Heritage Pointe

Experiencia fantástica: The best apartment complex I lived in while I was a student at Clemson University. I stayed at 3 different apartment complexes during my years as a student, none of them compared to how management was here. If we had a maintenance issue maintenance was there within 10 minutes (people get busy so I’m sure it won’t be like this all the time). The people in the office and property managers were very kind and helpful. I wish I found this apartment complex sooner as I would have stayed for my entire time as a student.

Experiencia negativa: I’m writing this review to warn future tenants about serious ongoing safety, maintenance, and habitability issues at this property. For several weeks, cigarette smoke from the unit below us drifted directly into our apartment through vents and openings around fixtures. The odor was strong enough to affect our health and made the unit extremely uncomfortable to live in. We reported this issue to management multiple times. Instead of addressing the indoor smoking or correcting the ventilation pathways, we were told their “hands were tied” and relocation was presented as the only solution. This does not resolve the underlying problem and leaves future tenants vulnerable to the same situation. Unfortunately, this was part of a broader pattern of poor maintenance and unsafe conditions in the unit. Throughout our time there: There were visible holes and gaps in walls and floors, especially around plumbing, which likely contributed to smoke and pest infiltration. Many door latches were broken, and the back double doors did not lock properly. They could be opened from the outside because there was no reliable method of securing them. This was a major safety concern. The air conditioning system was excessively loud, making normal daily living difficult. The dishwasher never worked properly despite multiple maintenance requests. It leaked and did not clean effectively. Several major appliances failed — the oven had to be replaced, and the dryer also broke and required replacement. We dealt with recurring bug infestations that returned almost monthly, even with repeated treatment. Noise issues were also significant: the downstairs neighbor would regularly play drums in the middle of the night, making sleep difficult. Because the smoke infiltration raised real air-quality and safety concerns, we contacted the fire marshal, code enforcement, and the health department. It is disappointing that the property owner did not take reasonable preventive steps to address these issues before it escalated. If you are considering renting here, I strongly recommend inspecting the unit carefully, asking direct questions about ventilation, security, pest control, and how nuisance complaints are handled before signing a lease.

Experiencia fantástica: Quite a beautiful residence in Central SC. Cute cozy apartments.

Experiencia fantástica: Very positive experience living here. The price is reasonable. Whenever I needed something fixed, the staff consistently showed up within 10 minutes during business hours. Highly recommend!

Experiencia fantástica: Truly the kindest group I've ever had to live with. I had a rough landing to SC and they worked with me to find me a great spot to live in, then the project I was hired to work on quickly went under and I had to leave after only being on a lease with them for 4 months. They were not only understanding, but extremely caring. The lady at the front desk hugged me, told me I'd be alright and just made me feel cared for when my world had just been turned upside down. I can't recommend this location, the owners or the amenities enough. Heritage Pointe is great, but the family is what makes this place a gem. Thank y'all again for your kindness!

Experiencia fantástica: Very nice

Experiencia fantástica: Always pays their bills

Experiencia fantástica: I lived here from 2020 to 2023. we loved it here! The neighborhood was gorgeous and perfectly affordable, especially as college students. And I can’t give the staff enough praise—Tim was always very understanding and adaptable when any problems arose. Brenda was super sweet; I had great conversations with her every single time I paid rent. and Michael was always on top of maintenance, typically coming the day we put in maintenance requests, sometimes even within minutes of us doing so! The whole crew was amazing. we couldn’t have asked for a better 1st rental experience.

Experiencia positiva: Affordable properties. The management is proactive and always on ground for inspection, maintenance, upgrade and complaints.

Experiencia negativa: Brenda answered an was extremely rude an act as if I bothered her by asking questions. If I am considering moving to your property of course I’ll have several questions to reassure this is the right place for me. The way she represented this property helped me make a decision quickly. I would never pursue a rental property with this company and I suggest others do the same.

Experiencia fantástica: Seems like a cool place for students who are on their own for the first time. As it should be considering the cost of tuition at Clemson.

Experiencia fantástica: Great ownership Great management

Experiencia fantástica: Owner and staff are very friendly. Fairly priced and within a nice quiet area. The apartment had small issues during my time there but maintenance was always responsive. Northland/Vyve internet reliability in the area will be extremely spotty but this is not the fault of the apartment complex.

Experiencia fantástica: These apartments are the best around. The owners are very nice.

Experiencia positiva: Confused but friendly.

Experiencia positiva: Slow response for maintenance requests and then the repairs are very unprofessional. But overall the place looks OK and is in a general good state of repair.

Experiencia positiva: Very reliable management ! Only downside is the apartments are a bit outdated other than that it’s pretty nice living here!

Experiencia negativa: You ask for something fix they replace it with something that is also about to break. Keep up on rent without fixing the problems. 1)I have the same dirty carpet I moved in and saw 2)The outdoor lights don’t work 3) had clothes ruin because of a pipe that broke(didn’t replace the carpet again after getting moldy) 4) ask for 2 years to replace a broken Refrigerator and when they did it was another old one that gave up as well. Lost all my food for the second time with no more to buy more food.

Experiencia fantástica: Friendly staff. Great location to the different towns.

Experiencia negativa: Wired it

Experiencia fantástica: I lived here June 2009 - December 2015. I can honestly say I did not have one negative experience while living at Heritage Pointe. With the Burtons, business is personal. You know who you're renting from, and they are glad to have you. They are very accommodating with altering lease terms should the need arise, and you can keep your pets here for a low fee. Heritage Pointe is an older apartment community so the rooms are a bit smaller than what most people expect from an apartment. The kitchen was tiny, the bathroom was basically a hallway past the sink to the toilet and tub, and my bedroom furniture barely fit into the master bedroom. I converted the second bedroom into an office for studying. The biggest draw for me was the balcony. I spent many pleasant afternoons outside on the balcony, just observing nature and/or studying/reading a book. Many pricier apartments don't even include a tennis court. This one does. My rent for a 2BR, 1BA apartment began at $525/month and when I left in 2015, I was paying $595. It's now only $620. That includes rent-free washer and dryer - not just the hookups! The pool is great for company and there is a grill on site with tables for hosting cookouts. I never had problems with bugs in the apartment, noise, or parking. Once the A/C started leaking, but maintenance fixed the issue in less than three hours. I did notice that some units were starting to get window A/C units right before I left. This was the year after the apartments were re-roofed. Perhaps the Burtons were being mindful of their operating costs and trying to keep the rent low and competitive. Many of the cheaper apartments in the Clemson/Central area don't even have heat pump thermostats, so to some college students this won't matter. Many complexes around them lease individual rooms. A smart and thrifty college student will find a roommate and lease here for cheaper than it costs to crowd in with four roommates at one of the corporate apartments. As far as safety, I had friends who stayed here and always kept their doors unlocked. I never felt unsafe living here and neither did my co-ed friends in college. My mail was never stolen, I never witnessed a crime and even the parties were usually quite tame. Heritage Pointe is directly situated on the Red Route for the CAT bus. You will never need an Uber or a DD as long as you live here. The nearest grocery store is a five minute walk from here. Death Valley is several miles, but the roar of the crowd can be heard clearly even at this distance!

Experiencia fantástica: Nice apartment complex

Experiencia fantástica: Nice and quiet complex and excellent management and maintainance crew. Thanks a lot Burton’s properties.

Experiencia positiva: The appliances are a bit dated, but it's a quiet and friendly place. Very glad I chose this complex!

Experiencia positiva: On main road so easy access to the local bus CAT Bus

Experiencia fantástica: My son lives here

Experiencia fantástica: Great place to live. The apartments are a little older style, but that comes with the cheaper cost compared to the other Burton Properties. Very quiet, mostly grad students or older families living there. Staff is fantastic. They come to fix service requests the day you call them in and are VERY friendly.

Experiencia fantástica: Great place to stay. Nice people to rent from. Cost a little more than other places around Clemson but the apartments are nice.

Experiencia fantástica: I lived at Heritage Pointe from August 2007 through July 2011. Like the other reviewer, I only left because I was moving away. Mr. Burton and his father are remarkably kind people, as well as the rest of the maintenance staff (who would respond as quickly as they could). The first day of my lease there was an issue with my A/C, so I called the after hours number. I was surprised to find out that it was Mr. Burton's (the younger) cell phone. He was actually eating dinner when I called, and he answered. I felt terrible, but he sent someone out to fix it immediately. My wife and I are moving back to Clemson in January, and we're looking forward to potentially moving back in to one of their apartments. Gave them a call the other day, and they actually remembered my name and apartment number from more than a year ago. Good people. Good business.