Krono Property Management Llc
Krono Property Management se posiciona como una autoridad líder en la gestión de propiedades, atendiendo a comunidades de apartamentos, condominios y asociaciones de propietarios (HOAs) en Des Plaines, Illinois. Con más de 25 años de experiencia profesional, la empresa ha consolidado su reputación elevando los estándares del sector mediante una atención meticulosa al detalle, transparencia financiera y un servicio inquebrantable. Krono se encarga de la complejidad de las operaciones diarias, permitiendo que los propietarios y las juntas directivas se centren en el crecimiento estratégico y el bienestar de la comunidad.
Su enfoque de servicio integral abarca la gestión financiera completa y el cuidado preventivo de propiedades. En el ámbito financiero, Krono ofrece soporte de extremo a extremo, incluyendo el pago ilimitado de facturas, planificación rigurosa de presupuestos, contabilidad separada por residente, gestión de morosidades y reportes mensuales detallados. Esto garantiza el máximo retorno de la inversión y una visibilidad total sobre la salud financiera del inmueble. En el ámbito operativo, su equipo dedicado proporciona atención de emergencias 24/7, programación de mantenimiento preventivo, inspecciones exhaustivas y gestión experta de proveedores. Utilizan una red de contratistas verificados para mantener las áreas comunes, gestionar proyectos de capital mediante procesos eficientes y asegurar que cada aspecto de la propiedad se preserve y mejore.
La conveniencia moderna es el eje del modelo de servicio de Krono. A través de portales online seguros para propietarios e inquilinos, las partes interesadas obtienen acceso instantáneo a documentos esenciales, estados financieros en tiempo real y seguimiento de mantenimiento. Los inquilinos pueden realizar pagos ACH sin costo y enviar solicitudes, mientras que los propietarios disfrutan de transparencia con acceso inmediato a estados bancarios, actas de reuniones y órdenes de trabajo de los proveedores. Ubicados en 960 Rand Road, Suite 211, Krono Property Management combina décadas de experiencia con tecnología de vanguardia para proteger los activos y mejorar la satisfacción de los residentes.
Horario de apertura
- Domingo: (closed)
- Lunes: 9h-17h
- Martes: 9h-17h
- Miércoles: 9h-17h
- Jueves: 9h-17h
- Viernes: 9h-17h
- Sábado: (closed)
Fotos de Krono Property Management Llc
Nuestro comentario desde ImmoNetwork sobre Krono Property Management Llc:
Gestión Inmobiliaria Experta con Toque Personal
Krono Property Management se ha posicionado como una autoridad líder en la administración de propiedades, sirviendo a comunidades de propietarios y HOAs en el área de Chicago con más de dos décadas de experiencia profesional. La empresa se distingue por combinar su vasta experiencia con tecnología moderna, ofreciendo un modelo de servicio integral que prioriza tanto la integridad financiera como la excelencia operativa. Su enfoque garantiza que los miembros de la junta directiva y los residentes se beneficien de una gestión transparente, eficiente y proactiva.
Equipo Responsivo y Dedicado
Uno de los aspectos más elogiados por los clientes es la excepcional capacidad de respuesta y profesionalismo del personal. Se destaca frecuentemente a miembros del equipo como Debbie, Rocky, Isidora y Petros por su habilidad para resolver problemas rápidamente y comunicarse con claridad. Ya sea manejando mantenimiento de emergencias, respondiendo consultas o coordinando proyectos complejos, el personal es descrito como servicial, paciente y genuinamente comprometido con la satisfacción del cliente. Este trato cercano fomenta relaciones sólidas y confianza dentro de la comunidad.
- Tiempos de Respuesta Rápidos: El personal es conocido por devolver llamadas y correos electrónicamente a menudo en cuestión de horas.
- Expertise Profesional: El equipo demuestra un amplio conocimiento de las leyes de condominios de Illinois y las mejores prácticas de la industria.
- Habilidades de Resolución: Los empleados son elogiados por abordar las preocupaciones de manera exhaustiva y seguir hasta resolver los problemas.
Transparencia Financiera y Eficiencia Operativa
Krono destaca en la gestión de la salud financiera de las asociaciones, proporcionando informes detallados, planificación rigurosa de presupuestos y una gestión eficiente de cuentas por cobrar. Muchos presidentes de junta reportan que la compañía ha mejorado significativamente la visibilidad financiera, reduciendo morosidades y optimizando los procesos de pago a través de portales en línea intuitivos. Esta transparencia permite a las juntas tomar decisiones informadas y mantener la estabilidad fiscal sin necesidad de seguimientos constantes.
Mantenimiento Proactivo y Cuidado de la Comunidad
Más allá de las finanzas, Krono asegura el bienestar físico de las propiedades mediante programas de mantenimiento diligentes, capacidades de respuesta ante emergencias y una gestión cuidadosa de proveedores. Los clientes aprecian la atención al detalle del equipo para mantener las áreas comunes limpias y seguras, así como su capacidad para manejar situaciones inesperadas, como daños por tormentas, con rapidez y eficiencia. Este enfoque holístico mejora la experiencia de vida de los residentes y protege el valor a largo plazo de los activos.
Krono Property Management Llc: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,6 de 5 sobre 69 opiniones
Experiencia negativa: Dealing with Krono Property Management has been an absolute nightmare. As an owner, it’s practically impossible to get ahold of anyone to address ongoing issues, and they clearly couldn't care less. Chris, the alleged manager, consistently ignores calls and hides behind his assistant instead of taking responsibility. The building is plagued by multiple unresolved complaints, yet nothing is being done to rectify the situation. It’s frustrating to see such a lack of professionalism and basic communication. I will be reaching out to Radu personally to discuss how to handle this complete failure in management.
Experiencia fantástica: Very good alwaz helpful I really appreciate everyone's help they make arrangements wen needed.
Experiencia fantástica: We happy because we have good association
Experiencia fantástica: It is very good service
Thank you Rabia!
Experiencia fantástica: An unexpected severe storm came through with down trees, siding, debris, etc Our HOA property manager Chris and his team immediately took action. Within 24 hours our community looked like the storm never happened. Thank you Chris and Krono!
Teresa, We are happy we were able to help! Thank you for your review!
Experiencia fantástica: Tamara and her team do an exceptional job managing our property. They’re incredibly responsive, professional, and, most importantly, they actually follow through on issues and make sure things get done.
Thank you Asmir. We are happy that we could meet your standards.
Experiencia positiva: Good people, clean, relatively quiet, noisy outside, one nice tree in front,
Experiencia fantástica: Rocky is very helpful.
Thank you Klaudiusz!
Experiencia fantástica: Their attention to maintenance, improvements, and resident concerns shows how much they care about the property and the people who live here. I appreciate all the hard work that goes into keeping the building running smoothly and maintaining high standards. Thank you for your commitment and excellent service! - Rocky Angelo Macalit
Anita - It is always a pleasure to work with you. Thank you for the kind words!
Experiencia fantástica: Great association! The building is well-maintained, clean, and managed with care. The team does a great job addressing concerns and ensuring the property remains a wonderful place to live. Thank you for all your hard work and dedication to our community. Highly recommended!
Thank you Anita! We are glad to be part of making your home feel like home!
Experiencia fantástica: We have had Krono for a number of years and everyone from office staff to our manager are amazing. Petros you are the best.
Experiencia fantástica: KRONO has become the first management company has employed in my condo association's history. Even though it is early in our contract with them, I have had nothing but positive experiences with Rocky. They are quickly responsive in returning voicemail & have always sent email confirmations of our interactions.
Laurie, Thank you for your kind words! We will strive to continue your positive experience with Krono!
Experiencia fantástica: It was great fun to get together with neighbors. Even though I didn’t win, the prizes given were very desirable. It was run very professionally and provided a good time with neighbors.
Sandra, LWS has been doing some nice community events and we are very happy to hear you are enjoying them!
Experiencia fantástica: Very great communication and lovely to work with.
Experiencia fantástica: Krono Property Management is by far the best company in this type of business I have experienced. As a board member in two condo associations that Krono manages, I can attest to their professionalism, technical expertise and attention to the needs of the communities they serve. Thank you!
Experiencia negativa: Very unprofessional behavior from the so called property manager Petros, he promised one thing on a recent project and delivered something competely different. These people don’t keep their word and then blame you when you bring it up to get the issue resolved. If you want to waste your money and time, this is the company for you.
Martin, as it has been explained to you several times, we are not your landlord nor do we manage your unit. You rent your unit directly form your landlord, pay your rent directly to your landlord and your unit is managed by your landlord. Please contact your landlord for assistance.
Experiencia fantástica: As a member of the condo association Board at the time we were looking for a new management company, I found Krono and glad we did. They were a unanimous choice by the Board. We have found Radu and his team to be a breath of fresh air with a positive attitude and quick, totally professional approach. They are great and should be highly recommended.
Experiencia fantástica: Rocky was very helpful and resolved my concerns on my 1st call.
Experiencia fantástica: Had a great experience speaking with Rocky over the phone. He's polite, helpful, and easy to talk to. Very professional and made the conversation smooth and pleasant.
Experiencia fantástica: Rocky was amazing! He went above and beyond to help me with my concern. He is extremely efficient and a pleasure to deal with. Good service, I highly recommend Krono !
Experiencia fantástica: I really love working with Debbie, she is fun, honest, and easy to work with!
Experiencia fantástica: Rocky definitely knew what he was doing. He had straight-up answers to all of my client’s concerns, so I had to give him 5 stars. Good job 🤝
Experiencia fantástica: Krono has been a phenomenal partner to our 276 unit condominium association for several years now and has vastly exceeded my expectations. Our community had previously suffered greatly at the hands of massive corporate firms and small firms alike, and in just a few short years, the diligence of Radu and the hard work of the Krono staff has massively paid off. Outstanding debt and delinquencies are down ~95% and I never need to beg for financial statements or follow-up to ensure we pay our bills on time. We've instituted modern community management software so our owners have a one stop shop to pay dues, our treasurer can approve payments without stepping foot into an office, and they helped us migrate all our underlying accounts to friendlier financial providers. Our books have never been cleaner and our cash more agile than they are now. When it came time for us to bring some services back in-house, the Krono team took the challenge in earnest and helped us build up the knowledge and confidence of our local staff as we incorporated a shared responsibility model that gives us the best of both worlds. Having experts available (and eager) to assist us navigate the complexities of condo operations has been priceless. I know I will not be on the board forever, but I do know that as long as we keep Krono involved, the association will be in great hands. Massive kudos for Krono!
Phil, I appreciate the vote of confidence. It has been my pleasure to partner with the board for the past two years and am proud of our joint accomplishments!
Experiencia fantástica: Your assistance Mr Rocky and Miss Adriana are highly commendable. We appreciate your kindness , help to solve our problem .. Thank you so much. God bless.
Thank you Claudia! Glad to hear our staff is meeting your needs.
Experiencia fantástica: As a new condo owner, I appreciated the quick responses from the management team during our 4 month renovation. Specifically, my experience with Debbie A has been top notch! If she is not able to help me (which is rare), Radu comes through. The PM team is professional, timely and hands-on overseeing all aspects of the building.
Sandy, we appreciate the positive feedback. It has always been a pleasure talking to you.
Experiencia fantástica: Have resided at a condo managed by Krono since October and Radu and Debbie have been very responsive and helpful.
George, glad to have you as one of our owner residents, we appreciate the vote of confidence.
Experiencia fantástica: My grandma was having trouble understanding her bill that's why she asked me to call her association. Rockey explains it nice and clear. He offered helping us to set up auto payments but my grandma was not sure about it.
Belle, if your grandma needs any further assistance we are here for you and her.
Experiencia fantástica: Debbie was very helpful in addressing our concerns, she made sure I came and understood everything regarding our monthly ACH payments.
Thank you Tirth!
Experiencia fantástica: I've had a great experience working with Krono Property Management. Rocky has been especially helpful—professional, responsive, and truly committed to providing excellent service. Whether it’s coordinating repairs or addressing questions, he consistently goes above and beyond to ensure everything runs smoothly. I highly recommend Krono to anyone looking for reliable and attentive property management. Thanks again, Rocky!
Thank you Ellie, we appreciate your positive feedback!
Experiencia fantástica: Debbie is very professional I like the fact that she answers my texts promptly I have never had a bad experience with her and also Radu
Chris, it is our pleasure working with you all this years!
Experiencia fantástica: They are reliable, honest and operate with integrity. I recommend to anyone who is looking for some great places. Debbie allways take the time to answer any questions I may have an provides me with all the options available. As a woman, it can be difficult to find a someone you could trust. Debbie and there costumer services staff make you feel like ur part of theres family's. This company they will work with you hand by hand to resolve any situation. So iam very happy with this company. Debbie your the best!
Wanda, thank you for your kind words!
Experiencia positiva: Rocky is very personable, he answered and addressed my concerns properly and promptly. Thank you so much. Shout out to you Rocky.
Thank you Bernie! Glad we were able to address all your questions!
Experiencia fantástica: Rocky is one of the most responsive property manager contacts I've come across in my 20 years of being a Realtor. 5+ Stars to Rocky!!
We are happy to be of service, thank you Sue!
Experiencia fantástica: Asst Managet Rocky is awesome! Always willing to listen & help! Smart, Kind, Sincere & Patient! Thanks for all your help!
We appreciate your feedback on Rockys performance!
Experiencia fantástica: Debbie assistant property manager took care of me and my property needs right away ...No waiting she, was fast and helpful with all the paperwork I needed to complete.
Thank you for sharing your experience!
Experiencia negativa: Would not recommend this company, Had Krono for a two year term for our condo near o'hare, bills not paid on time, water shut off for non payment and they said because they moved and didn't receive the bills. Couldn't keep ahold of Radu for days at a time when needed. after we hired a new company they didn't really continue the service we paid for, didn't pay bills for the last month. please do your research. Been threatened with attorney for leaving this Review.
Experiencia fantástica: They are amazing
Experiencia fantástica: Petros from Krono PM educated and assisted me through a stressful and frustrating process. I commend Petros efforts and appreciate the care and time he spent resolving many issues I had. All around great experience.
Experiencia fantástica: Great company! Will be coming back!
Experiencia fantástica: It has been a pleasure working with Krono! On several occasions we have had the pleasure working with both Debbie and Cris. Both have been extremely helpful with all our needs. on 2/12/25 we had our building meeting and Cris spent 3 hrs. answering all questions that he was asked . He had the patience of a saint to put up with us for 3 hrs. This made our meeting very productive. Always great service from Krono and all it employees.
Thank you Pauline. It is great working with you!
Experiencia fantástica: Debbie is right on with helping and getting things taken care as quickly as possible.
Ricki, thank you!
Experiencia fantástica: We are very pleased with the team at Krono. They respond quickly and have taken the time to get to know us as individuals. We really appreciate the personalized service.and the helpful and knowledgeable staff!
We appreciate the feedback Kari!
Experiencia fantástica: Definitely a positive experience dealing with Krono Property Management, specifically Debbie, one of their property managers. My elderly grandparents had an issue with another residents leaking plumbing, Debbie was very attentive regarding the matter and provided solutions that resolved the problem quickly. Thank you!
Thank you for your kind words Christopher! We are happy to be of service and are happy the issue was resolved for your family!
Experiencia fantástica: The building corridor was full of refuse on the 1st floor corridor carpet—I contacted Krono Cris and Kat responded immediately. The problem was corrected within 24 hours—cleaned and cleared-5*****!
Phil, we are glad to hear our team is meeting your expectations! Thank you for your review!
Experiencia fantástica: I am very pleased with Krono Property Management. The whole team is excellent and very responsive. They are a full-service property management firm taking care of our accounts receivables, accounts payables, vendors and the day-to-day issues that come up with a 140 unit condominium. As a hands-on HOA president it really helps to have them as a partner helping to keep things running smoothly. A big shout out to Radu, Debbie and the team - keep up the good work!
Thank you for the review, we enjoy working with you as well!
Experiencia fantástica: Debbie is the most: diligent, professional, caring and responsible property manager I've ever come across, bar none! She always follows though and is always available. Krono is very fortunate to have her as such a valued employee. Honestly rather than a reward she deserves a massive raise. Five stars just don't do her justice. She's one of a kind and truly in her own league!
Larry, thank you for your review!
Experiencia fantástica: Isidora Stojanovic was professional and thoughtful and did a good job with all our documents swiftly. She responded to me after 5 pm as well. She was kind and understood that I needed the documents fast. Thank you for your good work, Isidora!
Experiencia fantástica: Isidora provided us with exactly what we needed for closing in a prompt and efficient manner. We appreciate her time and effort to help bring our file to closing. Thank you again!
Experiencia fantástica: We received great service when requesting condo documentation for our buyer. The staff is very pleasant, and our request was handled quickly and expeditiously. It was a pleasure to deal with Krono!
Experiencia fantástica: Krono Property Management assumed control of our association in early 2024. The team at Krono brought a wealth of knowledge and extensive industry experience. Radu and his team have shown remarkable patience and a readiness to exceed expectations in offering solutions and industry best practices for both new and ongoing issues. Thanks to their efforts, the transition was smooth. This property management firm has played a key role in streamlining our association's path forward. I would suggest Krono Property Management to any association in search of a reliable property management company. They truly are a breath of fresh air.
Adrienne, thank you very much for your kind words! We are very happy to be of service.
Experiencia negativa: Make sure you do your research talk to other building before you hire them. Worst association I have worked with, they currently managed the community but act like they own it, even though it’s your land and you are paying the mortgage. They don’t serve the community is like you work for them or owed them something. The property manager is rude, lacks of listening skills and use his title and the power the board provides to make his own judgement on business issues that are only concern and decision of the board. Careful with the fees they charge for everything and get lawyers involved for small things. Never got things fixed but are ready to charge. The staff is a hit and miss depending on how supports or answers the phone. Our board president is ready to get out to avoid additional complains or issues. I’m a property investor work with 4 different property management offices, I would never recommend them.
Per our email conversations I hope we clarified the association dues questions you had.
Experiencia fantástica: Excellent property management Highly recommend They manage two associations in Mundelein and the BOD of both associations are happy with their service
Thank you Mohammed!
Experiencia fantástica: i recently delt with Debbie Accardo. She is very knowledgeable , polite, helpful.
Talla, thank you for your review. We are happy to be of service.
Experiencia negativa: Very rude people and unprofessional service .
Yaroslav. I am sorry you had a bad experience. Please feel free to contact me directly to see if I can be of help. [email protected].
Experiencia fantástica: Krono property management staff and the owner - Radu has been exceptionally patient, helpful, willing and have gone above and beyond since our Association signed up with them early this year. They made the transition process smoother, given that our previous horrible and unethical prop.management company went rogue on us. Because of Krono's experience and vast knowledge of the industry, this property management company is our life saver and a blessing. They are top notch and I recommend them to any Association looking for a property management company. They are indeed a breath of fresh air.
Thank you Christine! It has been a pleasure to work with you as well!
Experiencia fantástica: Every time I have to call the Office, I love speaking to Debbie because It’s always has a wonderful experience. She is able to quickly identify the issue and provide a satisfactory explanation. Debbie also has quickly responded to emails that I have sent to her recently. Great communication!
Experiencia fantástica: Love working with Krono Property Management, specially with Isidora! Always there to assist with any requests, specially when its rush matter to close! extremely knowledgeble, nice and always easy to work with! Thank you for always making my life easy !
Tory, thank you letting us know of your experience working with Isidora! We are glad we are able meet your needs!
Experiencia fantástica: Absolutely fantastic experience with Krono Property Management , from the initial inquiry to ongoing support, they've been professional, responsive, and proactive in managing our property. Radu and his staff’s attention to detail and commitment to ensuring both tenant and owner satisfaction sets them apart. Great in the areas of safety, security, maintenance and meticulous upkeep of common areas Highly recommend their services!
Laura, thank you have your vote of confidence. It has been a pleasure working with you as well!
Experiencia fantástica: We interviewed 3 property management companies before hiring Krono Management. We interviewed Radu first and I had a feeling he would be the one we would hire. I immediately felt comfortable with him. Well, he walked into a mess. We were self-managed for 13 years and although our building looked great, out finances were a disaster. Radu has gone above and beyond getting our budget in order. He is very responsive, returning phone calls usually within minutes, or always within a 1 or 2 hours. He is a great listener, and has a strong working knowledge of Illinois Condominium Law. I highly recommend Krono Property Management
Experiencia fantástica: Our condo association has had a great experience with Krono Property Management. They're professional, proactive and responsive to the concerns of unit owners, returning phone calls and emails promptly. Radu is knowledgeable about budgeting and legal concerns and has been indispensable in managing both emergencies and planned projects, from roof replacement to weekly maintenance around the building. I highly recommend Krono.
Experiencia fantástica: Krono Property Management is a great company to work with. Very professional and helpful, well organized and extremely knowledgeable. They are really responsive and good at communicating what needs to be done. Working with Krono Management has been a very positive experience and would highly recommend this company.
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