Red Brick Property Management

Fantastic experience: Excellent

Fantastic experience: Everything was taken care of within the appropriate time limit I give it five stars

Fantastic experience: OMG I FELL IN LOVE WITH ONE OF THEIR PROPERTIES FINGERS CROSSED MY APPLICATION IS APPROVED

Positive experience: Once you figure out how the mobile system works this company is good.

Fantastic experience: They’re on it! They found me a place and I’ve been here almost 11 years in August ‘26. I love my apartment and they are making improvements around here all the time!! Red Brick Management is the way to go!

Fantastic experience: Fixed my sink very fast and professional. Thank you!

Fantastic experience: great experience got the place we wanted everything went as planned easy move in

Fantastic experience: They are very quick at responding and fixing the problem

Fantastic experience: I highly recommend Red Brick! They helped me find an apartment during a very stressful time and made the entire process seamless. Lindsay was amazing—truly kind and caring regarding my situation. The office staff is consistently helpful and professional, ensuring that everything that needs to get done happens quickly. If you want a team that actually cares about their tenants, look no further. Thank you, Red Brick!"

Positive experience: We have rented and lived in a home managed by Red Brick Property Management for over five years, and our experience has been consistently positive. Shane Avila and his staff are both friendly and professional, and we never encountered any problems or issues of any kind Maintenance requests are handled within a reasonable time frame, and the online portal for rent payments and work order submissions makes everything very convenient. If you’re looking for a responsible, respectful and reliable property management company, I would highly recommend Red Brick Property Management in Merced.

Negative experience: I expressed interest in several rental properties managed by RedBrick and submitted an online application through their website, including the $55 application fee. For the first property I applied for, it took over a week for them to respond, and that only happened after I filed a complaint. I had called multiple times during that week, but each time the receptionist would ask for my name, phone number, and the property address, stating that he would relay the message to the "manager." This repeated process raised concerns about whether the receptionist had access to my application or the necessary information to assist me. When Wednesday arrived, I finally received an email from RedBrick, informing me that I was fourth in line for the property. After that, there was no further communication. I followed up with another call, only to have the receptionist repeat the same routine of collecting my information. This time, I was told I would hear back by Friday, but once again, no one contacted me. On Saturday, I received an email from a third-party company affiliated with RedBrick, requesting an additional pay stub to verify my income. The email stated: "We need an additional pay stub to verify your income. Could you please provide a pay stub for the period of 05/01-05/15? You can just reply to this email with it. Please note you have 24 hours to reply to maintain your place in line for this property. We will process the next household in line if we don’t hear from you within this period." The email was sent on a Saturday, with a 24-hour deadline. I checked RedBrick's website the same weekend and noticed the property I had applied for was no longer listed. Concerned, I contacted RedBrick on Monday to clarify. Once again, I was asked for the same information by a different receptionist, who promised to pass my message to the manager. This repetitive process only added to my frustration, as I questioned why the receptionist couldn’t access my application or provide updates directly. Later that day, a manager called and assured me the property was still available. They indicated that if I provided the requested documents, I could be moved to the front of the line. I complied and also inquired if my application could be transferred to a different rental property. A few days later, the third-party company confirmed my application had been transferred to the new property. However, I discovered that this second property had also been removed from RedBrick’s website. Throughout this ordeal, every update required repeated calls, and I never received the promised follow-up communication. The lack of professionalism, consistency, and transparency in RedBrick’s communication, particularly the inability of their receptionist to access or reference my application, has been deeply frustrating and reflects poorly on their management practices.

Fantastic experience: I highly recommend this company. I rented an apartment but couldn't fulfill the contract. I spoke to Lindsey and she said it was fine. I just had to wait for someone to rent my apartment right when I left so my credit wouldn't be affected. I was surprised how quickly they found someone else. Even though I broke the contract, they gave me my deposit back. I really didn't expect that. Any other company would have kept my deposit. I highly recommend red brick property management

Fantastic experience: this is a great property management , if something is wrong in house they are fast to get it taken care of,

Fantastic experience: Very helpful throughout my home search!

Fantastic experience: Their team was responsive and respectful at every turn. A pleasure to work with and appreciative of the level of professionalism they brought to every interaction.

Fantastic experience: Great response time, very quick and helpful with any work orders, friendly and professional staff. Would recommend to anyone

Fantastic experience: Great staff, helpful ,quick responses. 10/10 would reccomend

Fantastic experience: Excellent place to rent from!

Fantastic experience: Fixed

Positive experience: Update: since the previous post below, they've immediately contacted me and both exhaust fans were replaced today! ... Previously ... We've asked for repairs about a year ago and still nothing. (Front sprinkler solenoid valves are leaking, bathroom exhaust fans)

Fantastic experience: Great property management company to rent with. Friendly staff and no complaints here. Work orders usually get taken care of within good time frame too. Online portals to pay rent and submit work orders make things very easy too. I would recommend them over other property management companies in Merced.

Negative experience: Poor property management. I feel sorry for the home owners that hire this company to overlook there properties. I see now why they do NOT post pictures on certain properties for rent that state they are move in ready. THIS IS A RED FLAG ! They have you apply first in order to view property then never never call to schedule a viewing of rental that has no pictures( hello everyone has a smart phone to take pics) property is not move in ready drove by to get a better idea of what I applied for just to see homeless people partying there trashing the place..home owners beware of this company!

Fantastic experience: Anytime something needs repair they are on it. I mean within a day! They are very responsive and always show great customer service. Very happy

Positive experience: The lady in the office was very polite and willing to answer all of my questions. Their staff seems to be extremely willing to help

Fantastic experience: I enjoyed dealing with this company because their are honest and took care of my issues fast. I am thankful and looking forward to having them deal with all of my property management and real estate needs.

Fantastic experience: The plumber got the leak fixed , he replaced the toilet and did a wonderful job, thank you

Negative experience: I have been at a property a little over a year. Not once has the propery management called me back within a couple days.. Takes weeks usually and i would have to call multiple times to remind them im waiting for a call. As for the maintenance well they've proven that not only does it take about a week minimum to get somebody to show but the quality of repair work is lowest of standards. Took about 5 and a half weeks to get a leak fixed in my bathroom then Shane the property manager threatened to charge me for any water damage caused even though it was reported on my end immediately.. Just neglected by them Currently have been waiting since june to have my kitchen cabinets repaired... Months... Even though ive paid my rent in full ontime every month since pandemic began they cant seem to manage to uphold their end of things... I get attitude and excuses where they should just be professional and do their job. Would not recommend. Not worth 1 star... UPDATE: I was contacted by the owner on my home phone. Offered me a hundred bucks to remove my review!! Wonder how many times this has happened

Fantastic experience: Live red brick been with them for over 10 years.

Negative experience: These people lie through there front teeth while smileing in your face charges you money to take your rent every month and watch out will steal your deposit was told my move out was fine only to fine out that after i shampoo it they wanted it professionals shampoo when i ask how much was told 40 or 50 dallor went i got my deposit back they charge me 100 and then told me they wrote them a check for the carpet well hell it was from my deposit act like it came from there pocket. That why she didn't do a paper walk through but what you do to other will come back on you, And there is no landry on site.

Fantastic experience: Red brick is the greatest I like all the family members they are funny kind they give me their business And the personalities of everyone are great

Fantastic experience: Ive been a renter for almost 10 years now and Ive rented from Red Brick for the past 5 years. They are the best to deal with, great customer service with a family atmosphere. I will never rent from another company again and when were ready to buy , they are the company I will go to. Thanks Red Brick!

Fantastic experience: They work quickly, and they reply quickly!

Negative experience: Was looking forward to renting a place from this realtor but response time and follow up is nonexistent, trying to call them to set up an appointment is another struggle as they don’t seem to answer their phone despite calling throughout the whole day, I wouldn’t recommend these guys, you’d have better luck becoming a realtor yourself and getting a place before you get a timely response from these guys. 0/10

Fantastic experience: One of the best places to rent from. Lori she is a sweetheart

Fantastic experience: Amazing nice people

Negative experience: Very unorganized family owned business. Property manager does not return call in a timely manner. Confusion occurs due to incorrect information given. I could already image what I will have to go thru in the future if I have an issue.

Fantastic experience: Great place for property owners and investors. Love the staff!

Positive experience: Next to house we sold in merced

Positive experience: I appreciate Lindsay from Red brick so much. She worked hard to get us I to a home. Thank

Negative experience: Bad service nice secretary but they have no real structure the manage Walloon whenever she feels like it.