Propel Property Management

Experiencia fantástica: We’ve always had good experiences working with Propel, in particular when working with Bryan. Excellent customer service and easy to work with.

Experiencia fantástica: Everything went smooth anne was very professional

Experiencia fantástica: Bryan was very friendly on the phone

Experiencia negativa: I can tell you this: starting over has to be the absolute hardest thing. But this denial pushed me to go ahead and accept a pre-approval for a home purchase. The interest rate is INSANE, but what choice do I have? These property management companies are collecting application fees. They aren't truly looking for tenants. I made over $100K last year. I have over $30K in savings. I just got a call saying my credit was good. But my paperwork? I pay myself a salary on record with the Michigan Department of Treasury. Because I’m self-employed, though, it was “too much work” for them to figure out what I actually make. I even gave them my 2025 tax returns. I was ready to pay for months in advance. I can't even get them to do the work. I knew something was off with the way the pre-qualification process over the phone went for just to view the property. I could tell I was being racially profiled—like there’s no way a Black woman could be making that kind of money. (I believe this was the actual property manager, the leasing agent was a different person) Just watch yourselves, y’all. Look at the reviews. Look at how they respond to their tenants or potential tenants. And most of all, look at how they respond to this one. Because they will. And based off of how they've treated others in review responses, it's a tell. Or a sign from the lord I shouldn't be renting from them. Use your discernment. Ask yourself how badly you need a place to live. Thankfully for me, it’s not urgent. But if it were, you’d be out $65. Y’all take care. It’s ROUGH out here. To be fair he leasing agent was very nice. She collected what was asked for. They simply didn't want to do the work, look at my documents, tax returns, to see if I qualify. I was automatically denied based off self-employment per the phone call. I am considering reaching out to the Fair Housing Center to file a formal complaint or contacting the attorney general. Yes, $65 may sound petty, but sometimes you have to show companies that actively decide they don’t feel like doing the work (you paid for) who they are dealing with. That denial (which is recorded oer the phone) was absolutely discriminatory.

Experiencia fantástica: I had a wonderful experience working with Jazmin at Propel Property Management. She was always clear and professional in her communication, making sure all of my questions were answered thoroughly and promptly. She was incredibly kind, patient, and helpful throughout the entire process, which made everything much less stressful!

Experiencia fantástica: Had a great experience while doing an apartment visit. Jazmin was very helpful, informative, and friendly. It was just what I was looking for, professional and knew answers to all of questions.

Experiencia fantástica: Jazmin Salcido is the best. So professional and amazing at her job. Will be using these services further.

Experiencia fantástica: Ken was a great guy! Handles business fast and efficient. He was patient with me as well

Experiencia fantástica: Ken was amazing in helping me rent out my house in Livonia!! 12/10 recommend

Experiencia fantástica: I had a great experience especially with Ken. The property management team were professional, responsive, and always quick to address any questions or maintenance requests. The property was well-maintained, and communication was clear throughout my time being there . I would highly recommend them to anyone looking for a reliable management company.

Experiencia fantástica: I was calling different properties looking for information regarding openings and pricing and spoke with Mary. She was so kind, courteous and professional. Definitely answered all of my questions, and provided me with the information I was looking for.

Experiencia fantástica: Bryan was great to work with highly recommend

Experiencia fantástica: Bryan was great to work with. Professional and resolved our issues. Thank you Bryan and keep up the great service!

Experiencia fantástica: Bryan is very efficient and super friendly

Experiencia fantástica: Jazmin was great to work with she was very professional, helpful, and easy to communicate with. She answered all my questions I had and made the process smooth.

Experiencia fantástica: Jasmine was very helpful and kind, helped me understand and was extremely patient with me

Experiencia fantástica: Annie was amazing at helping us lease! We will definitely use her services again!

Experiencia fantástica: Anne was beyond helpful and friendly! Thank you!

Experiencia fantástica: Jazmin went above and beyond to help me. Her customer service is amazing. I will definitely recommend her to all my family and friends.

Experiencia fantástica: Great services from Brian, great to talk to and seems like a great member of their team!

Experiencia fantástica: Jasmine was very professional I appreciate the service she came quick in a hurry

Experiencia fantástica: I would highly recommend propel soley based on my experience with Bryan. I worked with Byran myself and he was incredibly professional and obviously knows his stuff.

Experiencia fantástica: Working with my Bryan was such a great experience from start to finish. He was professional, patient, and always quick to answer any questions I had. He made the whole process feel less stressful and seemed to truly care about helping me find the right home. I always felt informed and supported every step of the way.Highly recommend.

Experiencia fantástica: Ken is great as a property manager. He’s prompt on answering any complaints or concerns He’s quick to assess the issue and resolve it!!

Experiencia fantástica: Jazmin was very friendly, patient, and easy to speak with throughout the entire process. She was able to answer all of my questions and made sure all of my concerns were resolved. I really appreciated how professional and helpful she was

Experiencia fantástica: Great company - Bryan is super responsive and always willing to help.

Experiencia fantástica: Bryan was extremely professional to work with!

Experiencia fantástica: Working with Propel & Bryan has been great! He’s very knowledgeable and communicative.

Experiencia fantástica: Ken is super amazing, above and beyond

Experiencia fantástica: Yvonne was super helpful

Experiencia fantástica: Maintenance request completed within 48 hours, friendly staff, enough said.

Experiencia fantástica: Yvonne did an excellent job helping us find a house. Made it much more safer and less scary for moving homes. Love everything she did and would definitely recommend her to all my friends and piers.

Experiencia fantástica: Yvonne is the greatest!

Experiencia fantástica: Yvonne is Amazing

Experiencia fantástica: Yvonne is the best!

Experiencia fantástica: Yvonne is incredibly knowledgeable, professional, and genuinely cares about her clients. She made the process feel easy and was always there to answer questions and offer guidance. I highly recommend her to anyone looking for a realtor they can truly trust!

Experiencia fantástica: I highly recommend Ken & his team. They are professional with attention to detail.

Experiencia fantástica: Ken was very professional and helpful 10/10 service

Experiencia fantástica: Ken and the team did a great job I would highly recommend them to do another service for me!

Experiencia fantástica: Ken did a great job getting my rental filled!

Experiencia fantástica: Ken is sooo awesome! So professional and extremely helpful! 10/10!!! Thanks Ken!

Experiencia fantástica: Yvonne has been very helpful.

Experiencia fantástica: Ken is an excellent communicator. Very well spoken and outgoing. All around great guy.

Experiencia fantástica: Yvonne Mriz was the best!she is very professional and answered all our questions. She is very knowledgeable with the area. Would definitely recommend to others.

Experiencia fantástica: Great job!!!

Experiencia fantástica: I've known Yvonne Mroz for several years and have always been impressed with her. She is one of those people who is always professional wherever she goes. Even outside of work she’s respectful, and genuinely helpful. Those qualities say a lot about her character. She’s someone you can count on. Highly recommended!!

Experiencia fantástica: Yvonne, it was a pleasure working with you. I'll definitely be referring my friends and family to you.

Experiencia fantástica: Yvonne Mroz is Ahhhhmazing!!! So helpful and professional. I definitely recommend her and will refer anyone I know who needs her services to her.

Experiencia fantástica: Yvonne was very helpful

Experiencia fantástica: Yvonne has a been a great help.

Experiencia fantástica: Yvonne was awesomr!!!

Experiencia fantástica: Yvonne was very helpful and knowledgeable on our dealings... Highly recommend....

Experiencia fantástica: Yvonne was beyond helpful! She’s amazing!

Experiencia fantástica: Yvonne is very helpfull.

Experiencia fantástica: Propel Property Mgmt is a wonderful company. . Yvonne was extremely helpful . She was patient and very knowledgeable. Would recommend her.

Experiencia fantástica: I’ve referred several clients to this company and they’ve done a really solid job every time. One thing that stands out is how smoothly they handle the transition from a previous property management company into their system. Good communication, organized process, and they stay on top of things. It gives me confidence referring clients over knowing they’ll be taken care of.

Experiencia fantástica: Helped me out tremendously and really made it feel less scary to buy a house. Will definitely be recommending her and or coming back to find a house.

Experiencia fantástica: Yvonne has been one of the best realtors I have worked with she goes above and beyond to make my vision come true. So honest and not pushy at all! I would honestly highly recommend her.

Experiencia fantástica: Yvonne is awesome and is very helpful. Did a fantastic job!

Experiencia fantástica: Amazing. Truly. Works really hard to make sure we get what we need. Thanks!!

Experiencia fantástica: Yvonne Mroz was a pleasure to work with. Very professional and helpful!

Experiencia fantástica: I was very kind, enthusiastic and fun person to work with.

Experiencia fantástica: Pays attention to detail, listens to your needs, always caring about the client and the client's needs

Experiencia fantástica: They are the best and very helpful!!

Experiencia fantástica: Everyone I spoke to was very kind! Very helpful, would call for help again!

Experiencia fantástica: Propel is amazing thanks Bryan for all your hard work and help!

Experiencia fantástica: Hy I experienced his management and service all are best he very satisfied to his service

Experiencia fantástica: Had a great experience working with Ken. He was professional, helpful, and always quick to respond to any questions or concerns. The whole process was smooth and stress-free thanks to his support. Highly recommend this property company and especially Ken for his excellent service!

Experiencia fantástica: Excellent company very professional very happy i hired them Ken knows his stuff no regrets and i really recommend them !

Experiencia fantástica: Ken’s expertise was above par. Followed through on expectations. Highly recommend.

Experiencia fantástica: Ked, Was amazing at renting the property. Very attentive.

Experiencia fantástica: Amazing service, highly recommended!

Experiencia fantástica: Great company! One call and repairs were completed quickly with no issues! I highly recommend Propel Property Management.

Experiencia fantástica: I was in need of a rental property for me and my husband and Ken was just amazing. He showed me a couple different places until we found the best fit for us and he just knew the exact kind of places we were looking for. I would highly recommend his services to any friends or family

Experiencia fantástica: Very sweet, knowledgeable, pleasure to have and interact.

Experiencia fantástica: Yvonne was AMAZING AND SO HELPFUL! I'd recommend her to my entire family if they were interested in buying or selling a home! Thanks Yvonne!

Experiencia fantástica: Ken did a great job! Highly recommended for property management

Experiencia fantástica: Ken is the absolute best. 100% satisfaction!!!! Fabulous!!!

Experiencia fantástica: Polite/respectful encounter with owner Kenneth Jenkins. Professional services provided, with honest and open communication throughout the process. Excellent experience with a great value.

Experiencia fantástica: Ken is a hands on with his business. He’s extremely attentive and made me feel comfortable with working with him. 100% recommend doing business with him.

Experiencia fantástica: Highly recommend dealing with this company

Experiencia fantástica: I worked with Ken and he couldn't have been better. He was very responsive to all my questions in a timely manner and made the process very easy.

Experiencia fantástica: I’ve received prompt responses to my inquiries from polite and professional representatives.

Experiencia fantástica: Great experience overall! The staff was friendly, professional, and quick to respond whenever I needed assistance. The process was smooth, and I appreciated how well everything was handled.

Experiencia fantástica: I’ve had Integrated Property Services managing my rentals for the past three years. They have been great at keeping me updated and best of all, my properties have stayed fully rented the entire time. I highly recommend them.

Experiencia negativa: Very unprofessional company.

Experiencia fantástica: I could have not of gotten a better host! Ann’s personality is so welcoming, understanding and concerning! The process was very smooth, both properties were nice, clean and very welcoming as you walk through the door! I would definitely recommend them as a resourceful and the settings are suitable for long term stay as your home!

Experiencia negativa: Propel property Management is unprofessional. Every other month my heat and hot water goes out. The problem never seems to be resolved. I've lived here 20 years I never had a problem until propel brought the property. It has gone downhill since then. My maintenance concerns are never corrected or looked into. I'm thinking about moving or putting my rent into escrow. Until things get fixed properly. I would avoid this company at all cost!!

Experiencia positiva: I live in one of their properties currently! I work with Carrie whenever I have any property maintenance issues she's thorough. She's quick and easy to communicate with and she's really wonderful to work with. I really enjoy living at my property.

Experiencia fantástica: My recent experience with this company (especially Mary) was an overall positive one. I understand their position in my situation but they worked with me and that was much appreciated. A little time and patience goes a long way. Thank you Propel.

Experiencia fantástica: Overall a great experience. Anne was great to work with and made the move in process very easy. Carrie and Rob have been very friendly and responsive to maintenance requests. Five stars!

Experiencia fantástica: Currently living at one of their properties and I had a couple of issues and needed maintenance. I talked to Terri and she did an amazing job at working around my schedule and answering all my questions. She’s super friendly and nice and always willing to help! Love her service!!!!

Experiencia fantástica: Anne Jacobs was very thorough helping me with my housing. Very pleasant to work with.

Experiencia fantástica: Mary Bryant is always so kind and helpful!

Experiencia fantástica: Excellent customer service. Mary was very nice and helpful.

Experiencia fantástica: Jazmin is the best. She works with you, is great at communicating with you, and is very professional. She did her best to respond for any questions or concerns.

Experiencia fantástica: Very professional and helpful. She answered all my questions.

Experiencia fantástica: Jazmin was very helpful & her communication was on point. She seemed to be very informative & professional.

Experiencia fantástica: Propel is great to work with. Katie has been so helpful assisting me with financial reports for my property. :)

Experiencia fantástica: Carrie, the maintenance supervisor, is the best! I submitted a request for repair during the evening and by 8:15am she called me back. I thought I did a good DIY repair & said services weren’t needed. Next day, I had to resubmit because clearly I didn’t remedy anything. She called me in 20 mins & had a tech to my house in 45 mins! He fixed everything back to working conditions within no time. Great service all around