Coldwell Banker Ben Bates, Inc., Realtor

Fantastic experience: Great experience working with this real estate agent. They were professional, responsive, and truly committed to helping me find the right property. Their guidance made the whole process simple and stress-free. From start to finish, everything was handled efficiently. I would highly recommend their services to anyone looking for a trusted agent.

Fantastic experience: Mr. Douglas Brown is an excellent realtor! He is welcoming , organized, and very helpful! We were grateful for all his time. We will be sure to contact Mr. Brown for any of our future property needs. Thanks Coldwell Banker of Palatka! Thanks Mr. Brown!

Fantastic experience: Kept me well informed, speedy process with setting up the house to sale

Fantastic experience: Teresa Taylor handled my land I had for sale. She is awesome. She did a fabulous job sold them very quickly too. If you’re looking for a realtor, this would be the individual you need. I highly recommend her as well as her business very professional, courteous, and stays on top of things communication was fabulous. I definitely would use her again in the future Thank you, Theresa Taylor.

Fantastic experience: Thresa Taylor was excellent! She helped us to negotiate a great price and closing went smoothly and was done in a timely manor. She really knows Palatka and was very good helping us find the right property.

Fantastic experience: T. Is an Excellent Realtor! Very professional, knowledgeable, very nice and make the process of my property been sealing smooth and pleasant. I highly recommend. Relax and enjoy the ride because she knows what she’s doing, so just follow

Fantastic experience: Penny was great to work with on top of the transaction from start to finish I would highly recommend her for your next real estate transaction

Fantastic experience: Penny made the purchase of our home so easy. She was quick to answer any and every question we had no matter the time of day, and kept us updated on everything that was happening. Penny had a wealth of knowledge of the home we purchased and the neighborhood it is located in. She made our very complicated process much easier, I can't recommend her enough as a realtor!

Fantastic experience: Coldwell is always willing to go that extra mile.. Although all their realators are awesome Brenda Lockhart has been exceptional in my realestate needs.

Fantastic experience: My agent, Brenda Lockhart, was very knowledgeable about the real estate market (trends) as she advised us accordingly in the sell of our home.

Fantastic experience: Penny Adams helped me a lot and was very knowledgeable about the whole selling process and kept me informed on what was happening in the market. I would highly recommend her as the real-estate agent for anyone selling their property.

Negative experience: Unfriendly office and unwilling to help

Negative experience: Reach out and spoken to Margaret to list our home 8months ago . Margaret talk professional and very confident she could sell our home fast . We feel for all the hype and payed her a high commission rate as she quote was the best in that office. After a month or so that all proved to be nothing but hype . Calling her a getting a call back was unbelievable days later or never . We reached out to Ben Bates and even went to discuss our business issues and after that we gave them another chance. We had a few individuals that stopped as our house as they couldn't get a person to call them back per the number on the sign . Then we had a individual from Alaska stop buy also and claimed he was on hold for several minutes and then hung up . We reached out to Margaret and no call back after 3 days . Left a message with Ben and the next day Margaret called. She informed us these customers was lying and we made it clear we had enough of lies. Margaret made it clear to cancel our contract that day. WONDERFUL TO US . We informed her send us a copy of the cancellation and get the signs removed and give us our keys and remove the lock box. Still waiting for them to remove the signs and lockbox and call us back with a ETA . DO NOT WASTE YOUR TIME AND MONEY WITH THIS OFFICE TO SELL YOUR PROPERTY. ITS MORE OF A HOBBY TO THEM THAN A BUSINESS! WHAT A PATHETIC REALTORS

Fantastic experience: Thresha Taylor recently handled the sale of property for us. We were completely satisfied with every part of the experience. She was available and prompt to answer all our questions. She walked us through the process so we understood the paperwork that was involved. She made sure our property had excellent exposure in the market and helped us to get the best sell price possible.

Negative experience: We worked with Stephanie Huskey, and if I could leave zero stars I would. We waited for months for her response, she never got back to us. I guess we should have known, in the beginning she couldn't answer our questions from the start. She wasn't very knowledgeable about anything, and she lied to us claiming that Florida had a state LAW that limited the amount of people that could leave in the house, what she was referring to was the two heartbeats per minute RULE that most landlords follow. There are no statue of limitations based on occupancy in the state of Florida. I would never recommend her to anyone. She leaves you hanging with high hopes and doesn't even read your messages. This is the most unprofessional realtor I have ever met.

Fantastic experience: Thresha Taylor is great! Thresha is beyond great. She goes above and beyond expectations. We have been so lucky, so blessed to have found her. Thresha shows through her actions that she truly cares for her clients’ best interest. I feel it would be hard to find any other agent that could live up to her high standards. Amazing!

Fantastic experience: I am a real estate investor and Thresha Taylor has been great with finding deals and helping with putting deals together to make sure they will be profitable. Will definitely be using Thresha moving forward.

Fantastic experience: T Taylor was very helpful in selling our property. T returned phone calls and text messages in a timely fashion. If she didn't know the answer right away, she investigated and got back to us. The process was easy and stress free! Thank you T!! Jeanna and Wes

Fantastic experience: Kimberly Morris was our agent in the purchase of our home on Old Wolf Bay Rd in Palatka She was such a rock through all the trials and tribulations she always kept a positive attitude even when I wanted to cry.. She jumped through hoops and helped us to work out any problem that came along! I felt like she wanted us to get this house as much as we did! great help in making our dreams come true!

Fantastic experience: Thresha Taylor is such an incredible realtor! She walked my husband and I through each step of the process, and ensured a quick close date when we purchased our home. I cannot recommend her enough!

Fantastic experience: Thresha is a bulldog of a Realtor with Coldwell Banker Ben Bates. She looked for a home for us for months in multiple counties, showed us several homes, was knowledgeable about them during the walk thoughs, made offers on multiple places, matched us with a great mortgage broker in Florida Real Estate Loans, and stuck with us as we battled getting through all of the real estate and lending esoterics. Highly recommend her and CBBB. Also, Ben Bates looks dapper every day in a bow tie, so you know you're dealing with a sophisticated operation!

Fantastic experience: Thresha Taylor is a 5 star agent. Her knowledge and professionalism was outstanding. I bought an investment property through her and she was there every step of the way to answer questions and concerns.She returned calls promptly. She showed me multiple properties and never rushed. If you are doing a real estate transaction, you might as well have the best . She will not disappoint you.

Fantastic experience: We loved our whole experience at Coldwell Banker Ben Bates. We had a very limited time to find a home and Thresha Taylor worked overtime to help us find a beautiful home and close very quickly. We would recommend them and Thresha anytime. If we ever move we will be going back for the 4th time. Very pleased!

Fantastic experience: Thresha Taylor is a realtor that is quick and helpful. Always willing to get the answers I need. Looking forward to keep working with her.

Fantastic experience: Thresha Taylor provided exceptional service! She is passionate and knowledgeable. She made selling our home a seamless process! Will certainly be using her again soon!

Fantastic experience: Kim Morris is a premier Realestate agent. She found my new home and had loads of reputable contacts to help in securing loan to contractors and you name it—she went above and beyond when compared to other agents from previous experiences. Alway courteous, prompt in returning calls and availability. If we were on a grading system, Kim would get an A++.

Fantastic experience: Kim Morris is an exceptional realtor. She has gone above and beyond to help my family in the purchase and sell of two homes. Her dedication, professionalism, and kind heart are unmatched. I can’t recommend her enough for all your real estate needs.

Fantastic experience: Kim is so passionate and hard working, she takes time to answer and explain all your questions. Love her!

Fantastic experience: We are extremely pleased with Brenda Cummings performance as our real estate agent. Brenda worked diligently to sell three different homes for us over the last few years. Since we were no longer living in the area, she checked our house regularly to make sure there were no problems. Brenda went far beyond her duties as a realtor by not only informing us of any issues … but also occasionally dusting & making sure our bathrooms were clean. Her extra help meant so much to us since we wanted our house to always look its best. She set up several open houses & went far beyond expectations with them. And Brenda always kept us informed of progress as well as competitive selling prices around the area. We highly recommend Brenda Cummings to anyone looking to sell their home!

Fantastic experience: Very helpful finding the perfect property for us and continues with local services to turn our house into our perfect home. Highly recommend Margaret Zahner to be your agent.

Fantastic experience: My experience with Margaret Zahner and Dottie could not have been more enjoyable. Moving here after 30+ years at our previous residence in south Fla, we didn't know anyone or anything in this area. Margaret has become a true friend and confidant as I'm sure she's the same with all her clients. I would recommend them to anyone moving into this area.

Fantastic experience: When faced with the sudden loss of a loved one there are a myriad of emotions and details to navigate. One being the selling of a house. Not just any house but your childhood home. A home where love was fostered and memories made. I couldn’t imagine going through this process without the help of Margaret Zahner. She was professional yet caring and thoughtful. Her years of experience guided each decision we needed to make with grace and wisdom. She was beyond generous with her time and made many personal sacrifices. Thank you Margaret Zahner and Coldwell Banker for making this such a positive experience for our family.

Fantastic experience: I would recommend everyone who is in the process of buying a property in Putnam county, fl to contact Mrs. Margaret Zahner. She is very patient, punctual, dedicated, she keeps you up to date. The best part, she negotiates very well on your behalf. Alex Telfort

Fantastic experience: It was an absolute pleasure to have the opportunity to work with Penny Adams. We worked with her on selling our house AND purchasing a new one. She made the whole process easier than we thought it would be. She took care of whatever we needed and always made time to answer any of our questions or show us any properties we were interested in. She communicated with us continuously so we were aware of any upcoming deadlines, inspections, possible concerns, etc. She has a ton of knowledge in real estate and you couldn't ask for a better realtor. We had 5-star treatment from the very beginning and beyond closing. We highly recommend Penny for whatever your real estate needs are!

Fantastic experience: Penny Adams was a pleasure to work with. She started with helping us by providing contacts that did an excellent job with the services that needed to be done before putting the house on the market and during escrow. This was all extremely helpful considering we were on the west coast. Penny was always available to answer our questions and kept us updated on a regular basis respecting the time difference. I would not hesitate to recommend Penny to my family and friends for their real estate needs.

Fantastic experience: Brynda is a wonderful agent, her dedication is unmatched.

Fantastic experience: Brynda will treat you like family. She is an amazing person who puts your needs ahead of her own. We need more people like her in this world. I truly feel blessed to know and work with her.

Fantastic experience: Brynda Cummings was amazing to work with. She is knowledgeable about the markets and was able to sell our home quickly! Definitely recommend her services for anyone looking to buy or sell!

Fantastic experience: Brynda Cummings was wonderful to work with, she’s went above and beyond to help sell our first home. Highly recommend!!!

Fantastic experience: We had a pleasant experience dealing with Penny Adams as our Realtor.

Fantastic experience: My husband and I have worked with Penny Adams both as buyers and sellers. We were very happy with her knowledge and professionalism. Penny is the best, and we would not hestitate to work with her again!

Fantastic experience: Kim Morris is the agent for ANY and ALL of your real estate needs! She is very dedicated to providing the best experience for her clients. I have personally worked with her for 3 transactions, and got 5 star service EVERY TIME!!! Highly recommend !!!

Fantastic experience: Our realtor, Kim Morris did an amazing job helping us sell our home!! This was our first time selling and she was there to help us every step of the way and gladly answered our many many questions.

Fantastic experience: Couldn’t have asked for a better agent than, Kim Morris! Always there to answer questions and guide us every step of the way!!!

Fantastic experience: Coldwell Banker is the best real estate company in Palatka and Erin Fortner is the best realtor. Punctual, professional and resourceful. She just simply gets the job done

Fantastic experience: Sharon was an amazing realtor and found us a wonderful home! We would definitely recommend using her and codwell if you are looking for a home!

Fantastic experience: Erin has been fantastic. Would recommend her to anyone looking to sell or buy a house.

Positive experience: OMG I hope I'm making the right decision going with Coldwell Banker Ben Bates, Inc. I love my Agent, but not getting the response I expected with the commission she will be making. I need someone that is going to have my best interest at heart and I'm not feeling it right now. Ugh !!!

Negative experience: Mr. Ben Bates is a very nice gentleman, too bad his realtors are not as nice. Margaret Zahner has made this transaction a nightmare. I have participated in multiple real estate transactions since 1972, none have been as disturbing as this one. The worst realtor in the world. Made me never want to buy or sell any property ever again. I only completed this transaction because of this view

Fantastic experience: Always answered my calls with information I needed

Fantastic experience: Bought our house with Sharon Daniels and Coldwell Banker Ben Bates Realtor in 2017 with excellent service and professional representation. Sold the same house in 2019 in less than a week and closed in 45 days with Sharon.

Fantastic experience: We were so pleased with excellent representation of our listing agent Erin Fortner of Ben Bates Realty. Appointments for viewings were scheduled each week with adequate notification for staging the house. She coordinated all of the showings and worked with a colleague to find the perfect new owners for our home.

Negative experience: Coldwell is in business to get listings. I found out the hard way the top closers all work for other firms.

Negative experience: My wife and I have made over ten real estate transactions over 36 years and working with these folks has to rate as the worst experience ever. If you expect promises to be kept or calls or e-mails returned in a timely manner you will be disappointed. January 2018 update: After firing Margaret Zahner for being non responsive to e-mails, messages or phone calls, we endured yet another nightmare of her making. She was the buyer's agent presenting an offer on our home. When we counter offered we never heard another word from her until four days after the expiration date. It appears that being non responsive is her trademark and don't expect any help from her broker.