Ledgeview Commercial Partners

Experiencia fantástica: Sara is the best her and the team went out of there way to help us find a new place thank you everyone

Experiencia positiva: Very fast and simple process to find a spot get approved and move in, thanks to Sara and the team .

Experiencia negativa: Communication and follow through are their biggest weaknesses. I have been here for almost 8 years and for 8 years I have had to bring the code inspector out multiple times a year for the most ridiculous things from trimming thorns to getting the snow taken care of or fixing a stair so it’s not falling off. At one point the post office gave us notice they were not going to deliver mail because our steps were too dangerous, the steps were replaced by a cheap crew who did not adhere to city and state requirements and built the stairs too high making the last step about 18 inches. I do more repairs on my own because work orders can take 2-3 weeks for a 2 minute fix. In all honesty it feels like they are either stretched too thin between clients or they just enjoy playing these games and dragging issues out until the City is involved.

Experiencia fantástica: I want to start off by saying how professional and amazing ledgeview is ! My leasing agent Sara was amazing , respectful , and the best ever! Within 1 week I was moved into my new apartment she helped and guided me through the whole process I highly recommend making ledgeview your property go to.

Experiencia negativa: I'll edit my previous comment and leave it there but for the past year this building and company have truly gonna down hill. Rent goes up maintenence cleanliness and all around service has gone down. Sadly this might be my last year with this place. But its okay they will just get some very low class family that will destroy the entire building in my place like they did down stairs. Can't believe I actually voted for the owner. I've been with them for 3 years it's a small business, which I always support, and they always get back to you, and the maintenance guys are great. Rent is high sure, but compared to other places, it's not terrible, and in this day of inflation, you really can't blame your landlords they are feeling the pinch too. But they have always treated me well and took care of issues that arise living in an apartment complex

Experiencia fantástica: I just purchased a condominium at Bayview Terrace in Hooksett, and a lot needed to be done. From the very beginning, I've been working with Emily, at the Ledgeview Commercial. Very cordial and extremely prompt in all my requests, Emily adressd all my issues and concerns in the fastest and the most professional manner. On top of everything, Emily is kind and funny and extremely approachable in all aspects of her her duties. She is a valuablet asset to this management company. Thank you Emily!

Experiencia negativa: Emily is a joke. She has a disgusting attitude and is not professional at all. Has no customer service skills or problem solving skills. I followed a complaint and was sent an email to send a written complaint but I wanted to come on here and warn everyone to be aware of Emily. Sara on the other hand, is super nice, easy to talk to and resourceful.

Experiencia fantástica: I have been living at a Ledgeview property for 3 years. They are very attentive to maintenance requests with quick turn around times. However, their strength is in the office staff, specifically Sara LaChance. They have been beyond accommodating, very responsive and so easy to work with. Because of this, my daughters and I have been able to make a great home in our apartment!

Experiencia negativa: So disappointed! DO NOT RECOMMEND ! I was told the application process would take 48 hours. I handed everything in the same day hoping by the time I tour I would have an answer if I was approved or not! I was completely eligible for the apartment my income matched my credit and my background check! Brittany did not communicate anything with me except for the fact that two days later they were still doing showings and taking applications for the apartment which is a $50 non refundable application! Why?! Why do more tours and applications for people to get turned down even if they are eligible? Well, because they want your $50 application fee! Not mention most of there units has floors you can sled on and roach traps! It’s honestly disgusting the way these companies rent these properties out just because they know someone will rent it! Please I’m telling you take my advice and go to mamouth properties in Manchester application goes super fast you have your answer same day and the application fee is way cheaper! Ledgeview Manchester is a 0 compared to any other place.

Experiencia fantástica: A big thank you and shout out to Sara. Sara went above and beyond to get us into an apartment. She was professional, efficient and kind. Her efforts are greatly appreciated!

Experiencia fantástica: Looking for a place for my daughter Claire to live while she completed her college career at UNH Manchester. Found Ledgeview and the place couldn’t have worked out any better. The location was excellent and the area was safe/ convenient. Couldn’t have asked for a better experience. Britney and Sarah always responded promptly to any issues or concerns. Great duo you have there. Thanks for everything

Experiencia fantástica: Sara Lachance is quite literally the best person I’ve ever dealt with at any property I’ve lived in. She responds within an hour of any request she makes and is super nice every time I see her. The property management company itself is awesome.

Experiencia fantástica: During my 2 years staying at a Ledgeview property, Sara was always extremely helpful with everything that I needed, from updating my car on file for my parking permit, to helping fix an issue where my online portal somehow stopped accepting payment.

Experiencia fantástica: The ledgeview team is very friendly and respectful of me as a tenet. Today Sara helped me get a pet on my lease within 24 hours of me sending out the request when I found my close friend had a cat that urgently needed to be re-homed. Thanks for having such a big heart guys; Flower would say thank you too if she spoke English I’m sure.

Experiencia fantástica: Been with Ledgeview for a year now. Im very pleased with the space I found through them. Its allowed me to relocate to NH and Im very happy with it. Spoke to Sara today to clarify some confusion regarding my lease renewal and found her to be helpful and kind.

Experiencia negativa: Word to the wise if you want to spend your hard earned money and live in squalor then rent from these clowns. Extremely poor maintenance service. You might go days without heat. When l finally moved out the fridge did not work...they installed an extremely black stove that could not bake nor broil anything even at 200 degrees. Need l say more...

Experiencia fantástica: Ledgeview is great to work with really accommodating and helpful

Experiencia fantástica: Sara at Ledgeview apartments made sure that any concerns we may have had were taken care of in a timely manner. She was very professional and friendly as well. Ty

Experiencia fantástica: Ledgeview is a housing company with timely maintenance requests solved and solid communication from the office team. I’ve had Sara for the past four years I’ve lived in one of their properties and she has always been so kind and helpful in a quick manner. Highly recommend with anyone who is looking for an apartment right now.

Experiencia fantástica: I've been using Ledgeview Commercial for a year now and have been very satisfied with the service, attention and assistance they have given. They are all very responsive and concerned for the clients. Thanks Thomas for your help!

Experiencia fantástica: I have lived in a Ledgeview property for several years and I have always been extremely satisfied with the interactions I have with their staff and owner. Sara in the office has always gone above and beyond to answer questions quickly and do all she can to help with any issues that arise.

Experiencia fantástica: My family rented through Ledgeview for two years when we first moved to NH. Friendly staff and they really care about the community.

Experiencia fantástica: Moving into a new apartment today they were so accommodating and easy to work with whole process between the lease and working with my schedule went so easy highly recommend

Experiencia fantástica: My son bardia has a condo managed by ledgeview and he only has good things to say about them. He actually travelled this morning to go meet everyone at their office. Thomas at ledgeview commercial is a good friend of his and my son is looking forward to doing business with this property management company.

Experiencia fantástica: Amazing group of people! So easy to work with and so friendly! Super happy to be moving into one of their beautiful apartments soon.

Experiencia fantástica: We had an excellent experience with Ledgeview! We worked with Thomas Motyka and he was outstanding! He was efficient and straightforward and helped us to decide which renter to lease to. He was also kind, polite and had such superb attention to detail that I was put at ease knowing that he was in charge of the process!

Experiencia fantástica: Sara was great to me, answered all my questions. Also responded quickly! Emily was also a great help during the process. Thank you

Experiencia fantástica: Excellent response times and very friendly! I cannot recommend Ledgeview enough.

Experiencia fantástica: As a landlord caring for my elderly Dad, I decided to hire Ledgeview. I've been working mostly with Thomas Motyka, who is excellent. And best of all, the whole Ledgeview team works together. My questions/concerns are answered promptly, their record keeping is organized and the maintenance team does great work. I'm very pleased with the whole team. Thank you for helping me keep my business on track.

Experiencia negativa: Absolutely awful stay away!

Experiencia fantástica: Very convenient location. I like the people working in the office, very helpful. Always respond to my emails quickly and solve issues. Highly recommend if you are looking to rent in the area.

Experiencia negativa: I have intermittently not had heat or hot water in my apartment since September 2022. They use an offshore company to manage maintenance requests and calls to the company are answered same day but they are using “quick fixes” that continuously break. Not sure if the building owner is even aware, but they are running this building into the ground. Not only are these unsanitary conditions first and foremost, it’s running up my electric bill to run space heaters. And I only gave a shower stall so my daughter and I can’t even take a bath. Having to “old school” boil water and do dishes. It’s like survival training 101! This is NOT ok!

Experiencia fantástica: Great multifamily property management and brokerage company. Professional maintenance techs and brokerage agents . Thanks for your help over the years!!

Experiencia negativa: This place can't even keep the power lol then when their workers cut the WiFi off they blame Xfiniti when it was there fault the unprofessionalism is kinda of hilarious

Experiencia fantástica: Mike is part of the maintenance crew and has been to my house for requests submitted. He is very polite and respectful, he is willing to do what ever is needed. He always asks if there is anything else he can help with as well as if I am happy with the work he has done.

Experiencia negativa: Only rents to the wealthy!!!! You have to make 6000.00 a month to live in there apartments!! Unreal

Experiencia fantástica: As renters under Ledgeview we have nothing but good things to say. Sara Lachance has been a godsend for us as we have had to deal with financial hardship due to Covid. Consistently going above and beyond to make sure our paperwork is right, working with us to set up arrangements and going to bat for us when we need an advocate. You rock Sara! Ledgeview is lucky to have you on their team. Also, our property owner has been extremely understanding about our struggle and has worked with us since the beginning. Thank you for that if you get a chance to read this.

Experiencia fantástica: Have been working with Ledgeview Commercial Partners about a year and a half as a tenant they are always so responsive to anything that’s needed Amber Brittany Matt The maintenance staff everyone just absolutely amazing I have recommended Ledgeview to several people because they are so great definitely deserve five stars

Experiencia fantástica: The Ledgeview staff is awesome. Thomas M. Was quickly responsive and attentive to our needs. He was very flexible when scheduling a time to view the home. He answered every question, and was very friendly, which made the search process that much easier. Thank you Thomas, and Ledgeview Commercial!

Experiencia fantástica: Management is responsive and open to discussions. There are tools available for serious issues such as no heat or water, and less immediate concerns are readily responded to by the office. I am especially impressed with Sara who worked with me on issues that didn't need immediate attention and made me feel like my concerns were being heard.

Experiencia fantástica: I would absolutely recommend renting through ledgeview, I've been renting through them for two years and love working with them. Even through an eviction process they pushed for me and provided me with the resources I needed to get help. Sara lachance was on point with the paperwork I needed signed (even when I wasn't prepared). She seem to understand the frustration with it all.. they are on top of payments, but also care about keeping there tenants. Maintenance is also great too!

Experiencia fantástica: I have been renting with Ledgeview for over 5 years and I am very happy with their service. The staff is extremely responsive and the maintenance team is both polite and professional.

Experiencia fantástica: 69/10. Would recommend. Nice.

Experiencia negativa: A waste of my time n application fee.. agency all over the MAP,.. definitely will never recommend and I wish I read all the reviews before wasting my time and $35..

Experiencia negativa: No one in the office talks to each other. Dealing with any of them is an absolute nightmare. And they've scammed me out of part of my security deposit. Don't rent from them.

Experiencia fantástica: Reliable property management and good quality for the price.

Experiencia negativa: I would give them zero stars if I could! Don’t waste your time with them, the stress they will give you is not worth it. Spend your money else where!! DON’T DO IT............!!!!!! Yes I will see you guy’s to court soon for sending me me to collection for nothing I paid everything on time but with no you guys call me because you know I paid everything you just send me to collection but I will you you guys soon

Experiencia negativa: Ledgeview sucks!! Do not rent any apartments with them.

Experiencia fantástica: BIG PP

Experiencia negativa: This company doesn’t seem to understand the basics of customer service. The unprofessionalism within their responses to poor reviews is only proving the points everyone is trying to make. Bottom line, if you’re looking to have a landlord who cares about your well-being, safety, and the fact that you’re a paying “customer” (as they put it), do not rent from them. You’ll spiral down into one problem after another with this company.

Experiencia negativa: They do not care about there there clients not do they try to assist at all during the rental process , communication sucks ! THEY DO NOT ANSWER EMAILS AS I HAVE BEEN SENDING PROOF OF WHAT THEY ASKED FOR AND INSTEAD OF CALLING TO RESOLVE THEY CHOOSE TO WRITE BACK ON HERE trying to talk to me as if I’m a child and don’t understand the rental process. I wouldn’t recommend

Experiencia fantástica: They are pofessional, fast and pleasant. I was a previous tenant of total solutions before Ledgeview bought my building let me tell you it has been a complete change they are actually responsive they fix issues very fast as well. They are always friendly and nice and helped me get a new apartment through then no hassle at all. I recommend them to all my friends when they are looking for a new place.

Experiencia positiva: I feel like 3 stars is generous, if I could award 2.5 I would. I didn't rent a property from them, and glad I didn't based on some of the reviews I see here. It was a hassle to get in touch with someone about scheduling a showing when I was apartment hunting. What should've taken a 15 minute phone call took 3 days of back and forth texting between myself and 2/3 other people. Usually, I was repeating myself so the internal communication is lacking as well.I understand you prefer to communicate via email, but if you say that, be responsive! They were not as responsive to email as I had thought based on their website, and the phone number went to voicemail each time I tried. Makes me wonder how communication would go for a service request. Thankfully I've found a lovely place in my desired area...but the one place I saw in person listed by this company was an absolute dump. It wasn't clean, the floors felt soft under my shoes but I don't think they were supposed to. If you show me a dirty apartment, how am I supposed to expect that you upkeep the buildings well? Not only that but if you're willing to show a dirty apartment...then what things are hiding that I can't see?? Are you proud of that??? Showing me this place in this condition was the ultimate reason I stopped looking at anything listed by Ledgeview, which was a blessing in disguise. I was insulted that they thought it would be okay to show me a place in that condition. Please work on your presentation of your apartments and communication.

Experiencia fantástica: Very pleased with the property managers at my former apartment. Lived there for 14 months, and they were always responsive. Online interface for rent payments & maintenance requests very easy.

Experiencia negativa: No star rating if i could. Work with your supposed tenants not discard them without knowing what's going on.

Experiencia fantástica: Ledgeview Commercial Partners took over my lease from a prior property management company who was subpar. I found Ledgeview Commercial Partners to be well-balanced representing both the interests of the landlord (who has hired them) and the tenant. I only submitted one maintenance work order and it was handled professionally and fixed properly in a timely fashion (after my prior landlord failed to properly fix it twice). Having recently been a self-managed landlord myself, I've found that tenants are often not familiar with NH law, so my best advice is to become familiar with RSA 540. If you comply with your lease and adhere to the statute, you will find Ledgeview Commercial Partners to be an excellent landlord. If you don't, it's on you not them. Their communication is very good, although dominantly via email and several important communications went into my spam folder and weren't seen for a while. They are a caring management company; they provided discounted rent twice during the pandemic if you paid your rent on-time. I would be happy to do business with them again as a tenant.

Experiencia negativa: They do not fix anything. Customer service is Awful

Experiencia positiva: I have rented from this place for one year and as far as property management they are very easy to deal with only complaint is maintenance is a little slow unless it's an emergency

Experiencia negativa: Ignore maintenance calls, have been 5 days without hot water. No one that can fix the issue responds.

Experiencia negativa: They are very responsive to emails but I I’ve been told since I moved in last year that they were going to replace the dryer which is never happened. And very often Dumpster is overflowing and there’s trash all over the yard. The paint is cracking all over the place which is to be expected but still frustrating. All in all I think there are better options out there.

Experiencia fantástica: Wonderful and friendly. Even though I was not approved, they told me to keep them updated on the issue so I can get approved. Not many companies are willing to work with you. Hopefully I can get my issue resolved so we can proceed. I recommend them to my friends as well because of how compassionate they are.

Experiencia negativa: Horrible company. Slum lords.

Experiencia negativa: Would not recommend renting from them. They pretty much exclusively represent scumlords, it shouldn't be legal to rent most of their properties. From cancerous radon gas, lead paint, crumbling walls and ceilings, foundations so badly damaged that the floors slope to the point if you spill some water it will flow from one side of the room to the other. Stay clear.

Experiencia negativa: They ripped us off. We were moving and we told them we weren't going to be there the whole month. They said just pay the whole month in full and you will get reimbursed the difference. So we paid the whole month and we were out by the 11th. The difference was 500 bucks which they decided to keep it. You lied to us. I understand legally you might be correct. You never informed us when we came and said we were not going to be there the whole month. you just said pay the whole month and you will be reimbursed u never said anything about the written 30 days until after we called complaining about not getting the money. You knew about this law the whole time never informed us until after it's dishonest whether legally right or not.

Experiencia negativa: They don't call you! I replied that i was interested in an apt. Two days later no reply and the office goes to an answering machine

Experiencia fantástica: Super personal and very responsive

Experiencia fantástica: We have been a tenant of theirs for almost two years, they are great. They have an online portal which makes paying rent, reviewing and renewing the lease, and also putting in the occasional work order so easy. The walk ways are always clear and ample sand and salt is always provided in the winter and during the summer, our lawn never looks ratty and over grown. They are always quick to address any issues I may come across, from not being able to change a kitchen light bulb in a tricky fixture, to getting in the next morning fixing a fan that stopped working the night before, they are always so quick and get the job done right away and work with our schedule. You can tell they really want you to feel "at home". We're pretty lucky to be able to say we really love our "landlords" :)

Experiencia fantástica: My family and I moved here from the Midwest. I had been searching for a rental property that would fit our large family and would allow pets. My standards were pretty high and I found it very hard to find a place. I contacted Ledgeview and told them exactly what I was searching for. They let me know they would let me k ow if something came up. They contacted me the next day and showed me an available place that was EXACTLY what I was looking for. They are friendly, knowledgeable of the areas and actively searched for a place for my family. They didn't just put my on a list in their computer with a bunch of names. The process from the showing to the lease signing was fast and seamless.