Trautman Real Estate Agency & Appraisal

Fantastic experience: Kim Baker was absolutely wonderful to work with. I had not rented a property in more than ten years, so I was not very familiar with the process, but Kim made everything smooth. Her professionalism and service were truly impressive. I had recently sold my home, and because I was also dealing with a very tight timeline around my graduation, I needed to move in earlier than usual. Kim was very understanding and accommodating, and she helped arrange an early move-in that made a huge difference for me. She was also very responsive after I moved in. Whenever maintenance was needed, she arranged it quickly and efficiently. I really appreciated how reliable she was throughout the entire process. I highly recommend Kim to anyone looking for a realtor who is caring committed to helping her clients.

Fantastic experience: What can I say about the wonderful interactions I had with Keith and the team at Trautman!!! So many things!! From start to finish the communication, trust and information given was so warming. I always felt I had someone on my side and that even when hiccups came up with the sale of my house and the purchase of the other that it was all going to be handled and with care. I couldn’t have asked for a better group to help me and can’t thank Keith enough for all the hard work he put into this and building a bond with someone I can trust to this day!!

Fantastic experience: Just had an Issue with water being shut off. Apparently there was an issue when transferring the Water when they bought my Apartment Building, and the water went unpaid and got shut off. The Maintenance Call taker, Keith, was great. He completely understood my situation, felt my frustration, and worked to help get me answers and resolve my situation. Thank You and God Bless You Keith.

Fantastic experience: My third time using PJ. Recommend for quick purchase and sale.

Fantastic experience: Kristen and Kim are consummate professionals and I had no issues renting from them.

Negative experience: We rented 908 E Sunnycrest in Urbana. They made us pay for 2 nights. What a DUMP! It hasn’t been cleaned in who knows how long. Tub was clogged and after how gross the house was, wasn’t about to stand in dirty water to shower. We left after a miserable night. Cabinets in kitchen were so gross and the toilet wouldn’t flush. What a waste of money. Do not believe the lies in the ad!

Fantastic experience: Phillip Curry was awesome. He was friendly, knowledgeable, timely, and communicated extremely quickly and well. He also worked with us to go through numerous different houses before we found something that worked for us. He treated us as a priority and didn't pressure us to get a deal done quickly. We took our time and ended up with a lovely home thanks to Phil

Fantastic experience: Phillip Curry was great to work with. He got our house sold quickly and made the whole process very easy. He was always easy to reach, kept us in the loop, and genuinely looked out for our best interests. We really appreciated his help and would definitely recommend him to anyone looking for a great realtor!

Fantastic experience: They did an appraisal for us as part of a bankruptcy proceeding. They were quick, professional, and thorough. It helped us out immensely to get the appraisal in front of the trustee. I am sure everything they do is at the same professional level and will not hesitate to use them for any future real estate needs.

Fantastic experience: We are working with PJ for mutiple years now while he and his team are managing one of our properties. He and his team do a great job, are very flexible, reliable and responsive. I can highly recommend him!

Fantastic experience: Working with PJ was amazing! He had our house sold in 5 days! He listened to what my husband and I were looking for, showed us all the houses on our list and really made the whole buying and selling process a breeze! He was great with communication, advice and had a great program available for us staying local. Although he helped us find our forever home I will forever recommend his services!

Fantastic experience: I work with the Trautman team on multiple fronts; they manage my rental properties, advise on new real estate purchases, and help me through the buying process. I would highly recommend PJ and team! They are highly responsive, professional, and have extensive knowledge of real estate.

Fantastic experience: Very smooth process and well cared for throughout buying and selling my home. Couldn't have asked for a better realtor!

Fantastic experience: My spouse and I are in the process of moving to Champaign from Indiana. We’ve lived in the same house for 26 years so we’re a bit rusty when it comes to navigating the home-buying process. PJ was extremely helpful and patient with us and he took the time to explain the documents when we were ready to make an offer. He not only drove us to see several homes but also pointed out his favorite restaurants, parks, and other notable sights. PJ went above and beyond our expectations. I highly recommend this agency.

Fantastic experience: We've had an excellent experience with Kim Baker, taking care of our property. We had to renovate our property before having it leased, including overall painting, carpet replacement, backyard fence installation, and many more other things to be fixed. Kim took care of it very quickly, and found new tenants as well, during that time. We feel very fortunate to have Kim as our property manager, and we hope to have her assistance for a long time ahead. Thank you, Kim, for all you've done for us.

Fantastic experience: Trautman is the best! I had a wonderful experience with Kim Baker. She was always there in a swift manner to answer all of my questions I have never felt so assured when moving into a new home. The process was easy, very transparent and smooth. I don’t know what I would have done without you guys. Thanks again

Fantastic experience: PJ and his team went above and beyond! Moving from several states away, my first impression upon arrival was white glove service. PJ picked me up and showed me all around the area, each community, and asked detailed questions to uncover what type of neighborhood I was looking for. Once we found a place, he effortlessly guided the offer from start to finish. Even more impressive was his deep knowledge of local services from plumbing to full remodel. And each referral was prompt and performed high quality work. If you’re looking for a knowledgeable and very pleasant real estate professional, I highly recommend him. He’s smart, kind, and someone I now consider a true friend. Thank you PJ!

Fantastic experience: We used Trautman to purchase our house and the experience couldn't have been more delightful! I found them on Google and kept my fingers crossed, and I couldn't have gotten luckier. We bought from out-of-town, so we relied on PJ and his team for FaceTime home tours and were entirely dependent on their expert eye — which they provided in spades. Everyone PJ recommended was super great, especially the lender. We had last-minute changes like a remote notary and revised closing date which he accommodated like a pro. His negotiation on the price and extras was also very successful and appreciated. This is my second home buying experience, I know what can go wrong, and don't take their skills and kindness for granted.

Positive experience: Review from someone just having moved in... The interactions with Trautman Real Estate were straightforward. Whomever I spoke with was polite and patient. The only reason I don't give five stars is because there were occasional hiccups in communication. I suspect they were technology related, but they were hiccups nonetheless. I would have no reservations working with them again.

Fantastic experience: Keith was an amazing agent who always tried to make things work, they do an excellent job!

Fantastic experience: Kimberly is amazing to work with! Everything from move-in to move-out was smooth during the two years of stay at one of Trautman PM's (formerly Champaign County Realty) managed properties. Kimberly returns emails within a day most of the time, and she does her best to accommodate any requests like early move-in). The maintenance requests submitted through Appfolio were promptly taken care of. Although I have never talked to PJ directly, he has also been super responsive over emails. Out of all the leasing experiences in Champaign, this has been my favorite. I wish to be back with Kimberly and PJ in the future.

Fantastic experience: Kimberly Baker has been fantastic to work with! Patient, attentive, and responsive. We've really appreciated all of her help!

Fantastic experience: PJ is absolutely amazing, and we highly recommend his agency's services to everyone! He helped us find our dream home, even amidst our unique requirements and a challenging market. He really helped us become part of the community here, and we can't sing his praises highly enough. Incredibly professional with exceptional service!

Negative experience: Took $100 from us for background checks when we were looking for August rentals (I made this very clear up front and repeated it multiple times ) only to tell us after they ran the background checks that they were renting the properties immediately. If your agent makes this kind of mistake then they need to refund the background checks because I feel like this company stole $100 from me and my husband. And looking at some of their other reviews this is not the first time it has happened. I would be very cautious applying with this company. They seem very unprofessional and very disorganized

Fantastic experience: Phil Curry has represented me in purchasing several homes in Champaign, and he has managed my properties the entire time I've owned them: several years now. Phil is amazing on every level: from knowing the market, to negotiating prices, to overseeing inspections, to closing a deal. His communication is exemplary, which is especially important to me, as I live out of state. Since helping me buy my homes, Phil has gone on to manage them for me, and he is remarkable in this respect as well. Phil informs me, in advance, of all maintenance issues. He has found great tenants for all of my properties, and he has kept my properties in tip-top shape: all while bringing in a great rental income. I would trust no one but Phil Curry and the Trautman team with my properties. I recommend them on all real estate and property management matters 100%!!

Positive experience: I had a chance to work with Aaron Cooper, during the journey of purchasing my home. He has a very professional mannerism, but lacks communication and staying on tasks. He has the potential of becoming a great real estate agent, if he applies more dedication to the business.

Fantastic experience: My spouse and I worked with Phillip Curry to sell our home this summer, and we highly recommend him and Trautman. The suggestions he gave, as well as the photography provided, allowed us to present our home in the best possible light. We sold within 48 hours of being listed and appreciate his work!

Fantastic experience: My husband and I recently sold our home with the help of Evan Hannan! She was very knowledgeable and made the selling process very quick and easy for us. Thanks again Evan!

Negative experience: The thing is, if you’re going to take peoples $40 for applications fee, but yet say every house on your website is taken and there’s nothing to apply for. How about you give people their money back instead of wasting their time. Not to mention the amount of times i was told i would get a call and me or my hubby never got one. Unprofessional scam artist. But thanks to you, we found the perfect place. Just a warning to others.

Fantastic experience: My fiance and I worked with Evan Hannan to purchase our first home last November. The process was so smooth from start to finish. She was extremely helpful in connecting us with resources and finding a lender that could work with our unique situation. We got a great house and had a great experience from our first phone call all the way to the closing table!

Fantastic experience: I recently purchased a home with the help of Evan Hannan from Champaign County Realty. She skillfully navigated me through the whole process from start to finish. She answered all of my questions, gave helpful suggestions, and promptly returned all calls, texts, and emails. She is professional, knowledgeable and just a joy to work with. I highly recommend her!! 10 out of 10!!

Fantastic experience: Realtor PJ Trautman is a superstar! From our first zoom meeting (I was relocating) to the closing, PJ was on top of it all. He was awesome at advising me during a difficult buyers market and despite some bumps in the road he got me my #1 home choice. Beyond his professional acumen as a realtor, PJ also helped with my transition to Champaign, from referring excellent contractors to hosting social introductions for the new guy in town. The recruiters at my new job also took note of PJ’s helpfulness in getting me to Champaign and now they call upon him to work with others interested in relocating to CU. Please let this review serve as my highest recommendation for PJ Trautman to be your next realtor for your Champaign County real estate transaction!

Fantastic experience: We used PJ Trautman when we bought a house in Champaign. He is an excellent realtor. Everything went smoothly and without a hitch. We moved from out of state and he even suggested a Realty attorney for us and a carpet guy. Can't say enough good things about PJ!

Fantastic experience: I have been renting my home from Champaign County Realty since 2020 and Kim, PJ, the maintenance guys, and just everyone I have talked to have been awesome! I've really have had the best experience with this company so far! I had my AC go out on a holiday weekend at the beginning of September so I sent and email around 10pm on a Sunday and 1st thing Monday morning (which was a holiday) one of the maintenance men called and said I'm on my way! I was so surprised and grateful! They are very thorough and make sure they get things fixed ASAP! Also, they come around every spring & winter just to make sure all of the appliances electricity (down to light switches) are in good working order for me! It really is a great company! They also give you your privacy and always let you know well in advance if they are coming to do anything needed! I love my home because it truly feels like my home because Champaign County Realty has made sure if there's anything they can do to make it better, they will! I DEFINITELY recommended them for your next rental! Also, their rent prices are great! As a single mother it feels great to have a great home that I can afford and my kids are just as proud of our home as I am:) I plan on staying here as long as I can and if for some reason I HAVE to move I will definitely speak with Kim or PJ about finding another place!

Fantastic experience: PJ Trautman at Champaign County Realty was phenomenal to work with! As a first time homeowner on top of being extremely COVID conscious, PJ was extremely patient, organized, and caring, which were all very important to me. PJ walked me through every step of the process, including how we could get things accomplished by being very safe. PJ also has a lot of resources and connections -- I am still contacting him today for references about home improvements. I highly recommend Champaign County Realty and PJ Trautman!

Fantastic experience: Champaign County Realty was extremely professional and efficient. I got a closing in 30 days due mostly to the fact of how detail oriented Michelle was. It was apparent that Michelle knew all the ins and outs of selling real estate. Not only did Michelle help me buy a new home, but she sold my old home. It was a wonderful home selling/buying experience. I would recommend her to anybody who wants a win win situation.

Fantastic experience: I've worked with Champaign Country Realty in from renting a property to having my home apprised. They are very easy to work with, responsive and polite.

Negative experience: Very very bad company. They kept charging us. We gave them the apartment spotless. They gave back with holes in it. Very very poor service. I feel like we were scammed.

Fantastic experience: PJ Trautman and company have been managing our out of state rental for more than 2 years now. The are always available for questions and have exceptional customer service. Very easy to work with and highly recommended!

Negative experience: I landlord my experience was very bad. My property was excellent when I rented. After two years with them there are holes in ceilings and water in the garage. Property is worse condition.

Negative experience: My experience with them was very very bad. They are not responsive and professional.

Fantastic experience: My company CU Home Buyers has worked with PJ and Genia selling multiple homes over the past couple years. I can always count on honesty, integrity, and open communication. As a business owner these are top priorities for me. PJ and Genia nailed it!

Fantastic experience: PJ and his staff were extremely helpful and patient while assisting me and my family in purchasing our country home. Pj and Genia drove hours and hours showing us any house that we wanted to see. Also with PJ having experience in the appraisal side of things, it gave us some extra reassurance that we were getting the best home for the best price. PJ was not pushy at all in our selection and was always there to get us quotes and information about our home. PJ and his staff exceeded every expectation we had for a real estate company and they will be the only realtors that we will ever use from now on. Thank you for an excellent experience.

Fantastic experience: I had the pleasure of working with PJ and Genia as my realtor team for buying my 1st home. THEY ARE AMAZING!!! Helped with a very difficult seller and their realtor that caused more troubles than needed. The finance company I went with was extremely difficult and stopped communication with me the client. PJ or Genia stepped up for me and got things done. Always managed things professionally and with a personal touch. One of them would contact me same day if I had questions or problems and I had a lot of both. Very reliable. They were the highlight of a difficult process. STRONGLY RECOMMEND THESE GUYS!!!! THANK YOU BOTH FOR YOUR WORK.

Fantastic experience: As first time home buyers, we had many questions and needed a lot of information and guidance through the buying process. PJ was there for us every step of the way and made what could be a stressful process, one that was enjoyable. He is a no pressure realtor who allows the buyer to work at a pace that is comfortable for them. We love our first home and the neighborhood and can't thank him enough for working with us through the process and then. I rate him more than 5 star if I can.

Fantastic experience: PJ helped me purchase my first home and got a great deal! We're now moving onto helping my mom purchase another home. He's very informative, knows all of the ins and outs and has solutions to difficult situations. He's helping my brother find financing for home accessibility, which is not his job but he does that because he cares about his customers. He has several resources within the community and the surrounding communities to get everyone's needs met.

Fantastic experience: The team at CCR is very helpful. They were able to help me get a family placed very quickly who needed housing very badly. They have a wide variety of types of properties for rent and for sale. The property they were able to provide for the family that needed placed was nicely remodeled and they have been helpful when the family needs maintenance. Great customer service, and great people.

Negative experience: Scheduled a showing, they didn't show or respond to calls at all. Received an email several hours later asking why we never showed up to an address they had never mentioned before at all, saying that we got the address wrong, despite them confirming the address we went to multiple times. Acted like they had mentioned the new random address several times, despite it never coming up before. Awful attempt at a bait and switch, and huge waste of our time.

Positive experience: Great people to rent from!

Negative experience: I do not recommend renting from this place. Charged us $1,000 to paint after we moved out for damage that was there when we moved in. They continuously had a charge added to our account, didn't make us aware of a "sewer bill" we would have to pay every month, and then changed the stipulations on it frequently. Very inconsistent and seemed to be trying to rip us off every chance they got.

Negative experience: WORSE rental company you will ever work with. Troutman and his associates are complete crooks. They break urbanas rental laws without a blink. YOU CANNOT CHARGE $10 A DAY FOR LATE FEES IN URBANA. THERE IS A MONETARY LIMIT. Honestly if you rent from his company, good night and good luck. The owner responded by saying to avoid this, don't pay the rent late. STOP VIOLATING RENTAL LAWS IN URBANA.

Fantastic experience: Found us the perfect home and closed in a month. Exceptional service. We will be back!

Fantastic experience: I lived in a cute little 3 bedroom house off of Sheridan Dr for 4 years. Champaign County Realty was simply amazing. If I ever needed anything or had any questions they were always on top of it. If you are looking for a reliable, family friendly, and truly amazing company to rent from I would suggest Champaign County Realty for all your residential needs.

Fantastic experience: Working with PJ on the purchase of my first house was great! He made the process so stress-free and was there to answer all of my questions every step of the way. He had an answer for every road block! He really knows this area and he is peach to work with. I am so happy I was able to purchase my home with PJ & CCR by my side!

Negative experience: Worst company ever! DO NOT RENT FROM THEM

Fantastic experience: I purchased my home in 2009 with PJ Trautman by my side through the whole process. It was my first time buying a home and as a single mother of 2, a bit of a scary move. PJ thoroughly explained all the details to ease my worries and a few short months later, I was moved in. Recently, I saw a house for sale online and I called PJ to set up a time to meet me. He met me that afternoon and we put in an offer. As crazy as it sounds, I had no intention of moving but I didn't want to miss the opportunity to buy that house. Long story short, I didn't buy the house. The point is, no matter what stage of home buying I'm in, PJ has helped me understand what steps need to be taken to get me where I want to go. I still live in a house I love and when I'm really ready to move, I know who I'm giving my business to.

Fantastic experience: When purchasing our 1st home recently this company went above and beyond to ensure it went perfectly. Realtor Pj Trautman not only made sure everything went perfectly, he also went out of his way to ensure we were ready were connected with all the resources one needs during their home purchase. We were alway well informed, and in the end who would have thought buying your first house could be so easy!

Fantastic experience: PJ is absolutely fantastic!!! He helped us with the sale of our home and the purchase of our new home. PJ had some great ideas that got our house under contract after only 3 days on the market! PJ was very helpful during the entire process and always responded quickly to any questions, comments or concerns we had. Regardless of how rediculous those questions may have been, he was always professional and knowledgeable. He kept us well informed of everything during the entire process and helped us keep our sanity!

Fantastic experience: Loved the house I rented! It was in a great location with a great price! They were very responsive to my needs. Definitely recommend them for your renting and buying needs! Special shout out to PJ!!!

Fantastic experience: PJ, Dionne, & the CCR staff are wonderful! I rented with them for two years & they were always very accommodating & easy to get ahold of if I needed anything. I am now in the processing of buying with PJ, & as a first time home buyer, he is making it as effortless as possible & is always available for anything I may need.

Positive experience: The people are perfectly nice to deal with, but the cost of the house I rented several years ago was far too expensive for its size and location. Additionally, maintenance on the house was not well done and was never prompt. I would consider working with this company on buying or selling a home, but I would not rent again.

Negative experience: I have had a terrible time renting from this company and dealing with several of their employees. I do not recommend them to anyone looking to rent or buy a home in the Champaign-Urbana area.