Kettle & Oak - Property Management Company in Chicago
At Kettle & Oak, we don’t just manage properties — we manage expectations (yours and your tenants’), headaches (so you don’t get them), and rent (so you get it). We specialize in Section 8 rentals and affordable housing from Naperville to South Side Chicago, where experience, patience, and a no-nonsense attitude matter.
✔️ On-Time Rent Collection? Done.
✔️ Tenant Issues? Handled.
✔️ Maintenance Drama? Not on our watch.
✔️ City Inspections? Bring it on.
We cover all aspects of property management from leasing, property marketing, video tours, rent collection, service maintenance, evictions, paperwork filing, RTAs, cash-for-keys, violations management, receivership, inspections, scope of work, turnovers (make-readies), payments and more!
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 9h-18h
Photos of Kettle & Oak - Property Management Company in Chicago
Kettle & Oak - Property Management Company in Chicago: Reviews
1 month ago Fantastic experience: I’ve been working with Kettle & Oak for property management and they’ve been excellent. They handle Section 8 and affordable housing properties, which most management companies either avoid or do poorly — these guys actually know the compliance side and stay on top of it. Maintenance requests get handled fast, owner reporting is clear and consistent, and communication is responsive without me having to chase anyone. Professional operation from top to bottom. Highly recommend if you own rental property in the Chicago area.
1 month ago Fantastic experience: I booked my tickets and traveled to Chicago, USA after coming across their advertisement on YouTube. The entire experience exceeded my expectations. The customer service was outstanding, and I was given a comprehensive tour of properties across the city, personally guided by the founder, Mak. During my visit, I had the opportunity to meet the team, visit tenants, and inspect the condition of various properties firsthand. I spent two full days conducting a detailed survey, which left me highly satisfied with both the quality and transparency of their offerings. I would also like to acknowledge Abdul Rehman, a senior team member I initially met in Pakistan. He ensured my trip was smooth and well-organized. He thoroughly briefed me on the properties and financial details before my visit and remained in constant contact with me via WhatsApp throughout my journey, from Pakistan to Chicago and during my stay.
Haider didn’t just invest in Chicago real estate… he basically unlocked the “Behind the Scenes Director’s Cut” edition of Kettle & Oak.
Most people see listings. Haider saw the engine room.
From landing in Chicago to touring neighborhoods, meeting our team, inspecting properties, talking to tenants, and stress-testing the numbers for two straight days — he did what smart investors do: verify first, invest second. That level of diligence is exactly why successful investors win long-term.
At Kettle & Oak, we don’t believe in shiny PowerPoints and disappearing salespeople. We believe in boots on the ground, transparency, uncomfortable questions, real numbers, real properties, and real people managing them every single day.
Huge shoutout to Abdul Rehman for making sure the experience was seamless from Pakistan to Chicago — proof that great property management starts long before the keys are handed over.
And to future investors reading this:
If a company is afraid to show you tenants, neighborhoods, operations, maintenance processes, or the actual team running your investment… run. Fast.
We’ll do the opposite. We’ll hand you the flashlight. ️
Thank you, Haider, for trusting Kettle & Oak with your journey. Chicago may have deep-dish pizza… but now it also has one more serious investor in the game.
2 months ago Fantastic experience: Excellent very please with the costumer service thank you
Twist Blue — “excellent” and “very pleased”? That’s a double combo, we’ll take it.
Customer service is kind of our thing… like we take it personally if things aren’t smooth. Fast replies, no runaround, and actually doing what we said we’d do — wild concept, we know.
Appreciate the love — we’ll keep the service sharp and the drama at zero.
– Team Kettle & Oak
3 months ago Fantastic experience: Kettle and Oak have been outstanding. I’ve been working with them since 2024, and their professionalism has been outstanding. They are proactive, communicate promptly, and handle everything with impressive efficiency and care. Even though I have only one property with them, they consistently make me feel like a top priority. I couldn’t be happier with their management.
Brett — if property management had elections, this review just won us a landslide. ️
Around here, there’s no red states, blue states, or swing states — just one policy: the customer is #1. Always. No debates, no filibusters, no waiting on committees.
Proactive? That’s us passing bills before problems become headlines.
Fast communication? Think “breaking news” speed.
Execution? No gridlock — just results.
One property or a full portfolio, you get the same treatment: top priority, every time.
Appreciate the vote of confidence, Brett. We’ll keep earning it — term after term.
– Team Kettle & Oak
3 months ago Fantastic experience: They listen and understand what needs to be done and get it done
Schlanda — wait… so you’re saying we listened, understood, and actually did the thing? That’s the full trilogy right there.
In today’s world, that’s basically superhero behavior.
No over-talking, no disappearing acts, no “let me circle back” that never circles — just hear it, handle it, done.
Appreciate you calling it out — we’ll keep making “getting it done” look easy (even when it’s definitely not behind the scenes).
– Team Kettle & Oak
3 months ago Fantastic experience: The property manager Twin makes living at my residence worth it. Perfection is impossible to achieve but handling our issues for my house he's pretty close. Highly recommended to lease from this company!
Peter — this might be the first time someone admitted perfection doesn’t exist and still gave us this much love. We’ll take it.
Twain read this and is now walking around like he just got promoted to “Almost Perfect Manager of the Year.” We’re doing our best to keep him humble… but no promises.
Jokes aside, this is exactly what we aim for — not perfection, but fast, reliable, no-drama service when real-life stuff happens (because it always does).
Appreciate you trusting us with your home — and we’ll keep chasing that last 1% so you don’t have to.
– Team Kettle & Oak
3 months ago Fantastic experience: Good rental property
Shantel — a 5-star signal received loud and clear. ♂️
Our team has officially activated “Hero Mode”… capes on, phones charged, and ready to swoop in at the first sign of a leaky faucet or mysterious noise at 2am.
No promises on perfection (even superheroes have origin stories), but we do promise fast responses, zero drama, and a team that treats every issue like it’s a villain that needs defeating.
Appreciate you trusting Kettle & Oak — we’ll keep protecting your peace of mind, one service request at a time.
3 months ago Fantastic experience: The job was good and very professional
Flora — a 5-star review? Bibbidi-Bobbidi-Thank You. ✨
Our team is over here like a group of very responsible (and slightly sleep-deprived) Disney characters — showing up on time, fixing things before midnight, and trying not to turn maintenance requests into pumpkin situations.
No fairy godmother guarantees perfection, but we do believe in a little everyday magic: quick responses, smooth living, and problems disappearing faster than a glass slipper at midnight.
Thanks for letting Kettle & Oak be part of your story — we’ll keep the magic (and the maintenance) running strong.
3 months ago Fantastic experience: This company ranks very high when it comes to professionalism. They are kind and patient with their Clients and tenants. The Company works with all the Best contractors to make tenants life a quality life. So if you’re looking for a company to take the best care of your property, give Kettle and Oak a call
Walter — coming from a pest control legend, this review hits harder than a ninja kick.
If Kettle & Oak is the operation, then you’re basically our Michelangelo of pest control — showing up, handling business, and making the bad guys disappear (no pizza bribes required… yet).
We pride ourselves on keeping things clean, professional, and drama-free — but let’s be real, when it comes to pests, you’re the one doing the real superhero work behind the scenes.
Appreciate you being part of the squad and helping us keep properties in top shape. Tenants stay happy, properties stay protected… and the villains don’t stand a chance.
Cowabunga-level respect.
3 months ago Fantastic experience: Great company to work with Great response Great team of contractors very motivated and driven company to rent from
Thank you for your vote of confidence!
3 months ago Fantastic experience: I had a great experience working with this property management company. From start to finish, they were responsive, professional, and easy to communicate with. Any maintenance requests I submitted were handled quickly, and they kept me updated throughout the process.
SJ — this review just got approved by Professor X.
Around here, we like to think of our team as the X-Men of property management — different specialties, same mission: respond fast, fix things right, and keep everything running smoothly without turning it into a full-blown apocalypse.
Maintenance request? Wolverine-level speed.
Communication? Professor X telepathy (okay… mostly just really fast replies).
Coordination? Cyclops precision — minus the property damage.
Appreciate you recognizing the effort — we’ll keep using our “mutant powers” to make sure your experience stays smooth, responsive, and drama-free.
– Team Kettle & Oak (saving the day… one work order at a time)
3 months ago Fantastic experience: I have been working with kettle&Oak for a while now and it's been great!
Rob — working with you has been… how do we put this… Gotham-level essential.
If Kettle & Oak is trying to keep the city running smoothly, you’re out there like Batman — no spotlight, no fuss, just showing up, fixing what needs fixing, and disappearing before anyone even knows what happened.
“It’s been great” might be the most low-key way of describing years of solid work — but we know the truth: reliable vendors like you are the real reason things don’t turn into chaos.
Appreciate you being part of the crew. No cape required… but we wouldn’t be surprised if you had one.
3 months ago Fantastic experience: Kettle and Oak is a great company to work with been working with them for years.
Drew — “for years”?? At this point, you’re basically one of Andy’s toys… you’ve been here through every phase.
If Kettle & Oak is the toy box, you’re that one reliable character who always gets picked first — shows up, handles the mission, and somehow keeps everything from turning into a full Sid situation.
We’ve had our fair share of “this should be easy” jobs that turned into full-on adventures… and you’ve handled them like Buzz on a rescue mission: calm, focused, and slightly heroic.
A 5-star from you means a lot — because you’ve seen the behind-the-scenes, the plot twists, and the bloopers.
Appreciate you being part of the crew for all these “years.” To infinity… and more work orders.
4 months ago Fantastic experience: Kettle & Oak - a company that cares and is responsive to both the owners and tenants needs. I highly recommend!
Umme — your very first investment property and already dropping 5-star reviews? That’s a strong opening move.
We know that first deal hits different — equal parts excitement, “wait… what did I just sign up for?” and a whole lot of unknowns. Our job is to take that noise off your plate so you can actually enjoy being an owner.
Responsive, clear, no-drama — because when you’re building something for the first time, the last thing you need is confusion.
Appreciate you trusting us right out of the gate. You made a smart move — now we just make sure it keeps looking that way.
– Team Kettle & Oak
4 months ago Fantastic experience: Highly recommend for landlords looking for section 8 experts in the south side of Chicago. I recently purchased my first investment property and plan to buy several more. Kettle and Oak helped me throughout the buying process and is now managing my property. They took the time to get to know me and my investment goals, then helped me vet the property to ensure I made a good investment. I’m already working on acquiring a second and third property with them. They handle tenant requests, leasing, and maintenance issues quickly with little direction needed from me. I can remain hands-off day to day while still having good visibility into how my property is doing. Their management fees are competitive. They treat tenants well. They are very responsive and I feel like I am a huge customer of theirs even though I only own one property so far. If you are going to get into section 8, you have to work with experts like Kettle and Oak that know the local markets, Chicago Housing Authority, and other best practices. Highly recommend!
Raymond — you said “I’ll buy one property”… and immediately turned it into a trilogy. Sir, this is how empires accidentally start.
You came in doing due diligence… next thing we know, you’re like “yeah let’s run it back” before the first lease even finished printing.
Also — “I feel like a huge customer with one property”
That’s not a feeling… that’s policy. Around here, 1 door = 100 doors energy. Always.
We handle the tenants, the chaos, the “this wasn’t in the inspection report” surprises… so you can sit back like, “yep, just casually building a portfolio.”
Low direction needed from you? Exactly how we like it. You invest. We execute. Nobody loses sleep.
Appreciate you trusting us, Raymond. At this rate, we’re gonna need to start naming your properties like Fast & Furious sequels.
– Team Kettle & Oak
5 months ago Fantastic experience: This management company does a great job of keeping you informed about your property, is responsive and also flexible in the way they run their operations to meet your needs.
Ameer — thank you for the trust.
Keeping owners informed isn’t a bonus for us — it’s the standard. You should always know what’s happening at your property without having to chase updates. Being responsive and adaptable allows us to protect performance while still aligning with each owner’s goals.
For anyone considering working with us: clear communication, consistent execution, and accountability aren’t marketing lines here — they’re how we operate every day.
6 months ago Negative experience: Kettle & Oak is by far the worst leasing company I have ever dealt with. Their communication is extremely poor, and they hire unprofessional, unreliable handymen who lack both the knowledge and competence to complete repairs properly. You pay them to live in a safe, comfortable home, yet they show little to no care in maintaining their properties. I moved into my unit on November 1, and since then I’ve been dealing with an ongoing mouse infestation that they have continuously dragged their feet on addressing. The windows in my unit also need repairs, which I was explicitly told would be completed before I moved in—this still has not happened. On top of that, when it snows, no one comes to shovel around the property. This entire experience has been exhausting and unacceptable. I genuinely cannot wait for my lease to end so I can move out. This is a trash company, and if I could give them zero stars, I would. I’m completely certain that they choose to handle my unit the way they do because of where it’s located. Even the previous property manager, maintenance man and electrician that has came through said that as well. They handle their south Chicago locations poorly.
Hi Justie — thanks for taking the time to share your feedback. We take all reviews seriously, even the spicy ones ️.
That said, we do want to clear up an important point first: after reviewing our records, we’re unable to locate anyone by this name as a current or past tenant in any Kettle & Oak–managed property. So it’s possible there’s been a mix-up, or you may be referring to a property that is not (or is no longer) under our management.
For actual residents, issues like pest control, window repairs, and snow removal are handled through a documented work-order system with clear response timelines—especially for habitability concerns. We don’t “drag our feet,” and we certainly don’t treat properties differently based on location. South Chicago properties are managed with the same standards, vendors, and accountability as anywhere else we operate.
If you believe this review was posted in error, or if you are in fact a resident under a different name or property address, we’d genuinely like to look into this and help. Please reach out to us directly with your lease address so we can pull the file and address specifics instead of guessing via Google Reviews.
We’re always open to fixing real problems—but we can’t fix what we can’t verify. Looking forward to clearing this up.
7 months ago Fantastic experience: They are great Landlords they work with you thats what i like about them
Thanks a lot! We always aim to work with you. Glad you felt the difference with us.
7 months ago Fantastic experience: Very responsive. The move in process was super simple and I never had any issues during my time as a tenant. Made it easy and accessible to make payments. They were always accommodating to my needs.
Appreciate you! Making life easier for our residents is the whole mission. Stress-free living that’s how we do it.
7 months ago Fantastic experience: After almost ten years I can say my experience with kettle and oak has been overall really good. Nothing is perfect but kettle and oak has many times made me very happy with their service and response times. I really appreciate their efforts. I thank them for allowing me to pay a fair price and allowing me to grow in many ways. They always heard me out and were willing to make it fair for everyone. Now a days especially, it means a lot. Thank you kettle and oak!!
B Harper — almost 10 years?! At this point, you’re basically family (we won’t ask you to take out the trash though ).
You’re absolutely right: nothing’s perfect. But showing up, listening, and trying to be fair every single time? That’s the standard we aim for. We truly appreciate your patience, trust, and the long runway you’ve given us to do right by you.
Hearing that our efforts helped you grow — especially these days — means more to us than you know. Thank you for sticking with us, for being candid, and for being a great long-time resident.
Here’s to many more years of mutual respect, fairness, and fast response times ✨
9 months ago Positive experience: I've lived at this property now for 2 years. The property management is very helpful and I have no complaints.
Teena, two years with us?! That’s not just tenancy — that’s family status now!
We’re thrilled you’ve had such a smooth ride (and no complaints? we’ll take that as a trophy ). Our team will keep doing our best to make year three even better — maybe we’ll throw in a few extra smiles and faster maintenance magic. Thanks for being part of the Kettle & Oak crew! — Your K&O fam
9 months ago Positive experience: Kettle & Oak are easy to work with especially with the rent portable giving easy access to request any needs for the property and communication through email and text is a plus. Very good management company ever since I've been a tenant. Its great working with them.
Thank you, Janiece, for the wonderful feedback. We’re glad our tenant portal and open communication have made your experience smooth and convenient. At Kettle & Oak, we’re committed to making property management simple and stress-free, and it’s great to know we’re delivering on that promise. We look forward to continuing to serve you with the same care and support.
9 months ago Fantastic experience: Oana I hope that I’m spelling his name right, he was very helpful in answering and understanding me . I am very grateful
Thank you, Lilkisa, for your kind words. We’re glad to hear Onan was able to assist you and make your experience a positive one. We truly value your trust in Kettle & Oak and look forward to supporting you whenever you need us.
9 months ago Fantastic experience: HELLO MY NAME IS SURENA APPLEWHITE MY EXPERIENCE WITH Kettle& Oak has been like a walk in the park on a sunshiny day each step I needed to take to turn in my RTA package was explained to me with such an sincere care I have never in counter thru all my 50 yrs of moving I was treated with patience consistently pushing to get that RTA PACKAGE filled and when I thought I hit a bump in the road and felt discourage I was lead right out of that with a motivational push to keep going I'm almost done thank you so much FOR THIS OPPORTUNITY TO RENT FROM YOU KETTLE AND OAK your team rocks your the Best❤️WILL DEFINITELY BE RECOMMENDING YOU ❤️ 5STARS ⭐⭐⭐⭐⭐ THANK YOU MUCH LOVE❤️
Thank you so much, Surena, for sharing such a heartfelt review. We are truly grateful for your kind words and are thrilled to know your experience with Kettle & Oak felt smooth and supportive every step of the way. Our team takes pride in guiding our clients with care and patience, and hearing that it made a real difference for you means everything to us.
We’re excited to continue being there for you and are honored to have earned your trust and recommendation. Welcome to the Kettle & Oak family — we’ll always strive to give you the best.
10 months ago Fantastic experience: Had a great experience while it was managed and an even better experience while selling the property
Thank you for the kind words! Much appreciated
10 months ago Fantastic experience: Every thing was great with leasing thru kettle and oak. The process was smooth and fast. The team communicated with me thru the whole process and worked very quickly with getting me approved. I will definitely recommend and hope I enjoy my new home !!!! Meenal thanks to you and the property manager for going the extra mile and working with me !!
Thank you so much for sharing your experience! We’re thrilled to hear the leasing process felt smooth and fast for you. Meenal and our property manager will be so happy to know their efforts made a difference. We truly appreciate your recommendation and wish you the very best in your new home. If you ever need anything, our team is always here to help!
10 months ago Fantastic experience: Meenal was a great help! Thank you!
Grateful for your feedback, Maria. We’ll keep showing up with the same care every time.
11 months ago Fantastic experience: Very understanding very polite, very professional and great services also I like to thank the staffs that worked with me in completing the process and my Tour guy Twain who gave me a great tour of my dream home
This just made our day! Thank you for noticing the little things — it’s exactly why we love what we do.
11 months ago Fantastic experience: Since becoming tenant with Kettle and Oak...property Management,.. they're very well organized and professionally with their business communications system, when taking care of business with service request, rent issues, rewards,. property managers.. ...and always courteous and friendly with concerns, the staff and service workers in a house repairing,.....thank you, 708 w. 116th pl, Chgo, IL ......Lerlene Dillard
Vonra, this review has us doing a little happy dance in the office!
We’re thrilled to know that from rent to repairs (and even rewards!), our team has been hitting the right notes for you. Courteous, friendly, and organized is exactly how we like to roll—think of us as the “Swiss Army knife” of property management, but with better jokes and warmer smiles.
Here’s to keeping 708 W. 116th Pl running smoothly and making your tenancy a five-star experience every day. Thank YOU for being such an awesome part of the Kettle & Oak family! ✨
11 months ago Fantastic experience: Great experience working with the property manager Twain! He responds quickly and gets the job done correctly! Exceptional service!
Thank you for your kind words. We’re glad to hear Twain delivered exceptional service and prompt support. We’ll be sure to share your feedback with him.
11 months ago Fantastic experience: Kettle & Oak has consistently demonstrated professionalism, reliability, and a strong commitment to tenant and property care. Their team is responsive, well-organized, and proactive when it comes to addressing maintenance issues, tenant concerns, and property improvements. What sets them apart is their clear communication, quick turnaround times, and genuine care for both property owners and residents. Whether it’s handling service requests, onboarding vendors, or ensuring properties are inspection-ready, Kettle & Oak delivers with efficiency and attention to detail. Highly recommended for anyone looking for a trustworthy and hands-on property management team in the Chicago area.
Wow, Khizer! Your review made our whole team's day (and possibly the whole week)! Thanks for appreciating our lightning-fast turnarounds and "inspection-ready" magic tricks—though we promise there’s no wizardry involved, just pure dedication and caffeine. ☕️ Glad to have you in the Kettle & Oak family—keep being amazing!
11 months ago Fantastic experience: Working with the property manager at kettle & Oak his name is Twin he has been very helpful. Any situation ever come up I put in a work order with Twin and the job was done in a very timely fashion…. Every Property owner needs a Twin. Thank You Twin.
TuFoe, we couldn't agree more—every property owner definitely needs a Twain! We're thinking about cloning him, but until that happens, we're thrilled he's got your back. Thanks for the awesome shoutout; you just made Twain's day (and ours too)! ✨ #TeamTwain
11 months ago Negative experience: Who’s ever answers the calls for your customer service line needs to be fired! She made me miss out on a property I really wanted because she was lazy and didn’t want to do her job and schedule the damn tour I wanted! I’m so upset with the lack of communication from this management company!
Hey Lashonda—ouch, that 1-star stings us more than a Monday morning alarm! That’s definitely not the “Kettle & Oak experience” we aim for. Thanks for calling it out (even if it stings a little). We’re really sorry to hear about your experience — that's definitely not the vibe we aim for at Kettle & Oak. We’re all about helping folks find the homes they love, and it sounds like we fumbled the ball big time here.
Can we hit the reset button? Please DM me directly at [email protected] or call me personally at (713) 401‑9224, and I’ll make sure you get that property tour (and then some!).
We got you now, Lashonda. Let’s turn that 1-star saga into a comeback story.
11 months ago Fantastic experience: The help and support from Abdul and Mak has been impeccable. They have always been willing to respond to any question and guide me through all the purchasing process to make it as smooth as possible.
Thank you so much, Pablo! We’re thrilled to have you onboard as one of our valued landlords. It was a pleasure assisting you throughout your property purchase in Chicago, and we’re excited to be part of your real estate journey. Here's to making your investment experience smooth, rewarding, and truly successful! Welcome to the Kettle & Oak family!
Regards,
Kettle & Oak Team
1 year ago Fantastic experience: We have been in the same commercial space in Oak Park for just over 11 years. Kettle & Oak has been involved with managing our space for the last 5-6 years. Our experience has been good and they have been on top of issues when they do come up. Thank you for everything you do! - G/R Wealth Management Group, LLC
Greg & the G/R Wealth Management Group Team,
Wow — 11 years in the space and 5+ years with us… time really does fly when you’re working with good people! Thank you so much for your kind words and for being such a fantastic part of the Kettle & Oak family.
We truly appreciate your trust and partnership over the years. It’s always our goal to stay on top of things so you can focus on what you do best — and it means a lot to know we’re hitting the mark.
Here’s to many more years of working together, keeping things running smooth, and making space for your continued success.
Thanks again for everything — we’re lucky to have you with us!
Cheers,
The Kettle & Oak Team
1 year ago Fantastic experience: My experience with Kettle and Oak has been great these months my family has lived in the nice house we are currently living in. The tenant services has been great, always in a timely manner. The staff has been respectful and courteous ,im so glad my family was selected to rent the new property. I look forward to years of living at our current address. Thank you Kettle & Oak for being the best,from the Williams family!
Dear DeRon,
Thank you so much for your kind and thoughtful review! We’re truly honored to have your family as part of the Kettle & Oak community. It brings us great joy to know that you’ve had a positive experience in your new home and with our tenant services team.
Our goal is always to provide respectful, timely, and caring support to every resident — and it means a lot to hear that it’s been felt by you and your family. We look forward to continuing to serve you in the years to come.
With gratitude,
The Kettle & Oak Team
1 year ago Negative experience: Absolutely terrible, once you get into there property you see the truth. Do not recommend!
Hi Monique,
We’re truly sorry to hear that your experience hasn’t met your expectations. At Kettle & Oak, we take tenant satisfaction seriously and aim to provide respectful, responsive, and quality service at all times.
We’d appreciate the opportunity to better understand the concerns you've raised and work toward a quick resolution. Please don’t hesitate to reach out to our office directly at (630) 296-9660 — we're here to help.
To any current or future tenants reading this, we encourage open communication. If something isn’t right, please let us know — we’re committed to making it right.
Thank you,
The Kettle & Oak Team
1 year ago Fantastic experience: I had a wonderful experience working with Meenal at Kettle and Oak. From start to finish, she was attentive, patient, and truly made the leasing process stress-free. Meenal communicated clearly, answered all of my questions promptly, and went above and beyond to ensure I was approved for the home I truly wanted. I appreciate her professionalism and kindness throughout the process, and I highly recommend her to anyone looking for a leasing agent who genuinely cares about their clients. Thank you, Meenal, for making this such a smooth experience!
Hi Shantaneice,
Thank you so much for your kind words! We're thrilled to hear that your experience with Meenal and the Kettle & Oak team was smooth and stress-free. Meenal takes great pride in supporting our tenants with care, professionalism, and clarity every step of the way, and your feedback means the world to us.
We’re so glad we could help you find a home you truly wanted, and we wish you nothing but happiness and comfort in your new space. Don’t hesitate to reach out if you ever need anything in the future!
Warm regards,
The Kettle & Oak Team
1 year ago Fantastic experience: Great company to rent from!! Thank you for the 25.00 gift card I truly appreciated it!!
Hi Donna,
Thank you so much for your kind words! We're happy to hear you've had a great experience with Kettle & Oak. It was our pleasure to share a small token of appreciation, and we’re so glad you enjoyed it!
We’re always here if you need anything—thanks for being a valued part of our community.
Warmly,
The Kettle & Oak Team
1 year ago Fantastic experience: Being a tenant at kettle oak has been an amazing experience because I’ve been here 8 yrs and you guys seem like family to me especially with the fact of you guys always addressing my situations in a timely manner. I also sincerely appreciate Ms Maleeha who was there every step of the way when we had a serious problem on the complex. Everyone here thank you personally because you have made our living here peaceful again. LOVE FROM THE COMPLEX
Dear Laura,
Thank you so much for your heartfelt review and for being a valued part of the Kettle & Oak family for the past 8 years! It truly means the world to us to hear that you feel at home and supported—that’s exactly what we strive for. We’re especially grateful for your kind words about Ms. Maleeha; she’s deeply committed to ensuring our tenants are heard and taken care of, especially during challenging times.
Your appreciation and love from the complex are felt deeply by our entire team. We’re honored to have earned your trust and will continue working hard to make your home a peaceful and welcoming place.
With gratitude,
The Kettle & Oak Team
1 year ago Fantastic experience: I love the fact that they move fast and stay on top of the Business meenal is very nice & helpful from the very start thanks again kettle & oak team
Dear Annette,
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience with our team and that Meenal was helpful from the very start—she’ll be so happy to hear your feedback. We truly value your tenancy and are always here to move quickly and take care of business so you feel supported and at ease.
Thanks again for being part of the Kettle & Oak community!
Warm regards,
The Kettle & Oak Team
1 year ago Fantastic experience: The agent was polite and present, she kept me aware as the process moved forward, she was very helpful and aware of some things, my only problem is I like more of a hands on approach but I understand that things are somewhat challenging for this world. Thanks Meenal for your support.
Hi Greg -- Thank you so much for taking the time to share your experience. We're glad to hear that Meenal was polite, communicative, and helpful throughout the process. We truly appreciate your understanding and your thoughtful feedback about preferring a more hands-on approach — it's insights like yours that help us continue to grow and serve better.
Wishing you all the best, and please don’t hesitate to reach out if there’s anything else we can support you with!
1 year ago Fantastic experience: First of all let me just say that Kettle & Oak is a great management company with great affordable property. I lovbeing a tenant of theirs. All staff that you communicate with are great people. I love being a tenant of theirs, I appreciate the way they work with you and respond to you request and get you services in a timely manner. Miriam is very nice, understanding, she listens to you snd overall just a pleasure to talk to. They really care about their tenants. My experience with them has been nothing short of great. So if you're looking to rent or purchase, Kettle & Oak is the place start!
Dear Debra,
Thank you so much for your kind and thoughtful words! We’re truly grateful to have you as part of the Kettle & Oak community. It means a lot to know that you feel supported and valued as a tenant—that’s exactly what we strive for every day.
We’ll be sure to pass along your praise to Mariam and the rest of our team. Knowing that our efforts make a difference in your experience motivates us to keep doing our best.
Thank you again for your trust and for taking the time to share your experience. We’re lucky to have tenants like you!
Warm regards,
The Kettle & Oak Team
1 year ago Fantastic experience: I have been renting from kettle and oaks for 2 years Twain and his team came in did some repairs and work in my unit and the work was amazing.
Thank you so much, Camelia! We're grateful to have tenants like you who take pride in their home. It’s great to hear Twain and our maintenance team delivered an experience that met your expectations — we work hard to ensure all repairs are done with care and quality. At Kettle & Oak, we believe in maintaining not just properties, but relationships. Whether you're a resident looking for a well-managed place to call home, or a property owner seeking a team that treats your investment like their own — we're here to help. Thanks again for being part of the Kettle & Oak community for the past 2 years!
1 year ago Fantastic experience: Meenal was a doll she helped me from beginning to end in searching for my new home, applying and securing. Thank you Meenal! For everything
Thank you, Keishia! We’re thrilled to hear that Meenal was able to guide you every step of the way in finding and securing your new home. She truly cares about making the process smooth and personal — just like we do across the board at Kettle & Oak.
For prospective renters, our team is here to make sure you not only find a great place to live but feel supported from start to finish. And for property owners, we take the same care in representing your property with integrity, responsiveness, and professionalism.
Welcome to the Kettle & Oak community, Keishia — we’re so glad you’re here!
1 year ago Negative experience: Horrible management company. Poor response rate. Horrible communication. Idk if it'd the landlord or the management company but it takes for ever to get a response even in emergency situations. Do not recommend at all. This has to be illegal. I'll definitely be looking into keagk representation especially with uninhabitable living conditions like sewage and mold.
Hi Obrielle - In which property you are residing in and what are the issues you have faced - please let us know and we would love to assist you with any problem you are facing. Our tenants are our highest priority and we always go above and beyond to assist them.
Looking forward to hearing back soon.
1 year ago Negative experience: Save yourself the headache. Terrible response rate. Terrible communication. They take your information and money and disappear.
Hi MrWin - Thank you for sharing your feedback. We're truly sorry to hear about your experience and understand how frustrating this must have been. At Kettle & Oak, we care deeply about the satisfaction of our clients and take concerns like yours very seriously. We’d love the opportunity to make things right and learn more about what happened. Could you please reach out to us directly at [email protected]? A member of our team will be happy to personally assist you and work toward a resolution. Thank you again for bringing this to our attention—we’re committed to improving and hope to earn back your trust.
1 year ago Fantastic experience: This Company is amazing!! They take very well care of their properties . I have been renting throughout this company for about 3 years now. Iraj is the best always professional, responsive, and helpful with any concerns when needed . I Highly recommend.
Thank you for your kind words -- and for being an amazing tenant!
1 year ago Fantastic experience: Meenal was very supportive throughout my journey with the process of my application and assisting me with making the application process very easy and efficient. She has been very responsive and helpful to me. Thank you Meenal you are amazing.
Meenal definitely is a rock-star! Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience with Kettle & Oak. Your support means a lot to us—it keeps us motivated to keep doing what we love!
1 year ago Fantastic experience: It was a great experience working with Meenal, the leasing agent from Kettle and Oak. She supported me throughout the entire rental application process, all the way through to acceptance. I'm so happy that she helped get my application approved and handled everything professionally. Super excited to move into my new home very soon. Thank you! "
Thank you so much for the kind words, Chenze! We’re thrilled to hear you had a great experience with Meenal—she truly goes above and beyond for our residents. We’re excited for you as you move into your new home and are so glad we could be part of the journey. Welcome to the Kettle & Oak family!
1 year ago Fantastic experience: As I settle into my new home for me and my kid. I would like to thank Menaal the leasing agent at Kettle and Oak for your Efforts!!! Everything went smooth from the showing to the application process and the APPROVAL. Everything was in timely.thanks Again It was a pleasure!
We welcome you to your new home - hope you have an amazing time here!
1 year ago Fantastic experience: Meenal was amazing during this process. She called and texted me everyday to remind me what documents I needed for my apartment. She was patient with me as well. She was very helpful with my application process. Thanks again Meenal
Thank you so much for the wonderful review, Tatyanna!
We’re so glad to hear Meenal made your experience smooth and stress-free. Her dedication and care truly shine through. Congratulations on your new home, and welcome to the Kettle & Oak community! ✨
1 year ago Fantastic experience: Meenal & team had a nice variety of units to decide from. They reached out right away to begin the process & get me and my family into a new apartment. Meenal was very professional and kept me updated on the process.
Thank you so much for the kind words, Mendell!
We’re so glad Meenal and the team could help you and your family find the right home. We appreciate your trust and are thrilled to have you as part of the Kettle & Oak community!
1 year ago Fantastic experience: This was by far the best experience with the rental process. Not only was it me trying to get documents together but the way you guys reached out to my employer and previous landlord provided me to be stress free. The apartment is so beautiful and I can’t wait to move in. Meenal - leasing agent at Kettle and Oak really helped me with the entire process and I can’t thank her enough :)
Sherrel, you just made our day!
We’re so glad we could take the stress out of the rental process—document juggling should be an Olympic sport, and you nailed it! Huge shoutout to Meenal for making it smooth and fun. Welcome home—we can’t wait for you to move in! ✨
1 year ago Fantastic experience: I used Kettle & Oak for my duplex in Chicago. Admittedly, I was a little wary since they were a remote management company, though they did have local boots and resources. This turned out to be the best decision I've made. Kettle & Oak were extremely professional, communicative, and honestly very good on the fees. My property in Chicago scared me, but Kettle & Oak did not. I will use them again for my next property in Chicago.
Ethan, this might be our favorite review yet!
We’re honored to be less scary than your property —and even more thrilled that we earned your trust. We know that remote property management requires trust, and we’re thrilled to have exceeded your expectations. Our goal is to make real estate investing stress-free and profitable, and we’re glad we could bring peace of mind to your Chicago duplex. We look forward to managing your next property!
1 year ago Fantastic experience: They made the home-buying process so easy and stress-free. They helped me find a home that was affordable and perfect for my family. The team is super helpful, and they’re always available if you need anything. Highly recommend!
Thank you so much for the wonderful review, Sherry!
We’re thrilled to have helped you find the perfect home for your family. Your kind words mean the world to us—our team is always here to make your experience as smooth and stress-free as possible. Welcome home!
1 year ago Fantastic experience: Kettle & Oak is very professional. The owner is(was?) an experienced investor, so him and his team know the ins and outs of what investors deal with and what they are looking for. It doesn’t matter if you only have a SFH or a large Multifamily building, they will take care of you. The team is very reachable and will address your questions and/or concerns in a timely fashion. Overall, they go above and beyond and are great to work with. Highly recommended to anyone/everyone!
Chris you are our star client!
Thanks for all the trust and we aim to make our services better for you guys every single day!
1 year ago Fantastic experience: Kettle&Oak are the best, there homes are amazing. They help you in so many ways, it's always a stressful struggle looking for a new home that fits your family and life size,but with them they work with you and they show you homes that's affordable and that fits your family,good neighborhoods and always have someone for emergency 24 hour. Wouldn't have it no other way.kettle and Oak for the win.
You are also amazing Deandrea!
1 year ago Fantastic experience: We recently purchased a property with Kettle & Oak and happy. Kettle oak has a great team. Very helpful, personalized, no pressure and clear communication
Thanks Tasneem! Happy to serve.
1 year ago Fantastic experience: Mak and his team at kettle and oak are diligent, organized and comprehensive in their approach to property management. After going through 2 other property managers they were the only ones who could adequately manage my property. No task is too small or too large for them!
Thank you, Hamel for your endorsement and trust in Kettle & Oak for managing your property!
1 year ago Negative experience: EDIT: I wrote my original review at 11:13 on 8/28/24. Abdul, at Kettle & Oak reached out to me at 11:44 a.m. on 8/28/24. He apologized, promised an inspection appointment for tomorrow (which I had one just two weeks ago because they had a huge water bill), and offered a $50 gift card for my inconvenience, which I am happy to take. He also asked me to erase my original review. For transparency reasons, I told him that I would not but I would edit the review. Which is what I am doing here, it's a shame that I have to threaten to withhold rent and write a bad review to get results from a management company that I have a relationship with for 2 years. I'm unsure what Adul wanted me to change in my review but unless my issue with communication remains the same, I cannot change the review anything other than warning people that if they want change to happen write a bad review and threaten to withhold rent. Thank you Abdul for reaching out to me. I hope to have better communication in the future and get some issues inside and outside of the unit resolved. This management company took over when my landlord moved out of the building in summer 2022 . They have been the worst in communication and timely maintenance requests. They close maintenance requests before they have been completed with no communication of when they will be complete and if you don't follow up they will NEVER fix the issue. Right now, someone or something pooped in my hallway on 8/19. Today is 8/28, and no one has come to clean up the poop. On top of the minor things that haven't been done, like the hallway light has been out for YEARS. I can't see coming into my apartment door at night and that is very dangerous seeing that my neighborhood isn't the nicest. One of my front windows can't open since last summer. The grass and snow is never maintained unless I ask them to take care of it. I pay market rent $1,300 every month. Everyone deserves to have a decent place to live!! Unfortunately, I don't because of Kettle and Oak. They need to get it together!
Hi Naomi -- thanks for your feedback and we appreciate your candor. We have been in business since 2016, managing hundreds of properties in Chicago for market and Section 8 tenants. We fell short of your expectations and our standards here. We will make it right for you (we have already started the work to fix everything in that building). Every team member takes pride in the work we do to serve our tenants and owners, and we will keep doing better to improve ourselves. Thanks :-)
2 years ago Fantastic experience: I'm one of Kettle And Oak tenant's and happy to say they care about there tenants any time something need to be fixed they send someone out to take care of the problem
You’re the best! Thanks for your kind words!
2 years ago Fantastic experience: Working with kettle and oak has been an absolute pleasure, the professionalism, responsiveness and protectiveness is remarkable
Thank you for recognizing our efforts! :)
2 years ago Fantastic experience: one of the best chicago based property management company . working effortlessly in a very organized manner that is rarely seen in this domain.
Thanks Abdullah for putting trust in us managing your properties! ❤️
2 years ago Fantastic experience: Was confused about property investment in Chicago. Kudos! to them they resolved all my property matter.
Thank you Kamran! It is in our DNA to assist landlords and owners like you
2 years ago Fantastic experience: Best property management company
Much appreciated for your vote of confidence and recognition!
2 years ago Fantastic experience: They have done a fabulous job. Their property management really nice and professional and most importantly they do care of you (land owners ) with their professional team and their assistance. Very professional client dealing. Highly recommended
Thanks Dania! This is what we strive for — excellence and constantly improving and learning ❤️
2 years ago Fantastic experience: I had an amazing experience with this company. The customer service was outstanding.i highly recommended cattle & oak.
Thank you Aiza! You’re the best
2 years ago Fantastic experience: As a Chicago resident and valued client, I am delighted with the exceptional property management services provided. From swift issue resolution to personalized attention, their commitment to client satisfaction shines through.
Its owners like you who we strive to assist everyday! And kudos to you for believing in us and trusting us with your properties! ⭐️⭐️⭐️⭐️⭐️
2 years ago Fantastic experience: 90 days ago, I transitioned all of my Chicago properties to Kettle and Oak. They handled all of the transition processes including CHA. It's a whole team effort and they are excellent. I highly recommend them.
Thanks, Dino for your kind words! It’s a pleasure and honor to work with you!
2 years ago Fantastic experience: I'm satisfied with the service Kettle and Oak provide. Mak took care of my ques and concerns which I appreciate.
Much appreciated, and thank you for your kind words :)
3 years ago Negative experience: This company is pure slum I went to see an apartment that didn't really look like much everything about the apartment was dirty after giving a man my money I never really heard back from them after passing the background check and all I told the person that I needed to move as soon as possible I have not heard anything back from this company slum. The place was nasty as hell stop it the bathroom cabinets where broken and aging the place was dirty. I moved in a better place anyway.
Hi Teara — we're sorry to hear about your experience. We take this feedback seriously and will address the issue. Please contact us and we will try to make this right. Thanks
3 years ago Negative experience: Do not work with them, they are not section 8 friendly like they say they are. Section is a form of income and automatically approve 2x the rent amount so you don't need more income to show because they are your income. Save your money and do not work with these frauds! My reply to them: The response is a cover up for what they messed up on, if any of that information was told to me I would have never applied because thats too much of a process. I specifically ASKED to make sure I would qualify and won't waste my time. I was TOLD I only need a credit score of 540 and criminal background and no evictions. I ASKED them about my criminal background and they said it was fine. So therefore I should have been accepted, but then I get hit with something else. If I knew from the beginning I won't be approved or that was the process of things I would have NEVER wasted my money for two application fee of $45. I spent my money after the reassurance that I would get accepted!
Hi Jakita — we're sorry to hear about your experience. We take this feedback seriously and will address the issue. Please contact us and we will try to make this right. Thanks
4 years ago Fantastic experience: I own a property management company living in Las Vegas but oversee mobile home parks in Nevada, Oklahoma and Florida. I also own 2 homes in Chicago managed by Kettle & Oak. I have been VERY PLEASED by Mak, Amy and their entire staff! The conscientious effort on my behalf has allowed my homes to remain in top shape while getting rents on time. I don't have to think about my homes because they are well taken care of. I recommend Kettle and Oak highly!!
Larry - you are an absolute gem of a client! Thank you for the great review and for recognizing our efforts with your kind words
4 years ago Fantastic experience: Kettle & Oak manages all our properties. They are really professional and responsive. I would highly recommend them to any investors who are looking for property management company.
Thank you for being an amazing client and your kind words!
4 years ago Fantastic experience: Best management company in the Chicago Land area! Lowest rates and always on top of everything! You won't regret it!!
Thanks for the endorsement, Abdul! For someone who brokers hundreds of properties, it means a lot! Our ownership mentality and attention to detail is the secret sauce! :)
5 years ago Fantastic experience: Very professional! Worked in few projects. Highly recommended.
Arsalan, we love it when our clients recognize our efforts! Thank you from the bottom of our hearts :)
5 years ago Fantastic experience: They are prompt and extremely good in what they do. 100% recommended to everyone!
Much appreciated and thank you humbly from all of us at K&O!
5 years ago Fantastic experience: Max and his team are the best! If you are looking for great management company you have to give them a try you won’t regret it - Abdul
Thank you, Abdul! All of us at Kettle & Oak give our best day in, day out and appreciate and humbly thank you for your feedback.
6 years ago Fantastic experience: An honest and reliable company to work with, have known the owners for years, their commitment and professionalism is outstanding. Highly recommend them for all your property management needs!
Thank you, Shabbir for the vote of confidence! We strive hard to make sure all our clients and tenants are happy. We pride ourselves on our employees who go above and beyond everyday!
6 years ago Fantastic experience: Best property management company that I have dealt with by far. They really take care of my needs and act quickly on my requests. I have saved a good deal being a tenant, as Kettle & Oak has provided a worth living apartment at an affordable rent.
Pristine, clients like you are a pleasure to work with! Thank you for your support. We give our best, every day as we know our clients and tenants are #1!
6 years ago Fantastic experience: Good people to have your property managed by. I like the way they take care of everything for us. Our properties are well managed and payments are done on time. However, I wish Kettle & Oak had properties in other cities as well.
Thank you! Your vote of confidence and trust means a lot!
6 years ago Fantastic experience: As a property owner, I need my property management company to give me the comfort and peace of mind in knowing that my property will be managed efficiently. With Kettle and Oak, I take satisfaction in knowing the the rent is collected on time, the tenants are treated in a curteous and professional manner, maintenance will be looked after efficiently, and, of course, any vacancies will be filled quickly with good tenants. Kettle and Oak's team and management provides these services for me and they give me the confidence to be to relax in the knowledge that all is well. Kettle and Oak service is excellent and we find them responsive to our needs while being professional and reliable in the management of our property.
Thanks you, Hussain for being a rockstar client!
6 years ago Fantastic experience: I like the prompt response of Kettle & Oak people. Thumbs up for an excellent customer experience.
Thank you! Our goal is to delight our customers everyday and give our very best. We know you have other property management company choices, and we thank you for your continued support!
6 years ago Fantastic experience: My experience with Kettle & Oak has been really smooth. They've taken care of my property really well. It's like a one-stop solution. I am fortunate to have found them out.
Much appreciated! Thank you for your kind words!
6 years ago Negative experience: DO NOT RENT OR ALLOW KETTLE AND OAK TO MANAGE YOUR PROPERTY!!! There is a face, a person and a family effected by your actions! Thank you for your speedy response! I’m guessing all other things are put to the side allowing time to respond to your google reviews in a timely manner. Unfortunately you did not respond quickly to the safety and health issues concerning your tenant! No I am not one, and this is not an alias!!! I am a 1st hand witness to you practicing the law only when it benefits you!!! I am a witness to unnecessary sarcasm, threats and cruel unlawful treatment. CHA should rescind that award. I knew you would quickly respond to this.....because of PRIDE and it can be dangerous and allow poor judgement and actions!!! Somebody feelings got hurt at Kettle and Oak and having s successful business that services both investors and tenants went out the door! Per your response......”Low-income (Section 8) tenancies are tough -- that's why landlords prefer companies like us who specialize in Section 8.” Don’t make excuses for abuse of your role!!! Section-8 tenancies are tough??? But you specialize in managing these tough tenancies because you make a profit!!! They are so tough you host seminars to market to investors to invest in these tough Low- income Section 8 tenancies!?!?! I wonder why? Maybe it’s because you can use the money and clout you have gained with certain agencies to negatively exploit Low-income Section 8 recipients who had legitimate complaints and concerns. I wonder if the tenants you have managed had the ability to afford legal representation would you have such a successful record managing these “tough” Low-income Section 8 tenants. All Section 8 tenancies aren’t tough but per your response it is with Kettle and Oak!!! DO NOT RENT FROM OR ALLOW KETTLE AND OAK TO MANAGE YOUR PROPERTY!!!! Please research any and all properties for current and past violations of safety and health codes specifically ones that cause dangerous long-term effects in children! Be careful!!! This information can be found through public record and department of health!! Retaliation for having a valid issue or concern can possibly be eviction court for late rent that was accepted, or illegal lock outs, or possibly sabotaging the heating system during the coldest days of the year!! Oh and having to deal with super-stupid comments, phone calls and emails from the receptionist and property managers! IT WOULD HAVE BEEN NICE.... if issues concerning the safety and health of any of their tenants was and is taken seriously, and handled with a genuine concern!! Especially if the complaint caused someone to be ill!!!
Hi Valerie — we're sorry to hear about your experience. We don't have you in our records as a tenant. Either way, we take this feedback seriously and will address the issue. Please contact us and we will try to make this right. Thanks
6 years ago Negative experience: I was extremely disappointed with this company. I had them “manage” a 4 unit investment property of mine and nothing was handled proactively and I constantly had to follow up with them about every little thing. But what was even worse was that I didn’t feel like I could trust them and I didn’t feel like they ever had my best interest in mind. They tried to charge me $200 to remove 3 old t-shirts from the back room of one of my units while they were there doing some other work there. $200!! For 1 minute of work?? And their per hour maintenance costs are more than triple my current mgmt company. It also took them 33 days just to file the change of ownership paperwork with CHA for my property which delayed filling my unit and cost me time, energy and money. I later did this on my own for another one of my properties and the paperwork filing took me maybe 1 hour and CHA got back to me with a vender ID number in 3 days. The owner, Mak, then breaches his own management contract and stops his services in 1 day, without 30 days notice after I asked him not to, and then demands money from me for a tenant placement process that he quit on mid-term and before we even had the CHA inspection for the unit. Then I find out that they tried to put a 2 bed voucher tenant into my 4 bed unit! Which resulted in a proposed rent amount of $400 per month less than what I was getting for the unit previously! We had to deny that tenant due to insufficient rent and start the process all over again. What a waste. It was absolutely crazy and I even had to get my attorney involved to review some of our docs. What a hassle and a headache. Not the kind of company I ever want to do business with. Property management is supposed to make your life easier…not harder! I would NEVER use this company again for any of my other properties nor would I ever refer them to any of my friends or family.
Hi Steve — we're sorry to hear about your experience. We take this feedback seriously and will address the issue. Please contact us and we will try to make this right. Thanks
7 years ago Fantastic experience: The team was very helpful and proactive. Overall excellent experience and will definitely recommend the contact them before any real estate acquisition in Chicago.
Thank you, Damien! We are always striving our best to make sure we keep our clients and tenants happy :-)
7 years ago Fantastic experience: I have been using this company for a few months already and they are great. I wish I would have known about them earlier in life. They are very proactive and communicate well.
Thank you, Scott! It's our pleasure to serve our clients
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