Better Homes and Gardens Real Estate The Masiello Group

Fantastic experience: Great realtors, friendly, competent, attentive, thorough

Fantastic experience: Karen was a dream to work with. We could not have done this without her. She was there every step of the way, anticipating our needs before we even knew they existed! I would not buy and/or sell a house without her ever again!

Negative experience: Trespassing and littering on property

Fantastic experience: Kayla is a gem. We are so lucky to have found her in pursuit of our dream home in Maine! She is not only a great realtor, but is incredibly knowledgeable about the structures themselves and very detail oriented. Her organization and communication were on point. She made time for all of our questions and updated us as we went through the home buying process. Just a genuinely awesome human.

Fantastic experience: Working with Taylor was an excellent choice. She provided resources when we needed them and all of her recommendations were very well thought out. Her experience and shared knowledge felt as though she were looking out for us every step of the way, sharing details we may have missed or things we simply would not have been aware of. Taylor was onsight for the appraisal, she was easily accessible throughout the entire process, explaining anything we did not understand. She went above and beyond to help us become home owners. Her expertise was invaluable. The required documentation was submitted to the lender in a timely manner and the entire process was completed from applicaiton to closing, in just 38 BUSINESS DAYS! (yes, we counted). Taylor is not only an asset to the demographic that she serves, she is an asset to the Masiello Group overall and we would highy recommend Taylor to anyone who is looking to purchase real estate in Maine.

Fantastic experience: Made the move extremely smooth and as pleasant as it could be

Fantastic experience: It was great working with Maura! She was extremely knowledgeable and kind, guiding us through the home buying process every step along the way

Fantastic experience: I enjoyed working with Ally when I sold my home of 35 years. She guided and supported me through some difficult decisions and glitches.

Fantastic experience: Working with Becky Wilson of Better Homes and Gardens Real Estate to buy my first home was one of the best decisions I made. As a first-time homebuyer using an FHA loan and Maine State Housing, I knew there would be extra regulations to navigate—and thankfully, Becky knew them inside and out. Her deep understanding of the process helped us spot red flags in properties early on and negotiate with sellers to get the necessary fixes done, saving me from unexpected setbacks. Becky always came prepared. Before every showing, she texted me the property disclosures so I could review them in advance. She also brought printed copies and even carried a flashlight to help us inspect dark corners, basements, and hard-to-reach areas. She wasn’t just showing homes—she was doing thorough inspections right alongside me, always keeping my best interests in focus. Her dedication was unmatched. She worked tirelessly—sometimes late into the night—especially as we approached closing. Even when she was under the weather, she still showed up for viewings, which speaks volumes about her commitment and care. She is also an excellent negotiator. Becky made sure that any issue that could have stood in the way of closing on my home was addressed quickly and thoroughly. Her advocacy and persistence ensured everything moved forward smoothly. I had an emergency work calling out of state that came right before closing. Becky didn’t miss a beat—she immediately made accommodations to make things easier on my end and ensured that we closed on time without added stress. I couldn’t have asked for a better realtor. Becky is not only knowledgeable and hardworking but also genuinely cares about her clients. I’m so grateful for her guidance, and I wholeheartedly recommend her to anyone looking to buy or sell a home.

Fantastic experience: Ally Karter is a true superstar. From the initial meeting to the final closing, Ally kept us informed, educated us, guided us, and handled every aspect of the transaction in seamless fashion. Also, if you look at Ally's resume, she has spent her entire professional life helping people and her community. We highly recommend Ally to any person or family looking to buy or sell a property.

Fantastic experience: Ally Karter was amazing! She had my home sold in less than 14 days!! Always kept me in the "now"! If I look to purchase a home again in the future, I will definitely reach out to Ally!!

Fantastic experience: Very friendly and the ongoing communication was top-notcd.

Fantastic experience: Debra has been amazing to work with. We had bought and sold our home with her assistance, and she helped guide us every step of the way with excellent communication. There were a couple moments during the selling process where things looked slightly grim, but Debra kept a positive attitude throughout and seen us through until the end. Always a pleasure working with her.

Fantastic experience: Highly recommend Sarah! She will look out for your best interest and is very knowledgeable!

Fantastic experience: Working with Sarah was a great experience! We highly recommend her!

Fantastic experience: Ally has helped me and my family buy and sell properties over the past thirteen years . She is always professional, positive and easy to work with . I highly recommend her when selling or purchasing a property .

Fantastic experience: Taylor was thorough and effective!

Fantastic experience: Becky was awesome! She was with us throughout the process, getting to know us and our needs. With her help we found several great properties and closed quickly on the one we chose. This is our dream home, but if we ever need to look again, we won't hesitate to work with Becky again!

Fantastic experience: Handled the sale of my home in Maine even though I am in California. Problem free, professional from beginning to end.

Fantastic experience: Becky was amazing! I was in a kind of complicated situation and throughout it all she was so compassionate and kind. She was understanding and really listened to what I needed and she came through on her promises. Very happy to have had her be the one I could trust with this listing and selling. She went above and beyond with communication, and getting whatever we needed to get done. Without a doubt I'd recommend Becky to everyone!

Fantastic experience: We worked with Jacob Kendall and our experience couldn't have been better. He worked with us throughout our search of an apartment building and was always attentive, professional and friendly no matter how many times we got outbid! Top notch agent!

Fantastic experience: We have been trying to sell our property in Vienna for over a year now with several sales that fell through. The property had many challenges and unique obstacles due to it being in a small town in rural Maine. We had really bad luck with other realtors that we could not trust. I reached out to Sarah and her team and she made the sale effortless for us and she kept to her word throughout the process. We were very happy with the service provided. Thank you again!

Fantastic experience: Becky was an amazing realtor, and I know she is the reason my partner and I were able to buy our first home! As first time homebuyers in this economy, we were quite anxious to begin this process. Becky always made sure to listen and support us, including asking questions to help us narrow down what we were really looking for in a home. She was always willing to go that extra step to communicate and advocate for us. On home visits, she helped us search every crack and crevice to make sure we did not miss anything important. When we moved forward under a contract, we hit some bumps in the road. However, Becky never lost her optimism that everything would work out for us. I am so grateful that we were able to work with Becky, and would recommend her to anyone in need of a supportive teammate in the real estate process!

Fantastic experience: After meeting with another realtor which left me uneasy, Karen was recommended to me. From the initial time we met I felt comfortable, heard and cared for. Selling my first home I purchased on my own was a big step for me. It took me a whole year before I was ready to list and during that time Karen checked in periodically but was never pushy. I came back to Karen strictly based off my first impression. She was efficient, knowledgeable and supportive through the entirety of the process, which meant a lot to me. With Karen’s help we were under contract just 2 days after listing and the offers received were all over asking price. If you are looking for a realtor that is honest, extremely responsive and keeps you informed during the process I cannot recommend Karen enough. Thanks again Karen, I will be forever grateful to have had you in my corner during the selling process of the home that was more than just a home to me!

Fantastic experience: Attentive, patient, very friendly! What isn't there to love about these people

Fantastic experience: Becky is the BOMB! She was so supportive and answered all of my questions providing guidance and recommendations along the way. I really enjoyed working with her!

Fantastic experience: professional, organized and very efficient. What more can you ask for in a realtor. They got the job done in record time, we are very happy with the outcome. Highly recommend Shelly and Joel.

Fantastic experience: My second stellar experience with Masiello Group BH&G and Allyson Karter. This time was even more challenging because of covid and the crazy market, but I knew that working together, we would find the right prop er ty, and we did. I had it put in my will that if my heirs want to sell my property, they should call Allyson and they'll be taken care of.

Fantastic experience: We worked with Ally to purchase our home back in 2020. And, due to unforeseen circumstances, we need to sell our house, so we are excited to be working with her again. I will recommend her and the entire group 100% of the time!

Fantastic experience: Joel has helped me buy 2 homes and sell one he is awesome to deal with. Very punctual and professional. Wouldn't want to use anyone else.

Negative experience: I called the realtor office in Augusta Maine and can't even get a return call. I called Monday its now Thursday afternoon. I'm not impressed.

Fantastic experience: Les is a wonderful realtor. I would recommend him to anyone who is buying or selling a home.

Fantastic experience: We couldn't be happier! Ally Karter went the "extra mile" to help us research and find out exactly what we needed about the property to make an informed decision that was good for us. We highly recommend her!

Fantastic experience: Working with The Masiello Group has been an incredibly positive experience for us. These realtors know how to work in their clients best interest and strive to bring the best possible outcome to the table. We speak as both buyers and sellers and can honestly say it has been refreshing to work with such an ethical company. During our last purchase any bumps in the road were the result of the sellers less than stellar behaviour and our reactions to their actions but the cool, knowledgeable head of our realtor prevailed in keeping us on track. We are currently selling a place through this company and are once again very pleased with the professionalism with which they operate. The realtors at The Masiello Group are highly skilled and possess a huge amount of heart which is a perfect combination when dealing with a difficult process such as buying or selling real estate.

Negative experience: Working with Debra as our buyers agent was the worst real estate transaction we have ever had. Bottom line ? Debra supported the sellers /sellers agent . We have never experienced anything like what went on with Debra as our realtor with any other realtor over the past 40 years.

Fantastic experience: Stacey Frost was awesome! Even tried to talk us out of our project house. Thank you so much for going out of your way to work with us. Forever grateful Cindy Mccaffery!

Fantastic experience: Real estate professionals can be found here. Honest answers. Will go the extra mile.

Fantastic experience: Incredible service both as a seller and a buyer !