Buffalo City Living, LLC

Fantastic experience: We spend most of our time handling the repair side of real estate, pre-listing prep, inspection fixes, and the work that needs to get done before a deal can move forward. What we appreciate about Buffalo City Living is how early they address potential issues. When a Realtor prepares their clients properly and communicates clearly about next steps, it makes everything smoother, for the homeowner and for the contractors involved. Chris stays steady when timelines tighten and focuses on practical solutions. That approach keeps projects moving instead of turning into last-minute scrambles. In this market, preparation matters, and it’s good to work alongside professionals who understand that. - MidCity Handyman & Remodeling Home Services and Remodeling Company

Fantastic experience: Buffalo City Living operates with a level of structure and clarity that’s not always common in real estate. From our collaboration standpoint, what stands out most is how seriously Chris and his team take communication and operational consistency. Real estate can move quickly, inquiries, showings, negotiations, inspections, and without strong internal processes, things slip. That’s not the case here. There’s a clear emphasis on responsiveness, organization, and client follow-through. That kind of discipline makes strategic collaboration natural. It’s always a positive sign when a real estate team values systems just as much as sales. - URDigital Tech, a Business Solutions Agency

Fantastic experience: Mina is the best realtor!

Negative experience: Still ripping renters and owners off I see.

Negative experience: Don't rent from them biggest mistake you ever will make they kicked me out to raise the rent to 1000 a month never gotten my security deposit back and they tryed to take me to court witch the courts denied it and I am still getting emails saying my rent is late when I first moved to 81 duestien st buffalo NY 14210 they had to redo the bathroom and it took longer than a day and the receptionist told me to take a bath in the sink

Fantastic experience: As a renter I have dealt with several property management companies and Buffalo City Living has been by far the best. Incredibly responsive and professional at all times. I would recommend them to anyone looking for any services they provide.

Fantastic experience: Kenmore, NY, 14217, US. Antonio was a pleasure to have working at my residence. He explained what he was doing and why was doing it. He advised me of what future task would be occurring. He's welcome in my home anytime. GOOD JOB

Fantastic experience: Very nice and helpful did a great job cutting grass and calling others to help me with my water tank issues and called back to see if everything was going ok with plumbing company he called .. would highly recommend him for other services. Explained what happen with grass last time he came out .. help a lot and even showed me how to turn tank off in case it gets worse before repairs

Fantastic experience: Antonio is a good and Responsible Tenant.

Fantastic experience: Antonio is very responsive & professional. Every time he’s here to fulfill a work order, he’s prompt and respectful. Nothing but good work.

Fantastic experience: Very knowledgable staff, the manager, Christopher, is nice and professional, and this small business actually cares about you. Buffalo City Living has passion and knowledge, making them the right choice for your Real Estate needs. I would 110% recommend them!

Fantastic experience: Staff is professional and knowledgeable. They were easy to work with. They helped me buy my first home and everything was smooth sailing. If I ever decide to sell I’ll definitely call Buffalo City Living.

Fantastic experience: Christopher and Angela at Buffalo City Living are very knowledgeable of the Niagara Falls real estate market and know how to best price a home for sale. They developed an aggressive marketing strategy that generated multiple offers within 2 weeks of listing. This resulted in my property selling for well over asking price. Their professionalism, marketing strategy and subsequent sale far exceeded my exceptions. I would highly recommend their services to anyone looking to sell their home.

Fantastic experience: Angela and her real estate team at Buffalo City Living sold my house in North Buffalo. Their sales listing strategy brought multiple offers to the table, which resulted in my property selling over asking price. When the opposing agent tried to renegotiate additional concessions and credits before closing, Angela stood her ground like a pro to ensure the deal closed on my terms. The Realtors at Buffalo City Living are master negotiators; I'm glad they were representing my interests in this sales transaction.

Negative experience: Bunch of con artists.

Negative experience: absolutely horrible customer service, doesn't answer the phone and billed for services never received. Agreed to let them list a property and was billed for property management services that every real estate agent would provide. After finally speaking with someone, I was under the impression things had been resolved and a year later a collections agency contacted me with a bill from Buffalo City Living. Still yet to receive a call back- highly advise to stay away from Christopher M.

Negative experience: I had to edit this review initially I said nothing, just gave it one star. I see that CHRISTOPHER MEKKER the general manager wants to be a petty pig. Writing a statement as if he's exposing something personal. The key return was an agreed upon date because of the circumstances they allowed. I am an honorably discharged wartime veteran and mom, was unexpectedly issued a 30 day notice to vacate, right before school started for my kid. Because I refused to renew lease desiring instead a month to month lease. WHY? Because they refused for MONTHS to fix the plumbing a toilet that was a constantly clogged sewage mess. Although I would have been entitled to, I did not withhold rent which I regret now. I was promised a fenced backyard, that never came. As matter of fact the old fence was tore down the day I moved in. I was told it was rotten. They left up hazardous bits and pieces of it. When I asked why it had not been replaced because (as it was a safety issue for my child and small service dog) I was told because the owner couldn't afford it, yet I was paying almost $1300 a month. They continue to collect rent and charge constant fees if you're even a 1/2 a minute late with your rent payment. They allow owners of the homes to be dead beats. If you need your snow shoveled or your grass mowed don't depend on them! They promise but do not deliver I don't believe they won the award they claim they did a couple years ago as one of Buffalo's best. BEWARE when dealing with this so called management agency. I'm so happy now that I have my own home, and the nightmare of dealing with landlord management is over. PS I"ve got receipts to backup everything I just wrote

Negative experience: I chose to write this review after the landlord dropped BCL as a management company, and out of fear of retaliation from BCL. Despite having effortless lease signing, it has been nothing but a difficult road dealing with BCL and the property. Since we moved in December, we have had issues after issues. It took the maintenance man three separate visits to fix the deadbolt lock. We have exposed wires, holes in the floor, no hot water to our washer, and only 5 minutes of hot water for a shower. All deemed "not fixable." After countless phone calls, [REDACTED PER REQUEST] finally came out to the property, where he told us "I don't know what I'm doing." Once the landlord took back over propriety management in May is when we finally have reasonable hot water. Since then, we have asked BCL for the measurements of the windows for screens (we don't have any), we were told the maintenance man lost our moving in property status paperwork. For six months and a phone call to them every two weeks, I do not recommend them for a leasing company.

Fantastic experience: David the maintenance guy always does a great job. He’s always on time and gets the work done. Everyone at the office is great.

Fantastic experience: All of the staff I've interacted with are very professional, courteous, and competent!

Negative experience: Buffalo city living is a SCAM , This company was supposed to be managing my properties, instead they only cut the grass bi-weekly and did a horrible job each time , this company was supposed to be collecting rent from my tenets but instead kept 3 months worth of rent , But that’s not even the good part .This is a money hungry business and needs to be put out of business, This company is the only company I’ve ever heard of that charges THE OWNER OF THE PROPERTY FOR PHONE CALLS , This company charges me every time I call , their company charge for every email that they send , This company charges for any and everything, Christopher is a SCAM ARTIST, Please beware!

Negative experience: Buffalo city living is a SCAM , This company was supposed to be managing my properties, instead they only cut the grass bi-weekly and did a horrible job each time , this company was supposed to be collecting rent from my tenets but instead kept 3 months worth of rent , But that’s not even the good part . I cancelled my agreement with Buffalo City living on 10/17/2018 and 10/29/18 for each property, This company sent a letter to my tenant 11/8/18 requesting rent to be paid plus added late charges, These people are horrible and I suggest you find property management elsewhere, This is a money hungry business and needs to be put out of business, This company is the only company I’ve ever heard of that charges THE OWNER OF THE PROPERTY FOR PHONE CALLS , This company charges me every time I call , their company charge for every email that they send , This company charges for any and everything, Christopher Mecker is a SCAM ARTIST, Please beware!

Negative experience: Horrible response to tenant issues. My daughter has been waiting 6 months for electrical and plumbing repairs that existed before she moved in. No one ever comes out to do repair, always told they are very busy we will be there in two weeks. Terrible business practice.

Negative experience: Absolute worst company to rent from in buffalo. Thermostat has been broken for over a week, and they still have failed to fix it. Couldn't make it in to pay rent so had to send elderly family member to drop off check. Staff was very rude, and vicious to them. Family member not on lease. Staff broke confidentiality by disclosing hearsay in a threatening manner of information regarding my property. It really blows my mind how someone could be so disrespectful to such a sweet person. They straight hurrassed family member. Family member felt , trapped and ganged up on. Disgusting people need to be schooled on proper educate, and learn to be more considerate of other people.

Fantastic experience: I haven't rented an apartment since the '90s and things have obviously changed. Simon from Buffalo City Living walked me through every question I had, no matter how ridiculous I felt they were. He was personable, funny and possessed none of the stiffness you may expect. The entire business itself has a grassroots aesthetic, which makes it all the more endearing to me. I would recommend Simon and Buffalo City Living to anyone.

Fantastic experience: Chris is a great aspect to this company. He really helped me out in apartment hunting. Thank you so much!! Your awesome to work with.

Negative experience: If I could give zero i would. Terrible company, was promised things would be effective immediately. They were supposed to introduce their self to my tenants, do inspections, and make repairs within the first two weeks. The only thing that got done was the inspection of the property and they only did half of the property and this wasnt done until the mid of the 2nd month. On top of everything 0 rent was collected for the 2 months of our agreement. $0.00 from 7 tenants. Took my property back over and heard the horror stories from my tenants. This company took management and just wanted to evict my tenants for whatever reason. 1 week of having my property back under my watch all rent was collected fixes were made and my tenants are happy. On top of that they sent me a invocie asking for money for the inspection lol yeah ok ill see you guys in court. DO NOT DO BUSINESS WITH THESE SCAM ARTIST

Fantastic experience: I currently live in an apartment that I rented from Buffalo City Living. I couldn’t have asked for a better experience. I absolutely love my apartment, it is gorgeous. My leasing agent was very friendly and knowledgeable about the market. Thank you so much guys for helping me out seriously!!

Fantastic experience: Excelente

Negative experience: If i can give them a negative I will I use to be a tenant of Buffalo city living and they are the worse to go threw. I had not only lived for 3 months without my furnace working but i had moved in during summer time and my stove and hot water worked never thought about the heater until winter came. When i informed them they acted as if this was the 1st they heard about it but the tenant upstairs had known about it as well as buffalo city for quite sometime prior to me moving in as well. It get worse my apartment building was filled with mice and roaches which i was going back and fourth about with them. I had my last straw and decided to take matters in my own hands. I moved out and lost out on my bed fridge dressers and more. They refuse to be any help, Then when i was informed i will be getting my security deposit back i find out i am being token to court for late fees which i with held rent until they had exterminators come to the property. I paid 1st last and security deposit which my last month at the residents i did not pay rent and advised them to use my last months rent towards it. SO they are taking me to court wasting my time all because of the DISGUST property they have renting out. They tried to be sneaky in my opinion because they knew i was out the property and they sent the court papers to my old address so I can misss court and they would win but I thank the man above i was walking in the area and seen it tapped on the old property. So with that being said renting from buffalo city living was THE BIGGEST MISTAKE IN MY LIFE..

Fantastic experience: I've been a tenant under Buffalo City Living LLC for 3 years. Christopher Mekker and La'Dia Hutchen are Excellent!! They go above and beyond to ensure the satisfaction of the building's tenants.

Negative experience: Deplorable business and owner who feeds off foreign investors with no knowledge of the market. I doubt you would want to live in a rental. See if anyone on his staff has been around for more than a year.....

Fantastic experience: I am very pleased with LaDia she has been so helpful to me and Richard Kalobius. Always does what she says she is going to do and really will go above and beyond. Thank you for everything LaDia!

Fantastic experience: I recently found this company via a google search on the Internet. I needed a new property manager for a property in Niagara Falls, NY. The people at Buffalo City Living have gone above and beyond to work with us, and helped overcome the challenges of moving from one property manager to them. They always address my concerns, and answer my questions. I have been more than pleased with their services and would recommend them to anybody needing property manager services in the area.

Fantastic experience: La'Dia and Roxanne are kind and friendly but more important they are knowledgable and competent. Yay! Go girls! Thanks for all you do!

Positive experience: Ms La'Dia, was a pleasure to work with, any discrepancy or problem I had, she handled in a timely efficient manner

Fantastic experience: Simon is awesome ! I wish they key policy was different though ! Lol Seriously , great job , everyone was very courteous. Definetly would recommend :)

Negative experience: I used this company for 2 years and they were terrible, I got another property manager and things improved dramatically!!! I would NOT recommend this company!!!

Fantastic experience: Very nice and polite..and did they job good..very pleased.

Fantastic experience: Their team is very professional. Ladiyah is awesome.

Positive experience: Cheap rent.

Negative experience: I've been living here for 3 years and nothing EVER gets done, including our lawn getting mowed. I always end up having to take care of all our repairs myself just so I don't have broken doors/gutters/pipes/appliances etc. for 6 months. They're also impossible to reach on the phone.

Fantastic experience: Staff is friendly and personable. It's a small office so you really get to know the management team, and they are reliable and down to earth. Their online system makes it easier to pay and track rental payments. They make it easy to find a great place. They are professional and keeps things above board.

Negative experience: do not go near them, what they consider service is terrible, they charge u for every minute u talk to them on the phone, take no repsonisiblty for anything they do and they dont care about their clients

Fantastic experience: Buffalo's best property management team. Very professional. Five star service. Responsive. Don't waste your time with any other property management company.

Positive experience: Our Job ship us around the US sometimes with just a moments notice, so when we were sent to Buffalo for the first time in our lives we contacted Buffalo City Living to help us find a place with at least 2 bathrooms. They knew we had to start work right away and living in and out different hotels which can be frustrating. Thanks to the friendly staff and expedient service, they went above and beyond to find us a place that we could call home! Thank you Buffalo City!!! If I ever have to work in the city of Buffalo again, they will be the first realtor I would call.

Fantastic experience: Buffalo city living manages a property that I have, the team there was able to find me a great tenant. They also do a great job handling the month to month responsibilities and anything else that comes up. They have given me a complete hands off service with my units. I will definitely be calling on them for my next property.

Fantastic experience: I have lived in South Buffalo through BCL for over two years now. They have always been kind and understanding towards me. Every time I emailed them I would get a response in two business days max. They've kept up with the lawn and other maintenance all year round. They invested in a new roof on our house and installed new electrical before we moved in. I was living in the apartment during the 2014 snow storm where we got 4 feet in a matter of days and they called me to check up on me to ensure everyone was safe and that we still had power. They care about their properties and want good tenants. I find it really comforting they do thorough screening on applications to ensure I would have decent neighbors. The only reason I'm moving out is because I bought a home of my own, other wise I would have happily continued with them.

Negative experience: They did a horrible job on the house repairs...they dont answer the phone and their very disrespectful

Negative experience: Wow they are so unprofessional. I would never recommend the to anyone!!!!

Negative experience: Very poor, They charge per minute if you call them, very expensive, not a company I would recommend, I had 6 apartments rented out through these guys and I never had any rent money after the charges for their services was paid.The month after I changed companies to (arrowhead Property Management) I started receiving some income. I have read other reviews on here that have said a similar thing and they are trying to remove them, well try and remove me!!! I have many invoices to prove what I have said!!! As I expected!! Buffalo City Living have tried to remove this review for ridiculous reasons!! Why doesn't this company respond to critical reviews in a professional manor rather than just trying to erase them??? This company is very poor in there professionalism. On an unannounced visit to my properties I was confronted with a barrage of complaints from my tenants regarding this company. One tenant companied that the Buffalo City Living living hounded them for unpaid rent that had been paid by a housing association. Other complaints included: poor service to telephone calls, bad attitude from staff, poor workmanship on repairs, poor accountancy practices, and the list goes on!! My problem with them was the cost of there services!! charges per minute on phone calls from me and my tenants, The standard of work on the properties was very poor and very expensive, lack of communication and the list can go on!! I'm sure this will try to be removed!! but ask yourself's this: would an honourable company delete all the bad reviews or would they just respond to them in a professional manor???

Positive experience: Kodjo Realty Buffalo City Living is reliable management company. Chris Mekker is professional manager who truly cares about people business success. I have being working with them for over 3 years for all my properties while prior to them I had to fire 3 property management company in 2 years. Either is your first deal or twentieth deal, Mr Mekker can help you find that particular property, connect you with lenders, attorney and most importantly stay on top of day by day property operation and maintenance. The staffs are super nice, especially Sheila who is very knowledgeable and friendly. I highly recommend to check them out. Kodjo Realty.

Positive experience: I am very happy with the service by this company. The prices were reasonable and Jason and Sheila were good to deal with. They helped me with some locks and misc things I needed to spruce up my rental. They were prompt and reliable. Communication with them is why it is only 4 stars and not 5. It was sometimes hard get the details ironed out, but that could be me changing what needed to be done! I would recommend Buffalo City Living.

Fantastic experience: This work was amazing! Jason was the most incredible worker who did the most excellent work! My kitchen wall, cabinets and floor were gorgeous! The new floor made all the difference! You will never know that there was a fire in that room. It actually looked more beautiful than it did when it was brand new. Buffalo City Living was on time and courteous. The work was prompt and efficiently done! Thank you City Living!

Fantastic experience: I was very pleased with the quality of work completed by Jason; a Buffalo City Living, LLC employee. He did various jobs at both my house and my daughter's house; located and fixed source of leak in roof, installed a new storm door, repaired the porch steps, repaired/replaced damaged siding, repaired/secured porch railing etc.. Jason's work ethic and quality of work was excellent, he was prompt, completed work in a reasonable amount of time, and was trustworthy. I would recommend this company to anyone in need of a handyman or home repairs.

Negative experience: I hired them to manage my 5 properties. They charge me for sending emails calling and asking for the monthly report that showed the money coming in and repairs. They gave me a bill for a outside stair repair and than charge for call to tenant so they can pick their key so they can get in to the house for the power and to pick the key up and drop. You have to make an appointment to talk to them. I have all the invoices from The company everything I am talking about there is more. I fired them and they milk me for another two months. Just ask how they charge. DANGER

Fantastic experience: Do not hesitate - hire them!!! I had to get Buffalo City Living to finish what another contractor wouldn't/couldn't do. They were in and out and absolutely flawless!!! I really wish I had known about this company before I signed with another.

Fantastic experience: I am a Buffalo home owner who has used Buffalo City Living for minor repairs and upkeep on my home as well as one major renovation. They have helped out with patching walls, repairing a fallen ceiling, a water pipe burst, broken window, motion lights and more. The major renovation consisted of fixing what another contractor had messed up when bringing all of my hardwood back to it's natural beauty. It looks amazing. I have found them to be extremely competent at their jobs. Sheila is always polite on the phones and responds to e-mails in a timely manner. Rob has one of the best work ethics I have ever seen. He is attentive to details, meticulous in his work, and a bit of a perfectionist. Chris is very hands on and usually comes out to check on the work at some point in the job. He always wants feedback, good or bad, to help the company become better. I would recommend this company to friends and strangers, and I have.

Fantastic experience: These folks are Amazing! - Sheila on the phones, Rob doing my work, and Christopher, "the boss". Their rates and very reasonable, they e-mailed an estimate (!), were prompt, business-like, but also very friendly and easy to work with. I wish I would have found them YEARS ago. It would have saved me a lot of aggravation, work not done or done poorly, etc. And on Christmas, Christopher stopped by to bring me a bottle of champagne! What more could you ask for? Bottom line: HIRE THEM. :) -- Jeff F.