CARTER REALTY GROUP
Carter Realty Group is a small boutique shop with 22 agents located in Joliet. The owner of the company, Carmen Bruton-Carter, has been a full time Real Estate Broker for 17 years.
Horario de apertura
- Domingo: (closed)
- Lunes: 9h-17h
- Martes: 9h-17h
- Miércoles: 9h-17h
- Jueves: 9h-17h
- Viernes: 9h-17h
- Sábado: (closed)
CARTER REALTY GROUP: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,8 de 5 sobre 46 opiniones
Experiencia fantástica: 5:40p.m. (ct) Mon. June 30, 2025 I was referred to Mrs. Carmen Carter & she was so much more than what I had been told. She is patient with you asking questions. Mrs. Carter is VERY well knowledgeable of the Real Estate Field. She answered all my questions, gave me guidance & instructions on what I THOUGHT I knew. My only regret is that Mrs. Carmen does not service the Rockford, IL area. She did tell me she would further guide me in my quest as a First Time Homeowner & find me reputable Realtor Representation in the Rockford, IL Area. (If I could give her ten stars I would). You cannot go wrong with Carter Realty Group led by Mrs. Carmen Carter.
Thank you so much for the rave review!!!!
Experiencia fantástica: Our buying experience was a pleasure. An issue arised at the closing table and one call to Carmen and things were rectified within minutes. We’ll do business with them if we ever decide to sell or when we buy again
Thank you and we genuinely
appreciate your business.
Experiencia fantástica: I am so happy that I chose Carter Realty to purchase our home in 2019. Carmen worked so patiently with our family and we found the perfect home! I will always go with Carter in the future as well!
Thank you Angie. It was surely a pleasure working with your family.
Experiencia fantástica: Carter Realty Group will be my go to realty agency when I decide to sell and purchase my retirement home. My daughter and son-in-love used Carmen to purchase their home.
Thank you! Let us know when we can help!
Experiencia fantástica: Carter Realty group is the best!! They assist me in purchasing my first home. TheirProfessional, awesome customer service and extremely knowledgeable!!
Thanks Kiara! We appreciate your business and continued support
Experiencia fantástica: Fantastic experience working with Carmen!! She was very patient with me and educated me on things a first time home owner should know. On top of that Realator Lisa with Carter Realty Group is also awesome. Very knowledgeable, thorough, and patient!
Thank you Brandis and thank you for your continued support
Experiencia fantástica: Promt..profesional courteous entertaining socially encompassing all aspects of customer care in they're community does everything not to just attract clients but also retain and stays in contact with...we would ever use a different company 2 for 2 and we love it!
Thank you ! We appreciate your support so much!!!
Experiencia negativa: Very disappointed I see a house big sign Carter realty group. After over an hour looking for the house on there web site, typing joliet illinois in the search criteria every house in Chicago was listed. Tried everything to find that house, never found it. Fix your search criteria that was a absolutely terrible experience I dint even feel like finding that house now I'll look elsewhere sorry.
Experiencia fantástica: Professionals
Experiencia positiva: First off I want to say that my three stars is not negative in my experience five stars is excellent service so three doesn't mean bad. Average real estate agency I'm not sure how aggressive they are representing a buyer though
Dear Joe,
Thank you for taking the time to leave a review. We appreciate all feedback and strive to continually improve our services.
We understand that you found our agency to be average, and we apologize if we didn't meet your expectations. We would like to clarify that our agency always strives to represent our clients with the highest level of professionalism and dedication. Our team of experienced real estate agents works tirelessly to ensure that our clients receive the best possible service and achieve their real estate goals.
Regarding your concerns about our level of aggressiveness in representing buyers, we would like to assure you that we are committed to representing our clients' interests to the fullest extent possible. We take a proactive approach in helping our clients find and secure their dream home, while also providing guidance and support throughout the buying process.
In terms of solutions, we would like to invite you to reach out to us directly to discuss your experience or if you would like to discuss your real estate needs. We would be happy to address any questions or issues you may have, and to explore how we can best serve you in the future.
Thank you again for your feedback, and we hope to have the opportunity to work with you in the future.
Best regards,
Carmen Carter
Managing Broker/Owner
815-582-3953
Experiencia fantástica: Carter Realty was extremely helpful and made the process of moving a lot easier!!
Experiencia fantástica: I had the opportunity to buy my first home under the Carter Realty team. Everyone in the office is professional and nice. I worked with Sarah Bylon specifically as my realtor. Sarah was the best realtor! She sits down with all buyers and explains everything that you should expect. Buying a home with Sarah was easy due to her being knowledgeable in her field. There were absolutely no surprises and everything went smoothly. She even had the best recommendations along the way ie home inspection company, lender. I recommend Sarah 10/10 to anyone who asks. If you choose Sarah as your realtor, rest assured you will have one of the best realtors on your home buying team. Through all the highs and lows of buying a house, she will be your constant.
Experiencia negativa: I have purchased and sold several homes on the past and never had such a horrific experience. Our realtor was extremely kind and always willing to help but I’m not sure that he was very knowledgeable in regards to making sure the purchase contract would protect me as the seller. Then he recommended an even worse attorney, Tracy Stallworth, that I hired, trusted and PAID. I am now being sued by the buyer because I wasn’t protected by my realtor or my attorney who in total walked away with at least $22k from the sale of my property and now I am being sued and my so called attorney has fallen off the map and told me that she closed my case so I’m on my own. I’m still trying to figure out what I paid her for. I called a few other attorneys after the fact to see if they could assist and one even went so far as to vent to me stating that she was sick of Carter Realty sending Tracy all of their business but then calls her when it’s time to clean up Tracy’s messes. This was also an attorney that was referred by my realtor. Every attorney I called stated that I was given bad legal advice by Tracy. So I guess I will be out of an additional $1,000 since I have to now pay attorney’s fees. Extremely dissatisfied with everyone involved in this transaction.
Felicia, thank you for sharing your experience. We strive to provide 5 star service. I’d love the opportunity to discuss this situation with you and possibly come to some resolution. Please give me a call at 815-582-3953.
Carmen Carter
Managing Broker
Experiencia fantástica: If you want professionals that get things done right, This is the place to have. They make every stressful situation run smoothly, step-by-step. They make sure you understand everything, and you can ask questions along the way at anytime. They were great and I would Recommend them for anyone looking to sell or buy a home.
Nancina & Felix!!!!! Thank you ! It’s been a super fun roller coaster ! I’m glad we’re here at the destination! You guys ROCKED!!!! Thank you again for the opportunity to serve you!
Experiencia fantástica: Great Experience Overall! From the beginning of sitting down with us to go over details on how the process will be. Sarah was Awesome! Communication was great and their response time was even better. Highly recommended! Would go with Carmen Realty Group again in the future. ⭐️⭐️⭐️⭐️⭐️
Thank you so much for the reviews you guys! That means so much I am so happy you enjoyed working with us as much we did you ☺️❤️
Sarah Bylon ❤️
Experiencia fantástica: After hearing great things about Carter Reality I had the pleasure of using them for purchase of my second home! Every person involved kept me well informed and in the loop of what’s going on and what to expect next. Needless to say we were very pleased!!
We absolutely loved working with you too! It was such a pleasure! Thank you and we look forward to serving you again!
Experiencia fantástica: Al I can Say is that choosing Carter Reality was the Best Choice I Made through the Whole Process of Selling My Property!
It was our pleasure ! Thank you for your business
Experiencia fantástica: I contacted Carter Realty Group last year after deciding to relocate back to Illinois in June 2021. Because of Carmen's ability to listen, to understand my needs and what I was looking for in a house, I am now at home in my new house. She won me over after I watched her video on YouTube but she sealed the deal after meeting her. She was dedicated, responsive and on time for showing. She always had my best interest in mind. The staff is just as amazing! Thank you Carmen Carter
Louise!!!!!! it was my/our pleasure to serve you!!!! Thank you for hanging in there during a stressful time! You were a delight to work with!
Experiencia fantástica: Carmen is knowledgeable, thorough, personable, and goes 110% for her clients!! Her relationships are important, her ability to create offers that give you an edge is essential, and she won’t ever let you make a decision you will regret. She listens and provides. When other parties dropped the ball on my behalf, she stepped in and made sure I was well taken care of. She is bar none.
Experiencia fantástica: Working with Carmen Realty Group was an absolutely wonderful experience. Every one was professional, responsive and knowledgeable. I will definitely use them again as well as recommend them to anyone I know that is looking to purchase or sale property.
Thank you for your feedback! We enjoyed working with you as well! Congratulations
Experiencia fantástica: Micheal was wonderful to work with while my roommate and I rented our property. He was alway very thorough and responsive. I look forward to working with him in the future!
Experiencia fantástica: Our experience with Carter Realty exceeded our expectations! From start to finish Carmen and her staff were extremely professional and very attentive to our situation. We hit a few bumps in the road as often happens when selling and buying a home but Carmen always put us at ease and made the whole process run smoothly.
Thank you Alma! We enjoyed every minute as well
Experiencia fantástica: Was looking to sell my home and like most people I went to check out the highly rated realtors on Google and Carter Realty Group was one that did not disappoint. Professional, responsive, polite and really helpful with advice for someone like me who never sold a home before. Made everything easy to understand, will definitely be coming back here to find my new home in the future.
Experiencia fantástica: Carmen was always available to me answered my questions without hesitation. Her personality and ability to approach any concerns realistically and honestly ways refreshing. l would recommend Carter Realty to anyone I know and plan to use their services again. Thanks for making my experience, positive and worry free. Lawan Shumpert
Thank you . It was a pleasure working with you.
Experiencia fantástica: Carmen of Carter Realty did an awesome job assisting us sell some property. She was informative and took her time explaining thing to us. She was persistent and a good advocate on our behalf. We highly recommend Carter Realty.
Experiencia fantástica: Carmen did a great job in getting our property sold. She stuck to it and got the job done. She answered all our questions. I would use the agency again.
Experiencia fantástica: Amazing experience! I can’t say enough how thankful we are to have had the pleasure of working Carmen & her team! Extremely Professional, attentive, thorough and above all the attention to all details, she made sure everything about our new home checked out! Thank you Carmen for everything! We deeply appreciate all your efforts in helping us find our new home!!!
Experiencia fantástica: Carmen Carter is the best her rate is a 100 to me.
Experiencia fantástica: Carmen is a fantastic realtor. She’s great at her job and really down to earth. We couldn’t done it without her. Many obstacles and times we thought it would never happen. But somehow Carmen made it happen. If you’re looking for a great realtor who’ll get the job done look no further. There is only one. Carmen Carter. The best in the business
Experiencia fantástica: Essence is AWESOME! She picked up on what I liked instantly!! She was very helpful and made our home buying experience so EASY!!! THANK YOU SO MUCH!!! You rock!!!
Experiencia fantástica: Quality service from Quality people. Genuine service and dedication that you just don't find anymore A+++++
Thank you for always thinking of us when it comes to refer your family and friends, we genuinely appreciate it.
Experiencia fantástica: My wife and I had an excellent experience with Carmen and Chad. It was like house hunting with some family friends. Our first house purchase was one of our best experiences with a major purchase. THANKS CRG!!!!!
Experiencia fantástica: My husband and I purchased our 1st home with CRG. Our awesome realtor was very patient. The process was smooth and easy.
Experiencia fantástica: My experience with CGR was excellent, this was my first home purchase, they walk me thru it, put my mind at ease, Carmen and her staff was very resourceful and professional. THANK YOU CRG AND STAFF!!!!!!!
Experiencia fantástica: My wife and I had a wonderful experience dealing with the Carter Realty Group. Chad and Carmen were very professional in dealing with us and we will definitely be recommending them to friends and family as well as using them or their affiliates in our future endeavors if need be.
Experiencia fantástica: Great friends...Love you guys!!
Experiencia fantástica: Love Carmen and company! They treat you like family! I bought my first home with them. They will get you done!
Experiencia fantástica: Absolutely wonderful helpful in everyway from beginning to end.
Experiencia fantástica: I have nothing but excellent things to say about the Carter Realty Group, specifically agent Jamara Moulton! His patience & expertise was key in my family finding the perfect home. We not only love our home, but we treasure the friendship that grew from this relationship. Also very grateful to know that he assisted 2 other friends in purchasing their 1st homes as well.
Experiencia fantástica: Best realtor ever...Great customer service, she'll find what you need and want.
Experiencia fantástica: Very professional and respectful of what your looking for in your dream home.
Experiencia fantástica: A great experience
Experiencia fantástica: Carter Realty has been very resourceful and helpful in meeting my family needs when purchasing and selling of our homes. We appreciate their services.
Experiencia fantástica: The experience that I had with Carter Realty Group was phenomenal. Carmen and the whole team that worked with me were very down to earth. They will always be in my heart. THANK YOU GUYS!!!
Experiencia fantástica: Chad was awesome helping us with our first home buying experience!
Experiencia fantástica: Amazing!
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