everything she did to help get me in my new home. Thank You again Myranda.
Thank you so very much for this positive feedback as Myranda is a valued part of our Goss Management & Realty team. We are so very glad you are happy to call your new place home!!
3 years ago Experiencia fantástica: I absolutely love Goss Management, Myranda & Marcus are a power team. They got me in my home so quick I wouldn’t work with another Realty company. I’ll give 10 stars but there’s only 5. I shopped around before I came across Goss Management I’m going on 2 years with them now. I couldn’t have made a better decision. To Marcus & Myranda: THANK YOU SOOO MUCH ILL NEVER FORGET WHAT YOU DONE FOR ME & MY FAMILY!!!!
Thank you for allowing the SUPERSTARS team to take great care of you! We appreciate you for allow GMR to be your first housing option.
3 years ago Experiencia negativa: The absolute worst people to rent from! The owner is very disrespectful and think she knows it all. Very, very, VERY unprofessional. MYRANDA is the absolute worst as well She is unprofessional, she responds to things when she wants to respond to them. However if and when you don't respond to her In a timely manor she will threatened to send a police to your house for a welfare check. Her attitude is horrible, she does not know how to Conduct business. She asked that I only communicate through text and email. However once I sent a text message, I never received a response. I went to the office to try and conduct my business since I never received an answer. Her response was, "I saw your number pop up on the screen, I Just didn't respond to it". If you go to Facebook the reviews are horrible on there as well. This isn’t the same owners as before she T bought the company and the name. Please don’t confused the two. The business isn’t the same. These people are rude and half fix things as well. I will post pictures as well. Edit, look at the response and you can tell How unprofessional this place is. This is a business woman who responded so poorly.
Thank you for your review. It is very obvious you are a resident which was asked to move out of the house for the owner's personal reason and you demanded to continue living in the property. Fake names/reviews have been submitted for several months since a request for move-out was made.
This was taken very personal by you with this owner based on your not moving until a 3-day eviction was demanded; staff with their personal matters which you choose to take the time to research vs. moving out of the owner's property; and continuous attacks of each staff member within this office until the police was most recently called during your hostile visit to this office. This matter will continue being resolved legally based on this ongoing harassment and/or post move-out condition of the property in question.
Property management is a business with proper business being conducted by the full team of Goss Management & Realty. When emotions are involved by a residents based attachment to a property, proper business must be/will be handled as in this case or any case with an owner in which we represent.
3 years ago Experiencia negativa: The yard was flooded and trash was everywhere
Thank you Ms. Harris for your review. Our office takes pride in all properties which may be a place you call home in the future. Flooding may be out of our control, but we are not aware of any of our rentals experiencing this situation. Trash may be a recent gusty wind in our area so we will address this soon.
3 years ago Experiencia fantástica: What a great experience!! They really got me in house quickly and affordably!!
Ashley, we thank you for allowing us to be your NEW ADDRESS/HOME option for this great feedback. You allowed us to make this process a breeze and look forward to a continued positive experience.
3 years ago Experiencia fantástica: Great Management and communication
Thank you Alexis for your very positive feedback & for allowing us to take great care of you!
3 years ago Experiencia fantástica: I have never rented from anyone handles repairs as efficient and effective as this company. They are amazing.
David, thank you so very much! Our team and vendors work so hard to make great residents such as yourself HAPPY! Thank you for allowing the GMR team to provide your housing needs!!
3 years ago Experiencia negativa: Looking at the reviews for this company regarding the deposit, did anyone get a lawyer? Faulty business practices will land you in court, with love see you there
Thank you for leaving a 1 star and the time for this type of confusing review. Deposits are refunded when you remove/clean/etc. = ZERO tenant negligence.
3 years ago Experiencia fantástica: Myranda was very awesome and did a great job. It didn’t take no time to get me approve. I’m so excited and glad that I chose Goss. I recommend them to anyone that’s looking for a place to live.
Thank you very much for this "GREAT JOB, MYRANDA" as she is a wonderful part of our team! We are so glad you chose to allow the GMR team to provide your housing needs!!
3 years ago Experiencia positiva: They have been very fair to us and have always come to fix any maintenance issues very promptly. The office staff all have a very positive vibe as well :)
Trisha, Thank you VERY much for allowing our team to take care of you! We truly appreciate our wonderful residents such as yourself. We are here to assist and make your life as stress-LESS as possible!
3 years ago Experiencia negativa: "Good afternoon, I looked into attempting to place a work order for you but I no longer manager your property and I am not authorized to send out any contractors. I do apologize for any inconvenience this has caused you." - Goss Management's response to an emergency work order. I signed my lease with Goss and pay my rent to Goss. I have been beyond patient with the constant turnover of staff, lack of communication and incomplete repairs. I have taken it all in stride until I received the above text in 100 degree heat. I would not rent from them again nor have them manage my property.
Ashley Webster, thank you for taking the time to provide this review. Legally an owner has an option to sell their property without any notice to the resident as housing is still being provided to you. Yes, your lease was signed with and by Goss Management & Realty. Our office provided the OWNER SELLING update to you as a professional courtesy only as this repair may have been in limbo. We also informed you of our HVAC vendors may be on a 24-48 hours work order delay due to the 100+ temps, but based on us having a contractor our within 12 hours of your initial call; your numerous calls to our office during and after hours in which we answered every call and took care of this matter until it was no longer within our control as the management company as we do not own the property in which you are resident. As we are no longer your management company, we wish you the very best. We also wish your new owner/management company the very best with you as their resident.
4 years ago Experiencia fantástica: They did a wonderful job I appreciate everything they done to my apartment
Ms. Matthews, we thank you very much for your positive feedback. Residents such as yourself make our lives easier and a more enjoyable experience for all involved!
4 years ago Experiencia negativa: What experience?
Ms. Summerville, we would very much like to speak to you regarding this experience with our office. Feel free to contact us soon.
4 years ago Experiencia negativa: We lived in the house for 6 yrs. Out of 6 yrs, we were 1 day late in paying rent ONCE. Last year, we invested about $2000 into updating the flower beds and adding a BBQ pit area in the back. We are non-smokers as well. They are refusing to give any deposit back due to nail holes did not have putty in them, and several more LIES including the house being smoked in - 150% untrue. We were told to move out of the blue, totally unexpectedly during the blizzard in February. The owner all of a sudden decided to sell. It took my spouse going up there to the office for them to speak on the deposit. Emails & calls were going unanswered & ignored. Think long & hard before renting from Goss.
Mr. Perry, thank you for your feedback. We are here to learn from experiences such as yours. Our office would very much like to speak to you soon.
4 years ago Experiencia negativa: Never received a call back or any communication
Ms. Jackson, thank you for taking the time to provide this feedback. Our office is always open to discussing how we can improve. Please feel free to contact our office to further discuss.
5 years ago Experiencia fantástica: Good with responding to messages & showing properties in a timely manner.
Ms. Lee, thank you very much for the 5 stars and positive feedback!
5 years ago Experiencia negativa: Air conditioner is leaking water into the residence. I called for service over a month ago and daily last week and no one has responded on site to address the problem.
Pastor LaToison, thank you for your feedback. We are here to provide as positive of an experience with our residents as possible. Our goal is earn your 5 stars!
5 years ago Experiencia negativa: I give this company 0 stars. I was inquiring about an apartment on Mara Lynn Rd in Little Rock. There was a for rent sign in the window of the apartment. Trash was everywhere. And there was an awful stench in the parking lot. Definitely didn't call. I can see that this company doesn't care about their property.
Kayla, thank you for your feedback as this wasn't a positive experience if this was truly one of our rentals. We take pride in providing a quality experience and first class first impression. Hopefully you will give us another chance and earn your 5 stars!
5 years ago Experiencia fantástica: Excellent Realtor company. Excellent customer service
Ms. Burgess, we thank you for allowing us to earn your positive business and overall experience. We will be honored to be your only option for your real estate needs!
5 years ago Experiencia positiva: I'm presently renting my home from Goss it's a nice house!! ❤️❤️
Ms. Harris, thank you very much for allowing our team to provide your quality housing needs!
5 years ago Experiencia negativa: This company has lied about fee I owe when I have never been late they continue to say I have late charges . I’m taking my all of my documents to base legal so I can file claims against them for fraud.
Mr. Williams, thank you for providing this feedback. We would very much like to discuss this matter. Our office is here to provide a positive experience for all parties.
5 years ago Experiencia negativa: Called this morning and the lady seems to be having a bad day. Had a attitude she wasn’t very pleasant. Her attitude alone made me not want to rent from this company
Ms. Carter, thank you for this feedback. We have a philosophy of "leaving your STUFF in your car" to not allow it follow you into our office to avoid situations such as this. Please know this is not typical and we want to earn your 5 stars in the future!
5 years ago Experiencia fantástica: Really friendly staff...Easy & fast approval...This company actually checks on you after move in & hire really prompt maintenance repair guys
Ms. Miller, thank you very much for this ROCKSTAR review! This is how we should handle our business for great residents such as yourself.
5 years ago Experiencia positiva: Good service
Jacoby, thank for allowing us to earn your 4 star business!! We would very much like to continue being your best option for any/all real estate needs you may have.
6 years ago Experiencia fantástica: Great place
Ms. Harris, thank you for taking a moment to provide this feedback and allowing our team to earn your 5 stars review. Please keep us mind with any future residential needs you may have!
6 years ago Experiencia fantástica: I had the opportunity to speak with one of the owners and it was confirmed that they are what they're employees say about them. When your employees brag on their company it says a lot. Thank you for the great service you all rendered into me. Blessings
Mr. Dandredge, thank you so very much for providing this feedback! Please let us know how we may be of assistance to you with any current - future residential and/or commercial needs you may have.
6 years ago Experiencia positiva: Really nice lady named crystal works here. Never met her face to face but she was very nice and friendly over the phone
Mrs. H, thank you for your feedback. Yes, Crystal is a ROCKSTAR and glad you had an opportunity to work with her!
6 years ago Experiencia fantástica: The whole team is excellent!! They can take care of any family.. large or small, and the maintenance team is always on call!!
Mr. Glason, thank for allowing the time for this feedback. We hope to continue this level of service with your. Please keep us in mind with any real estate needs you have currently - future!
6 years ago Experiencia fantástica: Anika is a great person and her staff is excellent. I have rented in the past with this company. They are professional and very supportive as well. Family friendly rental company. Five stars giving.
Ms. Winkler, thank you so very much for allowing our team to earn your 5 star business! We pride ourselves in this level of customer service and individuals such as yourself makes this easier.
6 years ago Experiencia fantástica: Over all, a great experience. Nice people
6 years ago Experiencia fantástica: Great staff who cares about their tenants and properties. Class act and great service. I recommend Goss over any property management out there
6 years ago Experiencia fantástica: Great company to rent from and beautiful properties
6 years ago Experiencia fantástica: The maintenance department is awesome. They respond quickly and make sure your taken care of and always keeps you in the loop. I absolutely loved the application process smooth and the move in process was made as stressLESS as possible! I will highly recommend GOSS MANAGEMENT to anyone looking to move. Rather it be a single family home or small multi family community. They can take care of you.
6 years ago Experiencia fantástica: I started renting from Goss Management in May and they have been great! If you prefer a management company that leaves you in peace but responds to serious maintenance issues promptly, then Goss is the management company for you! To be clear, I take care of minor maintenance myself...because I prefer to...so I have no idea how they are on that front. Otherwise, the office staff is very friendly and professional. So far, I am really enjoying my time in this home and Goss is a big part of that!
Karen, thank you very much for allowing our team to be your preferred management company. Should you invest in residential or commercial real estate in the future, please consider our team. We are here from purchasing - management to make your life as stress-LESS as possible.
6 years ago Experiencia negativa: Terrible! Wish I knew the owner of the property I rent! Never rent from these people! Been at same property three and would be four years but it is the same run around when something needs fixed. I am so tired of this! Stay on them or nothing will ever get done!
6 years ago Experiencia fantástica: Great people
6 years ago Experiencia negativa: I am currently in the process of terminating my contract with Goss. The only management they are doing is collecting the rent and their management fee, I recently had to have repairs on the A/C unit. There were so many delays, I had to step in and handle the details. They got two estimates to replace the unit...$4,000-$5,000. The company I contacted found the unit under warranty and did repairs for $1300. Had I not stepped in I would be out an extra$2700.
7 years ago Experiencia negativa: They are very very rude. I called asking a question and was interrupted and told to get to the point. I asked my question and they said they arnt responsible then was hung up on. When ever I can I feel Imthey don’t want to be on the phone or help me. Will never be using them and will recommend to everyone to not use them. Very disappointed.
7 years ago Experiencia fantástica: I had quite an issue with a refrigerator deliver from home depot to my property in North Little Rock that Goss Mgmt takes care for me. Im in California so you can imagine how difficult this was. Paige was an ENORMOUS help through out the whole process. Always keeping me updated, answering/returning all my phone calls and emails...even during non working hours! I would 100% recommend Goss mgmt to anyone looking to rent thier home. You will not be disappointed. THANKS PAIGE!
7 years ago Experiencia positiva: Staff is excellent. Only problem is Emergency Maintenance does not work on weekends.
7 years ago Experiencia negativa: Most definitely worst place to rent from maintenance never fixed issues when i moved in so i have to dispute the charges now that I moved out of damage that was listed on my check list when i moved in ....would never recommend anyone to rent from them or ac Dixon who they are now partners with
7 years ago Experiencia negativa: I had been with Goss management as a home owner for more than 10 years and recently canceled my contract with this company. I speak for my own experience. I found it has become more and more difficult to work with this company since the ownership changed last year. 1. the manager pushed me to make unnecessary upgrade to the rental property. 2. Their communication often lost in the follow up and they can give you all kinds of excuses for not replying email and phone call. 3. I am not sure if they really want to manage my property and work for my best interest. For me, the previous tenant moved out in the first day of July and this company spent 3 months (1/4 of a year) to finish up the cleaning and fix. It's unbelievably inefficient and lacking of communication from their end. 4. The new owner of Goss promised to give me a selling estimation by herself and it also took her 3 months before referring me to other agents. Really lack of candor.
7 years ago Experiencia negativa: Absolute worst landlord I have EVER encountered. Won’t fix ANYTHING, will not be honest about it, will be dishonest to keep your deposit. We have placed a few tenants with this company and every time the experience has been the exact same HORRIBLE!! Currently made the news for refusing to fix a bat infestation issue that is causing tenants to be bitten and sick!!!!
7 years ago Experiencia fantástica: After leasing the same home for 7years a fire started outside and swept through he summer dried structure. The always friendly staff helped us quickly get a nicer home and restart our lives.
8 years ago Experiencia positiva: Nice. Clean place. Fun friendly staff. Helpful.
9 years ago Experiencia fantástica: Very friendly staff, worked fast ( two days ) to get me into a rented home.
10 years ago Experiencia fantástica: I was a medical student between 2001-2005, and during that time I rented from Goss management. It was a great property, very convenient to school, and overall in great shape and well maintained. Mrs. Goss was always a pleasure to deal with, and always professional. Towards the end of my lease I inadvertently damaged the refrigerator and it was replaced right away. I really enjoyed my time there, and overall had a very positive experience.
10 years ago Experiencia positiva: Chuck at Goss Management was extremely helpful, even going the extra mile to take additional photos and answer all my questions. Moving from out of town is stressful, but Chuck made it a easier for me. I would recommend them for your rental needs.
11 years ago Experiencia negativa: Easily summed up...slumlord property management.
11 years ago Experiencia positiva: Have been renting from Goss for only a few months now, customer service is excellent and they are very friendly! Ive had quick response time with repair request, and they ROUTINELY come out to spray and change air filters like they are supposed to! We will see how the rest of the lease term turns out, but so far very nice experience.
12 years ago Experiencia positiva: Overall been a good company to rent from. Be sure to tattoo the emergency afterhours phone number to your body though as they do not list it on their website or on their voicemail. Left me in quite a plumbing bind all weekend
12 years ago Experiencia negativa: We rented for 3 years through Goss. The staff is friendly and polite which I value, but we were not pleased with our experiences. I could write a book about every little thing, but I don't want to waste anymore energy on this. All I want to say is if you can avoid renting through this company, avoid them. (Avoid renting in the state of Arkansas for that matter, laws protect homeowners not renters) If you must rent from them, for lack of choices then protect yourselves. The most IMPORTANT thing to do is to take pictures of everything, I mean everything, upon your move in. Even a video walk through would not be too much. Make sure a time stamp is on every image and video. Also do this with all repairs, before and after. Record dates, times and service on all repair requests and actual work before and after. Pre-move in inspections are not performed and move out inspections are performed after the tenant has moved out and without them present. What does that mean? They can charge you as much as they want, unless you have proof saying otherwise. It doesn't matter what kind of a tenant you are. Also I wanted to note, the review posted on here by David Cummings, is in his own best interest, because he is a contractor for Goss Management for garage door repair. If Goss is successful, he is successful.
12 years ago Experiencia fantástica: I have rental properties that Goss Management takes care of for me. I have two other businesses to run and don't have time to take care of myself. One of my main concerns is that any work or repairs to be done, be done correctly and NOT necessarily the cheapest. As a general contractor and property owner this is important to me because this is a long term investment and needs to stay in good condition for many years. My experience with Goss Management has been very positive and they have made everything easy from record keeping, screening tenants, to quality repair work. I would highly recommend them to anyone who needs a company to look after their investments! David Cummings
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