Westgate Real Estate and Westgate Property Management
Westgate Real Estate, led by Steve Gavriloff, is comprised of premier Petaluma, CA real estate agents. The team serves the real estate needs of Cotati, Rohnert Park, Santa Rosa, San Francisco, Sebastopol, Mountain View, and surrounding areas. Buying or selling, looking for that perfect rental, or professional property management, their knowledgeable agents have an average of well in excess of 50 years of full-time real estate experience, offering the highest level of service for their customers. The team is small enough to give every customer the individual attention they deserve yet large enough to give their customers the confidence that they will receive the highest level of professional service. Contact Westgate Real Estate today!
Horario de apertura
- Domingo: (closed)
- Lunes: 9h-17h
- Martes: 9h-17h
- Miércoles: 9h-17h
- Jueves: 9h-17h
- Viernes: 9h-17h
- Sábado: (closed)
Westgate Real Estate and Westgate Property Management: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Experiencia negativa: Not worth the prices they charge for rentals. They sit for awhile before being rented. I tell people to stay away.
We were unable to locate any record of your interaction with our team, including a rental application, showing, or leasing inquiry. If you did work with us on a specific property, please reach out to our office directly at 707.762.1565 so we can look into your experience.
Our pricing reflects current market rates for the Petaluma area, and our leasing timelines are consistent with regional averages. We stand behind the quality of our properties and our service to both owners and tenants. We welcome the opportunity to address any specific concerns if you can provide more detail.
Experiencia fantástica: When we were looking to purchase our dream beach house in Dillon Beach, we turned to Cheryl Tennyson because of her long experience. There is a lot more to purchasing a dream home than just offering a high dollar amount. Cheryl worked hard on our behalf and explained so many of the different facets of evaluating a home, how to approach the owner, how to know how other nearby properties compare, and how to make the offer. We ended up being able to purchase what we believe is one of the nicest homes in the area. We heartily recommend Cheryl for anyone who is looking to find and purchase a dream home.
Thank you so much for sharing this wonderful review. Cheryl will be thrilled to hear it. Finding the right home takes more than a strong offer, and it is clear she brought her full expertise to help you navigate the process and secure a property you love.
Congratulations on your new home in Dillon Beach. We appreciate you taking the time to recommend Cheryl, and we look forward to helping you again in the future.
Experiencia fantástica: Steve is extremely knowledgeable regarding the local real estate market and very savvy about how to navigate the process. He offers great suggestions while listening to questions, concerns and desires. He will remain my go to guy for any and all real estate transactions in the Petaluma area.
Experiencia fantástica: Wonderful staff! Always willing to go the extra mile for us. I have worked with Steve for about 10 years and have enjoyed and appreciate his input with buying/selling my homes. He’s the BEST!!!!
Experiencia fantástica: I have worked with Steve numerous times over the last 25 years. He was referred to me from my sister who also used his services multiple times. I have always been able to count on his expertise and professionalism. Westgate is a trusted partner that I highly recommend!
Experiencia fantástica: We’ve had the pleasure of working with Steve on multiple real estate transactions over the years, and we truly can’t say enough good things about him. He’s incredibly knowledgeable, responsive, trustworthy, and always gives thoughtful, realistic advice. We know we can count on him to be straightforward with us, and to help us make smart, informed decisions, rather than simply telling us what we wanna hear. Beyond being an excellent real estate professional, he is genuinely a delight to work with. He makes the process easier, keeps things moving, and always has our best interests at heart. We wouldn’t hesitate to work with Steve again, or recommend him to anyone looking for an agent they can completely trust. The best of the best!
Experiencia fantástica: Steve Gavriloff gets it done! He's professional, resourceful, helpful, and kind. Steve provided a smart strategy for selling our westside Petaluma home which yielded a compelling offer within a week of listing. The deal closed two weeks after that. Our situation was complicated by being out of the area, but Steve went the extra mile multiple times, assisting with pre-inspections and lining up cleaning and repair vendors. And Steve communicated promptly and clearly every step of the way. I highly recommend Steve as a realtor and human. Work with him -- you will not regret it.
Experiencia fantástica: We’ve used Westgate Realtors, with Steve as our agent, for multiple successful real estate transactions in multiple cities over many years. His credentials exceed the highest standards of professionalism. Steve was candid, setting realistic expectations as he guided us through the stressful experiences of buying and selling residential and rural properties. You will not find a more ethical real estate agent anywhere. He will always be our agent.
Experiencia fantástica: Prompt, professional and efficient. These are great characteristics and Westgate Realty has them all. They've done great property management work for me. Highly recommend.
Experiencia fantástica: Westgate Realty, Best service around Steve went the extra mile to help get us into our new location Steve really knows the realty business inside and out and explains things so you can understand it all. We highly recommend them Kenny and Gina Ebertus Palace of Fruit
Experiencia fantástica: Bridget Lyons is the real deal. She is incredibly professional, attentive to detail, communicative and trustworthy. She helped my sister and I navigate a very tough time, and reduced much of the stress that comes with selling a home. She is quick to respond and so knowledgeable about the whole process. I would recommend Bridget to absolutely anyone who is looking to buy or sell a home, and I have the upmost confidence that Bridget will get the job done effectively, efficiently and with a smile.
Experiencia fantástica: We had a great experience working with Westgate Real Estate and Westgate Property Management. Carolyn and Keri were very helpful for my wife and I and we couldn’t be more thankful for the top notch communication and customer service from start to finish.
Thank you so much for this kind review! We're thrilled that you and your wife had such a positive experience, and I'll be sure to pass along your thanks to Keri as well. Top notch communication is exactly what we strive for at Westgate, and it means a lot to hear it landed that way for you. We appreciate you taking the time to share this and look forward to working with you again.
Carolyn Gavriloff
Experiencia negativa: Be aware! Be specific and communicatewith these people. ? They take applications knowing they won't rent the listing out? Horrible communication, they won't call you back after you submit your aplicacion. So why submit one ?
We take all concerns seriously and want to address this directly.
Our office did receive a call from you regarding an application your daughter submitted through our website. We returned that call promptly.
During that conversation, we explained that Westgate Property Management has a detailed, documented application process that complies fully with California fair housing law and AB 2493. Upon submission, a follow-up email was sent to each applicant confirming receipt of their application and providing clear information regarding next steps. Our system confirms that email was opened.
We understand the caller felt that no follow-up had occurred. Our records indicate otherwise, and we are confident in our process and our documentation.
We also recognize that searching for a home is stressful, and we genuinely empathize with anyone going through that process. It is especially difficult to invest time and energy into an application when the outcome is not what you hoped for. Our application requirements are sent directly to all prospective applicants prior to applying and are also posted on our website for easy reference. We encourage everyone to review those requirements carefully before submitting an application, as meeting the stated qualifications is an essential part of the process.
Application information is confidential. We are not able to discuss the details of any individual application with a third party, including a family member, regardless of their intentions. This is not a matter of poor communication. It is a matter of protecting applicant privacy, and it is a standard we apply equally to every person who applies with us.
If the applicant herself would like to discuss her application, we welcome that conversation. Our contact information is included in the email she received, and we are happy to assist her directly.
We do not take applications with any intention other than processing them thoroughly and fairly. We are sorry this experience left a negative impression, and we remain available to the applicant should she choose to reach out.
Westgate Property Management
707-762-1565 | 221 Petaluma Boulevard South, Petaluma, CA 94952
Experiencia fantástica: I cannot recommend working with Bridget Lyons enough! She is truly a fantastic realtor who goes above and beyond to help you find a home. She was so detailed and knowledgable about the process with us as first time home buyers. We successfully landed a wonderful house that was perfect for our family.
Thank you for taking the time to share your experience! Thank you for taking the time to share your experience! First-time homebuying is one of the biggest decisions a family can make, and we are so glad Bridget was there to guide you through every step with the care and expertise you deserved.
We will make sure she sees this. Congratulations on your new home, and thank you for trusting Bridget and our team to help you get there.
The Westgate Team
Westgate Real Estate and Property Management | Petaluma, CA
Experiencia fantástica: Bridget is a great real estate agent; she helped my family and I through everything we needed to do to get this house and made us feel conferrable with the process and after all that she helped us sale our old house. I would recommend Bridget to all my friends and family.
Thank you so much for sharing this wonderful feedback! Thank you so much for sharing this wonderful feedback! We are thrilled to hear that Bridget made such a meaningful difference for your family during both the purchase of your new home and the sale of your previous one. Navigating two transactions at once is no small feat, and it speaks volumes that you felt comfortable and supported throughout the entire process.
We will make sure Bridget knows how much her dedication meant to you. Referrals from happy clients are the highest compliment we can receive, and we are grateful for your trust in recommending her to the people you care about.
Welcome home, and thank you again for taking the time to leave this review.
The Westgate Team
Westgate Real Estate and Property Management | Petaluma, CA
Experiencia fantástica: Hands-down, the best property management company in all of Sonoma County. As tenants they were so pleasant to work with. I can only imagine the owners of the house we rent are just as pleased. Thank you Westgate!
Thank you so much for taking the time to leave this review. It truly means the world to us. Creating a positive experience for our tenants is something we take great pride in, and knowing that comes through in your day-to-day experience is exactly what we work toward.
We appreciate you being such a wonderful tenant, and we hope you will keep Westgate in mind for any future housing needs. Reviews like yours remind us why we love what we do.
With gratitude,
Carolyn Gavriloff and the Westgate Team
Westgate Property Management | Petaluma, CA
Experiencia fantástica: Westgate managed my mother’s property in west Petaluma after she could no longer live alone. Carolyn did an excellent job screening tenants, keeping Mom informed, and managing the property for over 6 years. When it was time to sell the property after Mom died, Steve advised me on preparing the property for sale, put it on the market, communicated clearly with me about offers, and worked with me to close the sale. I have great respect for Carolyn and Steve’s knowledge of their industry and their personable and professional approach.
Thank you for taking the time to share such kind words. It was our privilege to care for your mother's property over many years and to support you through the sale that followed her passing. Steve and I appreciated the trust you placed in us during such a meaningful transition for your family.
Reviews like yours mean a great deal to our team, and we are grateful to have had the opportunity to work with you. Wishing you all the best.
With appreciation,
Carolyn Gavriloff
Westgate Property Management
Experiencia fantástica: Westgate is always reliable and a great management company!
Thank you for the lovely review Adele. You’ve been great to work with too.
Experiencia fantástica: I became a tenant for them when their client acquired the property that I was already living at. Despite the unusual circumstance they handled everything smoothly. I have nothing but good things to say about how they operate. Highly recommend.
Thank you, Christian for the excellent review. We hope you enjoy your new home.
Experiencia fantástica: Update after lease ended: The Westgate team was lovely while I was a client: friendly, helpful, honest, and responsive. Moving in and out of a place is a challenge, to say the least, but they made the process as smooth as possible. Thank you! Just after moving in: My Westgate representative Keri was a superb, informed, patient, and pleasant shepherd through my first rental experience in decades.
Experiencia fantástica: Westgate found a reliable renter quickly and managed all aspects for me as I had moved out of the county. When it came time to sell they seamlessly took that on as well. I highly recommend their services.
Experiencia fantástica: I have known Caroline for over 10 years now and no one aligns closer with our company values as much as she does, she is without a doubt your best choice for Property Management Services in Petaluma! We send all our referrals for Petaluma Properties to her
Thank you Efren, for the kind words. I think you and your team are amazing too. I am honored to have worked on the Sonoma Marin NARPM Board with you.
Experiencia negativa: Absolutely terrible service. Complete lack of care and dishonest practices. At first they appear to be nice and tentative but after they secure your business, you are ignored. They're all about the money and could care less about what's best for the client. When confronted they deny and pretend they don't remember. It's best to stay away from Keri, Carolyn, and this group.
We’re sorry to hear you’re dissatisfied and want to take a moment to provide some clarity.
You rented a home through our company and chose to break your lease approximately eight months into the agreement due to a job relocation. While we understand that life circumstances change, a lease is a legal contract with defined responsibilities. Despite the early termination, we worked diligently to minimize your financial obligation by finding a new tenant and re-renting the home within a month.
The charges you reference were related to minor damages, cleaning and releasing fee after move-out, which were documented and processed according to California Civil Code §1950.5. These were not arbitrary fees, and they were consistent with what is allowed under state law and outlined in the lease agreement you signed.
We also want to clarify that we provided clear instructions for your move-out, including a request for your new mailing address and the importance of filing a forwarding request with the USPS. Unfortunately, no forwarding address was provided, and per legal requirements, the deposit disposition was mailed to your last known address — the one on file. You also did not file a forwarding address request through USPS, so your deposit disposition was not forwarded to your new address.
It’s unfortunate that you chose to express your frustration by accusing our staff of dishonesty. We strongly disagree with this characterization. We take pride in our transparency, professionalism, and in treating every tenant and property owner fairly — even when difficult lease enforcement decisions must be made.
We wish you the best in your new location. Our job is to manage homes and leases professionally, legally, and with fairness to all parties — and we are confident that we did so in this case.
Experiencia fantástica: Westgate has been the perfect fit for our property management needs. Carolyn and her team provide excellent service and sound advice. Repairs are handled timely. We highly recommend Westgate Real Estate.
Thank you Irene, it has been a pleasure working with you as property owner for the last five years. Having well-maintained properties and property owners like you make our job so much easier and fun. Thank you for the opportunity to work with you.
Experiencia fantástica: Westgate is a Fantastic team of true professionals. They are kind, hard-working and honest across the board. These are your go-to real estate partners in Petaluma and Sonoma County !
Thank you Gabriel, for the wonderful review. We hope you and your family will be happy in your new home.
Experiencia fantástica: Carolyn at Westgate Property Management met us and listened carefully to our needs. She and her office team came through with everything they promised. I recommend Westgate for your property management needs.
Mari, first, thank you for the great review of our services. We are so honored you trusted us with your beautiful family property.
Experiencia fantástica: Carolyn helped us with our rental property. She was extremely knowledgable and supportive. She described several circumstances and possible routes we could take as homeowners/landlords. After we met with her, she visited our property/tenants to check for compliance, and she was able to support our tenants with changes that needed to take place. We could not be happier, knowing that we have the support of Carolyn and Westgate Real Estate.
Experiencia fantástica: Steve the owner at Westgate realty did an outstanding job in selling our house in Santa Rosa. The selling process went very smoothly. He had all the inspections done before the house went on the market. He is extremely knowledgeable in selling a house especially an older house. He was excellent at negotiating the sale of our house. I would highly recommend him to sell your house or use him to buy a house. This is the second house we sold with him and we couldn't be happier.
Experiencia fantástica: Bridget Lyons is quite possibly the best realtor in the world, let alone Petaluma. Our family relocated to Petaluma from the East Coast and Bridget was there for us every step of the way. She arranged FaceTime showings for us when we couldn’t be there in person and was quick to call out anything and everything in the home that would need attention. She is kind, honest, professional, and goes above and beyond for her clients. We were relocating with a toddler and she and her family also provided us with recommendations and support to make us feel welcome in our new community. We highly recommend Bridget.
Experiencia fantástica: As a rental owner, it was an absolute pleasure to work with Westgate Property Management. Any initial apprehensions we had as first-time landlords when we placed our unit on the market were quickly erased by the service we received from Westgate. They found a reliable tenant who respected our property and neighbors, and who did not miss a single rent payment in the 6 years they lived there. For the few maintenance/repair issues that popped up during the rental period as would be expected, Westgate was prompt and thorough in communicating these with us before deploying their capable crew of maintenance professionals. All account transactions are provided in monthly statements easily available through an online owner portal. Westgate's management fee is very reasonable, and was well worth it for us to enjoy a hassle-free landlord experience. We are grateful to Carolyn and the entire team at Westgate, and HIGHLY recommend them to any owner or renter!
Experiencia fantástica: Working with Keri was easy and fast. She is very responsive and knowledgeable about the rental scene in petaluma. Highly recommended
Experiencia fantástica: I worked with Steve purchasing my first home and I could not be happier with my choice of working with Westgate. He was extremely knowledgeable, kind, fair, informative, and supportive. I found him through recommendation through a friend and I will continue to recommend him to any one I know looking for an agent. He made the process seamless and always thoroughly explained anything I was curious about. When I say that he was responsive it is an understatement, he was always quick to respond with an answer or an update. Additionally his colleague Bridget assisted in the process when he was on vacation and she was wonderful to work with as well.
Experiencia fantástica: Usually, when writing a review, the first thing said is, “my realtor was so professional!” I hope so, that’s their job! Describing my realtor, Cheryl Tennyson of Westgate Real Estate, could easily be described as that, however, so much more. After perusing my property, her quest methodically began. A native of the county, she had great understanding of values, marketing strategies, surrounding properties, coupled with years of real estate experience…all of which proved to be of tremendous value in the sale of my property. That experience led not only to my home being “priced to sell,” but to receiving a full-price offer the same day it was listed. I can’t say enough about Cheryl’s wisdom and knowledge, as well as her personality and character. She instilled in me the confidence to trust her at every turn. If you’re in the market to sell your home, do yourself a favor and engage the services of Cheryl Tennyson. She’s a true “professional!”
Experiencia fantástica: Realtors are very professional, always understood our needs and what we were looking for, help us and guide us through the process at all times I'm very happy with Westgate Real Estate in specific with Bridget Lyons thank you so much for all your help!
Thank you for the wonderful review and we appreciate your business. We think Bridget is really great too!
Experiencia fantástica: We moved to Westgate from another property management company because of their personalized and attentive service. So far, they have exceeded expectations and we expect to be using their services for a long time to come.
Thank you Andrew for the great review of our property management services. You are great to work with too and we appreciate your business.
Experiencia fantástica: Excellent service, super helpful and efficient! Carolyn made the entire process easy and stress free
Thank you, Josh, for the great review of our services. It's been a pleasure working with you and your home was fun to rent. We know your new tenant will be happy in your darling bungalow! Thank you for the opportunity to work with you!
Experiencia fantástica: Keri was very helpful in expediting the application process. I highly recommend working with her at Westgate Realty!
Thank you for the excellent review of Keri, we appreciate your feedback. We hope you will be very happy in your new home.
Experiencia fantástica: Very prompt, profession and cordial. Good people to work with.
Hi Steve, Thank you for the excellent review of our services. We know the process of locating the right rental home can be challenging and we strive to provide excellent service for our prospective tenants. We wish you the best!
Experiencia fantástica: Bridget Lyons w/Westgate Real Estate was very professional through this most difficult Sale of my home from the beginning to the end. Bridget went above and beyond to make the sale finalized! I recommend her to everyone
Hi Margarita, Thank you for the excellent review of Bridget's services. Bridget professionalism shines with the most difficult sales!
Experiencia negativa: Bad pics, no flyers, no open house, absolutely nothing to describe how great thiis mobile is. and the hard work they put into it. Completely move in ready Really dissapointed
Hi Dorothy Mcculla, I'm not sure which property you are referring to on our website. We have pictures, a walk-through video and a scheduled open house for all our properties. I would be happy to discuss your experience and interest in the any of our properties. I searched our system and I can't find your contact information. Please reach out to me at the following number.
Carolyn Gavriloff
707-769-9590
Experiencia fantástica: We enlist the services of Westgate whenever we need real estate advice or representation. We have purchased properties with the assistance of their agents and then smoothly transitioned into working with Carolyn to find tenants. Our experience has been 100% positive with excellent communication, quick turnaround on action items, and superior knowledge of the local real estate market to help with decision making. Westgate Real Estate knows Petaluma.
Thank you Kathleen for the great review of our services. It is always a pleasure to work with you and Steve!
Experiencia fantástica: Westgate to the rescue!! I have managed my rental property for over 23 years it was time to let go. Carolyn,Keri and Michelle did a wonderful job of placing a new tenant. It was done quickly and professionally and not one ounce of stress for me. Thank you so much
Thank you Cheryl for the kind words. It was a pleasure working with you and Pau and we are so pleased it was stress free for you both! Please let us know if you need any help in the future.
Experiencia fantástica: Keri and Carolyn made the prospecting process SO easy. It can be stressful finding a new home, in a new area. My husband and I looked to relocate to Petaluma from San Jose and it was tough getting up to the area during the midweek. Keri and Carolyn and the entire Westgate team went above and beyond to offer face time tours and provided pre-recorded videos for houses we couldn’t make the open houses for, Safe to say you’re in good hands with Westgate Property Management !!
Hi Leanne, Thank you for the wonderful review of our services. You helped make the process easy, and we hope you love living in Petaluma!
Experiencia fantástica: I called multiple property management company’s when searching for one to help me list my property. As a tenant myself, I wanted to make sure the company I hired for the property I own had exceptional customer service. I knew after first conversation with Carolyn at Westgate I found a good place. She was so helpful giving me advice and guidance as we prepared our property for a tenant. I never felt rushed and she was always prompt to return a call. I have dealt with multiple property management companies over the years and can say that Westgate is the BEST.
Experiencia fantástica: Excellent results orientated professionals. Local service is at it's best!
Thank you Brian!
Experiencia fantástica: The website was easy to find things.
Experiencia fantástica: Bridget is the most thorough agent I've ever worked with. Every single detail was attended to in both the sale of our prior home and the purchase of our new home. She is passionate about making sure her clients get the best experience possible. I'd recommend Bridget to anyone!
Experiencia fantástica: Carolyn and Co. at Westgate has been managing my property for over 7 years. Westgate is by far the most complete property management company in the North Bay. She handled everything from tenant screening, applications, interviews, walkthroughs, and rent collection. Another bonus is her knowledge of the local housing market. Her company is very reliable and responsive. I wanted an agency to handle all the behind the scenes stuff and they have done it perfectly. For tenants and landlords alike, I personally recommend Westgate Real Estate.
Experiencia fantástica: I highly recommend Westgate to anyone in the area. They managed our home with such good care, from finding a great tenant to great communication along the way. Carolyn and the team are the best!
Experiencia fantástica: Carolyn and Kerri have been very helpful in helping us find a qualified tenant for our rental. They are knowledgeable, pleasant to work with, and respond quickly to our calls.
Experiencia fantástica: I was moving across the country during COVID, and Westgate Real Estate went out of their way to help me find a perfect place to live, and provide me with a facetime tour. I am so grateful for their help and dedication to helping their clients. I highly recommend their services!
Experiencia fantástica: We sold and and bought our house with West Gate Real Estate almost 20 years ago. Steve Gavriloff was knowledgeable, professional, and extremely helpful back then and still is after all these years. We have called on Steve for advice and for his professional assistance several times through out the years and once again recently. And once again, he assisted without hesitation. The most knowledgeable and honest person in the business. Thank you again.
Experiencia fantástica: I own rental properties in several locations and have used different rental brokers over the years. Simply put, Carolyn at Westgate is one of the best I have had the pleasure to do business with. She was able to find us a fantastic tenant very quickly, likely because Westgate utilizes all the digital and social media connections and diligently screens all applicants. I could not be more satisfied and would highly recommend her.
Experiencia fantástica: My wife and I recently worked with Bridget Lyons from this company and she was wonderful. Excellent and efficient customer service - I highly recommend working with them!
Experiencia fantástica: Just wanted to give a quick review of Bridget Lyons from Westgate real estate. Bridget was fantastic we applied for our apartment she contacted us in less than 24 hrs. Called and spoke to me over the phone was very friendly and helpful arranged all our paperwork quickly for us and we were approved to move in very fast after that. Would recommend her and Westgate to anyone looking for somewhere to live.
Experiencia fantástica: Everyone was unbelievably helpful, honest, friendly and available. Couldn’t have asked for a better group of professionals to work with.
Experiencia fantástica: I have used Westgate Reality to find a tenant for a granny unit twice. Carolyn was professional, informative, kind and very helpful in guiding me through the process. We spoke about my expectations and what was going on with the market. Both tenants have been great. I would use Westgate again.
Experiencia fantástica: I had a really great experience with Carolyn and Bridget and everyone that I worked with at Westgate real estate and property management. I would highly recommend them. They did a great job matching me with a great house! Thanks!
Experiencia negativa: I called inquiring about a rental listed on their website. This is the absolute rudest service I have ever received. The woman answering the phone started off rude and at my inquiry started to tell me reasons not to see the rental I was interested in. After some persistence, I told her the things she was telling me was to be expected, also on property listing. The property being outside of town, poor water, etc (literally any excuse she could think of). I asked to speak with someone else such as the property owner or some one who would actually want to rent the property she said no. I asked about pending applications and she just responded saying it wasn't her department. She kept this rude tone the entire time of the phonecall saying that I would not understand what it is like to live in the country. Mind you she doesn't know me and I have lived in the country the majority of my life. I felt as if I was judged and discriminated against immediately. For what reason I have no idea. Perhaps she was having a rough day, at 10am but I will not use this company and I will encourage others the same. Customer service should come first.
Experiencia fantástica: We have worked with Bridget Lyons as a buying and selling agent for two investment property vacant lots. On the buying side, she did a nice job finding properties that matched our criteria and bid what we felt comfortable paying. Our previous agent would try to push us to bid higher and would tell us that our offer would insult the buyer. Bridget would bid what we asked and showed us comparable property purchases for pricing reference. On the selling side, we had multiple offers and sold slightly above asking. She was great negotiating with the buyer when they tried to change terms at the last minute. Bridget will always be our first choice if we need an agent in the future.
Experiencia fantástica: We had the best experience with our Realtor (Bridget Lyons) @ Westgate Real Estate. From her professionalism, to her personalism, she truly rocks. Our house sold in under two weeks, over asking.... Everything was so seamless. She truly cares and will definetly give any buyer/seller the edge they need to get the sale done. Thank you, Bridget.
Experiencia fantástica: Westgate Realty is the best Property Management company we've ever worked with. My wife and I have been homeowners and renters in the past. We moved to Petaluma in 2015 and decided to rent a home before purchasing so we could get to know the town. We ended up renting for 3 years before purchasing the home we rented. Over that time period, we found Carolyn and Westgate's personnel to be courteous, professional and responsive to any of our needs. Their online payment system made rent payments easy. Their online ticketing system also made it easy to report and keep track of any maintenance issues. Whether you are a homeowner who wishes to rent your property or a renter looking for a home, Westgate's the best.
Experiencia fantástica: My family has used Westgate Real Estate for our last two real estate transactions. I cannot say enough good things about Bridget Lyons. Service is her middle name. Her professionalism and knowledge guided us throughout the transactions even when things got complicated. I highly recommend Bridget and Westgate.
Experiencia fantástica: Westgate Realty is easy to work with and responsive.
Experiencia fantástica: I rented a condo through Westgate, as well as bought my home through Westgate. Westgate has very knowledgeable agents, who truly work towards solutions that are right for their clients. I highly recommend Westgate..
Experiencia fantástica: Thank you Bridget for your help with finding this place. We love it and can't wait to move in. The timing was perfect for us, and I appreciated your open house and the video you took, it was very helpful.
Experiencia fantástica: Great company to work with both Carolyn and Bridget we’re patient and extremely helpful with the entire process.
Thank you Coral for the review. We wish you the best in your home search.
Experiencia fantástica: We just sold our house with Bridget Lyons and Westgate Realty. How was she amazing? Here's how: 1. Bridget did a pre-market appraisal of our house, and presented a professional plan of how she would sell it. We were impressed. 2. Bridget paid for a BUNCH of things up front for our 'as is' sale. She had our windows cleaned, professional photography done, building inspection, pest inspection, and even had our old clay sewer lateral inspected with a sewer camera! 3. The entire Westgate office came through and gave their appraisal of the value of our home. Then they came BACK as we came on the market to see how much we'd gotten completed! 4. Once on the market, we had some AMAZING open houses. Hundreds of people came through. Our eventual buyers kept coming back... Bridget followed up on all the leads, and we felt good about the entire process. 5. Bridget has wonderful communication skills. She called us, texted us, and kept us apprised every step of the way. We had a wonderful sale, and she was more than supportive throughout. We highly recommend Bridget Lyons for your real estate needs! She rocks!
Experiencia fantástica: Over the past three years I've been working with Westgate, specifically Carolyn and Steve Gavriloff, to help me manage a rental unit as well as sell it. Exceptional service always! I couldn't be happier.
Experiencia fantástica: Bridget exceeded our expectations in the sale of our Petaluma home. She is a true professional! I thought homes in this market just sell themselves but in fact there's so much more to selling a house than putting some photos up on the web. And she went above and beyond by helping us get rid of (donate) old furniture since many charities don't take beds and sofas. I can't imagine what we would have done within her! She made the process stress free!!
Experiencia fantástica: My family and I cannot thank Steve and Carolyn enough for all their efforts. As the Trustee and legal owner of my Mother's property, I went through many hurdles over a long period of time preparing for the sale of our family home. They both were committed to this process 110%. The rental process and the ultimate sale of my Mother's home was successful thanks to them both! They were great coaches and ensured the "right and legal" thing was always a priority. Because of their knowledge and hard work, we had a smooth, quick sale when I decided to place the house on the market in 2016. I will be forever grateful for their patience, professionalism and high level of integrity. I would recommend Westgate Realty to anyone who is looking to rent, sell or buy a property. You will not be disappointed. Wonderful people to work with!
Experiencia fantástica: I relocated to Petaluma from San Diego and was fortunate to rent a great house managed Westgate Real Estate. Carolyn was easy to work, friendly, and followed through on all the maintenance requests in a timely manner. Highly recommend.
Experiencia fantástica: Westgate Property Management is a great company with awesome customer service. They are always there when you need them. I would highly recommend them.
Experiencia fantástica: Fair, hard working and honestly .... HONEST! I can’t believe that I found such a great realtor. I have been a home owner, landlord, renter and my brother was in real estate. I feel real estate agents just don’t want to work for the thousands they are getting in commission. That is until I met Steve and Bridget at Westgate. SHORT STORY: I had a bad, lazy, greedy, uninterested agent. Frustrated, I went into town looking for recommendation was told to see Steve at Westgate. I’m in the middle of escrow & inspections now with Steve who is terrific, honest and working hard for my business. LONG STORY: Here’s what I am judging them by. 1. CUSTOMER SERVICE ==> Am I a customer or a commodity? Do they want to treat me fairly or treat me like a quick commission? I walked in to Westgate without an appointment and the difference was night and day! FYI: I was going in to a very expensive area with moderate cash flow. We met Bridget and apologized that we were didn’t have a lot of money to buy a home. Bridget enthusiastically told us that although we may not get a million dollar home that they would do their very best to get us in to the very best home. They attended to me immediately and enthusiasticaly. We’ve spent hours with them honing a fair and honest deal. They care about their clients and it shows in all that they do. 2. AREA SPECIFIC ==> Do they understand the area? I hate agents that say they know all areas. We met Steve, the boss who's been selling here all his career but he’s the nicest guy. They all work as a team here. I was ushered in to a board room and offered coffee while they quickly pulled up some comps within minutes. Meanwhile, I was informed about the town, the people, the things to do and history. We could feel passion for the city from them both. The comps were up on the big screen, the properties shown and we were also told of all the open homes in the area and surrounding areas. 3. INFORMATION ==> Are they coming prepared? Do they understand the area, market values, comps etc.? We were given a package pronto, comps etc. and assured that we would find a wonderful home without being “house poor”. We asked and were given a sheet for open homes for the next day - Sunday. We went to see some homes and fell in love with “the one” from the info pack they gave us. I texted them, they texted right back and we made an appt. for the next day and they were prepared …. again! It was obvious he knew growth, good areas, potential traffic/construction areas. All questions were answered specifically & with authority. Steve was calm and was patient about all of our questions, and I had a lot of them. 4. MOTIVATIONS ==> Do they live in the area? Do they love where they live and want to add good neighbors that add value to their home values? Steve and Bridget live here and their passion for this area shone when they described this area as a “gem”. Steve has 25 years of experience, comes from a long line of realtors, and is 4 generation here. He knows the good, bad and ugly since he’s been here his whole life. I’m tired of young realtors with obviously zero experience. Westgate are invested in this area because this area is their HOME. SUMMARY: For the first time, we were excited that we had: - the right city - the right realtor - the right expectations within our budget We are almost finished closing now. Everyone they have recommended has been local, honest and fair. It’s obvious they know the best people here because they live and do business here. I’m a big believer in rewarding good people with good reviews. We are quick to jump on someone when we have a bad experience. Do we put the same diligence when it comes to good customer service? Gratefulness in this business is rare indeed. Westgate felt grateful for my business and I felt very grateful that they are our realtors, our representatives and soon to be neighbors!
Experiencia fantástica: Carolyn Gavriloff has described herself as a matchmaker for people and their homes, and I can attest, she is a very talented matchmaker. My husband and I recently found ourselves in an increasingly common situation; the house we were renting in San Francisco sold to a new owner, who wants to raze and redevelop the property. When we started looking at rental properties in the City, we quickly realized that our rent would increase 100% for far less space than we had been enjoying. In addition, that space was likely to be either very old and not adequately maintained, or purely utilitarian and uninspired. We're both artists, and the thought of paying handsomely for a utilitarian space too small for us, just to stay in San Francisco, felt like the exact opposite of a fertile ground for creativity. Appalled at the meager offerings, we moved our search North, and discovered a listing in Novato which left us both in wide-eyed wonderment that such a unique place existed and was available. I called, and was fortunate to reach Carolyn, who offered to take time on her day off to show me the property. From that point on, it was evident to me that Carolyn not only knew the details of her listing to a letter, but she also struck me as immediately friendly and warm, and seemed genuinely interested in finding just the right occupants for the house in question. As we got to know each other a little, I felt that she had a vision for the family who would occupy this property, and the life they could enjoy in it. When she called me to offer me the opportunity to be that family, I was overjoyed. From the moment I saw the photos in the listing, I was able to see myself and my husband in that house, but that is such a personal vision, I was frankly very (pleasantly) surprised that anyone else was able to see it, as well. Carolyn was able to see it, and had the vision and power to make it happen. That kind of imagination and intuition is rare in anyone, but Carolyn Gavriloff possesses it. She also balances that with good sense, and the best interest of the landlord for whom she is handling the property. She knew we would be good custodians of this property, and would afford it the appreciation it deserves. We have now been the happy occupants of an iconic house for one month, and the experience keeps getting better. The opportunity to wake up here every day is the realization of a dream; it is a wholly inspirational space which feels positive and expectant of creative pursuits. We continue to discover special little hidden amenities, and "treasures". I look forward to many more discoveries, and many years of a happy partnership with our house-match. Thank you, Carolyn, and Westgate Real Estate, for having the vision to bring us home.
Experiencia fantástica: Had a friendly, open, honest and openly comunicative experience finding and renting a home with Carolyn Gavriloff. I really hope to work with West Gate again when I move back to the area.
Experiencia fantástica: We had a fantastic experience with Westgate Real Estate. The owners are both very kind and welcoming as we well as professional and quite knowledgeable about the area. The property we rented was both clean and in great shape. There were never any surprises and I would recommend them in a heartbeat to anyone looking to rent in the North Bay area.
Experiencia fantástica: I recently used Steve Gavriloff at Westgate Real Estate to help me find and buy a home. If you are looking for a seasoned and very knowledgeable Real Estate Agent/Broker who operates with stellar integrity and your best interests as his #1 goal, then I recommend Steve.
Experiencia fantástica: Searching for a house is not an easy process, but I had a good experience with Westgate Real Estate. Carolyn Gavriloff was very helpful and professional. All my questions were answered promptly (not very common in this industry) and accurately. She made the whole process from viewing the house to going through the paperwork, etc. very easy for me, and I signed the contract. I would highly recommend her.
Experiencia fantástica: We were so happy using Steve, owner of Westgate Real Estate, as our Realtor. He went above and beyond to make the sale process easy for us and gave us a lot of personalized attention. We received multiple above-list offers on our home and an impressive final price. Our only regret was that because we were leaving town we couldn't use him to find our new home. His knowledge of the area is extensive. We recommend Steve highly.
Experiencia fantástica: We chose Westgate Real Estate and agent, Bridget Lyons through a referral from a friend. We are so glad we did. We had to manage the remodeling and sale of our house in Penngrove from Virginia. Bridget was on top of every detail, every step of the way. She was very competent and very pleasant to work with. She was determined to do her best for us and she did. We were well satisfied with the resulting sale. We would definitely choose Bridget again.
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