Rent In Alaska

Experiencia negativa: First off, Kennedy was really nice, BUT...Since a traumatic medical event, I am in the process of rebuilding my life, and my credit. My FICO score is low, 611, and probably below their minimum acceptable level. But I get a decent monthly social security ($2359) So I paid the $45 application fee because I was living in a tent at Lake Lucille and needed a place before winter. THEN NOTHING. They wouldn't even rent me a $600 a month room. The worst part is that they just ghosted me. They DO NOT return calls or texts. I was born and raised here and must say, if this is how you treat 65 year old seniors in Alaska, you don't deserve to be in business. 1 star rating.

Experiencia fantástica: Apartment has been mostly reliable. Issues if any get resolved promptly.

Experiencia positiva: Parking lot is terrible, pot holes everywhere. I’m waiting for myself or someone else to get vehicle damage from them. I keep hearing of getting hi-speed internet like app says, to no avail. Otherwise, all is great. I like living here. Quiet, great neighbors, we all look out for one another.

Experiencia negativa: We put in a ticket to fix the arm that opens our window fixed still hasn't been done. If you are late on payment not really willing to work with you to try to help at all.

Experiencia fantástica: Facilities are in good condition. Maintenance is accomplished when needed. Response time is speedy. I enjoy where I live.

Experiencia fantástica: We would like to leave a sincere review about our cooperation with Rent in Alaska. We were very satisfied! Everything was organized quickly, professionally and without any unnecessary difficulties. The employees are friendly, attentive and always ready to help. Thank you for your good attitude, support and excellent service! ⭐⭐⭐⭐⭐

Experiencia negativa: Reported carpenter ants and at least one mouse my request wasn’t viewed or acknowledged until over a week later when I went in person. Then tried to put the landlord’s responsibility for pests onto me. Promised to have someone out and I didn’t get any notification until they were almost closed and I pulled up the law. Also told me basically that “isolated” instances of pests aren’t top priorities to them while also telling me my report was being taken seriously. If this wasn’t all I could afford I would leave in a heartbeat. STAY AWAY!! This company from my point of view doesn’t seem to care about the safety and architectural structure of their buildings

Experiencia negativa: The place is nice location nice, but it was dirty, had streaks on the windows, carpet wasn’t clean, some pet hair, and has a weird smell to it.

Experiencia fantástica: Really was impressed with the following staff members at Rent in Alaska: Ava, Katie, and Lindsey. They all went above and beyond to ensure that all our questions were answered, and provided incredible guidance to us during the application process, viewing of the property, and final move in procedures. The process seemed a bit long, but we understand why. The experience was very professional, very personal, and friendly. We would use Rent in Alaska for any future needs, and would gladly recommend them to our friends.

Experiencia negativa: The move-in was good, the communication via app/text is good, the move out experience is less than desirable. I would caution and maybe look at other options for rental properties. I also noticed another review with this company keeping rental deposits.

Experiencia negativa: Edited to add: they are giving very little of the deposit back, it still holds true that I would be very careful of renting from them. They expect perfection which is against some of the tenant laws. It just isn’t worth the fight right now to try to take them to court or I would. We cleaned that place and had it very cleans, hired people to clean too, and yet it wasn’t clean enough for them. They will charge over $400 to have a place cleaned even after you clean it. My recommendation would be that do not rent from them but if you choose to do so be prepared to either lose your deposit or hire one of their suggested companies to clean because either way this sham of a company will take your money. They are definitely not for the tenants, they are only about raising rent for their clients the actual owner of the building and scamming people out of hard earned money. They will do everything they can to keep your security deposit. I lived there for 8 years and the place when I moved in was not retouched or revamped as promised. They try to say wear and tear is on the tenant and it should not be so. I would never rent from these scam artists ever again. I even had the place cleaned by outside people and yet they expect perfection from an old building. Do not rent from them unless you want to lose money.

Experiencia negativa: One star is even more than what they deserve because we did certified carpet cleaning with a receipt as they asked plus we did clean and polished everything better than what we took it from we were paying rent before even the time 3 or 4 days earlier lived there for 7 years and at the end they said all need to be cleaned it's a ridiculous excuse to make us pay or to not give back the deposit I have almost 84 pictures showing the place The funny thing from all the nonsense to clean the inner dryer which is very old we got it from them never been replaced unless they wanted us to buy them a brand new appliances because they don't want to do it same as the oven when the old one went bad because of its age they got us a new one but very cheap quality not even matching the one that got rid of plus more than one time changing the code of the main door without telling us and during winter time and to call them to get it was horrible so I have been locked out waiting for a neighbor to let me in plus communication was very poor and other stuff that I don't want to waste my time

Experiencia negativa: They will keep your deposit and not want to give you money back. They really need to not be in this business they do not consider wear and tear or damage done from previous tenants. BEWARE!!

Experiencia negativa: Worst rental company in the Valley. None of my windows work. The Neighbors are just strange and trying to start griff with me, and the rental company says it my fault. I want out of my lease and far from this company. I have never had a bad rental history and I'm afraid now I will dur to this company.

Experiencia positiva: It’s been good but the flex pay attempts to collect money a day before the first of the month that’s the only one that I have to mention..

Experiencia fantástica: Great place to rent. Owner is easy going and very helpful.

Experiencia positiva: They've been okay. The property at Wassim circle needs a lot of work. The place was pretty dirty when I moved in, but that's my fault for not doing a pre inspection. I have been able to upload documents and get proof of damages done to the place previously. They don't take responsibility for previous tenants "modifications" to the unit though. Make sure you cover your butt and document everything and upload to their portal app. Maintence has been great though! Especially Steve, the appliance dude. He's solid and fixes thing quick and easy. Make sure you inspect the place before hand though, I know it's common practice but I was in a bind at the moment and couldn't make time to have a one on one. Also if your credit score is suffering they will not rent to you unless you pay a double down payment and sign up for their move in services. In regard to the move in service they provide, it's useless. You can set everything up yourself... Utilities, moving services, etc... complete waste of time to be in contact with them as they didn't reach out till I had already been moved in.

Experiencia fantástica: Wonderful location, and quick response to any maintenance issues. RIA team is friendly and professional.Lots of living space and the unit was energy efficient.

Experiencia fantástica: Loved my time staying at one of their units! Amazing staff, super friendly and helpful.

Experiencia negativa: I will never ever rent from RIA again not once did we have a good experience with RIA. Before finalizing all of the paperwork before we can move in we were charged three times the amount to move in over $6000 due to myself in certain things being collections even though I had proof that they were not in collections anymore and I was told oh sorry it’s still on your credit as collections and they would not even let me show them proof that it was not in collections anymore. Just recently before I moved over to rent in Alaska we had put in several tickets and we didn’t hear back for a few months from Renton Alaska and we had to keep contacting them. We have let them voicemails and they never contacted us about getting those tickets completed. They wanted to make an excuse about the windstorms that we just recently had a few months back, which is understandable, but the tickets that we had put in was before the winter storms happened. We will never go with rent in Alaska again.

Experiencia fantástica: Everyone has been very kind and helpful.

Experiencia fantástica: Our time with Rent In Alaska was great. When there were issues they have a seamless system to get them fixed as soon as possible. If there was an emergency we made a call and someone was out very quickly.

Experiencia fantástica: Renting with this company for several years. Great communication and consern for their properties and tenants.

Experiencia positiva: I have really appreciated the changes you made at this past year , problems are being resolved faster and more professional , I still think that we need a better road solution as far as salting the driveways and or gravelly them as well .

Experiencia positiva: They have been very fair and fix things promptly

Experiencia fantástica: Rent in Alaska was great.

Experiencia fantástica: Very friendly helpful and efficient with repairs and maintenance. The office staff has been so kind this past year. Thank you!

Experiencia fantástica: Fair, respond quickly, and clearly have the best intentions for their renters. Yards always look good, great communication, and always feels safe.

Experiencia fantástica: Rent In Alaska is wonderful to work with, especially when life gets tough. They offer programs that make renting more manageable, like security deposit assistance and credit-building options. They also support tenants in caring for their homes, which benefits both renters and property owners. The team is friendly, understanding, and genuinely cares about making the process as smooth and fair as possible. I’d recommend using them whether it be for renting, buying, or property management!

Experiencia fantástica: Outstanding customer service, Ava and Erika went out of their way for me and showed me multiple units until I was satisfied

Experiencia negativa: I personally did not rent from them but my son did. If I could give -stars I would have. Here are my reasons. 1. This was my son's very 1st place. Growing up in a strict military family & an Asian mom he knows about a clean home and as well to do a walk thru of the place. He took pictures of things that were not clean and messaged them. They said they would have someone come out and clean it. Never happened. 2. Throughout the 2 1/2 years, when he put a service order in, they would forget about it or until he reminded them. 3. Move out. They give you a list what needs to be done. Common things. We cleaned above and beyond. You always leave the place looking at least the same or better than when you got it. They charged him 500. Cleaning fee. I was livid! My son even went and showed them again proof of the dirty place when we got it and how clean this place was when he moved out. Well guess what, they said they have someone call him, and nothing. Being that I wasn't on the lease I couldn't go talk to them myself and my son was done with them and didn't want to deal with it. My opinion - unfortunately they have a lot of homes in the valley that they manage. If you can avoid them, do it! If not, be on top of things with them. Do not let them get away with things. Be very persistent.

Experiencia fantástica: We love having Rent In Alaska as our property manager; they’re reliable, responsive, and consistently provide excellent service. It’s been a great experience working with them.

Experiencia fantástica: Rent in Alaska helped us through Zillow and into a beautiful home in the Matsu. We felt everyone was genuine and helpful, absolutely no negatives to list. Nick and myself are really appreciative of them and owe them a lot. Thanks guys.

Experiencia fantástica: Myself and my partner Allie, had acquired a rental property and gotten to near keys and had some personal issues. For us, the team are Rent in Alaska was professional, communicative and helpful. That is a fact about my experience and we look forward and hope to do business with them again soon. Ava and Sarah helped us, both really excellent to deal with. It’s not easy the work they do, tenants and applicants and all the ins and outs and that wasn’t lost on us. They were stellar every step of the way. Thank you guys.

Experiencia fantástica: 10/10 I highly recommend Rent In Alaska. Will definitely use them again if I ever need to rent in the future! I lived in one of their units for 3 years and had nothing but a positive experience. Everyone is very friendly and helpful they respond to maintenance requests ASAP. In the past I've experienced a terrible landlord but with these guys if you are a decent human and follow the rules there will be no issues had. THANK YOU RENT IN ALASKA FOR BEING GREAT! It really is a breath of fresh air having landlords/owners who care about our community.

Experiencia fantástica: Absolutely amazing customer service and attention to detail! Couldn’t recommend a better business! -Brittany W

Experiencia fantástica: Great company to work with, and they sponsor events for the community ! A+ in my book!

Experiencia fantástica: Great company to work with! Very impressed by how they do community involved stuff also. Been to a few events they put on at their office and really enjoy what they are doing! Thanks for being so involved with not only your clients but the community in which we live!!

Experiencia negativa: One of the shadiest business I've ever seen. Have a question about your application don't bother calling you need to talk to "rona". OK call this "person" and it forwards to the office. Oh look someone can answer a question now. By the way Rona is an application specialist that works remotely, but also may just be an ai that processes applications. Oh but we can monitor your messages with it. The whole thing is weird, I'd avoid if I where you.

Experiencia fantástica: Lyndsay, Stacey and the rest of the Rent In Alaska team are great. Once they took over my property from another company, I could finally get a hold of someone and I started receiving updates and phone calls. From an owner's perspective, they are wonderful. I would highly recommend Rent In ALASKA. (Don't mistake them for Rent in the Valley! They are not the same company!)

Experiencia negativa: They don’t follow up on any of their maintenance issues. They don’t winterize the outsides of their windows very well. The rules that tenants are supposed to follow aren’t enforced. They are so expensive for such bad quality.

Experiencia fantástica: Rented with them for a little over a year and they were always nice to work with! We had a few maintenance issues but they always responded. Very fair with the move out process and getting security deposit back

Experiencia negativa: Terrible communication. After going through what was a somewhat normal process to look into renting a house, including paying for and filling out the application, the communication got worse with no responses to inquiries. After the application was accepted, we asked to see the house before we signed the lease and were ignored. It felt like a scam to sign a lease that required prorated rent, a month’s rent in security deposit, all the utilities transferred to our name, etc. without being given the chance to see the property. When someone finally scheduled time to see it, they canceled the night before (it wasn’t done being cleaned) and didn’t respond to messages or calls for days. Some homeowner is missing out on rental income because the company couldn’t bother to call, text, or email, and couldn’t give an explanation for why we couldn’t see the property before signing a lease. Why would I sign a legal contract and pay before seeing what I am signing for?

Experiencia fantástica: We rented an apartment 6 years ago and have had zero issues with getting something fixed if it broke. Paying our rent has always been a breeze with the online app. Communications to and from the office have been excellent. When we decided it was time to move out, the process was simple and easy to understand and happily we've received 100% of our security deposit back. I wouldn't hesitate to use Rent in the Valley again if I ever needed a place.

Experiencia negativa: Do not provide good service. We’ve been hung up on when we’ve run out of water and they’re always looking to take any cent from anyone they possible can. I rented with them for 2 years and I’m glad to not deal with them again

Experiencia negativa: Rents apartments with known beg bug infestations.

Experiencia negativa: I have alaska housing... I have filled out more than one application. I can not get anyone to even look at my application. The 1st one I filled out I was denied because they claimed it wasn't filled out properly. I paid and filled out 2 more and 3weeks later I am still getting the run around.. very poor customer service. Very poor service for disabled people.. shame on this company..

Experiencia fantástica: This is month 2 of renting with Rent In Alaska & if there is one thing that is certain, they protect their owners. However, they are very good with abiding by laws and making sure all sides are heard, thank you Rent In Alaska!

Experiencia fantástica: Highly recommended! Great service! Fast service! And very attentive! Thank you Kalen!

Experiencia fantástica: Very professional and outgoing services. Would most definently reccomend!

Experiencia fantástica: Tristian with Rent in the Valley is a true professional. He is highly motivated, polite, sincere, and a true gentleman who exemplifies 5 star customer service. I highly recommend him 1,000 times over.

Experiencia fantástica: Very nice and helpful people, I’d definitely recommend to others around the valley.

Experiencia fantástica: Thank you to the Rent In Alaska team for helping me find a place with such short notice! The process was smooth and very professional. Highly recommended!!

Experiencia fantástica: Great service all around, highly recommended to anyone looking for a good place to rent and quick service

Experiencia fantástica: I’ve been a client of theirs for Since January of 2020. They are very personable and friendly people. There was an issue with the Microwave and Trisitian Compton hopped right on it in no time. Getting it solved as soon as possible. They were great with response time and communication. And they are just an all around good company

Experiencia fantástica: Have been a resident at rent in Alaska for well over 2 years! They’ve only gotten better amidst that time & I will definitely continue to go through & recommend them!

Experiencia fantástica: Amazing property management company. Quick response time, effective time management, and handles maintenance requests efficiently!

Experiencia fantástica: Rent in Alaska was amazing when getting into our place recently . Quick on the process made it easier for moving . Thank you

Experiencia fantástica: Rent in Alaska has been a wonderful rental company that understands renters needs and concerns. Overall great company. - Kayla Jimenez

Experiencia fantástica: Working with Rent In Alaska had been a wonderful experience!! They have been very helpful anytime I have needed anything. They are quick to respond and even quicker to resolve an issue I may be having. The ladies in the office are professional and welcomed me with open arms! You guys have truly been amazing to work with. Thank you guys for being so amazing!

Experiencia fantástica: Tremendously helpful and highly professional when it comes to handling all of your real estate needs. Highly recommended!