Easterby & Associates: Keller Williams | Realtors Big Bear Lake

Fantastic experience: At Big Bear Keller Williams I worked with Dan. Dan is an excellent real estate agent! He is professional, knowledgeable, responsive, and a pleasure to work with. His knowledge of the Big Bear real estate market made the entire process smooth and stress-free. I highly recommend Dan to anyone looking to buy or sell property in Big Bear!

Fantastic experience: My husband and I have lived in Fawnskin for 29 years and decided to buy a little 1964 cabin near the Moose Lodge in Fawnskin. My husband talked to Dan Easterby at the Moose one evening and Dan mentioned there was one for sale right up the street. I thought it was a crazy idea at first but drove by and met Dan and thought this could be fun to own and fix up. We love Fawnskin so much and talking to Dan was so easy and he was so friendly! He showed us inside and gave us great ideas and all the information on the cabin we could ever ask for. Was always so easy to get a hold of and kept us updated on everything going through with a very smooth sale . We could not be happier with his friendly service and advice !!! Thank You Dan, Nancy and Bob Varga

Fantastic experience: I couldn't be happier with the job Dan Easterby did selling my Big Bear property. From the day we listed the property through the final closing, Dan was professional, responsive, patient, and always available when I had a question or concern. What I appreciated most was that Dan never pressured me during negotiations. We had several offers and counteroffers along the way, and he respected my decisions while giving me the information and advice I needed. He kept me informed throughout the whole process. Selling a property can be stressful, but Dan made the process much easier and ultimately got the property sold and successfully through escrow. It was a pleasure working with him and I highly recommend him to anyone buying or selling property in the Big Bear area. Nick Karagozian

Fantastic experience: Dan helped us sell our Big Bear property quickly and for a fair price. The entire process was smooth and stress free. He showed great market insights, helped us clean up the property prior to sale by hiring landscapers, returned utilities equipment for us as we couldn't be on-site prior to the close and gave us recommendations for which repairs we should make. Thank you Dan and team!

Fantastic experience: We are beyond grateful that we met Joyce Cooper—she helped us purchase our new home, and we had a truly wonderful experience working with her! We bought our vacation home in Big Bear Lake under 2 months and we are so pleased to write this review for her. Before meeting Joyce Cooper, we had been working with another realtor who unfortunately wasn’t a great fit. He often came across as pushy and was not very responsive. He usually called us only in the evenings and rarely answered our messages in a timely manner. It felt like we were just one of many clients, and that personal connection and trust were missing. We were feeling frustrated and unsure—until we met Joyce. We discovered Joyce by chance when we decided to check out an Open House in Fox Farm. We didn’t even have an appointment—we just happened to be in the area and saw that it was open. Joyce greeted us with a warm smile and was incredibly welcoming. She was easy to talk to, respectful of our opinions, and gave us the space to explore without hovering or pushing. Unlike the previous agent we worked with, she wasn’t loud or overbearing. She made us feel comfortable and heard. Something about that interaction made us feel like Joyce was the one we were meant to work with. You just know! That decision turned out to be one of the best we’ve made. From the start, Joyce was professional, kind, and extremely knowledgeable about the area. She knew the neighborhoods, the renting trends, the market trends—you name it. Anytime we had a question or concern, she was quick to respond. We were honestly amazed at how fast and consistently she got back to us, often within minutes! That kind of communication made us feel valued and confident every step of the way. In just under two months, we closed on our new home—the very same place where we first met Joyce! The buying process went so smoothly, thanks to Joyce’s organization, efficiency, and calm presence. Even when we hit the typical bumps—like going back and forth with counteroffers—we never once felt stressed or confused, because Joyce always had our best interests in mind. She explained everything clearly and made sure we understood what was happening at each stage. We truly felt that she represented us, not just the sale. Joyce was always honest and transparent, and that trust made a huge difference. She worked tirelessly for us, and we could see how committed she was to making sure we found the right home—not just any home. This was our second time purchasing a home, and it was by far the most enjoyable experience we’ve had. We highly recommend Joyce to anyone looking to buy or sell a home. She is hardworking, reliable, respectful, and genuinely cares about her clients. She listens, she follows through, and she doesn’t waste your time. BE CAREFUL!!!! One major piece of advice we’d love to share with other buyers—especially first-time buyers: Be very careful when signing a buyer’s agent agreement. Don’t commit for more than a week at first. Use that time to see if the agent is the right fit for you. Unfortunately, my husband signed a two-month agreement with the first agent we worked with, and it became clear pretty quickly that it wasn’t going to work out. We had to go through the process of breaking that contract before we could officially work with Joyce. If we had known then what we know now, we would have waited and made sure we were working with someone who truly represented us from the start. Joyce Cooper was exactly that person—and we’re so grateful to her. If you’re looking for a realtor who is responsive, respectful, knowledgeable, and genuinely on your side, Joyce Cooper at Keller Williams Realty, is the one. You will not regret it! It was such a blessing to meet her on that day!

Fantastic experience: Good experience selling a unique property in Big Bear, CA. Definitely recommend

Fantastic experience: We had a great experience selling our vacant land. Dan was informative, knowledgeable, and guided us through the entire process from start to finish. He always took the time to answer our questions and made sure we understood every step along the way. Dan's professionalism and expertise made the sale smooth and stress-free. We truly appreciated his support and would highly recommend them to anyone looking to buy or sell property.

Fantastic experience: Dan is a super chill guy, that listens to you and offers good advice to get through process of selling your home! Highly recommend him and team!!

Fantastic experience: We have worked with Dan both buying a home in Big Bear as well as selling a home in Big Bear and he is great to work with. Always available to answer our questions and very open and honest. Definitely would contact Dan Easterby if you want to buy or sell a home!

Fantastic experience: We had the pleasure of working with Dan Easterby to sell our cabin in Fawnskin on the north side of Big Bear Lake, and the experience was outstanding from start to finish. Dan handled the entire process with exceptional professionalism, efficiency, and attention to detail. His expertise in the local market was evident, and he guided us through every step with seamless efficiency. Dan communicated clearly, responded promptly, and made what could have been a stressful process feel smooth and straightforward. Thanks to his strategic approach and dedication, our cabin sold quickly and at a great price. We couldn’t be happier with the results. If you’re looking for someone knowledgeable, reliable, and truly committed to delivering excellent service, my family and I highly recommend Dan Easterby. He exceeded our expectations in every way. This is my summation: TOP TEN THINGS TO DO WHEN YOU DECIDE TO SELL OR BUY: #1 CALL DAN AND HE WILL HANDLE THE OTHER 9!

Fantastic experience: We’ve worked with Genelle Rich-Easterby and Easterby & Associates on several real estate transactions in Big Bear, CA, and we would not want anyone else!!! Genelle and her team are true local experts who know the Big Bear housing market inside and out. They’re professional, responsive, and genuinely care about their clients. From helping us prepare our home for sale to guiding us through the purchase process, everything was handled with honesty, care, and attention to detail. If you’re looking for a trusted Big Bear real estate agent who goes above and beyond, we highly recommend Easterby & Associates. They are the absolute best.

Fantastic experience: We had a wonderful experience working with Dan. He’s very knowledgeable about the Big Bear market, easy to work with, and incredibly dependable. We always felt like we could trust him — he was a great mediator and skilled negotiator throughout the process. Highly recommend him to anyone looking for a real estate agent in Big Bear!

Fantastic experience: Dan was really knowledgeable about the Big Bear area and really went above expectations in coordinating all the details to help in the purchase of our home. Highly recommend!

Fantastic experience: Dan and his team listed my home, staged it beautifully, and sold it in less than a month! He got us a full price, cash offer for our asking price! I highly recommend Dan if you want to sell your house, especially in a slow market!

Fantastic experience: Are you looking to work with the best realtor in Big Bear? Well Genelle at Easterby and Associates is it! We tried contacting several agents in Big Bear with no reply. Genelle was fast to respond and fast to send us listing with our requirements. She’s lived in big bear for a long time and knows the area well. We live 2 hours away and she sent us various video tours when we couldn’t be there and when we were able to visit, she set up the times for us to view the houses we wanted to see. She also told us which listings we should skip because as you know pictures could be deceiving . This saved us a lot of time. Once we found the house we wanted, which had offers, she helped us create an offer the sellers couldn’t refuse. Even after closing the deal, Genelle has continued to reach out, checking in on us and helped us throughout our first vacation home/rental experience. Genelle does “All the things” and makes you feel like you’re a part of her family. We found a great realtor but also gained a new friend! Thank you, Genelle!

Fantastic experience: Dan recently sold us our first home! He has a great team to work with!! They were extremely talented and helpful!!! They knew all the ins and outs of Big Bear Lake and Big Bear City. He shows that he wants to help you find your dream home and not just there to sell you a home. He shows that he genuinely cares about you and your future. He has all the correct answers to your questions!!! It was such a fast and stressless transaction! He is such an awesome person!! I highly recommend working with him and his team!!

Fantastic experience: First-time home buyer!! I wouldn’t have wanted to go with anyone else! Dan is a fantastic realtor and person. He has the correct answer to all your questions. He is willing to help and do everything in his power to find you the perfect home. Working with his team was flawless. They had excellent communication and teamwork. Dan also has great ideas for those renovations you would want to do because he has done them himself, too. He shows that he’s not there to sell you a home; he’s there to make sure he finds you a dream home and that you are going to be happy with your purchase in the end. I highly recommend working with him and his team!!!!

Fantastic experience: Genelle gave us the best service when we were selling our home in Big Bear. We had a cash buyer within 5 days and she handled everything. She took every call and every text we sent her and took care of it immediately, I highly recommend her. She even helped us out with a few things after the house sold and we moved. Thanks again for your wonderful service, you have now become a friend 💖

Fantastic experience: Dan did a superb job in selling our home. He was right there when we needed him to be. The staging was awesome. I would definitely recommend him. Carolyn Parsons

Fantastic experience: This is our 5th purchase/sale with Dan & Genelle. They are very knowledgeable, responsive, caring and provide immediate follow-up. They walk you through any concerns and have become great friends. We highly recommend Easterby & Associates for your real estate needs.

Fantastic experience: Dan and his team were excellent and have total insight into the unique Big Bear/City market. I can’t thank them enough.

Fantastic experience: Without a doubt the best team ever you want it done you want it but you want it sold these are the ones that will make it happen they're dedicated

Fantastic experience: Dan and his team did an outstanding job. From staging the house all the way through close, Dan and his team handled everything for me and did so in a very professional manner. Dan is also extremely knowledgeable on the Big Bear market. I highly recommend!

Fantastic experience: If you are looking for the best Real Estate Team working today, we recommend Keller Williams Easterby located in Big Bear, CA. Their team is uber efficient. The staff and agents are knowledgeable when it comes to listing and selling your property. We recently worked with the Easterby Team to sell our home. The Agent, Genelle Rich- Easterby and her team assisted us with determining the correct list price, the staging for optimum viewing, and after only a few house showings a buyer came forward with a full price offer. During the Escrow process we were in constant communication and were kept fully informed of the progress of the sale, which actually turned out to be a very difficult task due to an inept loan company for the buyers. However, the dogged efforts by the Easterby Team were absolutely unbeatable and the sale was completed. To top off their efforts, Mrs. Rich-Easterby assisted us with our relocation by finding a great agent to work with us in another state. We simply cannot offer any higher praise than to say, they are the best in the business! We enjoyed our time working with the Easterby’s and recommend, if you are looking for a team that will work for you, give them a call.

Fantastic experience: Dan Easterby was so professional with the sale of my home. He did everything to sell my home. I would recommend Dan highly for the sale of your home in the Big Bear area.

Fantastic experience: Keller Williams in Big Bear Easterby and Associates is the best! Dan Easterby and Dallas Burk made both a purchase and a sale positive experiences for us. We highly recommend them.

Fantastic experience: Dan and his team are awesome. Dan was right there with us through the whole process and always responsive to our questions.

Fantastic experience: Working with Genelle to sell our cabin in Big Bear was an exceptional experience. Her level of service and professionalism throughout the entire process was truly impressive. Genelle’s knowledge of the local market, strategic approach, and attention to detail resulted in a quick sale at a price that exceeded our expectations. She was always available to answer any questions and went above and beyond to ensure we felt supported and informed. We highly recommend Genelle to anyone in need of a real estate agent in the Big Bear area. Thank you, Genelle, for your outstanding service and for making the selling process so smooth. You truly deserve this five-star review.

Fantastic experience: Dan was absolutely amazing - From our first phone call with our plans to buy a house in Big Bear, days looking at houses , the negotiating process and then getting through loan approval and finally closing! He was always a phone call away and a listening ear. It’s obvious he loves what he does! He is simply The Best!

Fantastic experience: Genelle is both an amazing Realtor and an amazing person. She helped me buy my house five years ago and just completed the sale as well. Genelle really cares about her clients and goes above and beyond to help make the process seamless. She is very knowledgeable when it comes to market conditions and understands how to price properties for the best results. Genelle not only helped me stage my property so that it showed to its greatest advantage, she personally moved furniture, hung pictures and even bought and touched up the paint. Genelle has many marketing sources and it resulted in an accepted offer within two weeks. I could not be happier with her efforts in selling my home, but also am happy that I gained a friend in the process.

Fantastic experience: Great to work with, our house had offers almost immediately & he was so easy to get ahold of with any questions along the way. Thanks again!

Fantastic experience: Dan and his team did a great job selling my mother's house. Dan was always responsive, made the process easy and got us a great price! Choosing Easterby & Associates was the best decision I made. Thank you for your amazing service!

Fantastic experience: Dan did a great job handling everything getting my mother's house ready to sell!! He staged it perfectly, priced it right and it sold for full price in 6 days!! We have used him three times for buying and selling properties! There is no question we will use him again when the time comes!!

Fantastic experience: In a time when it felt impossible to buy a house Dan was a pillar of optimism. He took our challenges and broke them down into easy parts and found solutions for every problem. We found a house, and Dan fought for us to get the best deal possible. He went above and beyond. No deal is too small for him, he gives everything his full attention. When I plan on buying or selling I’ll be contacting Dan “the Man” Easterby.

Fantastic experience: Linda is a great help!

Fantastic experience: Great Service. Great Attitude. Very professional. My only regret is that I don't have other properties to list with Daniel. Him being a decent golfer was just an added bonus.

Fantastic experience: I recently had the pleasure of working with Genelle Rich-Easterby and cannot speak highly enough of her expertise and genuine kindness. I was referred to her by another agent who told me that she "was the best in Big Bear" and after working with her I couldn't agree more. Her market knowledge was truly exceptional, which allowed her to provide valuable insights on how to price the property so that we sold quickly and still received the best price possible. Her staging skills were remarkable, transforming our property into an inviting space that attracted numerous potential buyers. Moreover, Genelle's communication skills were excellent, ensuring that we were always kept informed and involved every step of the way. Her dedication to providing top-notch service was evident in her attention to detail and willingness to go above and beyond to meet our needs. On a personal note, we had a family emergency right when we were getting ready to list the property and Genelle was absolutely amazing taking care of everything that needed to be done while we focused on our family. In the end, we had four offers within a week of listing the property and closed escrow in less than 30 days at over our asking price. I highly recommend Genelle to anyone looking for a knowledgeable, skilled, and communicative real estate agent.

Fantastic experience: I recently had the pleasure of working with Dan to sell my house in Big Bear, and I couldn’t be more impressed with the level of service and professionalism he provided. From start to finish, Dan demonstrated an unparalleled commitment to ensuring a smooth and successful transaction. Dan’s knowledge of the local market was truly impressive. He took the time to understand my needs and preferences, and he used his expertise to guide me through every step of the selling process. His strategic approach and attention to detail resulted in a quick sale at a price that exceeded my expectations. Throughout the entire process, Dan was always available to answer any questions or address any concerns I had. He went above and beyond to ensure that I felt supported and informed at every stage of the journey. His dedication to customer satisfaction is truly commendable. I cannot recommend Dan highly enough to anyone in need of a real estate agent in the Big Bear area. If you’re looking for someone who is professional, knowledgeable, and genuinely cares about your needs, Dan is the one to call. Thank you, Dan, for your outstanding service and for helping me sell my house with ease. You’ve earned every bit of this five-star review.

Fantastic experience: Our realtor Genelle Rich-Easterby was introduced to us via a mutual friend. You ever meet that one person who seems unstoppable, would do anything to get the job done, and was genuinely a nice person? Genelle fits that description perfectly. Genelle tromped through 3-foot snowbanks to provide access to Big Bear cabins that we thought we wanted to view. All the time we looked at our cabin list, she was asking questions and clarifying our needs. We even looked at one cabin on three separate occasions on the same day trying to figure out how we could make it work. She could tell that we were getting frustrated and offered a suggestion to just “peek” at a cabin that she believed was something that might interest us. Guess what? We walked through the front door and were greeted by Bear carvings, a huge fireplace, the perfect number of rooms for all our kids and grandkids, and a great fenced yard for our fur babies that basically told us we had arrived at the new “CroupeDaVille Cabin”. Genelle’s expertise and understanding of the various neighborhoods in Big Bear and the surrounding communities was unsurpassed. Even after signing the papers for the “CroupeDaVille Cabin”, she remained in constant communications with us to ensure our Big Bear migration was successful. We are beyond impressed with Genelle’s work ethic and initiative. She has made a normally stressful transaction, smooth as the bunny slopes of Big Bear. Thanks again Genelle!!

Fantastic experience: Genelle Rich and Dan Easterby went beyond helping us to Sell our Home Faster for a really good price. The Mobile park were we use to live were very difficult to work on it and Genelle help us to go trough the process, It was not an easy sale and they make it happen. After that me and My dad Bought a new home and she helped us to get a the Deal of the year! This is our 3rd transaction with Genelle and we would love to continue working with Easterby Team! Thank you so much!

Fantastic experience: I have only good things to say about Daniel Esterby! Daniel listed our home and kept all family members involved, updated. He was responsive to texts, phone calls, and emails. It was not difficult to get in touch with him and he responded in a timely manner. Thank you Daniel for being both professional, and knowledgeable in addition to being easy to work with! Thank you! Paula

Fantastic experience: My husband Frank and I have had 8+ transactions with Dan, Genelle, and Easterby and Associates. There is no better agents in Big Bear or anywhere in the US! They worked diligently on each and every transaction with professionalism, guidance, knowledge, and friendly manner! WE NEVER have to worry when we call Dan and Genelle!! Especially Genelle for her 100% communication and willingness to help in every situation!! Dan's knowledge of the real estate fueld goes beyond expectation! We continue to be blessed with Dan and Genelle and 100% recommend their services! Thank you Dan, Genelle, and Easterby Associates! We look forward to another successful year!!

Negative experience: Here is Genelle's reply after ONLY 2 text messages via Zillow. You can see her true colors. They sent me a marketing email so I replied to Dan. No response, no nothing. I'm not saying they are bad people but I wouldn't trust them with a huge purchase, especially if your new to the process or area. Possible fake reviews with customers that only have 2 reviews, or 0 or 20. Sounds like they bought the reviews. I am a real person with 91 reviews. Most of them 5 Stars, I'm pretty easy going. "lol hello, no problem I only responded to your request. This is not an automated system I am a real estate agent answering questions that you asked. Happy New Year. Thank you for wasting my time!" Added 1/16/2024. I blocked your number. You're the bully. Geez, get a hold of yourself. You gave yourself a 5 Star review? LOL.

Fantastic experience: Where do I even start! This incredible woman completely singlehandedly made my dreams of becoming a homeowner come true! She is a woman of integrity and pure heart. She literally held my hand the entire process, from the time we started touring properties to the last moment when I signed papers and got the keys! She went out of her way day and night to keep me informed of every step. She comforted us every time there were set backs in the process, she fed my kids pizza when we had to come out to the property for inspection, she stayed on the phone with me countless number of times to explain every process in detail, she literally was at my side 24/7 from beginning to end. She clearly is about making her clients her number one priority. Genelle made sure I got the best deal possible and fought for me when things went south. She never left me high and dry or confused, at any time, during the process. She was never unavailable, she answered every single call and every single email. She literally handled all the footwork so I didn't have to. Do not go with an agent that is only concerned with their commission, you want someone like Genelle in your corner. Trust me, buying a home is NOT easy, there are so many steps, so many rules, you do NOT want to go into this process without someone like Genelle guiding you. As a first time home buyer I can honestly say I wouldn't have been able to get through this process without her. The process is long and grueling and extremely bipolar with many ups and downs. The average person, even after researching, can not navigate this process effectively without a trained professional (with years of experience) like Genelle and her team. I highly recommend Genelle Rich with Easterby and Associates. I will always be grateful to this woman for making my dream come true!

Fantastic experience: Dan and his team are wonderful to work with. They have great communication and does what it takes to get your home sold. If your looking to purchase a new property this is your team! Thank you Dan!

Fantastic experience: Dan assisted us with the sell of our cabin. He’s amazing! Extremely professional and knowledgeable. I love his communication throughout the entire process. We will definitely have him represent us for any future transactions.

Fantastic experience: Dan and his team did a great job selling our Big Bear home. Thanks again Dan.

Fantastic experience: I worked with realtor Linda Guevara, who was absolutely phenomenal. I live 2 hours away, I'm a super busy single working parent with a demanding job and 3 teenagers in my household, so Linda made sure that the few times I had to travel up the mountain, everything was efficiently organized. We communicated mostly by text and signed documents by email. She gave me a list of local contractors, called several companies on my behalf and even stopped by, when the temps dropped, to make sure the cabin was warm so that the pipes wouldn't freeze! I felt taken care of and she was always available with a wonderful personality. You just cannot go wrong hiring her for you buying or selling needs. She's 1st class!

Fantastic experience: Excellent and personal service with honest and straight forward and fair representation ! Loved dealing with Dan who took the time to do research on what I wanted and only pulled up listings in my price range and those that ticked my wish list ! He nailed all the locations and set up a practical viewing route list to save time and energy. I made an offer the same day on the perfect cabin for my families needs ! Took me back later to re-review my choice in case I missed anything ! More than just a realty service ! Like having family in the business representing you Loved our house warming gift too! Marcella and Kai

Fantastic experience: Genelle was so patient and super helpful throughout the whole process. I would definitely use Easterby and Associates again!

Fantastic experience: Dan did an amazing job from start to finish with the sale of our home in Big Bear Lake. He made the process so easy. I highly recommend him and would not use anyone else. Thanks Dan for the outstanding effort and work you did for us!! Much appreciated!!

Fantastic experience: I don't know how to say it any other way but... Don't ever go with another realtor. Dan is the man! I have worked with him a few times, and he is by far the best realtor out there. He has a grand composure and knowledge that will put you at ease to sell your house and, or, find the right house for you to purchase. Not enough stars here to give him and his team. Thank you!

Fantastic experience: These guys don’t just sell houses, they sell relationships! That’s what happens and that’s how much they care. Sure there’s a few dollars involved but being that is something you CAN’T put a price on. Our purchase was a GREAT experience and the next one will be too. If you’re looking for someone to get to know you as a person and find the exact fit for a residence, you’ve found them! Thanks again for everything Genelle and Dan Easterby.