Cornerstone Property Management
Our Vision: “To set the standard for integrity-driven property management, where residents feel safe, respected, and valued.”
Horario de apertura
- Domingo: (closed)
- Lunes: 9h-17h
- Martes: 9h-17h
- Miércoles: 9h-17h
- Jueves: 9h-17h
- Viernes: 9h-17h
- Sábado: (closed)
Cornerstone Property Management: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,6 de 5 sobre 65 opiniones
Experiencia fantástica: Great company and people to work with, responded right away and VERY friendly. Doug Price and his crew are amazing.
Thank you for the kind words! Our entire team truly appreciate your support. We’re glad we could respond quickly and make your rental experience a great one.
Experiencia fantástica: Very easy to work with and helpful to a first time renter. Would most certainly recommend to anyone looking for a place to live in the Roanoke area.
Thank you for the kind words! We’re glad we could make your first rental experience easy and helpful. We truly appreciate your recommendation!
Experiencia fantástica: Will McNeil and the team at Cornerstone Property Management have been outstanding to work with. Will is professional, responsive, and genuinely cares about both property owners and tenants. His communication is excellent, and he follows through on what he says he'll do. It's clear that he has extensive knowledge of property management and works hard to make the process as smooth as possible. If you're looking for a trustworthy property manager in the Roanoke area, I highly recommend Will and Cornerstone Property Management.
This means a lot—thank you Michael. Property management is ultimately a people business, and we've always believed that doing what we say we're going to do is the foundation of every good relationship. I'm grateful you recognized that. Our team works hard to make ownership less stressful while also treating residents with professionalism and respect. Thank you for trusting us and for taking the time to share your experience. We don't take recommendations like yours lightly.
Experiencia fantástica: I have had such a wonderful experience with this company so far! I would definitely recommend them! It’s my first week in the new place and if anything is wrong, they were quick to fix it.
Ashley, Thank you for your kind review and for choosing Cornerstone Property Management of Roanoke. We're glad moving into your new home has been a positive experience. Our team works hard to provide responsive property management. We're pleased we could address your concerns quickly and help make your move-in experience a smooth one. Thank you for your recommendation. We appreciate the opportunity to serve you and look forward to providing the same level of service throughout your tenancy. Welcome to your new home!
Experiencia fantástica: Cornerstone has been great to work with! They are kind and very responsive to all questions. Our process overall was smooth, and they worked with us to have our pets as well, which means a lot.
Thank you for taking the time to share your experience. We're delighted to hear that the leasing process was smooth and that our team was responsive, helpful, and easy to work with throughout. Thank you for your recommendation and for trusting us with your new home. We look forward to continuing to provide responsive property management and excellent service throughout your residency.
Experiencia fantástica: I had a great experience renting from this landlord. They were always easy to work with, professional, and quick to respond whenever I had questions or needed assistance. Any maintenance issues or apartment concerns were handled promptly and efficiently. I highly recommend them to anyone looking for a reliable and responsible landlord. Thank you for making my rental experience a positive one!
Asim, Thank you for your kind review and for calling Cornerstone Property Management your home. We are pleased to hear that our team provided responsive communication, professional service, and prompt maintenance throughout your residency. It's rewarding to know our efforts made a difference during your time with us. We appreciate your recommendation and wish you the very best in your next chapter.
Experiencia fantástica: I've lived at a Cornerstone property for 3 1/2 years. The company is VERY good at taking care of any maintenance requests within a day or two after the request is made. Once a year, with prior communication, they come to each apt to test the smoke & carbon monoxide alarms. This property management co has been very good to work with the whole time I've been here.
Thank you for taking the time to share your experience and for being a valued resident for the past few years. We appreciate your kind words regarding our maintenance team and our commitment to responding to service requests promptly. Our goal is to provide reliable service, clear communication, and a well-maintained home for every resident. We're also glad to hear that our annual safety inspections and proactive communication have contributed positively to your experience. Thank you for choosing Cornerstone Property Management of Roanoke, and we look forward to continuing to serve you.
Experiencia positiva: The past 8 years in a home and community that we love. Thank you for always making sure our home was safe for us and getting any needs met with quickness. We truly are grateful for your company till we found our forever home. Thank you Gabe and Doug!
Thank you for calling Cornerstone Property Management your home over the past 8 years. It means a lot to know you enjoyed both the home and the community during your time with us. We’re grateful for the opportunity to have been part of your journey until finding your forever home. The entire Cornerstone team truly appreciate your kind words and wish you all the best in this next chapter!
Experiencia fantástica: Jessica, Will, Doug and the whole Cornerstone team were absolutely incredible in helping my son get into a rental home. I cosigned on the lease and they walked us through every step, even as I was leaving for Europe on vacation, they kept us in the loop the whole time. If I could rate more than 5 stars I would.
Thank you for sharing this—we’re glad the team could help your son secure his rental home and keep everything moving smoothly while you were preparing for Europe. Clear, consistent communication—especially during busy moments like that—is a priority for us. We truly appreciate your trust in Cornerstone Property Management and your generous recommendation!
Experiencia fantástica: I’ve had a great experience working with Cornerstone Property Management in Roanoke, VA. Their team is professional, responsive, and truly cares about both property owners and tenants. Communication is always clear and timely, and they handle everything, from maintenance to tenant coordination, with efficiency and attention to detail. What really stands out is their knowledge of the local market and their ability to make the entire property management process smooth and stress-free. Whether you’re an investor or a tenant, you can trust that you’re in good hands with Cornerstone. I highly recommend them to anyone looking for reliable property management in the Roanoke Valley!
Thank you for the thoughtful review! We’re proud to provide professional, responsive property management in Roanoke, VA, with clear communication and efficient service for both owners and residents. We appreciate your trust and recommendation!
Experiencia fantástica: Great property management team to work with. Gabe, Will, Jason, Doug, and company are wonderful people!
Thank you for the kind words! We’re proud of our team and grateful for the opportunity to serve our community. We appreciate your support of Cornerstone Property Management!
Experiencia fantástica: I send all of my clients who are looking for a professional, ethical, and profitable property managent company to these guys!
Thank you for your continued trust and referrals. We’re committed to professional, ethical, and results-driven service that helps rental property owners maximize performance. We value your partnership and appreciate you recommending Cornerstone Property Management to your Roanoke clients!
Experiencia fantástica: Cornerstone took over our Townhomes! They all have been Absolutely Wonderful to work with. If you are Looking for a nice place with good Property Management. Here it is.
Jamee, Thank you for your review! We’re glad your experience with Cornerstone Property Management has been positive. Our team is committed to providing responsive, reliable property management and well-maintained homes. We appreciate your recommendation and are grateful to serve our residents!
Experiencia fantástica: I lived at Cornerstone on Carefree Lane for three years before I bought a home and moved out. The rent was reasonable and I felt safe there. I enjoyed walking the well lit property and enjoying the beautiful views. I truly appreciated that every single time I had a maintenance need it was responded to promptly in less than 24 hours and the matter was taken care of. It surpassed my expectations for customer service. Things were easy to report through an app so there was a written record of your request. I highly recommend renting through Cornerstone.
Sherry, Thank you for your kind words and for calling Cornerstone Property Management your home for three years. We’re glad you felt safe, enjoyed the community, and experienced prompt maintenance and easy communication through our system. Providing responsive service and well-maintained homes in Roanoke is our priority. Congratulations on your new home, and we truly appreciate your recommendation! All the best.
Experiencia fantástica: After many years of travel, my husband and I decided to go back to brick and mortar. We have been very blessed to come upon our new home and have fallen in love with it. It's like our own little house without all the extra complications of home ownership. Gabriel at Cornerstone Properties Management arrives with expedience and professionalism and has been most pleasant/gracious to work with. He never makes me feel like I am putting him out or asking too much. Even when he is just in the neighborhood checking on other matters, he makes time to see if we need anything. I thank the good Lord for finding this home with great people to associate with.
Thank you for your kind words and for choosing Cornerstone Property Management. We’re grateful to have you as residents and are glad Gabe’s professionalism, responsiveness, and care have made your experience so positive. Our goal is to provide dependable, proactive service so you truly feel at home.
Experiencia fantástica: I have rented my whole life and I really love my new space. Cornerstone is very pleasant, attentive and accomodating (which is the very opposite of a lot of other property managements in the area)
Stephanie, Thank you so much for the kind words. One of our core values is the Pursuit of Excellence and we have a deep desire to provide property management that raises the bar in the Valley. We're glad to hear that we are moving in the right direction. Thank you.
Experiencia fantástica: I wanted to give you guys a ten but it only goes to five. Thank you for the new lease.
William we appreciate that. It's been great getting to know you and we're thankful our management has been an improvement over your previous PM's.
Experiencia fantástica: Cornerstone is by far the best property management company I've had the pleasure to work with during the 24 years I have resided at my unit on Lee Ave. Just this week Brian installed a replacement dishwasher in my unit. He was on time, polite and professional. He did an excellent job with the installation and clearly is good at his job. Gabriel called the same day to follow up and make sure the installation was done in a satisfactory manner. Gabriel is always on top of things and is great with communication and follow up. The excellent communication and professional staff are greatly appreciated.
Thank you for your thoughtful review and for being a valued resident. Long-term residents are the foundation of a strong community, and we truly appreciate the trust you’ve placed in Cornerstone Property Management. We’re glad to hear our team provided prompt, professional service with your dishwasher installation and that the same-day follow-up ensured everything was completed to your satisfaction. Responsive maintenance, clear communication, and dependable service are core to how we approach property management.Thank you again for recognizing our team’s efforts. We’re grateful for the opportunity to serve you.
Experiencia positiva: I don't know what it's like to deal with them while apartment hunting, because they bought the apartment building I was living in. They're nice guys and they'll respond to urgent maintenance requests after a couple of days--if you submit them on the app. I had extensive mold growing under my bathroom sink and they replaced the whole thing, which was a lot more than I expected.
Sarah, I know this property has come under our management very recently. Thank you for sharing your experience and for sticking with us during that transition. We strive to respond quickly to maintenance requests and we’re glad we could get a new vanity in place. Addressing service issues correctly and completely is important to us. We appreciate your feedback and the opportunity to serve you.
Experiencia fantástica: Cornerstone recently took over management of our house and they've been great. They fixed several things the previous company would not deal with and Will has been excellent in telling us how to get setup with the new apps.
Hey John, Thank you so much for the 5-star review. We are thrilled to hear that the transition to Cornerstone Property Management has been a positive one for you. We strive to tackle maintenance and service issues as quickly as possible. And the addition of some apps have played a big part in making that a better experience for our residents. Thank you again.
Experiencia fantástica: My experience with them has been greatly appreciated,Jason D has definitely cares about the tenants, along with the entire management co.
Thank you Jaleel. We are truly devoted to making sure our residents and owners are both cared for. I’m glad we have been able to meet your needs.
Experiencia fantástica: This company bought out our apartment building and immediately started fixing and cleaning it up. They are super easy to work with and will do their best to work with you. I definitely recommend them.
Justin, We’ve been working hard to get some deferred maintenance items addressed from the previous owner. We’re always happy to make improvements that raise the quality of life for our residents. Thank you for taking a minute to tell others about your experience.
Experiencia fantástica: This is truly the best property management company in the Roanoke Valley! They are easy to communicate with and have made my transition very smooth. The service technicians are great and have promptly fixed any problems.
Thank you Evan. I'm glad everything has worked out in getting you settled in your new home.
Experiencia negativa: Was interested in a property, but every time I called I did not get anyone and no one ever called back. I ended up going with another company and another property because I could not get in touch with anyone.
Hey Jeremiah, We are Cornerstone Property Management of Roanoke, VA. I know there are many Cornerstone PM's out there so I want to make sure you were calling us, 540-904-0008. We show no record of your name in our system. We aim to call everyone back that leaves us a message within 24 working hours so we want to hear from you. If you have left us multiple messages we need to address that immediately internally to make sure this never happens again. This is not an acceptable standard within our company. We'd be happy to speak with you regarding this if you would please give us a call, 540-904-0008, ext 100. Thank you.
Experiencia fantástica: Of all the property management companies I’ve worked with, Cornerstone is definitely at the top of the list! Management is communicative, professional, and ready to help! The very few maintenance issues that popped up were resolved promptly, and they are transparent about any changes being made with plenty of notice. The property was fairly priced especially compared to many of the price gouging companies in the area. Special shout out to Kimberly for her assistance! Can’t recommend Cornerstone enough.!
Experiencia negativa: Apparently "faith based services" means being exceptionally rude, aggressive, and inconsiderate. The staff here are some of the rudest people I have ever met, and I will go out of my way to avoid them and companies who work with them. Unacceptable behavior, especially from people claiming to follow Christ's teachings. Do better. Edit, Response to owner: It's 100% your company, there is no mistake.
Hello Isaac. We want to follow up and make sure your review was meant for our company, as there are multiple Cornerstone businesses. We do not have any record of you as a current or former resident, nor as having inquired about a unit.
Please reach out to us at 540-904-0008 so we can understand your experience!
Experiencia fantástica: Cornerstone has been affordable and reliable while I have lived here. They are quick to respond to any issues you may have. Kim is the best property manager!
Thank you for taking the time to leave us a review! We are glad to have you as a resident.
Experiencia fantástica: Best company I’ve rented from! Organized, great communication, kind employees, and fast fulfillment in maintenance requests. Special shoutout to Kimberly & Gabriel. They represent your company exceedingly well with their professionalism, friendly personalities, and how they go above and beyond for their tenants.
Thank you so much for being a fabulous resident and for your kind review! We are happy you chose to lease from us and we will always strive to provide excellent service. We appreciate the kind words about our staff!
Experiencia fantástica: Love living here very relaxing and safe! The office personnel and maintenance crew is amazing and address issues very quickly! Great neighbors too! I recommend living here!!
We are so glad to have you with us and that you are enjoying your home!
Your flowers look beautiful!
Experiencia fantástica: I have been renting from Cornerstone Property for some time now, and I can confidently say it's an outstanding choice for anyone seeking a rental. This company is proactive in addressing any issues, which are few and far between. The maintenance team is always prompt and reliable when needed. Cornerstone Properties are not only beautiful but also well-maintained. The rent is reasonable, and the neighborhoods are serene and inviting. I highly recommend considering Cornerstone Property for your next home.
Thank you for taking the time to leave us a review. It has been a pleasure to serve you and your family through the years!
Experiencia fantástica: My experience with cornerstone was great. i was a first time renter when i moved in with them. Kimberly made the process of moving in super smooth and understandable. as someone who knew nothing about anything to do with renting she really helped break things down and made sure i understood the papers i was signing. Any issues i ever had with maintenance were attended to very quickly and if i ever needed to reach out with any questions/concerns/complaints they were answered and resolved in an incredibly timely manner. just a very well rounded company overall and made my first renting experience so very smooth. i recommend this company to anyone and everyone and i will be looking for the same qualities as kimberly and cornerstone property management in every future landlord/company i decide to rent from!
We are so glad we were able to make your first rental experience a positive one! We wish you the best. If you need us in the future, don't hesitate to reach out.
Experiencia fantástica: I’ve rented from cornerstone for 5 years and never had an issue with them. Kimberly was the absolute best! She goes above and beyond to make sure you are comfortable in your home. They instantaneously addressed all of my maintenance needs. I never had to call twice for anything! Even though I no longer rent through cornerstone, my experience with them was so remarkable I would go back. I refer all my family, friends and coworkers to them every chance I get. So if you’re looking to lease your next home and want to be heard and taken care of, you’ve found the right place. Thank you once again Cornerstone for providing me with years of comfort
Thanks for the positive review! It was our pleasure to serve you for so many years. We wish you all the best.
Experiencia fantástica: Rented a house from them for 3 years and had no major issues. When something was wrong they were very quick to take care of it. Always had a pleasant experience dealing with the landlady (Kim) and the repair guy (Gabriel). Price was fair and yearly rent increases were very reasonable. One of the best places I've rented from.
We appreciate your review! It was a pleasure to assist you over the years. If you ever need us in the future, give us a call!
Experiencia fantástica: I have had a really great experience. Staff is very professional, quick response time from maintenance and overall just very responsive team. Great experience so far. 5/5, would recommend!
Thank you for taking the time to leave us a review! It is a pleasure to have you as a resident and we look forward to continuing to serve you.
Experiencia fantástica: The entire team at Cornerstone Property Management is simply the best. When my wife (a traveling healthcare worker) and I had to temporarily relocate from Central Florida to Roanoke, Kim Cook helped us establish in a wonderful duplex apartment in one of the best neighborhoods in the Roanoke area — and less than a 10-minute drive from my wife’s job. The short-term rental was not only extremely well maintained, but it was quiet, safe, and just the right size for my wife and me. But the quality extends beyond the rental unit itself. On the occasion when we needed assistance, Kim and her team provided prompt, courteous, and personalized service. They made our home away from home truly a home SWEET home away from home. While we have recently returned to Florida after our fondly memorable chapter in Roanoke, my wife and I would absolutely work with Cornerstone again in a heartbeat. I heartily recommend Cornerstone to anyone else looking for a place to live in Roanoke, too. Five enthusiastic stars all around for this wonderful property management team in the Star City of the South!
Thank you for such a positive review! We are very fortunate to have had you as our residents. We would love to have you all stay with us again if you ever come back to the Roanoke area.
Experiencia fantástica: I rented leased with Cornerstone for over 6 years. From move in to eventual move out, they were a pleasure to deal with. Any requests were handled in a timely manner, and their online portal for payments was a breeze to use. I would absolutely rent with them again and would recommend their properties to anyone looking for a responsible and respectful landlord. If you need a place to live in Roanoke, talk to Kim and the team at Cornerstone!
Thank you for your review. We are pleased you were happy being our resident over the past six years and are sad to see you go. We wish you the best! You are always welcome to stay again.
Experiencia fantástica: Did a short term furnished rental through cornerstone when on assignment in Roanoke and they worked out wonderfully. The unit was clean and had what we needed. During our stay they communicated quickly with questions and responded to maintenance calls promptly. Also, shout out to Kimberly the property manager who was great. :) The only thing we’d mention is the unit just needed a little better bigger parking space. Otherwise no complaints! Thx Cornerstone!
Thank you so much for taking the time to leave us a review. We are so glad your stay in our furnished unit was pleasant! Come back anytime!
Experiencia fantástica: I’ve rented from Cornerstone for the past couple of years and can’t say enough good things about them. Kimberly, the property manager, is amazing! She is super responsive, understanding and helpful. Gabriel, the maintenance guy, is just as great! He gets things done fast and is friendly. Can’t recommend Cornerstone snobby!
Thank you for your review. It has been a pleasure continuing to have you both as residents and we hope to always provide the best service possible! Reach out if you have any additional needs.
Experiencia fantástica: Very responsive and friendly staff.
Experiencia fantástica: Wonderful Staff. Very responsive and extremely knowledgeable.
Experiencia fantástica: The Cornerstone Management is wonderful. Everyone at the company is very caring and considerate. They definitely take a different approach to property management where the tenants are treated more like family instead of just another renter.
Thank you for taking the time to leave us a review! We have enjoyed working with you over the years.
Experiencia fantástica: My husband and I lived here for a year and it was great. Kimberly, our leasing agent, was especially helpful in creating a positive rental experience. 10/10 would highly recommend.
We are so glad you chose to lease from us and we have enjoyed working with you as well! Best of luck.
Experiencia fantástica: Have nothing but good to say about my time at cornerstone. Kim was the best leasing agent I've had. Very responsive and is dedicated to keeping tenants comfortable and happy. Highly recommend
Thank you for your positive review! We appreciated having you as a tenant. If you or your friends have rental needs in the future we would love to work with you again.
Experiencia fantástica: The property manager was very responsive when I spoke with her. She was very friendly and knowledgeable. Ms. Cook was quick to respond to my request to view a property. Overall, very professional!
We were happy to answer you questions and we would love to work with you in the future. Thank you for the positive review!
Experiencia fantástica: I have been renting from Cornerstone Property Management for the last year and a half. Anytime we have had a question or needed something repaired Kimberly has always been very quick to respond to either answer our questions or figure out our needs. Today issue was just the same! Our air conditioner went out at some point in the night and we did not know until early this morning. From the first point of context with Kimberly to the time Kimberly and Gabe had someone out to our house working on restoring our air conditioning was very little! They were on top of it! We are so thankful to be tenants with Cornerstone and plan to be for several more years! They have always put their tenants needs first! Amazing service.
Thank you for the great review! We are happy we could meet and hopefully exceed your expectations. Thanks for being a great tenant!
Experiencia fantástica: I would definitely recommend this company. They were really good to me and responded promptly to any issues I needed taken care of. Cornerstone will be the company I contact if I ever need to move again.
We were happy to serve you during your time with us. Please reach out if you ever have need.
Experiencia fantástica: I have been living in a building owned by Cornerstone for almost a year. Of all the places I have rented from, they have been the best. Not only are they easy to get in contact with, but they are very quick to fulfill maintenance requests, and their staff are friendly and courteous. They go above and beyond to make sure that their residents are happy and well cared for. If you’re looking for a place to live in Roanoke, I would highly recommend checking out their website.
Thank you so much for being a fabulous resident and for your kind review! We are happy you chose to lease from us and we will always strive to provide excellent service.
Experiencia negativa: Not helpful at all would not give me any information told me to go to website
Hello Lolisa, we are very sorry we were not able to help you during our phone conversation. Unfortunately we did not have what you were looking for in our available units. We did recommend that you watch our website for any future availabilities that would suit your needs.
We wish you the best of luck in your search for a new home.
Experiencia fantástica: Cornerstone property's are nice, clean and well managed apartments. I am very happy of my place and excited to live here. If you ever have a chance to rent from this company I would recommend it.
Thank you for you review! We are happy you chose us for your new home.
Experiencia fantástica: The leasing process went very smooth and easy! The communication was wonderful! Kimberly was extremely helpful throughout my year of staying in my apartment. I highly recommend Cornerstone Property Management! Great complexes and amazing staff! 10 out of 10 stars! :)
Thank you for being a great resident! We appreciate you and your kind review. Best of luck going forward! We would love to rent to you again in the future if you have need.
Experiencia fantástica: Very honorable company, good people!
Experiencia fantástica: This group treats their tenants with a high level of care and respect. High quality properties
Experiencia fantástica: Great company- honest and caring.
Experiencia fantástica: When I first moved to Roanoke I tried working with a few other property management companies. Cornerstone is by far the best that I've worked with! I rented a home from cornerstone for 5 years. They were always polite and prompt. Their service was always quick and they were able to answer my questions. The only reason I'm no longer renting from cornerstone is because I bought the home that I rented from them for 5 years. I'm very grateful for everything they did for me. Thank you Cornerstone!
Experiencia fantástica: All the positive adjectives in the English language can’t describe this company or the property manager, Kimberly at a high enough level. I haven’t rented an apartment since the very early 90’s and had no idea what to expect. Kimberly is one of the nicest, professional, and responsive property managers I could have ever wished for. The unit I rented was extremely well maintained and if there was ever an issue, getting a response and having the issue rectified was almost immediate. I could probably type an entire essay about how great it was to rent from Cornerstone Property Management and to have Kimberly as the go to person. If you are in the market for a rental, this is the company you call. Hands down a top notch organization. Unlike numerous other rental companies in the Roanoke area, Cornerstone will answer your calls and respond to messages. This company puts tenants first and their business model is hard to come by in these days and times. Kiddos to Kimberly, her maintenance staff, and to Cornerstone Property Management.
Jay, thank you for being a fabulous resident! We appreciate you and your kind review. Best of luck!
Experiencia fantástica: The staff at Cornerstone are friendly and compassionate. The maintenance team are fast acting and the rents are comparable for this area. I really enjoyed renting with Cornerstone and I highly recommend them for your housing needs.
Alyce, thank you so much for taking the time to leave us a review. We wish you all the best!
Experiencia fantástica: I have been renting from Cornerstone for a little over a month. From inquiring about the property to the move in day everything has been amazing. Kimberly the property manager has been excellent with communication. If you have a issue she is quick to address it and get it fixed. Very happy with this company and they definitely exceed my expectations.
Ashley, thank you for your review! We are so happy to have you as a resident.
Experiencia fantástica: Very well run organization with full time property manager and maintenance staff.
Thank you for your positive review!
Experiencia fantástica: I've lived in a Cornerstone managed apartment since Spring of 2020. I definitely recommend renting from this company. The property manager, Kim, is incredibly responsive and helpful. The maintenance person, Gabe, is also quite helpful. In the past year, there have been improvements to the common areas and HVAC system. I've been very satisfied with my experience, and would renew my lease if I had not purchased a home.
Experiencia negativa: If you can avoid this company! Claims to be a “Christian” company but they’re anything from it. Owner purchased a building with existing tenants and illegally amended the leases to remove a service that was included in the rent. Was taken to court for rent being 1 day late with prior notice. “Great Values”. They won’t turn the AC on for the entire building making living arrangement unbearable in the summertime time. Avoid at all costs! 509 King George
Steve, we are truly sorry that you had a negative experience during your time with us. We strove to communicate and work with you on a number of these issues. We regret that we could not end your lease on a positive note; we take our lease agreements seriously and always strive to treat our residents with consistency and respect.
If you have any more questions, please contact us. We wish you the best of luck in the future.
Cornerstone Property Management
Experiencia positiva: Great property management company, if you want someone who is hands off. Staff is friendly enough, just not available. We went through a period in which the property manager was always reported out sick. When we moved out, we cleaned our house, called in a separate cleaning service and yet was still charged for cleaning. I think that they will stack up charges just to exhaust the deposit. For example: we moved in without blinds (which I think should be standard for any house); when we moved out, we were charged for a damaged blind. When I brought it to their attention that I purchased the blinds, they said that we were charged for not removing the blinds. For the most part, it was a good experience; I am upset over how they handled the move out.
David, we regret that the ending of your lease was not up to the same standard as your 4 year stay with us. We base all charges at move-out on your "move-in report" and the condition of the unit. Based on our last communications with you we were under the impression that you agreed to the charges and that we ended on a positive note. We are truly sorry you did not feel the same.
If you would like to reach out to us, we would love to hear from you. Please contact (540)-904-0008
We wish you the best of luck going forward.
Cornerstone Property Management
Experiencia fantástica: Pricey but amazing product
Experiencia negativa: I lived there before they bought the apartments from Hall and Associates. As soon as they took over the the jacked up the price on rent. When I moved out the charged me for breaking contract even tho I was living there month to month.
I checked our records and I do not see you listed as a former tenant at any of our apartments. I think you may have the wrong company. Please contact us if we can help.
Experiencia fantástica: I have only been renting through Cornerstone Home for two weeks now, but my experience so far from initial viewing to lease signing to move-in has been nothing short of smooth, with amazing tenant/customer service! All of my maintenance needs have been addressed promptly and thoroughly. The office and maintenance staff are friendly and helpful. Based on first impressions alone, they seem to take a lot of pride in the properties they manage. My apartment is spacious and in excellent condition, despite the age of the building and some of the cabinetry/flooring. I am very pleased with Cornerstone so far, and imagine I will be as long as I reside here.
Experiencia fantástica: Renting from Cornerstone Homes was an amazing experience! Curt, Gabe and the rest of the team were amazing to work with. They were extremely accommodating, friendly, understanding and helpful. They worked with us through every step of the process. Moving to a new city is never easy and they made it very easy for us. They also made excellent recommendations on everything we needed! If you are looking to rent in and around Roanoke VA, I highly recommend Cornerstone Homes!
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