The Property Shop
The Property Shop is an independent, locally owned, full service real estate brokerage firm in Pine Bluff, Arkansas, specializing in residential real estate and property management.
We're here to help from 10 AM to 3 PM, whether it's in person or virtually, for scheduled appointments. Our work involves property inspections, viewings, meetings, and various projects that often require us to be in the field. To address inquiries, we've observed that focusing on responding to emails and texts enables us to provide useful links and information promptly, ensuring prompt assistance.
Horario de apertura
- Domingo: (closed)
- Lunes: 10h-15h
- Martes: 10h-15h
- Miércoles: 10h-15h
- Jueves: 10h-15h
- Viernes: (closed)
- Sábado: (closed)
Nuestro comentario desde ImmoNetwork sobre The Property Shop:
Experiencia Local de Confianza en Pine Bluff
The Property Shop es una correduría de bienes raíces independiente y de propiedad local en Pine Bluff, Arkansas, especializada en bienes raíces residenciales y gestión de propiedades. La firma ofrece una amplia gama de servicios, incluyendo la compra y venta de viviendas, gestión de alquileres, inspecciones de propiedades y consultas virtuales o presenciales. Al combinar el conocimiento del mercado local con supervisión profesional, la agencia apoya tanto a propietarios como a inquilinos durante todo el proceso inmobiliario.
Profesionalismo y Atención Constantemente Elogiados
Los clientes destacan frecuentemente la profesionalidad y amabilidad del equipo principal, resaltando especialmente la liderazgo de Kristy, Troy y agentes como Angela White. Muchos clientes describen al personal como accesible, atento y genuinamente interesado en su bienestar. Las reseñas positivas a menudo mencionan que el equipo va más allá para ayudar a los clientes, ya sea gestionando una propiedad familiar en momentos difíciles, guiando a compradores por primera vez o vendiendo el hogar de un ser querido con sensibilidad y eficiencia.
Compromiso con Propietarios e Inquilinos
Para los propietarios, la agencia es reconocida por su confiabilidad y dedicación en mantener las operaciones fluidas. Los clientes a largo plazo aprecian el esfuerzo del equipo para gestionar situaciones complejas con experiencia. Para inquilinos y compradores, la firma enfatiza la verificación de la estabilidad del inquilino y asegura una comunicación clara sobre las políticas de solicitud. La agencia busca mantener un enfoque equilibrado, priorizando la protección de los activos del propietario mientras se buscan inquilinos calificados que cumplan con los estándares de ingresos y verificación requeridos.
Servicio Respondido y Centrado en el Cliente
Muchos clientes valoran la naturaleza respondida y útil del personal, noting que brindan apoyo oportuno y orientación clara. La agencia aprovecha la tecnología moderna para ofrecer asistencia remota, permitiendo a los clientes gestionar visitas y solicitudes en línea cuando las reuniones cara a cara no son factibles. Esta flexibilidad, combinada con un fuerte compromiso de resolver las necesidades del cliente, ha ganado a la agencia altas recomendaciones de quienes han experimentado su servicio dedicado de primera mano.
The Property Shop: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,0 de 5 sobre 62 opiniones
Experiencia negativa: If you are relocating from another city do not rent from this company. How can you verify 6 months of income from the city you relocating too. I am relocating to start a business and plus I have 6 months of income from my current city and excellent rent history. This company is terrible and if you have houses under this company run this the reason why your home still for rent.
We understand that relocating and starting a new chapter can be stressful. However, our responsibility is to ensure that the property owners who hire us are provided with tenants who can demonstrate stable and verifiable income to support the lease term. While we appreciate your income history in your current city, we were unable to verify any income that would continue once you relocated.
Your application fee was fully refunded at the time we notified you of the decision. We wish you the best in your new business venture and housing search.
Experiencia fantástica: The Property Shop is wonderful!!!!! They’ve helped us buy property and sell property! I have nothing but praise for this business. Quality people, running a quality business.
Experiencia fantástica: Best place around!!
Experiencia positiva: The owners are very professional and love the community! Easy to work with.
Experiencia fantástica: Always very professional and great to work with!
Experiencia fantástica: Great company. Responsible and on the ball. Highly recommended.
Thank you ! And we highly recommend your legal services!
Experiencia fantástica: Great people to work with!
Thank you!
Experiencia fantástica: Great to work with! We provide service and repairs for this company, and they treat us with kindness!!
Thank you! We highly recommend you guys for appliance repair and used appliances also!
Experiencia fantástica: Troy and Kristy are the best! Great people to work with!
Thanks Matt!
Experiencia fantástica: very good company to work with they have been very helpful and have went above there call thanks
Thanks Scottie! We highly recommend S&D Electric as well!
Experiencia fantástica: Great Professional Group of people!
Thank you Sarah!
Experiencia negativa: *Homeowner here* I once used this company to list my rental. I recently became a Proud First Time Homeowner. I wanted to avoid a financial bind and to avoid having to cover this mortgage in another state, so I desired a decent tenant. At first, Kristy and her husband left a good impression. They indicated a few minor touch ups and the house may be tenant ready. Here is when ALL the problems began: They almost never answer calls; you text them. Even then, you never get clarity when you ask questions. Kristy is condescending when you’re new to understanding the landlord process. People hire property managers because they do not know the laws or the market and trust the PM company’s knowledge. They had all but refused to list my property until I had it cleaned and painted(which is understandable,) even when I had a private party clean and paint the unit and it still wasn’t good enough in their opinion. They eventually listed the property, (Zillow didn’t even have pictures of the interior and it appeared to be a low quality Google maps image.) This was a huge problem because I’ve used Zillow for all my purchasing and rental needs. I spent months and thousands getting the property close to where they wanted it (including covering the mortgage.) They showed no empathy or patience towards a first time homebuyer who was in a bit of a financial bind and who doesn’t know all the ropes. I’m guessing their bigger or richer clients get priority. The moment I asked that they reduce the rental price to make my property more competitive, they cancelled the contract. The property didn’t have any electric or running water because that was to be activated by the new tenants, the unit had very good lighting for showings. I’ve saw several units over the years where the utilities were off, that’s an extra expense to the property owner. I am in entirely different state and now have to start this process all over. With this being said, DO NOT BE FOOLED by the first impression you receive. You’re just another dollar to this company and they do not want any hassles. I’m sure Kristy will respond to this review with some condescending altered view of events. However, this isn’t the spirit to have. Your clients are your business. My unsolicited advice is: Do not take smaller (less knowledgeable clients,) if you’re not equipped with time to handle them. I think this company has too much on them to handle anything that takes a little extra elbow grease. ****UPDATED**** January 31st, 2024 This is my response after the owner responded. The first sentence in your response appears to lack 'client centeredness.' What about your clients interests? I appreciate your view and I will respond individually to all your points : 1) I was happy, ready, and thrilled to be a landlord. This is why I hired you to help me navigate my options. You didn’t give me that chance. 2) You're correct. 3) You consistently did not respond to me. My phone records contradict your statement. Including the time that you hung up on me and texted me saying you'd call me back. 4) You refused to lease the property until I had the locks rekeyed. I was paying the utilities for 7 months and instead of showing tenants the property, I felt pressured into making repairs before you'd show it. It would not have caused you any issues to show the unit to leads in the meantime. It would have been perfect once rented. 5) You do (or your listing service does) list on Zillow and it seems you may have deleted the information on Zillow a day or two after this review. (I have your Zillow listing on record.) 6) I paid the utilities for about 7 months. You never offered to show the unit and rather stood back and watched while I funded all your recommended repairs. 7) I had just bought the home. Funds were limited, not obsolete. You knew this. You never suggested getting the property on a lease and using those funds to cover minor repairs that were needed. If you would have, we could have showed a tenant the house when I had the utilities on the first 7 months. This isn’t good business.
This Google review illustrates precisely why terminating the agreement was the best decision for us.
1. We are equipped to handle anyone who is ready to embrace the responsibilities of being a landlord.
2. We did recommended certain repairs, a professional paint job, and thorough cleaning to optimize your monthly net income. However, we respected the decisions you made and the actions you took based on your circumstances. We also advised that, considering your situation, selling the house might be a more suitable option.
3. I have consistently answered your calls, texts, and emails. Any suggestion to the contrary is untrue. I am always available for our clients.
4. I appreciate your view of the events. However, I want to clarify that we listed your property promptly when you said it was ready. The notion of refusal is inaccurate. If there were any concerns, we would have appreciated the opportunity to address them then.
5. We do not put information on Zillow.
6. Regrettably, the absence of interior shots is due to the power being off. Despite our contract stipulating the activation of utilities, my efforts to address this concern have been met with resistance, and there was no intention of rectifying the situation per our conversations.
7. We recently experienced a week of severe ice and snow with temperatures in the teens and negative wind chill. Unfortunately, during this time, the house was without heat, and the water was turned off, although it was not winterized. With water heaters in both the attic and garage, we were hesitant to proceed with acquiring a tenant, fearing potential issues upon activation. We hope, for your sake, there are no significant complications arising from this situation.
We greatly value our clients, as they are the backbone of our business. However, there are instances where it becomes necessary to discontinue our professional relationship.
Our decision to terminate the agreement is not based on the property needing 'a little extra elbow grease,' as you mentioned. It is primarily rooted in our concern about your ability to maintain the property in a habitable condition, especially in the event of unforeseen issues. We believe our decision is in the best interest of all.
Experiencia fantástica: Kristy and her team did a great job helping me sell my Dad’s house. Not only were they knowledgeable and professional, they went above and beyond helping us get the house ready. Kristy is very personable and easy to work with. I felt like she always had my best interest in mind. Not living in Pine Bluff and understanding the local real estate market, I found her advice and recommendations helpful and timely.
Thank you so much for taking the time to leave a review! We truly appreciate your business.
Experiencia negativa: They don't get back with you on everything like professional companies do, you almost have to stalk them to get an answer.
Our policy, outlined in the application procedures of which you acknowledged and agreed to by signing, specifies that approved applications are retained on file for a period of 6 months.
Should you have any other inquiries please feel free to contact us.
Experiencia negativa: Yes all the other comments Are correct they suck. I toured applied and sent all documentation and payed the $50 each fee for a rental property they had the 1st day it was listed. They emailed me that there putting it on hold and they will get back to me. Only for a week later for them to tell me somone else had applied and been approved and that I was going to get no refund.
We apologize if there was any confusion about the application process or fees. As stated in our policy, the application fee is non-refundable, and this information is communicated upfront to all applicants. We recognize that this situation is disappointing, especially if you were not the selected applicant. We sincerely regret any frustration or inconvenience this may have caused. Your feedback is important to us, and we appreciate you taking the time to share your thoughts. We apologize if your experience did not align with your expectations.
Experiencia fantástica: They have been closed
Working remotely temporarily until the move to new location is complete. Please feel free to contact us via text or email.
Experiencia negativa: Nobody was there and never answered the phone
Mr. McVay
We are sorry we missed you. In our line of work there are property inspections, viewings, meetings, and projects among other things that sometimes require us to be in the field. Not to mention advanced technology and the multiple communication channels that allow us to work remotely at times. Since everything (including available rentals) can be seen or done (viewings, applications, etc) online we are more than happy to schedule an appointment with anyone that would be better served by coming into the office or reply to an inquiry if a voicemail is left or an email is sent.
Experiencia fantástica: I have only positive things to say about them. They are kind , attentive and professional.
Thank you Michelle!
Experiencia negativa: Applied for a home a week ago, haven't heard not one word since. Left voicemails and everything. I really wish I could get a refund on my application because clearly it wasn't processed so it was useless and I lost out on a rental waiting for someone to get back to me. Lucky something else worked out. Unprofessional and Unresponsive yet takes your 50.00. Never again
Your fee was returned. We are glad something worked out for you.
Experiencia negativa: They are insanely overcharging for houses in the 100% hood.
Giving bad reviews when you evidently know nothing about rental pricing is not cool. Based on this review and that of others you've left it doesn't appear you like this town or much in it.
Experiencia fantástica: Working with Angela White Smith was a pleasure. She went above and beyond to help me and my husband during the purchase of our first home. Thanks again Angela!!
We are so glad you had a great experience with Angela. Congratulations on your new home!
Experiencia positiva: Just browsing
If we can ever help you with your real estate needs please let us know
Experiencia fantástica: Kristy and Troy did a fantastic job managing my mom's property in a difficult situation. I would work with them again. Thanks, Kristy.
Thanks Mrs. April. Rooting for you to prevail in the situation!!
Experiencia fantástica: Love Love the Philbrooks!!!!! They helped me tremendously when purchasing my home!!!
Thank you Sandy! We love you too :-)
Experiencia fantástica: Nice people. I rented for 2 yrs from them
Thank you Mikal
Experiencia fantástica: Troy and Kristy are fantastic!
Thank you!
Experiencia fantástica: Kristy has managed my rental house for almost 4 years. They are awesome trustworthy people to work with.
Thank you Allen!
Experiencia fantástica: This is a very professional, family run business who have shown expertise in all areas of property management. I'm an out of state client and my needs, both big and small, have been met consistently.
Thank you!
Experiencia fantástica: Kristy, Troy and their team work hard on keeping everything running smoothly. Couldn't ask for a better group to help manage properties. Thank you for all you do.
Thank you!
Experiencia fantástica: Great customer service
Thank you Mrs. Sanders!
Experiencia negativa: These people ARE ALL ABOUT THE MONEY; they do not present offers to sellers and LIE LIE LIE LIE LIE LIE LIE. DAYUMN shame to be obsessed with $$$$
Mrs Vickey that is absolutely not the case. The answer you are looking for is in your email. You had a real estate agent in the transaction. If you needed something from our office to complete the file you should have contacted her to get it for you.
Experiencia negativa: Beautiful City with some wonderful people; very polite and very helpful. Contrary to what the Property Shop stands for. It is very interesting that a service provided that is very involved in properties are so unprofessional. They do not respond to inquiries, do not respond to email or telephone calls even when contacted by the fine and upstanding citizens of Pine Bluff. Very disappointing to say the least. Students; please stay as far away from this agency if you are looking for a place to stay while you are attending the University in Pine Bluff, they do not provide "customer Service" they just give you the run around.
I'm sorry you feel this way Mrs. Edwards. Being that you are from Canada it does make things a little more difficult as we discussed. We also talked about the fact that we had not received the information from ALL parties involved. In order to consider leasing a house to 4 students we would have to have what we needed.
Deja tu opinión sobre The Property Shop:
The Property Shop aparece en los siguientes listados:
Otras agencias inmobiliarias que podrían interesarte
Añade tu inmobiliaria a nuestro directorio de forma gratuita
Si gestionas una agencia inmobiliaria y quieres aparecer en nuestra guía, envíanos la información de tu empresa y podrás aparecer de forma totalmente gratuita.
Argentina
Australia
Austria
Belgium
Brazil
Canada
Chile
Colombia
Denmark
España
Finland
France
Germany
Ireland
Italia
Mexico
Netherlands
New Zealand
Norway
Portugal
Sweden
Switzerland
United Arab Emirates
United Kingdom
United States
Uruguay