The Property Place LLC

Experiencia fantástica: Well maintained and friendly

Experiencia negativa: ***UPDATE*** I made this review over the weekend. The following Monday I received a nice email back from Property Place. They apologized for how communication has been handled and explained themselves. It was explained to me how the best way is to go about putting in maintenance requests. I also received documents I had been requesting as well. On top of all of this I got a text to schedule pest control and repairs as well for the next day. I am upping my review from a 1 Star to 2 for now. If things continue to improve I will up it again. I appreciate their effort in my frustrations. DO NOT RENT FROM HERE Since moving in back in January I have had nothing but issues with this place. From them allowing the downstairs tenant to be plugged into my unit because they’re electric turned off, to not getting issues fixed, and absolutely refusing to return any emails or texts on issues and only calling so there is no trace of what they say back to me. To having to look at a trashed property way longer than I should have. When I moved in, I discovered in a back shared stairwell that my downstairs neighbor had an extension cord running from inside their unit to a plug-in attached to my units electric. I immediately let Property Place know about this via phone call and expressed my concerns about how I did not want to come to my new home up in flames due to an overloaded circuit. I also asked them to please speak to that tenant and get that unplugged because I did not want to cause issues and risk retaliation from the tenant if I unplugged it. I was told by Property Place to “touch the cord and see if it’s hot. If it is that means it’s overloaded.” And that they would find a way to approach her about the issue. Well they clearly didn’t then charged me a crazy light bill a month later and now absolutely refuse to provide proof of the light bill and give me credit and saying that I should have just unplugged it. Next I have sent 6 total emails now on issues of things broken in my apartment since the day I moved in. Not a single one has been addressed and never have I received an email response. The downstairs neighbor left the front porch and side of the house absolutely trashed. I was told this would be cleaned up in a timely manner. She was evicted in the first week of February (I have followed the court case on MyCase) and until I finally threatened to call the city this week, the next day a dumpster finally showed up. But only one dumpster load has been done and now even more stuff is sitting in the yard making it embarrassing to pull into my own driveway. The messy downstairs unit has also caused my unit to have a mouse problem. This was also mentioned to Property Place. I have put out tons of mouse poison and traps and even used other remedies for the issue. Their response? To call me last minute and want in my unit on a Friday evening after 5:00 to get in and treat for them. I received the call at 4:45 as I’m on my way to one of my three jobs. They will say they tried calling before, but I have that voicemail from the day prior and nothing about pest control is mentioned in it. I also responded to that voicemail via email stating that’s how I wanted communication done (email), and they never answered me. So I finally return their call Friday evening and after being refused the light bill once again and also being told I should have just unplugged the downstairs neighbor I became even more uneasy with them and said they must schedule a time with me to come do pest control when I can be at home. Though, was that offered to be done? Nope! In this call I also confronted them about ignoring my emails and how they must have something to hide since they won’t communicate in writing. I was told “We don’t do a lot of emails here.” WHAT!? What business doesn’t do emails!? Yet they gave me two emails to communicate with them the day I signed my lease! They could communicate in writing through all that, but won’t when it comes to issues so there is no track record of what they say. All in all, DO NOT RENT THROUGH PROPERTY PLACE, LLC.

Experiencia negativa: Unreliable, they don’t care about their properties or tenants.

Experiencia negativa: I’d give zero if I could. They never call proper places to fix things, always just EVENTUALLY send one of their maintenance men to put a bandaid on the issue. I rented a house from them that had electrical issues that they never fixed, never called an electrician. Just kept changing the one outlet they kept making the entire kitchen go without power and ruin all my food in the fridge. If I called about it they would tell me to move my fridge into the middle of the floor and use an extension cord to plug the refrigerator into the dining room until they could come change outlet again. No matter what the issue would be they would say that’s on the tenant and not their responsibility, so be prepared for that. And they let the ceiling collapse after the AC started leaking in the crawl space, I sent videos and left voicemails and called many times and texted. One maintenance man told me if it collapsed he “would just replace it tomorrow, because it’s not that big a deal and he’s about to eat dinner “. . They then let the house be without AC for several days and said it was fine to move back in after I took my children elsewhere before it collapsed and it was 90 degrees in the house and there was insulation everywhere, that he only barely swept up with a basic broom. I had cameras in my house and it recorded him having a legit fit inside the house about having the clean it up. They have the house about to be for rent again and they didn’t fix anything. Its a hazard and not upto code at all. If you text them any concerns they just “LOL” you and talk to you like your dumb and I was told to clean mold with dawn dish soap. Don’t EVER RENT FROM THEM!!!

Experiencia fantástica: I just want to take a moment to rave about my landlord—truly one of the best I’ve ever had. From day one, they’ve been responsive, professional, and genuinely caring. Any maintenance issues are addressed quickly and thoroughly, and the property is always well-kept and thoughtfully managed. It’s clear they care about the quality of life for their tenants, and that really sets them apart. Living here has been such a positive experience, and a big part of that is thanks to the way the property is run. I feel safe, valued, and heard—which isn’t something you can say about every place. Huge thanks for all that you do. It doesn’t go unnoticed, and I’m incredibly grateful!

Experiencia negativa: Called several times throughout business day left several messages and still haven't responded to me

Experiencia negativa: Maintenance issues they fight with you to get anything fixed including the HEAT also while having a kid In the house too they don't act like they want to help at all

Experiencia fantástica: Fair prices for what you get. Especially if you want something that'll help you save a little money in your pocket

Experiencia fantástica: They have been good to me as a first time renter.

Experiencia negativa: DO NOT RENT FROM HERE THE ABSOLUTE WORST PLACE TO EVER RENT FROM!! 0/5 stars

Experiencia fantástica: I love renting from them!! We've had issues and both times they were there next morning and within minutes the 2nd time!! They're awesome to rent from! Highly recommend

Experiencia fantástica: Have always had a great experience renting from property place! Any problems I have had with the unit they have fixed immediately! Very quick to answer any messages or anything I need! Thanks!

Experiencia fantástica: Overall great experience.

Experiencia fantástica: The property place has been a great experience for me. The office has been super helpful and the property has been a nice place. We have had a couple of things that needed attention and between the office and the homeowner everything has addressed in a very timely manner. I would recommend using the property place if you are looking for a place to rent.

Experiencia negativa: I got kicked out of my home of ten years because they refused to provide me a receipt of payment and I refuse to let a crooked landlord put me in a position to steal from me. She wanted me to put my payment through a slot and hope for the best.

Experiencia negativa: The house is okay but the people that manage it never get back to you. I pay my rent on time and have called about mold and the property line. They don't want to call me back or answer the phone.

Experiencia fantástica: So great full for this place gave me a chance and I appreciate them

Experiencia negativa: Boyfriend and I rented our first apartment together and it was a small 1-bedroom, $495 a month apartment. Let me tell you EXACTLY why I would never recommend this place to anyone else. 1st off when we first moved in we noticed one of the outside window panels was broken. I told them about it(which they'll probably deny as they have done EVERYTHING else on here because they truly cannot own up to anything) and no one ever came to fix it. The next thing to go south was our stove. It barely worked and when we got a replacement THAT ONE barely worked as well. They didn't test it or anything before they left, they just plugged it in and left. FINALLY, the straw that broke the camels back, I found a bedbug on our couch months before we moved out, just one bedbug. We didn't have bedbugs before moving in so I was really shocked. I cleaned up a little more as our living room was already cleaned but after that discovery I cleaned up even more. I called a pest control person and they came by but saw no other bedbugs. Then, a friend, a couple of weeks after that was at our house and he was on the couch and seen a bedbug. My living room was clean then too. I called a pest control company and the guy came out. Turns out that guy's brother in law lived in the EXACT same apartment as me 2 years ago and also had a bedbug problem and moved out within two weeks. The property place was informed of this bedbug problem and they had someone come out to treat it. We cleaned up and put stuff away like we were told and that was that. A couple weeks later we were told they would be coming to do another treatment so again, we prepared everything, put things away and that was that. This past October we get a vacate notice saying that because we didn't "prepare" our apartment that we had to be out within 14 days. Well, I gave them a little piece of my mind about it and they said they would reconfirm with the pest people. They emailed me back a couple of days later and they said that pest control basically stuck by their decision but probably because I called pissed off we were given 30 days to vacate instead of 14. I told the property place how ridiculous this was and she proceeded to make the bedbug issue our fault by saying "It's not fair to the other tenants", in other words, it's our fault that we keep having these treatments because of an issue that we didn't cause. Oh and she also called the pest control guy I had called originally, a liar basically by saying they didn't have bed bugs 2 years ago....But seeing all these reviews of the same bedbug issue from even longer than 2 years ago, I can officially call bullcrap on that. These people do not care about their tenants or the conditions of these apartments they allow people to live in and have the nerve to call everyone on these reviews liars, basically, because what these former tenants are saying are not accurate. I mean come on, no business is that frickin perfect, every business has flaws but for them to sit here and shut down every single one of these negative reviews shows that this is the kind of business you do not want to be involved with because they don't know how to own up to anything because they need to protect whatever crappy reputation they have. -1000000/10 would not recommend. I wish I could give this place zero stars.

Experiencia fantástica: I have rented off this company for almost 5 years!!! They always take care of anything I need right away and I highly recommend them!

Experiencia negativa: Ok, first off if a property takes Section 8 Housing to assist with rent, they must be a HUD approved property. This means they must provide certain things. The property we were leasing was a Studio Apartment at $525 a month, all utilities included. But if you were going to use AC you would have to pay additional monthly fees. Ok, but the windows had no screens in them. You couldn't open them. When I asked about that, the Property Manager said the tenant could buy portable screens & place those. I said, it wasn't up to the tenant to buy screens for their building! How could they charge extra for an apartments utilities when they aren't making that apartment livable as listed? Then it was insisted Move-In not be delayed. But because of their hast appliances weren't property checked out. The refrigerator & stove didn't work. All food was last in the fridge. Slightly over a week a new fridge was then placed in the unit. Property Place's care for the pocket far exceeds their care for their tenants.

Experiencia negativa: When I went to look at rentals it was terrible. I would never recommend this place to anybody. What kills me is they have the nerve to do background checks. They need inspections be fore they rent these dumps out to people.

Experiencia fantástica: Love the people been renting over 10 years. No problems , thanks for the New Roof just awesome

Experiencia fantástica: Always been nice

Experiencia fantástica: Great propertys

Experiencia fantástica: Just have a question? Do you guys accept felons? I have a simple fraud charge that I shouldn't even have gotten. Can explain more but am needing a place ASAP. Getting ready to start 2 jobs making a little over $2000 a month. Would like to know also if you work on like payment plans for the deposit.

Experiencia fantástica: Very nice company to go through and they are so helpful with completing applications

Experiencia negativa: Disrespectful only let you see dumps, cramped, garages that have been cheaply turned in houses or apt at a out ragous price, even wanted me to rent a laundry room dump!

Experiencia positiva: They call you back pretty quick

Experiencia negativa: My daughter is being evicted and sued cause those people said she brought the bedbugs and roaches in. NO. She started complaining two days after she moved in....thats fine. There were bed bugs ten years ago when me and my husband lived there and they are still there. They don't want to take care of the problem. They just want to blame the problem on the tenants. Jessie Smith had them when she lived there. So hopefully there will be enough complaints that they will eventually shut them down. They may say she didn't keep the place clean but she tried. They should of gotten her a bigger place but they didn't care. They don't care about people. property place dont bother to respond back. You know you were in the wrong g but you will never admit it..I'll make sure when someone ask about renting off u that I will tell them to go thru someone else.

Experiencia fantástica: Hope and her staff at The Property Place are fantastic. They are very responsive and follow up promptly on service requests. Their work quality is top notch and reflects the pride they take in their work. Both tenants and owners would be very happy with the customer service and overall experience provided by The Property Place.

Experiencia positiva: Property place is a nice but kind of sort of mean here and there they need to respect people's privacy, I have had issues with them but just leaving thing everything alone for now I do live in one of their properties so at this point I'm just going to let things go but I just can't say I was tired of all the issues and yeah, I would recommend it if you're trying to find something quick to live in but not to live in for a long time because when my lease is up I'm leaving most likely

Experiencia negativa: We have had bed bugs since July. The never did anything about it till other people moving the building. They didn't do the heat treatment which is the only effective way to rid bed bugs. We have raccoons in the building since moving in April. Numerous calls have been made and nothing been done. They are very rude and unprofessional. I'm purposely gone all the time and still getting evicted over things that are made up. I wouldn't even recommend my worst enemy to rent from there. The building we are in is unliveable. It should be condemned.

Experiencia fantástica: The people are very nice I would recommend anybody to them that are trying to find a place . Dawn Barker

Experiencia fantástica: Awesome . People

Experiencia negativa: There are mice living in the walls and all types of bugs you can think this place should be condemned we are paying the 300 to get out of this piece of dump they won't fix anything are stove been out for at least a month and stuff falling apart on east taylor street i would not recommend this place for anyone not even my worst enemy

Experiencia fantástica: Great people

Experiencia positiva: Very nice & helpful.

Experiencia fantástica: Great

Experiencia fantástica: Great management company. Good selection and had an issue and maintenance solve my issue very quickly.

Experiencia negativa: They rent out subpar rentals for outrageous amounts of money. I checked out the unit I rented for about 30 minutes. When I moved in a few days after I noticed the carpets smelled like cigarettes, the windows had holes in them big enough for bugs to get through, the kitchen light was burnt out, and the smoke detector battery was dead, and I wasn't informed that the neighbors below me had a barking dog nonstop. I had to find that out later which was the last strike with me. I tried to make it feel like home but I couldn't. I'm still waiting on my security deposit back as well. 3 weeks later.

Experiencia negativa: Place was barely livable.. Rodents were living in the walls, fleas were untreatable and constantly increasing, the roof wasn't sealed and water cascaded down walls every rainfall.. The neighbors above used drugs and left trash out on their porch or down in a bin by my entrance an it overfilled and smelled up the area.. Sewer pipe backed up and all the waste from the apartments pooled down on basement floor. Delayed response and treatment allowed toxic fumes to seep through vents making everyone sick and killing daughters budgie. They expected money without handling the problems in a timely manner. THOROUGHLY SCREEN THE UNITS BEFORE BEING BURDENED BY THEM!!!!