B-H Group Inc.

Experiencia negativa: We’ve all heard that it’s two sides to a story. One is the truth and the other is most likely a lie. BH-Group allows previous landlords to give any feedback and acceptance it without further investigation. We had documents and all and didn’t even give a chance to present it. I really hate to say it but I don’t think this company is African American friendly. I mean we provide all our credentials from great credit to pay studs that showed we were more than qualified.They found every excuse not to approve us. Shame on the judgement from this company without facts.

Experiencia fantástica: Rented from them for 5 years two different houses was very pleased appreciate how quick they were with maintenance

Experiencia fantástica: Angie and Brian are excellent leasing managers. They are transparent throughout the leasing process and do business with integrity. Their properties are well maintained and tenants are treated with respect. I have rented two properties from this company.

Experiencia fantástica: I rented from then for 5 years with my twin sister and they are the absolute best any repairs we needed the maintenance was always done quick they are all so nice I can't recommend them enough!!

Experiencia negativa: Would not recommend

Experiencia negativa: I was initially approved then not approved when I expressed interest of another property . Sketchy sketchy place .

Experiencia fantástica: We lived in countryside apartments in Union Grove, honestly one of the best apartments iv ever lived in, super affordable and got most of our security deposit back. Got charged for damages we had accidentally made so completely understandable. Angie was quick and responsive and awesome to work with. Will miss this place. Highly recommend!

Experiencia negativa: I rented an apartment in Kenosha, Wisconsin, and B&H Group took charge. They inspected my apartment for three consecutive months. They were very rude to me. They rented the bottom apartment to two other persons that smoked, turned off the water, they turned off the heater in the very crude winter, all in the basement. I had no choice to move out, due to these situations because the Management never did anything about it. I moved to another state, but they still damaged my rent records, and my credit was affected adversly. I will never recommend B&H Group as a renter Group. They treat people with discrimination.

Experiencia negativa: This company almost bankrupt me! Worst reputation in Kenosha

Experiencia fantástica: We've lived in Countryside Apartments for about 5 years. Maintenance and office staff are friendly and responsive. My husband and I are both handicapped. There is always a helping hand close by when we need it. Thanks for everything you do!

Experiencia negativa: This people are the worst tenants that I ever had. Do yourself a favor and rent somewhere else. They kept almost the entire security deposit. They charge me for a storage unit that we never used. They charged me for damage to the unit that never occurred and when I asked the lady about the overcharging she was like email this person I am not responsible for the charges. I have photographs of the unit when we left and she wouldn’t want to see them.

Experiencia fantástica: I have never rented from B-H, but I have been in contact with Angie trying to find a house and she is such a sweetheart

Experiencia fantástica: Great service!!

Experiencia fantástica: They always get maintenance calls taken care right away! Joel is a very good maintenance guy! We have been living at our place for 5 years and haven’t had any problems.

Experiencia fantástica: Rented from them for 5 years they where great

Experiencia negativa: Smh they own most of Kenosha so if you are a renter you will have to deal with these people. All I can say is read what they put in front of you. And when you plan to move tell them 3 months ahead. Because they find away not to return your deposit every time. Really wish I could have give negative stars

Experiencia negativa: Very horrible staff and they are scam artist they took my security deposit on some false claims of damage to the apartment and refused to be reasonable about it

Experiencia fantástica: Awesome experience, very thorough and understanding they do not have an easy job what so ever but they dedicate their time and efforts for the best of every applicant.

Experiencia fantástica: The management company does a super job at providing you with information and directing you in your move. The property itself is well maintained. Very happy about the cleanliness of the apartment. The management is very friendly! Glad I made the move!

Experiencia negativa: The Most prejudice rental agency in Kenosha. If you black with good credit, have been at your job for many years, no evictions. You still not good enough. I know African Americans that lived in a building before they bought it. They raised the rent on that building but not the building right next to it that they bought with only white people living there. Been in both nothing special about the non white building to raise the rent.

Experiencia fantástica: The problem I was having caused for immediately repair. The maintenance worker came fast and did a wonderful job repairing and fixing the problem.

Experiencia negativa: They want to much for they properties. You should go ahead and buy a house instead of rent from them because they want to much

Experiencia fantástica: Lived in one of their properties for 2 years. Pleasant experience. Almost cried today when I got moved out...getting misty right now!!!!

Experiencia fantástica: Very good

Experiencia fantástica: BH Group has been our management company for a few years now and we are so grateful with them. They have helped us during difficult times and have been understanding to our family situations. Recommend them to anyone looking for rental or purchase.

Experiencia fantástica: Joel has been great he a really excellent worker

Experiencia fantástica: I submitted my maintenance request in the morning and service was restored by early afternoon. Two gentlemen arrived later in the morning and told me that a technician was scheduled. The technician checked with me to be certain that the heat was restored and there were no leaking pipes or other problems. Well done.

Experiencia fantástica: I worked with Eric at the B-H group in Kenosha. If you are looking for a good realtor I cannot recommend him enough. His professionalism perseverance and knowledge helped me in selling my house. Eric made a very tough situation a positive experience for all the involved parties. I recommend him if you are in the Kenosha area.

Experiencia negativa: They are denying rentals to people whom had their credit take a hit due to covid , even with 100% rent payment history. But they sure like to steal that application fee anyway ....

Experiencia fantástica: I rented from this company. They were good about repairs and coming quickly and effectively. Their repair and pay portals were convenient and simple. Their process for admittance seemed strict but fair. I had some electric bill that was due before renting with them. I cleared it up sent the receipt to them. Paid my bills on time. This is a company with a large list of clients and they have strict rules that are set in place long before any issue comes up. My suggestion is to actually read the paperwork you sign because its not 10 pages long for no reason. the staff is great, the maintenance man is a warm person he was in our apartment several times and respectful of our furniture and flooring. Thanks BH.

Experiencia fantástica: I was looking for a new place in October of 2019 and BH Group really helped me out. Sabrina was amazing at helping me through the process. She went above and beyond to try and get our family a safe and bigger home. There were quite a few bumps but I could feel that she was doing everything in her power to give us a chance. Angie was able to approve our application after we followed each of their directions and handled our business. The process was simple and now my 5 person family will have a beautiful home until we are ready to purchase our own. Thank you BH Group!!

Experiencia negativa: READ READ READ BEFORE Applying... This is the most unprofessional Reality property I have ever came across in my life. 1st I will start by saying they got $25 each from Me & my wife for a application fee.. we proceeded and did the application. I called on a Monday and speak with Sabrina who is very rude and unprofessional might I add. She told me that she had received our application and that it was being processed but in the meantime we had a balance of $76 on our credit history so we called the credit bureau and got that situated so she then tell me that she was waiting on my current property Verification. I called my apartment office to see if they had gotten it and to please send it back right away. I called Sabrina back a few hours later and she told me she had gotten it and she was giving the application to her boss and they would text/email me with if we was approved or not before we disconnected the call I asked her was there anything that would make me b denied she clear as day said NO.. Tuesday morning we get a text stating we were denied with no explanation as to why, So I called Sabrina who I have been speaking with for some time now to see if I can get answers do you think she had an answer for me NO her words was I don’t deal with that my boss does and a email has been sent to you stating why with an attitude but I can transfer you to her. Do you think she transferred me No she hung up. So my wife called the Assistant property manager who is Angie who is to very rude and unprofessional as well to see if we can get some answers from her her reason was because we are currently late on our rent because we are in a pandemic Like REALLY they really couldn’t come up with a real reason they told us like 4 different reasons but they were so nice until we had to send a copy of our photo ID and noticed we were BLACK. If you read this black, white, Hispanic, etc DONT NOT RENT FROM THEM THEY WILL GET YOU OUT OF MONEY

Experiencia negativa: Don't rent here, they will steal your 25$ background check. I'm serious I applied for a apartment and they told me to apply online. Then got a message from them saying that the apartment was already taken and wouldn't give my 25$ back. Like why keep it posted if someone is already in process of renting the place. The worst of the worst.

Experiencia negativa: I saw an apartment online and called bh group to see what I had to do to set up a showing and ask about the application process. I was then told I could fill out a questionnaire online or over the phone. I chose to do over the phone and so I start giving her my information and she asked me about my employment. I tell her I worked for a hospital for almost 4 years but just left that position due to me finding better employment with the city and have been there 3 months. She then tells me I cannot do an application because bh group has a policy that if you switch to a different job you must be there for 1 year of it is not the same field!! even though you have proof of steady income and no gaps in employment. She stated it did not matter and that because its a different field I cannot fill out an application, even though I am way above the income threshold and have nothing in my background she still stated no. I then asked can my father possibly be a cosigner he has been at his employer for 14 years and makes WELL over the income guidelines and has great credit. She says they do not allow cosigners on any properties. I have never heard of a such a rule. She was also completely rude about it and offered no other explanation. It's a shame because I've heard so many bad things about this company and after reading the other reviews on here and dealing with this today I understand why. They have beautiful properties but unfortunately the customer service and rules they have are awful. I have definitely learned my lesson and will stay far away.

Experiencia fantástica: They have very nice apartments on hand

Experiencia negativa: PLEASE PLEASE PLEASE READ THIS BEFORE GOING THOUGH THE APPLICATION PROCESS!!!!!!!!!!!! I feel like I need to post my experience because I am left feeling very taken advantage of and scammed. I reached out to the BH group months ago inquiring about a single family house. I decided against the first house, it just wasn't a good fit for my family. I was told to keep my eye on their website because we passed the initial screening. So I kept my eye out on their website for a single family house. I reached out to them again in the beginning of October of this year. I requested a tour of a house. I met Sabrina at the house let her know that I did like it even though it had extremely small bedrooms I filled out an application for my myself, received an email to fill out an application for my husband also. Both costing me 25 dollars a piece. Sending them copies on both applications three months worth of check stubs for my husband, verification of other income I receive, a copy of our driver's licenses'/ state ids and emailed them a copy of my husbands 2018 W2s. Over the next THREE WEEKS I was contacted by Sabrina with requests for more and more information, verification of my husband's work start day because when they called his employment , they refused to release that personal information to BH group. Still I went onto my husband's personal employment account and sent that verification to them. After I waited and waited or an answer from anyone I was asked to fill out a separate application for my 11 year old min pin dog. I went out of my way to call his vet make an appointment to receive a copy of his immunization records. Was unofficially were informed by Sabrina I was approved but would need to pay double the security deposit for a house. Not the house I originally applied for. I would need to pay double the security deposit for a different house, the 250 dollar dog deposit and first months rent to have it. I was informed that they called my landlord repeatedly, sent in a separate application for both houses to my current landlord, asked if my current landlord walks through my current residency and rocked that boat. After the second application was sent through to my current landlord by BH group, which I am wondering why that had to happen, I was reached out to about about a walk through for the second house, my husband took an hour of personal time from work to see the house they sent a TEXT MESSAGE OF DENIAL OR DECLINE for the house. So in the end I reached out to Angie in the office and I was told we were declined because of our credit. I remember the FIRST phone call I had with Sabrina weeks before that , she had mentioned she was processing my application, mentioned credit and said everything looks OK. The long drawn out application process is ridiculous and the amount of information need to RENT a house NOT BUY a house it CRAZY! Now this company has mine and my husband's social security numbers, a copy of our 2018 W2s!!!!!!!!!. Info of all our incomes a picture of our dog, called my husband's employment, our landlord, and led us to believe we were going to be accepted. Now we are at square one. If credit was an issue that should of been mentioned the first phone call. I feel this is a unprofessional business practice. I WOULD APPRECIATE NO REPLY BACK FROM THE BH GROUP MANAGEMENT BECAUSE I ALREADY FEEL WAY TOO MUCH INFORMATION ABOUT MYSELF HAS BEEN TRANSFERRED. !!!!!!!!!!!!!!!

Experiencia fantástica: Great staff and very active and pro active

Experiencia negativa: Management was impolite, charged for things very clearly out of our control, and property had many issues we were never warned of. Would recommend staying away.

Experiencia negativa: HORRIBLE!!! Hi Angie, You have been misinformed about many details and the lack of communication we endured. There is no way we would risk losing $50 by falsifying information. I am very displeased with this long drawn out process. We should not have had to wait until the 19th to get this information, which is why we cancelled in the end. I emailed Sabrina to please let us know if you have anything else available but I'd like to withdraw that request. Thank you.

Experiencia fantástica: Jerks

Experiencia negativa: The worst experience ever ,they charge you for an application just to tell you 2 days later that the rental isn’t available anymore another person with the deposit rented already, huh what ? I got deposit money too ... you go to check and the person that opens the door at that address tells you they been there for a while and not plan on moving out .. seems like they a ripoff and the funniest part is that you go to their office to talk to someone and they hit you with the a attitude

Experiencia fantástica: I put in a maintenance request online on Sunday morning at 10am and they responded to me within 20 minutes and had someone here within an hour to fix the issue. The gentlemen who came was very polite and kind and he fixed my sink quickly. Also, the people in the office were super helpful and kind when I rented the place. My apartment is really clean and in great shape. The kitchen and the bathroom are both especially nice. I'm a really happy tenant! :)

Experiencia negativa: If I could rate them a zero I would! I completed a rental application for them and they sent me back an email asking me for further information, at first I figured it was no big deal so I provided them with what they asked. A couple days later they said they needed even more of my personal information, when I explained to them that I already provided the information that their agent and website said was required the agent rudely stated that I should start reading better. What they were asking me to do was provide them with all of my paystubs for the past year for employment verification, mind you this is already after they called my employer up and confirmed that I have been with them for X amount of years. Also this is after I provided them with so many months of paystubs to show them what I make on average a week. Once she made her comment about how I should start reading better, I was pretty mad and decided to try and end the conversation by thanking her for her consideration. However, she just kept going on and on about my apparent inability of reading and saying things such as "you will never find a place to rent from if you cant even read their rules". After realizing she wasn't going to let me end the call in a mature and professional manor I just simply said "Okay bye" and hung up. This company is full of extremely rude, immature and unprofessional employees. It amazes me that they are still in business after witnessing the quality of workers they have. My advice would be to not even bother filling out an application for their rental properties!

Experiencia fantástica: Knowledgeable staff and clean, well organized office.

Experiencia negativa: Although I'm on a yearly lease, because I didn't give them 30 days notice that I wasn't going to renew my lease I can't move out until February. The rules this management has are downright ignorant. Don't rent from them.

Experiencia negativa: Awful Response time for these people are 5 days or more. Oftentimes none. The same properties have been on the market several months now. Very strange behavior and response to as why they can not rent (Apparently two people in a 1bedrm is not acceptable) Office is only open by appointment. Looks like a front business for 'other "activity BAD BAD BAD