Cedar Row Property Management

Experiencia negativa: The person responsible for calls and messages here is completely irresponsible. We called multiple times during listed business hours — no answer, no callback, nothing. They never answer calls during business hours. No voicemail instruction, no guidance — just silence. Then after the fact they tell you to leave a voicemail. If you cannot answer calls, say that upfront. Do not list office hours and go silent. Before signing our new lease, we called multiple times to discuss rent and parking. Never picked up. Only texted back after we already signed. Too late at that point. Now they have the audacity to lecture us about “planning in advance” while they themselves don’t respond during their own listed office hours. Also, every floor has cameras. None of them work. Packages get stolen here daily. The cameras are basically decoration — might as well be toys. Maintenance does their job well. That’s the only reason this gets one star

Experiencia fantástica: My experience with Cedar Row has been extremely positive. The managers are quick to respond to questions, professional, and easy to communicate with. I would gladly recommend them to others.

Experiencia fantástica: Best managers ever! Even installed security cameras for us at request. All maintenance issues were taken care of day of! Fantastic!

Experiencia fantástica: I have been living at Cedar Row Apartments for 2 years, and my experience has been wonderful. The management team is always friendly, professional, and quick to respond to any maintenance requests. The property is well-maintained, with clean common areas and beautiful landscaping that makes it feel like home.

Experiencia fantástica: This was perfect housing. Inexpensive, but great maintenance response and cheaper than living on campus. The landlords are super chill and made the whole process easy. Even when I've needed rental history verification for future places to live, they were SO quick to help me out. 100% recommend renting under them, especially if it's your first time renting a house and you aren't sure of the processes. They will walk you through everything.

Experiencia fantástica: My son and I both loved renting from Cedar Row! They were kind, courteous, and very respectful that our apartment was our home, not just their property. Every maintenance request and or concern was handled promptly and appropriately! Not to mention that we recently needed to reach out to them over a year AFTER they sold the property we were living in, and they responded immediately and helped us to the best of their ability while they were on vacation! I would rent from them again in a heartbeat!

Experiencia positiva: I just moved to one of their properties last year June and I like it. I have a space to myself, the maintenance is great they help residents promptly. When it was below zero In January one of the maintenance workers offer me a heater which was very considerate, it shows how much they care about their residents.

Experiencia fantástica: If you are a student attending SCSU and want to live off campus, I cannot stress how much better Cedar Row is over the other options in this area. What really sets these people apart from the others is how quickly they respond to service calls. So many other students in the area tell me stories about waiting months to get their heat / air conditioning fixed or living with roaches for more than a year. I have never had this experience with Cedar Row. Every time we told them about a problem they responded most often within the same or next day. Even if they couldn't get the job done same day they kept updating us constantly about progress. Seriously, I cannot stress enough how much of a difference maker this one aspect makes. You don't want to be the person who has a busted front door for months (true story from someone living in this area). Trust me on this one.

Experiencia fantástica: Was a tenant under them for 3 years. Never had any issues. Communication was always fast and pleasant.

Experiencia negativa: While I leased with them they were fine ig. Very unresponsive and unreliable. Once, after my car had been broken into for the second time I had asked about getting cameras installed in the parking lots to which their response was "its not worth it to install cameras". There are rats and roaches in damn near all of their apartment buildings and Cedar row will charge you to deal with it. Bottom line, cedar row does not care about your safety or comfort. They want you for your money, and thats it. Oh yeah, and you might as well just pay them your security deposit because they will take it all and then some.

Experiencia fantástica: We have been renting with cedar row for three years now, and have had no problems with them. They have been very accommodating to all of us girls. In certain situations, they have always respected our privacy and helped us with any issues we encounter. They have such good communication with each other as a business and with all our roommates as well. They are all very nice and welcoming people! If you choose to rent with anyone in St. Cloud, let it be cedar row!

Experiencia negativa: They have poor security and theft is the most common in this appartment, if talking to management about the problem their response is their camera dont work and they cannot do anything about it. They even told me its happening since 2 years. They know about the problem but refuses to do anything about it. They are the worst place to live . They just dont wanna fix the camera. Maintenance is good tho. They are ontime. Fixing the security camera would be helpful. But no they dont want to spend money on that. But they are consistent on sending messages for parking space .

Experiencia fantástica: The owners of these properties are amazing! They work very hard on maintaining their buildings, always respond quickly to problems. They get things done efficiently! Highly recommend renting from them!!!!!

Experiencia fantástica: Great property management group whose buildings and tenants are their top priority!

Experiencia fantástica: Management team provides excellent communication, maintenance, and security to all their properties. Highly recommend Cedar Row as your next move!

Experiencia fantástica: I have never had a problem with the staff at Cedar Row. Anytime I needed something they would respond as soon as they can. Never had to wait more than a day to get a respond back relating to maintenance, property questions, and parking situations. They keep their properties clean and be responsible on informing tenants about updates on buildings what cars are being towed.

Experiencia fantástica: Hi, Cedar Row Management are friendly and willing to understand as well as help you throughout the journey with them. During my stay(4 years), I didn't had any issues. Their customer service is really amazing, wish I could stay longer. Thank you!

Experiencia fantástica: Cedar Row was the first management company for the college house I stayed in and ever since no other has lived up to their standard. Everything with them runs so smoothly and if there ever was a problem they would solve it ASAP. So grateful for the Cedar Row team!

Experiencia fantástica: Easily one of the best people I have ever rented from - they are kind and courteous and incredibly helpful!! Very quick to complete maintenance calls. Have lived with them two years and had no issues - highly recommend. :))

Experiencia negativa: Worst property management you’ll ever come across, they’re like trap once your lease ends they’ll charge you for unnecessary things and threaten you that your name will be sent to collection if you won’t pay those charges.

Experiencia negativa: I will never recommend anyone to stay in their property. They will trap you once the lease ends and will add unnecessary charged and will make you pay. Never never stay in their property!!!!

Experiencia fantástica: Best property management team out there! Abby and Nick and their team work their butts off and truly care for their tenants and properties. Highly recommend

Experiencia fantástica: CRPM is a hardworking team that truly cares about their tenants! They are an amazing group!

Experiencia fantástica: CRPM is one of the most professional hard working team we’ve met. They try their hardest to make each property safe and inviting.

Experiencia fantástica: Cedar row property management is the most hard working, professional dependable management company.

Experiencia negativa: They steal money from deposits! I move out after kenthousing sold their property and I had to wait for my deposit from Cedar Row. Just to get it back saying "you own us money so we can paint the walls nicer", fork over $100. What in the world! kenthousing stated the paint of the apartment was old, and wasn't my fault it look like that. Didn't have to worry about it on my deposit. Since the switch, Cedar Row robs the old tenants while they move out. Didn't have to worry about it until Cedar Row took over the building. Just stay away from this property!

Experiencia negativa: No comments about it, just the fact that if you have a pet to actually get an apartment you will have to pay around 1000 plus deposit plus first month plus damage deposit etc.

Experiencia fantástica: Love em

Experiencia fantástica: Very helpful when things need to get fixed in your house that you rent from them. Good prices for rent, it's cheaper than living in a dorm on campus at SCSU.

Experiencia fantástica: I rented with CedarRow twice, they are responsible and solve the problems asap, very understanding and friendly! --Recommend!

Experiencia negativa: Won't fix your things in a timely manner and are rude. Haven't lived there since 2018 so hopefully they're better but doubt it.

Experiencia fantástica: You couldn't ask for better landlords than Abby, Nick, and James! They are hard-working individuals as I have noticed that they juggle many responsibilities from maintenance, lawn-care, snow-removal, and showings on top of their everyday office work! You can see that they genuinely care about their tenants and create great relationships while still maintaining a very professional environment. They are very quick and responsive to any issues that you may have and always do it with great attitude! Overall they have created a wonderful company and I highly recommend renting from them!

Experiencia negativa: This is worst property management. Especially the girl call “Abby” that works there is so unprofessional and rude. I think she is so ignorant and uneducated. I have been a former tenant of the cedar row and I couldn’t live with them just because of their unprofessional behavior not only with me but with all my roommates. I wish I could give negative stars to her.

Experiencia fantástica: I have chosen to rent through Abby & Nick for 3 out of my 5 years in Saint Cloud while studying at SCSU -- for good reason! They work diligently to ensure you are taken care of promptly and make renting easy! I would highly recommend Cedar Row if you are looking to rent an affordable yet quality home or apartment.

Experiencia negativa: This was the worst rental experience I have ever had. I’ve rented for years, and the experience I had with cedar row in 2017 was by far the absolute worst. The day we signed our leases we had been told my registered ESA (emotional support animal) would be allowed in the home. At the end of my lease, I was told dogs were never allowed on the property. I was fined hundreds of dollars for this. As a poor college student struggling with major depressive disorder, this caused serious problems for me. I had my dogs registration paperwork, but I did not have the money to take them to court. This put me in debt for months to come. This was just one of many problems with cedar row. Abby, the female landlord, screamed at me over the phone. She accused me of having an attitude, when really I was crying due to stress and trying to get some of my questions answered. Due to this hostility, and many other problems with the landlords, the stress of living in the home became consuming. I ended up paying my way out of the lease 5 months early, and renting somewhere else. Due to my mental health issues I just could not deal with these landlords any longer. Although I paid to get out of the lease early, I was still charged for damages made to the house after I left. This put me further into debt. I DO NOT RECOMMEND CEDAR ROW. I encourage anyone reading this to give their money to landlords who care about their tenants and treat them with respect.

Experiencia fantástica: No complaints at all. I have tried other rental companies in Saint Cloud and would say Cedar Row is the best! Well managed, responsive and very friendly. Would definitely rent from them again! They are also very polite and helpful towards foreign students. Very much appreciated.Thank you

Experiencia fantástica: Very good customer services. Always taking care of all the tenants and amazing maintenance services.

Experiencia fantástica: Cedar Row team is great. Maintenance is addressed fast and they are easy to work with. Had a couple problems with our heat, but problem was addressed right away by a legit company. Staying in our house for another year because of these awesome landlords.

Experiencia fantástica: I have worked with Cedar Row from the start! They treat us with respect and I enjoy working with them. They are quick to respond and care about the tenants and the homes.

Experiencia fantástica: Any issues I’ve come up with and requested maintenance on have been resolved nearly immediately. The wifi isn’t great but suffices.

Experiencia negativa: Horrible to deal with. Don't communicate well and will screw you over at any chance possible. If you have another option. Go with it. Good luck out there friends

Experiencia fantástica: My lease started on the 1st, and I haven't even moved in yet. But, I have to say that Abby, Amy, and James are an amazing team. Very client focused and they communicate well.

Experiencia fantástica: Awesome management company. As a parent, I couldn’t be happier with the service my son AND daughter are getting with Cedar Row!

Experiencia fantástica: Not sure what is up with the 1 star reviews, but Abby, Nick, and now James are on top of any issues myself or my roommates have had. Abby is prompt returning our texts, answering a million questions. Nick and James get to maintenance requests right away. Everyone is always friendly, even when we have called after hours. Happy Cedar Row is a smaller company, we know who we are dealing with and talking to. 2nd year renting and planning on a 3rd!

Experiencia negativa: Honestly, this company does not even deserve one star for their customer service. I rented with this company for two years. For over a year of my time Cedar Row was just Premier. While renting originally through Premier the service was a lot better, there were individuals that you could actually speak to and get answers from. However, it eventually changed to Cedar Row and just kept going downhill. While I was renting through the company the landlords were at least somewhat decent and tolerable, however after I decided to no longer renew my lease, they became very inconsiderate and inappropriate. In the two years I had lived at the apartment complex through them, they had only enforced their "rules" for parking twice. The first time they had sent out texts as a warning and told everyone that they would be towed by a certain time, however they towed way later. They also sent me a text asking if the vehicle that was in my spot was mine and I said yes, over an hour later Abby texted me and said she still had it towed. Granted it had been in an illegal spot before hand, but my spot was taken so I had moved when it wasn't. When I called about it she said there was nothing she could do about it because I was not paying for that vehicle, even though it was my vehicle and in my spot and I warned her about it. Throughout the year afterwards many people still illegally parked in the lot and they only once other words did something about it because according to Abby it was a waste of her time. Also, me and my roommate throughout the two years needed our heat fixed and not until we were about to move out did they finally fix the problem. There were many issues as the move out date had approached with this terrible company. When finally moving out, they never sent an e-mail about any charges and sent a letter out over a month later. Then there were charges I had been concerned about and texted their number. I was told to call if I wanted to discuss the situation. It took about two weeks to finally get a hold of Nick. Amy and Abby always seemed to be on the phone, Abby eventually decided to avoid my calls all together and would only text after I was getting upset about their lack of communication skills. Nick was decent enough to answer questions regarding the charges after finally getting a chance to call me at a decent time. (I was always told I would get a call in a few minutes and it would be hours later, or the next day and it would be over two days later). Later I noticed something else and talked to James about it, he is definitely the most decent person there. Abby decided to text me instead of being professional and calling regarding the questions that James could not answer, in doing so she was very rude and inappropriate. In the years living with this company, I would 100% say that Abby is the worst landlord when it comes to helping with just about anything that involves solving a problem, besides she rarely seems to be in the office when you need to speak with her. From what I have seen and heard from other individuals, my case is not the first time they haven't been a good company. I still have the many texts that involved how rude some of these individuals can be. If renting through them I suggest speaking with James if at all possible or Nick as a second go to. Although it seems like a terrible idea to ever want to actually associate with this company for how terrible they seem to be doing for not even being opened for a full year yet.

Experiencia negativa: Literally the worst possible experience I can imagine with a rental company. I wish I could give negative stars. Mold in our home, repeated disrespectful interactions, came to our home to “do repairs” without any notification beforehand, after asking and asking and asking they finally fixed the mold problem but didn’t cover anything so our house/belongings were covered in dirt that they did nothing to prevent/take care of. Came into our house BEFORE the lease was up (also our lease was up over a week before the end of the month... event though we had paid rent for the entire month). it’s also been over a month since the lease was up and we have not received any part of our security deposit back even though we are supposed to receive it within 21 days? Cannot stress enough how much I regret renting their property.

Experiencia fantástica: Nick and Abby are amazing landlords who I started leasing from in 2012 and stayed with ever since. The rates for apartments are reasonable, the terms don’t suddenly change, and they will work with you on most everything! They and their staff are extremely friendly, cooperative, and respectable when handling business. Of course, especially in student housing, there are some old houses. With that said, if you notify Cedar Row about a maintenance/neighbor/house issue, their response has always been prompt, professional, and effective. I recommend Cedar Row often and can personally say to prospective tenants that this is far from the horror stories we hear about other landlords. They care about their tenants and really show it!

Experiencia fantástica: 5 starts

Experiencia fantástica: I have rented with this company going on 3 years, I am very pleased with the company and the professional staff. They always think of the tenants and have amazing customer service.

Experiencia fantástica: Fantastic service! I have been with Abby and Nick for a few years now, and they care about their tenenats! They acknowledge that we are college students and that the "Struggle is real"! I trust them and that trust grew even more when they added James (from former management company) to the team! I have been through a few other Managements and Cedar Row has been the most efficient, professional and organized of them all!

Experiencia fantástica: Looking for a place to call home Cedar Row Property Management is the place to call.