Crown Property Management

1523 Sunset Blvd C, 29169, West Columbia

Crown Property Management is a trusted, locally-owned and family-operated real estate agency dedicated to serving the Greater Columbia, Lexington, and Midlands regions. With deep roots in the community, the firm combines decades of expertise with a personalized approach that big corporations simply cannot match. Led by Charmaine, a veteran property manager with over 38 years of experience, Crown Property Management has grown from a small start in 2008 into a full-service hometown firm known for its integrity and exceptional customer care.

Our mission is to provide superior service to both property owners and tenants, guided by the principle of putting values first. We understand that whether you are looking to lease a new home or manage an investment portfolio, trust and reliability are paramount. Our team acts as your partner, ensuring that every property is managed with the utmost respect and efficiency.

For property owners, we offer comprehensive management services backed by innovative technology. Our online portal provides 24/7 access to financial statements, monthly summaries, and tax documents, ensuring complete transparency. We handle everything from effective marketing and tenant placement to routine maintenance and financial accounting, keeping your investment protected and profitable. Owners can easily submit payments, view reports, and communicate directly with the team through our secure, mobile-friendly platform.

For tenants, we strive to create a seamless rental experience. Our intuitive online portal allows you to securely pay rent, set up automatic payments, and submit maintenance requests instantly. We also facilitate easy access to renters insurance and maintain open lines of communication, ensuring that your needs are met promptly and professionally. Whether you are looking for a residential lease or a commercial space, our robust search tools help you find the perfect fit.

At Crown Property Management, your success is our crown jewel. Contact us today at 803-796-7676 or visit our office at 1523 Sunset Blvd. Suite C, West Columbia, SC, to see why we are the preferred choice for property management in the Midlands area.

Opening hours

  • sunday: (closed)
  • monday: 10h-17h
  • tuesday: 10h-17h
  • wednesday: 10h-17h
  • thursday: 10h-17h
  • friday: 10h-17h
  • saturday: (closed)

Our comment from ImmoNetwork about Crown Property Management:

A Family Tradition of Trust and Integrity

Crown Property Management stands out in the Columbia and Midlands real estate market as a deeply rooted, family-owned business that prioritizes values over corporate efficiency. With over three decades of experience under the leadership of Charmaine, the agency has evolved from humble beginnings into a trusted partner for both landlords and tenants. Clients consistently highlight the integrity and personalized approach that sets them apart from larger corporations, noting that the team treats properties as if they were their own.

Dedicated Support for Landlords and Investors

For property owners, Crown offers comprehensive management services that combine professional oversight with technological transparency. The agency utilizes a 24/7 online portal that provides real-time access to financial statements, tax documents, and monthly summaries. Owners appreciate the team's responsiveness and attention to detail, with many long-term clients reporting that maintenance issues are handled promptly and rents are collected reliably. The company is also noted for its flexibility, avoiding hidden commissions on maintenance and showing empathy during tenant payment difficulties.

  • Comprehensive property maintenance and repair coordination
  • Transparent financial reporting via a secure client portal
  • Efficient tenant placement with a history of low vacancy rates
  • Flexible and fair treatment of tenant payment situations

Responsive Service for Residents

Tenants frequently praise the wonderful customer service and the friendly, professional nature of the staff. Many long-term residents describe the relationship as more than just a business transaction, citing the team's kindness and quick resolution of minor issues. The agency’s commitment to keeping homes comfortable and well-maintained is a recurring theme in positive reviews, with clients feeling genuinely cared for and respected throughout their tenancy.

Why Clients Choose Crown

The overwhelming consensus among satisfied clients is that Crown Property Management delivers reliability, fairness, and a human touch. Whether managing a single home or a portfolio of properties, the team is commended for their professional demeanor and community spirit. Long-standing relationships are built on trust, making them a highly recommended choice for anyone seeking a dependable property management partner in the Midlands region.

Crown Property Management: Reviews

3.5/5 (57 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

3,5 out of 5 from 57 reviews

James Charley Published on Google

Fantastic experience: They have wonderful customers service.

Archie Alanso Published on Google

Fantastic experience: This is where to go rent your home.

Lisa Black Published on Google

Fantastic experience: Wonderful people and they are really really helpful very attentive

Tanita Gaither Published on Google

Fantastic experience: I’ve been renting from this family-owned business for 6+ years and they’ve always been responsive, kind, and dutiful to good tenants. You can tell they love their community.

Miss V Published on Google

Fantastic experience: Good honest property company, respond quick .

Elizabeth Dillon Published on Google

Fantastic experience: Very nice people. Prompt service if there is a problem. Couldn't have better property mangers

Caroline Widjaja Published on Google

Fantastic experience: We have had a great experience with Crown Property Mgmt Team managing our rental properties for almost 2 years. Charmaine and her team are just superb. They have been responsive whenever we needed them and made the entire process as seamless as possible. Very professional from start to finish. Very fair in every aspect. We are mostly impressed with the timely manner they took care of things. We would highly recommend them to any landlord looking for a reliable property management company in Columbia, SC.

Rebekah Ritchie Published on Google

Fantastic experience: Ken R. has used Crown Property Management for many years. He has received prompt and quality services for each of his rental properties. Working with this family run business has been a pleasure. They have been very trustworthy and have treated these properties as if they were their own. Highly recommend using them for your property management needs.

Cindy Barnett Published on Google

Fantastic experience: Crown Property Mgmt has managed our property since 2012. They are professional, caring, very timely in handling repairs and making sure I know that the property is being well maintained. They are committed to keeping the property rented and I appreciate that. I would highly recommend them to anyone wanting a reputable company to manage their property.

Amar Patel Published on Google

Fantastic experience: Crown has managed six of my properties since 2019. They are dedicated to serving both tenants and landlords. The communication and attention to detail are excellent. They are always responsive to any maintenance issues. They are very flexible. I used my contractors most of the time, and they are OK with it. They are also OK with getting a quote from other contractors when I ask. Crown doesn't take any commission when they use their contractor for maintenance issues. I used their contactor several times and didn't see Crown taking any cut out of it. They are good at placing tenants. Since 2019, I have had no bad incidents. All tenants paid their rent on time, and the properties were in good shape when they left. All my current tenants are happy with their service. They are flexible with the tenants. Usually, the rent is due on the 5th, but if any tenant struggles to pay on time, they work with them and collect it after the due date. I never see them charging a late payment fee to tenants. I highly recommend Crown.

Michael Emery Published on Google

Fantastic experience: I've lived at one of their apartments for over a decade now. They've always been really helpful and pleasant to deal with. I also had them manage a four-plex that I owned for a short time. Crown Property was easy to deal with as a rental owner, and I was confident my tenants were in good hands.

erika skarlet Published on Google

Negative experience: For the cold days we have a problem with the water pipes and they told me I need to let the pipes dripping but it gets froze and they spect me to check the pipes every time to see if they are licking im just a tenant no a plumber but I think I will do it next time and I told the lady I can’t be without water she also told me I need to use wipes to clean myself yo that’s messed up and I have a baby and we need the water for everything but they don’t care about nothing they don’t give you central aire either when my baby was born I have to be at the house with the cold because they don’t provide any central a aire and I explained to them what it’s going on but they don’t care and my husband has to fixed everything like now because they just told me I’m sorry but that’s it they don’t even give me a solution they just told me be like that until tomorrow that it’s irresponsibility because they as a company has to assist the tenants .

Jake Hiltner Published on Google

Negative experience: Overpriced and Gross. This company is low tier and I promise you can find a better place to stay. This Company is a scam. You're better off living in a tent rather than one of these properties

Sharon Maddox Published on Google

Negative experience: House are too expensive

Christy Baskett Published on Google

Positive experience: Very nice lady Denise

Danielle Kirkland Published on Google

Negative experience: I am currently living in one of there properties and it has been h3ll dealing with these people. I have major problems in my home that has been going on for a while and I have told them repeatedly about them for about 10 months now. I just received an email stating they will be going up on my rent $125 but are still refusing to fix anything. What should I do?

Funny Man Published on Google

Negative experience: These properties are disgusting and overpriced. You can find better places to stay for a cheaper price. Surprised anyone falls for this scam of a company

Mary Sanders Published on Google

Negative experience: I was so disappointed with my Security Deposit they were kind enough to let my son out of his lease because someone broke in to his apt stole his tv but when they let him out of his lease they taxed him for everything out of 787. We got back 131. Are you serious your better off with another company Not Crown Property Sign Very Disappointed

Tyler Goff Published on Google

Fantastic experience: Crown managed my West Columbia property for the better part of a decade until I recently sold the property. They were always responsive to any maintenance issues that came up. Where a contractor was needed, the contractor's prices were always reasonable and repairs were made promptly. Where there was turnover of tenants, the property was re-rented in no time with minimal if any loss of rental income. I would highly recommend Crown!

Candice Russell Published on Google

Positive experience: Air conditioner with drainage hose accidentally crimped outside home, caused water leakage in front hall. Upon using carpet cleaner every 2 hours for several days, found water being sucked up was black water. I started having respiratory, allergy, increasing joint and body pain, and daily headaches. Keys and locks not changed between renters, allowing break in of home shortly after my occupancy. Lg trees around home have several dead.branches. Two large branches fell in driveway at different times nearly hitting my car. Today a large dead branch infront/side of yard also with several dead branches fell on roof and tore down some wires. Mes#ages again left at agency.

Jeff Jimison Published on Google

Fantastic experience: We have worked with Crown for over 6 months now. You won't find a more focused group of people that are dedicated to serving both tenants and landlords. The things they do make a big difference. Communication, Attention to Detail are excellent.

Sandy Gaither Published on Google

Fantastic experience: I have a rental house and I moved out of state. At that time, about 10 years ago, I hired Crown Property to take care of my house. I couldn't be happier! They have been able to keep my home rented, they have taken care of any and all problems, they contact me and keep me informed! I couldn't ask for any more! The employees are always very nice and always return my calls within a more than reasonable time! I would recommend Crown Property Management to any one! Great company to work with, I just can't say it enough!

Jenese Smith Published on Google

Negative experience: Lisa is very disorganized and dishonest if you ask me she said to me and my fiance that she had to check the references and credit she went and check his criminal history as if she was giving him a job in the disorganized office our income was more than enough I would like to check her criminal background I bet it says scam artist because that is what is going on in crown property management office on sunset Blvd she was not even dressed business like jeans,shirt with arms showing and some flip flops save yourself time and money and rent from rent Mart or some other rental company because no one has money to throw away to a couch potato

Berry Crim Published on Google

Fantastic experience: I tried to manage my own properties only to discover that it takes a true professional to deal with all the things that entails. I called Crown and they took care of everything. I even recommend them to a coworker, who also had a great experience with them. When I needed to rent, they were the first people I called. I loved being their tennant as well. Highly recommend!

David Mahoney Published on Google

Fantastic experience: Great management Company great people easy to work with. They understand real life problems. They don’t just talk the talk they walk the walk.

Kristian Bell Published on Google

Fantastic experience: Everyone at Crown Property Management was so nice and helpful. The customer service was above and beyond! They were quick to answer questions and supportive in ways that go beyond a management company. I would definitely recommend them to anyone and will look at their properties first if I’m in the market again. Thanks for everything!!

Gabby Epps Published on Google

Negative experience: 1 star says enough

Tyshakia Turnbow Published on Google

Negative experience: Long story short, wasted $120 after they said one thing and it was COMPLETELY different after I gave them the money. Seemed like I had never talked to them, saw them, or already voiced concerns and everything else. After they got my app fee everything else was another story and I feel ripped off because they never intended on giving me the place at all. The rent amount told even changed after I gave my app fee from one thing that was said before hand to something else when they called. Not to mention the "double deposit" I was willing to pay if necessary.

Will G Published on Google

Positive experience: Good people

matthew shelton Published on Google

Negative experience: My wife and I applied for a rental home. It was pricey at $120, but we were ok with it because we were really interested. We called several times in almost 3 weeks, rarely ever speaking to them. They refused to call back after several messages and when we did speak to them we were told they were still waiting on references. During this time, they accepted other applications (at $60 per adult of course). I assume we did not win their unethical bidding war because because the listing has been removed, and still no call with a determination. We were assured that they only processes 1 application at a time. My wife and I with 2 children and another on the way passed up other potential new homes, due to their tenant shopping practices. Please do not become of victim of their scheme because of their wholesome Christian front.

Carolyn L. Blakeney Published on Google

Fantastic experience: I lived in one of their apartments for almost 5 yrs, and I must say, anytime i've had a problem, which were small, they took care of it immediately. They are the nicest family and quite professional at all times, i've considered myself as a family member as well. That's how much I really like them.

TMW Hamlett Published on Google

Fantastic experience: Very nice people to work with and very professional as a property management company. I've been extremely satisfied thus far, and it'll be our 2 yr anniversary as friends, not just as tenants, in February. I would highly recommend.

Bojack Dawson Published on Google

Fantastic experience: Super nice Family ran Christian business that has certainly exceeded my expectations. Any issues I found (and they were MINOR) was fixed immediately with no hassle. I highly recommend Crown Property to anyone looking for a place to live whether it be for themselves or others. Thank you Charmaine, Denise and Phil for making me feel appreciated! -BoJack

Leave your opinion about Crown Property Management:

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Reviews are checked before they are published. We do not publish reviews containing insults, accusations of criminal conduct or references to specific individuals. We also do not verify that the author was a customer.

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