Keller Williams Realty Tuscaloosa

Experiencia negativa: Waiting awhile to do my review on Kelly Williams and the two realtors I worked with. Griffen Brantley and Vikk Grodner was my realitors name. Me and my family was a 1st time buyer so we where very inexperienced with buying a new home . We made our 1st mistake by putting all our trust in these two. Griffin was the person who really worked work us the most because Vikki decided to let him work with us. After months and months of looking we finally found a house we loved yea. Now this house been on the market for almost a year if not more cause me and my wife just kept coming back to it. So Griffen got a inspector which cost me 675$ ,me not knowing being a 1st time buyer to get your own inspector. This inspector must have told Griffen some serious information but Griffen brushed it off like it was nothing. His words the inspector said to get the a/c look at but nothing to serious. I was like ok ill do that later in the year. The yard was a hot mess that the hoa didn't want the house sold until the yard was done. I got the yard quoted at 3800 dollars. Griffen said no problem the owners will take off 5k to fix small things. I was like ok that will cover the yard and small things. Signing day wow. I signed the paperwork and ready to move in with my 1 year old, my 11 year old and my wife. So we move in no air , they didn't do anything to the yard and appliances was left that didn't work. So I got a quote for the a/c unit 11k, 9k, and 7k. Wow now since I signed they paperwork off of help out information its on me. Wow now he points out what the inspector wrote down not what he told me. So now that I'm up set about my family with my 1 year in a summer heat wave Vikki not Griffen dont want to talk to me. As a 1st buyer and my experience don't work with this company or Vikki Godner and Griffen Brantley. I would give them 1 star. I forgot to mention how no one looked at this house until I did. All of a sudden I'm in a bonding war. I lost the bind but I got a call back the next day with the people saying they didn't want the house now really after they took the house up 15k. 1st time buyer do not work with this company .

Experiencia fantástica: Our agent Tori was wonderful, very helpful, and very respectful of our wants and wishes. I highly recommend her

Experiencia fantástica: Had a far better experience after dealing with a less reputable Tuscaloosa agency

Experiencia fantástica: Cole is the best!

Experiencia fantástica: Brinkley McDonald is always looking for opportunities to help support her Mom in her real estate career. Who knows, she may be a realtor one day too!. You can’t go wrong with the Keller Williams Realty of Tuscaloosa group. They are ready to serve you today. Donna.

Experiencia fantástica: Great group of agents and leadership. Very welcoming!

Experiencia fantástica: This realtycompany is top notch and has the most experience nice people to work with they out number the competition in Tuscaloosa and duck worth Morris has nothing on these guys when it comes to taking care of business and customer care is they 1st priority.

Experiencia fantástica: Great brokerage with equally great people who are ready to help you with your real estate goals. With over 160 agents, this group is a powerhouse with far reaching contacts in the community.

Experiencia negativa: The day after my husband and I filed our marriage paperwork with the Probate Court, we were called by KW asking if we were going to buy a house. It has been less then 24 hours. That is so so not appropriate. It was very very creepy. Massive invasion of privacy

Experiencia negativa: I was matched with Kyle Starnes when I filled out the form on the Keller Williams site. At first I liked him. He was willing to meet when I needed and was not pushy. I worked with him for about eight months. Then he began setting me up with other agents for showings more often than himself. A couple times they were great. A couple times they seemed to have no info on me. Once one of them brought a listing print out for a house a million over my range. Just a little discouraging. Then I asked him to show a house that I really liked, but something was going on with the basement and sump pump, and there was no info at the time. I asked for info on any issues and never got any. I asked the next day if it had sold, and he said it had. Two weeks later, after checking the listing history, I noticed it had went pending and then back to for sale several times. I asked if he knew what happened. He said the agent said the buyer backed out before inspection. About two weeks later it happened again. I checked in, and he said he would check. About a week later I asked if he had an update, and he said the agent only said it was pending again. He offered to go back with me to look at it again, but I had already seen it. I didn't want to see it again. I needed to know more about it. Two weeks later it was off market. Not sold. Removed. So I asked again. That time he did not acknowledge it. Instead he sent me different listings. At that point I decided to check with the seller myself. I contacted the seller through a listing online and did not get a reply. A week later being pretty frustrated (a few hours was enough time for someone to put an offer on a house at that point) I posted a Google review explaining that I felt ignored which wasn't professional and that I wanted to know what was going on with the house and why it kept going pending, for sale, and then was removed. I was still interested. I just didn't want to formally go into a process without any info. Kyle texted me saying the seller contacted him, not me, him and told him I accused her of being dishonest. I explained that I thought something was off with the listing because of it being removed after changing status so many times and no info changing on the listing. I didn't accuse her of anything other than not replying to me for a week, which is fact. I explained that I came really close to putting an offer up, and as a first-time home buyer especially, that could cause huge problems in my life. He said he just thought it was weird since I had told him before that it wasn't a good fit, which is true, but he didn't mention the fact that after I said that I asked him about it again and he ignored it. He said that he had explained the inspection process, which I understood, but why would I pay for an inspection if I'm almost positive something major is wrong myself, especially if they could have told me? Then he called me and chastised me. He also admitted the house had been removed because it needed the basement redone. So all along my suspicion was right. There had been such bad issues deals fell through until they finally decided to pull it to have it fixed. Yet I was in the wrong for the review. The call ended with me telling him I was going to take a break from my search. I didn't want someone who was going to try to set me up with a deal with a house that had huge issues, much less get into my personal business that didn't involve them and chastise me for an issue that should have been addressed by the professional I contacted. If the seller agent had a problem with my review she could have contacted me, which she should have done a week earlier when I tried to contact her, but instead she went to Kyle, and instead of keeping it professional, he decided to take ownership of the issue and tell me I was wrong. The seller agent never contacted me in any way. Long story short, this scared me, bummed me out, and made me extremely skeptical of working with realtors.

Experiencia fantástica: I was looking for the perfect home during my home search and finally found it, but was told it was unavailable to me. Well, I did not believe that and turned to Keller-Williams,requested to see the house and long story short, I am the owner, Thanks to Rob Davis and Taylor Sanford making impossible, Possible!

Experiencia fantástica: Sam Key! OMG! I recommend Sam Key hands down! I was getting discouraged in my home search being my least about to end and did no want to renew. Met with Sam and he assured me that he would help me find a home and after a week in a half he found me the perfect home and I absolutely love it! Thank you so much Sam!

Experiencia negativa: Comments shared and put to rest. Thank you

Experiencia fantástica: They are the best!!!! Very sweet and caring

Experiencia negativa: Recently bought a home from an agent at Keller williams, the experience I thought was pleasant at first. The agent described the area as friendly, friendly enough for the previous homeowners and not for us because of our skin color. Upon buying the home and moving in a lot of things within the home was not done, the processed was rushed, the walls weren’t painted, their were many holes in the walls, and the home was disgusted. There was human hair as well as dog hair all over the home. Now we are experiencing some issues within the home that was here prior to us moving and the neighbors aren’t so friendly or happy that (our kind/African Americans) are living next door to them. We are experiencing the worst time ever. We only been in the home within a few months but we are already about to move. The home buying process was terrible and it was a major regret. I will not encourage anyone to deal with realtors who are untruthful and conniving. If you want a great experience with realtors who are honest and professional and looks out for your best interest please contact Pylchette Thomas, Labarron Collins, Careesa King, or Jacquail Robinson to fulfill are your homebuyer or seller needs.

Experiencia fantástica:

Experiencia fantástica: Great company! And our Realtor(Erika)is awesome!

Experiencia fantástica: Debbie Puckett was very professional and cordial.

Experiencia positiva: Trisha is wonderful!

Experiencia fantástica: We recently closed on our first home in February, and we had the best experience here. Specifically, Sam Key with the Alice Maxwell Team was phenomenal from start to finish. They were always super responsive, and we were guided throughout the whole process. From connecting us with the right mortgage brokers to advising us on the next steps, the experience was 5 star all the way. We recommend Sam Key and the Alice Maxwell Team to everyone we know. They are the best!

Experiencia negativa: Call about some land and was told I would receive a call from the gentleman who worked that area never received a call

Experiencia negativa: They never responded to my call to put my house up for sale.

Experiencia fantástica: Jessica is the best realtor I've ever dealt with.

Experiencia fantástica: Best realtor in Alabama!!! Go see Kim Bohanon!!

Experiencia negativa: Still haven't heard back from them at all. I tried contacting them before the outbreak even reached Alabama.

Experiencia positiva: Great office, just expanded. Agents are always ready to help.

Experiencia fantástica: The best. I say that because I’ve worked with them on about 5 different properties and had excellent experiences every time. I’ve recommended them to about 30 friends and they’ve all had an excellent experience from shopping, viewing, and closing. They help you with every step and every question, they make the whole process easy and fun.

Experiencia fantástica: Great People!

Experiencia fantástica: Great

Experiencia fantástica: Jason is amazing. The most knowledgeable realtor in town and his work ethic its second to none. Thanks for everything Jason

Experiencia fantástica: Tricia Gray did an amazing job finding us the prefect home!

Experiencia fantástica: Donna Lake very professional

Experiencia fantástica: When you want to buy a house you talk to Jason. When you want to buy land, you talk to me. That's how it goes in this town.

Experiencia fantástica: The Realtors in the Gray Group are awesome to with!

Experiencia fantástica: Alice Maxwell and her team are exceptional! They are truly committed to their clients and helping them feel at home, while looking for their new home. They are experts in the Tuscaloosa real estate market and will make the process of buying or selling a home seamless whether you're first time buyer or an experienced seller.

Experiencia fantástica: Alice is so personable and gets back to you quickly. It was a pleasure!

Experiencia fantástica: Alice and her team went above and beyond in helping my family relocate from Birmingham to Tuscaloosa. Not only did they find my family the perfect home, they have remained a strong support system and our friends ever since. We are forever grateful to them and recommend them to anyone who is looking for a family experience in real estate.

Experiencia fantástica: We could not have asked (or found) a better agent than Alice Maxwell. She is a tiny ball of energy that never quit until she found the PERFECT property for our family! Purchasing our first investment property from out-of-state could have been complicated, but Alice and her staff made it so easy! She is trustworthy and exceeded all of our expectations. There were no surprises! She even went above and beyond for our incoming UA student with great tips and guidance on campus life and Greek rush. She is SO much more than just a real estate agent - We consider her our friend! I will never make a move on real estate without her!

Experiencia fantástica: Helped find us a great house, extremely kind and hard working. You can tell you can trust her as soon as you meet her, and by the time you're done she's basically part of your family.

Experiencia fantástica: I had listed my home with another agency for months without getting any feedback. Alice gave me invaluable advice for how to stage my home. It sold within one day of being on the market once again. Her staff was so accomodating when it came to closing since I had already moved out of town. It was a wonderful experience that couldn't have been better. She and her staff did a superb job!

Experiencia fantástica: I have worked with Jason Gray for many years and have always had a great Experiance and clear communication. He is a knowledgeable Realtor you can count on!

Experiencia fantástica: Alice is a great realtor who keep me up to date with the process of selling my mother's home. Within a week of the open house, we had an offer and closed a few days later. Alice is patient, flexible, and worked really hard to market my house. If you are looking to buy or sell a home, you couldn't do better than working with Alice Maxwell and her team.

Experiencia fantástica: Alice met with us and advised us on the best way to stage our house to sell it quickly. She and her team were very responsive whenever we had a question or needed information. The house sold very quickly and their efforts made the selling and closing seamless. I would recommend her to anyone in the Tuscaloosa market who wants to sell their home quickly with no problems.

Experiencia fantástica: Alice and her team assisted me with a quite complicated sale of my personal residence. She handled all parties involved professionally and with grace, which was very important in a situation such as mine. She is a hard worker and so easy to work with. I am looking forward to working with her to purchase my new home. Thanks Alice!

Experiencia fantástica: I have known and worked with Alice for over 20 years now. She is hands down the hardest working person you will ever meet. She knows how important and personal the decision to buy a home or investment property is and she takes the time to get to know you to the point that she cares as much about finding just the right property for you as you do. And above all else, she is kind and enjoyable to be around, which is VERY important when you are riding around town looking at houses! I could not ask for a better real estate agent!

Experiencia fantástica: Alice Maxwell couldn't have been more helpful in helping my wife and i buy our first home. We had just been married and were still looking for our first home and was on a quick timeline of purchasing a home. Even while we were on our honeymoon with no idea of where we were going to live, we had full confidence in Alice. Her expertise and negotiation skills make her one of the best Realtors in West Alabama. She is a true pleasure to work with and goes the extra mile in all she does. I would recommend her to anyone wanting to purchase their first, fifth, or fiftieth home. We couldn't have been more pleased with our experience with Alice Maxwell.

Experiencia fantástica: I have known and worked with Alice for many years now, as well as other REALTORS in the market. There is no doubt that you will enjoy and benefit from her extensive knowledge about the Tuscaloosa market. From residential home to specialized properties like condos and townhomes, she will know where they are located, which ones fit what you are looking for, and how to represent you in the most professional way possible.

Experiencia fantástica: Highly Recommend Alice Maxwell She Very Easy To Work With And Very Well Experienced!