All Pro Flathead Property Management

Negative experience: Horrible rental company. While I rented from them they were fine a little slow to fix things but we both for the most part stayed out of each others ways so not bad not good. However things took a terrible turn when I ended my lease. Now admittedly I ended it early which is never an easy situation but not only were they not helpful but willingly and knowingly violated the law. They have a legal requirement to provide a written list of charges and the remainder of the security deposit 30 days after surrender of the property and they took almost 2 months and only provided it to me after I threatened to sue and quoted the specific laws. They also lied several times saying that I'd get it when it's re-rented to saying it was sent in the mail within the 30 day window when I told them that they can't just hold on to it back to only cutting the check since I asked for it. The re-renting process so I don't have to cover double rent has also been a headache in that they told me it would be rented by 10/15 but then on 10/30 2 days before rent is due they said that fell through and I'd need to pay rent again. I understand the legal requirement for me to pay rent till they find a new tenant but given they must of known that it fell through when it wasn't rented on the 15th I should've been told so I could budget for it. Horrible communication, shady and illegal practices is what you can expect from this company if you rent from them.

Negative experience: If I could put a negative in front of the star I would! These people try to take people's money. I hope these people feel good sleeping at night.

Fantastic experience: Marcy is always so informative and helpful!! She is so awesome!! All the girls in the office are very kind!

Fantastic experience: Great place to work with. Always on top of maintenance and whatever needs to be done

Fantastic experience: Great place

Fantastic experience: The receptionist was nice and directed me to the right person who manages a subsidized apartment complex. The manager was kind, took the time to help go over the necessary paperwork to fill out. I'm now on the waiting list. Very cordial office employees.

Negative experience: There was no answer or help for my search

Fantastic experience: We dealt with APFPM during the summer of 2022 — a very difficult time to find a rental in the Flathead Valley. APFPM was always wonderful to work with. They responded quickly with honest information. We found an AWESOME rental house thanks to APFPM and Josie, who was excellent!

Negative experience: These people are not friendly nor helpful

Fantastic experience: Great management company. Great online interface. Lisa is awesome.

Negative experience: They just arbitrarily raised my rent in the midst of a possible recession so not sure how this company is allowed to do as they please when they provide zero amenities.

Positive experience: It was okay.

Fantastic experience: The best management company you could ever imagine having!

Negative experience: I've not enjoyed my experience renting from them. They are slow to get things done and do their best to get out of doing anything at all. Have called me with neighbors noise complaints when I'm not home, but when I call them with complaints they tell me I'm on my own. I have found them to be rude and unprofessional as well. A shame, they could be doing great things. It really is to bad they only care about the money, like the rest of them. Ohh well. When my lease is up ill leave and not look back.

Positive experience: This place seems to just be out to get the application fees. Cause if u don't have 3 times the amount of rent, per month then u are wasting your money and they are getting rich off it. What's wrong with people these days. Why don't they just state on their application, that if u don't have 3 times the amount of rent then don't bother filing out an app. Cause u will not be accepted. We were looking at a old trailer for 895 a month. Why would if I was making 3 times that amount, would I rent a old trailer if I was making 3 times that amount. I would rent a good place for a1000. This makes no sense to me.

Fantastic experience: Never had an issue with them. Always very helpful!

Fantastic experience: Was in a bad spot in my lease . My landlord at the time was understanding , and helped me out . Seems to have the best prices on apartments around the valley .

Fantastic experience: As a propery owner, All Pro Flathead Property Management is a great management firm! They are fair and stay on top of any issues or concerns that I have with my property.

Negative experience: They screwed us over with there storage West of town. Called ahead to rent one, got it all set up, they said come whenever it will be ready just bring your own lock. We get there with our uhaul truck we need to return that night and the unit has one of there locks on it. Try to call and no answer.

Negative experience: If you are a property owner looking for a manager, steer clear of this company. They are the worst property management company I have ever hired and there have been some bad ones! I had to give one star to post otherwise there would have been no stars.

Negative experience: I've had issues with my water heater and fridge for over a month. I've put in numerous maintenance request that were fulfilled yet my issues persist. Youd think they would notice the trend and try to get it done right! My overall experience with this company is extremely poor.

Negative experience: I was a perfect renter, STILL waiting for them to return my deposit. Plus, my water heater flooded and for two weeks I walked around in mushy dirty carpets because I was moving and they didn't care. Also made me pay 125 for ME to clean the carpets. Still cant decide whether to sue for tenant neglect. Would NEVER recommend this business to anyone and might report them to the Better Business Bureau.

Negative experience: This agency is the most inflammatory property management company I have ever encountered. Unbelievably unprofessional.

Fantastic experience: Friendly service

Positive experience: Helpful.

Fantastic experience: Top notch! We have rented from All Pro for several years and have always had a great experience. Couldn't recommend a better rental agency to deal with. Great people. Doug Hammerberg

Fantastic experience: Best rental agency we've rented from! We loved the house, they and the owner worked with us when we asked things of them and when there was an issue with the house they fixed it asap. They even gave us some of our rental money back for the inconvenience, which was 20 minutes of hardly any inconvenience while they fixed a leak and never had a problem with it again. We sadly had to leave our contract early due to my husbands job moving us again. They completely understood. Though we still had to pay the fee with leaving early, they worked with us to help get someone in there asap, so we wouldn't have to pay while we weren't living there. I don't think a lot of companies would bend over backwards to help like they did. When we had the moving out clean check they aren't like some rental companies that try to find anything to squeeze money out of you. If we moved back I would rent from them in a heart beat. Thank you for everything!

Negative experience: They are a horrible company to work with! We had put in an application for an apartment that they told us was $550 so we have them the $50 application fee. The following day I get a call stating it will actually be $595. I informed her I would have to speak with my boyfriend at that point MARCI offered to refund our application fee for she told us the wrong information. Later that day she said she would keep it at $550 if we still wanted to move into.. I informed her we were not going to and that we would like our money refunded. She clearly stated we are not allowed to refund your money back since I'm saying I'll give it to you at this price, and instead of taking owner shift blamed that they aren't caught up on prices for their homes they are renting out that they are just to busy. So unless you want to be yanked around and be lied to I would not work with this agency!!!!!!

Fantastic experience: Great to rent from. Yes they care about credit. They want to know you WILL pay, not just that you CAN pay. Unfortunately only dissatisfied customers generally leave reviews on google, regardless of how good a business is. They look for somewhere to complain publicly. All pro is a good place to rent from. Remember that they manage rentals, they don't own them. Sometimes the decision is out of their hands. -Satisfied Tenant

Positive experience: Near my house

Negative experience: My fiancé and I recently applied with All Pro. We read everything top to bottom before making a signature and handing over money. WARNING! DO NOT APPLY IF YOUR CREDIT IS EVEN SLIGHTLY SHAKEY, THEY WILL DENY EVERY PERSON LISTED ON THE APPLICATION FOR FUTURE CONSIDERATION! They told us our credit can be a factor of denial for the property being applied for and that ALL applications are kept for six months on file for consideration on similar properties. This is a lie! They sent us a letter, a letter! Not a phone call, telling us that both of our applications are being thrown out. Mind you, I don't have anything on my record. I have never had utilities in my name, I've never rented from anyone other than my parents up until now, so why is my application being tossed out? When we called to ask what is going on and why were we not told it was a possibility for their "business" to deny us any service at all for an eviction that happened 6 years ago that I wasn't involved in, the gal on the phone gave us nothing but attitude. I wouldn't trust them or recommend this company. Go through Main Street Property Management. They are way more up front with you and they are Professional.

Fantastic experience: These guys have been great!

Fantastic experience: Best landlords around!

Fantastic experience: Been with them for 1+ yrs. Love the ladies in the office, very helpful and funny! Always readily available.

Fantastic experience: Not sure where all the negativity comes from. I thought these folks were thorough, helpful, and honest. Would do business again if I ever lived back in Kalispell.

Negative experience: I have had recent difficulties with this Property Management business. I was disappointed with the accountability of their service (I asked for documents and accountability of service, which admittedly is extra work for them). At the end I was left with disappointment and some unanswered questions. I would suggest looking carefully at this property management business before you trust your property to them. Full disclosure, I was released as a client (fired) by Flathead Property Management. What business does that without some sort of discussion? Probably for the best.

Negative experience: The rent for most places they manage is fairly reasonable, but their required deposits are outrageous. You're looking $3500 to move into houses built in the 70's and you don't allow pets. Ridiculous.

Negative experience: Worst rental company ever. Do not listen to anything they say. My wife and I applied. I specifically told the guy our situation. They found a business rental from 4 years ago on our credit that we can verify as paid off and denied our application. After I tried telling him we have receipts and an equifax credit report that shows it as paid off, he said it did not matter as there was another applicant with more income (more than $3700/month) and a longer duration of employment (my pay has a duration of 9 years, we were even going to pay $5,000 deposit up front above and beyond the initial rent/deposit). So they were a more favorable situation). So basically they scammed us for the $50 application fee even though they knew everything before they even started the application (except for the business rental as we were unaware it was still on Transunion credit report) even before we applied. Even though we can prove we have been paying more per month in the last 4 years with over 18 years of impeccable residential rental history (that can be proven). Do not trust or give this rental company your money.

Negative experience: Worst property management company I have ever had the misfortune of dealing with. They will squeeze and suck every dime they can from you.

Negative experience: Was asked by a friend about renting through these people. Told him about the nightmare of an experience my family and I endured while dealing with all pro. Advised him to read their reviews, after all, mine should be there describing what an uncooperative and unprofessional company it is. My review was erased, as I suspect most are. Worst rental agency ever.

Negative experience: I lived at one of the apartments that they manage on the west side of Kalispell. When I was moving in my roommate was already living there and had been since 2012. I was just trying to get added to the lease and it took a month to get the okay from the landlord to move in. It was about another two weeks before they lined up paperwork. They do not hardly communicate with you on this, I didn't know if they had even looked at my application. About four to six months before I moved in, the living room wall had rotted. They had someone come patch it, but they never re-textured or repainted it, so we had an ugly patch in our wall. In February of 2014 the landlord came and did an inspection. It was not thorough at all, she just opened some cabinets to make sure there wasn't any leaks, flushed the toilet, and turned on the tub and sinks. As I was present for the inspection I asked if the wall was going to be finished and she asked if I minded if they just redid it when we moved out (Am I really paying for this?). I also mentioned that the shower handle was wonky, seemed like the temperature control was broken, and the problem had started two days or so prior. She said that she would have someone come fix it that week. Nobody ever showed up, so for about a month and a half to two months we didn't have a shower handle and were adjusting the temperature with pliers. I finally waked to Ace Hardware just down the road, bought the part for about $15 and replaced it myself with some guidance from WikiHow. The lease stated that the term was over after the 30th of June (not very clearly however, as the dates I noticed were all incorrect). On the 30th I turned in the keys and we were completely moved out. They said that I needed to have the carpets professionally cleaned (clearly in the lease agreement) and that I had to give 30 days notice (ambiguously listed in the lease agreement). They accepted my keys but when I asked for one back since they were locking me into the deal until the end of July now, they said that if I had the carpet cleaners come by they'd check a key out to them. They didn't give me the key back to the apartment they expect me to pay for! The landlord, to my memory, has only ever returned one of my calls and that was when I was preparing to move in. Even the receptionist at the office talks down to me and gets all huffy and full of attitude any time I've had to talk to her, as if she wanted neither of us there. It's so bad that I had taken to delivering my rent checks primarily in the evenings, nights and weekends when they're closed. They have really left a sour taste in my mouth, I hope never to have to rent from them again. I would not recommend their services to renters.