Southeastern Rentals

Experiencia negativa: I Lived at Patriot Parkway managed by Southeastern rentals in 2025, and it was the worst renting experience i ever had in my life. Maintenance and renters care was not a priority. Amanda Psculkowski is also extremely unprofessional and disrespectful, and her attitude is a perfect reflection of Southeastern rentals. Take that as you will.

Experiencia negativa: Had to do a online application but the system kept glitching! Had to pay $50 application fee by paper Money Order. Who does that? Before I could finish submitting my application they told me the place was rented out! WTH!!! Now I'm stuck with a Damn $50 money order that Southeastern Rentals already wrote on and Nobody wants to cash it!!!

Experiencia negativa: They are the absolute worst they originally had a post up and the let us pay the 100 dollar to put the application in knowing they have already rented it out .. than proceeded for the rest of the month to waste our time and make appointments for tours of homes that they didn't even have access to... Than finally before one place was even vacant they rented it from under us knowing I just needed to see the inside and we would pay the deposit.... Asked to speak to a manager multiple times with zero response... If I were y'all I wouldn't deal with them you will lose money and time

Experiencia fantástica: Very pleasurable experience working with Amanda and her crew, very professional and safe environment!

Experiencia negativa: Avoid this company, terrible with maintenance repairs, and they will not give your deposit back even though everything on their list has been done. Don't rent from them. Trust me !!

Experiencia fantástica: I wanted to take a moment to recognize Brittany in the rental department for her outstanding service. She is consistently kind, professional, and incredibly helpful. It’s often said that people are quick to leave reviews when they’re dissatisfied, but I truly believe exceptional, top-notch service deserves to be recognized just as much, if not more. Brittany doesn’t just provide good service occasionally; she delivers it every single time. Her willingness to go above and beyond does not go unnoticed, and it makes a lasting impression. While I’ve also had positive interactions with others in the rental office, this review is specifically to highlight Brittany and the level of care and professionalism she has shown time and time again. I am extremely happy with this rental company, and because of experiences like mine with Brittany, I would absolutely recommend them to other military families.

Experiencia positiva: At first it seemed great but honestly I have try to contact Amanda about several issues and or questions and she never got back to me. When you sign a contract to have you property managed part of that is comm location. Absolutely no relationship building in customer service. One other thing is the gatekeeper in the office. High turn over and very rude. One more business that is only concerned with money in their pocket but not very good with helping the client. To me it is just sad.

Experiencia fantástica: Great agency to rent with

Experiencia fantástica: I originally posted a very frustrated review but now I see that it wasn't Southeastern it was the landlord. As a landlord myself I know what our responsibilities are and we aim to keep our tenants happy especially our paying tenants. 3 Warren Ct, Sumter SC has been a nightmare for me. Yhe house was sold and the landlord didn't relay that to the rental agency or me. Beware of these landlords and don't be afraid to.take them to court. I apologize to Southeastern because they were not the issue. I think they should do landlord background checks before taking them on as a client.

Experiencia negativa: This has been a nightmare. I rented an old house that was "supposed " to be remodeled but it wasn't. At least not to standard. The response time for issues was quick when I first moved in but now I feel as if they don't care. I report issues and nothing until I call inquiring about what's going on with the repair. The communication sucks. I send emails and no response. I actually don't understand because I pay my rent every month on time and shouldn't be living in a house with reoccurring sewer issues. There are times when my kitchen smells like poop. The entire house stinks and what was I told. "Oh it will go away when it rains". Yeah. In the meantime it did rain last week but I came home and my bedroom smelled like a sewer. Do your research. I know 80% of this is the cheap landlord but damn. I've been a landlord and we have rental property now and our property manager with our approval and support ensured long time happy tenants that lived in a nice comfortable home. I'm living in a slum.

Experiencia fantástica: Southeastern has been responsive and supportive to me, as a homeowner living out-of-state due to my job, for nearly five years now. Managing life matters from afar can be very stressful, but Southeastern has made it low-threat and even pleasant. For the most part, I'm completely hands-off with my home, and they have found good tenants and kept up with the maintenance. Most recently, Brittany helped me resolve an online access issue with ease, expertise, and friendliness. I recommend Southeastern as a property management company!

Experiencia positiva: Lovely group of folks. Requires routine follow up on work orders but eventually get good technicians out. I believe they had some challenges with their employee responsible for maintenance issues. Slow on returning deposits- again will some follow up. Some odd policies like leaving water and electric in tenant’s name for 2 business days after move out , requiring tenants to sign over the interest earned on their deposits, and wanting tenants to pay a $300 relisting/advertising fee at move out (seems that should be the owner’s fee or the company’s cost of doing business), and taking a photographic record of the inside of the property at lease renewal. Despite the above, reasonably good property management firm.

Experiencia fantástica: We loved working with Southeastern Rentals!!! Amanda and the staff were so courteous and accommodating. I don’t want to ever move again but I would call them in a heartbeat if we did.

Experiencia fantástica: I cannot express enough how grateful I am of Amanda at Southeastern Rentals. My experience with Amanda, from the beginning went above and beyond to ensure my rental experience was nothing but exceptional. Her seasoned professionalism communicates transparency and her dedication kept us informed throughout the entire process. It’s been a streamless and enjoyable experience. She is prompt and personable. Amanda, we truly appreciate you!

Experiencia fantástica: Awesome Staff, Very helpful

Experiencia fantástica: Brittany and staff are very professional. Brittany was very helpful and was really nice. I would recommend this company to anyone.

Experiencia fantástica: Amanda and staff are very professional at what they do. They go up and beyond for there clients and very easy going. I highly recommend them.

Experiencia fantástica: Great ladies that care about the tenants and owners. Empathetic but firm with tenants and quick to fix a problem. Highly recommend!

Experiencia fantástica: Absolutely wonderful staff! I’ve had pleasant experiences from office personnel, to maintenance, etc. Highly recommended!

Experiencia fantástica: Great company. Would rent from them

Experiencia fantástica: This rental service has always provided me with quick and helpful support if something is broken or if I need any kind of assistance.

Experiencia fantástica: Wonderful staff, very professional, just an all around great experience

Experiencia fantástica: Amanda and her group are amazing at treating everyone with respect. They surpass the expectations of “great” customer service by far and have been a pleasure to deal with!

Experiencia fantástica: Very professional, friendly, and knowledgeable! I would suggest them to anyone who is looking for a rental that is well maintained.

Experiencia fantástica: Super easy to contact, amazing service and extremely helpful!

Experiencia fantástica: Amanda is so sweet and so nice really great to work with. Highly recommend!!

Experiencia fantástica: A property management team that truly cares about your property!

Experiencia fantástica: Been with this firm for 4 years and they are the best team to work with. Very professional and timely. 100% recommend

Experiencia fantástica: I highly recommend this rental company if you seek professionalism. All of the ladies are very nice, welcoming, and helpful.

Experiencia fantástica: I have been with this company for many years and have never seen a staff so devoted to ensuring quality management. It's a pleasure to be a part of this group.

Experiencia fantástica: They are very nice people and they are really good at repairing things that breaks in the home.

Experiencia negativa: DO NOT❗ I MEAN DO NOT RENT FROM HERE! THEY DONT FIX ANYTHING OR TAKE THERE TIME! THEY LIED ABOUT WHERE THE APARTMENTS REALLY WHERE LOCATED! THEY ARE UNORGANIZED AND UNPROFESSIONAL 5430 EDGEHILL RD (BLACK MAILBOXES ON THE SIDE OF THE ROAD) NOT PLANTATION APARTMENTS DOWN THE STREET. ALL PICTURES THEY POST ARE ALL NOT REAL. FAKING TO GET PEOPLE TO RENT! DONT RENT

Experiencia negativa: Over the past 3 years of living there, I've had my share of having to call multiple times to fix either the a/c, the heat, or the water heater (just gotten the water heater fixed), and then on top of that, I've been called/texted and harassed on multiple occasions as if our understandings were never set in stone because I've been lied to about it until the very last minute when something was "done" about it, I was supposed to take part in the homeownership but never gotten my application for it; maybe it's because they didn't like me but I wouldn't even recommend a dog to rent from them and don't yall from the office come comment under my review, they were VERY VERY rude

Experiencia negativa: Extremely disappointed by my experience dealing with the staff here. The woman who attended to me (do not remember her name but she had a lighthouse tattoo on her arm) was very rude and unprofessional. I was interrupted by her each time I tried to ask a question and was met only with snark and poor attitude. I understand that the office staff are not the people who own the properties but I will not rent from a place at which the people I must deal with regarding any further issues or concerns treats me the way this woman did. Every other place I have rented from has been kind, helpful, and welcoming unlike this person. Moving should be fun and exciting, but she ruined the would-be experience. Not to mention the fact that the properties were all completely trashed, lacking maintenance and repairs, and over priced for location and amenities. 0/10 will not be applying/renting from them.

Experiencia fantástica: Great service and staff are friendly and helpful.

Experiencia fantástica: Everyone here is so sweet and they are super responsive to maintenance requests!

Experiencia fantástica: Good

Experiencia fantástica: They are wonderful people that work in the office,I would recommend this place to anybody,

Experiencia fantástica: Nice

Experiencia fantástica: This company was extremely helpful

Experiencia fantástica: Only went to look for places to rent. It's a very great place to rent from, I found my sister a house through them and so far my sister love it. I'm currently looking forward to renting from them.

Experiencia negativa: if I could give em o star I would. my nephew applied , the staff said they have available property, but once he paid to start application, they said they don't have available now. when he asked refund they refused to give him any money back, and were so rude, so he was very disappointed as he works hard, I DON"T recommend this company to anyone in my church and friends.

Experiencia negativa: DO NOT DEAL WITH THESE LIARS!! Horrible management, they don't care about concerns about tenants, the staff lies about tenants. We tell our friends and people we know do not ever deal with thus trashy company!!!

Experiencia negativa: Would give zero stars if I could extremely unprofessional to tentants, slumlords, you have to beg for them to fix property ridiculous fees I DO NOT RECOMMEND

Experiencia fantástica: I have lived in my home since 2015. When Southeastern took over, everything got better. Everytime I had issues with the home, they responded immediately. Amy and all the staff are ABSOLUTELY AMAZING. They were very patient with me when I had a traumatizing experience that impacted me financially. They are like family and I hate that I will be moving. I also appreciate that I can make my rental payments, request maintenance issues & upload documents right from their website. If you are looking for a great rental company with a great staff and with the best maintenance team, Southeastern Rentals is where you need to be.

Experiencia negativa: Very condescending and unprofessional when you speak to them on the phone. (Samantha and Amy) Cheated me out of money. They knew that property was already leased. Traveled a long way for nothing.

Experiencia negativa: DO NOT APPLY , do not apply through this company I applied for a property listed, paid my application fee and was told the property has multiple applications ahead of mine and if someone before me is approved they don’t even run your application, but they refuse to refund the application fee. Staff was rude and rushed us off the phone.

Experiencia fantástica: Always very helpful and try their best to get any situation handled promptly and stay in contact with maintenance for updates.

Experiencia fantástica: Good company

Experiencia fantástica: Been with the company for almost 3 years and I have no complaints! Great place to rent from and they get the jobs done when needed.

Experiencia fantástica: I recently moved to Sumter from upstate Ohio. I looked online prior to coming down and talked to a plethora of rental companies in town. Southeastern Rentals was by far the most helpful and professional company. They even told me how to find the best BBQ in town. Every concern I've had has been dealt with in a timely manner. They always follow up and ensure I'm happy with all the work that has been done. I will only go through Southeastern Rentals for all my rental needs.

Experiencia fantástica: Very attentive and caring attitude. Outstanding customer services.

Experiencia fantástica: I have been renting from them for almost 2 years. I receive A+ service. Everyone is very helpful and courteous. The portal is easy to use and makes paying rent quick and easy. The property I rent experienced major wind damage and the roof was repaired the next day.

Experiencia negativa: Ac continues to go out went our at least four times since I've been living here and had to wait 3 days before someone came out to fix it. Not to mention I had to call them back because no one was ever sent out.

Experiencia fantástica: Great property management company. The Staff is great, service is great, overall A+.

Experiencia negativa: Very good for renters, and very bad for homeowners. They do not care about the homeowner’s interest or concerns at all. Also, there is zero communication between the individual in charge of maintenance and the other people in the office. I do not recommend for homeowners.

Experiencia fantástica: Great ppl to rent through

Experiencia negativa: I did not appreciate the rudeness from management when I mentioned my concerns about the poor upkeep of my home. I expected my home to be managed, but I was truly disappointed. Most recent tenant left my home with so much damage that management dismissed.