Evergreen Management Group
Evergreen Management Group, una prestigiosa filial de Associa, se posiciona como una autoridad de primer nivel en la gestión de comunidades HOA y condominios en Nuevo Hampshire, Massachusetts y Vermont. Con un legado de excelencia desde 1986, la empresa combina décadas de experiencia local con los recursos sólidos de un líder nacional, ofreciendo soluciones personalizadas para diversos tipos de comunidades, desde barrios unifamiliares hasta desarrollos de uso mixto y comunidades para adultos activos.
Nuestro enfoque se basa en la transparencia incomparable y la integridad fiduciaria. A diferencia de los proveedores que dependen de tarifas fijas opacas, Evergreen detalla cada servicio en un programa detallado del Anexo A, asegurando que su junta directiva entienda exactamente por lo que está pagando. La junta retiene la autoridad completa de decisión sobre presupuestos y políticas, mientras que nuestros profesionales certificados —con designaciones como CMCA, AMS y PCAM— manejan la complejidad de las operaciones diarias, la coordinación de proveedores y controles financieros estrictos respaldados por pólizas de fidelidad y auditorías SOC 1 Tipo 2.
Más allá de la gestión básica, Evergreen proporciona un ecosistema integral de servicios que incluye mantenimiento profesional, apoyo en ventas y alquileres inmobiliarios, servicios para desarrolladores y programas de estilo de vida avanzados diseñados para fomentar la participación comunitaria. Aprovechamos tecnología de vanguardia para garantizar la seguridad de los datos, la eficiencia operativa y una comunicación fluida a través de nuestro portal para residentes. Ya sea que sea un desarrollador lanzando un nuevo proyecto o una junta que busca mejorar el valor de las propiedades, nuestro equipo dedicado ofrece servicio al cliente de cinco estrellas, resolución innovadora de problemas y una cultura corporativa familiar que prioriza el éxito a largo plazo de su comunidad.
Horario de apertura
- Domingo: (closed)
- Lunes: 8:30-17h
- Martes: 8:30-17h
- Miércoles: 8:30-17h
- Jueves: 8:30-17h
- Viernes: 9h-15h
- Sábado: (closed)
Fotos de Evergreen Management Group
Nuestro comentario desde ImmoNetwork sobre Evergreen Management Group:
Experiencia y Solidez en la Gestión de Comunidades
Evergreen Management Group, una prestigiosa filial de Associa, se posiciona como una autoridad de primer nivel en la gestión de comunidades HOA y condominios en Nuevo Hampshire, Massachusetts y Vermont. Con un legado de excelencia que se remonta a 1986, la empresa combina décadas de experiencia local con los recursos sólidos de un líder nacional. Ofrecen soluciones personalizadas para una amplia variedad de propiedades, desde barrios unifamiliares hasta desarrollos de uso mixto y comunidades para adultos activos, adaptándose siempre a las necesidades específicas de cada vecindario.
Personal Altamente Cualificado y Profesional
Los clientes destacan de forma unánime la calidad humana y profesional de su equipo. Gestores como Linda Malbon, Maryann Eldridge, Tobin Waterson y Lisa Gustin son reconocidos por su conocimiento exhaustivo, su profesionalidad y su capacidad para resolver problemas con eficiencia. El personal, que cuenta con certificaciones especializadas como CMCA y AMS, es valorado por su integridad y por manejar con precisión las operaciones diarias, la coordinación con proveedores y los controles financieros. Esta competencia técnica asegura que las juntas directivas cuenten con un apoyo fiable y experto.
Comunicación Ágil y Atención Personalizada
La agilidad en la comunicación es uno de los puntos fuertes más elogiados por los usuarios. Las reseñas reflejan una experiencia positiva donde el equipo se distingue por responder con rapidez, mantener al tanto a los propietarios sobre el estado de las gestiones y ofrecer un trato cercano y paciente. Sea para coordinar entregas complejas o para resolver incidencias de mantenimiento, los empleados de Evergreen demuestran un compromiso personal con el éxito de la comunidad, generando confianza y una relación de colaboración sólida con las juntas y los residentes.
Servicios Integrales y Transparencia Operativa
Más allá de la gestión administrativa, Evergreen proporciona un ecosistema completo de servicios que incluye mantenimiento profesional, apoyo en ventas y alquileres, y asesoría para desarrolladores. La empresa prioriza la transparencia mediante la detallada presentación de presupuestos y servicios (Anexo A), permitiendo a las juntas comprender exactamente en qué se invierten los fondos. Apoyándose en tecnología avanzada y estándares de auditoría estrictos (SOC 1 Tipo 2), garantizan una gestión segura, eficiente y orientada a la preservación y el aumento del valor de las propiedades a largo plazo.
Evergreen Management Group: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,1 de 5 sobre 56 opiniones
Experiencia fantástica: I've been dealing with Linda Malbon at Evergreen Management for quite a few years now. Recently I became inpatient over an upcoming repair and was inappropriate with an email that I wrote to her. Linda handled it with kindness and professionalism and I ended up apologizing for my words. Linda has been providing excellent support for as long as I can remember and that's what I need to remember. I greatly appreciate her assistance and readiness to help both recently and over the years.
Hi Al, thank you for taking the time to share your experience working with Linda. We value your feedback and appreciate the opportunity to serve you and your community. We will share this feedback with Linda and our team.
Experiencia fantástica: Working with Linda Malbon at Evergreen has been especially great. She's been very responsive and I appreciate her prompt feedback.
Hi Anne, thank you for taking the time to share your experience working with Linda. We value your feedback and appreciate the opportunity to serve you and your community. We will share this feedback with Linda and our team.
Experiencia fantástica: Lisa Gustin helped me out with a problem I had . She was caring , professional, wanted to resolve the problem. And she did ! She is a person of her word. I would hire her in a heart beat. So thankful for her help.
Hi Bret, thank you for taking the time to share your experience working with Lisa. We value your feedback and appreciate the opportunity to serve you and your community. We will share this feedback with Lisa and our team.
Experiencia fantástica: Mary Eldridge is always on top of what needs to be looked at and done when asked.
Hi Ray, thank you for taking the time to let us know how we did. We hope you have a great day!
Experiencia fantástica: It is a pleasure working with Victoria for our condo association.
Hi Ryann, this is so nice to hear! We thank you for sharing your positive experience and are happy to pass along your comments to Victoria. The Evergreen Management Group team appreciates the opportunity to serve you and your community!
Experiencia fantástica: Maryann Eldridge of Evergreen Management is quick to respond and communicate with. Thank you, Maryann.
Hi Debra, thank you for taking the time to share your experience working with Maryann. We value your feedback and appreciate the opportunity to serve you and your community. We will share this feedback with Maryann and our team.
Experiencia fantástica: Another big SHOUT OUT to Maryann Eldridge... for help and support any time I've needed to contact Evergreen! She goes above and beyond the "call of duty"! A five-star employee!!! Thank you very much, Maryann!
Hi Nancy, this is so nice to hear! We thank you for sharing your positive experience and are happy to pass along your comments to Maryann. The Evergreen Management Group team appreciates the opportunity to serve you and your community!
Experiencia fantástica: My husband Rich and I have been owners at Ocean Spray Condos at Hampton Beach for 23 years. We are Realtors selling homes here at Hampton Beachl for all those years. Between our real estate dealsl and our experiences here in our association, I have dealt with many empoyees of management companies. Our experience recently working on an issue here at our association with Linda Malborn was impressive. There were a lot of delivery times and changes Linda had to deal with for a dishwasher being delivered for an owner who could not be here to let them in. My husband Rich, who has access to the lock box agreed to let them in the unit. Days of the delivery not being here at the alloted time and days and hours changing sooo many times. Linda had to arrange and rearrange things so many times!!! Communicating with everyone she even worked on a Saturday on her own time to coordinate things. She was so patient and so professional with all involved. On top of everything.!!! We give Linda A+ and 5 stars!!! P.S. We are all hoping for tomorrow morning. LOL!!
Hi Bette, thank you for your kind words and this wonderful review!
Experiencia fantástica: Have owned a unit managed by Evergreen since 2007. They are a great property management co. Always striving to make improvements and very attentive to any issue that comes up. Strongly recommend them.
Hi Beverly, your wonderful feedback and rating mean a lot to us!
Experiencia fantástica: It is great working with Linda and Mary! Always on top of everything!
Hi Scott, thank you for your praise and kind comments about our team!
Experiencia fantástica: Tobin, Linda Malbon and the entire crew that makes up Evergreen Management Group works tirelessly to complete its goals. I have found Tobin and Linda to communicate efficiently within the communities they serve as with the vendors they do business with. Evergreen management “sets the bar” in terms of proper communication!!
We're happy to hear you had such a positive experience with our team!
Experiencia fantástica: Working with Evergreen has been a fantastic experience, and a big part of that is thanks to our primary contact, Linda Malbon. Linda is always courteous, professional, and incredibly knowledgeable. She’s quick to respond, easy to communicate with, and truly goes above and beyond to make the process smooth. It’s always a joy to work with her, and we really value the partnership.
Hi Nick, thank you for your praise and kind comments about Linda. We value your feedback and appreciate the opportunity to serve you and your community. We will share this feedback with Linda and our team.
Experiencia fantástica: Whenever we have an issue with the Plaza Association Reid always explains all our options clearly so we can make informed decisions. We are glad to have him as our account representative
Hi Jean, thank you for taking the time to share your experience working with Reid. We value your feedback and appreciate the opportunity to serve you and your community. We will share this feedback with Reid and our team.
Experiencia fantástica: Working With Tobin and Chris over at Evergreen is always a pleasure! As an association insurance expert I have always found them to be knowledgeable and professional in how they listen to our suggestions and disseminate the information to the boards we work with together.
Hi Lucas, we're happy to hear you had such a positive experience with our team!
Experiencia fantástica: The property managers and maintenance coordinators at Evergreen Management are great! They take their jobs seriously and do their best to resolve issues as quickly as possible. Toby, Linda and the rest of the team are so helpful!
Hi Nicole, we're happy to hear you had such a positive experience with our team!
Experiencia fantástica: I have worked with Evergreen on many commercial properties and they have always been incredibly responsive and helpful with any issues that may arise.
Hi Nate, thank you for taking the time to rate us! We value your business and appreciate the opportunity to serve you and your community. We will share this feedback with our team.
Experiencia fantástica: As aboard member of a small condo community who recently signed up with Evergreen Management, I am very happy with the services and support they have offered. It was a challenging transition due to the fact that our condos were self governed for many years. The staff of Evergreen were with us for every step of the transition and to answer every question asked.
Hi Patti, thank you for taking the time to leave a review for us at Evergreen Management Group. We love hearing from satisfied board members. Thank you again for the recommendation and we hope you have a wonderful day.
Experiencia fantástica: As president of my condo association, I deal with Tobin Waterson, Linda Malbon and Brooke LaCroix regularly. They are always professional and helpful no matter the issue.
Hi Michael, we're happy to hear you had such a positive experience with our team!
Experiencia fantástica: Evergreen Management has been great to work with as a board member and also an owner. Linda, Brooke and Toby have always been prompt getting back to me with issues I've had. Toby is very knowledgeable with questions I have had over the years. Thank you
Hi Linda, we're happy to hear you had such a positive experience with our team!
Experiencia fantástica: Several years ago EMG was hired by the Cricketbrook Board of Directors to manage our property. EMG and our personal property manager Toby Watterson have been a great asset to us in managing all aspects of our property. Toby in particular has always been professional, knowledgeable, honest and attentive to our needs. With his help we've become a very desirable place to invest in.
Hi Dennis, thank you for your praise and kind comments about Toby. We value your feedback and appreciate the opportunity to serve you and your community. We will share this feedback with Toby and our team.
Experiencia fantástica: Every time I have had any dealings with Maryann Eldridge , she has been responsive and gracious. I am thankful for her attention to the problems I have had. Ann Marie Sheehan
Hi Joseph, thank you for your praise and kind comments about Maryann. We value your feedback and appreciate the opportunity to serve you and your community. We will share this feedback with Maryann and our team.
Experiencia fantástica: Linda Malbon is excellent! I texted her for help with getting rid of a Huge Hornets nest at Golden Hill Estates. The Beekeeper came here this morning and took down the Nest filled with Bald Face Deadly Hornets. Beekeeper was Excellent. I am so grateful for Linda Malbons help. Thank you. Deb Manning Unit 4B.
Hi Deborah, thank you for taking the time to share your experience working with Linda. We value your feedback and appreciate the opportunity to serve you and your community. We will share this feedback with Linda and our team.
Experiencia fantástica: Maryann is always a pleasure to work with and is extremely knowledgeable!
Hi Francis, thank you for your praise and kind comments about Maryann. We value your feedback and appreciate the opportunity to serve you and your community. We will share this feedback with Maryann and our team.
Experiencia fantástica: Evergreen Management sent a highly skilled and knowledgeable workman, named Lane, to seal up holes under the siding of my condo where mice had chewed through. Lane was experienced in building repairs and carpentry. He was courteous and professional. I am very happy to have met this workman and I hope that I can request him to return, if needed. Thank you.
Hi Liz, this is so nice to hear! We thank you for sharing your positive experience and are happy to pass along your comments to Lane. The Evergreen Management Group team appreciates the opportunity to serve you and your community!
Experiencia positiva: Mary ann eldridge has been helpful in securing pest company for us. She keeps on top of them if they are delinquent. If you need help, contact Mary ann
Jeff, thank you for taking the time to share your experience working with Mary Ann. We value your feedback and appreciate the opportunity to serve you and your community. We will share this feedback with Mary Ann and our team.
Experiencia positiva: Good response time to issues.
Hi David, thank you for taking the time to let us know how we did. We hope you have a great day!
Experiencia fantástica: We are always pleased with Evergreen .
Jean, thank you for taking the time to rate us! We value your business and appreciate the opportunity to serve you and your community. We will share this feedback with our team.
Experiencia fantástica: Bruno, Maryann, Debra…great team. All three were very helpful, professional and prompt whenever I needed any help/information related to the property. I am a happy customer and looking forward to continue to work with Evergreen.
Hi Rama, we're happy to hear you had such a positive experience with our team!
Experiencia fantástica: Mary Eldridge consistently provides prompt and effective customer service.
Hi Betty, this is so nice to hear! We thank you for sharing your positive experience and are happy to pass along your comments to Mary. The Evergreen Management Group team appreciates the opportunity to serve you and your community!
Experiencia fantástica: Great company! Always helpful when I call
Hi Justin, your wonderful feedback and rating mean a lot to us!
Experiencia negativa: Terrible service. I just needed a gutter drain extender for my condo to prevent flooding of my AC unit. This was requested over three months ago and still have not had any type of resolution. They keep giving me the run around on a few dollar part! Beware. DO NOT use this management company. Your issues will never get resolved!
David, it is disappointing for us to hear that your experience was anything less than great. When you have an opportunity, please reach out to us at [email protected] so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
Experiencia negativa: We have had several snowstorms this winter and the team at Evergreen Management Group is still asleep at the wheel. Evergreen is supposed to be managing the snow plowing services and treatment of the road surfaces by Appleblossom Landscaping, but you would never know it. Several times this year, the plows didn’t even show up until a day or two after the snow had stopped. That was the case this past weekend. When they did finally show up, they only removed snow from half of the driveways on our street. The services provided by Evergreen are of the lowest possible quality with absolutely no effort being made to communicate what the expectations should be for the timely removal of snow. We have requested this information from Bruno at Evergreen numerous times, yet he remains non-responsive and declines all our requests for information. Our community, StoneArch Condominiums, is an over 55 community with 27 free standing condo units. Many owners like myself are in their late 60’s-70’s with many physical ailments. It will only be a matter of time before someone is seriously hurt clearing snow from their driveways and walkways because of Evergreen’s inability to do their job. Evergreen’s parent company, Associa, needs to investigate these matters and take swift action to fix the problems. After reading other Google reviews of Evergreen, I realize they are very consistent with their unprofessional, non-responsive and rude business acumen. If you are considering buying or renting from a property run by this company, save yourself a lot of misery, money, and frustration by taking your business elsewhere.
Hello, we're very sorry to hear that you're disappointed with the service that you've received thus far. We apologize for any inconveniences you may have experienced. We take customer care very seriously and would like to discuss matters in greater detail to try to come to a resolution. Please email us at [email protected] with a number where you can best be reached, and we will ensure that someone contacts you soon. Thank you.
Experiencia fantástica: Extremely professional organization. Can't say enough good things about them.
Experiencia negativa: Rude. Disrespectful. Unprofessional. Enough said. As an owner you might expect a little patience and courtesy from your property manager, but you’d be sorely mistaken. I regret even calling.
Craig, thank you for taking the time to leave us feedback. We apologize that you are disappointed with the customer service provided by your local office. If you are willing, contact us at [email protected] with your contact information and any additional details and a team member will reach out to you directly to help resolve your issue.
Experiencia negativa: "I'll get back to you". As clear-cut as can be. Yet they didn't, and somehow made ridiculous excuses as to why not. Thumbs down.
Experiencia negativa: Slow to respond if at all. After several calls, I had to speak to 3 different people before I got an answer. They don't update their information. They had an attorney send me a letter requesting several items of info 4 months after I sold my condo. Not professional.
Laura, thank you for taking the time to leave us feedback. We apologize for the inconveniences you’ve experienced while working with us. We are committed to providing consistent customer service to all our clients and we welcome both positive and constructive criticism. We understand at this point you have left the community but in the event we can be of help, please let us know.
Experiencia negativa: We live at bridlewoods we have had to many issues the latest is guys trying to kidnap kids in here. This Management Group will not do anything about it they put up two cameras whipty-do what they really need to do is make this a gated community I'm a security guard I'd be happy to secure this place I can't even let my daughter outside. There's more renters than owners in here and renters don't care they leave trash everywhere abandoned cars the few owners that actually live here are fed up.
Stephanie, thank you for taking the time to leave us feedback. We take your review very seriously and would like to reach out to you as soon as possible in order to learn more about these issues. Please contact us at [email protected] with your contact information and any additional details and a team member will reach out to you.
Experiencia fantástica: Great follow thru and timely response. Thank you to Diana Puyear and Sam Raynor. You guys Rock!!
Donna, thank you for taking the time to share your experience working with Diana and Sam! We value your feedback and appreciate the opportunity to serve you and your community. We will share your review with our team here at Evergreen Harvard Group - Stratham.
Experiencia negativa: slow at maintainance, rude and outright thieves. They have partnered with a towing company to rip off the tenants. The tow company will charge you to recover the car. The management will charge you as you violated a law and then charge you again for rude behavior with the tow driver. I always wondered how low someone can go for money and I found it. I have lived at plenty of other places and it is apparent now that this management sees you as $$ signs and carefully craft laws to suck you dry.
M Qayyum, thank you for taking the time to leave us feedback and for bringing these issues to our attention. We would like to reach out to you in order to help resolve the issues you mentioned. Please, contact us at [email protected] with your contact information and any additional details and a team member will reach out to you.
Experiencia fantástica: The session was most instructive. Important topics were covered and the information conveyed was relative and timely.
Robert, Thank you for sharing your experience with us. We value your rating and appreciate the opportunity to serve you and your community. We will share this review with our team here at Evergreen Harvard Group- Stratham.
Experiencia negativa: Their staff is slow to respond, they don't acknowledge mistakes like having inaccurate contact information on their websites or not responding to maintenance inquiries. I was charged late fees during a period of time when I was not receiving statements and was unaware my fee went up, which they refused to waive. I emailed to ask about it after 3 late fees, they never responded during which time they charged 3 more late fees. They also towed my tenants car, which had a parking pass, after he was told he could leave it in the visitors lot. He was traveling for a month and ended up having to sell his car to the tow company because he didn't have the excessive amount the tow company charged. Maybe they own the tow company too. I'm not sure what our condo association is paying them for, but my condo fee is already excessive. It should afford us better customer service.
John, thank you for taking the time to leave us feedback and for bringing these matters to our attention. We apologize for the inconveniences you’ve experienced. We would like to reach out to you in order to fully understand the situation and help resolve the issues. Please contact us at customerser [email protected] with your contact information and any additional details and a team member will reach out to you
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