VHS Financial Investment Group

Negative experience: Renters beware. We run a house for roughly 6 months, not even before We got sent to deployment and terminated our lease. The house was barely lived in besides one bedroom when we left we cleaned it from top to bottom because they told us that we were responsible of so. When we get the security deposit back, there’s 500 missing out of it and somehow I understand was to change the locks and that was fine but they claim that 350 was a cleaning fee I said For what because when the person came to walk the property before we handed the keys, she said it looked really clean, but the lady claims that there was some stickiness in the fridge so that warranted a 350 cleaning fee. I wish I would’ve pushed more to get More of my deposit back, but I was already over overseas and it would’ve been a pain. I would not rent from them again.

Positive experience: I would like to start off with, I’ve rented with them before and it was great they took inspections seriously for the owners and is the reason why I went with them when I wanted to rent out my own house. In an owner side point, they were informative and typically responded quick! Now what I can say is when a tenant leaves ur home, don’t relay on them getting vendors to clean and or do your yard they have alot of trouble succeeding that , and well over a month after! And was lied too twice that the cleaners went and my house was still disgusting! So do your self a favor and just prepare to put money to the side and have the house cleaned yourself! I would love to use them in the future for other rental properties but only if they get their vendors in order or new vendors. Managment is very nice!

Negative experience: I wouldn't recommend nobody to rent from them they rude & nasty but will find any way to keep your deposit!!!!! Money hungry & I would get into detail on them but I'm gonna just warn everyone... My rate is really a negative 0

Fantastic experience: Staff was very pleasant and professional. Also very helpful, patient, and understanding. Can't say enough good things. I would for sure work with VHS Financial again in the future

Negative experience: Do not I repeat do not rent from them my friend had a rat problem they did not fix it ceiling leaking by the light bulb and a stove that won’t even cut on top and bottom and they know about it but they had the nerve to send her a email to not call the property office about maintenance or things that need to be fixed or replaced. If she can’t call and they don’t answer the email or come out to her place how will anything get fixed? And the lady that answers the phone is so rude. I’m not biting my tongue this place is horrible when it comes to living conditions for people that look forward to having a roof over their head. Everyone needs to be fired. If I knew my friend had to live like this i would have just let her stay with me in my house I own.but hey you reap what you sow God see everything.

Fantastic experience: ***UPDATE***I CAN ONLY SPEAK ON MY EXPERIENCE AND THE ORIGINAL POST WAS MY ONLY ISSUE . I HAVE NO PROBLEM WITH MY PROPERTY MGMT COMPANY. THEY DON'T HOUND ME OR SHOW UP UNANNOUNCED. IF I HAVE AN ISSUE I PUT IN MY SERVICE REQUEST AND IT'S HANDLED. I EVEN HAD AN ISSUE WHERE I HAD TO PAY MY RENT LATE (ONLY ONCE) THEY WORKED WITH ME. SO AS I SAID I CAN ONLY SPEAK ON MY EXPERIENCE.*****The fact a pipe bust In my bathroom 11pm at night on a Saturday and flooded my bathroom and the new carpet they laid and called the after hours line six times before I got to talk to someone and enen then I was told to find a nozzle outside and turn it well the nozzle so rusted it wouldn't turn. Then I was told well I don't have control over the vendor but yet my house is flooding. I don't have money to call a plumber myself because I paid my rent. Not to mention I was woken up out of my sleep dealing with this. I have never in my life seen such. I'm completely disappointed. As of this post my bathroom has been flooding for 2 hours. I don't have anything more clothes or blankets to put down to stop the flooding but oh well I tried. I did my part. I do have videos and pictures. Now I see why renter's insurance is so important because you gotta be able to protect yourself because nobody else will.

Negative experience: They just want the money and that's it. I highly suggest that you not go there ever.

Negative experience: When you walk into the building, you are not greeted by no one that is friendly. The building smells like sewer water. & They are money hungry. Everyone in the building stares at you like they are on cloud 10. If you need an place to stay, I would highly advise anybody to not go through them. They act like they understand your situation, but in reality they really don't care. They just want the money & that's it. So please once again, if you need a place to stay, I would highly suggest you not go there to them ever!

Negative experience: Dont rent from them! My family & i have been renting a mobile home for 3 years. They never want to help fix anything & they are all about money. They want to charge is 3 grand to move out of a trailer thats infested with rats & roaches. They always find an excuse to not help. Do not rent from them!!!

Fantastic experience: Great place and great staff.

Fantastic experience: Ethical company to work with

Fantastic experience: VHS managed my property for nearly 15 years and did an excellent job. Always kept me informed. I always had renters and my property was well maintained. I highly recommend them.

Negative experience: Don’t waste your money with these people they don’t care about you or your family they just want their money . My son was sick with covid and I couldn’t work or get paid until my job Processed my paperwork I tried to explain that to them and tell them that’s why I was late on my rent they said it’s not their problem that my child was sick . They don’t care about you or your family . Go somewhere else and don’t waste your time

Negative experience: Very unprofessional. Doesn't know how to fix black mold. Not in control of vendors. Doesn't know how to keep a bug company in compliance with spraying inside and outside. They say they spray outside the other month but never did. Told me I have to fix something to come out of pocket when it's not fault. Quickly to take your money but we'll make you wait 3 month to attempt to think about fixing your issue. Been there years missed 2 payments. Be ware most of these trailers has black mold and hidden damage please get a second opinion before moving in don't do it if your desperate.

Positive experience: Staff was friendly enough

Fantastic experience: Helpful staff and very informative. Things didn't go exactly as I planned but the person I spoke to was quick to suggest other options.

Fantastic experience: Wonderful people! I look forward to doing business with them

Fantastic experience: My daughter and son in law have recently started renting from y'all. There has been nothing but awesome help from everyone in that office. I'm in texas and I appreciate the help and courtesy you have given them. Anything that came up for help wise, y'all jumped right on it!! Thank you so much!!

Fantastic experience: Great property management business. If you have rental property in GA, these guys are the best.

Negative experience: They had staying in a hose that wasn't up for code and wasn't even supposed to be renting to me because it was in unlivable conditions and now they giving me the run around on my deposit they charge a double deposit for there properties and are completely unprofessional I'm gotta take them to court

Negative experience: They rather take your money and take the word of other rental agencies over actual facts. My previous landlord, after paying 13 months of on time rent decided to lie on my name saying I'm not trying to move and I'm preventing them from renting the house out. So instead of VHS inquiring about my actual rental history they decided to take their word for it and denied me renting a place from them. The only reason I was moving is cuz my fiancé was ill and in the hospital. I needed to move as I lost income. But VHS was like no way. They didn't even care that I paid my rent on time with no issues or damages to my previous home. I don't recommend them period.

Fantastic experience: VHS served as my property manager for multiple years and I couldn't be more impressed with their service. Melody managed my property flawlessly. She was always in communication with me whenever there was a maintenance issue with the property and provided me with a list of contractors to get the issues fixed. She frequently inspected the property to ensure the wear and tear was normal and if there was an issue caused by a tenant she held them accountable. If you need a property management team select VHS and you will not be disappointed.

Fantastic experience: Melody was our property manager for the last few years that we owned a rental property. She kept us informed of any issues that arose with the home immediately. We recently decided to sell the home, and Meoldy served as our realtor for the sale. The process was smooth from listing the property to closing. Overall, a good experience for both property management and realty.

Fantastic experience: Melody took great care of my rental property. When it was time to sell we sadly informed her and she stepped right up and took care of everything. Amazing folks and they took great care of me. Thank you.

Fantastic experience: I love the staff they are knowledgeable, polite everytime I have went to the establishment

Negative experience: Spoke to representative on Thursday and Friday about rental property was informed that all I had to do was check out key and go to have a look. On Monday, was told by same rep(she said it isn’t her) someone has rented property no explanation, no nothing. BTW, I have gone by property over the weekend, no one is there. So either the property was already gone, and the tenants are waiting, or it is still available. Either way a waste of time, and extremely unprofessional…

Fantastic experience: There not just any rental company there a Family Great people

Negative experience: This Company Is Absolutely Horrible I Put in a Maintenance Emergency Request to Have the Septic Tank Drained it Has Been Almost A Week An the Work order has not been filled I Have Talk to Three People in Almost a Week Each Say Let me Call the Vendor an I Will Call You Back I Am Currently Waiting for A Call Back There is little to No Professionalisms There Is a Lack of Compassion For Home Owners & Tenants There is No Water in the Property Nor Can you Use The Flush The Toilet An the Manager Tells Me People Have Waiting For 3 Days to Have there Septic Tanks Drained But Want Payments On the First of Each Month An You All Claim To Have Been in Operation for 15 Years Its Hard To Tell An The Sad Part About All of this is There is Lots of People Who Have To Suffer & Put up With Horrible Treatment Because there is Lack of Resources in this Community The Owners Nor Managment Company Do Not Care This is a Terrible way To Conduct Business And Will Be Relocating My Property I Would Never Recommend this So Called Company To Anyone ......

Negative experience: Waiting for rental verification that THEY wanted. Only to be texted an hour later that the property was rented. DO NOT TRUST THEM , they will take your money and show you places that have already been rented. Grateful I did not give them any money past the application fee. Will not be using them EVER.

Fantastic experience: I’m looking to rent in walthourville SALTERS TRAILER PARK $$

Negative experience: Day 2 of standing water in our house. Our house is full of mold. Literally, it’s in the walls EVERYWHERE. We had a flood, worse than it’s ever flooded, keep in mind our house floods at least twice a month and no one has fixed anything, ruined all of our stuff, we called, they sent someone out who looked like he wasn’t even licensed he stayed maybe a minute to say it was the cities issue (like they do everytime) and the city comes out and “cleans” the pipes for it to flood 5 minutes after they leave again, took 6 hours for someone to “clean our carpets” but they still have so much water in them over 24 hours later. No one brought us fans, no one brought a dehumidifier, no one has even offered to help clean up, or resolve the situation. We purchased our OWN fans out of our OWN pocket, to try and save THEIR property. The floors are swelling, and there’s literally no saving these walls. The mold in this house is growing so thick, my husband, 12 year old, and I, have literally been sick for months. We’ve told them about the little bit we caught a few months ago, was told they would “clean it up” they never did. Now with this flood, I can only imagine the amount that’s about to grow in this hell hole. Not to mention, the TON growing in the walls. I expected a lot more from this company, and I’m upset that this rental agency, has yet to do anything their lease states they will do, has yet to apologize, expects to keep our security deposit and I’m sure will blame us for all of the water damage their own failed plumbing system has made, and apparently to our neighbors... this house should’ve been burnt down, or fixed the right way as it is A NIGHTMARE and Victor decided to cheap the way out and plaster it up and move us in before actually fixing the house. I’m highly disappointed. This whole company feels like a scam, and a waste of our own money. Definitely wouldn’t recommend to anyone. Maybe if they would’ve taken more steps to help resolve these continuous issues I would’ve. But their customer service and response time is poor. Integrity is poor. Their values are poor.

Fantastic experience: Great company with people you can trust to take care of your property. Have worked with VHS for 8 years and have no complaints.

Positive experience: Called 2 weeks ago and I'm still waiting on a response

Negative experience: I'm at home right now with my air not working in 90 plus degree weather and they have nothing but an after hours number routed to a call center that tells you they can't help...smh this is the sorriest damn place to rent from

Negative experience: I paid a whole year upfront, dbl pet deposit because we eventually would like to get dogs. And dbl security deposit. (Over 13k i gave them upfront when i moved in.) My lease renewal was for july 1st. Come june theyre telling me i owe rent and was just told VIA text message that im being evicted and wont get my dbl security deposit back. Shady.

Negative experience: Been calling for a week about an application status and get the same reply everytime. He hasn't reviewed the application now we will give you a call in an hour. Feel like I got cheated out of $45.

Fantastic experience: This review has been a long time coming, but I definitely recommend this place! I love how this company works with you and makes you comfortable about making the right moves for you! Their customer service is what really got me!! Mrs Valerie was so nice and easy to talk to and she assisted me in what was right in finding a good place!! I recommend this place for Soldiers as well to the general public!! Thank You!!

Fantastic experience: I rented a home from at first the owner himself but he deployed and switched it to VHS Property. At first I wasn't too happy due to more negative reviews on property management companies around here but since they took over all the way to my move out date they were amazing! Valerie and the other girls were all so happy and professional. Stanley came out to do the initial assessment and again very professional and so nice. The walk through went great, no issue with getting my full deposit back. The whole time, if I had questions or concerns they were there. This is the ONLY rental company I will recommend in this area! The only reason we moved is because we purchased a home. When we PCS I will most likely rent my new home out and use them as the management company! Thank you VHS for you amazing customer service! The Ray Family! Happy Holidays!

Negative experience: Vhs is the worst place to rent from . They never come fix things when needed . Then they try to hold your whole security deposit . They also have the worst customer services! I hope no one ever go through what I did . But the courts will be involved!!! If I could give a -0 I really would . They just so backwards, valarie sleeping with shanks . That’s why they are the way they are, I’ll never rent from black people again .

Negative experience: The V in one of their workers name should stand for Vindictive. This Company has no ethics or morals.

Fantastic experience: Love Ms. Valarie, she's great to work with and the rest of the staff is so friendly! Very knowledgeable and really take care of their customers.

Fantastic experience: VHS Financial Investment Group is a top-notch, professional real estate and property management organization. I rented property from them for 7 years. The property managers and office customer service representatives are very professional, inviting, and caring staff. I looked forward to visiting the office at any time for any reason. Any property concerns I had was handled promptly by professional, courteous contractors. The work was completed in a timely matter. I have moved to Texas, but miss the owners and the staff and look forward to visiting them when I am in the area.

Fantastic experience: I am a current tenant for vhs and they are all a absolutely great staff. I came to them with bad credit and they were still willing to accept me as their tenant an to also put me in a great home. They have great up kept properties. Not once have I entered the office and their very friendly and greet me with a warm welcome. They are understanding and very supportive individuals. I would definitely recommend anyone looking for spacious homes and a business that if anything is wrong they go the extra mile in fixing the problem . To definitely come to vhs realty. You will leave with a dream home an confidence because they help with building credit and home ownership as well.

Negative experience: FUTURE RENTERS BEWARE Well I thought good people worked there, well, whoever handles the return of the security deposit is a crook. My roommate and I SCRUBBED our place before we moved out. So clean infact, that the inspector said, "it's so clean I'm putting it back on the market today." which he did. When I get the security deposit back, we were charged $130 for cleaning, and $70 for a door that was broken when we moved in, and noted on the move in inspection. If you rent from them, expect to have your security deposit slashed!