Atlas Lane

Experiencia fantástica: Clear financial reporting was basically my dealbreaker requirement going in. Get monthly itemized expense breakdowns n they sort the 1099-MISC forms for tax season too, which saved me a headache i wasn't looking forward to. No surprise accounting issues so far, everything's added up exactly how it should

Experiencia fantástica: Managing a rental from another state sounded like a nightmare before i actually tried it. Their team handles the small tenant issues first before even calling in maintenance, which honestly keeps costs down more than i expected. Communication's been clear the whole way through, never left guessing what's going on

Experiencia negativa: I have moved into an apartment managed by Atlas Lane, 30 days in they can’t replace a dryer, can’t get a fridge working and handed over the place with multiple problems. DO NOT RENT A PLACE MANAGED BY ATLAS LANE, they should be ATLAS LAME.

Experiencia fantástica: As a property owner I always worried about tenant issues and maintenance costs... but since Atlas Lane took over I barely think about it. They keep everything running so smoothly and my tenants actually stay longer now. Worth every penny

Experiencia fantástica: These guys made renting so easy and stress free for me.

Experiencia fantástica: I have been living in an Atlas Lane property for over a year now... and honestly it just keeps getting better. Any issue I report gets fixed so quickly. I feel genuinely looked after here and that means a lot to me

Experiencia fantástica: Atlas Lane made renting out my property much easier. They found reliable tenants quickly and handled everything professionally....) Communication was clear, and I always felt informed throughout the leasing process.

Experiencia fantástica: As a property owner I was nervous about handing over management of my home but Atlas Lane made the whole process so simple. They found great tenants quickly and keep me updated regularly. I feel very confident leaving my property in their hands.

Experiencia fantástica: Great PMs for the greater DC area. found a a tenant super fast.

Experiencia positiva: ⭐️⭐️⭐️☆☆ (for Atlas Lane so far) | ⭐️⭐️⭐️⭐️⭐️ for Kheri My experience with Atlas Lane during onboarding had some challenges, particularly around confusion with rent concessions and communication with Claudia and Claudio. The onboarding process wasn’t as clear or streamlined as I would have expected, and at times it was difficult to get timely or consistent information. What made the experience work, however, was Kheri. She was exceptional. Kheri was consistently professional, highly responsive, and incredibly proactive in helping resolve issues. When things became unclear or stalled, she stepped in, advocated on my behalf, and facilitated swift action to keep the process moving. Her follow-through, communication, and commitment to getting things done were truly impressive. Thanks to her persistence and support, I was ultimately able to secure tenants on a two-year lease. Having Kheri as my primary point of contact was invaluable and honestly made all the difference in navigating the process. Since I’ve just entered into a management contract, I can’t yet comment on Atlas Lane’s long-term management performance. For other owners, I would recommend asking detailed questions about all upfront costs and pressing for clear information about the onboarding process so there are no surprises. Kheri’s professionalism, advocacy, and dedication to client service were truly outstanding. If you have the opportunity to work with her, you’ll be in excellent hands.

Experiencia fantástica: Kheri and the whole team have been great to work with - would highly recommended them to anyone who needs a PM in the DC area.

Experiencia negativa: I had an abysmal experience as a renter trying to rent an Atlas Lane run apartment- I wish I had seen these reviews sooner and neither gotten my hopes up nor wasted my time. The tour was not with an Atlas Lane employee so she couldn’t answer any questions with certainty. My partner and I each paid the $50 application fee and heard nothing back for weeks, despite making multiple calls and emails to determine the status of our application. Felt like a scam. Claudio called us three weeks after submitting saying our application was approved. I provided additional information (no current pets, etc) and he said he would confirm with the owner then send the lease. He confirmed there would be 1 free month of rent. Then he ghosted us again. It seems online that the apartment is still available, so this company not only treats renters badly, but it seems they’re costing landlords $ as well.

Experiencia negativa: Very disappointed that this company manage very gorgeous places, but its agents communication is awful. My wife and I toured a place, we were very interested and and send all docs they requested. Despite all of that the agent went silence on us, we inquiry twice to know the status or if anything else was needed and we did not received a response at ALL. I work in the hospitality industry and this does not meet any criteria of hospitality. I just wonder how they are to respond to any facility issues.

Experiencia negativa: These ppl are a waste of time. They don’t respond to you for simple things. You gotta keep calling them and still no progress. Stay away!!! I don’t understand how they can run property with this kind of lack of professionalism and ethics… you call them and they take your info and no one return your call, you email them and they don’t respond. It’s dead end!

Experiencia negativa: Went in optimistic. Shockingly bad experience. Worst in the DMV I’ve seen.

Experiencia fantástica: We have been so fortunate to have Kelly H. as our leasing manager over the past three years and I couldn't recommend her more. She is responsive, professional, caring, and has tremendous integrity. A year or so ago they switched our account manager from Kelly to another representative who was unresponsive but when Kelly found out the situation she quickly took our account back over and saved the day. We have had such an amazing and smooth experience with Kelly taking charge of our property and I can't recommend it enough. We never had to worry about any issues or even think about our property because she always took care of everything proactively and set us up for success. Kelly is the model agent that Atlas Lane and other companies should use to train future representatives or managers. I hope to see her running the company soon! Thank you Kelly for being so amazing!

Experiencia negativa: I went on a tour of a couple of places they had available, and it seemed like each agent only knew what time to show up for the tour. Beyond that, I was told to Google the information. They were allowing me to tour these apartments and houses on my own, so if I had any questions, I had to take pictures and send them to the owner—and that was if the agent even knew the email or phone number. Many of them had no knowledge of the units, so I didn't expect them to have a working email or contact number. Things like this are a red flag for me; the tour should be the fun part, and Atlas doesn't make you feel welcome at all—there are no follow-ups, nothing.

Experiencia negativa: WORST COMPANY EVER!!! My bedroom ceiling had been leaking for a week and I could never get a response back from the company about this issue. The company/owner also knew we didn’t have working A/C for 2 months in the summer and never rushed to get this issue resolved until 2-3 months later.

Experiencia fantástica: Atlas Lane employs a superstar - Matt Smith. He is passionate about his job and will take great care of you - just one personal example, he once bought me DC United tickets! Great service.

Experiencia negativa: An incredible lack of communication from the office staff to tenants. As others have said, Dan was great, Bri was awful, and I only found out she's not with the company anymore after trying to contact her with a question. Now trying to find out who my new point of contact is has been a nightmare, I've been calling and leaving messages for a week now, and no one will return my calls, and idk if they've just raised my rent or not. I will never live at an Atlas Lane property again - they've clearly gone downhill in the almost 3 years I've dealt with them. An update - the property has had unremediated rat burrows on the property for months. The property manager has not retained a pest control company to fix the issue after the first one wouldnt provide a quote for remediation. The other open ticket for water coming in up through the floor when it rains has not been scheduled for follow-up, nor has the property manager provided any instruction or next steps on how to get the problem fixed. To be clear, they're dragging their feet or just not responding to trouble tickets for rats, and for repeated water damage from the rain. The property manager assigned, Bryan, doesn't respond to messages through PropertyMeld (the maintenance portal), nor does he respond to text messages. Now he's not answering the phone at all. Truly disappointing. It shouldn't be this difficult to have a habitable living space. Would recommend future tenants steer clear. Another update, because they still can't get it together. Would advise any current tenants to only have one maintenance ticket open at a time if you want it to be addressed. The abilities to multi-task or be proactive when problem-solving are seemingly discouraged at Atlas Lane, so be sure to quit your full time job, as your new one will be requesting updates on tickets you opened months ago!! Theyll let your tickets languish until the home you're renting is in disrepair and you can't justify spending money to live in a rodent infested, crumbling apart home. At which point theyll jack the rent up, not fix anything, move in new unsuspecting tenants, rinse and repeat.

Experiencia negativa: Choosing Atlas was the worst mistake I ever made in managing my 6 unit apartment building in DC. Their management model is to try to get everything for the property automated. But there's no human touch. When anything comes up out of the ordinary, which it always does when managing a property, they just don't deal with it. It takes days and sometimes weeks to get a response to an email. Managers don't visit the property. And when they do, they won't touch anything. They'll insist on calling a contractor to adjust a light timer or change a light bulb. Something's seriously wrong with this company's culture and operations. I would give them zero stars if I could.

Experiencia negativa: If I could give Atlas Lane zero stars, I would. My experience with this property management company has been nothing short of a disaster. They began as an ill-conceived attempt to "revolutionize" property management using AI, pouring money into a defunct concept that never truly worked. While they were fortunate to have a few stellar team members, like Dan Kelly and Matt, who worked tirelessly to keep the company afloat, it’s clear the foundation was flawed from the start. Even the CEO seems to have fled this dumpster fire, leaving tenants and landlords to deal with the aftermath of poor planning and execution. As a tenant, I’ve encountered unprofessionalism, unanswered emails, and blatant disregard for basic tenant rights. Despite repeated requests to address a broken washer in my unit, I’ve been met with excuses, delays, and outright dismissiveness. Their maintenance system is chaotic, with requests ignored or unresolved—even as I emphasized the risk of property damage. To make matters worse, they don’t even seem to have an accurate copy of my lease on file, which violates D.C. tenant laws requiring landlords to provide up-to-date agreements. Instead of solutions, I was left with criticism for troubleshooting on my own and an absurd suggestion that tenants are somehow responsible for scheduling and paying for essential repairs. If you’re a tenant or property owner, do yourself a favor: avoid this company at all costs. Atlas Lane is a failed experiment masquerading as a property management company, more focused on tech gimmicks and lofty ideas than on providing actual service.

Experiencia negativa: FIND ANOTHER COMPANY. Not sure what happened, but seems like everyone is leaving. The post office told my tenant that this company stopped checking their P.O. Box so her rent check was lost in their mail pile. No one responds to email. You call and only get an answering service. You can't go down to their offices. Not sure what is going on at Atlas but they are clearly struggling.

Experiencia fantástica: I have been using Atlas Lane for some time now, and I must say things were so much better after Kelly took over! It appears that the service has returned to the high caliber that we have been accustomed to. Very informative and quick to respond to my questions!!!

Experiencia negativa: Trusted them with my condo rental. Had a horrible experience.

Experiencia fantástica: At first, my experience with Atlas Lane was a little bumpy, but after Kelly took over, things became better. It feels like we're back to the amazing level we used to expect from them when the service much improved. The staff is now really accommodating and responsive, which is a major change!!

Experiencia fantástica: We have always valued Atlas Lane's experiences, and the service feels dependable once again.

Experiencia fantástica: For a short moment, our experience was difficult, but Kelly's guidance made it better. Everything is operating as it used to: with prompt responses and first-rate service.

Experiencia negativa: Absolutely terrible, my question is what are the property managers even doing because it’s not their job. So glad to be out of the place where we never got responses to any questions or difficulties and where they attempted to charge us for damages that were done to the property before our move in. Very incompetent company.

Experiencia fantástica: With Atlas Lane, I've had many ups and downs, particularly during that difficult time. But the service has significantly improved since Kelly took over.

Experiencia negativa: These people are professional con-artists They want you to make over 50,000 just to look at a unit and they don't offer no type of assistance explaining the income ratio and the lady that answers the phone is very rude and snobbish and from what other people are saying it may be better to stay away

Experiencia negativa: This is by far the worst leasing management company I’ve ever dealt with in my life. I’m not yet fully convinced that they are a legitimate business. Listen to all of these one-star reviews, because they are all true! Everything went downhill when Atlas Lane took over my rental property around two years ago. While Dan was originally responsive to my inquiries, the company has essentially ghosted me since his departure on all issues, from maintenance requests to signing new tenants. Earlier this year, my unit experienced a sudden issue with the breakers that resulted in a partial loss of power across the apartment, posing a potentially significant safety concern. No one responded to my multiple emails and phone calls for days, until I finally threatened legal action. Other tenants in neighboring apartments experienced similar ghosting experiences from Atlas Lane as they dealt with a mice infestation. Vacating this unit was also a nightmare. I provided my move-out date over two months in advance to Atlas Lane. They refused to acknowledge that I ever moved out, without any sign that they would return my security deposit. Despite finding a new tenant to take over my lease, they refused to approve or send her the new lease until weeks later; by then, she had already lost interest in the unit. I don’t care how perfect the property is; if Atlas Lane manages it, I’m steering clear. You should, too.

Experiencia negativa: OWNERS AND TENANTS BEWARE. I would give Atlas Lane zero stars if I could. When I signed the lease to move into a unit and now, as I am trying to end my lease, Atlas Lane has been the most incompetent property management company I ever experienced. I emailed Sam, Kelly, and Leslie one month in advance to let them know I would be moving out of the unit...no one has acknowledged my emails. Phone calls to the office are useless, as property managers are never "available" to discuss issues, and leaving a message for an employee to return a call is futile. I am one day away from moving out of my unit, and Atlas Lane has still not acknowledged that I am vacating. Moreover, there is no information on how they will return my security deposit. Given the lack of communication, I already contacted the DC Office of Tenant Advocate and plan to take legal action if I do not receive my deposit in a timely fashion. For owners: I found tenants to take over my unit and connected them to Atlas Lane. The tenants applied for the apartment over three weeks ago and plan to move in within days...Atlas Lane has still not approved their application or sent them a lease to sign. Despite the company not needing to find replacement tenants and simply send the tenants a lease to finalize, Atlas Lane is incapable of doing so. It's as if they don't want to fill the unit and make money. I know property management companies often have bad reputations, but Atlas Lane's is well-deserved. I would steer clear of renting from them or trusting them to manage your property.

Experiencia fantástica: Working with Matt is the best. They've had some hiccups recently, but Matt & Kelly seem to have really turned things around.

Experiencia positiva: Same story as others… it was good a couple of years ago but now with Bri I can’t get in touch with anyone. Our house is vacant and I have no response for weeks. I’ve never experienced anything this bad in more than a decade of owning rentals. Update: Kelly has jumped in and things seem to be back on track, though we’ll need some time to rebuild confidence.

Experiencia negativa: At first my experience with Atlas Lane was a positive one. Dan was pretty responsive. However Brianna has taken over since Dan's departure. The challenges began when my tenant consistently paid rent late. Like the other review states, Atlas lane makes money on late payments, you as a landlord do not. I had my concerns but Atlas Lane suggested we renew the lease. Now the tenant hasn't paid in close to a year. We negotiated a move out date and the tenant has stayed beyond it. Brianna told the tenant that he could have more time despite having not paid for 8 months. Now Atlas Lane and Brianna can't be reached for close to a month. The number you call is an answering service and the people on the phone only pass the message on to the Atlas Lane employee. I can't get a hold of the company that is supposed to be managing my property to begin the eviction of the tenant and the repairs to the property. While Dan was responsive, the entire time I have been with Atlas Lane I have felt like I had to manage the property myself with reminders for walk throughs, repairs, etc. Now that I have Brianna my tenant that hasn't been paying is easier to reach than she is. Update: Brianna finally become responsive and we began working on turning the property over for a new tenant and Atlas Lane decided to let Brianna go. I only found out through an automated email. I haven't heard from Atlas Lane since she was let go (close to a month). No one has responded to my emails or phone calls asking to speak to my new property manager. All the while they are supposed to be turning over and showing the property. The property is now going on 3 months of turnover because Atlas Lane has failed to complete work and showing. My experience with them over the last year can only be described as a nightmare. There is no accountablity from property managers or the Atlas Lane leadership. Don't walk, but run from this company!!!

Experiencia negativa: Same terrible experience as others have detailed. They are quick to take your security deposit at the onset but you will never see it again! It has been almost 2 months since we vacated our unit and we have yet to receive our funds. Avoid this company! You will regret it.

Experiencia negativa: Staff are extremely unresponsive. It takes multiple calls and emails over weeks to get in touch with someone and for them to act. I would avoid at all cost living in a building that they manage.

Experiencia negativa: This should be 0 stars. Had horrible experience as landlord. Company started out okay but has gone down the drain in recent years. Lots of internal turnover with account managers, emails and inquires go ignored. Very slow to send last tenants’ deposit check (literally the last day of the grace period under DC regulations). I have resolved tenant repair issues personally and negotiated lease renewal myself while Atlas Lane did nothing except collect commission. To make matters worse my only contact with them was a cold call from a sales rep asking if I had a need for Atlas Lane services when I was already onboarded with them, so definitely internal disorganization. Avoid at all costs!

Experiencia negativa: Beware, horrible property management. Takes days or weeks to respond to maintenance request, if ever. Enters the property without notice. Unresponsive. The list goes on.

Experiencia negativa: Horribly managed and unresponsive. Dan was great but he is gone now. I’m not sure if Brianna is overwhelmed or just ignoring emails but I still have not received any word about my security deposit. I had to reach out to the owner of the property and I imagine dealing with administrative tasks as an owner who is paying a management company is frustrating. I do believe they maybe understaffed but it seems like they do not have anyone who cares about operations at the moment. And do not even bother calling, they will take a message and pass it along into the great abyss of messages they never plan to return.

Experiencia negativa: Non responsive to any phone calls, voicemails or emails repeatedly left across more than a week long span. I toured a place, was told it was available and was encouraged to apply. The person showing the place was not able to answer any of my questions either. My roommate and I each paid $50 and then we’re subsequently ignored when we tried to follow up. The place is still available online. We could not get past an AI in our communications…

Experiencia negativa: Awful management company

Experiencia fantástica: I've worked with the Atlas Lane team for a few years now and have nothing but good things to say. I'd wholeheartedly recommend them to anyone in the market for an empathetic and experienced property management company. They take care of their residents and property owners.

Experiencia fantástica: I have lived in DC for over 10 years and experienced my fair share of rental companies. Atlas Lane has been the best and exceeded all my expectations. From my tour to the application process to tenancy, I have received professional and timely communication from them. I never feel like any question or issue is too small for them to answer and do so without having to follow up. I hope to continue renting with Atlas Lane.

Experiencia fantástica: Great leasing and management services. Haven’t had to worry about a thing since I started with AL - I’m completely hands off as an owner, and as I hear, my tenants are happy (and just renewed!).

Experiencia negativa: Do not hire this company to manage your property. They are lazy, unresponsive and they refuse to take responsibility.

Experiencia negativa: Well reading all the reviews from renters has been validating. After this we are opting to not go with them. It’s like everyone else said - we applied and it took two weeks to hear anything even after calling and emailing with zero response. We thought it was fraud (still do) and called the credit card company to return the application fee. We got a call saying we got the lease and were set to move in 1st of the month. Then we were ghosted and unable to contact anyone about the status of the application. It’s now 4 days away from the 1st of month and nothing. It is the most unprofessional rental property I have worked with and I’m still not sure it isn’t some fraudulent company. Also, anyone using them to rent and wondering why your property is stilling open it’s because of this. We could have been set to move by now.

Experiencia negativa: Pay attention to the reviews from the prospective renters. The process to try and rent a property from them is horrendous. There are a few things to note. You will never speak to anyone that actually works for the company. When I went to my tour of the property, the person that came to show the property did not work for Atlas Lane. He was from a third party service and could not answer any questions about the property. Any questions that you might have will be answered only after multiple emails and calls (where you speak to more people that do not work for the company). If this is an actual business, the focus is not on the renter. There is nothing about this process that will make you feel valued at all. There is zero respect for the renter and all that is involved in a move. They have made this experience so much harder than it should be. I have honestly questioned if I have been catfished and payed an application fee for nothing. I've wondered if this is possibly a front for something else. I feel like I am trapped in the upside down dealing with them!

Experiencia negativa: This is a review as a potential renter: I am moving from out of town (about a 2 hour drive) and had a booked showing for a property with Atlas Lane. About 2 before the showing I received a text confirming my showing. I arrived to the area ahead of time so I could get a feel of the neighborhood etc and have time for a bite after the drive. As I get to town (not even a full hour before the showing) I get an automated message that my showing was canceled. No one to contact, not a personal contact from them to notify me, and any related numbers went straight to voicemail. It seems the listing is still available. This to me is totally unprofessional and representative of what it would have been like to rent from them.

Experiencia negativa: My experience working with Atlas lane was a mess. I scheduled a time to see a property during the work day and had been planning around it when one of the agents mentioned they were running an hour behind. Once I got there at the new proposed time, the agent was an additional 35 minutes late. After all this, she was not able to get access to the keys for this unit and the entire trip out was wasted. She told me she would inform me if she was able to get this straightened out for a showing the following day. However, I was the one who had to follow up multiple times, and was able to see the place the next morning. I promptly submitted an application and followed up multiple times (with no response) to confirm the application status. Days later, I was finally told I would have an answer later that week. As expected, I was the one who had to follow up yet again only to find out someone else had gotten the unit. I believe this is a blessing in disguise, and would never rent a unit managed by this company.

Experiencia negativa: I have never ever in my life had such a horrific struggle trying to rent an apartment. The advertised two day application review and three days to sign the lease are a bold-faced lie. The agents are unresponsive, unprofessional, and completely uncaring of the fact that they are playing with people’s housing situations. They will string you along and along and push your move in date back further and further with no real explanation as to why until you’re homeless and trying desperately to make stupidly expensive accommodations for yourself and your pets on the fly so that you have somewhere to live in the mean time only to be told that the date has been pushed back ONCE AGAIN on the day you check out of those accommodations based on the move in date that THEIR AGENTS gave you. If you find a property owned by them—avoid it. Save yourself the trouble and rent with literally anyone else in the city. If you own a property and have partnered with this company to rent it—there’s a reason your listing has been sitting empty on Zillow for MONTHS with “no applicants” and it’s not because the market isn’t biting. This is supposed to be one of the best property management companies in DC. I thought this would be a streamlined, easy process for owners and renters alike. Unfortunately, I was wrong. I have no idea when I’ll get to sign my lease, no idea when I’ll be able to move in, and despite contacting for clarity they do not seem to care one single bit. STAY. AWAY.

Experiencia negativa: My roommate and I left our Atlas Lane managed property in May 2022 and, despite multiple follow ups requesting information, did not receive communication about the status of our security deposit in the 45 day period landlords are supposed to return security deposits, or afterwards. It is extremely frustrating trying to get ahold of somebody, and we are still following up.

Experiencia negativa: Property owner here -- At first Atlas was great advertising the place and using analytics to see what was showing well and what wasn't showing well. However I question their methods on checking credit and referrals for the tenants. My tenant quickly starting skipping out on rent and only paying partial rents. Atlas didn't seem too stressed with obtaining the rent money because they collect the late fees. That fact alone means they make money off late tenants and aren't motivated to have great renters. Overall the experience hasn't been great.

Experiencia fantástica: After I moved out, James was nice enough to bring all my mail to my new apartment!

Experiencia negativa: Great platform to use for its services but do not expect to ever speak to someone other than the agents wanting to lease the property you’re interested in. Once your moved in, all correspondence remains digital and you’re on your own until you get a response. Maintenance is outsourced to another customer service agency. Would not recommend if you live in Washington, D.C.

Experiencia fantástica: Matthew was very friendly and helpful in walking us through the process and answering our questions. We didn't ultimately move forward for totally unrelated reasons, but would definitely go back to Atlas Lane next time we need to find a tenant.

Experiencia fantástica: I work with Kelly on my property and she has been a delight to work with.

Experiencia positiva: I was catfished by an AI!!! But seriously, I had some legitimate problems with their AI email scheduling agent (did not mention in the email that it was a rude AI) that scheduled a showing (which I confirmed the previous week), and then cancelled it within an hour of the appointment. It then took SIX phone calls to get someone to tell me that no agents were actually at the property and nobody was available for a showing. After posting my original review, the owner of Atlas Lane emailed me to explain where the synergy between man and machine failed, I explained how the AI gave the distinct impression that it was actually a less than enthusiastic owner (it didn't say it was an AI, messaged in a non-enthusiastic tone, and asked me to confirm I could afford the property, and I had good credit, before I even saw the place!). He took the time to go through the misunderstanding, and confirmed he and his team were dedicated to ensuring a great customer experience in the future. I definitely appreciate that!

Experiencia fantástica: I am a first time property investor and atlas lane made is very simple for me to understand the whole process of finding and managing a tenant. The process and onboarding were simple and streamlined. I look forward to purchase another property and setting it up with them.

Experiencia negativa: you can only be a certain type to rent from them ..it must have been the way I spoke or something ..I was born in DC make more than enough to afford rent at all of their properties and they never called me back after the initial conversation ..they must not want me to rent in the area

Experiencia fantástica: Had an excellent experience with Atlas Lane. I owned a rental home and needed a management company asap. At our first meeting, Mason was prompt, personable and very knowledgeable. My search started and end with Mason! It was an awesome decision because I ended up with an excellent tenant and a headache free lease. Thanks again Mason!

Experiencia fantástica: Atlas Lane did a great job for us as tenants. They are very good at communicating with us and the homeowner, and bringing in licensed and bonded service people when needed. They were great to work with and we recommend them highly.

Experiencia fantástica: Steven on the leasing team was great and very helpful in answering my many questions after I found myself unexpectedly needing to move within a short time frame. Their process and policies made me feel confident they will be good management partner to work with during my rental time.

Experiencia fantástica: I had a very positive experience leasing a new rental through Atlas Lane. Dan was friendly, knowledgeable, and responded to my questions promptly. The renting process was transparent and easy.

Experiencia fantástica: I was fortunate to have Trever as my residential manager for two years. He is one of the best and ensured any issues were handled in a timely manner. Trever was professional, friendly, responsive and caring from day one, before I was even a tenant. With him, you are certainly in good hands.

Experiencia fantástica: We found Atlas Lane through Google and have been using their services to screen applicants, write contracts and manage our rental property. Based on our positive experience and feedback from tenants, I highly recommend Atlas Lane.

Experiencia fantástica: Atlas Lane has been nothing but positive, helpful, and incredibly nice to us while my family has been living in an apartment managed by Atlas Lane. Unfortunately for us, the owners are selling our apartment so we're moving on. Atlas Lane have been prompt and attentive to any maintenance requests, and incredibly easy to deal with.

Experiencia fantástica: I own a single family home in Washington that I never expected to rent out. Fortunately for me, when I moved, Atlas Lane was available to manage the place. Washington has a ton of housing rules and regulations - many of which I was unfamiliar with. Atlas Lane made being a landlord in Washington fairly painless. They are extremely knowledgeable, and are there to protect both the property owner and the tenant. If you need to rent your property in Washington, I would strongly recommend at least talking to Atlas Lane prior to listing your spot.

Experiencia fantástica: My roommates and I were in the process of applying for a new apartment that we absolutely LOVED and were on an extremely tight timeline because we had been offered a lease from another place that most of us did not like as much. Atlas Lane was extremely prompt and communicative in expediting our application process and we were offered the lease to our amazing new home a few days ago. A big thank you to Atlas Lane for the service and promptness!

Experiencia fantástica: They are responsive, diligent and provide great customer service. Atlas Lane were very helpful and have provided me important information.

Experiencia negativa: THE ONLY REVIEW FOR THESE PEOPLE IS FROM THE OWNER OF THE COMPANY. Its like they knew they were a horrible company, and knew know one should ever trust them. (If you have property...run these guys will destroy your everything)