Diller Fisher Realtors

Fantastic experience: Gary Blum has represented our rental property on the bay for many years. He goes above and beyond the call of duty. He is always available and willing to address any issue that arrises during the rental season. He is the real deal. Wonderful person, great realtor.

Fantastic experience: I had an extraordinary experience with Diller and Fisher. My realtor was Zach Healy with Steve Frame overseeing my transaction. Also Jackie Ritchie from Ocean's Edge the title company was terrific. Also Kat, Diller and Fisher's lawyer had so much attention to detail. This was my first time buying a house without my husband of 48 years. I felt so well taken care of. The experience was truly a pleasure.

Fantastic experience: Love all the staff at DF! Kim & Nick Leo Rock !!

Fantastic experience: For over 70 years my family has used Diller and Fisher. Always friendly always nice and always there for my family. I won't go anywhere else.

Fantastic experience: Staff is very helpful and friendly .

Fantastic experience: Kim Leo is wonderful to work with- the best communication and customer service. Thank you!

Negative experience: We used this realtor for our recent Stone Harbor rental and will not use them again. Prior to our arrival they offered very little service and were dismissive when we called with questions. While staying in Stone Harbor we had a maintenance issue and when I called to report it the receptionist was rude. We had bathroom water from upstairs leaking onto the kitchen counter. The agent told me someone would be by the next day, no one ever came. We’ll use a different realtor the next trip or go to a town that allows Airbnb so we can see reviews of the property

Fantastic experience: Had a great experience working with Diller Fisher Realtors. The team was professional, responsive, and made the entire process smooth from start to finish. They really know the local market and helped us find exactly what we were looking for. Highly recommend them to anyone buying or selling at the shore.

Fantastic experience: Always Great experience with DF

Fantastic experience: We had several dealings with Stephanie this year and found her to be incredibly helpful..pleasant...and a great asset to the Steve Frame team..we look forward to working with her next summer.. Sandy Pascavage

Fantastic experience: We've had great experiences for the past 6 years. This last year, after heading home we realized one of the kids left a much loved stuffy at the house. Our agent, Stephanie, retrieved it and made arrangements to get it back to us, including adorable progress pictures so my kids could see where the stuffy was. Above and beyond what I'd expect from a rental agent.

Negative experience: The VP was very aggressive and unprofessional to every capacity.

Negative experience: I have been a client of D&F for many years. My recent experience with them was completely unsatisfactory as they did not value my past loyalty and excellent record with prior rentals when dealing with an unusual situation with my most recent booking. (I was out of the country & unable to mail a check...was unwilling to pay a 5% credit card fee per their rules) my reservation was canceled & they booked it with a new client KNOWING I would home within 2 or 3 days. Such a disrespectful way to be treated as a loyal client who was in constant communication while out of the country. I went ahead & booked a different rental with Caldwell Banker and was treated so well. I'm going to tell as many people as possible about how I was treated by both agencies. My agent at D&F needs to be better trained and is lucky I'm nit naming her in this review.

Negative experience: I rented a condo from Diller Fisher Realtors last week. After arriving I went to the office to voice my dismay about the condition of this property. It was filthy, moldy shower, bloody mattresses, broken furniture and broken tiles. The front door wasn’t secure when locking. Kim Leo sent cleaners by to try to rectify the issues but the property was in such disrepair it caused us to not use the second bath or bedroom. Only one TV was functional. We emailed 4 times with her to find the owners hadn’t replied to her. On our last day I spoke with Kim from Diller Fisher and emailed additional info of our stay and requested some consideration due to what we had experienced. She replied 3 days later suggesting that had I contacted her she would have been able to help, not now. She had received 4 emails from me during my stay. Here’s some photos of what we endured. I would suggest staying away from Diller Fisher!

Negative experience: My mom and I had to clean our own rental after checking in because it was so disgusting. We got there a bit early and waited outside until check in time, and noticed the people going in the house to clean were literally two high school age girls. Upon entering the house, we immediately had to throw out one of the shower curtains because it was moldy. We could also tell that the rest of the space was barely cleaned. Some other things we noticed- cobwebs on the chandelier in the dining area, the coffee pot was still dirty, the stove had not been wiped down, plus the fridge still had food in it from the last renters and needed to be wiped down due to spills on the inside. Absolutely not acceptable considering what the cost is to stay here. Unfortunately, when we called the listing agent, Ed Clement, he literally just laughed over the phone when we told him what had happened. No apology or partial refund offered for the trouble. Will definitely be booking through Airbnb next time we vacation down the shore.

Fantastic experience: Been using Diller & Fisher for over a decade!

Fantastic experience: Me and my cousin were walking across the street and we stopped to wait for cars to go by. The Diller Fisher company then waved and let us go by and we got home safe.

Fantastic experience: I was walking home with my cousin when we had to cross the street. One of their van drivers let us pass even though we stopped for them. 10/10

Negative experience: We have rented from them 3 times. This last time we were locked out of our rental. Rode our bikes to office (it was after hours) to see if there's an emergency number posted on their door, which there is not. We spoke with a police officer nearby who when we said there was no emergency number knew it was Diller and Fisher because they deal with this more frequently than is acceptable. The officer called one of his realtor friends who had one of the agent's cells, which is the number we successfully used to have key brought over. We were safe and ok, but if you have children or elderly etc, really could be an avoidable issue. In the rental there's a book with unit instructions and it says if you have an emergency to call the police. There should be an emergency number, period. I think next year we will look elsewhere. Not sure why they don't use key pads like all other rentals we have used in the last 5 years. Don't know if that's a Stone Harbor thing.

Fantastic experience: Always very nice to work with!

Negative experience: I am glad they had a rental available, but the communication has been very poor qt each stage of the process, including accessing the unit.

Negative experience: I reserved a beach house for summer 2022 in September 2021 with them, for months I waited for them to get me the final contract which I was told 4 times in writing was going to be to me as soon as they had it ready. Then in January 2022 they called the wrong client to ask a question and cancelled my reservation based on the other person having no idea what they were talking about. They still ignored my emails and voicemails for an additional week at which point they accidently answered the phone on one of my calls and were forced to tell me they had cancelled my vacation. The man laughed through telling me, never apologized and informed me that he had no way to make it write, but maybe some other realtor might have something left for me to rent. You have a choice where you book your Stone Harbor vacation - DON'T USE DILLER FISHER if you want to actually take a vacation. Edited to add: Per Diller Fisher's response asking for the Agent's name it is Ed Clement. I have also spoken to a Sheila Wannen who told me to talk to other realtors in the hopes of finding something elsewhere. No one has the 2 weeks in August I had reserved and 1 of her recommendations suggested I stay off island (rather than the beach block home I had reserved on 9/15/2021, listing 9415 1st Ave for 7/30-8/13). I have multiple emails over 4 months from Ed telling me not to worry, my reservation was in and as soon as he had the paperwork it would be sent to me. The worst part is that Ed's attempt to hide cost me an additional week of trying to find a suitable replacement rental and didn't have the courage to call me himself or to apologize. He laughed at me as he told me his "crazy story" about what happened.

Fantastic experience: Lisa Taylor is always very helpful!

Fantastic experience: Diller-Fisher is by far the best agency to rent with and buy with. Steve Frame and his team are by far the best realtors we have ever worked with.

Fantastic experience: Everyone at Diller Fisher is professional and informed.

Fantastic experience: Great realtors for rentals in Stone Harbor

Positive experience: Very good

Fantastic experience: Great to work with. Answered all of my fiance's questions promptly and with details. We use them every summer forbour shore rental!!! They will always get my recommendation!

Fantastic experience: Great first experience with Diller Fisher, more specifically Rob Hafele. And we will use them and Rob again for sure. We had some issues with a particular property that needed to be addressed and not only did things get resolved, but they got resolved with lightning speed. Experience is a huge deal in this day and age, Rob was just excellent to work with.

Fantastic experience: Rented from them for years. Top notch in every aspect.

Fantastic experience: Kelly from Diller and Fischer is amazing. We used them for the last 5 years. They’re reasonable; flexible and always have the best bayfront inventory. Well done!! See you in July

Fantastic experience: Great realtor for Sone Harbor and Avalon.

Positive experience: They r ok to use but service kinda sucks..lol

Fantastic experience: Great customer service!

Fantastic experience: Great experiences as a tenant and as a property owner.

Negative experience: Rude staff

Negative experience: It has NOT been a pleasure working with Diller & Fisher. What should be a straightforward and easy process of renting a vacation home, was instead fumbled and mishandled at every turn from the start by our agent, with little to no apology or accommodation for the numerous inconveniences. We'll definitely be using another agent and realtor next year!

Negative experience: In August 2017 my family rented through Diller Fisher and we won’t ever again. House we rented was filthy, leaking roof, smelled of mold and unkempt. Upon arrival after 3 hours of driving, there were 2 men in the home spraying bleach as the cleaning ppl never showed up. The house was absolutely gross. Only when pressed did they send out a cleaning person, then needed to send out again because no one could handle the task in one day. 3 days of this. Our entire vacation was ruined as we had to clean the house upon arrival as to the filth ( have video and pictures for proof). Deal with leaking roof, the roof leaked into the kitchen creating a puddle that we put s bucket under that stayed there, dirty porch encrusted with outside dirt, stove encrusted with food, bleach stains on carpets, shaving hairs in sinks, asthma trigger from mold, spiders in every shower and tub, dead bugs, etc. we could not even grill as the grill was disgusting. Our first day we had to go out and purchase cleaning products. The cleaning ppl did not make a dent, every thing was still disgusting after 3 days! We decided to pay a visit to the office mid week as we were surprised no one offered us any type of compensation or even send us something, apologize, anything really, for our time lost dealing with cleaning crews, buying cleaning products, etc. We were told that the owner should compensate and that it needed to be discussed with management before they could give anything back. Sent 3 emails asking what the status is and as of November we just hear passing it onto the owner, it’s not their fault they rented a filthy disgusting home. The agent was Gary Blum in the Stone Harbor office. We will never rent with them again as even though they claim it’s not their fault, they could have done something in a matter of good faith. We’ve been renting in Avalon for over a decade and never have we ever encountered such horrible customer service. They rent disgusting filthy homes. Buyers beware.

Fantastic experience: We get our summer house in Stone Harbor every year from Diller-Fisher. We are always a short walk from the beach, and down town. The apartment is always perfect, with every amenties included. Also its a very easy straightforward process to find the place we want on their website.

Fantastic experience: After renting through D&F for a number of years our group have always been well satisfied with both their service and the quality of properties they offer. I can't even consider renting through another group.

Negative experience: Upsets me that a house on tampa in the Villas is up for sale and it was put on Facebook and I warned people to have someone look under the house because there is issues and it was deleted off the page. REALTORS NEED TO HELP NOT BE SNEAKY!