SGI Property Management

Negative experience: As I am a renter, I still don't understand why I need to pay for them every month .Typically only owner pay. They don't do anything . Additionally they have NEVER came to the house in person AT ALL. I don't think they have never ever actually seen the house before move in and after move out . Only remote assistant. totally scam service

Fantastic experience: I have enjoyed working with this Company. Everyone has been nice and helpful

Fantastic experience: Becky was the person in charge of our account and she was very kind and helpful with everything we needed. The portal with SGI is easy to use for getting updates, making payments, and managing requests. Thanks for a great experience! I highly recommend your services to those that need help within the rental community.

Fantastic experience: The experiences with SGI have been outstanding. Amy my property manager always follows up. My experiences working with SGI have been seamless and I enjoy their professionalism.

Fantastic experience: SGI is outstanding to work with!

Fantastic experience: Becky was super helpful. Very quick to my needs and responds quite fast.

Fantastic experience: We love the company. We have been with them for past 5 years. Very quick to respond our agent is Amy and she is very sweet and easy to talk to!

Fantastic experience: I have been using SGI services for many years now and the experience is truly amazing. Becky has been amazing in serving the clients and SGI is one of the best in business firm.

Fantastic experience: 4 years now and my experience has been excellent!

Negative experience: This agency is the worse with communication. We drove 5hrs, were able to view the property as it was self-guided and everything was automated. However, we were NOT able to reach anyone on the phone nor in person to submit an application. Left numerous voice messages. NO response! Links did not lead to an application. The house was actually no longer available, yet, it was available for touring. It is one of most disorganized property management. I am glad we did NOT do business with them. Dodged a bullet!

Fantastic experience: Professional, diligent and effective. Efficient and timely. Highly recommend.

Negative experience: The main reason we chose not to renew our lease was our extremely unsatisfactory experience with SGI Management. In addition, the renewal fee was unreasonably high. Our experience has been a disaster since day one. While touring the property with our real estate agent, we saw cockroaches. We requested pest control, but management refused because one of their managers claimed they did not see any. It was only after I took photos of dead cockroaches that pest control was finally approved. There were also electrical issues, with tangled circuits that required an electrician to come and fix them. The A/C fan continuously ran, and management’s only response was to tell us to connect it to Wi-Fi and turn it off. Of course we tried troubleshooting. Eventually, an A/C technician had to come out and properly repair it. Whenever I submitted maintenance requests, management repeatedly warned that if the issue was determined to be our fault, we would have to pay for it. This created unnecessary stress, especially when these problems existed from the beginning and should have been addressed prior to move-in. Three months before our lease ended, management began aggressively contacting us about renewal — day and night — through texts and emails. Despite asking them to stop, the messages continued. We were still deciding whether to renew, yet all five members of my family were repeatedly contacted. It felt like harassment. Overall, our experience has been extremely disappointing, and I would not recommend SGI Management to anyone.

Fantastic experience: Excellent and professional service

Fantastic experience: All staffs and managers are very courteous, prompt and kind. Fast reply and quick process to reach out. Kyle, Ryan, Charity, I am very impressed for all of your approach and action.

Fantastic experience: Good service. Respond quickly.

Fantastic experience: Great services, quick and prompt communication!

Fantastic experience: SGI is great. Working with Becky & Ryan is always smooth sailing. I never have to worry about anything & they handle issues, renewals, and leasing promptly with care. It's rare to find good property management these days, and SGI is one of the best I've worked with.

Negative experience: We worked with SGI for many months trying to rent out our condo in downtown Dallas. They AI generated our marketing that never looked very good, and we never got any interest generated. When our HOA rules changed, all of our marketing and contract was discontinued without so much as a phone call to explain why. Jessi Wyman was very unhelpful and slow to respond. I would recommend using another company as I found the people I worked with here to be rude and lazy.

Fantastic experience: Great responsiveness & customer service

Fantastic experience: Prompt, pleasant service!

Negative experience: I strongly believe this company is operating a scam. They have a single-family home listed for rent in Arlington, TX, on Zillow, and I can share the address if needed. The listing is active, features professional photos, and the automated system quickly prompts you to “request a tour” or apply online. Despite my suspicions, I called for more details, even though they insist on submitting applications online. After several attempts, a representative informed me that the property is “no longer available” while aggressively pushing for online applications and an application fee of around $50 plus $5. When I pressed for more information, the person I spoke with—who had a heavy accent and claimed to be from a call center—became evasive and abruptly hung up. This indicates that the property is NOT actually available, yet they continue to advertise it and collect application fees and social security numbers from unsuspecting renters. This follows a classic rental scam pattern: listing a real address that isn't genuinely for rent, harvesting applications and fees from countless hopeful applicants, and then either disappearing or claiming “someone else got it.” The representatives I spoke with seemed to be reading from scripts typical of an overseas call center. The process is highly automated until you pay; at that point, you're left to fend for yourself. Please do NOT pay their application fee. I've reported this listing to Zillow and plan to file complaints with the Texas Attorney General’s office and the FTC. I encourage others to do the same. This situation needs to be investigated.

Fantastic experience: What a very smooth and professional experience provided by SGI Property Management. Becky Delerme provided detailed steps and assistance with the housing process. Looking for a property was long and tiring, but we are grateful that the application process was clear-cut with no hiccups. Thank you so much, Becky and SGI. - Rashad and Danielle

Fantastic experience: It's peace of mind through SGI

Fantastic experience: My property manager is Becky and she has been excellent! She has given us advice on what opinions we had on renewing our lease after two years. She communicated wonderfully between us and the owners getting answers back in a timely manner. I would have to say SGI has been very helpful. We appreciate Becky taking the time she did & getting our lease taking care of for the next term.

Fantastic experience: I must say that my property manager is indeed easy to reach and communicate with. Easy to work with and very understanding. She makes you feel like a person and not just a tenant. Thank you Becky D for all you have done for me and my family!

Fantastic experience: Just moved in, and it’s been a wonderful and easy process! Would highly recommend, as they are super communicative and highly professional.

Fantastic experience: Becky is a very good Property manager and is very prompt in responding to situations and knowledgeable about the market. Definitely recommend SGI and its team for property management needs. Very satisfied with their work…

Positive experience: I have mostly lived in apartments so this is my first rental home as I need more space with a new addition to my family. It was a few things that I was expecting to be completed prior to move in such as cleaning and lawn care just initially of course which were not completed. Other than that everything has been good I have been able to reach property management as needed so far. Love the area and home. A few minor things need to be fixed in the home but other than that my husband and I are pleased. Will follow up once things are fixed for updated review if able.

Fantastic experience: It’s been a pleasure working with the SGI Property Management team for over 10 years. We highly recommend their services!

Fantastic experience: This is my second rental home and compared to the first agency I went through, this one was top tier. From communication and ease of moving in, I would recommend SGI to everyone

Fantastic experience: Hello, I am Siva Sankar, owner of one of the properties in Crowley, TX, and I wanted to take a moment to share my positive experience with SGI. From the beginning, the team has been professional, responsive, and attentive to my needs. The entire process was smooth and well-coordinated, and I truly appreciated the transparency and support throughout. I would especially like to recognize Jessi Wyman for her exceptional efforts and prompt communication. She consistently responded to all my questions and clarifications without delay or frustration, which made working with her a truly pleasant experience. What stood out most was Jessi’s proactive approach—she initiated the leasing process even before the previous tenant vacated. This not only saved valuable time but also helped minimize vacancy-related costs. Her deep understanding of the local market was evident, as she provided well-thought-out recommendations on the proposed rent, helping ensure competitive positioning. It has been a pleasure working with Jessi and the SGI team. I highly recommend your services to other property owners looking for professional and reliable property management. Thank you once again for the excellent support. Best regards, Siva Sankar

Negative experience: I would provide 0 starts if I could. If you are a home owner, DO NOT let SGI manage your property. We hired SGI as our property management company in August 2024. The tenant they eventually cleared passed their background check with income 6x our monthly rent. They paid the deposit and first month's rent, then never paid rent again. After doing research of my own with the help of a lawyer, we discovered that this tenant had 22 previous evictions on their record AND had filed for bankruptcy every single year since 2022. Somehow none of this mattered to SGI on the background check. We filed an eviction case in December 2024 and the tenant filed for bankruptcy AGAIN 3 days before our scheduled hearing. Since we paid for the complete package, SGI did cover most (not all) of the legal fees to evict the tenant. We finally got the tenant evicted after two months (meanwhile they were squatting in our house). After that, SGI advertised our property again and eventually found a tenant who could move in at the end of May 2025. That tenant pulled out the day before they were supposed to move in. That was my final straw and after that I cancelled our contract. Note that we have now had to pay both our own rent and mortgage for 7 months straight. This caused incredible financial hardship on my family. On top of that SGI really only responded when they absolutely had to. I had to prompt them multiple times throughout the legal proceedings to get any information about what was going on. Eventually I stopped communicating with SGI entirely and communicated with the law firm. I also had to hire my own lawyer to represent us throughout the proceedings to ensure that everything was going smoothly. Again, DO NOT hire SGI. They are a nightmare.

Fantastic experience: I have been working with SGI for about 7 years. They do a great job and always listen to us and respond quickly. Very happy with their service.

Fantastic experience: I had a great experience with SGI. Communication was clear, timely, and professional throughout the entire process. Every step was well-organized, making the overall experience smooth and hassle-free. I appreciate their efficiency and would definitely recommend their services.

Fantastic experience: Great Service from SGI and Becky

Fantastic experience: Service was excellent, my service manager Amy was quick to respond to all situations and super delighted with her service and support..

Fantastic experience: I would like to thank Mr. Ryan for his support over the last 18 months, while I was dealing with my hardship concerning rental property and the unprofessionalism by Coldwell Banker and such. Also, I would like to thank Ms. Charity Rothwell for her patience and support, dealing with my like of trust after my last horrifying experience. Thanks to all at SGI.

Negative experience: DO NOT use this management company to rent your home! First tenant they chose to rent our home did not pay the rent. SGI gave them the option to move out instead of evicting them and collecting the back pay owed to us as the owners. The second tenant they chose, left our home in horrible conditions quoting us “$17,000” to get it back to rental state. If you are a home owner I suggest you look for a different management company.

Fantastic experience: They respond promptly and always courteous. No issues.

Fantastic experience: [[ Review in 2025 ]] I have been leveraging the services of SGI Property Management for the past 4 years. They ensured complete peace of mind. We had tenants vacating this year January. I was a little concerned as the rental market is slow. However, in a month or so, we now have new tenants. Amy Smith took care of every aspect of the transition. No tension & feeling relieved as a house owner. Thanks to Amy & SGI. [[ Review from 2021 ]] I had to rent out my home in the middle of pandemic, especially in the slowest month of December. I am so glad that I decided to go with Ryan from SGI. He made it happen for me. He gave me great insights on what the tenants look for in a rented house. He is very professional. His expertise helped find a good tenant in a matter of just few weeks. They have also been taking of tenant needs on a timely manner. Feeling relieved as a house owner.

Fantastic experience: SGI demonstrates diligence and responsible. I'm particularly impressed with Becky's outstanding end-to-end project management and attention to detail - she's truly exceptional!

Fantastic experience: To not have to worry about your well being while going through huge vital transitions in life because you have a property management team who checks on you randomly and genuinely is TOP TIER! Your minor issues have been resolved with 0 hesitation. Thank you to everyone. Becky is phenomenal.5 of her is what every property management team needs!!

Fantastic experience: SGI is very professional and prompt with communication. It is comforting to know that they are managing the property.

Fantastic experience: I’ve had the pleasure of working with this SGI property management team for the last three years, and I couldn’t be more satisfied with their service. They consistently handle all work orders promptly and efficiently, and I’ve never had any issues. I’d like to extend a special thank you to Amy, who is always incredibly reachable and responsive. Her professionalism and attentiveness make everything run smoothly. Highly recommend their services!

Fantastic experience: Excellent Service

Fantastic experience: We have used SGI Property management for the last 3 years. They have helpful with any and all things needed in regards to our rental home. They communicate very well and if I have a question or problem they respond pretty quickly. I definitely recommend them as a property managers for your rentals. Amy Smith is awesome and is always in communication when in need.

Fantastic experience: With so many difficulties arising at once. I was searching for a rental home and was adamant about this home. No matter the major conflict with my previous landlord with a divorce brewing. Ms. Becky seemed as not only someone who is apart of a management company but seemed as a new found consultative manager. Can’t explain the amount of difficulty I faced. I really would recommend this management company. Move in smooth. She constantly communicates without questions left on the table. Thank you so much for helping me smooth out one solution of the many I’ll need to face in the future.

Fantastic experience: A good experience ms Amy Smith very kind... Thank you very much

Fantastic experience: They have been the best landlords I have experienced and Amy does rock :)

Fantastic experience: Everything was precise, well coordinated and seamless. Keep it up.

Fantastic experience: Whenever something needs attention to on the property, no matter small or big. They send someone immediately!

Negative experience: I am a current renter. SGI took over the property I've been renting a couple years ago. I've been in my home for 8 years. This company responds to service requests very quickly. Becky seemed decent when they first started managing. However, it seems every renewal it's a new fee they add. They charge a few hundred to renew the lease. They charge 200.00 to renew. They charge a 34.00 monthly admin fee. Now they charge a fee that's not even listed in the lease just because they can I guess. As a single healthcare worker with a disability and 3 children these added fees and the rude way in which they handle certain things I can't recommend this company. I hope others have better luck.

Negative experience: Amy, really should be a little nicer. Then, not good if you can never speak to anyone. Bad communication on the office part. Amy makes you feel like, she the way she is, because she can, we need her, so,.we just have to deal with it.

Fantastic experience: Renting from SGI was very simple and easy. Once we obtained the place if we had a problem they came right out to fix it or sent the right person to fix it. The property we rented was clean, spacious and very nice in a quiet neighborhood.

Negative experience: If I could give no stars I would! First, Amy Smith is not someone that ANYONE should want to work with. We have been in this house since 5/2022. This year in March, we received a notice for the yard. I contacted Amy and she told me that she would reach out to the homeowner so she can find out how to handle the dead trees in the front. We received another violation in May and I reached out again. I was told that she is still waiting to hear from the homeowner. Today we get over $150 in fees because of those violations, telling us to remove the trees and send a photo. We could have done that in March and be done with it but Amy let the fees pile up then hit us with a nonchalant answer like, well they are just responding back with this info. I understand but we should not be billed because we were waiting on your response as how to handle the trees. This is not our home to be pulling up trees! Signed a new lease and I cannot wait until it’s over. The homeowner also is horrible. We get stacked bills because someone is not doing their job. We STILL receive mail in the homeowners name and it appears to be important but the office says to do nothing with it.

Fantastic experience: SGI is the best, I love it..Iam so happy with the beautiful property iam renting with them , beautiful house, when I have a concern, or any questions they always reply me promptly..love it..Highly recommend , Thank you SGI

Fantastic experience: Very Satisfied with SGI property. They keep me posted on all the issues and always find quality tenant.

Positive experience: Ever since my family has moved into our home anytime we have an issue I contact SGI and let them know the issue I’m having and everything else gets taken care of I don’t have to worry about anything else

Negative experience: There's a house I've been interested in leasing in Rockwall, TX from this company. No one answers a phone, no one responds on Zillow, all I get are automated responses on how to go tour it. What's the point of touring it if I can't talk to anyone about leasing it? I'm not just going to blindly submit an application to a property management company who doesn't respond to anything. At this point I feel sorry for anyone who entrusts their property with these folks - good luck getting it rented!

Fantastic experience: SGI is truly a "set it and forget it" experience, complete peace of mind as they manage everything and only involve me when there is a major repair or consideration. This is the second property we've managed through SGI and I continue to be impressed with this service and how affordable it is, as well as the responsive and helpful representatives. There is absolutely no reason to manage a rental property on your own as long as this service is available, and so inexpensively.

Negative experience: Well, I really wanted to be objective here, so no emotions. * Administration fees are way too high. * application fees are a rip off. * some more fees if you are a pet owner. * Count on your deposit to be jacked, for any and all reasons. * they don't work with real estate agents, so those people are out of luck. I'm also a landlord, and I absolutely hate all the gouging, but unfortunately when your moving from another state and you are on a time crunch, you do what you have to. * it took five days for them to get a an A/C guy to the house in the middle of summer. When we told them that we are going to a hotel, they said" sleep in the living room, since you have A/C there" * We spent$700 on steam cleaning the carpet, provided a receipt, the carpet was cleaner than when we rented, and left a drier( didn't come with one)and a garage door key pad(bought and installed by us), and they still took another$575, for not trimming two hedges, changing an air filter, and "some areas needed more cleaning"!!! The house was dirty with pictures to prove it, but, whatever!! Bottom line: Stay away from this agency, they will siphon you of every dollar.

Fantastic experience: I contacted SGI in early 2019, looking for a company to help manage my rental property. It was my first rental and I was a little nervous. From start to finish this company has been amazing (Shout out to Amy!). I have worked with them for 5 years now. Your house...your investment...is important, and it's a person's largest asset. You can't just sit on hold in a call center queue, during a busy day, wondering who is going to pick up and help you with life changing issues. So, I'm glad SGI was always available to respond directly and with full transparency. Highly recommend!

Fantastic experience: Amy and SGI were amazing to work with. All my questions and issues were handled professionally and in great timing. Very informative through the whole process from start to finish, even on moving out. The whole process is well streamlined.

Negative experience: 100 % wouldn’t recommend. I rented from this company for two years. Delayed communication, with Amy saying “does the broken fence really affect or hurt you?” I’m sorry but if you needed rent money and I didn’t fix that for you would it hurt you? Also deep cleaned the house, shampooed carpets and still got charged for a 375 cleaning fee. Also many other charges for “trimming bushes” but were not trimmed nor landscaped before I moved in! Definitely very disappointed in this company as I kept the house extremely clean and paid rent on time each month.

Negative experience: Terrible Customer Service and No Security Deposit Refunds Avoid SGI Management at all costs! Their customer service is awful, and they refuse to refund security deposits. They are unresponsive, unhelpful, and lack professionalism. Save yourself the hassle and find a better property management company. We had the unfortunate experience of renting one of their properties in Collin County for one year, despite the property being extremely overpriced, we still decided to move forward with renting, during the approval process, we were made aware that we were charged additional deposit, and was not given a reason as to why we’re not quite a check in financial check out, pass with flying colors. They also charge a monthly admin fee of a percentage of your rent rate. This is the admin fee that is added to your rent every month which is completely ridiculous. You won’t know this until after you sign your lease agreement it’s in the final notes so watch out. Just when we thought the nightmare was coming to an end, we put a notice right on time to move out got the property clean carpet shampoo turn in all receipts as acts of keys in lockbox and even receive a confirmation email from Amy Smith that she will be refunding our security deposit and to send over a forward address fast for we are eight months later and we have not received one response from the company. We have reached out multiple times and now we are at the stage was more about the principal. We are currently getting ready to file a lawsuit for them to return at $3000 absolutely Ridiculous !!!!!!!

Negative experience: I need to get in contact with the owner, please let me know how can I get in contact with you. I have 3 properties with you and I am having some issues, that I would like to address with you.

Fantastic experience: going great , keeping me informed and up to date on material.

Negative experience: Terrible customer service!!!!!!!!!!

Negative experience: If I Could give zero stars I would, This property is a scam I wouldn't recommend renting or buying a home with them! Amy was the agent helping us not only did she wait till our move in date to request more money for the home after we send the funds and was waiting for the keys to move in...NEVER GOT TO MOVE IN BECAUSE SHE WON'T EXTRA FUNDS THAT WASN'T IN THE CONTRACT. SO AFTER THAT SHE "CLAIMED SHE WOULD SEND THE FUNDS BACK" HERE IT IS A MONTH LATER AN WE HAVENT GOTTEN ANYTHING. SO PLEASE DO BETTER RESEARCH THEN WHAT WE DID WHEN WORKING WITH THIS COMPANY.

Negative experience: I personally do not rent from this company. I have a coworker who does. Him and his family have been without AC for 9 day in this Texas heat. NINE DAYS!!!! It’s July 1 so I’m willing to bet it will be after July 4 before they get someone to his house. The should be ashamed for not fixing this.

Negative experience: My wife and I drove up to Fort Worth from Austin to do a self showing of a property we were very interested in applying for. It met all our requirements through the listing and the neighborhood (Foster Park) far exceeded our expectations. As we parked we just knew this would be the home we would live in. Upon punching the code into the lockbox and stepping through the front door we were met by hundreds of roaches. In every room, in the tubs, the cabinets, the closets, everywhere. I must reiterate, HUNDREDS of live, or dead roaches. Not to mention a leak in the bathroom. We tried to contact SGI to let them know about the situation but were met with an automated system. We wish we could speak to the owners because surely they would be livid to know that the company managing the property would allow it to be shown is such an awful disgusting state. I called SGI a second time days later and they said would reach out to the property manager to address our concerns and have yet to hear back. Such a shame because the house was perfect otherwise. If I owned and was going to be renting out a property I would be sure to choose a property management company that was accessible, competent, and cared about the properties they managed. SGI does not seem to possess those traits.

Fantastic experience: Love them, my house and the level of professionalism! Becky is amazing!

Negative experience: Can’t get in touch with a real person. Scheduling a showing seems bogus because the link requires a valid credit card number in order to schedule.

Fantastic experience: Ryan has been managing my property for almost a year now and has done an excellent job. Very good communication and a strong work ethic. He really cares about doing a good job which is rare these days unfortunately. Absolutely recommend!

Positive experience: I’m only giving 4 stars because we haven’t moved into our new home yet, but so far the customer service alone is great enough to get 4 stars! Fast responses, answers to all questions, & Becky has been great!

Positive experience: My property management company that is in Arizona yet runs properties here in Dallas remotely. Poses some issues as you can't speak with them face to face. Everything is email or text.

Fantastic experience: So far a great experience. I'm only in the application process of getting a renting..... BUT out of the several that I've gone through SGI answers the phone, the property managers are nice and polite and they also communicate very well. If you're looking for a property to rent I'd recommend checking them out!

Negative experience: Male customer service agent completely rude very disrespectful and unprofessional!!! And as a adult I’m completely disgusted that you find it ok to treat people like that.

Negative experience: Called to inquire about a home for lease. They wanted my credit card info to schedule a showing. When I asked why they needed that Josh said he didn't have time to deal with me and hung up. Probably why there were no applications. Rude and completely unprofessional.

Negative experience: Leasing agents are RUDE and would not answer basic questions about the property. Agent hung up in my face when I asked questions about maintenance requests for the home. DO NOT RENT FROM THESE PEOPLE.

Fantastic experience: Ryan and the team were very helpful with me throughout the entire process. I highly recommend SGI!!

Fantastic experience: SGI Property Management has always been responsive to maintenance requests and procedures. I am very happy with their professionalism and I would highly recommend their services.

Fantastic experience: These folks have been WONDERFUL to work with! They made the lease process so easy and trouble-free and took away all of the standard anxieties that come with with finding a home in a short time frame. Both Amy and Becky were always available and present and replied quickly to emails and calls. Even Josh was solid and stepped in for some of the initial correspondence. This Team is really on it. We would recommend then to anyone looking for a home.

Fantastic experience: I've had a great experience with SGI property management! Ryan and his team were professional, responsive and very pleasant to work with.

Fantastic experience: SGI has been managing our properties for the last few years, up to 10 at a time. They are great at keeping clear communication, collecting rent on time and keeping a very neat ledger about each individual property. You can trust them with handling the finances of your rental and getting repairs done in a timely manner. And they make themselves available and easy to reach. I love knowing exactly when the rent has been paid and that their accounting system is so smooth. They are and have been very kind and professional with us and the tenants in our homes. And their affordable management fee is the best. Thank you SGI!

Negative experience: Soooo since when did properties start charging a $750 holding fee thats non refundable. PLUS the security deposit. Times have changed because your security deposit use to be your holding fee... had to come up with a way outta this smh. Not saying its s scam but id rather not conduct all of my business online and never meet anyone or be charged a fee to meet with someone nor have to go to Walmart or other places to send money its just uncomfortable because all of the scams out here.

Negative experience: Company is a scam! Applied for a property, paid the $53 and submitted what was asked and as soon as we submitted pay stubs and ID picture, the listing for the house that we applied for was taken off right after. I know this because I was stalking the property on the website all day because i was really excited about this one property. Then we get an email the next day that the home owner went with another application. Well first of all, they should have a sign next to the house on the website when there is an application pending like on other rental websites! So now we are screwed $53 and now to find another home to apply for and spend more money because this company is a scam!

Negative experience: IF YOU ARE LOOKING TO RENT FROM THIS MANAGEMENT COMPANY. PLEASE READ. I had to give this management company one star, but would really given them zero or perhaps negative stars if it was possible. First the company does not accept standard realtor application. Probably, because they don’t want your realtor to be involved for a reason. My realtor told me be careful with this company but I thought, well the rent sounds reasonable. The rent was 1,525.00 + wait they add a 25% each month ($381.25) = 1906.25. Furthermore they want a pet administrative fee ( non refundable) of $25.00 per pet (basically a pet rent). And to make matters worse, before one can even read the lease agreement, they ask for a holding fee of (which is also non-refundable). On my case they asked for $762.50. Or they wouldn’t move forward with the lease agreement. Also after giving the money for the holding fee. One must sign the lease agreement within 48hrs or you forfeit your holding fee. That’s crazy! As I read before on one of the complains, someone from the company stated sample leases are provided by request before a hold deposit; believe me this a lie. I asked to read a blank lease agreement and they flat out said no. Huge read flag. It clear that this company is only working on behalf of the owners, but is out to get the tenants. I have excellent credit, a good job and read the fine print. I beg you not to conduct business with this company as a tenant, you will only be losing your money. If you're a owner then you’re fine; this company is 100% in your side. Hope this helps someone.

Fantastic experience: Professional in every aspect of the business... always considering the best interests for owner and tenant in all property management decisions.

Fantastic experience: Thank you Becky. I am so glad that we signed The lease with sgi. We will definitely Put out good words about your company.

Fantastic experience: Great company and very easy to work with!!

Fantastic experience: I have worked with SGI for 2 years. They manage my 5 rental houses and do an excellent job. SGI can provide complete management or I can perform some repairs myself. SGI personnel are very easy to work with and provide an interface to the renters which minimizes stress. This is the main reason I did not get into rentals many years ago. SGI is also very accessible by phone, text or emails. All financial information is available on their web site. SGI provides detailed tax information for my accountant. I am very happy with SGI Property Management. Steven Kramer

Fantastic experience: I am the customer of SGI Property management for more than two years. They are dependable, have very good team and system in place. I would recommend anyone who is thinking to offload property management to SGI.

Fantastic experience: Working With Ryan and Mike has been really great experience. Dallas is great place to put a property on the market for rental property. Becky Delerme does a great job with follow through with excellent customer service. I would highly recommend this company for property management.

Fantastic experience: Absolutely love SGI and their management team. I have had 20 properties with them now for several years. With SGI I never here a peep from the tenants that they have placed for me and most importantly they are always on top of the maintenance for my properties. Highly recommend. Thanks again guys for making owning properties stress free.

Fantastic experience: SGI Property Management is managing my own Investment Properties and my Realtor clients for over 18 months and I have a great experience and service.

Fantastic experience: The team at SGI has been great to work with. I have two properties that they've managed for over a year and I have no complaints. They keep me in the loop on repair work being done and for big repairs (over $300) they give me different options and do all the legwork of finding contractors, scheduling, paying, etc. I have and will continue to recommend them to anyone who is looking for a good property manager.

Negative experience: I wouldn’t wish this property Management Group on to my worst enemy! If you travel for work, I recommend you NOT sign a lease with this company. You may also want to ensure they had the property inspected by city prior to you moving in if you do decide to go with this Property Management Company. So now 6 months later , they are reporting the city repairs complete I hope this will give them the time to complete the repairs I have been requesting. Having multiple electrical outlets in the house that don’t work since they started these repairs and no intentions of fixing them during the 6 month repair process.

Fantastic experience: Had a recent transaction with Erik and it was great!

Negative experience: This company has 13 one star ratings at the better business bureau. They won't let you see the lease until after you pay a hold fee of half a month's rent.