3Z Realty
Welcome to 3Z Realty, the premier local real estate agency in San Marcos, Texas, dedicated to helping clients in Hays and Comal Counties achieve their property goals with expertise and empathy. From the historic charm of San Marcos and New Braunfels to the scenic beauty of Wimberley and Canyon Lake, our experienced team provides comprehensive services for buyers, sellers, and investors. We offer tailored strategies for residential sales, including new construction and custom home builds, ensuring every transaction is smooth, transparent, and successful. Our deep local market knowledge allows us to provide accurate pricing, maximum exposure through the MLS, and expert negotiation to secure the best possible outcomes for our clients.
What truly sets 3Z Realty apart is our unique mission-driven approach. Founded by Robby and Katy Roden, our agency is dedicated to raising awareness and funds for narcolepsy, a condition that impacts one in 2,000 Americans. When you choose 3Z Realty, you are not just hiring a broker; you are supporting a meaningful cause. We combine professional excellence with a deeply personal touch, often building lifelong friendships with clients through shared experiences like kayaking on the Texas Hill Country rivers. Whether you need help with property management through our trusted partner, 3Z Property Management, or are looking for investment opportunities, we are here to guide you every step of the way.
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: 10h-17h
3Z Realty: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,6 out of 5 from 58 reviews
Negative experience: During our time working with this company we were hit by a late fee nearly every month we stayed there despite never missing a single payment. We had to ask for them to remove the charges every time. This company then handled every aspect of our move out until it came to the security deposit. They then either were fired by the renter or they stopped working for them. This left us prey to the clueless owners we rented from to get our security deposit back who, of course, cheated us out of our money acted in bad faith according to Texas law, and had no idea how to handle a move out. We ended up paying twice for cleaning services because it was on our lease under 3Z. My brother rented another home under this company to which he ended up discovering a hole in his roof a few weeks later. Very disappointed in this company.
Hey Ian, Your review has been left for the wrong company. 3Z Realty does not manage properties. 3Z Property Management does and would be happy to respond to your review.
Fantastic experience: Robby was a huge help throughout the process of selling some of our land in Dale. He was knowledgeable, responsive, and made everything much easier than we expected. He kept us informed every step of the way and worked hard to get the deal done. We really appreciate all his help and would definitely recommend him and 3Z Realty to anyone looking to buy or sell property.
Fantastic experience: These folks are the best! A++
Hey Dusty,
Thanks so much for the review and kinds words. It's always a pleasure working with you guys and glad to have you as part of the 3Z Family!
Fantastic experience: Robbie is amazing was with us through every step of the process and answered any question we have.
Thanks so much Tino and it was a pleasure working with you and Delma. I look forward to working with you and your family in the future!!!
Fantastic experience: I had the pleasure of working with Robby on the other side of a real estate deal. He is highly knowledgeable in the local market area surrounding New Braunfels and San Marcos. As a realtor, working with him and getting to the finish line together made it an amazing experience for our clients and I would gladly work with him again. He was highly responsive and always answered calls. Would definitely recommend!
Fantastic experience: Robby Roden was a knowledgeable resource for my landlord issues. Would use again!
Fantastic experience: Robby Roden with 3Z realty was very attentive and had our best interest at heart! The sale of our house went very smoothly. He took care of everything and made it a simple process! We highly recommend Robby Roden!
Fantastic experience: Robby's local area knowledge is excellent. We live outside of the area, so his guidance helped us in choosing the property location that was right for us. He also did a great job negotiating with the sellers agent. Thank you!
Hey Carolyn, Thanks so much for the kind words and it was an absolute pleasure working with you. I look forward to helping you guys again in the future!
Fantastic experience: Excellent service. Robby and Katy went overboard to ensure a very smooth closing. They updated my wife and I consistently through the entire purchase process. I would not hesitate to use the services of 3Z Realty in future. Thanks again to Robby and Katy.
Fantastic experience: We utilized 3Z realty to purchase one of our homes and a rental properties as well. We received outstanding service from Katy and Robby. Even during frustrating times with inconsistent builders and delays, 3Z was always on top of what was going on. Our experience with them made everything easier and we felt like VIPs during our building and buying processes. Whether you are looking for an family home or investment property, rest easy knowing that 3Z realty will take care of you.
Negative experience: Just stopped by their office on Hunter Road (1151am). Their office was closed, despite posted hours to the contrary. I called their listed 866 number and after the 4th ring, someone picked up, laughed and hung up. Immediately removing from my housing searches.
Hey Lennel, We have security cameras and a Ring doorbell and have had no clients visit our office today. Also, you may have dialed the wrong number because our phone system goes directly to a menu to choose sales, leasing, or investments and then forwards to all of our agent's cell phones. We have also not missed any calls today. Feel free to call me directly on my cell phone at 512-787-6139 as I would love to help. This is our busiest time of year and all of our agents are usually out with clients while our property manager is also out at properties assisting tenants with move in and move out so please call ahead of you would like to schedule an in person visit.
Fantastic experience: Worked with Z at 3Z property management and from the very beginning, starting with the property search and application, she and her team worked with me every step of the way to make it happen. Her responsiveness and etiquette are unmatched. I highly recommended 3Z Management (and ask for Z if you to add to your great renting experience). If I needed to move back, I would search and sign with them again, no question.
Positive experience: Honest people
Hey Deadviper, Thanks so much for the comment but just curious why the 4 star review vs 5 star. Have we helped you buy or sell a home? Any feedback would be truly appreciated.
Fantastic experience: Robby, and 3ZRealty are a world class business. I had to sell and move fast and could not attend the closing, because I was moving out of state. 3ZRealty team took care of everything for me. The home was sold in 3 days plus I got over the asking price. Robby is dependable, fast, and a very trust worthy person. I would recommend this company to anyone.
Hey Frank, Thanks so much for the kind words and it was an absolute pleasure working with you. I just wish we could have met before you had to move out of town as we definitely loved the little bit of time we were able to spend with you. We wish you luck in your new location and hope you come back to see us soon!!
Fantastic experience: I recently came to 3z as a first time home buyer who was very overwhelmed. Robby was very prompt in responding to my inquiry, he was very professional, and has made starting this process a lot less stressful. If you’re looking for a home in this area Robby is your guy!
Hey Seth, Thanks so much to letting everyone know how great of an experience you have had utilizing our services. I can wait to see you guys receive the keys to your very first home!!!
Fantastic experience: Do you feel that your taxes are too high? Call Robbie at 3Z Realty. He can do comparable comps for the homes that are around your area which can help you prove to the tax office that they are too high. He gets results!
Hey Marlon, Thanks so much for the review and I look forward to helping with any other real estate needs for you and your family!
Fantastic experience: We are new to San Marcos and finally ready to purchase a house. 3z Realty has helped us through the process of buying a home. Robby is responsive and knowledgeable about the area. We are thankful to have 3z by our side through this process and can’t wait to find our new home!
Hey Steve, Thanks so much for the kind words and can't wait to find that perfect home!
Fantastic experience: Nice helpful staff
Hey James, Thanks so much for the review and we look forward to working with you and your family for years to come!
Fantastic experience: Robby and the team are top notch. Whether you are buying, selling or looking to lease you will be taken care of.
Hey Travis, Thanks so much for the review!! We truly appreciate having the opportunity to help you and your family with all of your real estate needs and look forward to working with you for years to come.
Fantastic experience: Robby and his wife Katy are extremely professional, knowledgeable, and helpful! The only people we trust for our real estate and property management needs!
Hey Chris, Thanks so much for the review and it has been our pleasure to assist you, your friends, and family with their real estate needs. We look forward to many more years of friendship and business!
Fantastic experience: Great team at 3Z Realty! Love working with Robby, Katy and Brandi!
Hey Rick, Thanks so much for the review! It has been an absolute pleasure working with you guys and we look forward to many more years of business!
Fantastic experience: I love Robby and Katy and their family owned business. Together, they can help you from finding the right rental all the way to buying your first home, to a bigger home, to investment properties and the manage your property or properties for you! They have a great team of professionals on their side to ensure smooth transactions, AND they have a really, really care about people and making the right recommendations based on needs and budget. If you are looking for someone to help you with your housing needs and hang in there with your for the long run, including selling and re-investing, give Robby and Katy a call!
Hey Mary, Thanks so much and Katy and I have definitely enjoyed working with you over the years and look forward to many more to come!
Fantastic experience: Robby, Katy, and Brandi are a great team that helped me look for a facility for my business and will be who I use to find a new house or lease or sell mine. If I am ever able to fulfill my wife's dream of getting a farmette they can help too. They have a vast network of resources and other professionals whenever there's anything I need. Their friendship is enriching and invaluable and I wholeheartedly recommend them!
Hey David, Thanks so much for the kind words and we look forward to helping you and your family find the perfect farmette in the future!
Fantastic experience: Brandi and everyone I have met there are very good, out going people. We had no reservations leading our house in Blanco Vista from them.
Fantastic experience: I just wanted to say thank you to Robby Roden and the 3Z Realty team. Robby helped us sell our house very quickly and did an amazing job. The marketing and home sale process was first class and I would highly recommend him to any friends or family.
Hey Brendan, Thanks so much for the kind words and it was an absolute pleasure working with you and your family. We truly appreciate your time, business, amd friendship!
Fantastic experience: This is a genuine company that goes above and beyond to help you out. I am so thankful i hired them for my real estate services. I will use them again.
Fantastic experience: Quick thanks to Brandi Hunter for finding us some great folks to rent our house prior to selling it. We'd also like to thank Robby and Caleb for working together to find a wonderful buyer for our home and make the sale seamless. The entire team at 3Z were there through the rental and selling process and explained everything, down to the last detail and it was a hassle free procedure!
Fantastic experience: Great realtor and broker
Hey Toni, Thanks so much for the review and kind words! The support of our clients, friends, and family are what keep our business alive and prosperous. We truly appreciate your time and business!
Fantastic experience: Robby and his team are incredibly pro-active, diligent, professional, and accommodating... arranging and re-arranging, to meet us and serve us. One of the most positive experiences we have ever had without a doubt. Thank you to all the 3Z Realty team and we will be referring friends and family to your company indefinitely!!!
Negative experience: Absolutely terrible. Robby will not answer the phone on weekends and does not respond to text for days at a time if ever at all. The office is impossible to get a hold of on the weekends as well. Due to this multiple showings of my home have been completely mis-managed and completely canceled because Robby and his company cannot be bothered to give agents the lock-box code. Do yourself a favor and pick a better company to represent you
I truly apologize for your bad experience but honestly I am really surprised at the review as we have not missed any phone calls or voicemails. Feel free to contact me directly on my cell phone at 512-787-6139 to discuss any issues. Also, all of our properties are set up with a third party company call Centralized Showing Services which has the combinations available to any real estate agents that would like to schedule a showing. Sometimes properties are occupied with tenants and require 24-hour notice so there can be delays on showings.
Fantastic experience: 3Z was a great company to work with, and they helped us through the complexity of buying a house in the USA.
Thank you so much for the kind words, Tammi. We really appreciate the feedback. It was a pleasure working with you! Please don't hesitate to reach out if there is anything we can help with moving forward.
Fantastic experience: UPDATE: We were very disappointed when we first arrived (I gave this place 1 star) but after 2 years, I can say that things certainly turned around for us. In 2015, staffing was obviously a problem (phone calls and emails were unanswered, etc) but that turned around dramatically. Obviously, we liked it since we renewed our lease! Our family grew by 1 while we there and it was a comfort to know we would be bringing her home to a quiet, warm neighborhood. We've moved but will always have a warm spot for this place. Wonderful improvement, 3Z! Great for small families and newlyweds, not just college students.
Thank you so much for the kind words, Carla! We are truly thankful for the feedback you provided early on as it greatly assisted with growing and improving our company to provide a better leasing experience. Wishing you all the best moving forward & please don't hesitate to reach out if we can help in the future.
Fantastic experience: Robby and his team are amazing! 3Z sold our home the by the second day it was on the market. Robby is very knowledgeable and made the experience stress free. Thank you Robby and 3Z team!
Thanks so much Erika! You and Leo were an absolute pleasure to work with and I look forward to many more transactions in the future!
Fantastic experience: We thought there was no chance we would ever get out of our overpriced apartment. We had little to no money saved with a daughter in daycare and a mound of student loan debt. We came to Robby for help renting a house so that our daughter could have a backyard to play in, knowing that buying a house wasn't possible. After working some numbers he let us know that a home purchase was in fact a realistic option! Robby worked with us patiently, showed us numerous homes within our budget and desired location. After we weren't able to find a home that met our expectations, Robby suggested a different neighborhood that we hadn't previously considered. His expertise uncovered a home with a great layout for sale below market value. We have now been in it for 2.5 years! Not only do we love our neighbors but our home equity has risen considerably! I cannot recommend Robby and Katy enough. Their fun personalities made us feel as though we were buying a house through friends and we couldn't have been more at ease through the entire process.
Thank you so much for the kind words, Bryan. It was great working with you. We are so thankful to have such amazing friends/ clients.
Fantastic experience: 3Z Realty was a pleasure to work with. From finding me the perfect home, to being there after the close. I would highly recommend them to anyone!
Thank you so much, Marty. It was a pleasure working with you as well. Hope all is well and please keep in touch. :-)
Fantastic experience: We had such a great experience with Robby and his team. He was very helpful in selling our house and finding us the perfect house to live in. We would recommend 3Z Realty to anyone looking for a house in the New Braunfels area.
Thank you so much for the kind words, Mona. It was great working with ya'll and looking forward to some bike riding in the near future.
Fantastic experience: A big thank-you to Robby Roden for his help and advise on selling my house. I saw first hand the amount of work and long hours he put in to sell my house quickly and for a good price. I could not have asked for a better Realtor.
Fantastic experience: Great people. Very helpful, knowledgeable, and fun
Thank you so much for the kind words Randy. We really appreciate the support! :)
Fantastic experience: Great service ! Robby was there when ever I needed. Really made me feel like family!
Thank you so much David! It was great working with you and great to hear you were pleased with our services. Please keep in touch and let us know if there's anything we can do to help moving forward.
Fantastic experience: Love them! We have purchased 2 properties from them. Both times they were helpful and attentive and guided us through the entire process. Thank you!
Thank you so much for the positive review Colinda. We enjoy working with you and love having you as a client!
Fantastic experience: It has been a pleasure working with Katy & Rob and the 3Z Realty Team! We have no doubt that we picked the right realtor to represent us in the in the sale of our home in Kyle. As we were no longer living in the area, their team went out of their way to keep us up to date on the very fluid local market conditions (sales in the area, "competitive" listings, etc.) as well as feedback after each showing of the home. Once we got a contract, they walked us thru the closing process, scheduling contractors and inspectors...always making sure that our interests were well protected. We greatly appreciate everything "extra" that they did for us (taking in the garbage cans, picking up packages left at our door, unlocking gates for the lawn crew, even as far as checking on the house after the recent storms!). It made our transition back to College Station so much easier. They provided great personalized service and we didn't get "lost" in the mix as I feel we would have if we had gone with one of the national "chain" real estate companies. Thanks for everything!
Fantastic experience: Katy, Robby and everyone at 3Z Realty have been GREAT to work with. They are always there to help no matter what. I am very pleased with 3Z Realty and would recommend them to anyone looking for a place to lease or purchase. Robby even helped me move a sofa into the condo I am leasing on a Sunday afternoon. Now that's customer service!!! 5 stars for 3Z.... :-)
Thank you very much for the kind words Jeff. We are very thankful to have you as a tenant and we look forward to working with you for many years to come.
Negative experience: DO NOT HIRE!! THEY TOTALLY MISMANAGED THE LEASE OF MY PARTIALLY FURNISHED HOME IN SAN MARCOS!!!! NO BACKGROUND CHECK WAS PERFORMED YET THEY TOLD ME IT HAD BEEN DONE), HOT TUB TORN OUT AND DESTROYED, FURNITURE GIVEN AWAY, NO INSPECTIONS WERE EVER PERFORMED!!! LATE ON MY MORTGAGE PAYMENTS EVERY SINGLE MONTH FOR OVER A YEAR, LIED TO ME EVERY TIME I CALLED TO CHECK ON MY HOUSE! THE THEFT OF MY BELONGINGS HAPPENED IN JULY AND THEY NEVER KNEW UNTIL I MADE SURE IT WAS INCLUDED IN THE NEW LEASE. SO MUCH HEARTACHE AND ANGUISH COULD HAVE BEEN AVOIDED HAD THEY NOT LIED AND HIDE FROM ME!
Thank you for the comment Elizabeth. We appreciate all feedback from our clients both positive and negative.
Every person that applies for a property managed by our company is charged an application fee which pays for a third party company to provide a national criminal/ sex offender and credit report. We follow the same strict qualification requirements for every person that applies for a property managed by our company and also screen applicants by reviewing rental history, verifying income/ employment, and other selection criteria. Our company complies with all standards set forth by Fair Housing guidelines and a copy of our tenant selection criteria is available upon request and also summarized on our website. We do not share credit and background information with property owners due to the confidential information contained in such reports, but we do provide owners with an overall summary of findings and an explanation of whether or not an applicant meets our minimum requirements.
We will be happy to resend records of inspections and bank statements showing on time mortgage payments set up on auto draft. Our company also maintains detailed records of communication including: emails, text messages, voice messages, photos, reports, financial statements, etc. We advise property owners to remove non-realty items such as dressers, armoires, furniture, and other personal belongings; and we do not manage furnished properties or properties with hot tubs/ swimming pools due to the legal liability presented to home owners and Management Company.
Fantastic experience: ForeFront Foto photographed 3Z's new office grand opening. John and I thoroughly enjoyed working with Robby and Katy. They are very professional caring people. The party consisted on many of their past clients. All of which had nothing but the highest praise for the job that Robby and Katy have done for each of them.
Fantastic experience: What a great experience! They sold me my property without a hitch! I was nearly taken at Remax, but the heard about Robby Roden, talked to him on the phone, and I could tell that he wasn't some salesperson trying to earn a buck. He truly cared and explained everything in detail, worked with me, found me a home that I love, and I still invite him over for BBQs. These people are great and they will look out for your best interest and get you into a home you LOVE!!! Not to mention, a percentage of their earnings on every home they sell goes to a great cause--Narcolepsy research and awareness!
Fantastic experience: This is a great company to work with. Robby works well with his customers, and looks out for their best interest.
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