Biggs Property Management
Building Community
Headquartered in Decatur, Indiana, Biggs Property Management (BPM) has specialized in all facets of multifamily housing since 1970, including real estate investment, subdivision development, and apartment development and management throughout Indiana, Michigan, and Ohio. Today, the Company continues its dedication of excelling in the management of conventional, Rural Development (Section 515), HUD (Section 8), and Tax Credit (Section 42) properties. BPM also has experience managing properties operating simultaneously under multiple government programs, including properties that incorporate the Tax Credit and HOME programs. BPM offers a full array of property management services that are tailored to our clients’ individual needs to maximize the value of real estate assets and to meet specific investment goals.
As a managing agent, the Company provides expertise in finance, accounting, management, marketing and maintenance with cost saving results and higher occupancy returns. Biggs Property Management handles the investment of real estate, subdivision developments and apartment projects throughout Indiana, Michigan and Ohio while specializing in small rural communities.
As a managing agent, the Company provides expertise in finance, accounting, management, marketing and maintenance with cost saving results and higher occupancy returns. Biggs Property Management handles the investment of real estate, subdivision developments and apartment projects throughout Indiana, Michigan and Ohio while specializing in small rural communities.
For over 35 years Biggs Property Management has been a leading authority on rental property management of specialized housing including conventional housing, Rural Development, HUD, Tax Credit and Section 8 communities.
For over 35 years Biggs Property Management has been a leading authority on rental property management of specialized housing including conventional housing, Rural Development, HUD, Tax Credit and Section 8 communities.
Horario de apertura
- Domingo: (closed)
- Lunes: 8h-17h
- Martes: 8h-17h
- Miércoles: 8h-17h
- Jueves: 8h-17h
- Viernes: 8h-17h
- Sábado: (closed)
Biggs Property Management: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
3,0 de 5 sobre 34 opiniones
Experiencia negativa: 2n street loft application. They encourage you to apply but to give them the NON REFUNDABLE fee to apply, but then put you on a waiting list (for many months) and don’t really bother to tell you it’s that long (I waited in a hotel for weeks ) and then many many months later they ask you if you still want to be on the waiting list. It seems to be a good way to take money but then never see the light of day. $50 wasted and time wasted as well..
Steven - thanks for your review. We strive for more than one star and if you'd like to provide additional feedback pertaining to your experience, please e-mail us at: [email protected]
Experiencia negativa: I have been trying to get in contract with anybody for years. Nobody returns my calls or emails or anything. They always say they have open units but never can get anybody to reach back out.
Thank you for your feedback. We’re sorry to hear you’ve had trouble reaching us. While our team may occasionally miss calls due to assisting in-person appointments, we always strive to return voicemails promptly and respond to emails in a timely manner.
To help us look into this further, could you please confirm the contact information you used? You’re also welcome to reach out directly to [email protected] with any details, and we’ll make sure someone follows up with you as soon as possible.
We appreciate your patience and the opportunity to improve your experience
Experiencia negativa: Very disappointed with Biggs Property. I went in the office beginning of July and spoke with Angela she was nice answered all my questions. I took the application returned with ALL paperwork that was needed. A week later received a letter from Mackenzie saying I needed another reference and my police report. I called Angela and s/w her and she confirmed everything was turned in. Now almost a month and half later still no letter if approved or not. Called Fort Wayne office 2x s/ w Angela she acted like I was bothering her cause I'm checking on my app. Called Decatur office the receptionist really didn't want to answer any questions. Why be for the community when news and everyone is around but rude and don't care in private. This is ridiculous? I basically wasted my time and money!
We lament the experience you had with our team - It sounds like the process was not fully explained. We will continue to improve. Thank you.
Experiencia fantástica: They are incredible. They actually give you a chance to have a place to live. Amazing people and business. Hannah is my favorite,she's truly amazing n so sweet. She's truly incredible.
Brittany - We are incredibly grateful you took the time to provide this stellar feedback. You made our day. Thanks.
Experiencia negativa: I expected a “peaceful” community. It’s anything but. Residents do as they please. There’s a basketball goal, for kids here. My neighbor runs a daycare out of her apartment with at least eight kids running around. The website, sign & application says it’s a senior place. It’s not. I complained several times to have nothing done. I live in the Pekin, In. property
Thank you for your feedback. We regret to hear about your dissatisfaction despite our efforts to address your concerns.
To clarify, the term "senior" applies to individuals aged 62 and older or those with disabilities, regardless of age. We have not found evidence to support the claim of a daycare being operated on the property. Additionally, we cannot restrict visitors as long as they are respectful and comply with all laws and lease terms, which we have found to be the case.
As previously mentioned, please continue to communicate with your property manager to document any incidents. This will allow us to follow up and take appropriate action as needed.
Thank you for your understanding.
Experiencia positiva: Live there
Thanks for taking the time to review. We'd love to hear from you and your experience. [email protected]
Experiencia negativa: No maintenance man for a long time. Property manager does not stick to posted schedule. I have 4 work orders in with NO response except wait until the rehab. I stand in an inch deep of waste water when showering. Nobody came and cleaned the carpet when the bathroom flooded 3 days in a row. And this supposed rehab keeps getting postponed. If a leak isn't taken care of it WILL get worse. Doesn't take a rocket scientist
Diana - We hope you are enjoying the renovations. Thanks for taking some time to provide feedback.
Experiencia fantástica: Live in village green apartments such a nice place to live it's my favorite place I've ever lived in and my manager is the best thank you all for my home.
Our team is so appreciative for your kind words, Virginia. Thank you.
Experiencia negativa: No answer none at my complex which I have left 3 messages and 1 in Decatur. I understand closed for the holidays but it should have been posted like it use to be or a notice in our doors. Our service is getting worse than better.
Hello Nanette. We understand the frustration and the holidays do make it especially challenging. Can you send us an email to [email protected] with reason for your call and we will be happy to help.
Experiencia fantástica: Great service and beautiful apartments
Aw- thanks for making our day! We greatly appreciate you taking the time to review our services.
Experiencia fantástica: Nice place to rent from Thanks Biggs
We appreciate hearing that, Tamera. Thanks for making our day.
Experiencia negativa: Nobody ever seems like they are working. Can't find out about any information really. If you leave a message you aren't getting a call back.
Jilliann - Feel free to send an e-mail to [email protected] if you are unable to reach us via phone.
Experiencia negativa: They DO NOT reply to email & voicemail. They don’t answer their phones. Avoid
Chad- we are sorry we missed you. It’s not intentional, promise!
Experiencia positiva: It was next door not sure
Carl- can you elaborate on your comment? Feel free to email us at [email protected]
Experiencia positiva: They want a piece of information from your birth until your death basically. I have asked to be on some waiting lists and so far have no response whatsoever from any of the places
Shari, we appreciate your review and feedback. Affordable housing applications do require substantially more documentation and not everyone is prepared for that. All documents submitted are used to verify eligibility for subsidized housing. Thank you for your patience.
Experiencia negativa: Don't know much about it
Hi William - We are bummed to see such a low star review. Based on your comments, you don't know much about us which leaves us to wonder - What criteria did you use to place the review?
Experiencia negativa: They Gave me the run around. They put me on a list. 3 months later I am on top. I looked at an apartment on Monday, the appliances were broken and dirty, but I was desperate. Tuesday handed in the paperwork, by Friday i was booted out because someone made less per month than me. A month later, and I still haven't gotten a call. They don't answer their phone unless you harass them. They won't tell you where you are on the list. And that was only a few of the problems. They are a joke. UPDATE: After review i did get a call from their office. They offered me a duplex, so I said i would take it. Then the extra run around, again. I filled out 2 sets of paperwork the first time. Now this time I have to fill out the original app again. I have another set of papers to fill out. They need a copy of driver's license, ask a lot of personal questions. I couldn't do it. I stopped. I moved out of town. I went to another apartment that is based on income. I had a lot of paperwork, but nothing compared to what biggs puts you through.
Karan - Thanks for taking the time to provide some feedback. I want to assure you that our leadership team is looking into this to find out more about your experience. If you are willing to share additional details, please send us an e-mail at [email protected]. Thank you.
Experiencia negativa: The maintenance men don’t get paid enough so the do shorty jobs.
Thank you for your feedback but we feel our wages are competitive. Many of our staff has been with us for years and have had fulfilling careers.
Experiencia positiva: I’ve been here about 4 years. We’ve been through 5 or 6 property managers. They all have had different office hours. Only one of them was consistent in replying to concerns.in the past 2 years it had gotten much much worse. The don’t reply to voicemails or written work orders. Recently, I put in a work order 3 months ago. I’ve only had 2 of the items addressed. I’ve been told repeatedly by management that it’s because of Covid. If I had somewhere else to do I think I would go. A couple of days after I wrote this review maintenance showed up did you some of the other work that was on the original work order. Imagine my surprise. Larry did a great job. I’m happy he was around to do it. Still finding fault with management though. Changing my original rating from a 1 to a 3.
Hi Glenda. We appreciate your honest feedback. We'll do our best to reply with the same candor. As much as we try to limit changes for our residents, some things are out of our control - like the labor market. We don't want to put everything on COVID, but as you are aware, we pulled back to only essential service requests for the safety of our residents and staff alike. We are working towards establishing some normalcy to our response times, but we are limited, and we apologize for how that may be impacting you. We do appreciate your residency and will reach out to follow up on any pending requests. Thanks again for your honesty.
Experiencia negativa: I called multiple times, left a voicemail. Never heard back once. Then the house I wanted to apply for but had to send a request to even apply for is now taken. Poor at communicating
Hello Kelsey. We've been able to communicate with you via Facebook when you messaged and are receptive to your feedback. Thank you.
Experiencia negativa: I lived in the 2nd Street Artists Lofts. They went through three property managers in the span of a year. None of which addressed the maintenance concerns of myself and my neighbors. The walls are paper thin. They do inspections on a whim. They were supposed to do inspections on May 4, per their notice, and they did them on the 3rd of May and told tenants that they had no choice but to allow them access. The gallery on the first floor that was supposed to be a perk included in our “Artist Loft” experience now charges us a 25% fee for any work sold on that gallery. That was thrust upon us after signing a lease. There is an extensive list of shortcomings and outright problems with this place. This seems to be the standard operating procedures for Biggs.
Thank you for taking some time to review our services. Unfortunately, we have no way of verifying the legitimacy of your profile or residency at the 2nd St. Lofts. If you'd like to provide additional feedback to help us address any of the items in your review, we'd be happy to chat with you. Please send an e-mail to [email protected]
Experiencia negativa: I moved here to RIVERGREEN APTS IN HUNTINGTON INDIANA almost 2 yrs ago from Florida and it was being run fairly well..at first and now weve been WITHOUT a property manager for months...nobody shovels our sidewalks except my kind neighbor man...i am totally disabled and dont appreciate that these things are overlooked...i am a good tenant who pays my rent every month on time and i would NOT RECOMMEND THIS PLACE...In Florida we had a pro perty manager on the ball and a good maintenance man who saw that everything was taken care of...out of 5 stars here?? I give them a 2...sad but true!!
Hi Sally. I'm sorry to hear we aren't living up to your expectations. We do appreciate the feedback because it will help us improve. We are working to find a qualified candidate for an onsite Manager and feel confident this will improve matters significantly. We appreciate your patience as we work through this staffing shortage but please continue to communicate with the Regional Manager. She will help ensure your concerns are being addressed. The amount of snowfall we just received is overwhelming staff and subcontractors but we will be working to clear pathways. Thanks for taking some time to speak with me today about this matter. -Gus-
Experiencia fantástica: A great place for the elderly people to get around and to live
Laura- we appreciate your kind comments so much! Thanks for taking the time. It means a lot.
Experiencia negativa: The fact the Janelle (runs Village Green 2) can threaten to evict a 60+ year old man over lack of paperwork understanding is absolutely absurd. If you have a loved one who needs help with all paperwork and documents I do not suggest they live in Village Green 2.
Hi Krystal. We’d like to know more about your experience. Can you please email us at [email protected]?
Experiencia fantástica: Great place
Thanks for making our day Cloyce. We appreciate the great review.
Experiencia fantástica: Thank you Karen coffee in Ft Wayne, thank you for helping me keep my dream alive.....
Denita, she'll be so thrilled to see your feedback. Thanks for taking some time & best of luck on your journey towards owning a home.
Experiencia fantástica: It is a nice Place to live if you need a Home come out and see.
Thank you for leaving a review Paul, we greatly appreciate it. If you'd like to provide any feedback on how we can turn a 4 star into a 5 star experience, feel free to e-mail [email protected]. Thank you.
Experiencia positiva: They are ok!
Hi David. Thanks for taking some time to provide us with a rating. If you'd like to provide any additional feedback on your experience with us that could help turn a 3-star to a 5-star please send an e-mail to [email protected]. Thank you.
Experiencia fantástica: I went in and spoke with Jody she was so amazing and beautiful!!! She went above and beyond her job to take the time and help me with my application and way very sympathetic and empathetic to my situation!!! Now I can only hope and pray that I get in
Thanks for taking the time to provide us feedback. We love hearing that our team members go above and beyond and we’ll make sure to relay your kind words to Jody!
Experiencia fantástica: The staff here goes above and beyond normal business practices to make their clients feel important and feel welcome. They seriously care about their clients and their properties and I personally think that if more businesses conducted themselves in such a way, they'd increase their revenue AND make the world a better place. Thank you Tracey and Becky, for helping me get my own place again, and for caring about your clients! THIS is a shining example of good business practices!!! Best regards, Tennessee.
Thanks so much for your kind words. You've made our Monday that much better.
Experiencia fantástica: It's a good place to live
Thanks for the amazing review Ruth. We appreciate you.
Experiencia fantástica: Great apartment community and rental management affordable apartment living and my rent based on income. I've lived at Village Green Apts over 10 years and have been very happy with my home.
Chris, you are the best. Thanks for such a positive rating. We appreciate you.
Experiencia fantástica: Friendly...affordable...safe....understanding....good people. Well kept housing. Energy efficient. Community Centers and laundry facilities in some locations. Washers and dryers in others. Lawn well kept. Many are convenient to town. To those that qualify there is rental assistance and they will work with long term renters til they own their own property. Well worth the wait of getting in.
Jeania,
Thank you for taking the time to review our services. We really appreciate you.
Experiencia positiva: Friendly staff
We value your feedback, thank you.
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