Krono Property Management Llc
Krono Property Management stands as a premier authority in property management, serving apartment communities, condominiums, and homeowner associations (HOAs) across Des Plaines, Illinois. With over 25 years of professional experience, the company has built a reputation for elevating industry standards through meticulous attention to detail, financial transparency, and uncompromising service. Krono handles the complexities of day-to-day operations, allowing property owners and boards to focus on strategic growth and community well-being.
Their full-service approach encompasses comprehensive financial management and proactive property care. Financially, Krono provides end-to-end support including unlimited bill payments, rigorous budget planning, separate resident ledgers, past-due collections, and detailed monthly reports. This ensures maximum return on investment and complete visibility into the property's financial health. On the operational side, their dedicated team offers 24/7 emergency response, preventative maintenance scheduling, rigorous property inspections, and expert vendor management. They utilize a vetted network of contractors to maintain common areas, handle capital projects via efficient RFP processes, and ensure every aspect of the property is preserved and enhanced.
Modern convenience is at the heart of Krono’s service model. Through secure online owner and tenant portals, stakeholders gain instant access to essential documents, real-time financial statements, and maintenance tracking. Tenants can easily make free ACH payments and submit requests, while owners enjoy transparency with immediate access to bank statements, board meeting minutes, and vendor work orders. Located at 960 Rand Road, Suite 211, Krono Property Management combines decades of expertise with cutting-edge technology to protect assets and improve resident satisfaction.
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
Photos of Krono Property Management Llc
Our comment from ImmoNetwork about Krono Property Management Llc:
Expert Property Management with a Personal Touch
Krono Property Management has established itself as a leader in property administration, serving condominium associations and HOAs in the Chicago area with over two decades of professional experience. The firm distinguishes itself by combining decades of industry expertise with modern technology, offering a comprehensive service model that prioritizes both financial integrity and operational excellence. Their approach ensures that board members and residents benefit from transparent, efficient, and proactive management.
Responsive and Dedicated Team
One of the most frequently praised aspects of Krono is the exceptional responsiveness and professionalism of its staff. Clients consistently highlight team members such as Debbie, Rocky, Isidora, and Petros for their ability to resolve issues quickly and communicate clearly. Whether handling emergency maintenance, answering resident inquiries, or coordinating complex projects, the staff is described as helpful, patient, and genuinely committed to customer satisfaction. This human touch fosters strong relationships and trust within the community.
- Quick Response Times: Staff members are known for returning calls and emails promptly, often within hours.
- Professional Expertise: The team demonstrates strong knowledge of Illinois condominium laws and industry best practices.
- Problem-Solving Skills: Employees are praised for addressing concerns thoroughly and following through until issues are resolved.
Financial Transparency and Operational Efficiency
Krono excels in managing the financial health of associations, providing detailed reporting, rigorous budget planning, and efficient accounts receivable management. Many board members report that the company has significantly improved their financial visibility, reducing delinquencies and streamlining payment processes through user-friendly online portals. This transparency allows boards to make informed decisions and maintain fiscal stability without constant follow-ups.
Proactive Maintenance and Community Care
Beyond finances, Krono ensures the physical well-being of properties through diligent maintenance schedules, emergency response capabilities, and careful vendor management. Clients appreciate the team's attention to detail in keeping common areas clean and safe, as well as their ability to handle unexpected situations, such as storm damage, with speed and efficiency. This holistic approach to property care enhances the living experience for residents and protects the long-term value of the assets.
Krono Property Management Llc: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,6 out of 5 from 69 reviews
Negative experience: Dealing with Krono Property Management has been an absolute nightmare. As an owner, it’s practically impossible to get ahold of anyone to address ongoing issues, and they clearly couldn't care less. Chris, the alleged manager, consistently ignores calls and hides behind his assistant instead of taking responsibility. The building is plagued by multiple unresolved complaints, yet nothing is being done to rectify the situation. It’s frustrating to see such a lack of professionalism and basic communication. I will be reaching out to Radu personally to discuss how to handle this complete failure in management.
Fantastic experience: Very good alwaz helpful I really appreciate everyone's help they make arrangements wen needed.
Fantastic experience: We happy because we have good association
Fantastic experience: It is very good service
Thank you Rabia!
Fantastic experience: An unexpected severe storm came through with down trees, siding, debris, etc Our HOA property manager Chris and his team immediately took action. Within 24 hours our community looked like the storm never happened. Thank you Chris and Krono!
Teresa, We are happy we were able to help! Thank you for your review!
Fantastic experience: Tamara and her team do an exceptional job managing our property. They’re incredibly responsive, professional, and, most importantly, they actually follow through on issues and make sure things get done.
Thank you Asmir. We are happy that we could meet your standards.
Positive experience: Good people, clean, relatively quiet, noisy outside, one nice tree in front,
Fantastic experience: Rocky is very helpful.
Thank you Klaudiusz!
Fantastic experience: Their attention to maintenance, improvements, and resident concerns shows how much they care about the property and the people who live here. I appreciate all the hard work that goes into keeping the building running smoothly and maintaining high standards. Thank you for your commitment and excellent service! - Rocky Angelo Macalit
Anita - It is always a pleasure to work with you. Thank you for the kind words!
Fantastic experience: Great association! The building is well-maintained, clean, and managed with care. The team does a great job addressing concerns and ensuring the property remains a wonderful place to live. Thank you for all your hard work and dedication to our community. Highly recommended!
Thank you Anita! We are glad to be part of making your home feel like home!
Fantastic experience: We have had Krono for a number of years and everyone from office staff to our manager are amazing. Petros you are the best.
Fantastic experience: KRONO has become the first management company has employed in my condo association's history. Even though it is early in our contract with them, I have had nothing but positive experiences with Rocky. They are quickly responsive in returning voicemail & have always sent email confirmations of our interactions.
Laurie, Thank you for your kind words! We will strive to continue your positive experience with Krono!
Fantastic experience: It was great fun to get together with neighbors. Even though I didn’t win, the prizes given were very desirable. It was run very professionally and provided a good time with neighbors.
Sandra, LWS has been doing some nice community events and we are very happy to hear you are enjoying them!
Fantastic experience: Very great communication and lovely to work with.
Fantastic experience: Krono Property Management is by far the best company in this type of business I have experienced. As a board member in two condo associations that Krono manages, I can attest to their professionalism, technical expertise and attention to the needs of the communities they serve. Thank you!
Negative experience: Very unprofessional behavior from the so called property manager Petros, he promised one thing on a recent project and delivered something competely different. These people don’t keep their word and then blame you when you bring it up to get the issue resolved. If you want to waste your money and time, this is the company for you.
Martin, as it has been explained to you several times, we are not your landlord nor do we manage your unit. You rent your unit directly form your landlord, pay your rent directly to your landlord and your unit is managed by your landlord. Please contact your landlord for assistance.
Fantastic experience: As a member of the condo association Board at the time we were looking for a new management company, I found Krono and glad we did. They were a unanimous choice by the Board. We have found Radu and his team to be a breath of fresh air with a positive attitude and quick, totally professional approach. They are great and should be highly recommended.
Fantastic experience: Rocky was very helpful and resolved my concerns on my 1st call.
Fantastic experience: Had a great experience speaking with Rocky over the phone. He's polite, helpful, and easy to talk to. Very professional and made the conversation smooth and pleasant.
Fantastic experience: Rocky was amazing! He went above and beyond to help me with my concern. He is extremely efficient and a pleasure to deal with. Good service, I highly recommend Krono !
Fantastic experience: I really love working with Debbie, she is fun, honest, and easy to work with!
Fantastic experience: Rocky definitely knew what he was doing. He had straight-up answers to all of my client’s concerns, so I had to give him 5 stars. Good job 🤝
Fantastic experience: Krono has been a phenomenal partner to our 276 unit condominium association for several years now and has vastly exceeded my expectations. Our community had previously suffered greatly at the hands of massive corporate firms and small firms alike, and in just a few short years, the diligence of Radu and the hard work of the Krono staff has massively paid off. Outstanding debt and delinquencies are down ~95% and I never need to beg for financial statements or follow-up to ensure we pay our bills on time. We've instituted modern community management software so our owners have a one stop shop to pay dues, our treasurer can approve payments without stepping foot into an office, and they helped us migrate all our underlying accounts to friendlier financial providers. Our books have never been cleaner and our cash more agile than they are now. When it came time for us to bring some services back in-house, the Krono team took the challenge in earnest and helped us build up the knowledge and confidence of our local staff as we incorporated a shared responsibility model that gives us the best of both worlds. Having experts available (and eager) to assist us navigate the complexities of condo operations has been priceless. I know I will not be on the board forever, but I do know that as long as we keep Krono involved, the association will be in great hands. Massive kudos for Krono!
Phil, I appreciate the vote of confidence. It has been my pleasure to partner with the board for the past two years and am proud of our joint accomplishments!
Fantastic experience: Your assistance Mr Rocky and Miss Adriana are highly commendable. We appreciate your kindness , help to solve our problem .. Thank you so much. God bless.
Thank you Claudia! Glad to hear our staff is meeting your needs.
Fantastic experience: As a new condo owner, I appreciated the quick responses from the management team during our 4 month renovation. Specifically, my experience with Debbie A has been top notch! If she is not able to help me (which is rare), Radu comes through. The PM team is professional, timely and hands-on overseeing all aspects of the building.
Sandy, we appreciate the positive feedback. It has always been a pleasure talking to you.
Fantastic experience: Have resided at a condo managed by Krono since October and Radu and Debbie have been very responsive and helpful.
George, glad to have you as one of our owner residents, we appreciate the vote of confidence.
Fantastic experience: My grandma was having trouble understanding her bill that's why she asked me to call her association. Rockey explains it nice and clear. He offered helping us to set up auto payments but my grandma was not sure about it.
Belle, if your grandma needs any further assistance we are here for you and her.
Fantastic experience: Debbie was very helpful in addressing our concerns, she made sure I came and understood everything regarding our monthly ACH payments.
Thank you Tirth!
Fantastic experience: I've had a great experience working with Krono Property Management. Rocky has been especially helpful—professional, responsive, and truly committed to providing excellent service. Whether it’s coordinating repairs or addressing questions, he consistently goes above and beyond to ensure everything runs smoothly. I highly recommend Krono to anyone looking for reliable and attentive property management. Thanks again, Rocky!
Thank you Ellie, we appreciate your positive feedback!
Fantastic experience: Debbie is very professional I like the fact that she answers my texts promptly I have never had a bad experience with her and also Radu
Chris, it is our pleasure working with you all this years!
Fantastic experience: They are reliable, honest and operate with integrity. I recommend to anyone who is looking for some great places. Debbie allways take the time to answer any questions I may have an provides me with all the options available. As a woman, it can be difficult to find a someone you could trust. Debbie and there costumer services staff make you feel like ur part of theres family's. This company they will work with you hand by hand to resolve any situation. So iam very happy with this company. Debbie your the best!
Wanda, thank you for your kind words!
Positive experience: Rocky is very personable, he answered and addressed my concerns properly and promptly. Thank you so much. Shout out to you Rocky.
Thank you Bernie! Glad we were able to address all your questions!
Fantastic experience: Rocky is one of the most responsive property manager contacts I've come across in my 20 years of being a Realtor. 5+ Stars to Rocky!!
We are happy to be of service, thank you Sue!
Fantastic experience: Asst Managet Rocky is awesome! Always willing to listen & help! Smart, Kind, Sincere & Patient! Thanks for all your help!
We appreciate your feedback on Rockys performance!
Fantastic experience: Debbie assistant property manager took care of me and my property needs right away ...No waiting she, was fast and helpful with all the paperwork I needed to complete.
Thank you for sharing your experience!
Negative experience: Would not recommend this company, Had Krono for a two year term for our condo near o'hare, bills not paid on time, water shut off for non payment and they said because they moved and didn't receive the bills. Couldn't keep ahold of Radu for days at a time when needed. after we hired a new company they didn't really continue the service we paid for, didn't pay bills for the last month. please do your research. Been threatened with attorney for leaving this Review.
Fantastic experience: They are amazing
Fantastic experience: Petros from Krono PM educated and assisted me through a stressful and frustrating process. I commend Petros efforts and appreciate the care and time he spent resolving many issues I had. All around great experience.
Fantastic experience: Great company! Will be coming back!
Fantastic experience: It has been a pleasure working with Krono! On several occasions we have had the pleasure working with both Debbie and Cris. Both have been extremely helpful with all our needs. on 2/12/25 we had our building meeting and Cris spent 3 hrs. answering all questions that he was asked . He had the patience of a saint to put up with us for 3 hrs. This made our meeting very productive. Always great service from Krono and all it employees.
Thank you Pauline. It is great working with you!
Fantastic experience: Debbie is right on with helping and getting things taken care as quickly as possible.
Ricki, thank you!
Fantastic experience: We are very pleased with the team at Krono. They respond quickly and have taken the time to get to know us as individuals. We really appreciate the personalized service.and the helpful and knowledgeable staff!
We appreciate the feedback Kari!
Fantastic experience: Definitely a positive experience dealing with Krono Property Management, specifically Debbie, one of their property managers. My elderly grandparents had an issue with another residents leaking plumbing, Debbie was very attentive regarding the matter and provided solutions that resolved the problem quickly. Thank you!
Thank you for your kind words Christopher! We are happy to be of service and are happy the issue was resolved for your family!
Fantastic experience: The building corridor was full of refuse on the 1st floor corridor carpet—I contacted Krono Cris and Kat responded immediately. The problem was corrected within 24 hours—cleaned and cleared-5*****!
Phil, we are glad to hear our team is meeting your expectations! Thank you for your review!
Fantastic experience: I am very pleased with Krono Property Management. The whole team is excellent and very responsive. They are a full-service property management firm taking care of our accounts receivables, accounts payables, vendors and the day-to-day issues that come up with a 140 unit condominium. As a hands-on HOA president it really helps to have them as a partner helping to keep things running smoothly. A big shout out to Radu, Debbie and the team - keep up the good work!
Thank you for the review, we enjoy working with you as well!
Fantastic experience: Debbie is the most: diligent, professional, caring and responsible property manager I've ever come across, bar none! She always follows though and is always available. Krono is very fortunate to have her as such a valued employee. Honestly rather than a reward she deserves a massive raise. Five stars just don't do her justice. She's one of a kind and truly in her own league!
Larry, thank you for your review!
Fantastic experience: Isidora Stojanovic was professional and thoughtful and did a good job with all our documents swiftly. She responded to me after 5 pm as well. She was kind and understood that I needed the documents fast. Thank you for your good work, Isidora!
Fantastic experience: Isidora provided us with exactly what we needed for closing in a prompt and efficient manner. We appreciate her time and effort to help bring our file to closing. Thank you again!
Fantastic experience: We received great service when requesting condo documentation for our buyer. The staff is very pleasant, and our request was handled quickly and expeditiously. It was a pleasure to deal with Krono!
Fantastic experience: Krono Property Management assumed control of our association in early 2024. The team at Krono brought a wealth of knowledge and extensive industry experience. Radu and his team have shown remarkable patience and a readiness to exceed expectations in offering solutions and industry best practices for both new and ongoing issues. Thanks to their efforts, the transition was smooth. This property management firm has played a key role in streamlining our association's path forward. I would suggest Krono Property Management to any association in search of a reliable property management company. They truly are a breath of fresh air.
Adrienne, thank you very much for your kind words! We are very happy to be of service.
Negative experience: Make sure you do your research talk to other building before you hire them. Worst association I have worked with, they currently managed the community but act like they own it, even though it’s your land and you are paying the mortgage. They don’t serve the community is like you work for them or owed them something. The property manager is rude, lacks of listening skills and use his title and the power the board provides to make his own judgement on business issues that are only concern and decision of the board. Careful with the fees they charge for everything and get lawyers involved for small things. Never got things fixed but are ready to charge. The staff is a hit and miss depending on how supports or answers the phone. Our board president is ready to get out to avoid additional complains or issues. I’m a property investor work with 4 different property management offices, I would never recommend them.
Per our email conversations I hope we clarified the association dues questions you had.
Fantastic experience: Excellent property management Highly recommend They manage two associations in Mundelein and the BOD of both associations are happy with their service
Thank you Mohammed!
Fantastic experience: i recently delt with Debbie Accardo. She is very knowledgeable , polite, helpful.
Talla, thank you for your review. We are happy to be of service.
Negative experience: Very rude people and unprofessional service .
Yaroslav. I am sorry you had a bad experience. Please feel free to contact me directly to see if I can be of help. [email protected].
Fantastic experience: Krono property management staff and the owner - Radu has been exceptionally patient, helpful, willing and have gone above and beyond since our Association signed up with them early this year. They made the transition process smoother, given that our previous horrible and unethical prop.management company went rogue on us. Because of Krono's experience and vast knowledge of the industry, this property management company is our life saver and a blessing. They are top notch and I recommend them to any Association looking for a property management company. They are indeed a breath of fresh air.
Thank you Christine! It has been a pleasure to work with you as well!
Fantastic experience: Every time I have to call the Office, I love speaking to Debbie because It’s always has a wonderful experience. She is able to quickly identify the issue and provide a satisfactory explanation. Debbie also has quickly responded to emails that I have sent to her recently. Great communication!
Fantastic experience: Love working with Krono Property Management, specially with Isidora! Always there to assist with any requests, specially when its rush matter to close! extremely knowledgeble, nice and always easy to work with! Thank you for always making my life easy !
Tory, thank you letting us know of your experience working with Isidora! We are glad we are able meet your needs!
Fantastic experience: Absolutely fantastic experience with Krono Property Management , from the initial inquiry to ongoing support, they've been professional, responsive, and proactive in managing our property. Radu and his staff’s attention to detail and commitment to ensuring both tenant and owner satisfaction sets them apart. Great in the areas of safety, security, maintenance and meticulous upkeep of common areas Highly recommend their services!
Laura, thank you have your vote of confidence. It has been a pleasure working with you as well!
Fantastic experience: We interviewed 3 property management companies before hiring Krono Management. We interviewed Radu first and I had a feeling he would be the one we would hire. I immediately felt comfortable with him. Well, he walked into a mess. We were self-managed for 13 years and although our building looked great, out finances were a disaster. Radu has gone above and beyond getting our budget in order. He is very responsive, returning phone calls usually within minutes, or always within a 1 or 2 hours. He is a great listener, and has a strong working knowledge of Illinois Condominium Law. I highly recommend Krono Property Management
Fantastic experience: Our condo association has had a great experience with Krono Property Management. They're professional, proactive and responsive to the concerns of unit owners, returning phone calls and emails promptly. Radu is knowledgeable about budgeting and legal concerns and has been indispensable in managing both emergencies and planned projects, from roof replacement to weekly maintenance around the building. I highly recommend Krono.
Fantastic experience: Krono Property Management is a great company to work with. Very professional and helpful, well organized and extremely knowledgeable. They are really responsive and good at communicating what needs to be done. Working with Krono Management has been a very positive experience and would highly recommend this company.
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