Brickwork Properties

Fantastic experience: I just moved into my apartment, and this has genuinely been one of the best leasing experiences I’ve had, from signing the lease all the way through move-in. Over the years, I’ve worked with more than six property management companies across four different university towns and cities, and what stood out to me about Brickwork Properties from the very beginning was how much they seem to care about their residents. Everyone I’ve interacted with has been incredibly responsive, kind, and helpful. They were also very accommodating when I encountered some unexpected issues with my move and made the whole process much easier than it otherwise would have been. Communication has been EXCELLENT throughout. They respond quickly to emails, process things efficiently, and are very thorough about providing information and making sure you know what to expect. The property itself also seems to be very well managed and cared for. I’m very happy with my experience so far and especially grateful for how smooth and welcoming they made the entire process. I would absolutely recommend Brickwork Properties based on my experience!

Fantastic experience: Todd and Cage are super responsive maintence crews. They are respectful, and careful with your animals. Their work is immaculous and fast. Fixed our aerators and filter in no time.

Negative experience: During my second (and final) year with Brickwork, I experienced several underhanded practices by management that current and future tenants should be aware of. Most importantly was the issue of getting my security deposit back. Despite finding nothing wrong with my apartment, management "accidentally" returned less than the full amount of my security deposit. When I showed them evidence that I was owed more than what they gave me, they stopped responding to my emails. I was finally able to get back the money I was owed, but only after more than 3 months of persistence. During this time, their emails to me were full of delaying tactics and nonsensical excuses. During my first year with Brickwork, all tenants in my building were forced to move at the end of the year due to building renovations. Management offered me a spot in another building for the next leasing cycle, only to later kick me out of this new apartment for the same reason. They offered me an apartment, likely knowing they'd be forcing me to move for the second year in a row, without giving me a heads up. Finally, the heater in my Twin Towers apartment was terrible. It made awful speaking and thumping noises which were very loud and destroyed my sleep quality over the winter. I tried for months to get management to fix this issue, only to be met at every turn with the same delaying tactics and excuse-making that I encountered with the security deposit situation. They tried to make it seem like it was normal for the heater to be that way. I've lived in cold weather apartments my entire adult life. The noises from that heater were not normal. I would recommend not leasing with this company.

Fantastic experience: Never posted a review before, but I moved into one of their properties yesterday and their staff has been nothing but helpful. Todd and Cage are amazing and they both helped us unload boxes when they didn’t have to. Called this morning about a problem with our AC unit and they were super nice about it and said they would send someone out today. Few hours later they came and fixed it. 5 stars for that whole team.

Fantastic experience: The maintenance crew is phenomenal! When I submitted several requests in the morning, the work was done that day, and the service was scheduled to accommodate my special needs. The maintenance crew is friendly, helpful, and thorough. If a job requires additional service or an outside contractor, they let me know and ask if this will be alright with me. My cat loves them!

Fantastic experience: Love my apartment and the management group here. Especially Mikayla and Julie. They are very nice and responsive. ☺️

Fantastic experience: My main man Todd was really understanding and quick in maintaining my AC that had an issue. He fixed it within an hour or two after my report which is really fast. The maintenance team is truly one of the best I’ve dealt with. Thanks a lot to all of you!

Fantastic experience: Update 04/2024: Just want to give an update to my review and give a huge shout out to the maintenance staff. Brian, Todd, and the third guy (I think his name is Gage or Cage?) are all so incredibly nice and friendly, responsive, and patient. They're absolutely the best! Original review: I moved in to my place in 2017 when it was owned by Falk Realty, whom I loved. I'm not going to lie, I was extremely nervous when Brickwork Properties took over in 2019 (I believe it was 2019?). But I am happy to report that they have been great so far and I don't have any complaints. The rental prices are very reasonable for this area, and the space is HUGE (I'm in a 3 bedroom townhouse). The internet that they include in the rent/lease is also incredibly fast, especially when connected via ethernet. I work from home and my coworkers have commented more than once being jealous of my internet speed. I was also so happy that they kept the Maintenance team when they took over, or at least some of them. Todd has been here since I moved in and he is soooo nice and very efficient. They are quick to respond to any request, even when it turns out to be nothing. Another maintenance employee I see often is Brian (I believe that's his name), I think he's newer, but he's also incredibly nice. There was only once I had an issue getting a response, but that was literally the same week the whole country first shut down in March 2020 due to covid, so I definitely don't hold it against them. It wasn't an emergency and when I reached out a second time they came right away. My only "complaint" (which is not Brickwork's fault) is the heating system. I believe this is the case in all their townhomes, which is why I'm including it here - in the winter, if it gets to be below approximately 23 degrees for longer than a day at a time, the heating system will stop working. It will keep blowing air, but it won't be warm. There is an "auxiliary" heating system set up, but it's only designed to run downstairs, so the upstairs remains cold. Unfortunately, the old original heating system that was part of the place when it was built no longer works. I don't mind it chilly and it generally isn't an issue for me, but it can be inconvenient sometimes. You definitely won't regret renting from Brickwork. I've lived in the area my whole life, I've grown up hearing and knowing horror stories about some landlords and/or complexes in the area. I have a whole list of places that I know to never rent from. This is definitely not on that list.

Fantastic experience: Maintenance requests are filled very quickly! I put in a request last night for a faulty outlet and Todd already fixed it this morning!

Fantastic experience: Tod, the maintenance man, has always been kind and responsive. After a few attempts of clearing my bathtub drain, I contacted maintenance to help resolve the issue. Tod came Monday morning and fixed the bathtub quickly! He was considerate of the space around him and how he left the space, too. Every interaction I have had with Tod, and all of the brickwork property team, has been wonderful. I am very happy I decided to live here for another year!

Negative experience: I have mixed feelings for my experience with this place. I never lived there but I had a disappointing journey with them. I was looking to move in during the spring semester and I saw they had available units online to lease with the desired date that I was looking forward to move in. I finished the whole application process and submitted all the papers needed. A week later I was taking a look at their apartments and saw they had another apartment that looked nicer available. So I called to inquire about it and if it was possible to change units. So the lady on the phone told me it’s possible so just make sure you make the payment when you arrive here in before the fall semester. I clarified to her that I’m moving in this semester and not the fall. She immediately informed me that there are no units available for the spring, I asked her how come then it’s available online and I submitted everything. She tells me there’s an issue with the website and she’ll refund me. Few days pass by and I get an email from them telling me they have one unit available to sublease for the semester. I was interested and I emailed them back immediately on the same day. However, several days pass by and they never got back to me. I tried calling and never heard from them, so once I arrived to state college I went immediately to their leasing office to tell them I’m interested in the apartment that they sent me over the email. She tells me it’s available and they’ll let the owner know that I’m interested to take over her lease. I visit and call them everyday for an update but they can’t get a hold of the owner, and then a week later I visited them again only to tell me the owner changed her mind and doesn’t want to move out anymore. It’s was really time wasting for me as I was holding this apartment between all the other options I had and spent days in a hotel just to move into this specific apartment and no other one. Anyways, weeks pass by and I never received the refund that I was supposed to get and until now the insurance that I paid for is charging me monthly even though I never lived there. I tried calling them to help me with the issue but I can never get an answer back from them. I am busy with university I barley get a chance with myself I can’t make a visit to them every time just to communicate over small matters. I don’t know why they’re charging me for the insurance even though I’m not living there.

Fantastic experience: I’ve lived at 6 different apartment complexes in State College over the years, and Brickwork is the only one I have wanted to continue living with. Apartments are cute and clean at a fair price. The staff (there are only a few of them so try to be patient) are kind, reasonable, professional, understanding, and they’ve gone above and beyond for me in a few situations I needed help in. It is clear they care about their residents and work hard for them. They’re the best, hands down.

Fantastic experience: I lived here for over a year and had a great experience! This was the first place I rented when I moved to State College for work, and I'm so glad I did. I never had any problems with the property management folks, and the other tenants in the building were great. The location was perfect and I felt like I got a good value for the amount of space, all things considered with State College rental prices! I would definitely recommend living with Brickwork to a friend.

Fantastic experience: This is my second year living at the Riveria Apartments and fortunately I rarely have any issues where maintenance is required. However, when I do, the issues are resolved almost immediately and efficiently. I had a problem this evening regarding my toilet and the on-call maintenance man Todd, came to assist me ASAP. He was very polite and wiped his shoes before entering my apartment and was all around very pleasant in his short visit. He explained the issue to me once fixing it and let me know what to do if it happens again seeing that it was an easy fix. Overall, Todd was extremely helpful and resolved the issue with my toilet very quickly.

Fantastic experience: I have lived in a Brickwork Properties apartment for the past few months and it has been great! From the beginning of living here the place has been perfectly equipped for all of our needs, and has clearly been taken care of. The ladies in the office are super sweet and always incredibly easy to talk to, and can always solve your problem. Whenever you report anything to maintenance, they are usually there within 24 hours with a solution. My building truly feels like a home, and I am thankful I found a place that is run by people who care so much about their renters.

Fantastic experience: Over the last six years and now last year at PSU this has been by far the best experience we've had with ANY management company. I usually don't leave reviews but my dealings with both Lindsay and Nicole have been nothing short of phenomenal especially during move in week which is unheard of at Penn State. There is a reason why your review rating is so much better than any other management company in State College. Keep up the great work!

Fantastic experience: Was a tenant for 6 years, during which Brickwork took over. I had a great experience. The management was always on point. Property was well-maintained, and improvements were made regularly.

Fantastic experience: Brickwork Prop. Is my home and has been for over 30 years. Not only students but long term families live here. We have a outstanding staff at Brickwork and that why I feal very safe and comfortable living here. I must say I have a love going on with the girls at the rental office.. there the best. Barry your friend

Fantastic experience: Great location and free parking at Corl St 2Bed 2Bath apartment. Highly recommeded.

Fantastic experience: I have lived here since April/2000 under other management. I have been living here for a couple years under Brickwork Properties. I continue to enjoy living here for various reasons. I like the people who help run this apartment complex. When there is a problem, I can let them know and they respond as quick as possible. The apartment is perfect for me, as I am disabled and it is set up to meet my needs so I am be able to live here.

Fantastic experience: Love living here! Great management and very nice, renovated apartments.

Fantastic experience: Awesome people to work with

Fantastic experience: Brickwork Properties has served us well, accommodating all our family’s needs in a timely and professional manner. Property manager, Lindsay Schreffler, is both hardworking and genuine. We are blessed to have worked with her. We will miss her and her team as we are moving.

Fantastic experience: I am one of the tenants of Chateau Clair. We recently needed some repairs to be done. Todd did an outstanding job! I just wanted to express our appreciation for the maintenance crew. They are all hard working, competent, efficient, and courteous. In the past two or three years I've dealt with several different people. Every single encounter was friendly and helpful. Thank you so much!

Fantastic experience: best leasing experience i could ask for thank you everyone at brickwork property's

Fantastic experience: This is truly one of the best apartment rental companies in State College! Over two years I lived at two of their properties located on Corl Street and had an amazing living experience. Maintenance requests are handled in a timely fashion, the apartments are well maintained, and the prices are unmatched. Lindsay and Ann are two of the sweetest people you will work with as a renter! They truly care about their tenants and go above and beyond to assist in any way they can! I would recommend any of Brickwork Properties locations to any students, early professionals, or even families looking to rent an apartment in the State College Area! I am sad to be moving out at the end of my lease but feel fortunate to have LOVED my time with this company!

Fantastic experience: Amazing management and friendliness. It is my first time coming to the US, and they’ve made it so easy, and helped me with everything in the moving process. Thank you, Ms.Lindsay.

Fantastic experience: This has been our first time working with a property management company in State College or anywhere to be honest. Through parent groups I have heard of nightmares working with other companies and we purposely stayed away from those properties for that reason. Brickwork Properties and specifically Lindsay has been nothing but great to work with. We were very impressed with the ease of signing the lease through email and the no contact move in. You think with everything happening without meeting that it may seem very impersonal, but that is not the case at all. Unfortunately my son become very ill and I drove the two hours to State College to take him to the emergency room. On the way there I called Brickwork and asked if it would be ok if I park at the property if I ended up having to stay there for a few days. Very promptly Lindsay responded back, explained that I am welcome to park at the property and there would be no charge. Lindsay also wished my son well and asked me to let them know how he makes out. Her kind words and this one little gesture meant so much to me in a time of stress. It ended up that he was ok, but now I feel as though I have some one watching over my son while he's so far away from home for the first time. Thank you for your kindness Lindsay! You and the team are doing a great job and my son loves his apartment at Parkview!

Fantastic experience: This company took over my apartment building right as the pandemic started. Even with all the uncertainties and confusion they were always available to answer any questions. The office staff are a delight to talk to and so understanding.

Fantastic experience: I spent roughly three years in Brickwork properties in both their buildings at/near Pugh Street and was very satisfied with the experience. Any questions and problems I had were dealt with quickly and effectively. The apartment was well kept, more than large enough for a one or even two-bed setup, and while not directly in the town, it's an easy walk there and to the campus. The area itself is easily within walking distance of Target and the downtown area, although you may want to take a car to the giant for larger grocery runs. Aside from that, you really don't even need a car if you're going to live in the Pugh/Hamilton Ave apartments. Beyond that, in terms of cost versus utilities and overall upkeep, the apartments are if not the highest, then one of the best in terms of low cost versus the utilities covered while also being well maintained. Well worth considering in terms of apartments in University Park.

Fantastic experience: I moved into this S Corl St. apartment in early August 2017. I have lived here for 5 years now. I like this place because it is a good neighborhood, quiet and safe, but I graduated from Penn State University that is why I am moving out soon. I think the rent is reasonable given that heat, internet, parking, and sewage and water are included; I just need to pay for my electricity. The internet is surprisingly good/fast. This is really important to me since everything relies on the internet nowadays. I had one bad experience with the management but that was when it was under Falk Realty. After Brickwork Properties took over (I think in 2019), the new management made some good improvements. The apartment is generally well maintained. Certain fixtures inside my apartment are old though, and the washer in the basement of the building is old and can be replaced, but my apartment have some nice and pretty new kitchen cabinets which I like. Brickwork Properties management is responsive and willing to help. Lindsay (the manager) is helpful. I emailed her once complaining about the maintenance person mowing the lawn too early in the morning and was noisy. She responded and took care of the issue. She and her team are accommodating and can work with you, which makes staying here pleasant.

Fantastic experience: The staff here are so nice and helpful! I absolutely LOVE my apartment.

Fantastic experience: Personable maintenance crew responds rapidly, performs quickly and efficiently, and most importantly, fixes the trouble every time :-D

Fantastic experience: I’ve been living under this management since they started a few years back. The only thing I have to say is Lindsay is awesome! She’s been great to work with and is extremely understandable. She’s always willing to help out in any way which is appreciated. As all places have it’s ups and downs, however Brickwork properties understands it’s tenants and does whatever they can to accommodate. 10/10 would recommend this management.

Fantastic experience: Every time I have a problem I call the office and Lindsay takes care of it promptly . I unfortunately need to leave my beautiful apartment because of a back problem that I cannot do many steps and need an elevator . I ended up in a 4 story apt with an elevator which helped because I could not do steps at all. My dealings with Lindsay has been wonderful and I hope her boss realize what a wonderful job she does and very helpful - I wish I had enough adj. to describe how I feel. Treat her well please!! Kay Strouse

Fantastic experience: Whew, where should I start? Well the girls at the office are simply fantastic. I might just be a simple mailman, but let me tell ya what. I see those girls every single day, and I see how hard they try to truly appreciate all of their customers and listen to their fullest capabilities. You won't find another pair quite like Ann and Lindsay. The apartments are wonderfully managed and cared for and it's so easy to just call in or visit and get an answer to any problem you might have. Take it from me. This is the place you wanna rent from.

Fantastic experience: Honestly a really great property management company. Lindsay and Ann are so kind and helpful. I’ve had many silly requests, such as losing a mailbox key, and they are able to find solutions immediately. Property maintenance and service requests are addressed swiftly, and most often day of. From what I’ve heard of other people’s experiences with State College housing, it’s unheard of. Thank you Lindsay and Ann! Highly recommend

Fantastic experience: Brickwork Properties is excellent! My son has rented an apartment for 3 years while attending Penn State and he is very happy with his apartment. Maintenance is prompt and very accommodating. The leasing staff are great and Lindsay the Property Manger promptly addresses any issues and goes above and beyond when needed. Very supportive of the renters which gives me some peace of mind when my son is 3 hours from home. Buildings are well maintained and updated. Highly recommend!

Negative experience: Called and they immediately hung up on me :/

Fantastic experience: Honest, fair, efficient, well managed! I would say best in the biz locally!!!

Positive experience: Just moved into one of the Brickwork property units. Big apartments, quiet neighborhood and respectful neighbors. The apartment complex is clean and spacious with extra storage space and a very airy apartment. Parking is included in the rent which is an added bonus. With all utilities included in the rent, it seems to be a good deal overall. The condition of the apartment although could be better. They charge you rent for 15 days extra but do not give you the apartment in a good condition. It is as if it was turned over to you in the same condition the previous tenant left it. My kitchen was dirty, smoke alarms not working and door veneer coming off as examples. These are my few concerns. EDIT: The management is not very responsive to simple questions. They will get maintenance done but getting them to respond is difficult.

Fantastic experience: I rent one of their properties. This is an outstanding, conscientious company. They are locally-owned and operated and that makes a big difference. Like the Falk family before (prior owners), everyone on the Brickwork team is friendly, professional and helpful. Their properties are well-built, well-maintained and make a very good place to call home. I rarely give a 5-Star rating, but Brickwork Properties deserves it!

Fantastic experience: My wife & I's apartment complex was acquired by Brickwork part way through our lease. Throughout our time dealing with them, they were responsive & professional. As soon as they took over they began upgrading the building & performing preventative maintenance in our unit. I can easily recommend them for anyone looking for a rental unit in State College.

Fantastic experience: My son has been renting from Brickwork Properties for over a year. The property itself is well maintained and in a nice area. When renovations were required, they provided notice well in advance and were very accommodating. Further, the property manager has been extremely courteous and quick to respond to any questions I have. They also have a great online system that is easy to use for payments, maintenance requests, etc. I would recommend these properties.

Fantastic experience: This is my first year renting through Brickwork, and I am beyond impressed & thankful for how great the communication between the management and the tenant is. Both maintenance requests and general questions/inquiries are taken care of super promptly (I once put in a request at midnight and that morning they took care of my maintenance request, really amazing). I love my apartment, and most of the neighbors are respectful and quiet. Most utilities are included in the rent, and I appreciate that a parking space is included in the rent as well. Thank you for helping me find a home in State College!

Fantastic experience: This is my second year leasing through Brickwork and I have to say that the maintenance man (Todd, I believe) is the best of the best. He has fixed issues promptly and even after hours when it was an emergency. The only downside I have is that my heat is controlled by my neighbor in a different unit (gotta love old buildings!). Regardless, Brickwork has been understanding, flexible, and communicative -- I highly recommend leasing through them!

Fantastic experience: Very spacious and maintenance is very good

Fantastic experience: I rented an apartment for two years and Brickwork took over after the first year. They were great to work with, always responsive to maintenance requests and emails, and helpful in general. I would rent from them again!

Positive experience: I've been renting since brickwork took over. I'm very satisfied with their professionalism. I really like the improvements they are making around the properties, as well!

Positive experience: So far my experience with this apartment complex has been great. Maintenance requests get taken care of very quickly (in less than 24 hours). Its a great value for what you get, and its only about a 10 minute walk to the white loop bus if you're looking to get to the other side of campus quickly and don't want to buy the catabus pass. The only issue I have run into is that we were supposed to have 2 couches, but only have one currently because they stated that they're getting us a new one, which can be looked at as a good or bad thing depending, but it shows they care about quality.

Fantastic experience: I have lived at The Pad on High Street for 2 years and it is my favorite apartment yet! It is in the perfect downtown location at a reasonable price with an amazing outdoor deck. We have updated appliances, spacious bedrooms, and a bathroom with tons of storage space. The Brickwork staff gave us a personalized tour before signing and has been very supportive and friendly ever since. The maintenance staff is always kind and checks in regularly. I highly recommend!

Positive experience: The apartment I live at (Parkview) has been a good experience so far. It's a nice place - good location, nice spacing inside, and working amenities. The office is also very good at responding and providing service if necessary. I've called, emailed, or visited their office multiple times and each time they were very friendly and worked out the situation or provided information in a timely manner. As a college student, I needed a place that was nice yet affordable and so far, I have enjoyed my stay at Parkview renting from Brickwork Properties.

Fantastic experience: I've heard a lot of horror stories from friends about their rental companies. I'm happy to say Brickworks truly stands out among them. Cheap prices, absurdly fast wifi, and any maintenance that needs to be done is finished within 2 or 3 days, sometimes day of. They give reasonable deadlines are are attentive to absolutely everyone

Fantastic experience: This is my second year with Brickwork Properties. I just moved to a new & larger unit this summer and didn’t even search for a brand new place. I decided to stay with Brickwork and moved to another unit they were offering. It has been a great experience so far. Thank you!

Fantastic experience: We moved to one of the apartment in August and they are really good, spacious. There are bus stops 1min and 8min walk from the apartment. So, multiple options for buses to go to campus. The place is really quiet which is really good. Also, they leasing process has been very smooth. We really love this new place

Fantastic experience: This has been our best experience in renting. The instant response to any questions has been immediate & professional.

Fantastic experience: Lived at one of their properties for two years! They are great!

Fantastic experience: Great spacious place. Been living here for 3 years w no problems!