Rok Management Group
Property management company
Opening hours
- sunday: 11h-14h
- monday: 8h-20h
- tuesday: 8h-20h
- wednesday: 8h-20h
- thursday: 8h-20h
- friday: 8h-20h
- saturday: (closed)
Photos of Rok Management Group
Rok Management Group: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,2 out of 5 from 56 reviews
Fantastic experience: I’ve had a great experience with this property management team. They’ve been responsive, professional, and quick to address concerns. Their properties are well-maintained, and communication has always been clear and timely. Overall, they make renting easy and stress-free. I would definitely recommend them to others looking for reliable housing.
Fantastic experience: Incredibly accommodating to my needs and provided excellent support. Their communication is prompt and reliable, always responding quickly to any inquiries. Highly recommend!
Fantastic experience: Very very nice properties! Me and my partner were able to find the perfect place! Everything is well taken care off and the owner is very kind and professional.
Fantastic experience: I’ve had a positive experience living in my apartment complex for the last year and a half. Brock is very personable and accommodating - I am going to miss it when I leave!
Fantastic experience: BEST IN THE BINGHAMTON AREA!! Finally found a reliable company. Hard to come by in the Binghamton area…Brock has been an absolute lifesaver for my rentals. ROK Management Group manages, leases, and handles renovations on a few of my rental properties in the Binghamton area, and they’ve made the whole process amazing. Their team is responsive, they move quickly when something needs to get done, and the renovation work they’ve done has been excellent. The biggest thing for me is that I almost never get bothered by tenant issues because they handle everything. If you own rentals in the area and want a team that actually stays on top of things, I’d definitely recommend them! Thanks again Brock and Donny
Negative experience: By far the worst management company I have ever had to interact with. Care nothing for their tenants despite breaking the law consistently. Have had no running water in my building for a week now and I do not expect them to fix it honestly. The only water flow in the building is a leak that has been going on for 3 years that they have never bothered to fix. Do not live with these people they are criminals who care nothing for their tenants as long as they pay. They will not even respond to maintenance requests. I had no working heat in my apartment for 3 weeks despite constantly badgering them while temperatures outside went below zero daily.
Fantastic experience: I rented from them and never had a problem ever I would rent from them again
Negative experience: Avoid avoid avoid. Either the 5 star reviews are paid for or management has had an overhaul of staff in the last year or two. These can't be the same people I am renting from. This management company left me and my 3 year old daughter with a front door that didn't lock for nearly two months. No regard for our safety or security (on a sketchy block no less). Had us on a maintenence queue for months and even suggested that I wasn't using the key properly. The building was not even half full of tenants - why the long queue? It was only when my apartment was entered and my belongings STOLEN that I marched to the office in person. Maintenence was able to come over and change the lock same day. No apology about the stolen TV. They notified me of an inspection happening at my apt at 6pm, then unlocked the door without even knocking. I could have been on the toilet, naked, bent over, whatever- I knew they were coming but its just courtesy to knock, not enter the apartment as if you live there! The manager threatened to fine anyone who texted her on a holiday $100. Idk, this just sounds i l l e g a l. There was mice in the apartment. My cats killed them and got sick with worms. It was reported to management and no pest control or follow-up was done. The company is too cheap to pay for private trash disposal, and too ineffective to provide proper recycling and trash receptacles for residents. When we step outside, we are greeted by the smell of putrescence and decay and the buzz of hornets. There have been several plumbing issues in the building. After the 2nd or 3rd maintenence request I submitted, management stopped responding to me. It seems they don't even care about protecting their own investments and wouldn't care if the ceiling caved in. Viewing and signing the lease was great, the owner was accommodating and responsive. The building was recently renovated and seemed well-maintained. But that's where the positives end. The company is shady. And frankly the manager does not have the personality or qualities necessary to manage a property full of HUMAN BEINGS.
Negative experience: Apartment was missing fridge and stove on move in. Extraordinarily dirty despite 5 day cleaning period being built into the lease. Very slow about service requests. They seem to engage in the scummy practice of forcing you to bother them to get your deposit back, although this wasn't 100% consistent for me and my roommates. It took a threat of bringing them to small claims to get my deposit back. Tenants, please don't forget your rights. Rental companies are legally obligated to return your deposit in a timely fashion. You do not need to pay for a lawyer to bring them to small claims. Take pictures on move out. Notify your landlord of address change and wait the requisite time. Send one email notifying them of your intention to bring them to small claims and to sue for 2x the deposit. If they don't answer you, then sue. If you win, you're getting paid hundreds or of they cough up, you're getting paid hundreds for a few hours work.
Fantastic experience: They were super helpful in finding me an apartment quickly…very professional and accommodating!!
Negative experience: Lol they are not good people they got issues and needs a tissues for their issues
Negative experience: They gave me my deposit bk but for over a year did nothing to fix things and they hired gangsters to torment disabled individuals, horrible do not rent from them you will be sorry
Negative experience: I think they should start paying people for the work they have done. Hope you pay up soon Brock and Owen!!!! These people think they can hide behind a name change. I will find out and keep the public informed you are not good people. We are watching you. BBB WILL GET YOUR NEW NAME TOO!!! Might want to fire everyone never know who's on the inside reporting information.
Negative experience: This company has held onto our deposits for 2 years in a row after putting us in terrible living conditions. They ignore service requests and left us in a house that was broken into multiple times while taking 3 months to fix a broken pipe. Our lease has ended a month ago and they are yet to give us back our deposits along with giving excessive charges. I would not recommend using them if you are looking for housing in Binghamton.
Negative experience: They have not given my son and his roommates their deposit back. It’s been over a month. They also seem to think by ignoring them it’ll make their problem go away.
Fantastic experience: VERY VERY nice people!very professional company.nice to see young people today with professionalism. Thank you!
Negative experience: This company gave us a tiny fridge for 8 people and took over 3 months to get us another one. They didn't care about any of our service requests. Meanwhile, they haven't responded to us about our deposit when our lease ended a month ago.
Negative experience: This management company will ignore complaint requests and will refuse to pay your deposit back. All of my friends that lived in their properties never received their deposits back. Horrible establishment. If you could avoid renting through them, do so completely.
Negative experience: The worse property management team in Binghamton. They do not take care of service requests and there are always constant issues with the property. They have also been ignoring my roommates and I (8+ tenants) and refuse to pay back our deposits a month passed our lease expiration. Do not rent through them, unless you don’t mind not getting your deposit back and being ignored.
Fantastic experience: HIGHLY RECOMMEND KOMANAGE! They were so helpful in finding housing for me and my roommates and had such great places to view. They were easy to work with and super reasonable when it came to dealing with maintenance and other questions we had about the space!
Fantastic experience: A great company! Made finding housing so easy, and was able to help with any problem that arose. Would highly recommend!
Fantastic experience: My roommates and I were screwed over by previous landlord and Dashown had reached out to us and helped us every step of the way. We were able to find a beautiful place last minute thanks to him! Very responsive and professional.
Fantastic experience: Best in bing
Fantastic experience: Would definitely recommend. My roommates and I talked to Dashown and he was always very nice, professional, and quick to respond to any concerns. He is a great representation of the company and helped my friends and I out a lot.
Fantastic experience: Absolutely wonderful people!
Fantastic experience: Komanage has a great service and great houses. Dashown was a great tour guide
Fantastic experience: Delt with Brock for nonstudent housing when I was looking for a bigger place. He was very attentative an patient with my indecisive nature. Met with me three times to view a place as I was in between two places. He and Austin was actually highly recommended by another house owner I was debating about renting........would definitely use again
Fantastic experience: Best people I’ve worked with when renting in Binghamton, super friendly and helpful. Brock is the bomb.com
Fantastic experience: I am a new professional working in healthcare in the community. I was having trouble looking for reliable housing until I met Brock. He was extremely knowledgeable about the community and housing market. He had my best interests in mind and helped me find the perfect fit. He addressed any concerns and went the extra mile.
Fantastic experience: Awesome guys. Respectful and get the job done. Would recommend 10\10. Very responsive and professional.
Fantastic experience: My roomates and I found a great house through KOManage, and Dashown specifically was a great help!!! He was super nice and accommodating and made the process easy for us
Fantastic experience: I want to share with everyone what a positive experience I had concerning renting my college student apartments with KOmanage Student Living. Austin and his associates were simply the best. The young men were professional, prompt, and properly masked during this trying time of Covid 19. They communicated very well and were truly understanding that I as a middle-aged man was weak concerning the proper handling of modern internet technology. I was thoroughly impressed from start to finish and I give this wonderful young company my highest rating.
Fantastic experience: Komanage is a great realty service for Bing students to use. Deshown is a great realtor who keeps it real and professional at the same time. I would definitely recommend using their service.
Fantastic experience: KOManage is great! I've dealt with Brock and Dashown and they are both extremely helpful. They made time to show us many properties right in our budget and location preference. I would recommend them to students or anyone looking for a good company for off campus housing.
Fantastic experience: I would recommend KOmanage to anyone and everyone. They are on board with everything! Its been a long time since having a management company like this! Keep of the good work!
Fantastic experience: My daughter was looking for housing in Binghamton and did countless tours with landlords who pushed her to sign at their properties. We finally reached out to Austin at KOManage and he was able to show her tons of different options and genuinely didn't care where she signed she just wanted to make sure it was the right fit for her. Thank you guys!
Fantastic experience: Very effective, responsive and reliable.
Fantastic experience: A new tenant of this company and they are great already! Brock and his team has been amazing and responsive with every question I have Recommend this company!!! And looking forward to renting from them long term!!
Fantastic experience: Dashawn and Brock were really helpful with our move. Dashawn is very thorough and will absolutely make sure all ends are met for your deal. Highly recommend these guys for your move into the area
Fantastic experience: KOManage easily provides the best leasing and property management services in Binghamton. They are an amazing resource as a student because they're a free service. They helped me find an amazing property for my group and all I didn't have to do anything. I definitely recommend KOManage to all Binghamton students looking for off campus - they'll make sure to get all your desired amenities and ideal location, and very quickly too.
Fantastic experience: Hands down the best student housing company with great selections of properties. Would highly recommend!
Fantastic experience: When I needed housing for the succeeding schoolyear, KOManage reached out to me very quickly. Within the next couple of days, I had already signed a new house. I can't believe how professional, friendly, and responsive these guys were. Thank you for helping me find my off-campus housing!
Fantastic experience: Ever since KOManage began to manage the property I'm renting things have gone extremely smoothly. They've been a pleasure to deal with as it is evident that they work with plenty of students and their response times for maintenance requests or general questions are superb. Best in the area hands down.
Fantastic experience: While others only showed me their properties and pressured me to sign KOmanage showed me a wide variety of properties with an open range of price points with zero pressure to sign
Fantastic experience: Our company used KOManage for our turnover cleaning of a large apartment complex for the second year in a row. Brock and Austin were always a phone call or text away if not here in person. Very responsive, reliable, and easy to work with. We will be using KOManage next year, and highly recommend their services.
Fantastic experience: hottest landlord in bing
Fantastic experience: KOManage is by far the best property management company in Binghamton, NY. The staffs are very friendly, welcoming, skilled, experienced and well trained. The company provide stellar customer service and a variety of services for their clients and the tenants. They are reliable, attentive, very professional, respond to emails, text messages and phone calls in a timely manner. They use the latest software to manage your properties. They understand the needs of the owner and the needs of the tenants. They take really good care of your properties and create a safe and comfortable environment for your tenants. I am very pleased with their work and their services. Overall a great company. I highly recommend them.
Fantastic experience: By far the best company to deal with in the Binghamton area; from getting your properties leased to renovation, cleaning, roofing, and even property management. Whatever it is, Komanage will do the job! 100% recommend.
Fantastic experience: Great office environment and excellent professional decorum. When finding a place to live they were a great help and the place is very clean
Fantastic experience: Great people
Fantastic experience: KO manage literally saved me. Holiday weekend, my water heater broke. Morning after it was fixed. I would recommend these guys to every landlord in the Broome county area. They were punctual, friendly, and got it done.
Fantastic experience: The staff is respectful and professional. I was very impressed with the response time. The properties are high quality and offered at a fair price.
Fantastic experience: Hands down best company in Bing to help students find off campus housing. Since they work with a majority of landlords in the area, they have tons of options to choose from. They made my friends and I search for a place to live such an easy process. The first place we looked at is the one we ended up signing a lease for. All around great experience and highly recommend using them.
Fantastic experience: This company is extremely helpful and has great student housing available in downtown Binghamton. Guys in the company are very approachable. Great business.
Fantastic experience: Great service, these guys helped me find exactly what I was looking for. They took away all the stress of dealing with landlords and finding openings myself. Definitely would recommend for anyone moving off campus.
Fantastic experience: While dealing with the high pressure of trying to find housing for my upcoming school year at Binghamton University, it was great to find a company who was was informative with the options in housing and in all price points. Easy to communicate with and get answers to all my questions. They found me a place where I am comfortable and can afford. I would highly recommend them for your renting or purchasing needs.
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