DKR Property Management & LLC

Hi, Diane. Thank you so much for leaving us a stellar review!

Thank you so much for your kind words and recommendation! We truly appreciate your trust in DKR over the past two years. It means a great deal to us that you've found our team to be professional, reliable, and trustworthy. Building long-term relationships with our clients is what we strive for, and we're grateful for the opportunity to continue serving you. Thank you for being part of the DKR family—we look forward to many more years working together!

Thank you so much for your kind words! We’re glad you had a positive experience meeting with our team. Taking the time to walk through the process and answer questions is something we truly value. We appreciate your recommendation and look forward to assisting you further whenever you’re ready!

Thank you so much for your kind words and for trusting DKR Property Management since 2017. We truly appreciate your continued confidence in our team.

It means a lot to hear that our responsiveness, communication, and attention to detail have made a positive impact on your experience. Our goal is always to provide peace of mind to our owners while ensuring tenants are well taken care of, so your feedback reinforces that we’re on the right track.

We’re grateful for the opportunity to manage your property and look forward to continuing to serve you for many years to come.

Hi, J. Thanks for taking the time to share your positive experience. We truly appreciate it!

Hi, Charles. We are thrilled to learn that you had a positive experience with us!

We take all reviews seriously and strive to provide a professional and respectful application process. For clarity, our rental process requires standard pre-screening documentation—government-issued ID and proof of income—before scheduling any showings. This policy is applied uniformly to all applicants to ensure the safety and security of our properties, current tenants, applicants and agents when conducting the showings.

Your pre-screening process began on February 19, 2026, and the unit you inquired about was rented on February 25, 2026. You even acknowledged this when you completed sending the documentation, then were told you were pre-qualified and you requested to set up a showing by stating "If it is still available". This six-day period is not “two weeks,” as stated in your review.

We also want to note that your previous communications included threatening and abusive language toward our staff. This behavior is completely unacceptable and violates our zero-tolerance policy for harassment.

The unit was rented to another qualified applicant after the pre-screening process was underway. Availability can change at any time in a competitive rental market, and our staff communicated updates as soon as they were known.

We are committed to treating all applicants professionally and respectfully. Unfortunately, your communications and conduct were inconsistent with this standard.

Thank you for your feedback. While we’re not aware of any direct interaction with you, we respect your decision and appreciate you taking the time to share your perspective.

We understand that online reviews—especially negative ones—can influence decisions. However, they often reflect individual situations that may not include the full context, particularly in property management where we are responsible for enforcing lease agreements, coordinating with property owners, and balancing the needs of all parties involved.

We always strive to handle every situation professionally, communicate clearly, and resolve concerns as fairly as possible. We encourage anyone considering our services to reach out to us directly so we can provide a complete and accurate understanding of how we operate.

We’re sorry to hear that you were frustrated following the recent snowstorm. This particular storm was significant, and snow removal was impacted by both the volume of snowfall and township plowing, which can unintentionally block driveways after our vendor has already serviced the property.

Our snow removal contractor is unable to clear snow directly around parked vehicles due to safety and liability concerns. This is standard practice across the industry. When vehicles are moved, the area can be fully cleared. The lease also outlines that snow removal is a shared responsibility between landlord and residents.

For clarity, this residence does not have a sidewalk. The snow removal area consists of a private driveway leading to a garage. You have been a resident since 2011, and this is the first snow-related concern that has been brought to our attention.

We take feedback seriously and always encourage residents to contact our office directly so we can address concerns promptly and work toward solutions. We remain committed to maintaining the property and supporting our residents, even during challenging weather events.

Additional Response from Management:

We’re sorry you feel this way and would like to clarify a few points for accuracy.

DKR assumed management of the property at the time of sale, and residency information in our records reflects what was provided during that transfer.

All maintenance requests are logged and tracked through our system, and each request received has been responded to and addressed in coordination with the property owner, who has consistently completed required repairs and Township inspections.

The mailing address used for legal and postal correspondence follows U.S. Postal Service guidance due to the way this property’s addresses are designated.

Regarding the recent storm, snow removal was impacted by exceptional weather conditions, township plowing, and standard safety limitations around parked vehicles, as outlined in the lease.

We encourage residents to contact our office directly so concerns can be addressed promptly and professionally.

Hi, Changhua. Thanks for taking the time to share your positive experience. We truly appreciate it!

Hi, Launora. We are thrilled to learn that you had a positive experience with us!

Hi, Mark. Thank you so much for leaving us a stellar review!

We take all feedback seriously; however, this review contains multiple inaccuracies and misrepresentations that we feel are important to correct.

The landlord engaged our services to manage and list the property. Upon our initial visit, we noted several cosmetic and maintenance items — including a cracked window, plant growth in gutters, damaged kitchen flooring, a taped shower head, locks on the refrigerator, and locks on cabinets. These were unusual features that could deter potential tenants. Our recommendations to address these items were made solely to help maximize rental value and had nothing to do with the property’s valid Certificate of Occupancy, which she provided and we acknowledged.

The landlord advised us she had already found her own prospective tenant and asked that we process the application. Before any screening took place, she informed us the applicant had backed out. No application was ever processed, and we had no direct contact with this individual.

We never refused to list the property; rather, we offered professional recommendations based on our industry experience. The landlord chose to terminate our agreement immediately without even reviewing the photos that we provided.

The allegation that our staff left the property unsecured is false. Upon leaving, we locked the front door, secured the key in the landlord’s own lockbox, and took a photo documenting this. We maintain strict lockbox protocols for every property in our care.

Additionally, this landlord has used multiple real estate agents and companies over the past two years, with each listing ending in short time frames. In recorded phone calls and email correspondence — both of which we are willing to share with any interested party — she has repeatedly expressed similar complaints toward previous agents.

We respect an owner’s right to choose their management company, but we also believe in defending our reputation against unfounded claims. Our team remains committed to professionalism, accuracy, and protecting the interests of both property owners and tenants. In this case, we are confident that choosing not to proceed further ultimately protected our company and the clients we serve.

Thank you so much for the great review! We're so glad to hear that we were able to make your apartment search easy and stress-free. We take pride in providing professional service, and it means a lot to know it made a difference for you. Wishing you all the best in your new home!

Thank you for your feedback. We take all reviews seriously and would like to clarify a few points for the sake of transparency.

Our leasing process is designed to be fair and objective for all applicants. While our showing agent, Brittany, may have indicated that you met the initial prequalification criteria (such as income and rental history), she does not process or approve applications. All applications are handled by a third-party screening service to ensure impartiality and avoid any favoritism.

Your application was reviewed in full, and unfortunately, it did not meet the property owner’s criteria due to several items reported in the credit/background screening—this included issues such as garnishments, collections, and delinquent credit obligations. Additionally, the credit score fell below the standard set by the property owner, who ultimately makes the final decision on tenant approval.

Regarding emotional support animals (ESAs), we do not deny applicants based on the presence of a verified ESA. However, verification must be completed through our required Pet Screening process, which was not completed in your case. In your own review, you acknowledged withholding that information initially, which is contrary to the terms agreed upon in the application. It’s important that all information be disclosed truthfully and in full during the application process, as stated clearly in our application terms.

We understand that being denied housing can be disappointing, but we stand by our fair housing compliance practices and encourage open communication throughout the rental process. If you have further questions or would like to discuss this matter privately, please don’t hesitate to contact our office directly.

Thank you so much for your kind words and continued trust in DKR Property Management & Maintenance LLC. We’re truly grateful to work with owners like you who value a professional, responsive, and hands-off approach to property management. Your feedback means the world to us, and we're proud to help provide the peace of mind and freedom every landlord deserves. We look forward to continuing to support your investment success for many years to come!

—The DKR Team

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. Brittany is a valued part of our team, and we're thrilled to hear that her responsiveness, professionalism, and positive attitude made the process smooth for you. We understand how complex and detailed the approval process can be with lenders, and we’re always happy to support our partners in any way we can. We look forward to working with you again in the future!

— The DKR Property Management Team

Hi, Kyle. Your feedback is highly appreciated. Thank you for the review!

Hello,
We believe this review was left in error. Our company does not have any properties or conduct contracting work in Orlando, Florida, nor do we employ or work with anyone named Desmound. We take great pride in providing professional property management services and complying fully with local regulations in the areas we serve.

We kindly ask that you verify the company you intended to review, as your comments appear to relate to a different business entirely. In the meantime, we have flagged this review with Google for removal, as it contains false and misleading information not related to our company.

To our current and prospective clients: Please feel free to contact us directly with any questions or concerns. We are happy to provide references and demonstrate our commitment to integrity and quality service.

Thank you for taking the time to share your feedback. We sincerely regret that your experience has not been as expected, and we would like to address your concerns.

Communication: Our team strives to respond to all calls and emails during normal business hours. If we missed your call, we encourage leaving a voicemail, and someone will return your message as soon as possible.

Mold and Mildew Issues: The issue you describe in the bathroom may be mildew buildup, which is often caused by excess moisture. This is typically due to insufficient ventilation, not insulation. We recommend using exhaust fans and opening windows weather permitting to reduce moisture. If this persists, please have the tenant on the lease contact us directly for further inspection.

Leak Repairs: We understand that leaks can be frustrating. It’s possible that the leak could be originating from an upstairs tenant, which we would need to investigate further. However, without the name of the tenant on the lease, we cannot verify any details related to this review or provide a resolution. Please have the tenant listed on the lease contact us directly so we can look into this matter and assess the situation accordingly.

Billing Practices: Tenants are not billed for repair costs unless damage is due to tenant neglect. If there is any confusion about charges, please have the tenant on the lease reach out to us for clarification.

Finally, for privacy and legal reasons, we can only communicate with individuals listed on the lease unless we have written authorization from the tenant to discuss matters with a third party. Since this review uses initials (LJ B), we are unable to verify your identity or address these concerns directly. We encourage the tenant on the lease to contact us, and we will gladly assist with resolving any issues.

Thank you for your feedback, and we hope to resolve any legitimate concerns promptly.

We are disappointed that you left us a 1 star review. We do not have your name on record nor have we had any complaints made to our office regarding your concerns. Call our office at 610-419-6101 so that we are able to address your concerns.

Thank you so much for your kind words! We're thrilled to hear that DJ was able to help you get your attic back in shape for storage. It's wonderful that you're now able to use your bedrooms the way you've always wanted. DJ is a hard worker, and we're glad to know he made the process smooth and stress-free for you. We look forward to helping you with any future projects. Enjoy decorating your newly organized space!

Mr. Porter - We appreciate your feedback and apologize for any inconvenience you may have experienced. We want to clarify that our management of the property concluded in July 2022. Since then, we no longer oversee the property, and any concerns or issues that have arisen since that time are not under our management.

We understand the importance of maintaining a professional relationship with our tenants, and we regret if your experience has fallen short of your expectations. To better assist you and address any ongoing concerns, we recommend reaching out to the current property management or landlord directly.

If there's anything specific you'd like us to address or if there are ways we can improve based on your past experience, please feel free to share additional details with us. We value your input and are committed to continuous improvement.

Thank you for bringing this to our attention.

Thank you for the fantastic 5-star review! We're delighted to hear that our staff has been friendly and helpful during your time with us. Creating a positive and supportive living environment for our tenants is a top priority, and your feedback is incredibly motivating for our team.

If you ever have any questions or if there's anything more we can do to enhance your experience, please don't hesitate to reach out. We're here to assist and ensure your stay with us is as enjoyable as possible.

We appreciate your kind words and look forward to continuing to provide you with excellent service.

Thank you for bringing this concern to our attention. We take matters like this very seriously, as the safety of our residents and the community is of utmost importance to us. If you are able to call our office to give us specifics on this situation so that we may address it we would appreciate it.

We are deeply sorry to hear about your experience with one of our technicians driving. This behavior is not reflective of our standards or values. We will be conducting a thorough investigation into the matter and will take appropriate action to address the issue. We do not condone any unsafe driving practices and will ensure that our drivers adhere to all traffic regulations, especially in residential areas.

Please be assured that we are actively working to rectify this situation, and we appreciate your patience as we address the matter internally. If you have any additional details or if there's anything else you would like to share, please feel free to reach out to us directly.

Safety is our top priority, and we are committed to making the necessary improvements to ensure a better experience for everyone in the community.

Thank you so much for taking the time to share your positive experience with DKR! We're thrilled to hear that our team, especially Brittany, Lilly, and the entire staff, made your apartment search a seamless and enjoyable process. Providing exceptional service and creating a sense of confidence for our clients is our top priority.

We appreciate your kind words and are delighted that you found the perfect apartment for your daughter. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We're here to ensure your continued satisfaction.

Thanks again for choosing DKR, and we look forward to serving you in the future.

Thank you for taking the time to leave us a 5-star rating! We're delighted to hear that you found our team to be very polite and great to work with. Providing positive rental experiences is at the core of our commitment, and we're thrilled to have contributed to your satisfaction.

Not sure why you would give us a 1 star rating as we were new to manage the building from a new owner of the property.

Thank you for your review. We appreciate property owners as yourself!

Thank you for your kind words.

As we know feedback is important and we would like to be able to address all concerns but are limited with the information you provided in your feedback with the vagueness of your relationship capacity and anonymity.

During this time of COVID we are requiring everyone that is interested in any of our properties to supply our application fully filled out, with proof of income, copy of ID's, and in some cases a full credit report. We do not have a full application from you, therefore, we are unable to show you a property. The specific property you were interested in required a full credit report ran by KPMM Bethlehem, as well as proof of income, prior to seeing the property. This specific property owner has very strict requirements and we will not waste our time or anyone else's time if we know ahead of time that you will not be approved. At any given time KPMM Bethlehem may not have any additional comparable units to a property you are interested in. In those circumstances we suggest for you to call us or look into our website every so often to see any new properties. Last email from you was March 26, 2021. At this point in time, for you to be considered for any properties, you would need to submit updated information. KPMM Bethlehem does not have control over who the Property Owner's Deny or Approve, the final decision always comes down to the Property Owner.

Thank you for your review.

Would appreciate if you would give specifics when leaving a review of this nature. We searched your your name and do not have a history of your tenancy.

At the time of your scheduled viewing of the property there were not applications nor deposits on the property. The property owner was away for vacation and could not respond as quickly as they normally would. We cannot control when applications are submitted and we do not hold applications to begin processing as we process once they are submitted in their entirety with all required documentation. Without going into personal details publicly the owner chose another applicant based on full background and income requirements.

Upon you looking at the property the agent was honest, at the time there wasn't any additional applications. However; the agent also informed you that she was there for additional showings after yours. The additional people that saw the property that day and the people who had seen it the day prior, had provided their applications the same day. We at KPMM Bethlehem are able to get approvals on our end, to show whether you are even qualified. We are then dependent on the property owner's response, this owner usually responds in a very timely manner, however; because of the holiday, the property owner was away and did not even get back to our company before Today, Monday, July 6, 2020.

Thank you for your feedback.

We mailed certified mail and regular mail the security deposit letter and security statement, it was returned to our office. While the move out inspection was conducted the KPMM team member and yourself it was explained to you that she would not be able to inform you of what deductions if any would be made. She did mention to you that the carpets needed to be cleaned and also the rest of the unit, the shower stall especially. Your claim that it was in that condition upon move in is false as we have documentation of your move in inspection conducted April 1st which you also signed that the unit was in good and clean standings. In addition if you had not received anything within the 30 days as required by the Landlord Tenant Act you should have contacted our office prior to the 30 days lapsing.

Thank you sincerely Mr. Pope. It is a pleasure having responsible tenants as you and your family.

Thank you for being a reliable tenant.

I do apologize if you did not review your entire lease prior to signing or the listing of the property.

Meghan, As we discussed during brief messaging via social media, your problems with the property were with the property owners themselves long before we came into the management role. You are also aware that we could not complete any repairs without authorization from the property owner. KPMM manages the property KPMM DOES NOT own the properties.

We appreciate your feedback.

Cannot reply as review is left pretty much anonymous and does not include details of dates or times.

We are glad that your experience with us is positive as we strive to provide the best rental and maintenance experience to our customers.

Review is anonymous and should be discounted as no specifics were given such as dates and times.

Unit was not rented with trash in it upon move in so charges are appropriate.

We are glad you had a positive experience with us. We appreciate great tenants as you have been.

Thank you for your positive thoughts.

After writing this review this tenant continued to rent from us.