Milton Realty Group

Experiencia fantástica: Great, completely the best

Experiencia negativa: When we moved into the apartment they only spot painted, they told us we weren’t allowed to paint the apartment but in almost 4 years I lived there not one time did they come to paint, you call for repairs they do a half fast job or they just cancel the requests for repairs, they charge you for exterminating but they do not do it inside the home they charge you for garbage pickup when they have 2 large dumpsters and also charge you insurance but they expect you to have renters insurance and when it’s time to move out they charge you for repairs you requested I would never recommend this place to anyone.

Experiencia fantástica: We moved to Lillington in October and the entire application and leasing process was quick and easy. Communication was clear and any questions we had were answered right away. Kristian, Drake, and Denise have all been wonderful to work with. They are very responsive, professional, and genuinely helpful, which has made renting through them a great experience. They were also very accommodating with our move-in timing, which helped make the transition between homes much less stressful. I’ve also gone through a few life challenges recently, and their understanding and willingness to work with me during that time meant a lot. While I understand every company has a business to run, the way you treat people and the empathy you show truly goes a long way. When I first found this company they didn’t have many reviews, which made me a little unsure, but I’m really glad we chose them. Our experience has been nothing but positive and they’ve been great to rent from.

Experiencia fantástica: Kristian was such a wonderful help throughout the rental application, touring the property and answering any questions we had! The move in process was smooth and easy and couldn’t have it any other way! Thank you Kristian for your support!

Experiencia fantástica: We were blown away when Ms. Poole found a wonderful tenant for us in just one week! This efficiency and her professional and pleasant demeanor made the entire experience fantastic. She was meticulous and highly attentive during our initial consultation, ensuring she understood our needs perfectly. Her proactive and transparent communication kept us informed every step of the way. We're incredibly grateful for her excellent service in making finding our first tenant a breeze!

Experiencia fantástica: Update with Melinda and Kalob they are helping me. They been very kind understanding my situation. I been in this place the past 4 years and now we have a game plan to put in place. Thank you!

Experiencia negativa: I applied after I toured a house and they lady told me I would need a co-signer because of my credit so I got one which was $50 each and because it was my application I paid it. Well I received a message telling me I did not get the house but if the people don't pay the deposit they would be giving me a call, which I never received one so that meant they paid the deposit. So that was understandable so I asked how did the application work and they told me my application was good for 90 days so a month goes by I see an apartment and went to tour it on a Thursday told the guy the same down if I could put my application for that one that day he says yes it will take 3-5 days to know something so I never received a phone call or a text so I called that Tuesday to check on my application well I was told that he never moved my application to that apartment and that they could do it that day so I received a text message asking me to send in my check stubs again even though I sent all that in with my application so I did and I received a message saying they had given the apartment to someone else so I asked why was that and they told me that I didn't turn in my check stubs quick enough so I let it go. So a few weeks go by a called about another house and I let the lady know what happened with the last place so she told me she was going to make sure the lady got it. A day or two goes by and I received an email from them saying they won't be moving forward with my application because they have been having problems with the form of payment I had from other people and that they would let me know when they would start back accepting them. To be honest I think it's either they are racist or they only wanted my money. If I would've read the reviews before I applied I wouldn't have never applied because someone had this similar problem. I just hope this doesn't happen to anyone else because they are so unprofessional.

Experiencia negativa: I am writing to express my deep dissatisfaction with the conditions of the unit we were provided by Milton Realty Group. From the outset, the unit was infested with roaches. Despite our immediate communication of these concerns, the company was slow to respond and failed to provide an effective solution. As a result, we had no choice but to terminate our lease due to the unsafe and unsanitary living conditions. It is particularly troubling that Milton Realty Group promptly re-leased the unit to new tenants without addressing the infestation. Additionally, they moved new tenants into a vacant unit in the same building before we had even vacated. This indicates a blatant disregard for the well-being of their tenants. The infestation was severe, with roaches found in our silverware, on clean dishes, inside cabinets, and even in the refrigerator. The exterminator's efforts appeared to exacerbate the problem, as we discovered hundreds of baby roaches clustered together after treatment. I have never encountered such filth and infestation in any living situation. Given these circumstances, I cannot in good conscience recommend renting from Milton Realty Group. Their willingness to place unsuspecting individuals in such deplorable conditions demonstrates a lack of ethics and morality.

Experiencia fantástica: They have a fast turn around for maintenance requests, even if they don't have the parts needed, they make sure to keep you informed and do their best to get you where you need to be.

Experiencia fantástica: Love the staff and the community here, very welcoming and nice people!

Experiencia fantástica: I have had great customer service any time I have interacted with the staff of Milton Realty Group and I am grateful for their professionalism, responsiveness, and accessibility. I know if I have any maintenance concerns, I can put my request in by phone or online and I will receive a timely response. I entered a maintenance request yesterday at 8:00a and there was a service provider at my door before 10:30a. I really appreciate that quick and simple process and resolution.

Experiencia negativa: Well overall I’m still not sure about this place. Moving into my home it was nasty and dirty i spent hours cleaning rather then unpacking. waiting for repairs take forever. I wanna give them a chance but they dragging their feet with me and my husband. But they’re nice people i don’t pass judgement on them i think they’re a decent company. But i go off of work ethic and how driven you are to help people find their forever home or good rental places. Next time i hope they try to clean the place up before anyone moves in far as renting wise. I do have detailed video of everything before i even moved in. And if you’re wondering why i moved in if it was nasty. The power was off so you could barely see what it looked like. After i turned the power on they said on there thing they give you the keys early but then told us we will get it on the day of so just very confused and stressful day. For me and my husband. I like that they have benefits that maybe we can use them to help with our forever home after a year but it definitely won’t be a rush process if we chose to use them.

Experiencia fantástica: The application process was super simple and easy. Madison helped us with our viewings to ensure we got the proper place we wanted. She was very accommodating and made the move in process as easy as possible which was very helpful because we were moving in from over an hour away.

Experiencia fantástica: I'm delighted to share my exceptional experience with Milton Realty, and I wholeheartedly give them a well-deserved 5-star review. From day one, Milton Realty has been an absolute pleasure to work with. When I first started my apartment search, Bailey was there to assist me in viewing available units. She was not only knowledgeable about the properties but also genuinely kind and patient, making the process smooth and enjoyable. As I moved forward with the lease agreements, deposits, and sorting out the details of the first month's rent and utilities, Danielle proved to be an invaluable resource. Her professionalism and expertise were evident throughout the entire process, making what can often be a stressful experience quite easy to navigate. My story takes an unexpected turn as my baby arrived two months ahead of schedule. Milton Realty showed an incredible level of understanding and compassion. They not only accommodated my family members, who had to step in and handle various matters on my behalf due to my hospital stay but also provided electronic options to take care of tasks that required my involvement. This support allowed me to transition from the hospital directly to my brand new apartment with my newborn, an experience that I can only describe as a true blessing. Once I settled into my new apartment, I continued to be impressed by the dedicated staff at Milton Realty. They consistently go above and beyond to ensure tenant happiness and maintain the property to the highest standards. Their "just because" gift bags and unexpected goodies, as well as the social gatherings and holiday parties within our community at The Groves, are clear demonstrations of their appreciation for their tenants. I can't emphasize enough how impressed I am with Milton Realty. Their professionalism, kindness, and unwavering support are second to none. I wholeheartedly recommend them to anyone searching for a new property. In a world where exceptional customer service can be hard to find, Milton Realty stands out as a shining example of what a real estate company should be. Thank you for making my experience so wonderful!

Experiencia fantástica: As a college student living on my own for the first time, the real estate agents have been super helpful in my transition into adulthood. They've been super accommodating and informative. I've been living in one of the Milton Realty Groups properties for about 4 years now and haven't had any problems. Their super helpful, in person and over the phone. I've definitely enjoyed my experience!

Experiencia fantástica: I have really enjoyed renting an apartment from the Milton Realty Group! Everyone in the office is very responsive to answering questions, the online resident portal and payment system is accessible and user-friendly, and the maintenance response is wonderful!

Experiencia fantástica: This has been the best experience I’ve had when it came to renting a place , they really made me and my child feel so welcomed and cared for with open arms, the maintenance is extremely amazing they never miss. Thanks Milton Realty ❤️

Experiencia fantástica: Milton Realty is great! If I have any issues with the property I am renting they are resolved very quickly. I am very satisfied with them.

Experiencia fantástica: When you come to Milton Realty group you are sure that you will find with professionals and kind realtors. You just let them know your needs and they will help you get what you really need. I'm so grateful that they filled my necessities by adapting the apartment for my handicapped needs.

Experiencia positiva: The prices are fair, but my bathroom was dirty upon moving in and my shower did not drain properly either. My toilet seat was not fully screwed in and there are no mailboxes at the complex. You must get a P.O. Box or find another method because you cannot get mail.

Experiencia fantástica: This place is outstanding. They even give occasional coffee giveaways! Live here!!!

Experiencia fantástica: Great reality group to work through for renting in the area! Always fast with work orders and quick to answer questions.

Experiencia negativa: They take advantage of naïve college students renting apartments for the first time, and add unnecessary fees like charging for the application fee because they need a co-signer, despite having an excellent credit score and being 21 years old. Do not do this process alone. Do it with your parents so you won’t be taken advantage of.

Experiencia fantástica: The location is convenient, the amenities are top-notch, and the staff is always friendly and helpful. Couldn't be happier with my choice

Experiencia fantástica: As far as I'm concerned, Milton Realty Group has cornered the market when it comes to all phases of Real Estate ... Their knowledge, professionalism, and attention to the needs of clients are second to none. I'm always treated with respect; whether on the phone or conducting business in person

Experiencia fantástica: Great people to deal with

Experiencia fantástica: Bailey, Madison and Melinda Are kind expeditious and a great team Thanks Milton Realty!!

Experiencia negativa: They will lie and tell you a house is rented if you don’t fit their image. They told me an apartment was rented but when a friend called about it the apartment was still available? You guys can put your own view of how they do business….

Experiencia negativa: BEWARE of Milton Realty Group’s application fee SCAM targeting college students. Here’s how it works: They have the student apply and pay a $50+ fee without a co-signer. Then, they force the applicant to get a co-signer to apply AND PAY THE FEE AGAIN, thus doubling the fee per application. And don’t believe it when they tell you it’s to pull a credit report, that costs between $0-25. For them, it’s $100+ in fees per applicant X # of tenants in an apartment = $300+. But it’s not right and it’s not good business to take advantage of unknowing young people. In our case, I offered to provide a credit report, which is perfectly legitimate and legal for them to accept, but of course they declined since it wouldn’t put money in their pocket. MY REPLY TO "OWNER RESPONSE" BELOW: Obviously, EVERYONE is aware that an application is required and that you may charge a fee. That is not new information nor does it address the point made in the review above. Instead of informing people to include co-signer ahead of time, you are requiring two applications and collecting the fees on both, which is not right.

Experiencia fantástica: Amazing staff and definitely made sure we were well cared for while renting! Thanks for a wonderful 4 years!

Experiencia positiva: Everyone I talked with at MRG were polite and helpful.

Experiencia negativa: Never respond on any call, very poor customers service, never give you back your deposit even if you keep very clean, my apartment wasn’t clean at all when I rent,still they make me to clean it, very cheap NEVER RENT OR BUY FROM THIS COMPANY

Experiencia negativa: Bailey is very lazy & unprofessional..She doesn't communicate properly and always has excuses to why she doesn't. This company strings you along with false promises. I do not recommend renting any homes with them unless you want your time being wasted. This whole comapny is an absolute disgrace.

Experiencia fantástica: We have worked with Milton Realty Group now for over two years and have thoroughly enjoyed the business they have provided our company with. They are very knowledgeable and have always been quick to respond. We have worked closely with several members of their team, and all have been professional and courteous.

Experiencia fantástica: Your team is doing a fantastic job!

Experiencia fantástica: Staff are wonderful and understanding

Experiencia fantástica: Rent or sell? We were planning on using Milton Realty Group as property managers for our home, but we decided to sell instead. I'm giving this group five stars because Draqe was responsive and professional during several conversations about renting our home. Ultimately, she helped our family decide what was best for us. I recommend getting in touch with Draqe if you're looking for a property manager. Thank you Draqe!

Experiencia fantástica: Was very impressed with the way they helped me and my roommate with the move! We came from Kansas and any questions we had for them they were very responsive back to us. Emily especially helped so much by reaching out to me and getting everything squared away. Overall very impressed with the group of workers here.

Experiencia fantástica: These ladies are absolutely great to work with. They are quick to respond, very kind and helpful. We have truly Appreciative all of their hard work.

Experiencia fantástica: To an owner of rental real estate there is nothing more important than a dependable, professional property manager. The whole team in Milton Realty Group's Property management division have done a great job for us.

Experiencia fantástica: Seriously these woman are absolutely AMAZING!! I'd give more then 5 stars if it would let me!

Experiencia fantástica: At first our experience with Ann Milton started off rocky. But, by the end of the next week my 2 roommates and I had a brand new updated apartment. I am so glad that I found this place and I am so excited I can call this home. I want to thank Emily so much for everything she did to make this process run smoother. P.S She needs a raise for all the hard work she does!

Experiencia negativa: My husband and I put our application in and then they said we will let you know in 3 business days. But then I get a phone call right before I am supposed to see the house and they said you don't need to come cause someone else has put a deposit down in it. I was shocked and disappointed with them. I will not ever use this Realty again!!!!!!

Experiencia negativa: I severely regret ever allowing Milton Realty rent out my property. Everytime I needed to reach them, it'd take several emails as well as more than a week for a response. In addition, they conducted the move out inspection HALF A MONTH after the tenant moved out. The inspection revealed extensive damages that they told me I was responsible for since they were keeping the security deposit now. They are DESPICABLE. DO NOT USE THEM, I don't care how small the town is. FIND ANYONE ELSE!!!!!

Experiencia fantástica: Lindsey and Dana are awesome to work with!

Experiencia negativa: Rotten house, cockroach infestation, mold, broken in by homeless men and $1000 rent. They did NOTHING to help. I would give MILTON REALTY a -5 if I could. Save yourself the trouble and please use a quality realty group. Nothing personal. I just would not want anyone to experience what I had to endure.

Experiencia fantástica: While my fiancee and I are looking for a new apartment to share when we get married, we reached out to Milton Realty Group. My fiancee is already a tenant in one unit, so I thought about getting another since we enjoyed how beautiful the place was. Despite my worries about complications from our overlapping leases, the management made the process easy and enjoyable! They were polite and kind and explained the process to me, as well as laying out the typical flow of the application process. The people are kind, the prices are fair, and the apartments are beautiful. It's really a fantastic find!

Experiencia fantástica: Had an amazing experience.

Experiencia negativa: I am forced to place a 1 star, but it's really a NO STAR review. I am the guarantor of one of Milton Realty apartments for my college student. This company has no integrity what so ever. These college students have been waiting patiently for this landlord to perform minor repairs and a dishwasher replacement for months while us parents continue to pay the rent in a timely manner. This company obviously doesn't care for the well-being of these kids as one of the repairs is a faulty electrical issue which could potentially end up catching fire. NO CONSCIENCE! To date, no contact and no attempt to make repairs/appliance replacement. Milton just keeps collecting the rents with no worries. We are forced to legal action now. Not fun when you're 2+ hours away. Thanks, Milton!

Experiencia negativa: Our experience with Milton at the beginning was great. Closing however, has been absolutely the worst experience ever. My college student & her roommates were sent an email stating that their deposit refund would be extremely low. I, as a parent stepped in, because I was the one paying the rent. Dana, from the agency sent me the inspection photos immediately. I responded back, immediately letting her know that the photos & report were not from my girls townhome. The address was wrong as well as the photos. No one ever responded to my two emails, two phone messages as well as my daughter & roommate going to the office personally. Monday morning I will call again asking for the owner of this group.

Experiencia fantástica: Once again, Milton Realty is right on the ball. I appreciate the fast service your company gives. I called you with a problem and within an hour a service tech called to schedule a time to come over. And this isn't the first time; any problem I've had has been taken care of swiftly and efficiently. It's a pleasure to be renting from Milton Realty.

Experiencia negativa: My experience with Milton started when they took over management of my townhome from the property owners. I have been disappointed by them ever since. The first issue that I had with them is that it is impossible to get them to do anything in the way of repairs. When I noticed our kitchen sink had frozen over, I called to see if they could send someone out to get it fixed. I was told it would be handled, but no one was sent. I bugged them constantly for years about it and to the day I moved out it did not work correctly. Additionally, we had issues with our door handles not functioning properly and had to hound them to get anything done. Eventually, I just gave up making maintenance requests because it wasn’t worth my time. The second (and bigger) issue I had with them was that it took 57 days for them to get my security deposit back to me. This is absolutely ridiculous for several reasons, not the least of which is that it violates NC’s security deposit regulations. When I called to inquire about it, I was told Draqe would get back to me. I am not sure why I believed this because Draqe has been incompetent since I met her. When she didn’t I called back several more times and was told the check had been mailed. After a week or so with no check, I called back again and was told it had been lost in the mail. When they were contacted again and threatened with legal action, Draqe said I had been notified that Milton needed an extra 30 days. This was a blatant lie – I was never notified. I was so disappointed by the whole situation because I have always been a good tenant. I paid my rent early every month and kept the place clean. I left everything in great shape when I left, so there was not even any cleaning to be done. I’m leaving 2 stars because I don’t think these things were malicious, just incompetence.

Experiencia negativa: Hartwell Circle townhome- roaches/filthy I found roaches in the apartment I just moved into and the manager said there’s nothing their company was going to do about it & it was my responsibility to take care of them. Not to mention, there was black crusted over food in the oven, food crumbs/stains inside the fridge, the carpets are absolutely disgusting (full of food, hair & everything else), and it looks like someone smoked in the apartment before me. There’s a black tar tent on the windows that I get to try to scrub off and the walls are stained a darker tent to where you can see the outline of picture frames hung on the walls beforehand. Now I get to spend a week cleaning the apartment I just got the keys to. Along with paying a professional to clean the carpets AND paying for an exterminator to treat the entire place for roaches. Would NOT recommend this company to ANYONE.

Experiencia negativa: Ann Milton Realty is by far the worst people I have ever rented from . The home that I moved into was dirty, mold in the rooms and bathrooms. There's a few people In particular that had really nasty attitudes. I would not recommend them to any one !! I only lived there for 9 months and it felt like forever. They only have his 2 keys In which both keys ONLY unlocked the door not the top lock. They will cheat you out of your money. Terrible terrible experience.

Experiencia fantástica: best person so nice and will work with u on anything please if you need anyone call Ann milton she is the best if i could give her more stars i would.

Experiencia fantástica: Milton Realty Group helped us find a great rental for my time in pharmacy school. They were always there for us and they work very hard to make sure their customers have a great experience. My wife and I definitely recommend Milton Realty Group!!!!

Experiencia fantástica: I had the pleasure of working with both the sales and property management team. I had a very positive experience. Everyone is professional and courteous! These are good people working with some tough situations sometimes and I appreciate them working in my best interest.

Experiencia fantástica: My experience from start to finish was top notch. These are true professionals who really care about their clients. I highly recommend them.

Experiencia negativa: Out of the four different places I have rented from, this by far was the worst experience I have had. I always paid my rent far in advance and I never missed a payment. I was a low maintenance tenant, but I was always treated like a terrible tenant that never paid on time and asked for too much. The main problem I had was with the kitchen sink. There was a piece of the foundation missing from the outside, exposing part of the pipe that goes to the kitchen sink, so during the entire winter the pipe was constantly freezing and we had no water in the kitchen sink or dishwasher. I called asking if they could fix it and they always told me they would call me back. They never did, so I would call again a few weeks later. It got to the point where I was calling once a week and I would get the same answer. They finally sent someone out, he looked at it, told me how he was going to fix it, said he would be back the next week, and never returned. I kept calling asking if he would be back to fix it, and again they told me they would call me back. Still nothing, so it got to the point where I was calling asking how I could fix it myself because I was tired of cleaning my dishes in the bathroom. Long story short, I fought with them all winter and it never got fixed. Other things like the back door knob not closing/locking also took months to get fixed. There were also smaller damages around the house that I didn't bother bringing up because I knew they wouldn't get fixed, and I was mainly concerned about the kitchen pipe and door knob. It was incredibly difficult to get my deposit back. I was the first of the three tenants in my apartment to move out, so I was told I could clean the carpet in my room and then get my deposit back. I wanted to make sure I got my deposit so not only did I get my carpet cleaned, but I patched up holes, sanded them down, and repainted with the extra wall paint the builders left. My room was in better condition when I left it than when I moved in. I fixed holes and marks that were left by the builders and there when I first moved in. They told me the legal length of time they had to send me my deposit was 30 days, but they usually send it within a week. I didn't call them at all during the 30 days, and even a few weeks after. When it was almost twice the legal amount of time they had, I started calling and they kept saying they would call me back but of course they never did. It took my mom driving over an hour to their office (I had a summer internship hours away so all I could do was call during my lunch break) and telling them she wouldn't leave until I got my deposit back for them to finally give me it back. I could not move out of there fast enough, and my new landlord is a million times better. I've been warning everyone I know about this business.